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This report presents the Environmental, Social, and Governance (ESG) disclosures of Shanghai Huace Navigation Technology Ltd. (hereinafter referred toas “CHC Navigation,” “the Company,” or “we”) for our stakeholders. It o?ers a comprehensive overview of our 2024 performance and practices in economic,environmental, social, and corporate governance areas. The purpose of this report is to support clear communication with stakeholders and to systematicallyaddress their expectations and needs.
The reporting period covers January 1, 2024, to December 31, 2024. To enhance comparability and forward-looking relevance, certain sections mayinclude data or information from previous years or anticipated future developments.
The Company a?rms that the content of this report is true, accurate, and complete, with no false statements, misleading information, or materialomissions.
CHC Navigation, the Company, or we refers to Shanghai Huace Navigation Technology Ltd.
This report is available in electronic format for your convenience and can be accessed on the Company's o?cial website. For any questions orfeedback, please contact us via email or phone.Company's o?cial website: www.huace.cn
Email: huace@huace.cn
Tel: 021-64950939This report is published in both Chinese and English. In the event of any discrepancy in interpretation between the two versions, the Chineseversion shall prevail.
This report includes responsibility-related information from Shanghai Huace Navigation Technology Ltd. and its subsidiaries, covering key aspects ofeconomic, social, environmental, and corporate governance. Relevant case studies drawn from the Company and its subsidiaries are also provided.
The information in this report is sourced from o?cial internal documents, statistical reports, and annual reports of Shanghai Huace NavigationTechnology Ltd. The disclosed data reects CHC Navigation’s actual operational performance, supplemented by public government data, nancialrecords, internal statistics, third-party surveys, and evaluator interviews. All nancial data is presented in RMB. In case of discrepancies, the o?cialnancial reports shall prevail.
United Nations Sustainable Development Goals (SDGs)China Corporate Social Responsibility Reporting Guidelines (CASS -ESG 6.0) issued by Chinese Academy of Social SciencesGuidance on Social Responsibility Reporting (GB/T 36001-2015) issued by China National Institute of StandardizationISO 26000: Guidance on Social Responsibility (2010) issued by International Organization for StandardizationSelf-Regulatory Guidelines No. 17 for Companies Listed on Shenzhen Stock Exchange—Sustainability Report (For Trial Implementation) issued byShenzhen Stock Exchange
About This Report
Reporting PeriodReliability Assurance
Abbreviations
Report Access
Reporting scope
Preparation basis
Reporting data
030403
To all stakeholders:
Thanks for your kind attention!As a trendsetter of the times, we deeplyunderstand that the mission andresponsibility of an enterprise have gonefar beyond the traditional businessconcept and deeply integrated into thegrand narrative of social development.We, Shanghai Huace NavigationTechnology Co., Ltd. (“CHC Navigation”),hereby presents this sincere andresponsible 2024 Environmental, Socialand Corporate Governance (ESG)Report to you, and hope to witness withyou the steady steps of CHC Navigationtowards sustainable development, aswell as our e?orts devoted in creating abetter future based on our wisdom andinsights.
The past year marked a pivotal period of embracing change andpursuing innovation-driven development for CHC Navigation.Guided by our vision of “Building an Intelligent World withPrecise Spatiotemporal Information,” we have been committedto the eld of high-precision navigation and positioning. Drivenby technological innovation, we have made unremitting e?orts totackle core technical challenges and expand the boundaries ofproduct applications. From traditional elds such as surveying,digital construction, and emergency monitoring, to emergingsectors like autonomous driving, precision agriculture, and smartcities, our solutions can be found in diverse scenarios. Thesesolutions fuel digital transition across industries, showcasing ourstrong capabilities and commitment to innovation in science andtechnology.
As for the corporate governance, we hold to integrity as afundamental principle to build a solid foundation for businessgrowth.We have established a “three meetings” governance structuresupporting e?cient collaboration upon clearly dened rightsand responsibilities to protect the rights and interests of allshareholders, especially the legitimate rights and interests ofminority shareholders, with scientic decision-making process.Good corporate governance is the ballast stone of an enterprisefor sailing forward steadily, and the key support for resistingrisks and achieving long-term strategic goals. At the sametime, we actively embrace the digital transformation, optimizeorganizational management methods and business processeswith advanced information technology, promote the evolution ofenterprise from scale development to a new stage of high-qualitydevelopment, and maintain superior governance e?ciency toensure high-quality development.Faced with the challenge of global climate change, we activelyembrace the low-carbon concept and foster green transformationwith technology.We strictly control environmental risks in business operationby applying adequate environmental management policies andsystems, and ensure that waste water, waste gas and solid wasteare discharged after treated in compliance with all applicablestandards, to safeguard our clean world. We inject greengenes into the design, research and development stages of ourproducts, ranging from chips and modules to complete systems,devote e?ort to achieving lightweight and low power consumption,help customers reduce their carbon footprint, and contribute CHCNavigation’s wisdom and strength to global climate governance.
On the path of fullling corporate social responsibility, weactively fulll our corporate citizenship based on a deep sense ofresponsibility and mission.We rmly believe that employees are the most valuable asset ofan enterprise, and commit ourselves to creating a fair, inclusiveand humane workplace. To this end, we have established acomplete set of compensation and benets system, providediversied training and personal development opportunities, andstrictly implement occupational health and safety measures, inorder to fully support the growth and development of employees,fully stimulate their creativity and increase their loyalty. At thesame time, we actively participate in public benet work andtake the lead in education support, disaster relief and manyother social good activities. From improving educational equityto participating in emergency rescue, we demonstrate ouraccountability of corporate citizenship through practical actions,and make contribution to social harmony and stability.Looking into the future, CHC Navigation will stick to its originalintention, and put ESG concepts into practice with higherpositioning, wider vision and more practical measures. The wayforward of our Company is a sustainable development path thatresonates with the national development of China, facilitatesand benets from social progress and natural environment in aharmonious manner. The value of an enterprise lies not only increating economic wealth, but also in creating comprehensivevalue for society, safeguarding lucid waters and lush mountainsfor future generations, and contributing to the building of acommunity with a shared future for mankind. We look forwardto working together with all stakeholders to leverage the precisespatiotemporal positioning of CHC Navigation to explore theamazing intelligent world and jointly embark on a promisingjourney to sustainable development.Chairman of CHC NavigationYanping Zhao
Message from the Chairman
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
About CHC Navigation
Company Overview
Main Products and Services
CHC Navigation specializes in research, development, manufacturing, and commercializationof high-precision navigation and positioning technologies. We are a leading company inChina’s high-precision spatiotemporal information industry.Guided by the vision of “Building an Intelligent World with Precise Spatiotemporal Information”,the Company has focused on high-precision navigation and positioning technologies.Over time, it has gradually established two core technological pillars, i.e. a high-precisionpositioning chip technology platform and a global satellite-ground integrated enhancementnetwork service platform. Furthermore, the Company has steadily developed a wide rangeof high-precision navigation and positioning intelligent equipment, systems, and solutions,strengthening its competitiveness across various application areas, including Resources &Utilities, Buildings & Infrastructure, Geospatial, and Robotics & Autonomous driving.We follow an innovation-driven development strategy and place strong emphasis onscientic research. CHC Navigation has been awarded one National Medal of Technologyand Innovation and four State Scientic and Technological Progress Awards and holds over900 intellectual property rights. We have also received the National May 1 Labor Medal andare recognized as a National Enterprise Technology Center. For six consecutive years, wehave been listed among the Top 100 Outstanding Enterprises in Shanghai’s Qingpu District.In 2020, our BeiDou high-precision positioning equipment successfully reached the summitof Mount Everest as part of the Everest Elevation Measurement Project, marking a majormilestone in precision navigation.By the end of the reporting period, CHC Navigation operated 29 provincial-level serviceo?ces across China and had established branches in 10 countries and regions, includingHungary, Japan, and Singapore, serving customers in over 140 countries and regionsworldwide. Our products and solutions are widely used in industries such as naturalresources, construction, transportation, water conservancy, electricity, agriculture,education, and environmental protection. They are also increasingly applied in emergingelds such as smart cities, autonomous driving, and articial intelligence. Looking ahead, wewill continue to invest in research and development, strengthen our competitive advantage,and uphold our customer-rst approach by delivering high-quality products and solutions tomeet the needs of society.
CHC Navigation boasts a diversied product portfolio that encompasses surveying and mapping RTK products, 3D intelligent solutions,marine surveying and mapping equipment, deformation monitoring systems, navigation applications, precision agriculture solutions, anddigital construction technologies. The Company has also developed a high-precision positioning service system that serves a wide rangeof sectors including surveying and mapping, agriculture, geological disaster prevention, water conservancy, mining, emergency response,transportation, ocean, forestry, and electricity. With these strengths, the Company provides high-precision positioning equipment, systemapplications, and solutions to customers across various industries.
CHC Navigation has been awarded1 National Medal of Technologyand Innovation
CHC Navigation operated29 provincial-level service o?cesacross China
ad established branches in10 countries and regions,including Hungary, Japan andSingapore
serving customers in over140 countries and regions worldwide
4 State Scientic andTechnological Progress Awards
holds over900 intellectual property rights.
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
2019
2010200920052003
20182017201620152012
2024
2023202220212020
In October 2018, the HongKong–Zhuhai–Macau Bridgeo?cially opened. We providedsurveying services, bridge surfacepaving solutions, and automateddeformation monitoring for theproject.
In December 2019, we participatedin the Ministry of Natural Resources’Universal Monitoring for GeologicalDisasters project.
In October 2019, we were awarded
the First Prize of the ShanghaiKey Product Quality ResearchAchievement Award.
Our Journey
On September 12, 2003, CHCNavigation was established.
In March 2005, we developed an integrate
dual-frequency RTK system.
In March 2017, we completed our initialpublic o?ering (IPO) and were o?ciallylisted on the ChiNext board of the ShenzhenStock Exchange.
In December 2017, our joint project,
“High-Precision and High-ReliabilityPositioning and Navigation Technology andApplications,” developed in collaborationwith ve companies, was awarded theSecond Prize of National Science andTechnology Progress Award.
In October 2012, we undertook the National
High-tech R&D Program (863 Program)’smajor project—High-Precision PositioningSystem and Application Demonstration.
On May 27, 2020, the Chinese Survey Team reached the
summit of Mount Everest, with our BeiDou high-precisionreceiver being the only domestic BeiDou receiver used for thesummit’s elevation measurements by mountaineering teammembers throughout the expedition.In October 2021, we were honored with the ShanghaiMay 1 Labor Medal.
In April 2022, we were honored with theNational May 1 Labor Medal.In November 2023, the Company'sautomotive-grade integrated productachieved ASPICE Level 2 certication.CHC Navigation celebrated its 20thanniversary.Establish post-doctoral researchstations.
In June 2024, we, along with ve otherentities, participated in the project“Beidou High-Precision Real-TimeFusion Monitoring Technology and MajorEngineering Applications,” which wasawarded the Second Prize of NationalScience and Technology Progress Award.
In November 2021, we, along with six other entities,participated in the project “Key Technologies andLarge-Scale Engineering Applications of Centimeter-Level Specialized Mobile Measurement Equipment,”which was awarded the Second Prize of NationalScience and Technology Progress Award.In October 2022 and February 2022,our two major facilities in Shanghai andWuhan were o?cially launched, markingkey milestones in our operationalexpansion.
In the same year, we launched our “Xuanji” high-precisionbaseband chip, fully developed and protected by ourindependent intellectual property rights.In January 2020, together with six other entities, weparticipated in the project “Beidou Performance Enhancementand Wide-Area Decimeter Satellite-Based AugmentationTechnology and Applications,” which received the Second Prizeof National Science and Technology Progress Award.
In 2015, our self-developed Beidouhigh-precision core board passed areview by six academicians.
In November 2016, our project “Key Technologiesand Applications of Multi-Mode, Multi-FrequencyBeidou High-Precision Boards” won the third prizein the Shanghai Science and Technology Awards.In November 2016, our Beidou receiver i70 wona Silver Award at the China International IndustryFair.In December 2016, our collaborative project,“Key Technologies and Industrialization of BeidouNavigation and Positioning Services”, won theSpecial Prize in the Shanghai Science andTechnology Awards.
In April 2010, we participated in theRound Table Meeting on China-AfricaCooperation in Surveying and Mappingand donated 12 sets of GNSSequipment to African countries.In December 2010, we wererecognized as a Key High-TechEnterprise of the National TorchProgram.
In February 2009, our “Geodetic GPS Dual-Frequency Surveying System” was awardedthe third prize in the Shanghai Science andTechnology Awards.In October 2009, we successfully developedand localized the core motherboard for adual-frequency GPS surveying system.Also in October 2009, our productsaccompanied China’s Antarctic researchteam on its expedition to Antarctica, markingthe rst time a domestic GNSS systemreached the highest point in the Antarcticinterior.
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Join hands with our partners to build a nationwide after-sales service network
featuring the "Partner + CHC Navigation" model
CHC Navigation at World-Class Exhibitions Around the Globe
Achieve success in both sales and reputation
Our Milestones in 2024
In 2024, we moved forward with steady progress, combining collective wisdom and shared strength. United in purpose, weremained focused on quality and continuous improvement, laying a solid foundation for sustained success.
With innovation at the core, we expanded ournetwork, driving technological breakthroughs andenabling their successful application across multipleindustries.
In 2024, we engaged with over 100 universities across China to strengthen communication and collaboration.We supported the National Higher Education Competition for Surveying and Mapping Teaching Innovations andTalent Development, hosted the rst national seminar on Surveying and Mapping Training Room Construction andManagement, and organized four 3D Data Collection and Processing Technology Workshops for university faculty.Beginning in September, our “Intelligent Surveying and Mapping on Campus” initiative reached 57 universities in
20 provinces, helping upgrade training and teaching methods. The program received strong support from higher
education institutions nationwide.
2024 National Higher Education Competition forSurveying and Mapping Teaching Innovations and
Talent Development
Vocational Education Training of Surveying andMapping——3D Data Collection and Processing
Technology Workshop
Our project “Beidou High-Precision Real-Time FusionMonitoring Technology and MajorEngineering Applications” wonthe Second Prize of NationalScience and TechnologyProgress Award.
Our project “Beidou High-Precision Real-Time FusionMonitoring Technology and MajorEngineering Applications” wonthe Second Prize of NationalScience and TechnologyProgress Award.
Dongting Lake Flood Protection andDyke Monitoring
Huangshan Flood FlowMeasurement
Landslide Monitoring in Zhaotong,
Yunnan
National Emergency Drill
Landslide Monitoring in Shanghang,
Fujian
On-Site Inspection of the Once-in-a-century Flood in Guangdong’sBeijiang River
Seminar on Surveying and Mapping Training RoomConstruction and Management
In 2024, amid global changes, we entered a newchapter of international growth. We hosted theInternational Partner Conference, strengtheningrelationships with partners around the world. Wealso accelerated the establishment of overseassubsidiaries, deepening our presence in Asia-Pacic and European markets, while integratingwith local communities to boost market share. Wecontinue to expand our global product portfolio,staying true to our strategy of evolving from local toa global presence.
In 2024, as we maintained our focus on product andtechnological excellence, CHC Navigation receivedbroad recognition from both industry and society,marking a year of signicant achievements. Wewere honored with one national-level award andfour awards at the provincial and ministerial levels.
In 2024, fully aware of our social responsibility, we leveragedour advanced technologies to support disaster relief and rescueoperations across various regions. Through our technical expertise,we contributed to disaster prevention, mitigation, and emergencyresponse in critical situations. From ood protection at Dongting Lake’sTuanzhou Dyke, to supporting relief e?orts during the historic ood inGuangdong’s Beijiang River, conducting ood ow measurements inHuangshan, and providing landslide monitoring in Zhaotong, Yunnan,and Shanghang, Fujian—we stood ready wherever and whenevertechnology was needed most.
Our Products Earned Trust and Recognition, Driving Strong Sales and a Solid Reputation
Building an Open and Collaborative “Partner + CHC Navigation”Ecosystem for Accelerated Growth
Our Strategic Journey to Industry Expansion
Our Journey of Industry-Academia Collaboration
Our Success on the Global Markets
Our Path Marked by Achievement and ProgressOur Path of Embracing Social Responsibility
GNSS RTK sales exceeded 100,000 units for the year.Our automotive-grade products achieved total deliveries exceeding
300,000 units.The CHCNAV unmanned surface vessel smart platform, equipped withADCP and HQ multi-beam integrated solutions, continued to grow itspresence across multiple industries in marine surveying.Our agricultural auto-steering systems surpassed 60,000 units in annualsales.The RS series system, powered by innovative laser SLAM and GNSSfusion technology, played a leading role in advancing industry development.
In 2024, we transformed our marketing approach by building an open,growth-driven “Partner + CHC Navigation” ecosystem. Our partnershipsin many product lines doubled. This expansion unied e?orts acrossRTK, marine, 3D products, and industry solutions, fostering deepercollaboration and creating a positive cycle of mutual benet. At the sametime, we rolled out a series of strategic initiatives and support systems too?er our customers stronger market support and timely, expert technicalservices.
Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Date
Date
June 2024
July 2024
August 2024
September
2024
October
2024
October2024
November2024
July 2024
Honors & Awards
Honors & Awards
Award Description
Award Description
荣誉证书
荣誉证书Our Corporate Culture
Our Honors and Awards
As a company with vision “Building an IntelligentWorld with Precise Spatiotemporal Information”,we are committed to focusing on the challengesand needs that matter most to our clients,delivering competitive precise spatiotemporalinformation solutions and services, and creatingmaximum value for our clients while activelycontributing to societal progress.
The Second Prize inthe State Scientic andTechnological ProgressAward.
The First Prize of theShanghai Science andTechnology Awards
Top 100 Enterprises inthe 2024 GeographicInformation Industry
CIIFHigh-TechEngineering Awardat the 24th ChinaInternational IndustryFair
China AgriculturalMachinery AnnualTOP50+ ApplicationContribution Award
The Second Prizeof Jiangsu ProvinceScience andTechnology Award
Global Top 100Intelligent ControlSystems Award
The Second Prize in theShanghai Science andTechnology Awards
Included in the Ministryof Water Resources’2024 Catalogue of KeyPromotion and Guidancefor Advanced andPractical Technologies inWater Conservancy
The Acoustic Doppler FlowMeasurement System lightweightunmanned surface vessel wassuccessfully included in the Ministryof Water Resources’ 2024 Catalogueof Key Promotion and Guidance forAdvanced and Practical Technologiesin Water Conservancy.
The project “Beidou High-PrecisionReal-Time Fusion MonitoringTechnology and Major EngineeringApplications” won the Second Prizeof National Science and TechnologyProgress Award.
The project “Key Technologies forSpace Error Processing in NavigationSatellite Precision Positioning andStar-Earth Integration Applications”won the First Prize of the ShanghaiScience and Technology Awards.
We were honored as one of the“Top 100 Enterprises in China’sGeographic Information Industry2024,” steadily climbing the rankingsfrom 10th to 3rd place in recentyears.
The H7 Integrated GNSS MonitoringStation won the CIIF High-TechEngineering Award at the 24th ChinaInternational Industry Fair.
The NX510 Auto-steering Systemwon the “China AgriculturalMachinery Annual TOP50+Application Contribution Award.”
The Complex Scenario BeidouHigh-Precision Spatio-temporalKey Technologies and ApplicationsProject won the Second Prize ofthe Jiangsu Province Science andTechnology Award.
The Digital Construction IntelligentGuidance System won the GlobalTop 100 Intelligent Control Systemsaward.
The projects: High-Precision GNSSPositioning Measurement TheoryInnovation and Key Technologies,Key Technologies and Applicationsof Shanghai 3D Spatial GeographicDigital Base Construction, and theKey Technologies for Space ErrorProcessing in Navigation SatellitePrecision Positioning and Star-Earth Integration Applications wereawarded the Second Prize of theShanghai Science and TechnologyAwards.
VISION
MISSION
CORE VALUES
Building an Intelligent World withPrecise Spatial-Temporal Information
Focusing on the Challenges andNeeds Our Clients Care About
Empowering Clients, Strivingfor Excellence, Self-Criticism,Openness to Growth, Integrity andTrust, Teamwork.Focusing on the Challenges andNDelivering Competitive, PreciseSpatial-Temporal InformationSolutions and ServicesConstantly Creating MaximumValue for Our Clients
Our Corporate
Values
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
?Sustainable Management
Stakeholder Identication and Communication
CHC Navigation attaches great importance to the identication and management of key ESG topics. To proactively respond to theconcerns of stakeholders, the Company has been dedicated to improving the processes for identifying and validating social responsibilitytopics, enhancing stakeholder communication and research, optimizing topic evaluation methods, and developing a matrix of materialtopics. These topics are disclosed in the report to meet the expectations of stakeholders.
Governance Topics
Social Topics
Environmental Topics
Corporate governance, investor relations management, anti-corruption and integrity, internal controlof risks, information security
Innovation in scientic research, quality control, high-quality services, employee development,industry collaboration, and public welfare
Environmental management, green operations, and tackling climate change
Stakeholder IdenticationExpectations and ConcernsCommunication and Response
Shareholders
Governmentand RegulatoryAuthorities
Customers
Employees
Industries
Communityand the Public
Lawful and compliant operationsAdequate information disclosureProtection of shareholder rights and interestsInvestor relations managementAdherence to business ethicsLawful and compliant operationsAnti-corruptionInternal controlCompliance with regulatory requirements
High-quality productsAftersales servicePrivacy protection
Compensation and benetsProtection of employee rights and interestsEmployee training and career developmentEmployee health and safety
Supplier managementJoint advancement of industriesIndustry cooperation
Social welfare
Participation in community activitiesDisaster relief support
Supplier management systemParticipation in industry activitiesContribution to drafting documents
Innovative R&DHigh-quality customer serviceInformation security management
Rights and interests and their protectionCompensation management and incentivesTraining programsDemocratic managementOccupational health management
Internal control managementInformation disclosureDiverse investor communicationIntellectual property managementFair competitionInternal control managementInformation disclosureDiverse investor communicationIntellectual property managementFair competition
ESG Governance
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Integrity at our Core,Leading the Way with Smart NavigationAt CHC Navigation, we operate with the principle of “Integrity at Our Core, Leading theWay with Smart Navigation.” We have built a modern corporate governance model,featuring a collaborative system led by the Company’s three key governing bodies.This structure enhances governance e?ectiveness through clear organizationalroles and science-based decision-making. In investor relations, we’ve developeda comprehensive, multi-layered communication system, steadily increasing ourvisibility and recognition in the capital markets. We have also established a long-termanti-corruption framework and implemented comprehensive integrity monitoring,laying a strong governance foundation to support our vision of becoming a globalleader in navigation and positioning solutions.Corporate GovernanceInvestor Relations ManagementInternal ControlsBusiness EthicsInformation Security
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
EMT
Human ResourcesDepartment
Finance Department
Legal Department
Administration
Department
Product & R&D CenterSupply Chain CenterMarketing Center
Quality &Process IT Department
Strategic DevelopmentDepartment
Product Lines
Corporate Governance
Governance by the Three Key Bodies
We strictly follow relevant laws, regulations, and guidelines, such as the Company Law of the People’s Republic of China, the SecuritiesLaw of the People’s Republic of China, the Rules Governing the Listing of Shares on the ChiNext Market of Shenzhen Stock Exchange,and the Self-Regulatory Guidelines No. 2 for Standardized Operations for ChiNext Listed Companies. We continuously enhance ourcorporate governance structure by building robust internal management and control systems. Our governance framework clearly denesthe roles and responsibilities of rights organizations, decision-making bodies, supervisory bodies, and management—ensuring checksand balances, informed decision-making, and coordinated operations. The General Meeting of Shareholders, Board of Directors, andBoard of Supervisors operate in accordance with regulatory standards. Independent directors and specialized committees actively fullltheir duties. We are committed to promoting standardized, transparent operations and continuously improving our corporate governancepractices.
We have established a governance structure composed of the General Meeting of Shareholders, the Board of Directors, and theBoard of Supervisors. The General Meeting operates on the principle of equality, safeguarding the legal rights of all shareholders,with special attention to minority shareholders. The Board of Directors is formed through standardized procedures and supportedby well-dened internal management systems, ensuring sound decision-making and responsible execution of duties. The Board ofSupervisors exercises its oversight independently and in accordance with the law, monitoring key decisions, nancial performance,and the conduct of senior executives. This governance model provides a solid institutional foundation for corporate governance,supporting stable development and the long-term protection of shareholder interests.
In line with the Company Law of the People’s Republic of China, the Rules Governing theListing of Shares on the ChiNext Market of Shenzhen Stock Exchange and our Articles ofAssociation, we follow standardized procedures for convening and conducting shareholdermeetings, including voting and related processes. We uphold the principle of equality,ensuring that all shareholders, especially small and medium-sized ones, have the opportunityto fully exercise their rights. This guarantees the legality and e?ectiveness of decisions madeat the General Meeting of Shareholders and protects shareholder interests.We strictly follow the procedures set out in the Company Law of the People’s Republic ofChina and our Articles of Association to elect directors. The number and composition of theBoard meet all legal and regulatory requirements. We have also established a comprehensiveinternal management system that clearly denes the responsibilities and authority of theBoard of Directors. This ensures that all directors attend Board and Shareholder meetingswith a responsible attitude, diligently fullling their duties to protect the overall interests ofthe Company.The Board of Supervisors of the Company is elected in strict accordance with the CompanyLaw of the People’s Republic of China and our Articles of Association. The number andcomposition of the Supervisors meet all legal and regulatory requirements. The proceduresfor convening and holding Supervisory meetings of the Company comply with relatedregulations of the Rules of Procedure for the Board of Supervisors. All Supervisors activelyfulll their supervisory duties, independently overseeing major corporate matters, nancialconditions, and the performance of directors and senior executives to ensure legality andcompliance.
Our Board of Directors consists of seven members—one female andsix male—with diverse academic and professional backgrounds inbusiness management, accounting, and law. This diversity bringsa broad range of perspectives, enhancing the quality and depth ofdecision-making. We have also implemented Independent DirectorWork Guidelines to ensure that independent directors carry outtheir responsibilities impartially, with a focus on protecting theoverall interests of the Company, especially the rights of minorityshareholders. This system supports both the independence andobjectivity of our governance process.
Our Board of Directorsconsists of seven members1 female
and
6 male
General Meetingof Shareholders
Board ofDirectors
Board ofSupervisors
Corporate Structure
Board of Directors
Audit Department
Board Diversity
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Our Internal Control Management System
Investor Relations ManagementInternal Control
Internal Control Management
Tax Management
We place a high priority on managing information disclosure and investor relations, fully complying with relevant laws, regulations, andour company’s articles of association. We have implemented the Information Disclosure Management System and the Investor RelationsManagement System. These systems standardize our disclosure practices, strengthen management processes, protect investors’ legalrights, and clearly outline the principles, responsibilities, and communication methods for managing investor relations. This enhancescorporate governance, safeguards investors’ interests, and provides institutional support for the Company’s sustainable growth.
We view the enhancement of our governance system as a key pillar of sustainable development. By strengthening our internal controlmechanisms, we aim to improve both operational management and risk prevention capabilities. We have established a comprehensiveinternal control system and implemented standardized management policies to ensure all business activities are legal, compliant,and secure, with accurate and reliable nancial information. We strictly comply with tax laws and regulations, maintain a sound taxmanagement system, standardize tax ling procedures, and provide employee tax training to e?ectively manage tax risks and protectthe Company’s reputation. In addition, we continue to enhance our nancial management system to ensure the quality of nancial dataand protect the legitimate rights of the Company, shareholders, and creditors.We strictly follow relevant laws, regulations, and guidelines, such as the Company Law of the People’s Republic of China, theSecurities Law of the People’s Republic of China, the Rules Governing the Listing of Shares on the ChiNext Market of Shenzhen StockExchange, and the Self-Regulatory Guidelines No. 2 for Standardized Operations for ChiNext Listed Companies. We continuouslyenhance our corporate governance structure by building robust internal management and control systems. Our governance frameworkclearly denes the roles and responsibilities of rights organizations, decision-making bodies, supervisory bodies, and management—ensuring checks and balances, informed decision-making, and coordinated operations. The General Meeting of Shareholders, Boardof Directors, and Board of Supervisors operate in accordance with regulatory standards. Independent directors and specializedcommittees actively fulll their duties. We are committed to promoting standardized, transparent operations and continuously improvingour corporate governance practices.
Establish and improve business processes and related regulatory requirements to ensure that ourinternal control and risk management cover the key aspects of our operational activities.Strengthen cost accounting analysis, promote technological innovation, and conduct regularinspections and evaluations; implement comprehensive budget management to ensure the rationaluse of funds; improve the monitoring of funds to ensure nancial security.Implement a robust information security system to protect critical data and systems. Manageand control the development and changes of information systems to ensure system stability andfunctionality.
Ensure compliance with laws, regulations, and industry standards, maintaining legal and ethicalbusiness practices. Provide regular compliance training to enhance employee awareness.
We fully comply with tax laws and regulations to ensure the legality and compliance of our tax activities. We ensure timely, accurate,and complete tax lings and payments, and cooperate with tax authorities during audits and investigations by providing the requiredinformation. We have clearly designated responsible parties and established workows for tax management to ensure smooth taxlings and payments. Additionally, we prioritize tax education for our employees, raising awareness of tax laws to ensure that theyact in accordance with the law during the tax process, minimizing the risk of tax issues caused by individual actions. In short, wecontinuously enhance our management practices in tax compliance, improve our tax management, strengthen internal controls, andmitigate tax risks.
Enhance processand systemmanagementOptimize cost,budget, andnancial controls
Improveinformation ow
Focus oncomplianceIn 2024, we actively conducted investor relations activities through multiple channels, including performance briengs, targetedinvestor meetings, o?ine investor reception days following regular report releases, conference calls, and responses viaHudongyi, the Shenzhen Stock Exchange’s online interactive platform. During the reporting period, we responded to 86 inquirieson Hudongyi and welcomed 265 investor visits during our o?ine reception days.we responded to86 inquiries on Hudongyi
A total of302 investor interactions wereconducted through investor reception days,conference calls, and other channels
Case StudyAdvancing Investor Relations Management and Enhancing Transparency
Communication Channelswith InvestorsAnnouncements
Shareholders’Meetings
ComplianceEqualityProactivityIntegrity and
Honesty
PerformanceBriengs
One-on-OneMeetings
PhoneInquiries
MailingMaterials
Advertising andMedia Promotion
Roadshows
On-SiteVisits
CompanyWebsite
Key Principles of InvestorRelations ManagementOur Communication Channels with Investors
Key Principles of Investor Relations Management
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Anti-Fraud Organizational Structure and Responsibilities
Financial Management Key Focus Areas
Financial ManagementIn accordance with the Company Law of the People’s Republic of China and other relevant regulations, tailored to our company’s specicneeds, we have established a Financial Management System to strengthen nancial management and economic accounting, whilesafeguarding the legitimate rights of the Company, shareholders, and creditors.
In accordance with the Company Law of the People’s Republic of China, the Insurance Law of the People’s Republic of China, theInternal Control Standards for Insurance Companies, the Basic Standards for Internal Control of Enterprises, and the Insurance AuditGuidelines, we have developed our Anti-Fraud Management Measures to prevent and resolve fraud risks, standardize businesspractices, protect shareholder rights, and ensure that the Company achieves its operational goals while maintaining sustainable,stable, and healthy growth.
We view business ethics as a core pillar of sustainable growth, and we are committed to fostering an environment that is honest,transparent, and responsible. We have established a comprehensive anti-fraud management system that covers the full process—fromrisk prevention and detection to response and recovery after an incident. To reinforce ethical conduct, we regularly conduct businessethics training to raise employee awareness of compliance, ensuring that all activities align with legal standards and industry regulations.In all interactions with clients, suppliers, and competitors, we strictly comply with anti-monopoly laws and fair competition regulations. Werequire all employees to uphold high ethical standards and avoid any form of unfair competition. By continuously enhancing our businessethics management system, we e?ectively reduce operational risks, strengthen compliance practices, and support the long-term, stabledevelopment of the Company.
We strictly adhere to anti-corruption and anti-bribery laws, recognizing integrity as a fundamental pillar of our sustainable development.We have established a robust anti-fraud management system and implemented our Anti-Fraud Management Measures, which clearlydene roles and responsibilities to e?ectively prevent and address fraud risks, protect shareholder interests, and support stable businessgrowth. We maintain a zero-tolerance policy toward corruption and bribery, enforce a comprehensive Business Ethics and Anti-CorruptionPolicy, and operate a whistleblower protection system that encourages employees to report violations. These e?orts help us continuouslystrengthen compliance awareness across the Company.
During the reporting period, there was0 instance of employees being dismissed (or disciplined), investigated by authorities, or havingcontracts with business partners terminated or not renewed due to commercial bribery or embezzlement.During the reporting period, there was0 lawsuit involving the Company, its directors, management, or employees related to commercial
bribery or embezzlement.
Key Achievements
Financial Management
Finance Business
Partner (FBP)
Financial Accounting
Management
FundsManagement
Tax Management
OperationsManagement
Anti-fraud organizationalstructure and responsibilities
Board of Directors, Executive
O?ce, corporate functionaldepartments, and subsidiaries
As the unit responsible
for anti-fraud e?orts
In 2024, CHC Navigation launched a series of integrity-focused initiatives, including “Say NO to False Reimbursement,”the “Seven Principles of Self-Discipline,” and Integrity Campaigns during the New Year, Spring Festival, and Mid-AutumnFestival. We also held Domestic and International Integrity Briengs for both suppliers and employees during major holidays.These initiatives reect CHCNAV’s core value of “Integrity and Trust,” setting a benchmark for clean governance withinthe industry and laying a strong ethical foundation for building a globally competitive enterprise. They also support thedevelopment of a long-term integrity mechanism of “dare not corrupt, cannot corrupt, do not want to corrupt,” helping drivethe Company toward high-quality, sustainable growth.
Establish anti-fraudpolicies, manage fraudreporting, and overseeinvestigations into fraudcases
In accordance withCHCNAV’s anti-fraudrequirements, developand continuously improvemanagement systemsand procedures for eachdepartment, and designatepersonnel to oversee anti-fraud activities.
Ensure compliance withlaws, regulations, andcompany policies. Anysuspected fraud should bereported through properchannels to the Legal orAudit Department.
Legal & Compliance andAudit Departments
Companydepartments andsubsidiaries
All employees
Business Ethics
Integrity Building
Anti-Fraud Management
Case StudyTo strengthen integrity and self-discipline, CHCNAV held various integrity awareness activities
“Seven Principles of Self-Discipline” Promotional Activity
New Year IntegrityCampaign
Mid-Autumn FestivalIntegrity Campaign
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Reporting Mechanism for Corruption and Bribery
Whistleblower Protection Policy
Information Security Management Principles
Security-DrivenPrinciple
Leadership Accountability
Company-Wide
Participation
Legal Compliance
Use of Proven Technologies
BalancingManagement andTechnology
Continuous Improvement
Business Ethics and Anti-CorruptionWe are committed to doing our business with integrity, maintaining high standards of honesty, compliance, fairness, and transparency. Wehave a zero-tolerance policy towards corruption and bribery. Our Business Ethics and Anti-Corruption Policy focuses on four key areas:
risk prevention, risk identication, risk response, and post-incident recovery. It ensures that all employees comply with laws, regulations,and our internal policies when interacting with government agencies and business partners, and in their day-to-day operations. We strictlyprohibit any form of corruption, bribery, or commercial bribery, and continuously work to enhance our business ethics management system.
All employees are expected to respect the rights of customers, suppliers, and competitors, and to engage in fair, honest, and transparentbusiness practices. Employees are strictly prohibited from exploiting others through manipulation, concealment, misuse of privilegedinformation, distortion of facts, or any other unlawful conduct. We ensure that all interactions with suppliers, customers, competitors, andgovernment entities reect fair and lawful business practices, in full compliance with competition laws and regulations in the countries andregions where we operate.We require all employees to follow these core principles when interacting with customers, suppliers, competitors, and other stakeholders:
1. Fully respect the legal rights of all parties and adhere to the principle of fair trade. 2. Strictly prohibit any form of unethical business
behavior, including but not limited to information manipulation, abuse of privileges, and distortion of facts. 3. Ensure all business activitiesalign with internationally recognized fair competition standards and comply with competition laws in the countries and regions where weoperate, supporting a sustainable and equitable business environment for all.
Reporting phone number;Reporting email address;Departmentresponsible for handling reports;Mailing addressWhistleblowers should provide information about the individualbeing reported as much as possible, such as their name,department, job title, details of the fraudulent or unethical behavior,and any supporting evidence.If there are any discrepancies in the information provided by thewhistleblower, no liability will fall on them. If a report is madeanonymously and is conrmed to be accurate and meets thenecessary criteria, a reward may be o?ered.We are committed to protecting employees who make honestreports of violations or suspected violations of this policy, ensuringthat they are shielded from any form of retaliation.
During the reporting period, there was0 instance of lawsuits or signicant administrative penalties due to unfair competition.
ReportingMechanism
Complaint andReportingchannelsKey Elements forE?ectiveReportingWhistleblower RewardsWhistleblower Protection
WhistleblowerProtection
We prohibit disclosing the whistleblower's name,department, address, or any personalinformation.
To fully align with national information securitypolicies and classication requirements, wehave specially developed the InformationSecurity Policy and Strategy to enhance ourcompany’s information security management.This policy outlines the goals, principles,and implementation steps for managinginformation security, with the aim of buildinga comprehensive, multi-layered informationsecurity system. We have established astrong information security managementframework, strengthened data classicationand management, and implemented strictaccess controls and encryption technologiesto ensure both the e?cient operation ofinformation systems and the protection of data.We also provide regular information securitytraining to all employees to raise awarenessand improve risk prevention skills, fostering aculture of security across the Company.Additionally, to mitigate potential informationsecurity risks from third-party partners,personnel, and systems, we haveimplemented the Third-Party SecurityManagement Guidelines, which dene third-party entry standards, security responsibilities,and oversight requirements. This strengthensthe security management of our externalpartners and ensures the overall integrity andsustainability of our company’s informationsecurity.We also forbid sharing any materials related to thewhistleblower, including the report, withthe personbeing investigated, their department, or unrelatedparties.
Maximize the protection of information systems’ integrity, condentiality, and availability from threats.Ensure that the frequency of major information security incidents (Level II) remains as low as possible, with a target of
incident per year.
Information Security
Fair Competition
Key Achievements
Information Security Management Goals
2526
Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
“PDCA”InformationSecurityManagementModel
Responsibilities of theLeadership Team
Responsibilities of theWorking Group
P (Plan)–Planning D (Do)–Implementation
A (Action)–ResponseC (Check)–Monitoring
Information Security Management Team Responsibilities
Management SystemManagement Team
We have successfully achieved ISO 27001 certication for our Information Security Management System, creating a framework that meetsinternational standards to ensure the security of data throughout its collection, storage, transmission, and processing. Through regularinternal audits, third-party assessments, and vulnerability scans, we quickly identify and address potential security risks, continuouslyoptimizing our data security management processes.
We have established key policy documents, including the Information Security Leadership Team Structure and Responsibilities,Authorization and Approval Management System, and Security Inspection and Audit Management System, to clearly dene theroles and responsibilities of our information security sta?. This ensures that our information security strategy is e?ectively developed,implemented, and overseen, ensuring the continuous operation of the information security management system. Our informationsecurity team consists of a 14-person leadership group and a 6-person working group, who manage the development and operationof the information security management system together.
It is responsible for reviewing and approving the overall planning, budget, technicalstandards, management norms, and related policies for information security constructionand application.It makes decisions on major matters related to the development of the informationsecurity system and oversees the implementation of the information security framework.It resolves decision-making issues promptly in the project construction process andprovides guidance on all tasks.It approves and issues information security policies and the management system.It approves information security plans and project approvals.It ensures the availability of resources for information security.It is responsible for reviewing and promoting information security strategies.It establishes communication channels with internal and external experts, authoritativeorganizations, partners, and suppliers, and manages external information release andannouncements in a unied manner.
It is responsible for the implementation and advancement of the information securitysystem, regularly communicating with and reporting to the working group leader onrelevant matters.It coordinates and communicates with consulting companies regarding projectimplementation and the progress of projects in the Company, ensuring smooth knowledgetransfer.It is responsible for establishing the security management system and supervising theexecution of information security management policies.It plans and oversees information security-related projects, ensuring the e?ectiveimplementation of information security risk assessments and management.It develops the annual review plan, determining the scope of reviews and internal auditcontent.It is responsible for drafting, reviewing, and promoting information security strategies,standards, processes, and regulations.It creates a business continuity plan.It establishes communication channels with internal and external experts, authoritativeorganizations, and stakeholders, managing external information releases andannouncements in a unied manner.
Our information security management framework is based on the ISO 27001 standard, tailored to our specic needs. We use the “PDCA”(Plan-Do-Check-Act) model for ongoing improvements, ensuring the system’s comprehensiveness, e?ectiveness, and adaptability,providing a strong security foundation for the continued growth of our business.
It involves setting clear informationsecurity goals and strategies, providingguidance for the overall securitymanagement across the Company.
This covers the management
requirements for daily information security
tasks, including organizing security teams,
managing personnel, securing systems,
handling operations, and overseeing asset
protection.
It involves addressing security incidents
and emergencies, analyzing issues, and
developing new policies and controls to
maintain the e?ectiveness and relevance
of the security system.It focuses on continuous improvementthrough activities like risk assessments,audits, and security reviews, ensuring thatthe information security system evolvesand improves.
ISO 27001 Certication for Information Security Management System
Key Achievements
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
华测导航环境、社会和公司治理报告
Information Security Training Methods
Intranet Information Security Awareness Campaign
Emergency Management
Awareness Campaign and Training
We have created a comprehensive emergency management system, which includes policies like the Monitoring and Security ManagementCenter Guidelines, Network Security Management Policy, System Security Management Policy, Security Incident Reporting and Response,Storage Media Management Policy, and Information System Emergency Response Plan. These documents are regularly updated toensure a systematic and organized approach to managing information security, reducing risks, minimizing losses, and keeping businessoperations running smoothly.On the technical side, we have built a full-scale information security protection system that includes security defense strategies, employeeaccess controls, log analysis management, server rewalls, and a security awareness platform. These measures help reduce the risk ofinformation system failures and ensure quick responses to emergencies, minimizing any potential impact on business operations.
This refers to training conducted in the Company, provided either by internal sta? or external instructors.
This refers to public courses or specialized programs (including seminars, lectures, etc.) held outside the Company, which are arrangedbased on the training plan and employee development needs.
In-house Training
External Training
To ensure e?ective implementation of our information security management, we have developed the Information System PersonnelManagement System and the Information Security Training Management System. These systems help maintain high professionalstandards and skill levels among sta? working with sensitive information, reducing the risks of errors, fraud, and misuse of resources,while safeguarding information condentiality, integrity, and availability.We regularly conduct privacy protection training to strengthen employees’ understanding and capabilities in data privacy and protection.This training covers topics like privacy policy interpretation, data classication, and privacy risk identication, ensuring that all sta? adhereto privacy protection standards in their everyday work and build a solid foundation for data security.We also o?er specialized training for middle and senior management, helping them understand the importance of the information securitymanagement system and ensuring their full support for its implementation. This support is critical for the smooth progress of the system. Atthe start of each year, we create a training plan based on our needs, ensuring that every employee receives at least one basic informationsecurity management training session. Afterward, we assess the e?ectiveness of the training through testing to ensure knowledgeretention and skill improvement.
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Innovation-Driven Development,Creating Value with IntelligenceAt CHC Navigation, our vision is to “Build an Intelligent World with Precise Spatio-temporal Information,” driven by technological innovation. We specialize in high-precision positioning and provide accurate, reliable, and intelligent solutions tousers worldwide. We continually advance our core technologies, support thedigital transformation of the industry, explore new applications, and strive to build acomprehensive high-precision positioning ecosystem.
Innovation-DrivenIntellectual Property ProtectionProduct Quality
3132
Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Innovation-Driven DevelopmentCHC Navigation has adhered to research and innovation as its core driving force. In line with our innovation-driven approach, we havebuilt a multi-layered technology framework and a global R&D system, forming an ecosystem that supports core technology development,international collaboration, and specialized talent cultivation. We focus on applying cutting-edge technologies while incorporating greendesign principles into product development, promoting a shift toward e?ciency and low-carbon solutions across the industry. We alsopromote industry-academia-research collaboration, partnering with universities and research institutions to accelerate the commercializationand implementation of technological breakthroughs. Throughout our innovation journey, we stay committed to technology ethics and socialresponsibility, ensuring that our progress supports sustainable development and delivers long-term value to society.
We have established a three-tier architecture based on the Integrated Product Development (IPD) system, clearly dening businesslayers and focusing on enhancing product competitiveness and technical platform capabilities. Guided by a well-dened R&D strategyand technology roadmap, we rely on a highly skilled R&D team to support our global expansion. In 2024, we launched a comprehensiveorganizational transformation, aimed at dening new business rules, establishing unied language standards, and designing solutionframeworks. These e?orts have already brought improvements in product portfolio management and quality control, further enhancingthe e?ciency and collaboration of our R&D system.
Built on core high-precision navigation and positioning technologies, the Company has established two fundamental platforms, namelya high-precision positioning chip technology platform and a global satellite-ground integrated enhancement network service platform.It has also developed four major application sectors comprising Resources & Utilities, Buildings & Infrastructure, Geospatial, andRobotics & Autonomous driving. These application sectors span industries such as agriculture, construction surveying and mapping,and autonomous driving, o?ering precise positioning solutions while continuously strengthening technological barriers and marketcompetitiveness.
During the reporting period, our total R&D investment reached RMB
469.0191million, accounting for
14.43% of our total revenue.
Our self-developed products have received numerous honors, including the National Technology Invention Award (SecondPrize),
National Science and Technology Awards (Second Prize),
provincial and ministerial-level awards, and
Silver Awards at the China International Industry Fair. We have also earned several prestigious industry accolades, such asthe Special Award for Excellence in Satellite Navigation and Positioning Engineering and Products.
Key Achievements
Key Achievements
Innovation-Related Awards
R&D System
R&D Strategy
Core High-Precision Navigation and Positioning Technologies
2 Platforms
Application
Sectors
Resources & UtilitiesBuildings & Infrastructure GeospatialRobotics & Autonomous drivingHigh-Precision Positioning Chip
Technology PlatformGlobal Satellite-GroundIntegrated Enhancement Network
Service Platform
Two Fundamental PlatformsFour Application Sectors
GNSS chip,boards, modules, andantennas
Core Products
SWAS wide-area augmentationalgorithm and global satellite-groundintegrated enhancement networkservice platformTechnical Support
Independently controllable, low cost,low power consumption, and highperformance
Technical Advantages
Provide global customers with precise,reliable, and secure positioningenhancement services and solutions
Objectives
Continuously improve chip technologyand enhance competitivenessObjectives
High-Precision Positioning Chip
Technology Platform
Global Satellite-Ground IntegratedEnhancement Network Service Platform
Resources & Utilities(Agriculture, Forestry, and Public Utilities)Buildings & Infrastructure
(Surveying, Construction, Operation &
Maintenance)
Geospatial
(UAV aerial surveying, LiDAR mobile
mapping, and unmanned surface
vessel water exploration)
Robotics & Autonomous driving(High-precision positioning for passengervehicles and positioning and navigation
for intelligent robots)
3334
Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Technology Strategy
R&D Team
International Expansion
As a leader in high-precision satellite navigation and positioning, we are dedicated to BeiDou’s high-precision spatiotemporal intelligentinformation. Our primary focus is on areas such as integrated PNT，chip modules and terminals, space-ground-sea intelligent perceptionsystems, and autonomous robots for automated tasks. We actively engage in the “Explorer Program” of the Science and TechnologyCommission of Shanghai Municipality (STCSM), partnering with research institutions to drive innovation. Additionally, we are increasinginvestments in R&D in AI, industrial robotics, and multi-source integrated navigation and positioning technologies, aiming to push forwardscientic breakthroughs, support industry innovation, and tackle future technological challenges.
Our products are designed with a strong focus on stability, reliability, and user-friendliness. By continuously enhancing our multi-sensor fusion technologies andalgorithms, we deliver highly e?cient solutions—from chips to modules and completesystems—while optimizing for lightweight design and low power consumption. Ourcore technologies are highly adaptable, meeting the needs of various industries.We also prioritize sustainable design, rening hardware and algorithms to reduceresource usage and achieve a balance between performance and energy e?ciency.
We specialize in the development and application of BeiDou high-precision satellite navigation and positioning technology, building acomprehensive system that spans 2D to 3D and integrates space, ground, air, and sea operations. Our core technologies are widelyapplied in traditional industries such as surveying and land management, as well as in emerging sectors like smart cities, autonomousdriving, and articial intelligence. We have established four key application areas: Resources & Utilities, Buildings & Infrastructure,Geospatial, and Robotics & Autonomous driving, forming a complete product and solution ecosystem.
We are committed to the principles of green design, making environmental protection a core focus in our product development.During the design and manufacturing process, we carefully select RoHS-compliant raw materials, ensuring our products are freefrom harmful substances and have a minimal environmental impact. Our products are also certied by recognized authorities, earningenvironmental certications that reect our dedication to combining technological innovation with sustainable, eco-friendly practices.
Space-ground-sea Intelligent
PerceptionSystems
Autono1olsRobots forAutomatedTasksChip Modulesand TerminalsIntegrated PNT
Our R&D team comprises nearly 700 skilled professionals, most of whom hold PhDs or master’s degrees in disciplines such as satellitenavigation, computer science and technology, and mechanical engineering. With deep technical expertise and a strong focus on innovation,our team is recognized for its industry leadership and holds a high level of international expertise. This solid foundation enables us toremain at the forefront of technological innovation and product development.
As part of our international strategy, we have established an R&D center in the UK dedicated to GNSS technology innovation. The centercollaborates closely with leading UK universities to develop e?cient, cutting-edge GNSS solutions, enhancing the performance andreliability of high-precision positioning systems. Our research focuses on data analysis, algorithm optimization, and the advancement ofexisting technologies to deliver more advanced and dependable positioning solutions.
Technology Strategy
R&D and Applications
Core Technology Applications
Green Design
Key Honors
Type II Environmental Label Product Certication
3536
Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
over
10master’s students
we have1employee rated as Shanghai Outstanding Talent
1Industry Leader
member of the ShanghaiLeading Talent Program ofEastern Talent Plan
Top Talent from the QingfengTalent Program
member of the EasternYouth Talent Project
Approximately270 individualshave been grantedShanghai householdregistration (hukou)through the city's talentattraction policies
we have jointly trained
1doctoral student
Case Study
Developing the H7 integrated GNSS monitoring station with built-in power supply, achievingbreakthroughs in energy e?ciency through low-power technologyFocusing on green design, the Company adopted a sleep-wake mechanism forenergy-saving management during the research and development of the H7integrated GNSS monitoring station with built-in power supply. The facility utilizesa low-power NB-IoT narrowband communication solution, replacing traditionalhigh-power 2G/3G/4G networks to further reduce energy consumption. The powerconsumption of the H7 station is controlled within 2W, achieving an industry-leadingstandard and signicantly outperforming similar products on the market. Equippedwith a built-in solar power system, the H7 station reduces reliance on conventionalenergy sources and helps minimize environmental pollution. Its green design notonly enhances energy e?ciency but also provides sustainable technical support forsuch elds as geological disaster monitoring and tra?c safety, o?ering remarkableenvironmental benets and application value.
We maintain close partnerships with universities and research institutions, establishing post-doctoral research stations and academicexpert workstations to create an integrated industry–academia–research collaboration platform. This accelerates the transformation ofacademic research into practical technologies. Through skill master and chief technician workshops, we manage projects that convertacademic ndings into product innovations. Our experienced technical teams play a key role in turning theoretical research into market-ready solutions, enhancing our technological competitiveness and ability to respond to market needs.
We adhere to scientic ethics throughout our product development process, with a focus on high-precision navigation and positioningtechnologies and their related products and solutions. By addressing real-world industry needs, we apply intelligent technologies tomodernize traditional workows, enhance operational e?ciency, and deliver tangible value to our clients. At present, our technologydevelopment and implementation do not involve any ethical concerns related to human safety decision-making or human-machineinteraction.
We are actively committed to nurturing talent through strong industry-university partnerships. We have established joint trainingprograms with China’s top-tier institutions such as Shanghai Jiao Tong University and Tongji University, aimed at cultivating master’sand doctoral students whose professional and practical skills closely align with our Company’s needs. Additionally, we implement amulti-tiered talent recruitment strategy to build a competitive and diverse talent pool, supporting the Company’s long-term growth andsustainable success.
Shanghai Jiao Tong University–CHC Navigation 2024 Joint Excellent Engineer Training Program Launch and 2023 Student Internship Welcome Event
Recruited 2 postdoctoral researchers.Recruit3-5 postdoctoral researchers in 2025
Invited professors from top universities such as Shanghai Jiao Tong University, Tongji University,and Wuhan University to serve as distinguished expertsDevelop research and development plans, dene research topics, and provide guidance forpostdoctoral researchers and students
PostdoctoralResearch Station
Academician andExpert Workstation
During the reporting period, we launched4 industry-university collaboration projects under the STCSM Explorer Program.
Industry-Academia-Research Collaboration
Key Achievements
Research Workstation
Adherence to Scientic Ethics
H7 integrated GNSS monitoring station with
built-in power supply
3738
Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Intellectual Property ProtectionAt CHC Navigation, we place great emphasis on intellectual property protection and innovation-driven development, having successfullyobtained a wide range of intellectual property rights. To foster innovation, we implement an intellectual property incentive system thatencourages our R&D teams to continuously overcome technical challenges. Additionally, we prioritize the protection and management ofintellectual property by regularly o?ering training and awareness programs to educate our employees on intellectual property laws andregulations, enhance condentiality awareness, and ensure that our technological innovations are e?ectively safeguarded.
In addition to intellectual property incentives, we have developed a timely incentive program for our R&D center. This program coversvarious types of rewards, including quality performance bonuses, value-driven rewards, knowledge contribution awards, and processoptimization prizes, ensuring that employees’ innovative achievements in di?erent areas are recognized and rewarded. Every quarter,we recognize outstanding performers based on their contributions and reward them accordingly. This helps boost the team’s creativityand drives continuous progress in our R&D e?orts.Quarterly Star
Recognizing topperformers eachquarter.
Value-DrivenRewardemployeeswhose ideas orsuggestions areadopted.
Timely Incentiveof QualityFor notableimprovements inquality, e?ciency,and process, aswell as e?ectiveuse of tools,successfulimplementationof improvementsand full teaminvolvement.
Experience/SkillSharingFor valuablecontributionsthrough technicalexchanges andskill training.
KnowledgeContribution AwardFor teams orindividuals whoexcel in buildingdepartmentalknowledge bases.
ProcessOptimizationAwardFor impactfulprocessimprovementsand optimizations.
To support ongoing innovation and technological progress, we have established a robust incentive system to motivate our scientic andtechnical personnel. This includes both intellectual property rewards and timely incentives from our R&D center. The implementationof these measures not only boosts the Company’s ability to attract and retain top talents but also enhances the overall expertise of ourtechnical sta?, fueling continuous innovation and contributing to the long-term growth of the Company.
As an innovation-focused company, we place great importance on intellectual property protection. We regularly organize IP-relatedactivities, such as comprehensive training sessions, online quizzes, and other initiatives, to raise employees’ awareness of intellectualproperty. This encourages full participation from everyone and strengthens our ability to protect our innovative achievements, providinga solid foundation for the Company’s long-term growth.
In April 2024, we launched the Intellectual Property Month, which includeddistributing IP knowledge cards, hosting themed seminars, and holding onlinequizzes. These activities aimed to educate employees on the basics of intellectualproperty, related laws and regulations, and real-world applications. The goal wasto increase awareness across the Company and enhance our capacity to protectour innovations. Over 200 employees participated in the event.
Activities held during the Intellectual Property Month
To strengthen our independent innovation capabilities and motivate our researchers, we have developed the Intellectual Property RewardManagement Policy. This policy provides di?erentiated rewards for achievements such as software copyrights, invention patents, andacademic papers, ensuring a steady stream of intellectual property output. This approach enhances our core competitiveness and drivesboth technological innovation and long-term development.
We o?er cash rewards toemployees who activelyparticipate in intellectualproperty applicationsand successfully securecorresponding rights.
Intellectual propertyachievements are a keyfactor in the evaluationof technical titles, jobappointments, promotions,and other forms ofrecognition.
Each year, we conductan awards program torecognize and rewarddepartments and individualswho excel in meetingintellectual property goals.
If any employee attemptsto claim ownership of ajob-related invention withoutauthorization, we will holdthem legally accountable andseek nancial compensationfor any losses incurred by theCompany.
Over
employees participatedin the event.
CHC Navigation holds over900 intellectual property rights, including over 400 patents.
Key Achievements
Intellectual Property Incentives
Timely Incentive Program of R&D Center
R&D Incentives
Intellectual Property Training
Overview of Intellectual Property Incentive Policy
Timely Incentive Program of R&D Center
Case StudyIntellectual Property Month–Enhancing IP Knowledge
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Key Certication
Product Quality
At CHC Navigation, we adhere to the philosophy of “making CHCNAV atrusted organization and CHCNAV products synonymous with high quality.”We focus on continuous quality improvement through process optimizationand standardized procedures. By implementing system documents such asthe Non-Conformance Control Procedure and the Product Protection ControlStandard, we provide a solid institutional foundation for quality management.We also established the Quality Management Committee to oversee quality-related decisions, including approving quality policies, setting goals, approvingmajor improvement projects, and assigning responsibilities for resolving issues,ensuring a scientic and e?cient approach to quality management.
Key AchievementsBy the end of the reporting period, the Company had51 quality-related procedural documents and 372 process documents.
We respect processes, get things right the rst time, unlock our employees’ potential, and continuously improve. We workalongside our customers to balance opportunities and risks, quickly respond to their needs, and achieve sustainable growth.CHCNAV is committed to delivering high-quality products, services, and solutions, consistently creating value for everycustomer.
1.We see quality as the lifeblood of our company. It is the foundation of our brand and value proposition and plays a critical
role in fostering long-term, loyal customer relationships.
2.We strive for excellence, centering our focus on the end-user experience. We ensure quality through four dimensions:
systems, products, components, and processes, maintaining high standards for results, processes, and our reputation.
3.We aim to create a culture that respects rules and processes, gets things right the rst time, and continuously improves.
4.We ensure that customer requirements and expectations are clearly communicated to our partners and e?ectively
managed, working together to create high-quality and sustainable growth across our value chain.
5.We value expertise and promote a culture of collaboration, building world-class teams of specialists in every eld.
6.Everyone is dedicated to maintaining work quality, ensuring that no subpar output is produced, accepted, or allowed. We
don’t cover up issues, pass the blame, or falsify results; all decisions and problem-solving are based on facts.
7.We hold management accountable for quality, build a quality assurance system based on established processes, and
develop a comprehensive quality management system that can support our future growth.
Quality Goal: To make CHC Navigation a benchmark for high quality in the geographic information and surveying industry.
Success through quality:We are always mindful that quality is the cornerstone of CHCNAV’s survival and the reason ourcustomers choose us. We ensure that customer requirements and expectations are accurately communicated across ourentire value chain, building quality system together.
Quality Policy
Quality Strategy
Quality Management System Certication
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Step 1
Step 2Step 3
On-site training session
PM
R&D DirectorQuality Director
PQA LeaderDepartment ManagerCommunication and
Decision-Making
Communication andDecision-Making
Communication andDecision-MakingPMT leader
Quality Assessment SystemOur quality assessment system focuses on developing strong quality leadership and strictly enforcing quality standards to ensure fullparticipation and ongoing improvement. By assigning clear quality management responsibilities, we have established a comprehensiveassessment framework that ensures that every stage meets high standards. When urgent quality issues arise, we follow a set resolutionprocess to respond quickly and e?ectively, ensuring product quality and customer satisfaction.
We strictly enforce product quality management responsibilities, with a clear system where “the business leader is the primary responsibleperson for quality.” This strengthens accountability in quality management. If product quality issues cause the annual rework rate to fallshort of the target and signicantly a?ect customer satisfaction and the Company’s brand image, the responsible business leader will beheld accountable. This system drives all employees to prioritize quality, ensuring continuous product improvement and protecting ourcompany’s reputation and customer trust.
We focus on precise control of product quality by setting clear qualitymanagement goals, identifying high-risk steps in production accurately, andmaking targeted inspections to increase the pass rate of nished products.To ensure consistent product quality, we have implemented Material LifecycleManagement and Category Material Lifecycle Responsibilities and BusinessGuidelines. These policies oversee every stage of the material lifecycle,assigning clear responsibilities to each team member to ensure that materialsmeet quality and compliance standards.
To strengthen employee awareness of quality and encourage ongoingimprovements, we organized targeted quality management trainingprograms. These included events such as “Quality Month” and specializedR&D workshops. By combining live presentations with on-site inspections,we systematically communicated the key principles, methods, and objectivesof quality management to our employees, aiming for comprehensive productquality improvement.
During the reporting period, we held
quality training sessions in collaborationwith the Product Quality and OperationsDepartments, with over 170participants.
During the reporting period, we successfullyimplemented684 quality assurance
plans as part of our annual quality strategy,consistently driving improvements in productquality.
In September 2024, we hosted a “Quality Month” event focusing on advancing product quality management. The trainingcovered essential tools like FMEA (Failure Modes and E?ects Analysis) and DFMEA (Design Failure Modes and E?ectsAnalysis). By combining theory with practical case studies, participants gained a deeper understanding of these tools’ coreprinciples, applications, and best practices, further enhancing our product quality management and providing strong supportfor identifying and solving potential problems.
We prioritize customer feedback and have set up a fast-response mechanism for urgent quality issues. By creating standardized solutionsand streamlining our processes, we signicantly improve the e?ciency of issue resolution, leading to higher customer satisfaction.
Key Initiatives of Quality Culture
Our Process for Resolving Urgent Issues
Product Management Responsibility
Addressing Urgent Quality Issues
Quality Assessment System
Building Quality Awareness
Case StudyFMEA Tool Application - Enhancing Product Quality and Risk Management
Key Achievements
Key Achievements
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Prompt Response,Professional Service,ComprehensiveSolutions, CustomerSatisfaction
Customer-Centered,Practical, andEnterprising
Quality First, IntegrityAlways, Service Above All
Service Objectives
Service Policy
Corporate Value
Aftersales Service Policy and Objectives
Global Aftersales Service Locations
GBT 27922-2011 After-Sales Service Certication Certicate —— Five-Star
Customer Prole
On-Site ServiceThird-Party HandlingSpare Parts Usage, Return,and Write-O?Equipment Repair
CustomerFeedback
Follow-Up
ReviewClose
CustomerCustomer
Technical UpgradesTechnical Service Engineer (1st Line)
Technical Service Engineer
Service Team Leader
Technical Service Engineer
Technical Support Expert (2nd Line)R&D Lifecycle Management Team (3rd Line)
AcceptanceProcessingClosure
ReceiveOrderTechnicalVerication
VoiceChannel
EmployeeChannelsSystemSelf-CheckEnterprise WeChatConsultationOnline Consultationof O?cial WebsitevvWeChatO?cialAccount400 HotlineConsultation
CreateWorkOrderServiceAuthenticationIssueSeverityDenitionDispatchOrder
Record,Analyze,Feedback
ImproveClose
FaultDiagnosis
DevelopPlan
ImplementPlan
CustomerConrmation
Repair EngineerWarehouse Sta?
Third-PartyOn-Site Service Engineer
Work Order DataCase Database
Customer Rights
After-Sales Service
After-Sales Service Management System
After-Sales Service Process
Customer rights are central to our operations. At CHC Navigation, we are driven by customer needs—focused on addressing their painpoints, expectations, and key concerns. We prioritize the development of high-quality, cost-e?ective products and services that ensurereliable performance, responsive service, and optimized operational costs. Our well-established after-sales service system allows us torespond quickly, resolve issues e?ciently, and continuously improve customer satisfaction. We are committed to helping our customersincrease e?ciency and reduce costs, enhancing their competitiveness and protability, and supporting their long-term success.
Focusing on the challenges and pressures that matter to our customers, we provide competitive and precise spatiotemporalinformation solutions and services, continuously creating maximum value for our customers.
We uphold the principle of “Quality First, Integrity Always, Service Above All” in our after-sales service approach. Guided by a customer-centric, practical, and forward-thinking culture, we communicate our service values and mission to both employees and clients throughsystematic training and outreach. To ensure consistent and reliable service, we have implemented the CHC Navigation After-Sales ServicePolicy, which sets clear standards and procedures for all after-sales activities. Through standardized management and a strong servicemindset, we have built a comprehensive service system, establishing distinct service standards and practices that e?ectively protectcustomer rights.
Our after-sales service process consists of three key stages: acceptance, resolution, and closure. This process is supported by threecore modules: customer proles, work order data, and a case database, all working together to create an e?cient data support system.Customer proles ensure quick authentication and accurate information, work order data enables control and full traceability of theprocess, and the case database helps resolve issues quickly and builds expertise over time. Through modular data management,we increase service response speed and problem resolution e?ciency, ensuring an excellent customer experience and consistentservice quality.
Our after-sales service management system is a collaborative, multi-level framework designed to deliver e?cient and professionaltechnical support and after-sales service to our customers. With a well-dened organizational structure and clearly assigned roles andresponsibilities, we ensure seamless service delivery and consistently high customer satisfaction.Our after-sales service network covers all provinces across the country, providing customers with quick and reliable support. In addition,we have established international service points to o?er comprehensive technical assistance and after-sales coverage for our globalclients, further enhancing their overall service experience and satisfaction.
Our Mission
Our Mission
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Customer Satisfaction Survey GoalsAfter-Sales Service Workow
Customer Satisfaction Survey Goals
Customer Satisfaction Survey Process
7-Day Free Return, Exchange,and Warranty
15-Day Free Exchange andWarranty
1-Year Warranty
Customer “Three Guarantees” Rights
3.7%
74.9%
Acceptance Stage
Customer Complaint Channel
Customer Satisfaction Survey Process
Acceptance Stage
Warranty PolicyDescription
Acceptance StageClosure Stage
Customers report issuesthrough various channels.Our technical serviceengineers create a workorder based on the reportedissue, authenticate it, andassess its severity.
Our technical service engineers workto resolve the issue through four steps:
technical verication, fault diagnosis,solution development, and solutionimplementation. Once the solution isready, it is sent to the customer forapproval.If the issue cannot be resolved, weescalate it to our technical experts andR&D team for further assistance.If on-site support is needed, we sendan on-site service engineer.
We place strong emphasis on protecting our customers’ after-sales rights and strictly adhere to our after-sales service policies. Allcustomers who purchase our products are entitled to the legally mandated “Three Guarantees” within the specied time frame in the eventof a quality issue. In addition, we provide comprehensive warranty services and maintain a dedicated after-sales support team to ensureall issues are addressed promptly and e?ectively, delivering a reliable and worry-free service experience.
We have a dedicated customer complaint channel where customers can report issues by calling our customer service hotline at4006206818. Every complaint is thoroughly investigated to ensure timely and proper resolution, and we take appropriate actionagainst the responsible parties based on our policies. Additionally, we develop improvement measures based on the nature of thecomplaint to continuously optimize our service processes and enhance the overall customer experience.
To better understand our customers’ needs, we collect feedback and insights through a systematic approach, identifying key factorsthat impact customer satisfaction. Since 2020, we have partnered with a qualied third-party provider to conduct an annual customersatisfaction survey for ve consecutive years, ensuring objective and professional results. In addition, we carry out ongoing follow-upsurveys throughout the year, including 400 hotline follow-ups and proactive outreach from our product line teams. This comprehensivetracking system helps us continually improve service quality and optimize our products based on real customer input.
To assess the performance of our products, quality, technical services, and after-sales supportfrom the customer’s perspective.
Survey results from 2024 show that our overall customersatisfaction reached 74.9%, a 3.7% increase from 2023,indicating steady growth. Both customer loyalty and NetPromoter Score (NPS) also saw signicant improvementcompared to 2023. Customer satisfaction remains at a“Good” level, while loyalty and NPS have reached “Excellent”levels for the rst time, marking a signicant achievement incustomer relationship management and service quality.
The survey is conducted primarily through questionnaires, covering various aspects such as promotions, products, services,competition, and overall satisfaction. The process includes questionnaire design, customer research, data collection, and analysis.Ultimately, the results provide us with customer satisfaction scores, loyalty levels, and NPS, o?ering valuable insights that guide ourimprovement strategies.
To improve product quality control and management, enhance customer perception, andstrengthen the Company’s image.To evaluate employee performance.
Survey results from 2024show that our overall customersatisfaction reached
increase from 2023Within 7 calendar days from the start of the warranty period, if the main unit of the productexperiences a performance failure not caused by human error, after verication by ourtechnicians, you can choose to have the product repaired or replaced with the same model,or return it.
We also provide full technical training support for our customers. Upon product delivery, we o?er free technical training (available bothonline and o?ine) to the designated personnel outlined in the contract, ensuring that they are well-versed in the equipment’s functions andcapable of operating it e?ectively. During the warranty period, customers can also access free online technical training to further enhancetheir operational skills and ensure the long-term, e?cient use of the equipment.
Within 15 calendar days from the start of the warranty period, if the product encounters any ofthe following issues, you may choose to exchange it for the same model and specications:
1.The main unit of the product experiences a performance failure not caused by human error.
2.The product is damaged during shipping, and you can provide a damage certicate from the
shipping company.
3.The product is found to have signicant discrepancies from the original product description
in one or more important aspect.During the warranty period, if the main unit of the product experiences a performance failurenot caused by human error, you are entitled to free repair services.
The issue is closed,which includes collectingfeedback, following up,reviewing, and nalizingthe case.Conrm the customer’ssatisfaction with theresolution.
Customer Satisfaction
Design anddistribute thequestionnaire
to relevantdepartments
Evaluate and
rene thequestionnaire
Prepare for thesurvey, including
sta? training
Conduct the
surveyExtract customer
list
Analyze andinterpret data
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Thank You Letter for Wuhan Huace SatelliteTechnology Co., Ltd.–Hunan Xiangtan EmergencyRescue
August 19, 2024
China Anneng Group, First EngineeringBureau,Guangxi Anlan TechnologyDevelopment Co., Ltd.Zhaotong City Geological Disaster Monitoring andEarly Warning Project
August 12, 2024
Yunnan Geological Engineering SurveyDesign & Research Institute Co.,Ltd.Emergency Response for the Breached DongtingLake Dike in Huarong County, Yueyang, HunanProvince
July 24, 2024
China Anneng Group, First EngineeringBureau Co., Ltd.Thank You Letter for Wuhan Huace SatelliteTechnology Co., Ltd -Hunan Tuanzhou Dike PipingRisk Treatment
July 11, 2024
China Anneng Group, Third EngineeringBureau, Wuhan BranchSuper Typhoon Prevention and Large-Scale FloodRescue Drill
May 14, 2024
China Anneng Group, Second EngineeringBureau Co., Ltd.2024 Provincial Water and Drought Disaster DefenseDrill
May 7, 2024
Zhejiang Provincial Water Conservancy FloodControl Technology CenterLetter of Appreciation from the China Association forDisaster Prevention
January 9, 2024China Association for Disaster PreventionEmergency Survey and Mapping Support for theEarthquake in Jishishan County, Linxia Prefecture
January 3, 2024
Department of Natural Resources of GansuProvincialThank You Letters from Customers
NameDateIssued by
Customer Satisfaction Training
Supplier Certication Department
(Sourcing Engineers)
Procurement Engineering Department(Supplier Quality Engineers, SQE)
Procurement Execution Department
(Buyers)Handle supplier certication and costmanagement, including organizingthe identication and evaluationof potential suppliers, building oursupplier resource pool, developingprocurement strategies, managingmaterial costs, and maintainingsupplier relationships.
Oversee supplier quality management,which includes supplier qualicationaudits and evaluations, materialprocess development at the supplier’send, daily quality monitoring,PCN management, performanceassessments, and supplier exits.
Manage the execution ofprocurement orders, which involvescontract management, trackingorder status, order reconciliation,order closure, reverse orders, andevaluating delivery performanceas part of supplier performancereviews.
Procurement Department
Management Structure and Responsibilities of the Procurement Department
Improving Customer Satisfaction
Supplier Selection System
To continually enhance customer satisfaction, we use systematic data analysis to identify customer needs and pain points, and then createtargeted improvement plans. We also integrate customer feedback into performance evaluations to strengthen service awareness ando?er specialized training to improve service quality. As a result, our service quality has signicantly improved, customer satisfaction hasconsistently risen, and we have received numerous written commendations and thanks from our clients.
At CHC Navigation, we take a meticulous approach to responsible procurement. By implementing the Procurement and PaymentInternal Control Management System and the Supplier Management System, we have standardized the entire procurement process,ensuring transparency and fairness in supplier selection. We focus on the reputation, supply capabilities, and social responsibility ofour suppliers, carefully selecting our partners. We also promote open procurement practices, ensuring that the process is transparent,fair, and impartial. We give equal opportunities to small and medium-sized businesses, providing them with a fair chance to competeand supporting the sustainable development of our supply chain.
In the supplier selection process, we are committed to building long-term, stable relationships with high-quality suppliers. To ensurethis, we have set up a dedicated Procurement Department and a procurement committee to oversee supplier management. Oursupplier management process involves scientically categorizing suppliers and implementing a strict entry management system toensure that all suppliers meet our quality and delivery standards. These steps have not only guaranteed the stability of our supplychain but also fostered long-term cooperation and mutual growth with our suppliers.
The supplier selection process involves collaboration across multiple departments to ensure both e?ciency and compliance. TheProcurement Department, as the central body for supplier management, includes the Supplier Certication Department, ProcurementEngineering Department, and Procurement Execution Department, each responsible for supplier certication, technical requirements,and procurement execution, respectively. The Quality Assurance Department inspects incoming materials, production processes,and nished products to ensure that quality standards are met. The Planning Department releases procurement plans based onmarket demand and forecasts, ensuring smooth operations within the supply chain. Additionally, the Procurement Committee actsas the collective decision-making body for procurement-related matters, overseeing supplier selection and management, categorymanagement, and the establishment of business rules, ensuring procurement practices comply with regulations and align withstrategic goals.
During the reporting period, we established stable, mutually benecial relationships with over700 suppliers.
In 2024, we organized training to improve customer satisfaction, with a focus on enhancing employees’ service awareness andcommunication skills while streamlining the process for resolving customer issues. Over 30 representatives from di?erent elds participatedin the training. This enabled our employees to respond to customer needs more e?ciently, improve service quality, and further strengthencustomer relationships, ultimately increasing brand loyalty.
Case StudyCustomer Satisfaction Training to Strengthen Relationships
Responsible Procurement
Supplier Selection
Key Achievements
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Ability to developprojects
Core processescannot beoutsourced; masteryof industry-leadingprocesses
Ensure on-timedelivery; adapt tosmall batch, multi-variety production
Complete qualityframework;comprehensive qualitysystem in place
Timely response
Supplier Qualication Management
Supplier Performance Evaluation Process
Performance Rating Classication and Application
Development
Capability
QualityAssuranceProcessCapability
Service &FlexibilityDeliveryCapability
Start
Monthly Performance
ReviewSupplier PerformanceData Summary Table
Semi-Annual Supplier
ClassicationSupplier Classication
Management
End
Strategic PotentialRating Table ofSuppliersAnnual StrategicPotential Assessment
New Product Development can be directly assigned afterSQE and Sourcing review to decide whether an on-siteinvestigation is necessary.Reduction in procurement or suspensionA warning for more serious issuesPayment suspensionInitiate a performance improvement initiative forthe supplier, including reports, on-site audits, yinginspections, and problem analysis meetings.Elimination process;Materials will be switched to other suppliers of the samecategoryInitiate the supplier switch process and simultaneously startsourcing potential new suppliers.
Grade A
Grade B
Grade C
Grade D
90 ≤ SupplierPerformance
Score≤10070 ≤ Supplier Performance
Score < 9060 ≤ Supplier Performance
Score < 70
Supplier Performance
Score < 60
Supplier Classication
Supplier Qualication Standards
We classify our suppliers into four categories based on nancial impact (procurement volume) and availability (supply risk): strategic,leverage, bottleneck, and general suppliers.? Strategic suppliers have high procurement volumes and high supply risks. They typically supply critical materials or technologies thatdirectly inuence our core competitiveness.? Leverage suppliers have high procurement volumes but low supply risks. They mainly supply standardized and highly substitutablematerials.? Bottleneck suppliers have low procurement volumes but high supply risks. They are usually related to non-standard parts or scarceresources.? General suppliers have both low procurement volumes and low supply risks, with limited strategic potential.Based on this classication, we implement di?erentiated strategies in the selection of suppliers, cooperation models, and resourceallocation to ensure that our supply chain is e?cient, stable, and sustainable.
Before onboarding a supplier, we make a thorough evaluation of their quality management system and manufacturing capabilities. Thisincludes reviewing their development capabilities, process capabilities, delivery reliability, quality assurance, and service exibility. Thisprocess ensures that we select the most suitable partners, minimizing procurement risks.
New product development will be prioritized for directassignment, and in principle, on-site investigation orevaluation may not be required.Additional procurement share opportunities are increased,adjust the purchasing shares among similar suppliersaccording to their rankings and procurement shareadjustment happens in the next month/quarter;Annual recognition as an “Outstanding Supplier” at thesupplier conference with awards, trophies, and certicates.
Suppliers undergo monthly performance reviews and an annual strategic potential assessment. Performance is evaluated across threekey dimensions: quality, delivery, and service. The quality score includes factors like on-time delivery rate, return rates, and recurrenceof issues, ensuring product quality. The delivery score is used to evaluate order fulllment rates, material management, and cooperationlevels, focusing on timely delivery and smooth collaboration. The service score is used to assess the supplier’s technical contributions,innovation, and problem-solving abilities.Additionally, we evaluate the strategic potential of suppliers annually, categorizing them into di?erent levels based on their operationalmanagement capabilities, technological innovation strength, business coverage, and cross-sector collaboration, providing valuablereference for long-term cooperation.
After selecting our suppliers, we implement a systematic approach to ensure that they consistently meet our strategic development goals.We have established the Supplier Management System that outlines the expectations for managing suppliers. We focus on assessingsupplier performance in areas such as product quality, service quality, cost control, delivery times, and product competitiveness, whiledriving continuous improvement. Through a structured performance management system, we regularly evaluate supplier performance,identify improvement areas, and provide training to enhance their technical expertise, quality management capabilities, and servicestandards, helping us build e?cient, long-term supply chain partnerships.
Supplier Management
Supplier Performance Management
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Supplier conference
Non-Disclosure Agreement and Transparent Procurement Agreement
R&D Trial Production
Product quality must meetCHCNAV’s trial productionrequirements.
Product Testing
Suppliers need to cooperatewith CHCNAV for producttesting and trials.
Small Batch Stage
Suppliers must provideproducts that match massproduction standards forsmall batch trial runs.
Product Labeling andPackaging
Product packagingmust meet CHCNAV’srequirements.
Product AcceptanceCriteria
Shipments must beaccompanied by a shippingreport, with the contentconrmed and aligned withCHCNAV’s specications.
Process QualityControl
The production process must bestable and consistent, ensuringadherence to standardized processesand manufacturing practices.
ChangeManagement
Any design or engineering changesmust be submitted to CHCNAV forapproval, and changes can only beimplemented once they are veriedand authorized.IssueResolution
Suppliers must actively cooperate withCHCNAV in analyzing and addressingcomplaints and corrective actions.
Non-ConformingProducts
Suppliers should promptly handlenon-conforming products as perCHCNAV’s requirements.
CompensationMechanism
Compensation should follow theSupplier Quality AbnormalityCompensation Standards.
Pre-ProductionPost-Production
Supplier Quality Management Requirements
Supplier Quality Management
Attaching great importance to supplier quality management, we require our suppliers to sign a quality goal commitment letter everyyear and set clear objectives around key performance indicators. Through strict evaluation and selection processes, we ensure that oursuppliers possess reliable quality control capabilities to guarantee component quality at the source. At the same time, we continuouslyoptimize our management processes and strengthen quality control to enhance overall supplier performance and ensure product qualityand supply chain stability, thereby laying a solid foundation for long-term cooperation with our suppliers.
To continuously enhance the overall performance of our supply chain and ensure e?cient delivery, we are rolling out specialized trainingprograms for our core suppliers. These initiatives are designed to raise awareness of quality, streamline production processes, andincrease on-time delivery rates, all while building an e?cient and sustainable supply chain together.Supplier Training
Case StudyBuilding Quality Together, Winning the Future Through Collaboration
In May 2023, the CHC Navigation 2023 Supplier Conference was successfully held at the CHCNAV Smart Industry Base under thetheme “CHCNAV 20 Years-Grateful for Your Support.” The conference, with the theme “Building Quality Together, Winning the FutureThrough Collaboration,” brought together nearly 300 supplier representatives to discuss future development. The Chairman reectedon the Company’s 20-year journey and expressed heartfelt thanks to our supplier partners for their ongoing support at the conference.The event also featured an award ceremony recognizing suppliers who excelled in joint innovation, delivery e?ciency, and qualitycontrol. Awards like the Joint Innovation Award, Best Delivery Award, and Excellent Quality Award were presented. Going forward,CHC Navigation will continue to collaborate closely with our supplier partners to deliver outstanding quality, foster industry innovation,and provide superior products and services to our customers, driving mutual success.·
We continue to strengthen the integrity ofour supply chain procurement processes,aiming to meet high standards of compliance,transparency, and sustainability. In the processof all our business activities, we rigorouslyfollow applicable laws and regulations,establish clear ethical standards for thesupply chain, and implement standardizedprocurement bidding procedures along witha strong anti-corruption oversight systemto govern the behavior of procurementsta?. To ensure integrity and transparencyin our commercial activities, we require allexternal partners—including customers andsuppliers—with whom we have businessor nancial dealings to sign a TransparentProcurement Agreement and a Non-Disclosure Agreement. These agreementshelp mitigate procurement-related corruptionrisks and create a transparent, fairprocurement environment.
We are committed to fairness and impartiality in cooperation with all our partnerships, ensuring equal treatment for all. In terms ofnancial management, we strictly adhere to contract terms, ensuring timely settlement of payables and preventing overdue or unpaidbalances, thereby protecting the legal rights and interests of all our partners.
Transparent Procurement
Fair Treatment of SMEs
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Agrishow 2024 Exhibition Scene
INTERGEO 2024 Exhibition Scene
Exhibition Scene
Water Academic Congress Scene
Industry Collaboration
Industry Event Participation
To foster industry collaboration, we actively integrate into the broader industry ecosystem by participating in events, forums, and exhibitions,continuously strengthening our inuence and voice. We are also committed to advancing the standardized development of the sector byactively contributing to the formulation of national and industry standards. Through these e?orts, we support the high-quality growth of theindustry and help build an open, collaborative, and mutually benecial ecosystem.
We place strong emphasis on collaborative partnerships within the industry. By actively participating in exhibitions, seminars, and relatedevents, we continuously strengthen communication and cooperation with industry peers. These activities help us stay informed on thelatest trends, cutting-edge technologies, and advanced management practices, while also o?ering valuable platforms to showcase ourstrengths and increase brand visibility. Through deep engagement with experts, scholars, and peer companies, we gain clearer insight intomarket needs, drive technological innovation, and respond more e?ectively to changing conditions—ensuring our path toward sustainabledevelopment.
In October 2024, the Annual Conference and Exhibition of China Geographic Information Science and Technology ofSurveying and Mapping was held in Zhengzhou. Our CEO attended the opening ceremony and delivered a keynote speech.We showcased more than 60 self-developed smart surveying and mapping products, including the new Xingzhe X500 droneand the RuShi RS10 measurement system, which drew signicant attention. Our latest LiDAR technology advancementswere also featured in media coverage during the event. This conference not only highlighted our technological capabilities,but also helped strengthen industry partnerships and supported the advancement of a digital China.
In November 2024, the China Water Academic Congress was convened in Xi’an. Our General Manager for the WaterConservancy sector delivered a specialized presentation at the “Smart Water Conservancy & Digital Twin” session,showcasing our innovative solutions in areas like comprehensive monitoring of medium and large reservoirs, UAV inspection,water conservancy surveying, and hydrological testing. Leveraging technologies such as high-precision positioning, UAVs,and unmanned surface vessels, these solutions support water safety, disaster prevention, and digital twin development. Wewill remain committed to deepening our engagement in the water conservancy sector, contributing to the industry’s high-quality development and the advancement of digital China.
In April 2024, Agrishow 2024, Brazil’s largest agricultural machinery exhibition, was held at the Ribeir?o Preto Exhibition Center.As one of the most inuential platforms for agricultural technology and machinery in Latin America, Agrishow continues tobe a key venue for showcasing industry innovations and trends. As a global leader in precision agriculture, we presented aselection of high-end products and solutions, drawing strong interest and engaging in in-depth discussions with numerousvisitors. Highlights included our NX510 series auto-steering system for agricultural machinery, the X Series guidance system,and the IC100 satellite leveling system—all demonstrating our technological leadership in precision agriculture.
In September 2024, the INTERGEO 2024 exhibition o?cially opened in Stuttgart, Germany. We showcased our latestadvancements in high-precision positioning and intelligent applications, including the CHCNAV Star-Earth Integrated GNSSAugmentation Service and the RuShi RS10 Handheld LiDAR+GNSS RTK system, among other innovations. Our regionalbusiness manager took the stage to share recent breakthroughs and application cases in LiDAR technology. At INTERGEO,we engaged with industry experts, innovators, and global partners, exchanging insights on emerging trends and exploring newmarket cooperation opportunities—further expanding our international presence and inuence.
Case StudyParticipating in International Exhibitions to Accelerate Global Brand Expansion
Case Study
Case Study
Participating in Major Industry Exhibitions to Showcase Our Technological Expertise
Engaging in Academic Conferences of the Industry and Deepening Our Expertise
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Other Exhibitions
Our Booth at the CIIF
December 5, 2024 Zhejiang International Intelligent
Transportation Industry Expo
September 20, 2024 Seminar on Multi-Beam Bathymetric SystemTechnology
December 6, 2024 Seminar on Smart Hydrology Technology of
Yangtze River BasinTechnology
October 24, 2024 International Summit on BDS Applications
NationalStandard
GB/T 43478-2023 July 2024
GroupStandard
T/CAMA 102—2023January 2024
CategoryStandard
Number
Implementation DateImage
Standard Development
Case StudyShowcasing Our Innovation at the CIIF
In September 2024, the 24th China International Industry Fair (CIIF) was held in Shanghai. At the Science and TechnologyInnovation Exhibition, we showcased our BeiDou high-precision smart equipment and solutions, covering sectors such assurveying, marine, agriculture, and construction. Our booth attracted signicant attention and sparked engaging discussionswith industry professionals. During the event, our H7 integrated GNSS monitoring station—recognized for its adaptive frequencymodulation and ultra-long battery life—received the “CIIF High-tech Engineering Award,” highlighting our technologicalcapabilities and further strengthening our industry inuence.
We are actively engaged in the formulation of national and industry standards, contributing to the development of a more regulatedand unied industry landscape. Through our role in standardization, we aim to advance technological capabilities, promote industrybest practices, and enhance our inuence—supporting the high-quality growth of the sector.
Standard Development
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Environmental Protection and Climate Response
Environmental Risk Management
Tackling Climate Change
We have established a comprehensive environmental management policy and system, with clearly dened responsibilities for eachdepartment and role to ensure all environmental e?orts follow structured and consistent guidelines. Based on our Infrastructure and WorkEnvironment Control Procedures and Environmental and Safety Operation Control Procedures, we manage infrastructure, workplaceenvironments, and environmental matters systematically to ensure the e?ective functioning of our environmental management system.We have obtained environmental management system certication and are committed to continuously optimizing our environmentalprocesses. Through regular internal audits and management reviews, we ensure that all activities related to project development anddesign meet applicable environmental standards and requirements.
To ensure our management policies and goals are e?ectively implemented, and to control operations related to key environmental factors,we have developed the Environmental and Safety Operations Control Procedures. This procedure provides a systematic approach tomanaging environmental and occupational health and safety processes for engineering consulting, design, and general contractingprojects within our management system scope. It denes the methods and conditions required for controlled operations, ensuring thatall activities are conducted in a safe and compliant manner. By following this procedure, we can e?ectively manage or minimize potentialenvironmental impacts and apply scientic methods to address identied risks.
We are committed to tackling climate change by promoting the adoption of clean technologies through innovation. Our high-precisionnavigation and positioning products and solutions are widely applied in smart transportation, precision agriculture, and natural resourcemanagement, helping clients reduce carbon emissions and enhance resource e?ciency. Looking ahead, we will continue to exploreopportunities in clean technology and contribute actively to global climate governance.
During the reporting period, we strictlyadhered to environmental regulations,with no major environmental incident oradministrative penalty.
Key HonorsKey Achievements
We Have Been Certied with ISO 14001 Environmental Management System
This product combines radar and visual technologies to achieve comprehensive, high-precisionmonitoring of areas such as slopes, reservoir embankments, and road shoulders. It can capture displacement changes in realtime, promptly detecting potential safety hazards.
Leveraging IoT and BeiDou high-precision positioning technology, we have developed a deformationmonitoring system that is widely used in elds such as geological disasters, mining safety, and transportation slope monitoring.It can collect 3D deformation data of the monitored object around the clock.
This solution integrates surveying-grade LiDAR, high-resolution thermal infrared cameras, and
visible light cameras, along with intelligent seepage detection algorithms, to conduct all-weather inspections of levees. Itcan promptly detect and address risks such as seepage and leakage. With the introduction of LiDAR, the false alarm rate isreduced to below 30%, signicantly improving detection accuracy, especially in nighttime and complex environments.
Using high-density laser point cloud technology, this product enables precise 3D measurement ofgrain in storage, avoiding errors and resource waste typically associated with traditional manual grain stacking.
With the rapid advancement of surveying technology, the demand for forest resource informationhas become increasingly diverse. Intelligent equipment is being more widely adopted in forestry applications, particularly inforest pest control, wildre early warning and monitoring, forest resource surveys, and forestry digital twins.
In the context of frequent extreme weather events triggered by climate change (suchas heavy rainfall and landslides), this device provides scientic and reliable data support for monitoring geological disasters,helping with disaster prevention and mitigation.
This solution o?ers real-time monitoring and early warning capabilities for infrastructuresafety, reducing disaster-related losses.
Through e?cient monitoring and early warning, this solution reduces the risk of disasterscaused by extreme weather events (such as heavy rain and ooding), enhancing climate adaptability.
In light of the climate change threat to food security, this solution improves the e?ciencyand accuracy of grain management, reducing food losses and indirectly supporting climate adaptation.
The smart surveying and mapping equipment provides crucial technical support in
addressing climate change. By integrating drones and high-precision LiDAR with such technologies as digital twins and imagerecognition, the Company has achieved e?cient forestry surveys, accurate identication and localization of forest pests anddiseases, as well as monitoring and early warning of forest res, thus helping reduce carbon emissions caused by forestdegradation. The related solutions can signicantly enhance the e?ciency and accuracy of forestry surveys, facilitate theprotection and management of forest resources, safeguard the carbon sequestration capacity of forests, and enable forests toplay a better role in climate regulation.
CHCNAV’s Climate Change-Related Applications
Monitoring Solutions
3D Solutions
Application Scenario
Application Scenario
Application Scenario
Application Scenario
Application Scenario
Climate Change Response Value
Climate Change Response Value
Climate Change Response Value
Climate Change Response Value
Climate Change Response Value
Radar-Visual Integrated Multi-Point Displacement Monitoring Instrument
Drone Levee Inspection and Risk Detection Solution
Deformation Monitoring System Solution
Grain Storage Measurement Solution
Intelligent Surveying and Mapping Equipment
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Energy Management and Resource Conservation
To strengthen the management of energy and resources, ensure their e?cient and responsible use, reduce costs, and improve overallbusiness performance, we have established the Resource and Energy Management Control Procedure. The Administrative Departmentis responsible for overseeing the planning, monitoring, and evaluation of energy and resource consumption across all departments andworkshops, ensuring the implementation of management measures. Each department is accountable for daily operations, executingenergy-saving and consumption-reduction initiatives, and ensuring the proper use of energy and resources in line with their responsibilities.Additionally, the Administrative Department conducts regular, comprehensive reviews, organizing at least one energy and resource usageaudit across the company every six months. Through on-site inspections, data analysis, and other methods, we identify potential areasof waste, assess the e?ectiveness of energy-saving measures, and develop corrective actions for any issues found, ensuring that thesecorrections are tracked and implemented.
Furthermore, we encourage the principles of water saving, electricity saving, energy saving, land saving, material saving throughout thecompany. Tailored control measures are put in place for di?erent spaces and activities, including process optimization, the adoption ofenergy-e?cient equipment, and waste reduction. By doing so, we support green and sustainable development, continually improve ourmanagement systems, and contribute to both economic and environmental benets.
The “Four New” measures refer to new technologies, new processes, new materials, and new equipment.
Departments must strictlyfollow quota management
guidelines, use rawmaterials and auxiliarymaterials e?ciently,and eliminate wastefulpractices.
Departments must adhereto the o?ce suppliesrequisition system, prioritizeconservation, avoidunnecessary waste, andimprove the e?ciency of
resource use.
At the end of each year, theAdministrative Departmentcompiles and analyzes the totalenergy consumption for the year,setting energy usage targets for thefollowing year for each departmentto ensure clear goals and assigned
responsibilities.
Raw Materials and AuxiliaryMaterials Management:
O?ce SuppliesManagement:
Energy ConsumptionStatistics and Allocation:
Energy and Resource Consumption Management
Tailored energy and resource control measures have been developed for di?erent locations and operations
Places andOperations
ControlContent
ControlMeasures
O?ce Areas (such asphotocopying, printing, airconditioning, and lighting)Engineering Design and GeneralContracting Projects
Energy saving, consumptionreduction, and emission reductionWater saving, electricity saving,energy saving, land saving,material saving, etc.Construction and Installation Sitesfor General Contracting Projects
Paper and electricity conservation
Optimize paper usage, turn o?power promptly, and enhance dailymanagement
Strengthen management and monitoringthroughout the entire project lifecycle
Improve process design, strictly followrelevant regulations and standards,and prioritize e?ciency, rationality,and moderation. Implement cleanproduction technologies and apply the“Four New” measures
Energy Utilization
Our company is dedicated to establishing an e?cient energy management system byrening our energy management policies and optimizing energy usage processes tomeet our goals for energy savings and consumption reduction. In line with the Resourceand Energy Management Control Procedure, we conduct regular maintenance andupgrades of o?ce facilitiesand testing equipment, while introducing advanced energy-e?cient technologies and equipment to enhance energy performance.In day-to-day o?ce operations, we implement various initiatives to raise employeeawareness about energy conservation. For instance, we place energy-saving signs ino?ce areas to remind employees to “lights o? when leaving” and “power down equipmentwhen not in use.” We also assign personnel for regular night patrols to ensure thatlights, air conditioning, and other devices are turned o? when unoccupied. Furthermore,through internal training and awareness campaigns, we encourage employees to adoptenergy-e?cient habits and integrate green o?ce practices into all aspects of daily workand life, aiming to foster a low-carbon, eco-friendly workplace.
Energy Conservation Management
Water Resource Management
We are committed to the e?cient use and conservation of water resources, integrating water-saving practices into our daily operations.The Administration Department sets clear water usage targets and assessment mechanisms for each department, ensuring properdistribution and optimal use of water. Our maintenance team regularly inspects and services the water supply system, quicklyaddressing any issues such as leaks or drips to prevent water waste from the source. Each department also studies the Water Lawof the People’s Republic of China and relevant conservation regulations, implementing tailored water-saving measures, rening wateruse processes, and improving e?ciency. By optimizing water usage processes and upgrading equipment, we have made signicantstrides in water resource management, helping to drive more sustainable water use.
Energy-Saving Signs in O?ce Areas
Circular Economy
We explore circular economy practices, focusing on resource recycling and minimizing raw material waste during the R&D and designstages. By recycling and reusing waste materials, we aim to reduce our environmental impact.Administrative, statistical, and o?ce functions, such as typing and photocopying, are the primary areas where paper consumptionoccurs in our company. To ensure e?cient resource use and sustainable management, we have implemented a strict paper-savingpolicy across these departments. We require double-sided printing and copying in all instances to eliminate paper waste at the source,ensuring more e?cient use of o?ce paper.
We designate personnel for nightpatrols to ensure that lights, airconditioning, and other devicesare powered o? when unoccupied,helping to prevent unnecessary
energy waste.
Night Patrols and Energy-Saving Reminders:
The o?ce building and power
load areas are equippedwith separate switches,and designated sta? areresponsible for ensuring thatthe “lights o? when leaving”policy is followed, ensuringthat energy-saving measuresare implemented e?ectively.
When upgradingequipment in the R&D andManufacturing Departments,we prioritize replacing high-energy-consuming deviceswith newer, energy-e?cientalternatives to reduce energyconsumption from the outset.
Independent Switches andAssigned Responsibility:
Equipment Updates andEnergy-E?cient Upgrades:
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Waste Management
As a high-precision navigation and positioning technology company, we produce minimal waste and strictly follow environmentalregulations to ensure proper treatment of wastewater, exhaust gases, and solid waste. In our engineering projects, we prioritize managingwaste emissions by using scientic planning and green construction practices to optimize resource use, minimize waste, and promotesustainable development principles. This approach contributes to environmental preservation.Water Pollution Control
We fully comply with national and local environmental regulations, adopting a science-based and standardized approach to managing water pollution. Through the constructionof advanced wastewater treatment facilities, we ensure that wastewater discharges meetenvironmental standards.In 2024, we maintained a 100% compliance rate for wastewater discharges, with noinstance of exceeding discharge limits. We also regularly engage third-party agencies totest the wastewater, and all test results meet the required environmental standards.
Water Pollution Control Measures
In 2024, we maintained a
100%
compliance rate forwastewater discharges
ensuring
100%
compliant disposal
Waste ManagementWe adopt strict waste management practices to ensure the proper disposal of bothhazardous and non-hazardous waste. For hazardous waste, such as chemicals andadhesives, we comply with national regulations and entrust qualied professionalagencies to handle all hazardous materials, ensuring 100% compliant disposal. Fornon-hazardous waste, including paper, plastics, and o?ce waste, we promote wasteclassication and management. By optimizing our waste management processes, wee?ectively increase the recycling rate of waste and reduce our environmental impact.
Air Pollution Control
Noise Pollution Control
Our company’s operations do not involve emissions of waste gases, and there is no direct air pollution issue. Throughout our R&D,production, and operations, we focus on optimizing processes, using eco-friendly materials, and promoting green, low-carbontechnologies to minimize our impact on the air. We are involved in supporting green and low-carbon development and relevantenvironmental policies, ensuring a harmonious relationship between our business and the environment.
In our general contracting projects, we strictly manage and control noise emissions at construction and installation sites, ensuringthat noise levels from living areas and various construction machinery comply with national and local standards. By implementingclear noise management measures, we supervise and guide relevant parties to ensure that noise levels at construction sites meet therequired standards. We have also installed professional monitoring equipment at noise monitoring points and regularly conduct noiselevel monitoring. Third-party authoritative agencies are commissioned to issue monitoring reports, which indicate that noise levels atall monitoring points strictly comply with national and local environmental protection standards.
Waste Disposal Methods
Category
DisposalMethod
Recyclable
Non-toxic, non-hazardous
Non-toxic and hazardousNon-recyclable
Collected and sent to regular waste collection stations
for disposalCollected regularly and sent to professional disposal
companiesCollected regularly and sent to professional disposal
companiesCollected and sent to specialized waste collection
stations for special treatmentCollected regularly and sent to professional disposal
companies for treatmentOld electronics, toner cartridges, ink (o?ce
environment)Construction waste, discarded building materials,discarded materials, packaging materials, auxiliarypackaging materials, scrapped equipment, etc. (on-site
at general contracting projects)
We strictly manage and control the handling of these
materials, ensuring that they are transported todesignated disposal sites. Open burning is prohibited,
and toxic or hazardous waste cannot be used as ll
material
Toxic and hazardous
Toxic and hazardous
Shanghai Huace Navigation Technology Ltd.
We ensure that domesticwastewater is treated tomeet standards beforebeing released into themunicipal sewage system,preventing untreatedwastewater from beingdischarged directlyand preventing watercontamination at thesource.
When replacing printer andphotocopier cartridges, westrictly prohibit washingtoner with water to avoidit entering stormwater orsewage systems. Tonermust be collected anddisposed of accordingto regulations to preventwater pollution.
We tightly control thetransport, use, andstorage of hazardouschemicals and oils toprevent leaks. In case ofa spill, we immediatelyreport the incident andtake emergency action toprevent contamination ofwater sources.
For our general contractingprojects, we closelymanage muddy and sandywastewater at constructionsites, strictly controlling itsdischarge to ensure thatconstruction activities meetenvironmental protectionrequirements and preventpollution of nearby water.
Standard domesticwastewater discharge:
Toner control in o?ceequipment:
Hazardous material andoil spill prevention:
Construction sitewastewater management:
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Biodiversity ConservationAt CHC Navigation, we take our corporate social responsibility in biodiversity conservation seriously, leveraging technological innovationand responsible management practices to minimize the environmental impact of our products and operations. We strictly comply withecological protection laws and regulations, ensuring that all project development and operations preserve ecological balance and avoidharm to natural habitats. We actively promote the use of high-precision navigation and positioning technologies in ecological monitoringand conservation. Our solutions deliver accurate data to support biodiversity protection e?orts in areas such as forest pest and diseasecontrol, forest re early warning, forestry surveys, and digital forestry, advancing the sustainable development of the forestry and grasslandsectors. In the eld of hydrographic measurement, our smart water conservancy solutions enable real-time monitoring and analysis ofhydrology, water resources, and water quality, providing critical data for water resource management and protection. Looking ahead, wewill continue to innovate and develop new solutions that support biodiversity conservation, contributing to the long-term protection of theEarth’s ecosystems.
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About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Employee Employment and RightsAt CHC Navigation, we prioritize fairness in employment by building a comprehensive system that fully safeguards our employees’ legalrights. To enhance engagement and career satisfaction, we have developed a well-structured compensation system and continuouslyrene our incentive programs, aligning them with the Company’s evolving needs. These e?orts not only improve our employmentframework and strengthen employees’ sense of belonging, but also enhance our employer brand, support the creation of a robust talentpool, and lay a strong foundation for sustainable talent development.
Employee Employment
Compensation Management
Equity Incentive Program
We adopt a “talent-rst” approach and, in compliance with the Labor Law of the People’s Republic of China, the Labor Contract Law ofthe People’s Republic of China, and the Social Security Law of the People’s Republic of China, have created an Employee Handbook thatclearly outlines recruitment processes, contract termination, and other key procedures. This ensures that all recruitment procedures areconducted strictly according to regulations, preventing fraud and discrimination. We also adhere to industry CSR standards, including arm commitment to banning child labor and protecting minors’ rights. With a transparent recruitment process and a commitment to industrynorms, we improve recruitment e?ciency and ensure fairness in carrying out recruitment activities.
Guided by the principle of “rewarding e?ort and achievement”, we have developed and strictly enforced Performance ManagementMeasures that link employee compensation to skills, position, job performance, and work behavior. To ensure that our performancemanagement system remains aligned with the Company’s goals, we review and adjust it annually. Based on team dynamics, we use a mixof annual, semi-annual, quarterly, and monthly assessments to encourage both organizational and personal growth.
To strengthen the stability of our management and core technical teams and boost e?ciency, we have established a long-termincentive program for our senior executives and key technical sta?. Since our IPO, we have continuously implemented the equityincentive plan, aligning the interests of our executives and core technical team with those of our shareholders. This motivates ourmanagement and key employees to drive the Company’s growth and success together.
We implement quarterly and annual PBC assessments and management, with all employees presenting their performance.Our approach breaks down the Company’s overall strategic objectives step by step, reinforcing the principle of goal alignment.We combine job functions, KPIs, critical events, team and individual development goals, and values and behaviors, strengtheningthe performance-improvement-oriented principle.
By the end of the reporting period, weemploy about
2,046
people,both domestically and internationally.Of these,
67.5%
hold bachelor’s degrees, while
20.72%
have master’s ordoctoral degrees.
Key achievements
Setting Performance Goals
Recruitment and Hiring Regulations
FileManagementand SocialInsuranceJobResponsibilitiesRecruitmentCriteria
Probation andRegularization
Signing theEmployment
Contract
Reporting forDuty for New
Hires
Recruitment
Process
Conditions for
Not HiringRecruitment
Principles
Recruitmentand HiringRegulations
We encourage regular communication between supervisors and subordinates, with supervisors actively tracking their teammembers’ progress towards goals and providing guidance and support when issues arise.We also encourage managers to conduct formal one-on-one meetings with employees regularly, documenting key discussionpoints in the OA system to support employee growth.When new employees join, or when an employee is promoted or transferred between departments, managers shouldprovide performance coaching during the initial phase to help employees adjust to new environments and improve their workperformance.
We follow the principle of objectivity and fairness, conducting regular performance evaluations based on multiple factors, suchas annual performance and competency.The evaluation process includes an appeal mechanism, allowing employees to challenge the results if they have concerns,fully safeguarding their rights.
Performance evaluation results are key references for year-end bonuses, performance-based pay, instant rewards, specialincentives, salary adjustments, awards, promotions, job transfers, skill development, and even employee exits.Additionally, based on the evaluation results, we provide feedback and improvement suggestions to help employees grow anddevelop further.
Performance Implementation and Coaching
Performance Evaluation and Feedback
Application and Improvement of EvaluationResults
Goal Setting
Performance Feedback
Performance Execution
and Coaching
Performance
Evaluation
Departmental Goal
Breakdown
FeedbackDiscussion
Application of
Results
Key EventDocumentationEmployee Self-
Assessment
Group EvaluationDirect ManagerEvaluation
Public Announcementof Results
Mid-term ReviewDaily CoachingPBC Update
PerformanceComplaints
Individual Goal SettingCommunication
Signing the PBC
Performance Management Process
Performance Management Measures
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Employee Training and Development
At CHC Navigation, we see our employees as a key driver of the Company’s continued growth. We place strong emphasis on employeetraining and development, actively fostering partnerships with educational institutions to help enhance skill sets across our workforce.To remain competitive, we o?er incentive mechanisms designed to retain core talent and boost long-term engagement. Through acomprehensive training system, an open, collaborative work environment, and hands-on learning opportunities, we ensure every employeehas the chance to realize their full potential, achieve personal goals, and grow together with the Company.
Huace Business School, an online learning platform, currently o?ers nearly
courses, providing employees witha wealth of learning resources.
Employee Promotion
Employee Training
To support talent development, reduce employee turnover, and encourage continuous growth, we have established an internal mobilitysystem, outlined in our Employee Handbook. This system creates clear opportunities for advancement for high-performing individuals ando?ers exibility for employees seeking role changes based on personal career goals or other needs.By optimizing workforce allocationand providing a fair, transparent career development path, we strengthen employees’ sense of belonging and loyalty to the Company.
We believe that talent development is the cornerstone of long-term growth. Guided by a talent-rst approach, we are committed to buildinga diverse, multi-tiered development system. For new hires, we o?er professional onboarding training and structured probation managementto support smooth integration into the Company. For fresh graduates, we have launched the “Shenghua (Upgrading) Training” program,which combines intensive training, selection processes, job rotations, performance assessments, and hands-on experience. This programenables graduates to quickly adapt, gain a solid understanding of our corporate culture, and build a strong professional foundation,e?ectively nurturing the next generation of talent.
In July 2024, we launched the “Shenghua (Upgrading) Training” program for our new campus recruits. This program o?erscomprehensive onboarding and training across various areas, including job-specic skills and knowledge. It helps new hiresquickly make the transition from students to professionals, enabling them to integrate seamlessly into the company andperform e?ectively in their roles.
In April 2024, we kicked o? the “Dongche Leadership Training” program for newly promoted managers. This program,featuring a series of management courses, helps these new leaders quickly adapt to their roles, gain essential team-buildingand management skills, and lay a strong foundation for e?ective leadership.
Shenghua Training 2024
Management Dongche Leadership Training 2024
In 2024, we granted the rst portion of the 2023 Restricted Stock Incentive Plan (covering
individuals) and thereserved portion of the same plan (covering
individuals). We also vested the rst and second phases of the 2022Restricted Stock Incentive Plan (covering
individual), the second portion of the 2021 Restricted Stock Incentive Plan(covering
individuals), the reserved portion of the 2021 Restricted Stock Incentive Plan - First Phase Vesting (covering
individuals), and the third phase of the 2020 Restricted Stock Incentive Plan (covering
individuals). Since ourIPO, we have rolled out
equity incentive plans, granting stock to a total of
2,723
individuals.
Key achievements
Key achievements
Case Study
Case Study
Campus Recruitment Training to Help New Hires Transition Smoothly
Management Training Program to Strengthen Leadership Skills
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
We place a strong emphasis on talent development and external collaboration. As part of our e?orts, we have built a solidpartnership with Shanghai Jiao Tong University. Both parties signed the Engineering Master’s and PhD Training Reform PilotUniversity-Industry Cooperation Agreement and the Engineering Master’s and PhD Joint Curriculum Development Agreement,which allows students to bridge their academic learning with real-world business practices. This partnership enables resourcesharing and co-development between the university and our company. Together, we aim to cultivate high-level, application-oriented talents while driving the industry’s high-end, intelligent, and sustainable development.
Signing Ceremony
University-Industry CollaborationTo cultivate high-level, application-orientedtalent with innovative thinking, globalperspective, and the ability to drive rapidindustry growth, we actively collaboratewith universities and research institutes.Through joint research projects andcollaborative initiatives, we createopportunities for students to developboth professional expertise and broadercapabilities. We also invite distinguishedprofessors from top universities to serve asexpert advisors, contributing to researchstrategy development and mentoringPhD students and postgraduates. Thesepartnerships strengthen our innovationcapacity, enhance employee skills, andmake more e?ective use of educationalresources, while supporting the cultivationof high-quality talent for society.
In October 2024, we arranged annual health checkups for employees who joined the company that year. To address thediverse health needs of our employees, we o?ered four di?erent checkup packages, tailored to identify specic health risksfor various groups. This approach helped improve the e?ectiveness of the health screenings.
Health Checkup Notication
Employee Health and Safety
At CHC Navigation, we place great importance on the health and well-being of our employees. In 2024, we took steps to continuouslyimprove our safety management systems and provide more comprehensive and e?ective health protection. We focused on enhancingemployees’ safety awareness and skills to ensure safe production practices, safeguard their rights, and fulll our corporate socialresponsibilities.
Occupational HealthWe fully comply with the OccupationalDisease Prevention and Control Lawof the People’s Republic of China andother relevant regulations. Our internaloccupational health managementsystem is well-established, ensuringthat health management processesare standardized. In the workplace,we have equipped our facilities withAED devices and rst aid kits to handleboth routine and emergency medicalsituations, ensuring the safety andhealth of our employees. We alsoregularly conduct health educationprograms to help employees improvetheir personal health management.
AED Devices (Left) and First Aid Kits (Right) Available at the Company
Case Study
Case StudyPartnership with Shanghai Jiao Tong University to Promote Collaboration
Annual Health Checkups to Support Employee Health
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About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
In December 2024, we invited a professional Traditional ChineseMedicine (TCM) team to visit our company and conduct wellnessactivities. In the morning, the doctors provided consultationsand body assessments for employees, o?ering personalizedhealth advice. In the afternoon, the TCM team hosted a wellnessseminar to teach employees how to prevent and manage commonwork-related health issues. They also demonstrated traditionaltechniques such as acupressure, cupping, and acupuncture,helping employees improve their health awareness and maintaina healthy lifestyle.TCM wellness event at the Company
Safety Training
We are dedicated to improving oursafety production standards. In 2024,we organized re drills and conductedvarious safety training sessions to giveemployees practical experience inhandling emergency situations. Theseinitiatives signicantly enhanced theirability to respond to emergencies andprotect themselves in unsafe conditions.
In April 2024, we organized re safety training and hands-on drills to enhance employees’ emergency response and evacuationskills. The training included both theoretical re safety knowledge and practical experience with re extinguishers. By combiningtheory and practice, we helped employees gain essential reghting skills and boosted their safety awareness in case ofemergencies.
Fire safety training drill
Key honors
Level 2 Excellent Enterprise Certicate of Safety Production
Standardization
Company Safety Production License
Employee Support and Activities
At CHC Navigation, we place high importance on employee care and engagement, striving to create a positive work environment thatfosters a strong sense of belonging and well-being. Through a range of structured initiatives, we enhance the workplace experienceby providing dedicated event spaces and organizing holiday celebrations. We incorporate a human-centered approach into dailyoperations, helping to build a warm and supportive atmosphere. Additionally, we maintain open communication channels to activelygather employee feedback and suggestions, ensuring that their voices are heard, valued, and reected in meaningful improvements.Employee Communication and Feedback
Employee Satisfaction Survey
We continuously improve our internal communicationand feedback system and have developed the“Tongshiba (Colleague Hub)” online platform. Thisprovides employees with an anonymous channelto voice their opinions, o?ering them the chance tocontribute ideas to the Company’s growth. Employeescan submit feedback on various topics, includingcompany products, services, and workplace matters,either anonymously or by revealing their identity.Additionally, our corporate WeChat system enablesemployees to communicate directly with colleaguesat all levels, including the Company’s chairman,ensuring open and e?ective communication across theorganization.To further protect employee rights, we have establisheda legally compliant labor union, which acts as a bridgebetween management and employees, maintainingclose and constant communication with our sta?.
To better understand employee perspectives on company facilities and the overall work environment, we developed and distributedthe 2024 Employee Satisfaction Questionnaire. The survey covered key areas such as the work environment, benets, and supportfacilities, enabling us to gather comprehensive feedback. Following a detailed analysis of the responses, we compiled a SurveyReport outlining both strengths and areas for improvement. Based on this feedback, we have implemented targeted enhancements tocontinually improve the employee experience.
“Tongshiba (Colleague Hub)” online platform development
Survey Topics Included in the Questionnaire
Issues withequipment and event
organization
Daily o?ce tasksEmployee mealsPublic Facilities in the
Work Area
Apartmentmanagement and
services
Case Study
Case Study
Traditional Chinese Medicine (TCM) Program for Employee Wellness
Fire Safety Training and Drills to Improve Self-Rescue Skills
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Employee Support and ActivitiesTo enrich employees’ daily lives and boost their happiness, we provide a variety of recreational spaces for employees to engage in sportsand activities. We also host regular sports competitions, rewarding outstanding employees and teams with special prizes to encourageactive participation and promote a healthy lifestyle.Employee Activities and Facilities
Varied Employee Activities
Football eld
Other recreational spaces
Competitive events
Annual Open Day for FamiliesTeam-building wall activities
Fitness equipment
Basketball court
Pool table
In March 2024, we organized an aromatherapy craftingworkshop for our female employees. They prepared materialsand crafted their own aromatherapy products. This hands-onactivity not only enhanced their skills but also encouragedinteraction and bonding among employees, fostering teamunity and a greater sense of belonging.
We also focus on creating a warm, welcoming work environment by organizing holiday events that increase employee engagementand strengthen their connection to the Company, showcasing our commitment to employee care.
In June 2024, ahead of the Dragon Boat Festival, we hostedan event where employees made Zongzi (traditional ricedumplings) and sachets at the company cafeteria. This activitynot only improved employees’ practical skills but also createda festive atmosphere, adding to the sense of community in theworkplace.
In December 2024, we organized a Christmas event where four employees dressed up as Santa Claus to deliver gifts andcheer to their colleagues. The fun-lled activity maintained the holiday spirit while also fostering a positive and upliftingimage for the Company.
Aromatherapy Crafting Session
Dragon Boat Festival Activity at the Company
Christmas Fun Activity
Case Study
Case Study
Case Study
Aromatherapy Crafting for International Women’s Day: Caring for Our Female Employees
Zongzi and Sachet Making for Dragon Boat Festival – Building Festive Spirit
Santa Claus Visits: Fun Employee Engagement at Christmas
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
Heartfelt Social WelfareAt CHC Navigation, we believe in sharing the benets of our success with society. Through volunteer work, donations, and other initiatives,we aim to promote fairness and progress. We are particularly committed to supporting youth education, taking tangible steps to fulll ourcorporate responsibilities.
In March 2024, we donated RMB 50,000 to the Toudaoshui Primary and SecondarySchool in Aihua Town, Yun County, Linchang City, Yunnan Province, as part of adonation agreement. The funds will go toward building sports facilities, including asynthetic running track, basketball court, badminton court, and volleyball court. Thisinitiative will address the growing need for physical activity among students, promotediverse physical education, and raise awareness about tness among young people.
On the Double Ninth Festival in 2024, the Companydonated RMB 50,000 to Dongfang Village in QingpuDistrict, Shanghai. In addition, the Company’swholly-owned subsidiary, Shanghai Sinov NavigationTechnology Co., Ltd., donated daily necessities worthRMB 9,450 to the elderly in the village. By deliveringthe donated supplies to the local area, the employeesof the Company brought warmth and care to the elderly.
In July 2024, we welcomed a group of junior reporters from Xianghuaqiao Street in Qingpu District. Our Vice President personallygreeted them, leading a tour of various hardware equipment and answering their questions. This event sparked the reporters’creative thinking while helping them develop valuable skills like observation, analysis, communication, expression, and practicalabilities.
Donation Certicate
Targeted Assistance for Dongfang Village in Qingpu District
Junior Reporters’ Tour
Disaster Relief SupportCHC Navigation leverages its expertise in positioning, navigation and mapping technologies to support disaster response e?orts,providing both equipment and skilled personnel to enable e?ective disaster monitoring. This helps reduce the risk of secondary lossesto human life and property. We are committed to fullling our corporate social responsibility and making an ongoing contribution to thesustainable development of society.
WaterConservancy
Mining
ood rescue and relief and levee breach closureenvironmental monitoring systems for
emergency rescue and systems for naturaldisaster monitoring and early warning
emergency river ow monitoring
irrigation areas, mountain pond detection,watershed monitoring, and reservoir safetymonitoring
levee inspection and emergency drillsreservoir capacity survey, coastal mapping,and underwater surveys and restoration.
lope monitoring of dams
at terrain tailings ponds and valley-typetailings ponds
surface displacement and deformation, groundwater level, and internaldisplacement
metal mining areas
landslide-prone areas
disaster monitoring and emergency responseearthquake disaster, forest re prevention, andood disaster
all-time forest protection and forest rangerpatrol management systems
mudslide-prone areas
landslides, mudslides, ground subsidence,ground cracks, surface settlement, and collapse
Application ScenariosApplication Scenarios
Application Scenarios
Application Scenarios
Application ScenariosApplication Scenarios
Application Scenarios
Application Scenarios
Application Scenarios
Application Scenarios
Application ScenariosApplication Scenarios
Application ScenariosApplication Scenarios
Application Scenarios
Application Scenarios
Emergency underwater terrainmeasurement solutions
Solutions for emergency survey
with unmanned surface vessels
Automated hydrological testing solutions
Solutions for small reservoir rainwater
monitoring and forecasting and dam safety
monitoring
Solutions for detection of hiddenrisks in water areasReservoir capacity solutions
Solutions for safety monitoring of hydropowerstation structures and reservoir bank slopes
Online tailings pond safety monitoringsolutions
Automated landslide monitoring and earlywarning system
Automated monitoring system for collapse
Emergency mapping solutions
Forest and grassland re prevention patrol
and monitoringSystem for identication and investigation ofgeohazard risk points
Automated landslide monitoring and earlywarning system
Open-pit mine slope safety monitoring solutions
Solutions for monitoring of subsidence in
goaf areas
Application of Our Products in Disaster Warning and Response Projects
Case Study
Case Study
Case Study
Donating to Build Sports Facilities for a School in Yunnan
Donate funds and supplies to extend warmth and care
Hosting Junior Reporters for an Industry Tour
GeologicalDisasters
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
About CHC Navigation
Integrity as the Foundation,Leading the Way with SmartNavigation
Innovation-DrivenDevelopment, Creating Valuewith Intelligence
Collaborative E?ciency, SmartPartnerships for a SharedFuture
Low Carbon Empowerment,Smart Protection for a GreenNew Planet
Working Together forProgress, Growing withIntelligence
Working Together for thePublic Good, Bringing Warmthto Society with Innovation
a landslide a?ected the Hexing and Hepingvillages in Liangshui Village, Tangfang Town,Zhenxiong County, Zhaotong City, Yunnan. Inresponse, we immediately deployed a teamof technical experts equipped with emergencysurveying equipment to the site. Our teamworked closely with local authorities to supportrescue and relief e?orts.
ooding struck the Beijiang River in GuangdongProvince. Our technical team, in collaborationwith the National Institute for Natural DisasterPrevention, joined a levee inspection teamin Qingyuan City to assess potential risks.We promptly shared our ndings with localauthorities, providing critical data that enabledthe implementation of timely preventivemeasures and helped reduce the impact of thedisaster.
heavy rainfall and severe storms a?ectedmultiple areas of Huangshan City, AnhuiProvince, resulting in signicant ooding. Ourtechnical team collaborated with the HuangshanHydrology and Water Resources Bureau toconduct urgent river ow measurements,delivering essential data to support local oodcontrol and disaster response e?orts.
continuous rainfall triggered a piping risk atpile number 19+800 along the Dongting Lakefrontline in Huarong County, Yueyang City,Hunan Province. At 17:48, following a failedemergency closure, the levee breached. Ourteam quickly joined the rescue e?orts, collectingabove-water and underwater terrain data,conducting levee inspections, and identifyingrisks such as piping and seepage. Our timelysupport helped stabilize the defense line andenabled a swift, accurate closure of the breach.
PS-SAR1000 360 ° SAR Monitoring System Monitoring the Slope
Levee Inspection Site
APACHE 4 Unmanned Surface Vessel in Operation
CHCNAV Technicians Processing Data
In April
In June
In July
InJanuary2024
Supporting Talent Development
To support talent development and promote educational advancement, CHC Navigation leverages its technology and resources toassist universities by providing advanced experimental equipment and nancial support. This initiative enhances students’ practicalskills while strengthening collaboration among industry, academia, and research. Through these e?orts, we contribute our expertise toaddressing complex societal challenges, reecting our ongoing commitment to corporate social responsibility.
In May 2024, Shanghai Taihexing Enterprise Development Partnership (LimitedPartnership), a person acting in concert with the Company’s controlling shareholderdonated RMB 2 million to the Education Development Foundation of a university inShanghai. The donation established the “Little Squirrel” project fund under the Collegeof Social Development and Public Policy, supporting research on social supportsystems for children with ADHD. The fund aims to provide more e?ective, science-based support for these children and to contribute to building a more inclusive society.In 2024, Shanghai Taihexing Enterprise Development Partnership (Limited Partnership),a person acting in concert with the Company’s controlling shareholder, donated RMB3 million to the education development foundation of a university in Nanjing. Thedonation is earmarked for the university’s CHC Navigation Talent Program, aiming tosupport the development of its talent cultivation initiatives.
In November 2024, we donated a handheld 3D laser scanner to a national-level experimental teaching demonstration centerat a university. This donation supports the training of future surveying professionals and enhances collaboration betweenindustry, academia, and research. It aims to help universities achieve more innovative outcomes in the eld of surveying andmapping.
RS30 laser Scanner Donation Event
Case StudyTechnical Support for Disaster Relief and Social Responsibility
Case Study
Case Study
Fund Donation to Support Scientic Research
Instrument Donation to Fulll Our Mission
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
Key achievements
IssueIndicator classicationName of quantitative indicator Unit202420232022
Corporategovernance
Board of Directors
Total number of Board of Directors members/
Among them: Number of female directors/
Among them: Number of executive directors/
Among them: Number of independent directors/
Commercialethics
Commercial bribery andcorruption incidents
Total number of con?rmed corruption cases/
Unfair competition cases
Total number of lawsuits/administrative penaltiesagainst fair competition
/
Total ?nes for violation of fair competition
RMB(10,000)
IssueIndicator classicationUnit202420232022
Environmentalmanagement
Number of violations of environmental laws and regulations/000Amount of major administrative penalties imposed by relevantdepartments such as the ecological environment departmentdue to environmental incidents during the reporting period
RMB(10,000)
Energy utilizationTotal amount of purchased electricityMWh5,601,429.25,406,212.34/
Governance performance
Environment performance
Society performance
IssueIndicator classicationName of quantitative indicatorUnit202420232022
Employeeemployment
Number of employeesTotal number of employees/2,0461,8441,734Total number of employees
Number of newly-recruitedemployees
/455//Number and proportion ofemployees by gender
Number of female employees/416387349Number of male employees/1,6301,4571,385Proportion of female employees%202120Proportion of male employees%807980
Employeeemployment
R&D departmentpersonnel
Total number of R&D personnel/681615554Proportion of R&D personnel%3433.2832Number and proportion ofemployee resignations
Number of employee resignations/253//Employee turnover/resignation rate%12//
Employee rights& interests andwelfares
Protection of basic rightsand interests
Employee social security paymentcoverage rate
%100100100DiscriminationConrmed incidents of discrimination/000Forced laborConrmed incidents of forced labor/000Child laborConrmed incidents of child labor/000Employeesafety
Occupational safetytraining
Number of safety drills (re, toxic gasleak, etc.)
/21/Work-related injury
Number of work-related deaths/000Occupational disease incidence%000Talenttraining anddevelopment
Sta? training assessment
Total number of training sessionsthroughout the year
/527396280Number of employees trained/20461,8441,734Employee training coverage%100100100
R&D innovation
R&D investment
R&D expenditure
RMB(10,000)
46,901.9146,211.31 40,304.60Proportion of total R&D expenditureagainst operating revenue
%14.4317.2518.02Intellectual property
Number of patents held/452353273Number of invention patents held/183162156Number of software copyrights held/333315253Product qualityProduct quality
Annual amount of damages involvedin major safety/quality liability incidentsrelated to products and services
RMB(10,000)
Data securityand customerprivacy
Data security and customerprivacy
Number of conrmed incidents of datasecurity
/000Specic amount involved in incidentsof data security
RMB(10,000)
Number of conrmed incidents ofcustomer privacy breach
/000Specic amount involved in incidentsof customer privacy breach
RMB(10,000)
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
Index of Indicators
Level-1 topicLevel-2 topicRelated chapters
1Combating climate change
Management of risks and opportunities related toclimate change
Environmental protection and climateresponseAssess the adaptability of the Company's strategyand business model to climate changeTransformation plans and measures to addressclimate-related risks and opportunities, and progressPractices in reducing Greenhouse gas emissions
Energy management and resourceconservation2Pollutant emissions
Information of pollutant discharge
Waste emission managementPollutant discharge and treatmentEmission reduction targets3Waste disposal
Information of treatment
Waste emission managementEmission reduction targets
Ecosystem andbiodiversity conservation
Protective measures within the area
Biodiversity conservationProtective and restoration measures
Environmental compliancemanagement
Risk management
Environmental protection and climate
responseEmergency6Energy utilization
Status of use
Energy management and resource
conservationClean energy7Water resource utilizationStatus of use
Energy management and resource
conservation8Circular economy
Specic measures
Energy management and resource
conservationProgress9Social contributionContributionHeartwarming social welfare initiatives
10Innovation driven
Strategic goalsInnovation drivenSpecic situationInnovation drivenR&D results
Innovation driven, intellectual property
protectionInnovation impactInnovation driven
Scientic andtechnological ethics
Internal managementInnovation drivenViolationsNot involved
Level-1 topicLevel-2 topicRelated chapters
12Supply chain security
Risk management
Responsible procurementSupport measuresImprovement measures
Treat small and medium-sized enterprises equally
Unpaid amount
Responsible procurementSpecic situation
Product and service safetyand quality
Management system
Product qualityQuality certi?cationMajor accidentsNot involvedAfter-sales service
Customer rights and interestsAccessibility
Data security andcustomer privacyprotection
Management system
Information securitySecurity incidentsLeakage16Employees
Employee recruitmentEmployee employment and rightsOccupational health and safetyOccupational health and safetyCareer development and trainingCareer development and training
Stakeholdercommunication
Communication system
Investor relations managementSuggested channels
Anti-commercial briberyand anti-corruption
Management system
Business ethicsTraining performanceEvent19Anti-unfair competitionAdministrative penaltiesBusiness ethics
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Shanghai Huace Navigation Technology Ltd.Environmental, Social, and Governance (ESG) Report
Reader Feedback Form
Dear Reader,Thank you for taking the time to read the 2024 Environmental, Social, and Governance (ESG) Report of Shanghai Huace NavigationTechnology Ltd. To better serve you and other stakeholders, and to continuously improve our performance in fullling our corporate socialresponsibility, we sincerely welcome your feedback and suggestions. Your insights are valuable in helping us provide more meaningfulinformation and enhance our ESG practices.Multiple Choice Questions (Please tick the appropriate box)
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Open-ended QuestionsDo you have any comments or suggestions regarding CHC Navigation’s social responsibility performance and this report?
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