2024LongShine Technology Group Co., Ltd.
Environmental, Social andGovernance (ESG) Report
0102
Smart Energy,Leading the Future
Driven by Innovation,Advancing withDetermination
EmpoweringEmployees, Buildinga Shared Future
Responsible BusinessPractice, Building aStrong Foundation
DemonstratingResponsibility,Beneting Society
Empowering Energy Innovation ThroughDigital and Intelligent TechnologyDriven by Innovation, Advancing withDeterminationResponsible Business Practice, Buildinga Strong Foundation
Center of Innovation, Hub ofIntelligenceCommitment to Excellence, Building aTrusted BrandPutting Customers and Services at theCenterImproving Supply Ecosystem ThroughWin-Win Collaboration
Warm Workplace: Building a DreamHome TogetherCareer Growth: Enabling CareerDevelopmentHealth Guarantee: SafeguardingEmployees’ Physical and Mental Health
Low-Carbon Pioneer, Leading theGreen TrendStrengthening Internal Controls asGovernance FoundationCompliance Ensuring Steady andSustainable GrowthSafeguarding Information and DataSecurity
Public Welfare Strategic LayoutLife CareRural RevitalizationSupport for Vulnerable Groups
Contents
About This ReportMessage from the ChairmanAbout LongShine GroupESG Management
Looking AheadAppendix
About This ReportThis report is the fourth Environmental, Social and Governance (ESG) Report issued by LongShine Technology Group Co.,Ltd. Based on the principles of objectivity, standardization, transparency and comprehensiveness, it discloses in detail thepractices and achievements of LongShine Group in advancing sustainable development.
The time frame of this report is from January 1, 2024 to December 31, 2024, with part of itscontents traced back to previous years.Time Frame
This report takes LongShine Technology Group Co., Ltd. as the principal part, and furtherincludes its branches, subsidiaries and directly afliated organizations.
Organizational Scope
This report is compiled and edited mainly on theShenzhen Stock Exchange Guidelines forSelf-regulation of Listed Companies No. 17—Sustainable Development Report (For TrialImplementation) and with extensive reference to theCorporate Sustainability DisclosureStandards—Basic Standards (For Trial Implementation), theShenzhen Stock ExchangeGuidelines for self-regulation of Listed Companies No. 1—Standardized Operation of ListedCompanies on the Main Board Market, GRI (Global Reporting Initiative) Standards and theS&P Global Corporate Sustainability Assessment (CSA) standards.
Compilation References
For ease of expression and reading, LongShine Technology Group Co., Ltd. is also representedby “LongShine Group”, “Company” and “we” in this report.Abbreviation Description
All information and data quoted in this report are quoted from the Company’s officialdocuments, statistical records and nancial reports. The content of this report is provided byemployees and partners of LongShine Group. The sole purpose of this report is to disclose theprogress of sustainable development management of LongShine Group, not for commercialpurposes.
Data Description
E-mail: ir@longshine.comAddress: LongShine Technology Industrial Park, No. 118, Jinghui East Road, Xinwu District,Wuxi CityWebsite: https://www.longshine.com/
Report Acquisition
0102
About This Report
Message from the Chairman
The year 2024 marks a critical phase in the strategic improvement of LongShine Group. We focus ongrowth propelled by energy digital intelligence and the Internet of Energy (IoE), continuously drivingbusiness innovation and upgrades, with the goal of becoming an AI-driven leading technology andenergy enterprise.The Company has optimized and restructured its business portfolio, resulting in strong growthmomentum in its core businesses and laying a solid foundation for the development of the smartenergy sector. Our power grid digitalization business has expanded to 29 provincial power grids andmore than 10 countries. “Xindiantu,” our aggregated charging platform, has attracted more than 18million registered users, with over seven million new users added this year. The total annual chargingvolume reached 5.2 billion kWh, connecting more than 1.6 million charging devices. Meanwhile, theinstalled capacity of distributed energy that we have connected has exceeded 25 GW, providingstrong support for the development of new power systems.
Technological innovation remains our core competitive strength. In 2024, we have invested heavilyin AI technology research and applications, collaborating with multiple top universities to empowerthe establishment of new power systems of energy digital intelligence and drive the innovativedevelopment in IoE scenarios. We have launched several key AI-powered solutions, including theintelligent AI charging model Xindiantu Rabbit, intelligent site selection for charging operators, time-series forecasting models, and AI agents, which demonstrate our commitment to upgrading our AI-driven smart energy strategy. The R&D achievements of AI technologies have been applied in auxiliarypower trading systems, driving a more than vefold year-on-year increase in traded electricity volumeand delivering a positive prot contribution.We remain steadfast in green development. Xindiantu platform helps reduce our carbon emissionsby over 3 million tons annually. The carbon-neutral demonstration parks have been ofcially certied.In addition, the green asset on-chain project, in collaboration with Ant Digital, has pioneered thetokenization of new energy physical assets. These efforts showcase our strong resolve in supportingthe national “dual carbon” goals.On the social responsibility front, we uphold the principle of “turning kind intentions into wiseactions” and have established a public welfare framework based on “one vision, two mechanisms,and three focus areas”. We have carried out initiatives in life care, rural revitalization, and supportfor vulnerable groups, under the LongShine Public Welfare Foundation and the Beijing Daisy FlowerCharity. This year, we hosted the themed event for World Hospice and Palliative Care Day, organizedby the Chinese Association for Life Care, to support the development of palliative care services. Wealso launched the inaugural LongShine Public Welfare Day and established the LongShine VolunteerAssociation, encouraging more employees to engage in public welfare initiatives and making “tech forgood” a continuous source of momentum for our development.Looking ahead, LongShine Group will stay committed to AI technological innovation and greendevelopment. We will deepen the research and applications of AI technologies, expand theconnectivity of our IoE platform, and make electricity services smarter and greener.Here, on behalf of LongShine Group, I extend my heartfelt thanks to all our partners, customers, andmembers of society who have supported us along the way. Let’s continue working hand in hand toadvance the development of green energy, and use technology to illuminate a greener and better life!
Chairman
0304
Message from the Chairman
Performance Indicators
Operating revenue
4,479
million
Total cash dividends (including share repurchases)
million
Operating net cash ow
million
Total numbder of employees5,551
About LongShine Group
LongShine Group is a leading energy science and technology enterprise headquartered in Wuxi, Jiangsu Province. Ouroperations and branches extend across 31 provinces and regions within the nation, as well as spanning more than tencountries and regions globally. We provide long-term technical and operational services for more than 14,000 governmentand enterprise customers and more than 500 million household users across the country.LongShine Group focuses its development strategy on energy digital intelligence and the IoE. We integrate AI technologies todeliver more convenient, cost-effective, and eco-friendly electricity services through digital-intelligent services, scenario-basedconnections, and platform-based trading. Committed to becoming an AI-driven leading technology and energy company,LongShine operates on two fronts. In the eld of digitalization and intelligence, the company provides core business softwaresolutions and digitalization services to customers such as State Grid Corporation of China, China Southern Power Grid, andPower Energy Group, supporting the development of new power systems. In the eld of IoE, the Company builds electricityservice scenarios including utility bill payments, integrated EV charging, virtual power plants, and microgrids, offering digital-intelligent operations and AI-powered electricity trading services for energy consumers.With its technological advantages, innovative business models, and high-quality services, LongShine Group has beenrecognized as one of China’s Top 500 New Economy for consecutive years. It has also received awards such as the MIIT Top100 Software Companies, China ESG Pioneer Enterprise Award, Dual Carbon Action Award, Top 100 Software and IT ServicesEnterprises with Competitive Strength, and China’s Leading Enterprise in Digital Energy Applications.
Company Prole
Corporate Culture
Value
Good product, good serviceand sincerity
Vision
Making energy operationssmarter and energyconsumption greener
Mission
Technology Illuminates aBetter LifePurpose
We remain committed to integrity,innovation, and hard work tocreate value for our customers,benet our employees, reward ourshareholders, and contribute tosociety.
LongShine: The sun rises and clears the sky, bringing a sense of brightness and freshness. Its meaning is to describe the freshand clear weather of the universe’s formation at the beginning of heaven and earth. LongShine Group continues to breaknew ground and embrace innovation, working hand in hand with all sectors of society to drive green transformation throughdigital intelligence for a better future together.
LongShine
LongShine Group has established a comprehensive qualification system that spans multiple horizontal domains andvertical specializations. The Company actively builds a standardized capability moat with both breadth and depth, whichdemonstrates its integration strengths in cross-domain collaborative projects and leading technical expertise in specializedmarkets. By fully embracing AI technologies and extensively connecting resources, this system effectively supports thesustained and efcient growth of the Company’s three major business groups. To date, LongShine Group has obtained 133corporate qualications across various areas, including quality management, IT services, information security management,environmental protection and occupational health, green and low-carbon development, intellectual property protection, andengineering and construction.
Corporate Qualications
0506
About LongShine Group
Highlights
Energy Digital Intelligence
Digital-Intelligent Home
Smart Energy, Leading the Future
LongShine Group hasbeen in the energysector for
years.
In 2024, the Smart HomeService Platform reachedover
million internet TVusers.
In 2024, the Company added
new provincial-level powerand energy customers in China,bringing the total to
.
We collaborate with over
telecom,broadcasting and TVoperators.
The Company’s overseaspower business hasexpanded to
countries.
IoE
By the end of thereporting period,Xindiantu had reached
million registeredusers.
In 2024, the Company achieved amajor breakthrough in its energytrading business, with total tradingvolume exceeding
1.9
billionkWh, including nearly
million kWh of green electricity,representing a more than sixfoldyear-on-year increase.
The platform nowserves over
millionenergy users.
The platform covers
provinces andregions.
Awards and Honors
2024 “BJX Cup” InuentialEnterprise in CarbonPeaking and CarbonNeutrality Practice
www.bjx.com.cn
2024 Leading Model ofData Business Application2024 Future DataBusiness Conference
Top 100 Software and ITServices Enterprises withCompetitive Strength in 2024China Information Technology
Industry Federation (CITIF)
2024 Leading Example
for “Zero Carbon China”
InitiativeZero Carbon China of theInvestment Association of China
China International Fair for
Trade in Services
Jiangsu Public ServiceManagement Ofce
2024 Scenario forDigital Consumption andInnovation in JiangsuLeading Enterprise inESG ComprehensivePractice
2024 Top 10 China EVCharging and Battery
Swapping BrandThe Organizing Committee of the 10
th
China international EV Charging & BatterySwapping industry Conference 2024http://gcbc.chongdian360.cn/
Top 100 DistributedPV Service ProviderThe Organizing Committeeof the Wuxi InternationalRenewable Energy Exhibition
Capital Week2024 ESG Awards
on Environmental
Responsibility
0708
About LongShine Group
Center of Innovation, Hub of IntelligenceLow-Carbon Pioneer, Leading the Green Trend
Commitment to Excellence, Building a Trusted BrandStrengthening Internal Controls as Governance Foundation
Putting Customers and Services at the Center
Compliance Ensuring Steady and Sustainable Growth
Improving Supply Ecosystem through Win-Win Collaboration
Safeguarding Information and Data Security
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Total R&D investment in 2024 isRMB
million, accounting for
11.98%
of total revenue.
In 2024, LongShineGroup conducted its rstgreenhouse gas vericationand was awarded
a carbonneutrality certificate
by athird-party certication body.
A full-spectrum qualicationsystem is established acrossthe entire business chain.
In 2024, femaledirectors accounted for25%
of the Board.
Customer complaint rateremained below5%
.
During the reporting period,the Company recordedzero
lawsuits relatedto corruption.
We have been improvingthe comprehensive suppliermanagement system, covering“access-review-evaluation-classication” process.
R&D team has3,218
employees,making up
57.97%
of the totalworkforce.
In 2024, LongShine Groupobtained ISO 14001 EnvironmentalManagement System certication,covering over
90%
of its business operations.
project managementcapability training sessionswith
3,271participants havebeen conducted.
In 2024, independentdirectors accounted for
37.5%
of the Board.
Over
99%
of customercomplaints have beenproperly resolved.
In 2024, the Company didnot
experience any lawsuitsor administrative penaltiesrelated to unfair competition.
A total of
patents formajor and specializedprojects are in hand.
In 2024, the Companyconsumed1,137,065
kWh of photovoltaicelectricity.
100%
of projectshave undergone qualitymanagement reviewsessions.
As of the end of the reportingperiod, the average attendancerate of the Board was100%
.
Customer satisfaction ratewas above95%
.
In 2024, the Companyinvestigated
integrity andcompliance cases.
Full coverage ofmajor qualications
A comprehensive suppliermanagement system
100%of the supplierscollaborating with theCompany signed the
Honesty and IntegrityAgreement.
We have partneredwith a total of1,858
suppliers.
incidentsof informationsecurityand privacyprotectionviolations.
The Company passedthe annual audit forISO 27001 InformationSecurity ManagementSystem, with100%coverage ofrelevant operations.
Nomajorcybersecurityincidentsoccurred.
100%of productsunderwent securitytesting and control, with100%of themiddle-to-high riskerrors xed.
0910
About LongShine Group
Warm Workplace: Building a Dream Home TogetherPublic Welfare Strategy
Career Growth: Enabling Career Development
Life Care
Health Guarantee: Safeguarding Employees’ Physical and Mental Health
Rural Revitalization
Support for Vulnerable Groups
Empowering Employees, Building a Shared FutureDemonstrating Responsibility, Beneting Society
We provide all employeeswith
days of paid annualleave.
We conducted223,539
hours oftraining.
Parental leave benets a total of
employees, with a totalof
7,097.7
days granted.
Total training investmentreached RMB3,368,100
.
Employees completed
11,386tnesscheck-ins.
Total public welfare investment reachedRMB
3.5
million
18,894
people beneted from thepublic welfare programsTotal volunteer hours reached nearly
3,000
hours
A total of
online courses werehosted on the “LongShineM-learning” platform.
All employees
One vision:
Turning kind intentions into wiseactions
Two mechanisms:
Company-led initiativesand foundation-led initiatives
Three focus:
Life care, rural revitalization,and support for vulnerable groups
Collaboration with
hospices, provided special subsidies for
beneciariesHumanistic care services in hospice wards beneted
peopleLife care awareness TV programs reached
9,000
viewers
RMB100,000
dedicated to senior-friendly home renovation in Huzhu County, Haidong CityRMB900,000
in special support to a nursing home in Ganzi Tibetan AutonomousPrefecture, Sichuan Province
elderly people who are in special conditions received assistance in LongShine Group’s
volunteer activities.Donation of
smart terminal devices to elderly care institutions in Wuxi CityDaisy Summer Camp for left-behind girls in Xinjiang, beneting
childrenSupported students in
low-income families, including material aid and educational subsidiesSignature Public Welfare Activities
We organized free annualphysical checkups.
Psychological counselingis offered through theSunshine Chat Room.
We provided all employeeswith supplementary healthinsurance.
Free HealthCheckups
Mental HealthSupport
Health care
The First LongShinePublic Welfare Day
The First AnnualConference of LongShineVolunteer Association
Events for the World Hospiceand Palliative Care Day1112
About LongShine Group
ESG Sustainable Development Strategy
In 2024, LongShine Group introduced theRules on the Work of the Sustainable Development Committee of the Board ofDirectors of LongShine Technology Group Co., Ltd., establishing a top-down, three-tiered ESG governance structure withclearly dened responsibilities at each level. The Company holds at least one Sustainable Development Committee meetingeach year to discuss ESG-related matters, with special meetings held as needed to address urgent issues. This structureensures the effective implementation of ESG-related work across the Company.
ESG Governance
ESG ManagementLongShine Group is committed to driving sustainable operations through comprehensive ESG governance. We believe thata well-structured ESG strategy is essential for creating both economic and social value. By continuously optimizing our ESGgovernance structure and management system, and actively responding to stakeholder needs, we ensure the Company’shigh-quality and stable development.
The remuneration and performance of our Board members, senior management, and ESG-related employees are linkedto ESG indicators. According to internal policies, we adopt quantitative indicators to assess the effectiveness of our ESGmanagement strategies. This approach not only measures the annual performance of relevant personnel but also recognizesand rewards their contributions to LongShine Group’s ESG development.
ESG Sustainable Development Committee
ESG Sustainable Development Leading Group
Board of Directors
ESG Sustainable Development Ofce
Working Group on ESG-Related Issues
Governance
Execution
In 2024, based on its corporate value and business strategy while considering macro market conditions, development mission,and business direction, LongShine Group formulated the “1+5” Sustainable Development Strategy, which was approved bythe Board of Directors. Closely aligned with the Company’s core values, this strategy provides systematic guidance for ourESG-related work and empowers our business development.We take “Technology Illuminates a Better Life” as our mission for sustainable development. Guided by our business purposeof “integrity, innovation, and hard work to create value for our customers, benet our employees, reward our shareholders,and contribute to society”, we have aligned our core business with the United Nations Sustainable Development Goals. Inlight of this, we have formulated our ESG strategy and dened ve key strategic tasks. In addition, responsible departmentshave been designated, and clear action plans have been laid out to ensure the effective execution and implementation ofthe strategy.
ESG Strategy
Decision-Making
The Structure and Responsibility of LongShine Group’s ESG Sustainable Development
Technology Illuminates a Better LifeIntegrity, innovation, and hard work to create value for our customers,benet our employees, reward our shareholders, and contribute to societyDigital-intelligence technology powers green and low-carbon development
Technologyand energy
Innovation-driven
Responsibleoperations
Benetingemployees
Contributing
to society
GroupMissionBusinessPurpose
ESGStrategy
Strategic
Task
●Responsible for supervising and making decisions on the Company’s ESGpolicies.
●Assisting the Board of Directors in identifying and assessing ESG-relatedrisks and opportunities.
●Responsible for establishing the Company’s ESG strategic planning,setting ESG-related goals, and outlining action pathways.
●The highest governing body for the Company’s ESG initiatives, who isresponsible for overseeing and approving ESG matters and reviewingrelated progress.
●Responsible for coordinating internal and external resources, collaboratingwith relevant departments, and driving ESG implementation.
●Responsible for executing specic sustainable development initiatives.
1314
ESG Management
LongShine Group actively listens to both internal and external stakeholders. By identifying material issues, analyzing theirimpacts and nancial materiality, and seeking management input, we have nalized the 2024 double materiality matrix.
Identication of Double Material Issues
Stakeholder communication is a key aspect in our ESG management. Based on industry characteristics and the Company’ssituation, we identify key stakeholders and maintain regular communication with them through multiple channels and invarious forms. This enables us to respond promptly to issues of concern. All stakeholders are encouraged to contact usdirectly at ir@longshine.com, and we will ensure a timely response to meet their expectations and demands.
Stakeholder Communication
StakeholdersIssues of concernResponse channel Communication effectiveness
Government andregulatory authorities
●Lawful operation
●Pay taxes according tolaw
●Business ethics andanti-corruption
●
Boost employment
●Daily report andcommunication
●Special research and
●onsite meeting
●Informationdisclosure and report
●Improve the Company’sgovernance system
●Create a good externalenvironment for corporatedevelopment
●Provide more jobs
Shareholders and
investors
●Satisfactory return oninvestment
●Good market value
●Open and transparentinformation
●Annual report andannouncement
●Roadshow
●Shareholders’meeting
●Establish good relationships withinvestors
●Improve investor trust
●Regularly release announcement
Customers
●Smooth communication
●High-quality services
●Quality product
●Telephone servicehotline
●Customersatisfaction survey
●Professionalcustomer service
●Address customers’ demands inan effective and timely manner
●Constantly improve customerservice
●Improve quality managementsystem
Suppliers
●Fair procurement
●Integrity and mutualbenet
●Stable cooperation
●Supplier conference
●Strategiccooperation
●Regular assessment
●Strengthen supplier management
●Improve supply chain efciency
●Establish sound cooperativerelations
Staff
●Protection of interestsand rights
●Career development
●Occupational health
●Staff congress
●Complain mailbox
●Job satisfactionsurvey
●Clear career development path
●Create a harmonious workingenvironment
●Build a healthy and safe workingenvironment
Communities and the
public
●Communitydevelopment
●Help those in povertyand in need
●Build a harmoniouscommunity
●Community publicity
●Donation
●Voluntary activities
●Establish good communityrelations
●Create a good externalenvironment for corporatedevelopment
●Support rural revitalization
Media
●Financial performance
●Corporate governance
●Information disclosure
●Annual report and
●announcement
●
Press conference
●
Press releases
●
Media interview
●Establish good relations with themedia
●Maintain a responsible company’simage
●
Obtain public recognition
Environmental issuesSocial issuesGovernance issuesResponding to climate changeGreenhouse gas emissions and management
Resource and energy utilizationEmission management
Green operationsEnvironmental management
Employee training and developmentEmployee careLeading industry development
Intellectual propertyprotection
Product quality andcustomer servicesR&D and innovationOccupational health and safetyCorporate governanceLow-carbon products
Information security and privacyAnti-commercial bribery and anti-corruption
Employee rights and interests protectionOperational compliance
Social contribution
Rural revitalization
Anti-unfair competition
ESG governance
Stakeholder communication
Ethics of science and
technologyResponsible supply chain
LongShine Group 2024 ESG Double Materiality Matrix
Financial materiality to the CompanyThe materiality of impacts on economy, society and environment
Less material issues
Highly material issues
With reference to regulatory requirements, peer performances both domestically andinternationally, media information analysis, and on-site research, key issues have beenidentied, consolidated, and rened to compile the Company’s list of material issues for 2024.Identifyingmaterial issues
Based on research findings from various Company departments, the financial indicatorsassociated with each issue are identied, and their nancial materiality is assessed.Financialmateriality
Input from the Company management is then gathered to evaluate the materiality of ESG-related issues from the Company’s perspective, which results in a double materiality matrix.This matrix is subsequently reviewed and approved by the Board of Directors.Conrming thepriority of theissues
An impact materiality assessment questionnaire is distributed to key stakeholders, includinggovernment and regulatory agencies, shareholders and investors, customers, and suppliersto gain deeper insights into their concerns, expectations, and demands regarding sustainabledevelopment.Analysis of theissue’s impact
1516
ESG Management
科技能源，
引航未来
This chapter addresses four SDGs.
LongShine Group is a leading science andtechnology enterprise in the power and energysector, with energy digital intelligence andthe IoE as its development strategic focus. Byintegrating AI technologies, we provide users withmore convenient, cost-effective, and eco-friendlyelectricity services through digital services, scenario-based connectivity, and platform-based trading.Leveraging digital and intelligent technologies, weare driving energy transformation and supportinggreen, low-carbon development.
Smart Energy,Leading theFuture
Empowering Energy InnovationThrough Digital and IntelligentTechnologyScenario-Based Power TradingSystemExploring Smart TV, RedeningDigital Lifestyle
Empowering Energy Innovation Through Digitaland Intelligent Technology
For 27 years, LongShine Group has been engaged in the power and energy industry, providing software solutions in electricityservices to major customers such as State Grid, China Southern Power Grid, and CHN Energy. The Company plays a key rolein the digital and intelligent transformation of the power grid, intelligent innovation and upgrades, and the construction ofnew power systems. With a strong presence in the power digital-intelligent services sector, LongShine Group has tappedinto the domestic market, evolving from offering core marketing service systems to delivering a comprehensive suite ofsolutions including marketing, data acquisition, load control, EV charging platforms, data middle platforms, and AI-poweredapplications. We have supported innovative applications across multiple provinces. In the eld of technological innovation,the Company has adopted a comprehensive “Cloud + AI” technological architecture, leveraging cutting-edge AI technologiesto support the building of new power systems.
AI Integrated Development Deployment: Wehave established an AI integrated organization andmanagement mechanism, covering R&D coordination,strategic planning, brand promotion, internal andexternal collaboration, and market expansion, toachieve comprehensive deployment for AI integrateddevelopment.Widespread Recognition and Awards: In 2024, weassisted customers in winning over 20 awards acrossinternational, national, and provincial competitions andprograms, and received dozens of letters of commendationfrom customers. We also led the drafting of the industrystandard of theSpecifications for the Construction,Operation, and Evaluation of Zero-Carbon Smart Parks. Thesehonors have not only enhanced customer satisfaction butalso strengthened mutual success and laid a solid foundationfor the Company’s market expansion.
Highlights in Innovative Products: We haveintroduced the innovation management measures,encouraging all departments to enhance theirproduct R&D capabilities. Major breakthroughshave been achieved in various projects, includingZhejiang Marketing Brain 2.0, an intelligentbidding evaluation system, the Xinjiang intensivemanagement platform, DATAIDE 5.0, zero-carbonparks, electricity trading centers, and digitalsimulation training platforms, all of which have laida strong foundation for the long-term developmentof energy digital intelligence solutions.
Rapid Breakthroughs in TechnologicalInnovation: In response to nationalstrategies of building scientific andtechnological strength, and promotingscience and technology in grid enterprises,the Company’s market-facing units andmiddle platform departments have jointlyexplored opportunities in technologicalinnovation, leading to exponential growthin project scale.
Deep Cooperation with State Grid Headquarters:
New breakthroughs have been achieved in thecooperation with State Grid headquarters. We haveplayed a leading role and participated in projects suchas the Green State Grid initiative, electricity demandforecasting platform, energy big data platform, andthe “95598” service support platform. Our efforts havebeen seen in the R&D and implementation of theseheadquarter-level projects, which mark the successfuladoption of a collaborative model with the provincial-level markets.
Overview
Key Milestones
LongShine Group participated in the development of the“e-Power Qianwen” intelligent data inquiry product, whichhas been launched at the State Grid Zhejiang ElectricPower’s Marketing Service Center and is currently beingpiloted in Hangzhou and Ningbo Power Supply Companies.The product is powered by the “Guangming Power LargeModel + vertical marketing-specific small models”, whichenables natural language interactions for data queries,analysis, and report generation. It can accurately visualize“dynamic electricity usage profiles” for enterprises andprovide data support for government decision-making.In the future, its application will expand to areas such aspolicy interpretation, knowledge Q&A, and business training,supporting the digital and intelligent transformation ofpower marketing.
E-Power Qianwen—a Business Intelligence Product
In August 2024, LongShine Group, in collaboration with Yunnan Power Grid and several universities, participated in a nationalkey R&D project, which focused on energy consumption and supply-demand interaction. We have completed the applicationvalidation analysis and performance evaluation of the energy-saving and supply-demand interaction system for energyintensive industrial users.
Supply and Demand Interaction Research
Zhejiang Marketing Brain 2.0 is an innovative product, which leverages cross-graph fusion computing technology to builda comprehensive business operation monitoring system. It features an integrated resource ledger, an integrated businessdashboard, an integrated service map, an integrated alert checklist, and an integrated product access. This platformempowers the digital and intelligent transformation of marketing management, reduces frontline workload, and enhancesoperational efciency. Its core technologies won the First Prize for Scientic and Technological Progress and the Second Prizefor Power Science and Technology Advancement from State Grid.
Zhejiang Marketing Brain 2.0
As part of the Shandong Knowledge Base Project, LongShine Group focused on developing a strong marketing knowledgebase and enhancing service capabilities:
Smart Q&A System
●Integrating domain knowledge across electricity rates, customer service, business expansion, and energymetering, and consolidating basic knowledge resources for marketing.
●Conducting knowledge processing, setting sample standards, completing the processing of knowledgesamples and transforming knowledge into vectorized formats for further reporting and system.
●Training marketing LLMs, improving model accuracy through annotated sample data, and developinggeneral-purpose applications such as knowledge Q&A systems, electricity rate explanation, and a digital“Smart Pocket Book”.
●Establishing a chain of knowledge data for seamless collection, analysis, renement, transformation, andapplication. A comprehensive marketing knowledge system is formed, serving as the knowledge base andlaying the groundwork for a self-reinforcing, highly-efcienct knowledge ecosystem. It helps cultivate a newquality productive force that “integrates marketing expertise with intelligent technologies.”1920
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
Scenario-Based Power Trading System
LongShine Group has been innovating in the IoE sector for over a decade. It has built and now operates diverse electricityservice platforms such as utility bill payment portals, aggregated charging networks, virtual power plants, and microgrids. Asplatform-based electricity trading becomes a regular practice, the Company leverages its rich portfolio of electricity servicescenarios to connect a wide range of user loads and distributed energy resources. AI technology enables the Company toachieve platform-based power trading, driving the digital and intelligent transformation of the energy sector and promotinggreen and low-carbon development.
Overview
Utility billpayment
Aggregatedcharging networks
Virtual powerplant
ElectricitytradingThrough partnerships with platforms such as Alipay,LongShine Group provides users with a closed-looponline service, covering inquiry, payment, billing, ande-invoicing for utilities including electricity, water, gas,and heating.
We use Xindiantu to integrate upstream and downstreamindustry resources, and enable interoperability withcharging operators to deliver a high-quality and convenientcharging experience for new energy vehicle owners.
Leveraging energy IoT technology, LongShine Group providesend-to-end services for distributed PV stations from monitoring,settlement, and operation and maintenance, via a distributedPV cloud platform. By doing so, it enhances generationefficiency and reduces costs. The Company also offers low-carbon park operations based on its integrated solar-storage-charging solutions. We also deliver services across platformdevelopment, charging operations, energy management, userengagement, and asset operations for the integration of newenergy vehicles, advancements in the new energy industry,smart highway infrastructure, and cloud computing technology.It supports the construction of the charging infrastructurenetwork and enables intelligent and green transportation.
Drawing on AI-powered industry models and electricityservice scenario, LongShine Group enables market-based electricity sales, green electricity trading, demandresponse, and ancillary power services through its IoEplatform, by aggregating load resources and distributednew energy of small and medium commercial andindustrial users, charging plants and stations, and parks.Cumulative users served:
millionNumber of connected public serviceinstitutions:
Over6,500
Registered users:
Over
millionTotal charging volume:
11.8
billion kWhNumber of aggregated chargingdevices:
Over
1.6
million
Number of connected PV stations:
Over477,000Total connected capacity:
GW
Total traded electricity:
Over
1.9
billion kWhGreen electricity traded:
Nearly
million kWh
2122
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
LongShine Group’s Zero-Carbon Park Comprehensive Solution is an integrated technical road map and a set of measuresdesigned for manufacturing, logistics, and warehousing parks, helping the transition to “intelligent spatial services, cleanenergy consumption, low-carbon park development, and visualized panoramic data.” To empower the green and intelligentupgrading of all types of parks, the Company leverages solar-storage-charging microgrids and adopts a “build-manage-operate” model to establish a long-term governance framework for zero-carbon park to ensure efcient and low-carbon parkoperations.Currently, the Zero-Carbon Park Solution has been implemented in locations such as: LongShine CPU Park in Wuxi, Jiangsu;SME Innovation Park in Yangzhou Economic Development Zone, Jiangsu; Tianfu Software Park Qingcheng Branch, Chengdu,Sichuan; Boao Zero-Carbon Demonstration Zone, Hainan; and Ganquanbao Economic and Technological Development Zone,Xinjiang. These practical applications help optimize energy structures and reduce carbon emissions. In regions like Yangzhouin Jiangsu and Ganquanbao in Xinjiang, LongShine Group has partnered with local state-owned investment platforms tocreate zero-carbon park operating entities, establishing these regions as demonstration zones for the development of newquality productive forces.
Carbon-Neutral Park
Xindiantu
In 2024, LongShine Group partnered with the Gaozhou Municipal Government and local industrial investmentcompanies to develop a zero-carbon digital industrial transfer park, which is a model of its kind. Within three to veyears, the project aims to integrate over 500MW of PV capacity, install more than 20,000 EV charging stations, secureRMB 20 million in provincial industrial transfer funds, and attract RMB 200 million private capital in PV investments.This project has become a ne example of green development in county under the Guangdong Provincial “Hundred,Thousand, Ten Thousand” project, supporting regional green economic transformation, promoting sustainableconsumption, and reducing carbon emissions.
Gaozhou Zero-Carbon Digital Industrial Transfer Park
In August 2024, LongShine Group, in collaboration with Ant Digital, successfully completed China’s rst Real WorldAssets-tokenization (RWA) project based on renewable energy assets in Hong Kong. The project leveraged over9,000 charging piles from Xindiantu and energy investment platforms as RWA-backed assets. Using blockchaintechnology and trusted data sources, digital assets were issued to represent these charging piles, creating aninnovative nancing mechanism that raised approximately RMB 100 million. The initiative not only provides a newnancing channel for renewable energy assets but also enhances transparency and traceability through blockchaintechnology, setting a benchmark for the integrated development of green nance and renewable energy.
Green Asset On-Chain Cooperation to Improve Service Scenarios
In December 2024, LongShine Group won the bid for China Mobile’s Carbon Credit Program. A nationwide carboncredit system was launched via the China Mobile Super App and Hebao App. Super SIM technology enablesthe system to connect to buses, subways, and other public transit networks. The system handles carbon creditstandards, data collection, carbon accounting, personal carbon footprints, and carbon asset trading. Now the systemis available in most cities across the country, where we can explore new models of carbon inclusion in the fieldof transportation and travel. This digital platform also makes it easier for users to track and reduce their carbonfootprint, promoting green travel and supporting the SDGs.
CM Financial Technology’s Hebao Travel Carbon Credit Program
LongShine Group continues to expand its smart electricity trading system, reaching across major energy-consumingindustries including industry, commerce, transportation, and public utilities. By leveraging trading contracts, digital platforms,and microgrid technologies, we ensure a dynamic balance between supply and demand for wind, solar, hydro and energystorage, across various consumption scenarios. In 2024, LongShine Group achieved a major breakthrough in electricitytrading, with the total traded volume surging from 280 million kWh in 2023 to 1.9 billion kWh (with nearly 300 million kWhgreen electricity traded), marking a more than sixfold year-on-year increase.Our power trading platform provides professional support such as market evaluation, volume-price analysis, load forecasting,price prediction, and bidding strategies, empowering intelligent operations of the electricity market. In August 2024, electricitytraded on LongShine Group’s platform exceeded 1 billion kWh for the rst time.Additionally, LongShine Group made signicant technological advancements in power trading, winning the rst prize in theinaugural Zhejiang Power Trading Simulation Competition in 2024.
Electricity Trading and Services
With the mission of “simplifying charging, enhancing operations”, LongShine Group has created Xindiantu, an aggregatedcharging platform. It has four core competitive strengths including ecosystem collaboration, electricity services, digitaloperations, and industrial connectivity, aiming to establish a “nationwide digital charging network.” By integrating upstreamand downstream resources, including OEMs and B2B vehicle service providers, Xindiantu introduces an innovative businessmodel that helps bridge supply-demand mismatches in EV charging. It provides efcient operational support for chargingservice providers and convenient charging solutions for EV owners, driving the high-quality development of the chargingecosystem. At the end of the reporting period, Xindiantu had 18 million registered EV owners.Furthermore, Xindiantu has developed a fully integrated service ecosystem. With the help of its AI assistant Xindiantu Rabbitand Intelligent Site Selection, among other products, the platform delivers a convenient and efcient charging experience forboth users and businesses. It is also connected to virtual power plants and integrated energy solutions, such as PV powergeneration-storage-charging systems, further enhancing energy connectivity and system efciency.
U
M
AE
Xindiantu Service Ecosystem
Services for Users
Service Ecosystem
ExtensiveSupply
Connectivity
PremiumExperience
Product and
Service
SmartProducts
Ad Services
SelectedChargingStations
Rights andInterestsServices
Service for Businesses
Connecting Energy
Operational
Support
Green ElectricityCooperation
FinancialServices
Virtual Power
Plant
AI Tools
Energy StorageCooperation
More Data
Solar-storage-
chargingSystems
Xindiantu
UsersEco-system
Businesses
Energy
One Toolkit, Multiple
Services
Empowering the Industry,
Building an Ecosystem
Charging AnywhereUnlocking the Valueof Electricity
2324
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,
Beneting Society
Exploring Smart TV, Redening Digital Lifestyle
LongShine Group has established long-term, trusted partnerships with China Mobile and licensed smart TV operators,focusing on services and operations for large-screen and Internet-based home appliances. As a technology serviceprovider, the Company ensures standardized, stable, and efcient operations of smart TV services by supporting platformdevelopment, system maintenance, and big data analysis. In collaboration with China Mobile, LongShine Group also exploresAI-driven smart and intelligent living products to sustain user activity and improve user experience.At the end of the reporting period, the Smart Home Service Platform had over 80 million Internet TV users, with more than 30million daily active users, which makes the Company maintain its leading position in the smart TV market.
Overview
Key Performance
In 2024, the Smart Home Service Platform surpassed
million Internet TV users, with over
million daily active users.
We collaborate with over
telecom,broadcasting and TV operators.
The platform covers
provinces and regions.
Business Focus
Leveraging AI technology,LongShine Group empowersthe entire lifecycle of videocontent creation, fromintelligent planning andautomated production toprecise content distribution.The upgraded full-chaindelivers better audiovisualexperience for users.
Home Entertainment Agent: enhancing video services end-to-end
Centering on households, LongShine Group is building a service ecosystem that meets diverse needs across households,businesses, and communities in multiple scenarios.Community Lifestyle Services: from technical support to service integration
Service Ecosystem
能力沉淀
教育康养
消费出行
用户数据
行为数据
消费数据
店铺数据
区域数据
商家服务家庭服务
社区服务
生活
社区服务智能家居
Home Entertainment Agent
Data accumulation
Capability accumulationDiverse ecosystemDiverse ecosystem
Life
CommunityserviceSmart homeappliances
Elderly careEducation
Consumption
Travel
User’s data
Familyservice
Business
service
Community
service
Behavior
data
Business dataRegional dataConsumption
data
数据沉淀
User’s data
Behavior
data
Business dataRegional dataConsumption
data
2526
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
创新引领，
开拓奋进
This chapter addresses three SDGs.
LongShine Group embraces openness to build amutually beneficial business ecosystem and driveinnovation through both technology and businessdevelopment. We continuously enhance productquality, deliver excellent services to our customers,and actively build a responsible supply chain tosupport the industry’s development toward high-quality growth.
Driven byInnovation,Advancing with
Determination
Center of Innovation, Hub ofIntelligenceCommitment to Excellence,Building a Trusted BrandPutting Customers and Servicesat the CenterImproving Supply EcosystemThrough Win-Win Collaboration
Center of Innovation, Hub of IntelligenceLongShine Group remains committed to innovation-driven development, striving to build a leading digital-intelligenttechnology and service ecosystem through technology and business innovation. We enhance innovation, R&D and AIdevelopment capabilities, strengthen intellectual property management, and deepen collaboration with excellent peers in theindustry. By leveraging diverse resources, we contribute core strengths to the high-quality growth of the digital economy.
LongShine Research Institute focuses on developing models for specialized areas in the energy sector. Time-series forecastingand intelligent agents are our dual core focus. By building a collaborative architecture of large and small models, the Instituteis accelerating the digital and intelligent transformation of the energy industry.
IPD, Integrated Product Development.
LongShine Group has formulated theLongShine Group Basic Business Innovation Management Measures V1.2and otherR&D systems, and has implemented a mature IPD
R&D management system. Focusing on stages including technologydeclaration, selection, review, process supervision, evaluation, and application of results, the Company has built a full-lifecycle management model to strengthen the innovation system and lay a solid foundation for innovation work.In terms of AI research and development, the Company has established clear strategic focuses, focusing on coretechnologies, aligning technology with market demand, and strengthening platform building and technology sharing. Theseefforts have provided robust support for technological growth and have led to the widespread application of AI technologiesacross various business sectors. As a result, AI has significantly driven business development, thereby empowering theCompany’s operations in every aspect.
Innovation and R&D
Strategic Focus in AI Research
Core AI Technologies and Application Scenarios
We concentrate resources to deepen research in time-series forecastingtechnologies, enhance the accuracy and reliability of predictions, andexpand their application in areas such as power trading and grid loadforecasting.
We constantly iterate and optimize the AI algorithm platform, and improveits performance, stability, and ease of use, such as rening the time-seriesalgorithm repository and developing features for an online forecastingplatform.
With a focus on user experience, we offer customized agents for differentbusiness scenarios to ensure effective technological empowerment.
On coretechnologies
On platform buildingand technology
sharing
On aligningtechnologywith marketdemand
Time-seriesforecasting
High-PrecisionForecasting Models
Leveraging multivariate Transformer models integrated with MoEarchitecture, LongShine Group overcomes traditional limitations inprocessing unstructured data to deliver accurate forecasts for keyindicators such as power load, electricity prices, and renewable energyoutput. Spot price prediction accuracy reaches 90%, supporting dailyrolling forecasts for the China Southern Power Grid and boosting tradingrevenue by 15%.
Full-ScopeCoverage
It is applied across market-based electricity trading, renewable energysite recommendations, and grid load dispatching. Multi-granularityfeature alignment techniques enable the models to capture impactsfrom seasonality, periodicity, and outlier incidents, providing a scienticbasis for energy supply-demand balancing.
Agents
Smart Assistant forEnergy Scenariosand AI LifeAssistant for Large-screen TV
Through natural language interaction and knowledge retrieval, smartassistants support functions like home energy management and smartentertainment integration, and offering energy-saving advice and faultwarnings, improving user operation efciency by 40%.
“Xindiantu” RabbitEV ChargingAssistant
Combining real-time traffic data, charging station status prediction,and route planning, it offers a full-process smart service of “nding acharger, charging, and making payments” for EV users. It covers over500,000 charging stations nationwide, increasing average chargingefciency by 25%.
Enterprise-GradeIntelligent Agents
The AI-powered smart query system is driven by RAG
technology forautomatic data analysis and generation of actionable insights, providingsupport in use cases like energy efficiency optimization and gridoperations analysis, with an accuracy rate of 98.7%.
RAG, Retrieval-Augmented Generation.
2930
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
The Company has designed over 715 L5-level/end-level processes, each documented in detail, including activities, roles,inputs and outputs, operational guidelines, business templates, associated standards and policies, risks, and whether itis a KCP. Each activity is identied as either online or ofine, with a large number of human-dependent and AI-applicablescenarios identied.
Xindiantu Rabbit and Digital Home AI AssistantsAI Trading Algorithms Improve Forecasting Accuracy
In the future, LongShine Research Institute will work closely with all business departments to timely understand industryneeds and accelerate project implementation. This includes collaborating with domain experts and technical teams inelectricity trading to fully enhance AI capabilities and identify key application scenarios. Ongoing efforts will be put intooptimizing agent-based solutions including smart customer services, smart data query, and smart pricing, while buildingan agent platform to empower core business operations and further enhance user experience. Additionally, the Institutewill boost its presence in the AI field through industry competitions, technology-sharing events, and high-level academicpublications, continuing to play a leading role in the industry.
Technology Innovation and R&D System
AI Roadmap
Application Achievements
Large and Small modelCollaborative Architecture
Data Generation andManagement System
Technology Integration andIterative OptimizationA hybrid framework combininggeneral-purpose large modelswith domain-specific small mod-els has been established. Largelanguage models (LLMs) are usedfor knowledge inference, collabo-rating with small models tailoredto the energy sector to ensureprecise forecasting and strategyformulation, reducing deploymentcosts by over 50%.
A comprehensive multimodal da-tabase for the energy sector hasbeen established, encompassingover 10 data categories, includingpower trading, user behavior, anddevice operations. With a daily dataprocessing volume exceeding 10 TB,the system ensures model stabilityin handling complex commands andmulti-turn conversations.
Technologies like RAG andknowledge graph enables thesmart assistant to continuouslyimprove its functions. Prepro-cessing and model fine-tuninghave reduced system responsetime to 0.8 seconds, achieving95% cross-scenario compatibili-ty.
●Deepen the application of multi-agent collaboration frameworks in areas such asdistributed energy management and virtual power plants. In the next three years,the Institute aims to roll out over 50 AI-driven scenarios, ushering the energyindustry into anera of a fully intelligent “prediction—decision—execution”.Future Plans
The smart electricity trading platform now supports spot, mid-to-long-term, and green electricitytrading, processing over
100,000
forecast requests each day. It has been deployed in pilotprojects in Guangdong and Jiangsu provinces.Over
industrial enterprises have been served, with an average energy-saving rate of
18%
.The AI charging assistant Xindiantu Rabbit has surpassed
million users, with annualelectricity usage exceeding
billion kWh.
LongShine Group is advancing “AI-powered corporate digital management” initiative, and implement an integrated digitaloperation platform. This platform comprehensively spans the front-, middle-, and back-ofce systems across all levels of theCompany, with all systems and departments operating in tandem and relying on each other.
To date, through a comprehensive review of business, processes, data, applications, and technologies, theCompany has:
Designed
sets of institutional policies, business rules, and workowsMapped out over
business processesDeveloped663+ application functions
Identifying AI scenariosImplementing AI technologiesAnalyzing the effectiveness of AI technologies
Created350+ logical data entitiesDeployed
integrated technical andsecurity architecture
Based on the identied AI scenarios, practical applications have been developed and deployed across various
business systems or platforms.Operational data from these systems is collected to enable AI-based process visualization, process data modeling, and
multidimensional analysis. These insights help assess how AI contributes to improve efciency, enhance quality, andreduce cost, while continuously uncovering areas to be optimized in the process. By doing so, it establishes a sustainable
operational mechanism that is continuously optimized.
Digital Management
3132
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
The Company is active in building a strong research team acrossthree major business sectors, that is, energy digital intelligence,the IoE, and digital-intelligent home. We have a talent reservein high-tech areas such as IoT, cloud computing, and blockchain,and is also attracting top innovation professionals from bothinside and outside the industry. Through self-developed projects,ecosystem collaborations, and the execution of customerscientific innovation projects, we train and cultivate talent,forming a strong and capable team. Since the establishmentof LongShine Research Institute in 2023, we have graduallybuilt a comprehensive AI research and development team andsignicantly increased investments in AI research. At the end ofthe reporting period, LongShine Research Institute had a team ofnearly 40 members, steadily advancing AI innovation.In 2024, the Company had a total of 3,218 R&D personnel,accounting for 57.97% of the total workforce. Among them, therewere 173 industry leaders with over 20 years of experience andover 1,039 senior experts with more than a decade of industryexpertise.
Total number (person)Percentage (%)
2024
2024
2023
2023
2022
2022
We maintain a strong ecosystem partnership with HuaweiKunpeng. In 2024, we completed compatibility certicationtesting between the Poseidon 3.1 application developmentplatform and the Huawei Kunpeng 920 processor, furthersolidifying our leading position in the collaboration andsetting a benchmark for innovation and technologicaladvancement in the industry. Looking ahead, we willcontinue to work closely with Huawei to advance nativedevelopment on the Kunpeng platform, and deliver secure,reliable, and efcient solutions to our users.
A Deep Strategic Partnerships with Leading Tech Enterprises
LongShine Group actively collaborates with major companies such as State Grid Corporation of China, China SouthernPower Grid, CHN Energy, China Mobile, Ant Digital, Alibaba and Huawei on technological innovation projects, integratingthe advantages of all parties to promote digital and low-carbon transformation in the energy sector. In 2024, the Companyparticipated in multiple technology innovation projects, including national key R&D projects, provincial-level R&D projects, andheadquarters-level R&D projects. We have empowered customers’ digital transformation and implemented industry-wideinnovation and collaborative development.The Company has also partnered with Tsinghua University, Shanghai Jiao Tong University, Beijing Institute of Technology andthe University of Electronic Science and Technology of China to form an industry–academia–research collaborative innovationand R&D model. We have leveraged RAG and Agent technologies to improve the accuracy of power marketing Q&A,established an energy technology digital-intelligent lab to focus on cutting-edge breakthroughs, and cultivated innovativetalent, which further drive the strategic development of energy innovation.
Industry Cooperation
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汤勇系统集成部总监签署日期：
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完成并通过相互兼容性测试认证
特授予KUNPENG COMPATIBLE 证书及认证徽标的使用权
有效期：2024年12月 - 2027年12月
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| 司 | ||
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完成鲲鹏原生开发技术认证
特授予KUNPENG NATIVE 证书及认证徽标的使用权
有效期：2024年12月 - 2027年12月
Huawei Enterprise Partner Solution Certicate
LongShine Group has formulated theIntellectual Property Management Systemto optimize IP management system and standardize IP application, maintenance,and management, which effectively secures our technological achievements.By collaborating with professional institutions, we have introduced high-qualitypatent solutions, which have not only enhanced our patent search and analysiscapabilities but also provided in-depth assessments of relevant technologypatents and supported R&D advancements. These efforts have improved patentquality and application efciency, and strengthened our strategic IP framework.In 2024, we added 40 new patents, 122 copyrights, and 29 trademarks, bringingour total to 279 patents, 1,350 copyrights, and 505 trademarks. We achieved ourannual goal of 105 new IP lings, with a completion rate of 182%.
Intellectual Property Protection
LongShine Group is committed to exploring innovative AI applications inthe energy sector, thus conducting research and practical implementationsin large language models, time-series forecasting models, and AI agents.In 2024, we filed eight AI invention patents, five of which have alreadybeen granted. These patents cover areas such as table recall method anddevice, electronic equipment and storage medium; retrieval-augmentedcode generation methods and devices and electronic equipment, filmrecommendation methods, distributed model training methods, and more.
In 2024, we added
new patents,
copyrights
LongShine Group embraces a culture of innovation and encourage employees toengage in creative endeavors. Under theIntellectual Property Reward System,we have established a comprehensive reward mechanism for inventors, grantingincentives based on the type and complexity of patent applications. In 2024, theCompany allocated RMB 180,000 for patent incentives. Additionally, we conducteda variety of intellectual property awareness initiatives, offering specializedtraining for different employee groups. These sessions covered topics such asinformation security management, open-source legal risk prevention, and patent-related training, to enhance employees’ IP awareness and professional expertise.
the Company allocated RMB180,000
for patentincentives
AIGC，Articial Intelligence Generated Content.
3,218
57.97
3,298
56.84
3,268
57.17
The Company continues to increase investment in innovation and R&D, drive core technological advancements and deliverleading products and services in the industry. In 2024, the Company has signicantly increased R&D investment in innovativeareas in the energy sector such as energy digital intelligence, new power systems, EV, virtual power plants, integratedenergy, energy big data, and AIGC
. These efforts have boosted our work in digital transformation, which has achievedpositive results.
R&D Investment
Total R&D Investment (RMB)
202420232022
5.37
5.18
5.67
Proportion of R&D Expenses to Revenue (%)
202420232022
11.98
10.96
12.45
trademarkswith a completionrate of
182%
We achieved ourannual goal of
new IP lings
3334
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,
Beneting Society
Commitment to Excellence, Building a Trusted Brand
LongShine Group upholds the philosophy of “Quality First, Pursuit of Excellence” and has established a comprehensive qualitymanagement system and completed quality certications. A range of events on quality management have been carried outto strengthen quality awareness across the company. In this way, we use our high-quality products and services to earncustomer’s trust and drive the Company’s sound growth.
The Company has established a well-structured quality management structure to implement quality management in anorderly way. The structure is led by the PMO
, with the Quality Management Department, Operation Center, and BusinessMiddle Platform responsible for executing and advancing specic tasks.
Quality Management
We prioritize customer satisfaction and have established a quality strategy, aiming at achieving high-quality andefcient product delivery, to support the long-term competitiveness and sustainable development of our business.
We always prioritize customer needs, respond to customer issues promptly to enhance satisfaction and trust.Based on customer feedback, we identify areas for improvement. Through continuous optimization, weenhance the Company's brand value.
A company-wide responsibility system is established to ensure that every stage meets standards and goals.Cross-departmental collaboration is strengthened to form a rapid response mechanism and to improvedelivery quality.
Customer-Centered
Company-Wide Quality Responsibility
We record and analyze the quality of the production and research process, as well as delivery status. Bymonitoring quality in real-time through quantitative indicators, we can promptly address any weaknesses.We regularly evaluate the effectiveness based on analysis results, continuously optimize processes, enhanceproduction and research capabilities, and improve organizational efficiency to achieve a continuousimprovement across the entire process.
Data-Driven and Continuous Improvement
We implement a classied and tiered management system, as well as targeted monitoring and safeguardingmeasures, to avoid resource waste.
Classied and Tiered ManagementQuality Management TeamResponsibilities
Project Quality Management Responsibility Structure
PMO, Product Management Ofce.
Management
Execution
PMO
QualityManagementDepartment
Operation
Center
Business Center
Establish an organization-level project managementsystem structureOversee project qualityCoordinate projectsDevelop quality management requirements andimplementation standardsDrive implementation and improvement acrossdepartmentsCollect customers feedbackIdentify and report quality-related issuesDevelop and implement project management quality plans
Ensure that production and R&D adhere to qualitystandardsEnsure that delivery meets customers’ requirements andtechnical specicationsImprove and update quality standards and processrequirements
3536
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
We have established systems such as theQuality Management Manual,Quality Accident Investigation, Handling, andReporting System, and theSystem Fault Management Processto rene quality management practices and ensure productquality delivery. In addition, we have formulated theQuality Accident Investigation, Handling, and Reporting Systemand itsrelated emergency response plans to address potential incidents. In 2024, there were no responsibility accidents related toproduct quality.We conduct regular equipment inspections and maintenance to prevent product quality issues caused by equipmentmalfunctions, and predict and address potential performance bottlenecks to improve system stability and reliability.Additionally, we regularly verify and restore backup data to ensure its effectiveness.LongShine Group has established a qualification system centered around multi-dimensional professional capabilities,covering the entire business chain of the IoE, energy digital intelligence, and smart home services, and creating a cross-domain synergy. We have built a closed-loop capability system of “standards-implementation-optimization” across varioussub-sectors. In addition, we have built a centralized group-level qualification repository that enables experience sharingin qualication and compliance across parent and subsidiary companies. This supports the sustained and high-efciencydevelopment of the Company’s three major business focus. To date, the Company has obtained a total of 133 corporatequalications.
Each year, we conduct one internal management reviewto assess the continuity, sufficiency, and effectiveness ofthe quality management system. We also invite third-partycertification bodies for annual external audits to ensure theeffectiveness of our management system. In 2024, 11 of oursubsidiaries obtained ISO 9001 quality management systemcertication, covering over 90% of the Company’s businesses.
ISO 9001 Quality Management System Certication
ISO 9001 quality management systemcertication, covering over90%
of the Company’s businesses
Quality ManagementISO 9001, CMMI Level 5IT Services
ITSS Level 2, ISO 20000, Security Engineering Design and MaintenanceCapabilityInformation SecurityManagement
ISO 27001, ISO 27701, ISO 29151, CCRC Secure Software DevelopmentServicesEnvironmentalProtection andOccupational Health
ISO 14001、ISO 50001、ISO 45001
Green and Low-CarbonPower Sales, Carbon Neutrality, LEED, Green Power CerticateIntellectual PropertyProtection
IP Compliance Management SystemEngineering andConstruction
General Contracting for Construction Projects, Power Facility Installation
(Repair and Testing) License, Work Safety License
LongShine Group’s Qualications
The Company places great emphasis on building quality capabilities. By organizing various training sessions and activities, weenhance the overall quality awareness and professional skills of our employees. In 2024, we organized 31 training sessions onthe “Building of Project Management System” and “Project Management System Review”, and other themes, which includedtheoretical knowledge, practical operations, and case studies. These activities have systematically improved employees’quality control abilities. A total of 3,271 participants attended the training, laying a solid foundation for the standardizationand normalization of project management.
Capacity Building
we organized
training sessions
A total of
3,271
participants attended the training
Project Management TrainingContent
The content included the basic concepts, building methods, andimplementation steps of the system, helping employees gain a deepunderstanding of the essence and core elements of project management.The content included the promotion and implementation of the projectmanagement system as well as its effective application. By sharingsuccessful practices and model examples, we aimed to inspire employees’enthusiasm and motivation for promoting the project management system.We conducted project reviews to analyze successful experiences andshortcomings, and proposed measures to improve project management.
The Building of ProjectManagement System
The Promotion of ProjectManagement System
Project ManagementSystem Review
PMO Role Play
Through practical exercises and role-playing, employees can hone theirproject management skills in simulated project environments, improvingtheir ability to handle complex projects and enhancing teamworkcapabilities.
To enhance project management quality and teamwork efciency, the Company optimized its review strategy in2024. The approach shifted from the traditional model of strict control to a self-driven, results-sharing one. Throughknowledge training, goal alignment, process tracking, evaluations, and experience sharing, we encouraged multipledepartments to undertake reviews. 16 departments conducted review activities, achieving a 100% coverage rate andsignicantly improving project quality management across the organization.
Upgrading Review Strategies from Strict Control to Self-Driven Initiatives
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Putting Customers and Services at the Center
LongShine Group always puts its customers rst, striving to deliver an excellent service experience across support, after-sales management, and market engagement. In accordance with theLaw of the People’s Republic of China on Protectionof Consumer Rights and Interests,as well as other applicable laws and regulations, the Company has established acomprehensive set of internal systems, including theOperation and Maintenance Service Handling Process, theCustomerSatisfaction Survey Standards, and theCustomer Service Center’s Complaint Handling Process. These policies cover theentire product and service lifecycle, from consultation and planning to execution and after-sales support, ensuring a steadyimprovement in service quality.To facilitate seamless and efcient communication, the Company offers multiple support channels, including a dedicated 400hotline and online feedback platforms, ensuring prompt responses to customer inquiries. Additionally, we have established aspecialized Customer Response Center, backed by a 24/7 platform monitoring and reporting mechanism, which ensures thatcustomer issues are addressed in real time with professional support and delivers a seamless and round-the-clock serviceexperience.
The Company maintains a rigorous, pragmatic, and highly responsible approach to handling every customer complaint. Wehave established multiple complaint resolution channels, including Alipay complaints, WeChat complaints, and complaintsthrough industry and commerce authorities, ensuring a comprehensive and standardized complaint handling processthat adheres to high service standards. The Company has implemented a tiered complaint management system, whereincidents are assessed based on urgency and impact. Complaints are categorized into four priority levels, with key evaluationindicators in place. These include average response time, customer satisfaction, fault recovery time, and same-day resolutionrate. By integrating these indicators, we ensure the quality and efciency of complaint resolution.
Addressing Customer Complaints
ProblemResolution
Analysis and
Review
Optimization
andImprovementTimelyResponse
ProcessEvaluation
Complaint Handling Process
To provide better customer service experience, the Companyregularly conducts satisfaction surveys to collect feedback onproduct design, safety, reliability, and stability. This helps uscontinuously improve product quality and service standards. In2024, we invited all customers to participate in the survey, with anoverall satisfaction rate exceeding 95%, successfully meeting ourgoal for the year.
Customer Satisfaction Rate
Business SectorsSatisfaction Rate
Energy Digital Intelligence 98.53%
IoEOver 95%
In addressing complaints, the customer service team prioritizes fullling reasonable customer requests. By analyzing theroot causes of frequent problems and thoroughly reviewing business processes, we have formulated effective preventivemeasures to eliminate recurring problems.
Complaint Handling PerformanceBusiness SectorsComplaint RateResolution Rate
Energy Digital Intelligence0.46%100%
IoE5%Over 99%Digital-Intelligent Home0%/
In 2024, with an overall satisfaction rateexceeding95%
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Improving Supply Ecosystem Through Win-WinCollaboration
LongShine Group strives for excellence in supply chainmanagement, focusing on creating an open, transparent, andefcient supply chain ecosystem. The Company continuouslyimproves its comprehensive supplier management system,which includes access, review, evaluation, and classicationprocesses. In 2024, LongShine Group collaborated with a totalof 1,858 suppliers, of which nine were overseas suppliers.
In 2024, LongShine Groupcollaborated with a total of1,858
suppliers
We extensively collect information from various channels such as news media and industry reports, and screenand categorize potential suppliers. Companies with non-compliant qualications, poor trading histories, or recordsof dishonesty are strictly excluded to ensure quality control from the source.Access
Suppliers are required to complete theSupplier Survey Formand submit relevant qualication documents. Thesedocuments are cross-checked through professional platforms. Only suppliers who pass the review process areadded to the “Qualied Supplier Directory”.
Review
Based on evaluation results, suppliers are classied into different categories. Only suppliers rated from A to C canbe included in the “Qualied Supplier Directory”. Suppliers rated from D to E will be removed from the Directory. Inthis way, we can continuously optimize the supply chain ecosystem.
Classication
We have implemented an evaluation system that integrates daily assessments with annual reviews. On a dailybasis, the Company tracks and regularly evaluates in-stock suppliers. If any issues are identied, suppliers arerequired to address them promptly. For long-term partners, we have established a comprehensive evaluationframework for periodic reviews. Special evaluations for project acceptance and large equipment are conducted tofurther enhance our multi-scenario evaluation system.
Evaluation
A Comprehensive Supplier Management System
We continue to strengthen ESG risk management within thesupply chain. In accordance with the ISO 14001 EnvironmentalManagement System and ISO 45001 Occupational Health andSafety Management System, we issue environmental andoccupational health and safety notices to suppliers, encouragingthem to enhance their ESG performance and prioritizeenvironmental protection and employees’ health.LongShine Group opposes any form of commercial bribery toensure that suppliers can compete in a transparent and fairenvironment, realizing the healthy and sustainable developmentof both the Company and its suppliers. In 2024, 100% of ourpartner suppliers signed theHonesty and Integrity Agreement.
Supplier ESG Management
In 2024,
100%
of our partner suppliers signedtheHonesty and Integrity Agreement.
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责任经营，
牢筑根基
This chapter addresses nine SDGs.
LongShine Group consistently strengthens itscorporate governance system. We uphold highstandards of business ethics, implement clearrisk management processes, and maintain arobust information security and privacy protectionframework, to ensure the Company’s resilience torisks. At the same time, the Company actively takesits social responsibility, enhancing its ability to adaptto climate change, fostering an energy-efcient andlow-carbon operational environment, and promotingthe development of a circular, low-carbon economy.
ResponsibleBusiness Practice,Building a StrongFoundation
Low-Carbon Pioneer, Leadingthe Green TrendStrengthening Internal Controlsas Governance FoundationCompliance Ensuring Steadyand Sustainable GrowthSafeguarding Information andData Security
Low-Carbon Pioneer, Leading the Green Trend
In the face of increasingly severe global climate challenges, carbon neutrality has become a central goal for sustainabledevelopment worldwide. LongShine Group actively responds to China’s “dual carbon” goals by promoting low-carbonindustrial parks through technological innovation and green operations. By exploring multiple pathways to green and low-carbon development, LongShine Group is taking concrete action to fulll its corporate social responsibility, drive the transitiontoward a green economy, and contribute to a harmonious and sustainable future where people and nature coexist.
Phases I and II of the LongShine Group Industrial Parkhave been completed and put into operation, with a totalconstruction area of approximately 180,000 square meters.Built to the two-star standard for green buildings, the parkensures energy efciency and environmental sustainabilitythroughout the entire building lifecycle. During thereporting period, the park was awarded a carbon neutralitycerticate by a third-party certication body. Additionally,Phase II of the park has partially obtained LEED (Leadershipin Energy and Environmental Design) Platinum certication.The park is committed to promoting the use and adoption of clean energy, continuously developing PV power generationprojects and procuring green electricity. In 2024, the park achieved 1,137 MWh of self-consumed photovoltaic power andpurchased a total of 4,086 MWh of green electricity. Currently, the park hosts 2.1 MW of PV capacity, 1 MW of energystorage, and 172 EV charging piles (including two 600 kW liquid-cooled ultra-fast chargers, six 150 kW fast chargers, 12 70kW fast chargers, two 15 kW V2G chargers, and 150 7 kW slow chargers). The park is also equipped with an integrated greenenergy management system, which has a carbon management “brain” combining PV power generation, energy storage andEV charging, and microgrids. The microgrid platform organically connects the carbon brain with various load devices acrossthe park. AI-powered algorithms are used to optimize operational strategies, which enables the system to form a closed-loopenergy cycle, from generation and storage to intelligent consumption, enhancing overall energy efciency and signicantlyreducing the park’s carbon emissions.
We actively contribute to ecosystem and biodiversity conservation. The park maintains a green space ratio of 30%, providinga relaxing and eco-friendly environment for employees and the surrounding community. To protect bird species, we haveadopted low-reflectivity glass and improved building facade designs, significantly reducing the risk of bird collisions andpromoting harmonious coexistence between the Company’s operations and the natural ecosystem.
Low-carbon Industrial Park
LEED Platinumcertication for LongShineWuxi Industrial Park
2.1 MW PV capacity1 MW of energy storage172 Charging Piles 224 charging ports for
non-motor vehicles
By integrating river water and harvested rainwater, the system provides recycled waterfor both landscape features and greenery irrigation, further decreasing the demand fordomestic water and enhancing the park’s overall ecological performance.By integrating river water and harvested rainwater, the system provides recycled waterfor both landscape features and greenery irrigation, further decreasing the demand fordomestic water and enhancing the park’s overall ecological performance.
Sponge citysystemRiver watercirculation system
Data CenterLongShine Group is committed to building green, low-carbon data centers. The LongShine Industrial Park Data Center, witha total planned area of 1,100 square meters, is the Company’s largest facility of its kind. To enhance energy efciency, theserver rooms are integrated with the park’s PV power generation and storage system. At full capacity, the stored energycan support emergency operations for approximately two hours, ensuring clean energy supply for critical data services. Thedata center adopts a modular and integrated design, enabling efcient support for core data operations while maintainingflexibility to accommodate future business growth. Its network architecture features multi-line cross-connections andautomatic redundancy mechanisms, enhancing service continuity while minimizing energy consumption, which fully alignswith low-carbon and environmentally friendly development goals. In 2024, the Phase I Data Center of LongShine Groupconsumed a total of 1,092,524.6 kWh of electricity, of which 156,558.78 kWh came from renewable sources.
Smart Canteen
The park features an approximately 4,000-square-metersmart canteen that integrates live cooking, open kitchens,branded supply chains, and food traceability to ensurehealthy and safe meals for employees. It offers a diverserange of dishes through specialty food stalls and self-service weighing stations, with new menu items introducedweekly to cater to varying tastes and preferences.Fitness Space
The park includes approximately 5,000 square meters of professional tness space and basketball courts, which are equippedwith treadmills, rowing machines, strength training equipment, Pilates reformers, billiards, table tennis, and badmintoncourts. It also features a dedicated yoga studio and offers group fitness classes to meet diverse exercise needs. With afocus on smart technology and professional services, the gym is outtted with intelligent body composition analyzers thatprovide precise measurements of body fat and metabolism, and generate personalized training plans. Professional coacheslead group classes in yoga and aerobics, while private trainers offer customized programs for fat loss, muscle building, andstrength enhancement. Additional amenities include smart lockers and shower facilities, ensuring convenience and comfort.The gym operates with exible hours to accommodate fragmented schedules, allowing employees to enjoy efcient workoutsduring breaks or after work.
The park places great emphasis on the sustainable use of water resources. Sponge city systems and a river water circulationsystem have been introduced to enhance the efficiency of natural water resource utilization and reduce reliance on tapwater.
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Environmental Management
Carbon Neutrality
LongShine Group recognizes that green operations are crucial for the Company’s sustainable development. We incorporatelow-carbon practices into every aspect of our daily operations. We have established a comprehensive environmentalmanagement system that focuses on optimizing resource and energy efciency, effective management of water resources,and strict emission control, all with the goal of minimizing the environmental impact of our operations. We continuouslyexplore new models of green operations to inject innovative momentum into the green transformation of the industry.
LongShine Group remains committed to its green operationsphilosophy. At the LongShine Industrial Park, priority is given to PVpower generation, with additional green electricity purchased monthlyas needed. The park also implements various energy-saving andcarbon-reducing measures to minimize the consumption of water,electricity, fuel, and oil, embodying our sustainable operationalapproach. In 2024, LongShine Group completed its rst comprehensivecarbon audit across the entire organization (covering Scope 1 andScope 2 emissions), expanding its assessment beyond the IndustrialPark to include the whole Group. By purchasing carbon credits andgreen certificates, LongShine Group achieved carbon neutrality inaccordance with ISO 14068-1:2023 Climate change management—Transition to net zero—Part 1: Carbon neutrality, reaching its goal oforganizational carbon neutrality.
Green Operations
ISO 14001 Environmental Management
System CerticationIn 2024, the Companydid not experience
any major environmental incidents.
We consistently prioritize green and low-carbon development. In our ofce areas, garage, and unused spaces, we implementvarious measures to conserve energy and reduce emissions. These include using energy-saving and water-efficienttechnologies, optimizing indoor air quality, choosing eco-friendly materials, and incorporating smart systems and innovativedesigns to create environmentally friendly working environments. Additionally, we have enhanced energy managementtraining for employees to raise their awareness of energy conservation and environmental protection and ensure thesuccessful implementation of the Company’s energy-saving and emission-reduction initiatives.
Resource and Energy Use
LongShine Group strictly adheres to theEnergy Conservation Law of the People’sRepublic of Chinaand other relevant laws and regulations. We continuouslyenhance our energy management system by establishing a digital energyconsumption management framework that enables comprehensive controlover energy usage. Regular internal and external audits are conducted tosystematically identify opportunities for improving energy efficiency and toassess progress toward achieving our energy usage goals. This year, we wereawarded the ISO 50001 Energy Management System certificate for the firsttime, covering over 60% of our business operations, laying a solid foundation forachieving our green and low-carbon development goals.
ISO 50001 Energy Management
System certicate
LongShine Group’s Energy-Saving and Emission-Reduction Initiatives
●Office Area: Labels are placedon light switches, and lighting iscontrolled by time intervals. In ofceareas, downlights and spotlights areturned off when not in use. Lightsare turned off when the area isvacant.
●Garage: Sensor lights are installed toautomatically turn off or dim whenno one is present, leading to a 95%reduction in energy consumption.
●Unused Area: In control areas andnewly constructed car-free zones,intelligent micro-breakers are usedfor timed, automatic management oflighting.
LightingEnergy-Saving
Measures
An air conditioning usage managementplan is formulated based on the numberof people and power consumption duringpeak, at, and off-peak hours:
●Ensure that doors and windows areclosed before turning on air conditioner.
●The last employee leaving the ofce isrequired to turn off the air conditioner.
●Set air conditioning temperatures basedon outdoor conditions. In summer, thetemperature should not be lower than26 Celsius.
AirConditioningEnergy-Saving
Measures
●Waste printed paper is collectedbeside the printer and reused forprinting.
Recycling ofPrinted Paper
Carbon Neutrality Certicate for LongShine
Group
We strictly adhere to theEnvironmental Protection Law of the People’sRepublic of Chinaand other relevant laws and regulations, andcontinuously improve internal policies, such as theOfce ManagementSystem of LongShine Technology Group Co., Ltd.By focusing onbuilding a robust environmental management system, we strive toenhance our environmental management standards throughoutproduction and operations.We regularly conduct internal and external environmental audits toensure that environmental management is integrated into the entireprocess of production and operations. During the reporting period,LongShine Group obtained ISO 14001 Environmental ManagementSystem Certication, covering over 90% of its business operations.LongShine Group regularly conducts environmental risk assessmentsand has established internal environmental risk management policies,such as theAdministrative Emergency Management System of
LongShine Technology Group Co., Ltd.These policies clearly definethe responsibilities and response processes for each department andpersonnel in the event of an environmental emergency. Additionally,we hold regular re safety drills to enhance the emergency responseabilities of all employees when facing environmental risks. In 2024, theCompany did not experience any major environmental incidents.
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LongShine Group rmly upholds the philosophy of combining innovation with practices, embedding environmental protectioninto all aspects of business operations and employee lifestyles through a series of green initiatives. From green commutingto eco-friendly workplaces, the Company actively reduces carbon emissions and resource consumption, contributing tosustainable low-carbon development. In 2024, LongShine Group launched part of its employee travel management system.Employees processed a total of 3,109 business trips on the platform, saving approximately 4,258 sheets of paper.
In April 2024, LongShine Group launched the “Low-Carbon and Healthy Stair Climbing” mini-program, encouragingemployees to reduce elevator usage and participate in stair climbing and check in at designated stairwell spots.By the end of 2024, a total of 347 employees had participated, climbing 26,129 times, covering 50,390 oors, andreducing carbon dioxide emissions by 10,980 kilograms. This initiative highlights LongShine Group’s innovativeapproach to environmental sustainability while promoting green awareness and a healthier lifestyle amongemployees.
LongShine Group Launches Low-Carbon Initiative of Stair Climbing to EncourageGreen Actions
LongShine Group integrates environmental responsibility into every aspect of work life, striving to minimizeresource waste and carbon emissions. In 2024, the Company’s cafes launched the “Bring Your Own Cup” initiative,encouraging employees and visitors to reduce the use of disposable plastic and paper cups by bringing their owncup. This initiative signicantly reduced single-use waste, with an average of 25 people bringing their own cups permonth and a record high of 58 in a single month.
LongShine Group’s “Bring Your Own Cup” Initiative
LongShine Group Introduces Shuttle Service Between Hangzhou and Wuxi toPromote Green CommutingIn November 2023, LongShine Group introduced a round-trip shuttle service between Hangzhou and Wuxi,facilitating employee commutes between Hangzhou East Software Park and Wuxi CPU Space. This initiative not onlysignificantly reduced carbon emissions from daily commuting but also minimized paper consumption associatedwith individual reimbursements. In 2024, the service saved 3,600 sheets of A4 paper, reinforcing our commitment tosustainable, low-carbon transportation through tangible actions.
Energy Use Performance
Types of EnergyUnitData from 2024GasolineTon6.30Natural GasCubic meter53,829Electricity
MWh7,067.67
Emissions Management
We strictly abide by theLaw of the People’s Republic of China on the Prevention and Control of Environmental PollutionCaused by Solid Wasteand theEnvironmental Protection Law of the People’s Republic of Chinaand other applicable lawsand regulations. We have improved the Company’s emissions management system and treatment processes, ensuringstandardized and compliant handling of wastewater, exhaust gases, and solid waste pollutants. We have set a target of100% compliant disposal of hazardous waste to minimize the impact on the environment.In daily operations, we have reduced resource consumption and enhanced the recycling rate of waste to minimize overallwaste emissions. Strict waste sorting and recycling measures are implemented in office areas. For hazardous waste,dedicated recycling bins are provided, and employees are required to dispose of waste according to category. Items such asused batteries, toner cartridges, and ink cartridges are collectively recycled and processed for resource recovery and reuse.In 2024, the Company achieved notable results in reducing resource usage and waste generation.
Emission PerformanceTypes of EmissionsUnitData from 2024
GeneralWaste
Household Wastekg239,320Kitchen Wastekg111,426Totalkg350,746General Waste Intensitykg/RMB 10,000 revenue0.78
HazardousWaste
Waste Batterieskg18.35Waste Toner Cartridgeskg18.53Waste Ink Cartridgeskg8.03
TotalKg44.91Hazardous Waste Intensitykg/RMB 10,000 revenue0.00010
In 2024, the Phase II Data Center of the LongShine Industrial Park was put into operation, accompanied by an expansion of ofce space in the park. As aresult, electricity consumption showed an increase compared to previous years.4950
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Governance Structure
Response Strategy
Climate change has emerged as a signicant global challenge. LongShine Group is actively responding to this issue with astrong sense of responsibility. Through continuous optimization of energy management strategies, we are making notableprogress in reducing greenhouse gas emissions and overcoming many challenges posed by climate change. Looking ahead,LongShine Group will remain driven by innovation, seeking out more sustainable solutions and contributing to global climategovernance through our corporate actions.
The Company places signicant emphasis on responding to climate change and has established a governance system underour ESG governance structure. The Board of Directors, as the highest leadership body, oversees climate change management,while the ESG working group is responsible for executing specific climate-related initiatives. The Company incorporatesenergy-saving and emission-reduction performance targets into the performance evaluation systems for senior managementand departments, ensuring that all measures are effectively implemented and continuously optimized.
The Company conducts climate-related risk and opportunity analyses to adjust its operational strategies, optimize resourceallocation, and prepare for various potential climate risks. At the same time, we seize the opportunities presented by climatechange, taking practical actions to support the global ght against climate changeThe Company explores green development pathways under the “dual carbon” goals from multiple dimensions, contributingto the achievement of carbon neutrality. By deploying renewable energy and implementing integrated energy and carbonmanagement, the park has successfully achieved carbon neutrality in the Park and received certicates from third-partybodies.
Responding to Climate Change
The Three-Tiered Governance Structure for Climate ChangeBoard of Directors
ESG Committee
ESG Working Group
●The highest responsible body for climate change-relatedmatters, who ensures that goals are scientic, reasonable, andrelevant through annual review and adjustment
●
Responsible for overseeing and reviewing the Company’sclimate change strategy and planning, managing climatechange risk, and reviewing climate-related performance targetsand incentive mechanisms
●Responsible for the implementation and execution of workrelated to climate change
Risk TypeRisk NameRisk DescriptionResponse Measures
Acute Risks
ExtremeWeather
The frequency and intensity of extremeweather events, such as typhoons,heavy rainfall, oods, and droughts,have increased, potentially threateningbusiness operational assets, equipment,and employee health.
Establish an emergency responseteam to monitor meteorologicalconditions and provide early warningsfor extreme weather events, whiledeveloping emergency responseplans to prevent potential risks.Send timely reminders in onlineworking groups to ensure employeestake necessary precautionarymeasures.
Chronic
Risks
RisingTemperatures
Frequent high temperatures in summerlead to increased energy consumption,reduced operational efciency, andmore power outages and re hazards.
Strengthen factory inspections andensure the safe operations withimproved facilities.
Policy andRegulatoryRisks
TighteningClimate Policy
As the country establishes a policysystem and implementation strategyfor the “dual carbon” goals, theMinistry of Ecology and Environment,along with other relevant authorities,is setting stricter requirements forgreenhouse gas emission management.As a result, carbon control standardswill be tightened, leading to increasedcompliance costs for the Company.
Continuously monitor updates onrelevant laws and regulations, andplan accordingly.Set carbon emission reductiontargets and identify the main sourcesof current carbon emissions.Enhance awareness campaignsto promote resource conservationamong employees.MarketRisks
Market DemandFluctuations
Customers may change theirpreferences and opted forenvironmentally friendly products.
Advancing the use of low-carbon andrecyclable energies as well as low-carbon products.ReputationRisks
Attention fromStakeholders
Stakeholders demand the Companyshould take action on climate change.Failure to respond effectively couldharm the Company’s reputation.
Disclose greenhouse gas emissionsdata and efforts to reduce carbonemissions in the ESG report, activelymaintaining the Company’s image.
Risk ManagementThe Board of Directors at LongShine Group places great importance on managing climate change risks, and integrates theminto the Company’s risk management system. We actively engage in risk identification, assessment, and response, anddevelop feasible measures for different time scales.
Climate Change Risk Identication List
Indicators and Targets
The Company considers greenhouse gas (GHG) emissions a key indicator for measuring climate change. In 2024, we invitedthird-party bodies to conduct carbon inventory work, assess energy use, and gather data on carbon emissions. This helpedidentify direct and indirect greenhouse gas emissions, laying the foundation for setting greenhouse gas reduction targets.
GHG Emission PerformanceMetricUnitData from 2024
Direct GHG Emissions (Scope 1)tCO
e1,286.68Indirect GHG Emissions (Scope 2)tCO
e1,036.11Total GHG EmissionstCO
e2,322.79GHG Emission IntensitytCO
e/ RMB 10,000 revenue0.0052
Transition RisksPhysical Risks
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Strengthening Internal Controls as GovernanceFoundation
Diversity of the Board of Directors
The expertise and diversity of the Board of Directors are essential for ensuring the stable development of the Company. Wehave established a well-structured and efcient corporate governance framework while focusing on enhancing the Boardof Directors’ decision-making capabilities. By fostering a diverse board, we strive to maximize investor returns and drive theCompany’s sustainable development.
LongShine Group continuously optimizes its corporate governance system in line with its actual business conditions andthe latest regulatory requirements. We strictly abide by the requirements of theCompany Law of the People’s Republic ofChinaand theSecurities Law of the People’s Republic of China, among other applicable laws and regulations, and introducedtheArticles of Association of LongShine Technology Group Co., Ltd.and theRules of Procedure of Shareholders’ Meetingsof LongShine Technology Group Co., Ltd., and other related policies to clarify the responsibilities of the General Meeting ofShareholders, the Board of Directors, and the Board of Supervisors, actively building a modern corporate governance system.
The Company considers a number of factors when nominating andappointing Board members, which include gender, age, industryexperience, professional background, educational background, andtenure. This approach ensures a diverse range of skills and expertiseacross different business areas. The Company also remains committedto increasing the representation of female executives. In 2024, femaledirectors accounted for 25% of the Board.All Board members bring extensive industry experience and professionalexpertise in fields such as energy technology, accounting, riskmanagement, and social science. Their diverse perspectives contribute tothe Company’s long-term stability and strategic growth.Corporate Governance
LongShine Group Governance Structure
2024 Board Members Information of LongShine Group
In 2024, female directorsaccounted for25%
of the Board
Independent non-executive directors
Number of employees by tenure
Less than 5 years5-10 years
Board MemberGender
IndependentDirector or not
ExecutiveDirector or not
StrategyCommittee
NominationCommittee
AuditCommittee
Remunerationand Appraisal
Committee
SustainableDevelopmentCommitteeXu ChangjunMaleNoYes√ √Zhang MingpingMaleNoYes √ √
Zheng XinbiaoMaleNoYes √Peng ZhipingMaleNoYes √√
Ni XingjunMaleNoNo√
Lin LeFemaleYesNo√√√ Lin ZhongMaleYesNo √√√Yao LijieFemaleYesNo √ √√
Shareholders' Meeting
Board of Directors
Management Team
StrategyCommittee
NominationCommittee
AuditCommittee
Remuneration andAppraisal Committee
SustainableDevelopment
Committee
Board of Supervisors
Board of Directorsmeetings held
Board of Supervisorsmeetings held
Annual and extraordinary Shareholders' Meetings held
Number of proposalsreviewed
Number of proposalsreviewed
Director attendancerate100%Supervisor attendancerate100%
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Independence of the Board of Directors
In accordance with theMeasures for the Administration of IndependentDirectors of Listed Companiesand theShenzhen Stock Exchange Guidelinesfor Self-regulation of Listed Companies No.2 - Standardized Operationof Listed Companies on the Growth Enterprise Market, which outline therequirements for the independence of independent directors, the Companyhas issued theSpecial Opinion of the Board of Directors of LongShineTechnology Group Co., Ltd. on the Independence of Independent Directors.This ensures the independence of the Board of Directors, and standardizesthe duties and responsibilities of independent directors. In 2024,independent directors accounted for 37.5% of the Board.
Effectiveness of the Board of DirectorsThe Company rotates and re-elects Board members by the listing rules and theArticles of Association, and regularly conductsBoard of Directors effectiveness reviews. As of the end of the reporting period, the average attendance rate of the Boardwas 100%, and the average tenure of Board members was 5.5 years.
In 2024, independent directorsaccounted for
37.5%
of the Board
Compensation Incentive Mechanism of the Board of Directors
The Company has set performance assessment indicators for directors and senior management that are linked to theirremuneration. We continue to improve the long-term equity incentive mechanism, with assessment metrics including theGroup’s net prot attributable to the parent company, the development evaluation of new businesses in the IoE, and theevaluation of AI applications within the Group. In addition, we review and evaluate the performance of directors and seniormanagement each year to motivate them to fulll their management duties more efciently.
Investor Communication
Shareholder Return
LongShine Group has established internal management systems such as theInvestor Relations Management System ofLongShine Technology Group Co., Ltd. We regularly publish performance reports on a quarterly basis and annual performancereports, and will release other announcements as needed. Regarding shareholder returns, we develop shareholder returnplans based on feedback from shareholders, independent directors, supervisors, and small and medium investors. Theseplans may include cash dividends, share repurchases, and cancellations to provide reasonable returns to shareholders andcreate long-term stable value for all shareholders.
The Company maintains regularcommunication with investors throughvarious channels, including investormailboxes, hotlines, interactiveplatforms, new media, performancebriengs, roadshows, and other waysof communication. We actively relayinvestor feedback on the Company’sproducts, operations, and governanceto the Company, ensuring that investorrights and interests are effectivelyprotected. In 2024, we received andaddressed investors’ feedback on theBoard of Directors, long-term incentivemechanisms, and other aspects of theCompany’s sustainable development.
The Company values shareholder opinions and safeguards their interests. In the process of formulating shareholder returnplans, the Company takes into account the opinions of shareholders, independent directors, and supervisors, with particularattention to feedback from small and medium-sized shareholders. When formulating prot distribution policies, the Companyis committed to meeting long-term development needs while balancing the interests of all shareholders. It prioritizes cashdividends to ensure stable and continuous benefit distribution, while aligning company development with shareholderreturns. In 2024, the Company repurchased 17,292,627 shares for cancellation, amounting to RMB 139 million. Since its publiclisting in 2017, the Company has consistently distributed 7 consecutive cash dividends, totaling RMB 726 million.
Investor Rights and Interests
Clearly define the qualifications for independent directors and the procedures for their appointment andremovalClearly define the responsibilities and duties of independent directors, and invite independent directors toserve as the chairman or members of various specialized committees of the BoardClearly dene the procedures for independent directors to access company information and the managementregulations regarding their remunerationEstablish a sound mechanism to ensure that independent directors have the necessary working conditionsand personnel support to carry out their duties
Size and operational statusExpertise and experience of the Professional CommitteeGovernance structure and operational effectiveness
Duties of Independent Directors
Board of Directors Effectiveness Review
Duties and rightsBusiness operations and nanceAttendance rate
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Compliance Ensuring Steady and SustainableGrowthLongShine Group places great emphasis on risk management and business ethics, and has established a robust riskprevention and control mechanism. We systematically and proactively identify, assess, and manage risks to ensure theCompany’s stable operations. In terms of business ethics, we integrate ethical standards into both internal management andexternal business partnerships, fostering compliant and sustainable business growth.
The Company follows the COSO
Committee’s Enterprise Risk Management Framework to develop internal managementmechanisms, including theBasic Norms for Corporate Internal Control, theSales and Receivables Management,Procurementand Payment Management, and other relevant rules and regulations, These frameworks enhance the entire risk managementprocess, from risk identication, assessment, and response to issue resolution, review, and ongoing monitoring, forming aclosed-loop risk management system. We have established a comprehensive risk governance structure that spans the entireCompany, embedding risk management into all aspects of our operations to support the stable operations of all businesses.
In 2024, LongShine Group developed and launched an integrated digital operations platform. This platform focuses riskmanagement across departments and business units, and provides a preliminary risk list. By doing so, we have strengthenedbusiness continuity and ensured the Company’s stable growth.
Risk Management
COSO: Committee of Sponsoring Organizations of the Treadway Commission, it serves as a guiding theoretical framework, providing companies withcritical information on signicant risks they may encounter and how to manage them effectively.
Three Lines of Defense of Risk Management
Emerging Risks and Mitigation Measures
Internal Audit
Emerging Risks
Each year, the Company formulates an internal audit plan based on international standards, local regulatory requirements,risk assessment results, and management decisions. In 2024, we developed an annual audit plan focused on conductingmultiple risk audits across key business areas. These audits evaluate operational risks from various managementperspectives. Meanwhile, for identied risks, we implemented targeted response solutions to ensure the effectiveness of ourinternal risk management system.
Anticipating potential risks is a critical component of effective risk management. By analyzing publicly available sourcessuch as the annualGlobal Risks Reportissued by the World Economic Forum and industry publications, we identify andassess emerging risks that could impact the Company over the next three to ve years. We develop mitigation strategies tominimize the potential impact on the Company, our customers, business partners, and employees.
The Board of Directorsauthorizes the ManagementCommittee to lead andmake decisions on theCompany’s risk managementefforts. It also conductsregular supervision of riskmanagement implementationand reviews the effectivenessof the internal risk controlsystem.
The Compliance andSupervision Departmentis responsible for thedaily execution of riskmanagement, includingcoordinating various riskmanagement activities andreporting to the Group’sManagement Committee.
Each risk managementdepartment is responsiblefor executing specicrisk management tasks,including identifying riskcategories, conducting riskassessments and inspections,implementing risk controls,and regularly monitoring andevaluating risk managementeffectiveness.
Emerging RiskImpactMitigation Measures
●The integration of AI into ourproducts offers numerous benetsto customers. However, if AI-related risks are not effectivelymanaged during developmentand deployment, this couldlead to legal liability risks,increased regulatory scrutiny,sales challenges for productsand services, and reputationaldamage.
●Established the LongShine Research Institute topromptly assess and address AI-related risks.
●While managing other risks, strengthen internalprocesses for AI development, deployment,and usage to enhance safety, reliability, andcompliance.
●Continuously analyze new regulatory requirementsand legal frameworks to ensure compliance.
●Update the Company’s contracts and developcomprehensive product documentation in line withaudit requirements to meet customer needs andexpectations.
●Failure to successfully integratecutting-edge technologies into ourproducts or inevitable data riskcould lead to customer attritionand loss of market share.
●Increased R&D investment to ensure the effectiveintegration of frontier technologies into ourproducts and avoid data risk, safeguardingcustomer rights and interests, as well as demands.
ArticialIntelligence(AI) Risk
FrontierTechnologyIntegration
and Data
Risk
Risk Management Promotion
We regularly provide risk management training to relevant personnel, in order to strengthen all employees’ awareness,enhance response efciency in risk management practices, and further prevent and mitigate potential risks at the source.
In 2024, the Company enhanced its risk management system by inviting consulting experts from system providersto conduct training sessions on risk control framework development, system implementation, risk lists, riskclassication, and mitigation measures. This hybrid online-ofine training has deepened employees’ understandingof the risk management system and its applications. A total of 120 employees participated in the training.
Employee Training on the Risk Management System
5758
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Responsible Business Practice,Building a Strong Foundation
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Internal Audit on Business EthicsEach year, LongShine Group conducts internal reviews to assess the effectiveness and compliance of its internal controlsystem, providing a critical reference for bribery and corruption risk evaluations. In 2024, the Company conducted internalaudits on Xindiantu connectivity, energy storage, and vehicle ecosystem businesses. The audit focused on marketingactivities and pricing decision-making mechanisms in the connectivity business, and procurement and quality control ofenergy storage equipment and construction projects. The audit covered 38 connectivity suppliers, 18 energy storage stations,and 13 construction sites, and identied 7 key issues related to connectivity and energy storage. The Company is takingproactive actions to address these issues.
LongShine Group’s Anti-Corruption Management Framework
LongShine Group strictly complies with theAnti-Unfair Competition Law of the People's Republic of China, theAnti-MonopolyLaw of the People’s Republic of China, theAnti-Money Laundering Law of the People’s Republic of China, along with otherrelevant business ethics and anti-corruption regulations. We have established internal policies such as theAnti-CommercialBribery System of LongShine Technology Group Co., Ltd.and theIntegrity and Compliance Management Regulationsof LongShine Technology Group Co., Ltd., which apply to all employees and business partners. These policies explicitlyprohibit bribery, illegal kickbacks, and the exchange of non-compliant commercial gifts. To reinforce business ethics acrossoperations, we require key personnel to sign theIntegrity Commitment, which is also incorporated into new employee laborcontracts. The Company has a zero-tolerance policy on violations of business ethics, and will carry out disciplinary actionsfor misconduct. During the reporting period, LongShine Group recorded zero lawsuits related to conicts of interest, moneylaundering, insider trading, or corruption.We have implemented a three-tier anti-corruption governance structure to clarify responsibilities at all levels, integratebusiness ethics and anti-corruption oversight into employee performance evaluations, and link ethical compliance toremuneration. This approach strengthens monitoring and accountability for both employees and business partners.
Business Ethics
Compliance and Supervision Department
Governance Committee
Joint Working Groups
●Supervise andimprove theCompany’s policies,processes, anddecision-makingmechanisms
●Conduct projectspot checks
●Carry out internalspecial audits
Internal Audit andInternal Control
●Identify internal risks
●Perform tasksrelated tocompliance
●Enhance anti-corruptioncompliance systemsand procedures
Compliance
●Receive reports
●Conductinvestigations andcollect evidence
●Handle corruption-related cases
●Launch educationand awarenessprograms
Supervision
●Manage internal controland compliance in theworking groups
●Assist in anti-corruptioninvestigations
●Support education andawareness programs
Internal Control and Compliance
Ofcer/Specialist
Whistleblower ProtectionThe Company has established a structured fraud complaint handling process and accepts both internal and externalsupervision by receiving reports from sources like reporting hotlines on the Company’s website, reporting email, and onlinereporting platforms. Upon receiving a report, the Compliance and Supervision Department assigns dedicated personnel toinvestigate, and compile a nal report for the Group Management Committee. We encourage real-name reporting while alsoaccepting anonymous reports. If a report is deemed valuable after evaluation, we initiate an investigation and offer rewardsto real-name whistleblowers. In 2024, the Company investigated 16 integrity and compliance cases, identied 8 violations,and dismissed 8 individuals for breaching integrity regulations.We have established theIntegrity and Compliance Management Regulations, which sets a clear whistleblower protectionmechanisms and conict-of-interest management mechanisms. All employees are required to maintain strict condentialityregarding whistleblowers and the information they provide. If any retaliation against whistleblowers is confirmed duringan investigation, the responsible individuals will be dealt with severely. Additionally, we conduct regular conict-of-interestdisclosures to prevent potential misalignment between employees’ personal interests and the Company’s interests. In 2024,the annual disclosure rate for key positions was 100%, with 1,617 key employees completing their declarations. Among them,63 employees proactively disclosed 89 cases related to external investments, appointments, and other relevant activities.
LongShine Group Integrity and Compliance Reporting Channels
Address: Building No. 1, 118 Jinghui East Road,Xinwu District, Wuxi City, Jiangsu Province
Reporting Hotline: 0510-66676900
Reporting E-mail: compliance@longshine.comReporting via DingTalk: Mobile DingTalk APP-LongShine OMS-Integrity Reporting
Developing an Integrity Culture
We promote an integrity culture within the Company,strengthening the awareness among employees andsuppliers while fostering a transparent and principledcorporate culture. We provide extensive business ethicstraining and promotion programs for the Board ofDirectors, management at all levels, and all employees.Additionally, we have joined the Trust and IntegrityEnterprise Alliance and took an active part in an array oftraining and exchange activities organized by the alliance.Topics of the activities include fraud audit investigationsand integrity culture development.
On October 21, 2024, LongShine Group held itsMid-Year Compliance and Supervision Meeting,where the management provided guidance onthe development of compliance and supervisionwork. The meeting focused on the latest anti-corruption developments, judicial case studies,and interactive discussions among compliancepersonnel. This initiative enhanced employees’awareness of integrity and compliance whilefurther advancing the Company’s compliance andsupervision efforts.
2024 Mid-Year Work Conference Training
2024 Mid-Year Compliance andSupervision Meeting
Anti-Unfair Competition
LongShine Group strictly adheres to laws and regulationson anti-unfair competition, explicitly prohibiting employeesfrom using improper means to gain business opportunitiesor benefits. We continuously strengthen employees’awareness of compliance and integrity, ensuring honesty,integrity, and self-discipline in conducting businesses.During operations, we assess investment, acquisition,and other relevant activities to determine potentialantitrust implications, to safeguard the legitimate rightsand interests of both the Company and its partners. In2024, the Company did not experience any lawsuits oradministrative penalties related to unfair competition.5960
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Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
Safeguarding Information and Data SecurityLongShine Group strictly complies with standards for cybersecurity, information security, and privacy protection. We haveestablished and continuously improved a system for cybersecurity, information security, and privacy protection, and havecontinued to innovate security protection technologies, reinforcing the Company’s cybersecurity and information securitydefenses. We continuously enhance regular security management practices, reinforce security awareness among allemployees, and foster a secure and orderly business operation environment.
LongShine Group has established a three-tiered cybersecurity and information security management structure. The BoardCommittee for Cybersecurity, Information Security and Privacy Protection Management serves as the ultimate decision-making body, providing decision-making, guidance, and supervision on issues related to cybersecurity and informationsecurity, data security, and personal information protection. Under this committee, the Security and Privacy Joint TaskForce, comprising the Safety and Quality Management Department, Human Resources Department, Process and SystemDepartment, and Administrative Management Department, leads the development of the Company’s overall securityand privacy management system, to ensure data and privacy protection, product and service security, cybersecurity andendpoint security, and infrastructure security.
Governance Structure
LongShine Group’s Information Security and Privacy Protection Management Structure
The Company strictly abides by theCybersecurity Law of the People’s Republic of China, theData Security Law ofthe People’s Republic of China, and other relevant laws and regulations. We have established a comprehensive set ofinternal management systems, including theCybersecurity and Information Security Management Measures, theSecurityManagement Measures for Data Use, theData Security Management System, and thePersonal Information ProtectionManagement System, ensuring standardized cybersecurity management processes. Thus, we have ensured data security,privacy protection, product and service security, cybersecurity and endpoint security, and infrastructure security. In addition,we have integrated cybersecurity and information security into employee performance evaluations. Each year, the Companyconducts an information security assessment covering all products, services and employees across the Company and itssubsidiaries, with evaluation metrics including the security development lifecycle of products, safe operations, work safety,on-site safety services, condentiality management, and major security incidents.The Company continues to strengthen its data security management foundation by implementing advanced defensetechnologies, conducting rigorous information security audits, and maintaining conducting information security certications.In this way, we have effectively carried out cybersecurity and data security management practices.
Information Security
Information Security Management Practices
Cybersecurity, Information Security and Privacy Protection Management Committee
Safety and Quality
ManagementDepartment
Human Resources
Department
System and
ProcessDepartment
Administrative
ManagementDepartment
Product and Security Services
Security Incident Emergency Response
Specialized Information Security Audits
Supplier Information Security Management
Security and Privacy Joint Task Force
●Based on business security priorities, we conduct at least one external vulnerability analysis andpenetration test annually to simulate hacker attacks and continuously monitor product security risks, suchas third-party supply chain security scanning.
●We conduct security assessments for all products before delivery and launch in accordance with theClassied Protection of Cybersecurity 2.0. In 2024, we completed baseline security testing and pre-launchsecurity assessments for 1,026 projects.
●Ongoing monitoring of cybersecurity vulnerabilities is conducted, with immediate remediation measurestaken upon detecting security defects or weaknesses to ensure timely resolution of medium-to-high-riskvulnerabilities. During the reporting period, security testing covered over 70 products across the Companyand its subsidiaries.
●We have releasedNetwork Security Incident Emergency Response Procedure V1.0, establishing a multi-channel mechanism for reporting cybersecurity risks, including customer alerts, employee feedback, systemmonitoring alarms, and monitoring of third-party security forums.
●We have formed the Product Security Incident Response Team (PSIRT) to identify and assess potentialcybersecurity risks and carry out targeted remediation efforts.
●In the event of a security incident, the first person to identify the issue must immediately notify thesecurity team at the department via email. The security team will analyze the incident, escalate it to thesecurity lead, and initiate an emergency response. Major incidents may be reported directly to higher-levelmanagement or the Company’s Executive Management Committee/PSIRT.
●We conduct internal information security audits to identify security vulnerabilities and developed targetedremediation plans. In 2024, audits were conducted across 13 departments, covering 471 employees andreviewing 10,362 security items.
●We successfully passed the ISO 27001 Information Security Management System annual audit, achieving100% certification coverage. Additionally, the Company has attained the ISO 20000-1:2018 IT ServiceManagement System certication, covering 91% of its operations, and 2 subsidiaries obtained the ISO 29151Personally Identiable Information Protection certication.
●Developed theOutsourcing Security Management Systemand theThird-Party Supplier TechnicalOutsourcing Security Guidelinesto enhance supplier information security management, ensuring securityand compliance within the supply chain.6162
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Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,
Beneting Society
The Company has improved its privacy protection strategies and managementmeasures to ensure that privacy and data are protected in our daily operations.We strictly comply with thePersonal Information Protection Law of the People’sRepublic of China,theInformation Security Technology and Personal InformationSecurity Specicationsand other laws and regulations in our operational locations.To strengthen privacy protection management, the Company has developedinternal policies including theSensitive Information Desensitization Standards,the
Standards for Source Code Security Management, and theAssessment Systemfor Personal Information Protection Impact. Privacy policies are incorporated intothe Company’s risk management. We conduct regular internal and external auditsto assess the implementation of privacy policies across all operational locations toensure their effectiveness. During the reporting period, both LongShine Group andits subsidiary Bangdao obtained the ISO 27701 Privacy Information ManagementSystem certication.The Human Resources Management Department is responsible for privacy and security management, ensuring thatemployees’ privacy rights are legally protected and that their personal information is processed lawfully and appropriately.At the same time, in cases where employees violate privacy protection policies, we implement corrective measures anddisciplinary actions to enhance awareness of privacy protection.
Privacy Protection
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Privacy Information ManagementSystem Certication
Privacy Protection Management Measures
Key Performance
Employee Privacy Protection RequirementsCustomer Privacy Protection
●We inform users about thecollection, use, retention, andprotection of personal informationthrough documents such as ourprivacy policies and product/function descriptions. We alsoinform users of their relevantrights and how to exercise them.
●We do not use, store, share, ordisclose our customers’ personalinformation in cross-border businessoperations, nor do we transfer users’personal information overseas.
●The retention period of customerinformation complies with nationallaws, regulations, and industryregulatory requirements, ensuringthe minimization of data storageduration. Once the retention periodexpires, customer information iseither deleted or anonymized.
●Firewalls are deployed to monitor andcontrol data ow entering and leavingthe network, preventing unauthorizedaccess and data breaches.
●We have implemented locallydeployed tools for detecting sourcecode leaks and introduced an open-source tool called code6.
●Procure the Lingfengyun NetdiskRetrieval Tool to conduct dailymonitoring of source code anddocument leaks.
●We have establisheddesensitization standardsand guidelines for sensitiveinformation, ensuringencryption and desensitizationof sensitive personal data andcritical information. In 2024,the Company received zerorequests from the governmentor law enforcement agenciesfor customer data usage,accounting for 0% of all suchrequests.
DataCollection
DataStorage and
Deletion
DataTransmission
Data Usage
IndicatorUnit2024 data
Number of customer privacy complaintsSet0 (Not occurred)Number of information security and privacy protection violationsSet0 (Not occurred)
Financial impact of data security incidentsRMB 10,0000Number of customer data usage requestsTimes0 (Not occurred)Proportion of requests disclosed%0
●Procure transparent encryption terminalcontrol software, achieving 100%installation and usage coverage amongemployees.
●Establish access control permissionsbased on employees’ roles and needs,strengthening internal control systemsand operational procedures.
●Procure a Zero Trust VPN to supportremote work for employees.
●Require personnel in key positions tosign theData Security ResponsibilityStatement.
●Implement a zero-tolerance policy forsevere security incidents, standardizingdisciplinary actions for violations.
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Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,
Beneting Society
To enhance employees’ awareness and knowledge of information security and privacy protection, the Company regularlyorganizes promotion and training programs for all employees, enhancing their awareness of cybersecurity and informationsecurity.
Information Security Protection Training
LongShine Group’s 2024 Information Security and Privacy Protection Training
●Signing of the Security Commitment, distribution of NewEmployee Handbook and Fifteen Prohibitions for Security,and onboarding security training and assessmentsNew Employee
OnboardingTraining andAssessments
●A series of activities including promotion of the CybersecurityKnowledge Handbook, security knowledge competition,specialized security training, whistleblower protection activity,phishing email mock exercises, specialized exchanges ontechnical reviews of security risks, to enhance employees’security awareness and behavioral habits
Cybersecurity
AwarenessWeek andSecurity Month
Activities
In 2024, LongShine Group organizedCybersecurity Awareness Week andSecurity Month Activities to enhanceemployees’ security awareness andhabits through engaging activities.The Company also disseminatedsecurity insights and best practicesvia security newsletters, cybersecuritybulletins, security preparednessmanuals, awareness animations,security posters, and the LongShineKnowledge Library, creating a strongsecurity culture.
LongShine Group Actively Promotes Cybersecurity Culture
LongShine Group Security MonthSpecializedSecurity Training
●Specialized Training on Data Securityand User Privacy Protection
●Specialized Training on CybersecurityAwareness and Compliance RelevantSystems
●Specialized Training on SecurityOperations and Maintenance
●Specialized Training on NewEmployee Security
●Specialized Training in OperationalCenters
●Specialized Training on SecurityDevelopment
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Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
造福员工，
共创未来
This chapter addresses ve SDGs.
LongShine Group firmly believes that “successdepends on employees” and regards employeesas its core of development. We are committed toupholding fair employment principles, providingequal opportunities for career growth, and fosteringa diverse and inclusive work environment. Byprioritizing employee health care, we strive toenhance mutual value creation between theCompany and its employees, growing togethertoward a shared future.
Warm Workplace: Building aDream Home TogetherCareer Growth: Enabling CareerDevelopmentHealth Guarantee: SafeguardingEmployees’ Physical and MentalHealth
EmpoweringEmployees,Building aShared Future
Warm Workplace: Building a Dream Home Together
Employee’s Rights and InterestsLongShine Group abides by theLabor Law of the People’s Republic of Chinaand other relevant laws and regulations,establishing recruitment policies that uphold equal employment principles. We strictly prohibit any form of discriminationbased on gender, age, race, religion, or other differences in recruitment and promotion processes. In addition, the use of childlabor is rmly forbidden. We are committed to fostering a fair and equitable recruitment environment.The Company has developed a 2025 Campus Recruitment Plan, focusing on fresh graduates from top universities includingthe “985”, “211”, and “Double First-Class” universities, implementing a tiered and specialized talent recruitment approach.In terms of promotion strategy, we have built an integrated campus recruitment portal that combines internal and externalresources while leveraging online platforms to consolidate resume databases and establish a private talent pool. Additionally,we have enhanced our referral mechanism, offering incentives to encourage employees to recommend suitable candidates.In 2024, the campus recruitment plan was successfully executed, attracting and selecting a large number of outstandingtalents, and injecting fresh energy into the Company’s growth.
LongShine Group’s Employee Composition in 2024
3,881
Male employeesFemale employees
4,080
The Company emphasizes equality as the principle and inclusion as the culture, striving to attract diverse talent, foster teamcohesion, and build a stable and harmonious work environment.
Renumeration and BenetsLongShine Group ensures comprehensive social security coverage for its employees, covering ve types of social insuranceand the housing provident fund, along with supplementary medical and commercial insurance. On this basis, we furtherincrease the medical reimbursement ratio and coverage scope. Additionally, we offer employees 12 days of paid leave eachyear, as well as parental leave and caregiver leave, ensuring adequate rest for employees. By the end of the reporting period,a total 729 employees had beneted from parental leave, totaling 7,097.73 days, and 23 employees had taken caregiverleave for their parents, with a total of 133.75 days.Upholding the principles of “aligning responsibility with rewards, ability with value, risk with returns, and performance withearnings,” we have established internal management policies such as theRemuneration Management Systemand theWorking Hour Management System, creating a remuneration incentive mechanism, ensuring equal pay for equal work andfair rewards for employees’ contributions.
1,6703,881
Total number ofemployees in 2024
5,551
By Gender
By Age
By EducationalBackground
3,459
472992
2,007
Employees aged under 30Employees aged between 31 and 50Employees above 51
Employees with Junior College Degree or UnderEmployees with Bachelor’s DegreeEmployees with Master’s DegreeEmployees with Doctoral Degree or Above
Employee Care
We practice the culture of “We Are Family” and has fostered a caring and supportive work environment. Through team-building activities, employee care programs, and open communication, we strengthen team trust and cohesion, inspireemployees’ sense of belonging and drive the Company’s development.
The Company provides special occasioncash gifts to celebrate employees’significant life moments. In 2024, wedistributed 174 wedding gifts and 191childbirth gifts. These initiatives helpcreate a warm workplace atmosphere.
We have established the “LongShineLove Association” to support employeesin need. By the end of the reportingperiod, we had raised a total of RMB263,700 in donations, assisting tenemployees who met the standards. In2024, over 1,500 employees participatedin charitable donation activities, offeringmeaningful support to colleagues facinghardships.
Employee CareEmployee Assistance
4,080
6970
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Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
We emphasize work-life balance, and encourage employees to participate in sports and family-friendly activities, creating ahealthy and engaging workplace.
●In 2024, we held the “Annual Excellence AwardsCeremony”, continuing to honor outstanding contributionswith awards such as the “Pioneering Contribution Award”,“Innovation Breakthrough Award”, and “CustomerAchievement Award”. Additionally, we introduced twonew awards “Spring Breeze Award” and “Spark Award”,dedicated to recognizing exceptional volunteers andpromoting the values of public service and the positiveimpact of technology on society.
●We also host “Anniversary Celebrations”, honoringemployees who have been with the Company forthree, five, and ten years with commemorativegifts. Each gift includes a handwritten letter fromtheir supervisor, expressing sincere gratitude andrecognition. Through these heartfelt messages,employees feel truly valued, appreciated, andcared for, fostering a strong sense of belongingand happiness.
Employee Celebration
Trophies from the Annual Excellence Awards Ceremony
Anniversary Celebration Site
●
We operate multiple sports clubs nationwide, providingdiverse fitness options to ignite employees’ enthusiasmfor physical activity and promote employees’ physical andmental health.
●We partnered with external organizations to host the2024 Wuxi Taihu International Tech-Park 3V3 BasketballTournament and the 2024 “Happy IPARK” BadmintonCompetition, helping employees improve their physicaltness and sense of achievement.
●We organized a Fitness Challenge that attracted nearly400 employees. During the event, employees competed atotal of 11,386 tness check-ins. Participants in the weightloss program lost a total of 1,820.7 jin (approx. 910 kg).
Fitness Activities
●
In 2024, we welcomed over 300 employees’ familymembers to the Wuxi CPU Space for the “LongShineGroup Family Open Day, and we had a joyfuland unforgettable time. The Company plannedinteractive sessions and park activities, allowingemployees and their families to fully experienceour care, warmth, and commitment to a people-centered culture.
Family Engagement
Family Open Day
Open Communication and InclusionIn compliance with theTrade Union Law of the People’s Republic of Chinaand theRegulations of Jiangsu Province onDemocratic Management in Enterprises, we have established theLongShine Technology Group Employee RepresentativeConference Systemand other internal policies. These policies safeguard employees’ rights to association, collectiveconsultation, information access, participation, expression, and supervision. Employees are invited to freely share valuablesuggestions and reasonable requests with their direct supervisors, relevant departments, or the Company’s executives.Additionally, we conduct regular employee satisfaction surveys, with the satisfaction rate reaching 94.67% in 2024.To fully leverage the role of employee representatives in democratic management and supervision, we hold an annualemployee representative conference, with representatives selected from both mid-to-senior management and frontlineemployees. The proportion of female and ethnic minority representatives is aligned with the overall workforce structure.Diversity Protection
The Company values diversity of employees, ensuring support and care for employees from different regions andbackgrounds. Before hosting events, we routinely review the number of ethnic minority employees to ensure that culturaldietary preferences are respected such as such as by providing halal mooncakes and other culturally appropriate mealoptions. Additionally, we offer paid leave for ethnic minority employees, with 77 employees collectively applying for 348 daysof paid ethnic minority special leave in 2024.
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Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,
Beneting Society
Career Growth: Enabling Career Development
As a technology-driven Company in the energy sector, LongShine Group rmly believes that “talent is the core driving forceof innovation.” We use performance management as a key tool to develop tailored career advancement plans, building acomprehensive and multi-level employee training system. This ensures that employees have a broad platform for growth,aligning personal development with corporate success.
The Company offers a wide range of training programs, encouraging employees to actively participate in order to enhancetheir professional skills and management capabilities. In 2024, we conducted a total of 223,539 hours of training across88 categories, covering all aspects of employee growth and business development. A total of RMB 3,368,100 was spentin training, with an average spending of RMB 606.76 per employee and an average training hour of 40.27 hours peremployee. All employees, regardless of gender or job level, participated in training programs tailored to their needs, ensuringcomprehensive training coverage for all employees.
Training System
LongShine Group has established a comprehensive and structured training system, covering ve core categories: onboardingtraining, business training, professional skills training, technical training and management training. This tiered and systematicapproach ensures tailored development strategies for different levels and types of talent, supporting the Company’s businessstrategy.We actively build a resource platform for talent development programs to enhance employees’ expertise and competitivenessin the energy sector, providing strong talent support for the Company’s sustained growth.
In 2024, the Company established a diverse team of 352 internal trainers across fields such as energy digitalintelligence, the IoE, AI technology, and energy integration, enabling knowledge sharing and enhancing employees’professional skills and comprehensive capabilities in the s in energy digital intelligence and the IoE.
Hosted 916 online courses on the “LongShine M-learning” platform, covering group management, group capabilities,energy digitalization, internet TV, and the IoE, meeting the employees’ diverse learning needs.
Supported employees in obtaining certications related to technology and energy in ITSS, high-voltage electricalwork, construction electrical work, PMP, and other related credentials, meeting the professional qualificationrequirements of different positions and helping improve employees’ qualication levels.
Diversied Training Resource Platform
Faculty Development and Management: Building a Professional Internal Trainer team
Curriculum Development and Management: Creating a Systematic and Structured Learning System
Employee Certication and Qualication Management: Strengthening Professional Expertise
we conducted a total of223,539
hours of training
Total training spendingRMB
3,368,100
Training Categories
Average training spendingRMB
606.76
per employee
Average training hours
40.27
hours per employee
7374
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
Management Development TrainingNew Employee Growth Training
Professional Technical TrainingBusiness Enhancement Training
The “Future Team” Executive Training ProgramNew Star Program for Fresh Graduates
Star Sharing Sessions
Product Promotion/Launch Events
Project Management—PMO Engine Action Series
“Digital-Driven Industrial Innovation” Learning Session
New Force Program for Newly Recruited Employees from the Society
The goal of this program is to cultivate a group ofexecutives who can lead teams to create value,drive business innovation and growth, and guidethe Company through economic cycles towardsustainable development, over a period of three tove years. The program has organized six specializedlearning sessions, covering topics such asLongShineEntrepreneurship History,Macroeconomics, andStrategy and Strategic Management. A total of over300 hours of training has been conducted, benetingmore than 120 participants. The program ensuresthat trainees grow simultaneously in both theoreticallearning and practical experience.
In 2024, the Company upgraded its New Star Program, providing six months of systematic training to lay a
solid professional foundation for 156 fresh graduates. The program adopts a strict training model of “mandatory
exams for every lesson”, combined with one-on-one mentoring and personalized IDP (Individual Development
Plan) tracking. This ensures that each participant can grow rapidly through both theoretical learning and
practical experience.
The Star Sharing sessions, as the agship program for internal professional knowledge and skill exchange, held
ten high-quality live training sessions covering 33 departments, attracting over 3,100 participants. The program
successfully identied 15 professional internal trainers, with an average satisfaction score of 4.8 out of 5.
The “Product Promotion/Launch Events” serves as the core platform for the online promotion of new products.
Through four live streaming events, it covered 29 departments and had over 3,372 views. The program
successfully identied seven technical experts as internal trainers, with an average satisfaction score of 4.75
out of 5.
The program is divided into two main modules: “PMOProject Management System Construction” and “PMOProfessional Skill Enhancement”. It has achievedsignicant results in terms of training scale, participantquality, and project delivery outcomes. The “PMOProject Management System Construction” hostedeight sessions, training 1,939 participants. The “PMOProfessional Skill Enhancement” held five sessions,training 1,332 participants. Participant satisfaction foreach sub-projects generally exceeded 90 points, withseveral sub-projects achieving a satisfaction rate ashigh as 99 points.
In August 2024, the Elite Class participants tookpart in a learning session themed “Digital-DrivenIndustrial Innovation”, further honing their innovationcapabilities through hands-on project involvement.Through systematic training and practical experience,the company has cultivated a future leadership teamequipped with strategic vision, innovative thinking, andleadership skills, driving steady growth in innovationand business development.
The New Force program provides comprehensive and in-depth training for 919 new hires from various positions
through 15 carefully designed online courses. The program not only covers professional knowledge and skills but
also focuses on developing the newcomers’ teamwork, innovative thinking, and problem-solving abilities.
Macroeconomics Course in the Future Team Program
“Flying Camp” New Star Program“Digital-Driven Industrial Innovation” Learning Session
“PMO Engine Action” Training Site
7576
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,
Beneting Society
Employee Promotion
Health and Safety
Emergency Drills
LongShine Group has developed anEmployee Performance Management Systemthat uses the OKR performance evaluationand incentive mechanism to provide employees with clear career development paths and fair promotion opportunities. Weset multi-dimensional assessment criteria such as values, performance, qualities, and leadership, with performance levelscategorized as “Excellent”, “Good”, “Satisfactory”, “Needs Improvement”, and “Underperforming”. Combining semi-annualand annual assessment cycles, the system enhances employees’ sense of responsibility and work capabilities, effectivelyimproving performance and optimizing team competitiveness.
The Company strictly complies with theWork Safety Law of the People’s Republic of Chinaand theFire Control Law of thePeople's Republic of China, as well as other laws and regulations. We have developed internal policies such as theOfceManagement Regulationsand theEmergency Response Plans for the Ofceto ensure the safety of our employees.
LongShine Group’s CPU ofce area is equipped with advanced re alarm systems, automatic re suppression systems, anda 24-hour staffed central control/ re control room to promptly detect potential risks. Additionally, we regularly conduct resafety checks on ofce premises to address any potential re safety hazards. In 2024, we carried out 12 safety inspectionsand four rst aid and re emergency drills, signicantly enhancing employees’ emergency response capabilities, and self-rescue and mutual rescue skills.
Application of Performance Results
Performance Bonuses
Position Adjustment
Remuneration Adjustment
Employee Training
Tied to performance salaries, employees assessed as “Needs Improvement” mayhave their performance salary canceled, with year-end bonuses prioritized for“Excellent” and “Good” employees.
Employees assessed as “Excellent” or “Good” are given priority for promotion, whilethose assessed as “Needs Improvement” may be trained or have their positionsadjusted. If performance does not improve, their contracts may be terminated.
Employees assessed as “Excellent” or “Good” are given priority for salary increases,while those with consecutive “Needs Improvement” assessments will not be eligiblefor salary adjustments and may face salary reductions depending on the situation.
Employees rated as “Excellent” or “Good” are given priority for training opportunities,while those assessed as “Needs Improvement” will undergo targeted training toimprove their performance.
Health Guarantee: Safeguarding Employees’Physical and Mental HealthLongShine Group has always placed great importance on the physical and mental health of its employees, strictly adheringto national occupational health and safety regulations and establishing comprehensive emergency response mechanisms toprotect employees’ occupational health and safety. In addition, the Company actively organizes various tness activities andpsychological courses to comprehensively care for employees’ well-being, helping them to better engage in work and life.
●Organized annual free health check-ups, with diverse health check-up packages tailored toemployees’ specific needs in the internet industry, allowing them to understand their healthstatus promptly.
●Set up convenient rst aid kits in ofce areas to ensure employees can receive medical supportquickly when it is needed.
●Formed the Sunshine Chat Room composed of a volunteer team with psychological counselingtraining or certication, to offer psychological counseling and services to alleviate work stressand enhance employees’ sense of happiness in life and work. By the end of 2024, the team hadprovided personalized counseling to 16 employees, covering topics such as emotional issues,family dynamics, anxiety, and personal growth.
●Conducted health promotion and education, releasing warm protective measures during peak uand infectious disease seasons to remind employees to pay attention to personal hygiene andprotective actions.
●
Regularly invite medical industry experts to give lectures on occupational disease prevention andhealth maintenance, helping employees enhance their health awareness and master scienticwellness methods
PhysicalHealth
MentalHealth
HealthEducation
7778
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
彰显担当，
惠及社会
This chapter addresses four SDGs.
“Pursuing goodness through business, andfostering business through goodness” LongShineGroup always integrates business developmentwith social responsibility. While leveragingtechnology to support customers in their digitaland intelligent transformation and providingthem solutions, the Company actively engagesin public welfare efforts, giving back to societythrough concrete actions.Public Welfare Strategic LayoutLife CareRural RevitalizationSupport for Vulnerable Groups
DemonstratingResponsibility,BenetingSociety
Public Welfare Strategic Layout
LongShine Group has established a comprehensive public welfarestrategy characterized by “one vision, two mechanisms, and three focusareas”. Guided by the belief of “turning kind intentions into wise actions”,the Company adopts a dual mechanism involving both the Company-ledinitiatives and foundation-led initiatives. It focuses on three key areas:
life care, rural revitalization, and support for vulnerable groups. Throughthese efforts, LongShine Group continues to expand its presence inpublic welfare and has forged a public welfare path with distinctivecharacteristics of LongShine Group.
In 2024, the Company investeda total ofRMB
3.5
million in publicwelfare effortsbeneting
18,894
people withnearly3,000
hours ofvoluntary activities
Public Welfare Strategic Layout
Company-led initiatives
To advance our public welfare services, LongShine Group has established two mechanisms featuring company-led initiativesand foundation-led initiatives. With support from volunteer associations across its branches, LongShine Group activelydemonstrates its corporate social responsibility by launching company-led initiatives and engaging in public welfare activitiesacross various sectors. In addition, the Company leverages the role of foundations, with LongShine Public Welfare Foundationand the Beijing Daisy Flower Charity act as the major channel delivering LongShine Group’s efforts into public welfareservices.
Life care, rural revitalization, and support for
vulnerable groupsCompany-led initiatives and
foundation-led initiatives
One visionTwo mechanisms
Three focuses
Turning kindintentions into
wise actions
Two Mechanisms
Following the steps of “99 Giving Day”, we established LongShine Group VolunteerAssociation in September, 2024. LongShine Group is committed to a variety of publicwelfare initiatives, including life care, community development, and rural revitalization.A total of 150 participants took part in the activities, contributing a combined 447hours of volunteer services. We value the quality of our volunteer services and activelyorganize volunteer training programs with an aim to drive social progress.In May 2024, the LongShine Group Volunteer Platform was ofcially launched. Sincethen, LongShine Group’s employees and caring people from all sectors of society haveactively registered on the platform and participated in various volunteer activities.In 2024, a total of 65 activities were organized, contributing a combined total of 764volunteer hours.
LongShine
GroupVolunteerAssociationLongShineGroupVolunteerPlatform
Foundation-led initiatives
Beijing Daisy Flower Charity aims to provide assistance to poorcommunities in remote areas so as to achieve an overall development ofthe public welfare services. The Charity focuses on left-behind children,addressing key issues such as the lack of parental companionship,limited access to education, psychological imbalance, and insufficientsafety awareness. By tackling these challenges, we aim to broaden theirhorizons and support their healthy growth.Beijing DaisyFlower Charity
Guided by the mission to “empower a greener, low-carbon lifestylethrough technology, care for life and health, and support ruralrevitalization to make the digital world a better place,” the LongShinePublic Welfare Foundation focuses on three key areas: life care,community development, and rural revitalization. Through efforts inthese areas, we are steadily advancing toward our vision of “usingtechnology to illuminate a greener and better life”
LongShinePublic Welfare
Foundation
On December 31
st
, 2024, the First Annual Conference of LongShineVolunteer Association was held at Donglin Academy in Wuxi. Theconference, theming “You’ve Brought Warmth”, aimed to highlightthe power of volunteers and the positive impact of public welfare.The conference not only reviewed the achievements of the pastyear, but also set forth a vision for the future. LongShine Group willcontinue to act on its original aspiration and work with volunteersto drive social progress and harmony with its good heart and realaction, and bring more warmth and hope to society.
The First Annual Conference ofLongShine Volunteer Association
The First Annual Conference of LongShine Volunteer Association
On July 26, 2024, LongShine Group launched its rst public welfareday under the theme of “Technology for Good, Let’s Do GoodTogether”. The event featured a series of activities, including a publicwelfare exhibition, sharing sessions, a wish wall, and an art showall highlighting the Company and its foundation’s achievements inareas such as life care, education, health, and community services.As part of the public welfare day, the Fourth Daisy Summer Campwas held, bringing together a team of 62 participants for aneducational and cultural exchange trip to Wuxi and Shanghai. Theteam included 50 girls and ten teachers from five primary andsecondary schools in Xinjiang, along with a team leader from theXinjiang Health Commission and a medical staff member. Through awide range of activities, the children got the opportunity to broadentheir views by visit cultural landmarks, explore museums, andexperience local culture. Looking ahead, we will continue to exploresustainable practices in “technology for good” and inspire morevolunteers to join us in public welfare services.
The First LongShine Public Welfare Day
The First LongShine Public Welfare Day
8182
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
Life Care
The Company has built a comprehensive life care system and launched a series of activities on palliative care, all in an effortto create a warmer and more compassionate society.
To further advance hospice care in China and bring warmth topatients in the terminal stages of illness and their families, theLongShine Public Welfare Foundation launched the “Rainbow ofDreams · Light of Wish” project. In the rst phase of the project,the Foundation carried out a series of humanistic care activities indifferent wards including oncology wards and hospice care rooms.These activities include letter writing, family photos, birthdaycelebrations, meeting friends, enjoying food, watching movies, andproviding companionship. In March 2024, the second phase of theproject was launched. Building upon the rst phase’s activities, itintroduced “Wishes-Come-True” service program. Together, thetwo phases have beneted over 400 individuals.The LongShine Public Welfare Foundation is dedicated tofullling the wishes of patients in hospice care rooms, while alsoencouraging more people to care for and pay attention to theelderly in the terminal stages of life. Through these efforts, we aimto promote the continued development of hospice care in China.
Rainbow of Dreams · Light of Wish Project
On October 12, 2024, the 2024 World Hospice and Palliative Care Day hosted by Chinese Association for Life Careand organized by the LongShine Public Welfare Foundation, was held at the LongShine Technology Industrial Park.Nearly 180 attendees participated in the event, including representatives from relevant departments of the NationalHealth Commission, the Jiangsu Commission of Health, the Wuxi Municipal Government, Wuxi National High-techDistrict, the Wuxi Municipal Health Commission, Chinese Association for Life Care, the LongShine Public WelfareFoundation, as well as experts from the healthcare eld and professionals from hospice care institutions. At theevent, theChinese Association for Life Care’s Framework for Advancing the Development of Hospice Care Systemsand 5-Year Action Planand the “Hospice Care · Spark Program” were released, which was covered by multiplemeida outlets. This event not only summaried our past efforts but also marked a new starting point for future workin life care. It inspired us to continue advancing on the path of caring for life and contributing to the development ofhospice care in China.
World Hospice and Palliative Care Day
Events for the World Hospice and Palliative Care Day
In April, 2024, LongShine Public Welfare Foundation officiallylaunched its “Rainbow of Dreams · Love and Care” Project. Itprovided special financial support to the first 150 deceasedindividuals who received hospice care in 25 designated pilotmedical institutions. This project also aimed to support theimplementation of the third batch of national hospice care pilotprograms. In addition, to support the development of a stronghospice care talent team in Wuxi, the Foundation compiled andedited a collection of case studies from pilot institutions. Thesecases l served as practical models for learning and promotion andcontributed to the high-quality development of hospice care.
Rainbow of Dreams · Love and Care Project
In response to the Party’s 20
th
National Congress call to “prioritizemental health and psychological well-being,” the LongShine PublicWelfare Foundation launched a public education program titled“Lighting the Mind ·Caring for Life” on the China’s Internet TVplatforms in April 2024. By releasing expert-led video courses ona regular basis, it offered practical guidance on psychologicaladjustment, emotional management, and hospice care for theelderly and their families. As of December 2024, the series hadgarnered nearly 9,000 views, continuously promoting publicawareness of life care, mental health, and psychological well-beingamong the elderly in the community.
“Lighting the Mind · Caring for Life” Public Welfare Program
Public welfare is an ongoing journey. LongShine Group willcontinue to explore and expand its efforts, focusing onthree key areas: life care, rural revitalization, and supportfor vulnerable groups. Through tangible actions, we willdemonstrate our corporate social responsibility and bringmore warmth and positive energy to society.
Three Focuses
life care,rural revitalization,and support forvulnerable groups
8384
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,
Beneting Society
Rural RevitalizationLongShine Group actively responds to the call for rural revitalization, carrys out charitable donation activities and elderly-friendly renovation projects, effectively promoted the development of rural areas. In 2024, the Company invested RMB1,225,232.8 in this effort, beneting 2,922 people.
On April 16, 2024, the Beijing Daisy Flower Charity took part in the “Singing theEast Is RedAgain” activity, donating4,000 books worth RMB 80,000 to Dazhuangke Township, an area with revolutionary tradition, and conductingresearch on topics related to rural revitalization. On October 7, 2024, volunteers visited three primary schools in AzakTown, Artush City, Kizilsu Kyrgyz Autonomous Prefecture, Xinjiang, and held discussions with teachers and studentsas part of early planning for the “Children’s Day Little Wishes” and the “Summer Camp” activities in 2025. At the endof October 2024, the “Voices and Words of Love” donation campaign was held, encouraging volunteers to donateunused children’s books and stationery for children in poverty-stricken areas. The campaign collected more than 550children’s books and 500 sets of stationery. On December 20, 2024, 1,219 professional books valued at RMB 60,000were donated to Xinjiang College of Science and Technology.
Charitable Donation Activities
The LongShine Public Welfare Foundation launched “Safe andComfortable Living for Seniors” elderly-friendly renovation project,with an aim to improve the living standards for elderly individualsin need. With a dedicated fund of RMB 100,000, the Foundationsupported home renovations for 20 vulnerable elderly individualsreceiving subsistence allowances in Huzhu County, Haidong City.The project not only provided a safer and more comfortable livingenvironment for these seniors, but also helped foster a culture ofrespect and care for the elderly in society.
“Safe and Comfortable Living for Seniors” Public Welfare Program
To improve the quality of life for the elderly and share the benefit oftechnology, the LongShine Public Welfare Foundation launched the “Hand inHand·Heart to Heart” public welfareproject. It focuses on seniors in specialneed at eight elderly care institutions in Wuxi. In March 2024, the Companydonated 200 Yiban smart terminal devices to better meet the diverse needsof these seniors. A volunteer team was also formed to provide continuoussupport. A total of 16 training sessions from March to December to guide theelderly in using the devices, making sure that the technology can be appliedinto their daily lives. This project demonstrated the Foundation’s commitmentto social responsibility and spreading love and warmth through real action.
“Hand in Hand· Heart to Heart” Public Welfare Program
To help create a more comfortable care environment for the elderly,the LongShine Public Welfare Foundation, in collaboration with theBeijing Daisy Flower Charity, launched the “Across Miles · SupportingSeniors” project. Under the entrustment of designated donors, twodonations of RMB 450,000 were made respectively to the CuoaElderly Care Home in Dege County, Ganzi Tibetan AutonomousPrefecture, Sichuan Province, totaling RMB 900,000. The funds weredesignated to support daily operations and related project expenses,aiming to address the real-life challenges faced by seniors in Tibetanregions. Furthermore, it also combined public welfare efforts into thebroader rural revitalization strategy.
“Across Miles · Supporting Seniors” Public Welfare Program
Support for Vulnerable Groups
We always care vulnerable groups. We spread warmth through a series of charitable initiatives. Like stars illuminating thesky, our acts of love and care lighten every corner of society, converge into a powerful force that propels society forwardwith kindness.
At the end of September 2024, the Beijing Daisy Flower Charity launched thefth round of its school visit program in Xinjiang. Volunteers visited Changji No.13 Primary School, Tacheng No. 3 Primary School, and Qinghe County JuniorHigh School to conduct on-site research and outreach. Material support andeducational grants were offered to 50 needy families, helping them overcomedifculties in daily life.
School Visits in Xinjiang
To extend warmth and care to elderly individuals in special need, theLongShine Public Welfare Foundation launched the “Hand in Hand with Heart· Companion with Love” project. In the rst phase, the project hosted birthdaycelebrations and food tastings for seniors in special need, and have volunteersto talk with them. In July 2024, the project entered its second phase. Weselected exemplary cases from both the first and second phases of theproject and shared them across media platforms to raise public awarenessand inspire broader community involvement in elderly care services. Acrossboth phases, a total of 24 activities were carried out, beneting 884 people.
“Hand in Hand with Heart · Companion with Love” Public Welfare Program
We gathered “tiny actions” to fulll “little wishes.” On June 1, 2024, the Beijing Daisy Flower Charity launched thethird phase of its “Fullling a Wish for Left-behind Children”. The activity collected wishes from 502 left-behind anddisadvantaged children across ten schools in remote areas such as Xinjiang and Ganzi. Each wish was picked by avolunteer, who helped make the child’s dreams come true and gave them a joyful and memorable Children’s Day.
“Fullling a Wish for Left-behind Children” Activity
8586
Smart Energy,Leading the Future
Driven by Innovation,Advancing with Determination
Responsible Business Practice,Building a Strong Foundation
Empowering Employees,Building a Shared Future
Demonstrating Responsibility,Beneting Society
Looking Ahead
In the process of achieving the national “dual carbon” goals and pursuing high-qualitydevelopment, challenges in balancing security, economic growth and green developmenthave emerged in the country’s medium- and long-term energy development. China issteadily advancing the building of new power systems and other critical infrastructure, anddeepening power market reforms to increase the consumption ratio of renewable energy.At the same time, power and energy systems are increasingly intertwined with digitaltechnologies. Breakthroughs in AI technologies, such as Qwen and DeepSeek, are creatingsignicant opportunities for application and innovation within the power and energy sector.In this context, AI technologies and innovative business models can drive the creationhigh-tech, efcient new quality productive forces, provided that the market serves as thepremise, digital intelligence form the foundation, and a scenario-based approach acts asthe method. This achievement will advance an all-round development in the power market,significantly increase the efficiency of renewable energies, resolve the impossible trinityof security, economic growth and green development, and unleash market vitality andbusiness opportunities.LongShine Group is a leading tech company in the power sector. We focus our developmentstrategy on energy digital intelligence and the IoE. By integrating AI technologies, digital andintelligent services, scenario-based connections, and platform-based transactions, we aimto deliver more convenient, cost-effective, and eco-friendly electricity services. LongShineGroup is committed to becoming an AI-driven leading technology and energy company. Onone head, in the eld of digitalization and intelligence, the company provides core businesssoftware solutions and digitalization services to customers such as State Grid Corporationof China, China Southern Power Grid, and Power Energy Group, supporting the developmentof new power systems. In the eld of IoE, on the other hand, the Company builds elecrticityservice scenarios including utility bill payments, integrated EV charging, virtual powerplants, and microgrids to offer digital and intelligent operations and AI-powered electricitytrading services for energy consumers.Looking ahead, LongShine Group will remain steadfast in innovating and upgrading itsbusiness operations. The Company will shift from a customer-driven operational modelto an AI-driven one, and upgrade from a project-based software service provider to aplatform-based energy operator. LongShine Group will strengthen its “AI + Energy” strategy.By stepping up its research and practices in areas such as AI platform development, time-series forecasting models, and AI agents, the Company fully embraces AI technologiesand aims to connect all aspects of electricity load resources, from generation, storage, toconsumption. In this way, we can enhance resource regulation and better match supplyand demand, expand the scale of power platform-based transactions.In an era of rapid evolution of new energy and technologies, LongShine Group willcontinue to prioritize technological innovation and green development. The Company willbuild platforms, connect supply and demand, and facilitate transactions, with the goalof becoming a global leading provider in green elecrticity services. LongShine Group iscommitted to making energy operations smarter and energy consumption greener.
8788
Looking Ahead
Appendix
ESG Key Performance Indicator
Environment Performance
Social Performance
IndicatorUnit2024 data2023 data2022 data
Waste
Generalwaste
Household wastekg239,320 242,120 /Kitchen wastekg111,426 147,840 /Totalkg350,746 389,960/General waste density
kg/RMB10,000revenue
0.78//
Hazardouswaste
Used batterieskg18.35 9.70 11Used toner cartridgeskg18.53 21.90 93Used ink cartridgeskg8.03 //Totalkg44.91 //Hazardous waste
kg/RMB10,000revenue
0.00010//
Use ofresources
Ofce paper consumptionTonne4.70 4.70 5.01Water consumptionTonne49,495 23,4849,760Energyconsumption
GasolineTonne6.30 //Natural gasm
53,829 //ElectricityMWh7,067.67 5,448.40 4,365.40Renewable energy consumptionMWh5,223.07 //Non-renewable energy consumptionMWh2,502.58//Total energy consumptionMWh7,725.65 //Comprehensive Energy Consumptionper RMB 10,000 of Output
MWh/RMB10,000revenue
0.017//Number of Environmental Incidents or AdministrativePenalties
set0 //
IndicatorUnit2024 data2023 data2022 data
Productsafety andresponsibility
Customer complaint resolution rate%Above 99//Sci-techinnovationandIntellectualPropertyprotection
Total R&D investment
RMB100million
5.375.185.67
Total R&D staffPerson3,2183,2983,268
Number of patents Set505460406
Number of major patents appliedSet319288264
Number of authorized patentsSet279239193
Number of licensed copyrightsSet1,3501,2281,033
Number of trademarksSet505476483InformationSecurityand PrivacyProtection
Number of complaints regarding customer privacy
violations
Set0//
Number of violations on information security and
privacy protection
Set000
IndicatorUnit2024 data2023 data2022 data
DataCenter
Total Energy Consumption of Data
Centers
MWh1,092.52//
Renewable Energy Usage in Data
Centers
MWh156.56//
Share of Renewable Energy in Data
Centers
%14.33 //
GHGemission
Direct GHG emission (scope 1)tCO
e1,286.68 //
Indirect GHG emissions (Scope 2)tCO
e1,036.11//
Total GHG emissionstCO
e2,322.79//
GHG emission intensity
tCO
e/RMB 10,000revenue
0.0052//
8990
Appendix
InformationSecurityand PrivacyProtection
The amounts of money involved in data securityincidents
RMB10,000
0//Number ofcustomerdata accessrequests
Number of requestsTimes0//Proportion of disclosed requests%0//
Employees
Total number ofemployees
Total number of employeesPerson5,5515,8125,716By types oflabor contract
Number of full-time employeesPerson5,5485,810/
Number of dispatched workersPerson22/
Number of internsPerson10/By position
Senior managementPerson324634
Mid-level managementPerson197911436
Junior managementPerson488//
General staffPerson4,8344,8555,219By gender
Male Person3,8814,1423,987
Female Person1,6701,6701,729By age
Below 30Person2,0072,4542,687
31-50Person3,4593,2832,975
Above 51Person857554By educationalbackground
Employees with College Degrees or
Below
Person9921,229/
Employees with Bachelor’s DegreesPerson4,0804,180/
Employees with Master’s DegreesPerson472396/
Employees with Doctorate Degrees or
Higher
Person77/
By position
Female proportion in management%17.57//
Female proportion in senior
management
%15.63//
Female proportion in mid-level
management
%5.40//
Female proportion in junior
management
%17.01//
Female proportion in revenue-
generating roles
%27.71//
Female proportion in STEM positions%22.03//Number ofemployees inminority groups
Total number of employees with
disabilities
Person20 //
Male employees with disabilitiesPerson11 //
Female employees with disabilitiesPerson9 //
Total ethnic minority employeesPerson149 //
IndicatorUnit2024 data2023 data2022 data
Employees
By ethnicgroups
Total number of Han employees atmanagement level
Person701//Han employees’ proportion inmanagement
%12.98//Total number of ethnic minorityemployees at management level
Person16//Ethnic minority employees’ proportionin management
%10.74//Total number ofnew hires
Number of new hires in 2024Person817//
Number of newhires and cost
Total number of new hires throughsocial recruitment
Person661 //Total number of new hires throughcampus recruitment
Person156 //Number of positions lled by internalemployees
Person0//Average hiring cost per employee
RMB
10,000
0.16//
By age
Number of new hires aged 30 andbelow
Person477 //Number of new hires aged 31–50Person339 //Number of new hires aged over 51Person1 //Number of internal transfers aged 30and under
Person0//Number of internal transfers aged31–50
Person0//Number of internal transfers agedabove 51
Person0//
By position
Number of new hires in seniormanagement
Person1//Number of internal hires in seniormanagement
Person0//Number of internal hires in mid-levelmanagement
Person6//Number of internal hires in mid-levelmanagement
Person0//Number of new hires in juniormanagement
Person10//Number of internal hires in juniormanagement
Person0//Number of new hires in general staffpositions
Person800//Number of internal hires in generalstaff positions
Person0//By gender
Number of male new hiresPerson569 //Number of female new hiresPerson248 //Number of male internal hiresPerson0//Number of female internal hiresPerson0//By region
Number of new hires in ChineseMainland
Person816 //
IndicatorUnit2024 data2023 data2022 data
9192
Appendix
Employees
By region
Number of new hires in Hong Kong,Macao and Taiwan regions of China
Person1 //Number of new hires in overseasregions
Person0//Number of internal hires in ChineseMainland
Person0//By region
Number of internal hires in Hong Kong,Macao and Taiwan regions of China
Person0//Number of internal hires in overseasregions
Person0//Total employeeturnover rate
Total employee turnover rate%18.65//Voluntary turnover rate%9.34//Involuntary turnover rate%9.31//By gender
Turnover rate for male employees%20.54//Turnover rate for female employees%14.26//By age
Turnover rate for employees aged 30and under
%19.34//Turnover rate for employees aged31–50
%18.28//Turnover rate for employees agedabove 51
%18.15//By region
Turnover rate for Chinese Mainlandemployees
%18.65//Turnover rate for overseas and HongKong, Macao and Taiwan employees
%0//Percentage of employees covered by collectiveagreements (unions)
%42//Percentage of employees covered by ve types of socialinsurance and the housing provident fund
%100100100Employee health check-up rate%77.60//Lost work hours due to work-related injuriesHour3,000 //Investment in training and development
RMB10,000
336.81 //Total amount of training hours Hour 223,538.9782,573.52 119,134.76Average training hours per employee
Hour/person
40.2714.01 20.25
Number ofemployeestrained bygender
Male employeesPerson3,881 //Female employeesPerson1,670 //Number ofemployeestrained byposition
Senior managementPerson32//Mid-level managementPerson197//Junior managementPerson488//General StaffPerson4,834//Total traininghours by gender
Male employeesHour953,836.56//Female employeesHour403,659.25//Total traininghours byposition
Senior managementHour16,507.30//Mid-level managementHour56,885.42//Junior managementHour140,914.15//General StaffHour1,143,188.94//Employee absenteeism rate%1.091.031.12
IndicatorUnit2024 data2023 data2022 dataIndicatorUnit2024 data2023 data2022 data
Employees
Number of re drillstimes2.0 //Number of participants in re drills
10,000people
0.1 //
Anti-commercialbribery
Number of corruption litigation casesSet000Total numberof employeesreceivingbusiness ethicsand anti-corruptiontraining
DirectorsPerson8//ManagementPerson347//General staffPerson3,118//Percentageof employeesreceivingbusiness ethicsand anti-corruptiontraining
Directors%100//Management%49//General staff%64.50//
Supply ChainManagement
Total number of suppliers-1,8581,663934Number ofsuppliers byregion
Domestic suppliers-1,849//Suppliers from Hong Kong, Macau, andTaiwan regions
-0//Overseas suppliers-9//
Socialcontribution
Life care
Total investment in life careRMB469,877.84 //Scope and number of people benetingfrom life care projects
Individual9,739 //Total time spent in life care projectsHour526 //Ruralrevitalization
Total investment in rural revitalizationRMB1,225,232.81//Scope and number of people benetingfrom rural revitalization projects
Individual2,922//Total time spent in rural revitalizationprojects
Hour70//Communitydevelopment
Total investment in communitydevelopment
RMB101,995.59 //Scope and number of people benetingfrom community development projects
Individual6,805 //Total time spent in communitydevelopment projects
Hour56 //Youth care
Total investment in youth careRMB691,107.78 //Scope and number of people benetingfrom youth care projects
Individual864 //Total time spent in youth care projectsHour1,747 //Culturaldevelopment
Total investment in culturaldevelopment
RMB324,425.23 //Scope and number of people benetingfrom cultural development projects
Individual600 //Total time spent in cultural developmentprojects
Hour360 //Total investment
Total amount of social contribution
RMB10,000
3501451,457Total number of people beneting fromsocial contribution programs
Individual18,894//Total number of hours spent in socialcontribution programs
Hour3,000//9394
Appendix
SZSE’s ESG Disclosure GuidelinesGRI StandardsDimensionsNo.Topic
Corresponding
articles
Sections
Environment
1Climate change tacklingArticles 21 to 28Low-Carbon Pioneer, Leading the Green Trend2Pollutant dischargeArticle 30Low-Carbon Pioneer, Leading the Green Trend3Waste disposalArticle 31Low-Carbon Pioneer, Leading the Green Trend
Ecosystem and biodiversityconservation
Article 32Low-Carbon Pioneer, Leading the Green Trend
Environmental compliancemanagement
Article 33Low-Carbon Pioneer, Leading the Green Trend6Energy usageArticle 35Low-Carbon Pioneer, Leading the Green Trend7Usage of water resourcesArticle 36Low-Carbon Pioneer, Leading the Green Trend8Circular economyArticle 37Low-Carbon Pioneer, Leading the Green Trend
Social
9Rural revitalizationArticle 39Rural Revitalization10Contributions to the societyArticle 40
Public Welfare Strategy
Life CareRural RevitalizationCaring for Vulnerable Group11Innovation-drivenArticle 42Center of Innovation, Hub of Intelligence
Ethics of science and
technology Article
Article 43Center of Innovation, Hub of Intelligence13Supply chain security Article 45
Improving Supply Ecosystem for Win-win
Collaboration
Equal treatment to small andmedium-sized enterprises
Article 46
Improving Supply Ecosystem for Win-win
Collaboration
Safety and quality of products
and services
Article 47
Commitment to Excellence, Building a Trusted
Brand;Putting Customers and Services at the Center
Data security and customerprivacy protection
Article 48Safeguarding Information and Data Security17EmployeeArticle 50
A Warm Workplace: Building a Dream Home
Together;Career Growth: Enabling Professional
Development;Health & Wellbeing: Supporting Body and Mind
Governance
18Due diligenceArticle 52
Compliance Ensuring Steady and Sustainable
Growth19Stakeholder communicationArticle 53ESG Management
Anti commercial bribery and
anti-corruption
Article 55
Compliance Ensuring Steady and Sustainable
Growth21Anti-unfair competitionArticle 56
Compliance Ensuring Steady and Sustainable
Growth
GRI Standards/Other Source
DisclosureSections
Universal Standards
GRI 1: FoundationGRI 2: General DisclosuresThe organization and its reporting practices
2-1Organizational detailsAbout This Report2-2
Entities included in the organization’s sustainability
reporting
About This Report2-3Reporting period, frequency and contact pointAbout This Report
Activities and workers2-6
Activities, value chain and other business
relationships
About LongShine Group2-7EmployeesA Warm Workplace: Building a Dream Home Together2-8Workers who are not employeesA Warm Workplace: Building a Dream Home Together
Governance
2-9Governance structure and composition
Strengthening Internal Controls as Governance
Foundation2-10
Nomination and selection of the highest governance
body
Strengthening Internal Controls as Governance
Foundation2-11Chair of the highest governance body
Strengthening Internal Controls as Governance
Foundation2-12
Role of the highest governance body in overseeing
the management of impacts
Strengthening Internal Controls as Governance
Foundation2-13Delegation of responsibility for managing impacts
Strengthening Internal Controls as Governance
Foundation2-14
Role of the highest governance body in
sustainability reporting
Strengthening Internal Controls as Governance
Foundation2-15Conicts of interestCompliance Ensuring Steady and Sustainable Growth2-16Communication of critical concernsESG Management2-17
Collective knowledge of the highest governance
body
Strengthening Internal Controls as Governance
Foundation2-18
Evaluation of the performance of the highest
governance body
Strengthening Internal Controls as Governance
Foundation2-19Remuneration policiesA Warm Workplace: Building a Dream Home Together2-20Process to determine remunerationA Warm Workplace: Building a Dream Home Together2-21Annual total compensation ratioA Warm Workplace: Building a Dream Home Together
Strategy, policies and practices
2-22Statement on sustainable development strategy Message from the Chairman2-23Policy commitments About This Report2-24Embedding policy commitments About This Report2-26Mechanisms for seeking advice and raising concernsA Warm Workplace: Building a Dream Home Together9596
Appendix
GRI Standards/
Other Source
DisclosureSections
2-27Compliance with laws and regulations
Strengthening Internal Controls as Governance
FoundationStakeholder engagement2-29Approach to stakeholder engagementESG Management2-30Collective bargaining agreements
A Warm Workplace: Building a Dream Home Together
ESG Key Performance IndicatorGRI 3：
Material Topics3-1Process to determine material topicsESG Management3-2List of material topicsESG Management3-3Management of material topicsESG Management
Topic StandardsGRI 201：
Economic Performance201-2
Financial implications and other risks andopportunities due to climate change
Low-Carbon Pioneer, Leading the Green Trend201-3
Dened benet plan obligations and other
retirement plans
A Warm Workplace: Building a Dream Home TogetherGRI 203：
Indirect Economic Impact203-1Infrastructure investments and services supported
Health Guarantee: Safeguarding Employees' Physical
and Mental Health203-2Signicant indirect economic impacts
Health Guarantee: Safeguarding Employees' Physical
and Mental Health
GRI 205：
Anti-corruption
205-1Operations assessed for risks related to corruptionCompliance Ensuring Steady and Sustainable Growth205-2
Communication and training about anti-corruption
policies and procedures
Compliance Ensuring Steady and Sustainable Growth205-3Conrmed incidents of corruption and actions takenCompliance Ensuring Steady and Sustainable Growth
GRI 206：
Anti-competitive Behavior206-1
Legal actions for anti-competitive behavior, anti-
trust, and monopoly practices
Compliance Ensuring Steady and Sustainable Growth
GRI 302：
Energy302-1Energy consumption within the organization
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator302-2Energy consumption outside of the organization
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator302-3Energy intensity
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator302-4Reduction of energy consumptionLow-Carbon Pioneer, Leading the Green Trend302-5
Reductions in energy requirements of products and
services
Low-Carbon Pioneer, Leading the Green TrendGRI 303：
Water and Efuents303-1Interactions with water as a shared ResourceLow-Carbon Pioneer, Leading the Green Trend303-2Management of water discharge-related impactsLow-Carbon Pioneer, Leading the Green Trend
GRI Standards/
Other Source
DisclosureSections
303-3Water withdrawal
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator303-4Water discharge
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator303-5Water consumption
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance IndicatorGRI 305：
Emissions305-1Direct (Scope 1) GHG emissions
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator305-2Energy indirect/Scope 2 GHG emissions
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator305-3Other indirect/Scope 3 GHG emissions
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator305-4GHG emissions intensity
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator305-5Reduction of GHG emissions
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance IndicatorGRI 306：
Efuents and Waste306-1
Waste generation and signicant waste-related
impacts
Low-Carbon Pioneer, Leading the Green Trend306-2Actions taken to prevent waste generationLow-Carbon Pioneer, Leading the Green Trend306-3Composition of waste generated
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator306-4
Recovery operations used to divert waste from
disposal
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator306-5Disposal operations
Low-Carbon Pioneer, Leading the Green Trend
ESG Key Performance Indicator
GRI 308：
Supplier Environmental Assessment
308-1
New suppliers that were screened using
environmental criteria
Improving Supply Ecosystem for Win-win
Collaboration308-2
Negative environmental impacts in the supply chain
and actions taken
Improving Supply Ecosystem for Win-win
CollaborationGRI 401：
Employment401-1
Occupational health and safety management
system
A Warm Workplace: Building a Dream Home Together
ESG Key Performance Indicator401-2
Hazard identication, risk assessment, and incident
investigation
A Warm Workplace: Building a Dream Home Together401-3Guidance for DisclosureA Warm Workplace: Building a Dream Home Together
GRI 403：
Occupational Health and Safety403-1Worker training on occupational health and safety
Health Guarantee: Safeguarding Employees' Physical
and Mental Health403-2Promotion of worker health
Health Guarantee: Safeguarding Employees' Physical
and Mental Health403-3
Prevention and mitigation of occupational healthand safety impacts directly linked by business
relationships
Health Guarantee: Safeguarding Employees' Physical
and Mental Health9798
Appendix
Feedback Form
Dear readers,Hello! Thank you very much for reading the Environmental, Social and Governance (ESG) Report 2024 of LongShineTechnology Group Co., Ltd. We attach great importance to and look forward to hearing your feedback on the sustainabledevelopment management, practice and information disclosure of LongShine Group. Your opinions and suggestions are animportant basis for us to continuously promote the management and practice of sustainable development. We look forwardto your replySelective questions (Please tick√in the corresponding position)
1. Do your think this report can reect the signicant impact of LongShine Group on economy, society and environment?
Yes □ General □ No □
2. Do you think the analysis of the stakeholders identified in this report and their relationship with LongShine Group is
accurate and comprehensive?Yes □ General □ No □
3. Is the information provided in this report comprehensive?
Yes □ General □ No □
4. Is the information provided in this report readable?
Yes □ General □ No □Open QuestionsYou are welcome to leave other comments and suggestions on the Environmental, Social and Governance (ESG) Report 2024of LongShine Technology Group Co., Ltd.
Your contact information
GRI Standards/
Other Source
DisclosureSections
403-4
Workers covered by an occupational health and
safety management system
Health Guarantee: Safeguarding Employees' Physical
and Mental Health403-5 Work-related injuries
Health Guarantee: Safeguarding Employees' Physical
and Mental HealthESG Key Performance Indicator403-6 Work-related ill health
Health Guarantee: Safeguarding Employees' Physical
and Mental Health403-7
Occupational health and safety management
system
Health Guarantee: Safeguarding Employees' Physical
and Mental Health403-8
Hazard identication, risk assessment, and incident
investigation
Health Guarantee: Safeguarding Employees' Physical
and Mental Health403-9Guidance for Disclosure
Health Guarantee: Safeguarding Employees' Physical
and Mental HealthESG Key Performance Indicator403-10
Worker participation, consultation, andcommunication on occupational health and safety
Health Guarantee: Safeguarding Employees' Physical
and Mental HealthGRI 404：
Training and Education
404-1Average hours of training per year per employee
Career Growth: Enabling Professional Development
ESG Key Performance Indicator404-2
Programs for upgrading employee skills andtransition assistance programs
Career Growth: Enabling Professional Development404-3
Percentage of employees receiving regularperformance and career development reviews
Career Growth: Enabling Professional DevelopmentGRI 405：
Diversity and Equal Opportunity405-1Diversity of governance bodies and employees
Strengthening Internal Controls as Governance
FoundationGRI 413：
Local Communities413-1
Operations with local community engagement,impact assessments, and development programs
Public Welfare Strategic Layout
Life CareRural RevitalizationSupport for Vulnerable GroupsGRI 414：
Supplier Social Assessment414-1
New suppliers that were screened using social
criteria
Improving Supply Ecosystem for Win-win
Collaboration414-2
Negative social impacts in the supply chain and
actions taken
Improving Supply Ecosystem for Win-win
CollaborationGRI 416：
Customer Health and Safety416-1
Assessment of the health and safety impacts of
product and service categories
Commitment to Excellence, Building a Trusted BrandPutting Customers and Services at the Center416-2
Incidents of non-compliance concerning the healthand safety impacts of products and services
Commitment to Excellence, Building a Trusted BrandGRI 418：
Customer Privacy
418-1
Substantiated complaints concerning breaches of
customer privacy and losses of customer data
Safeguarding Information and Data Security
99100
Appendix