CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
About This Report
This Report is the 2024 Environmental, Social and Governance Report (hereinafter referred to as “this Report,” or “the ESG report”) published by Shenzhen TranssionHoldings Co., Ltd. (hereinafter referred to as “Transsion Holdings,” “Transsion,” “we/us,” or “the Company”). It primarily discloses the Company’s ESG philosophy,material advancements, and performance during the 2024 reporting period.
Basis for Preparation
Scope of the Report
Data Sources
Report Availability
Feedback
This Report has been prepared in accordance with the Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies—Sustainability Report(Trial) (hereinafter referred to as the “Sustainability Report Guidelines” or the “Guidelines”). It also references the Global Reporting Initiative (“GRI”) SustainabilityReporting Standards (“GRI Standards”) and the United Nations Sustainable Development Goals (“SDGs”).
Unless otherwise specied, the time frame covered by this Report is from 1 January 2024 to 31 December 2024 (hereinafter referred to as “this year” or “reportingperiod”). The content of this Report encompasses Transsion Holdings and its subsidiaries and branches.Unless specically indicated, all amounts referenced in this Report are denominated in RMB.
The data presented in this Report has been sourced from the Company’s o?cial documents, relevant reports, and statistical data.
This Report is available in both Chinese and English versions. In the event of any discrepancies between the two versions, the Chinese version shall prevail.The electronic version of this Report can be accessed and downloaded from the Shanghai Stock Exchange (“SSE”) website (www.sse.com.cn) and the Company’so?cial website (www.transsion.com).
For any enquiries or feedback regarding this Report or its contents,please contact us through the following channels:
Address: Transsion Building, No.8 Xianyuan Road, Xili Community,Xili Sub-district, Nanshan District, Shenzhen City, China
Phone: 0755-33979932Fax: 0755-33979211Email: investor@transsion.com
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Company Overview
Transsion Holdings is committed to becoming the most popular provider of smart devices and mobile services for consumers in global emerging markets. TheCompany is best known for its high-quality multi-brand smart devices. Mobile phones are its core products, while it also o?ers mobile Internet services based onthe self-developed operating system and data tra?c portals. Transsion's brand portfolio comprises leading mobile phone brands in emerging markets, includingTECNO, itel and Innix, as well as Carlcare for after-sales services, oraimo for smart accessories, and Syinix for home appliances.Transsion Holdings focuses on consumers in emerging markets and values the neglected needs of people in emerging markets, to improve the lives of as manypeople as possible through technology and innovation.Transsion Holdings was listed on the SSE Star Market in 2019, and has been included in the MSCI China A Index, MSCI China A Onshore Index, MSCI China AllShares Index, CSI 300 Index, CSI STAR&CHINEXT 50 Index and SSE STAR 50 Index, etc. In recent years, the Company has also been honoured with numerousawards, including “Top 500 Enterprises of China”, “Top 500 Enterprises of China’s Manufacturing Industry”, “China Top 500 Private Enterprises”, “China Top 500Private Manufacturing Enterprises”, “Fortune China 500”, “Deloitte China Best Managed Companies” and "50 Smartest Companies", by MIT Technology Review.
Together We Can
To become the most popular provider of smart devices andmobile services for consumers in global emerging markets
To improve the lives of as many people as possible throughtechnology and innovation
Company Prole
Value SystemPhilosophy
Vision
Mission
Core Values
Customers
Customers are both the starting point and the end point for all workof TRANSSIONers.
RespectRespect denes how we treat each other and our di?erences.OpennessStaying open connects us to the future and its possibilities.InnovationInnovation is essential to achieving breakthroughs on di?erentlevels, both personal and organisational.SharingSharing invites every “I” to become “we”.Bottom LineWe always show compassion, even if it puts us at a disadvantage.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Message from the ManagementTranssion is a “Long-term-oriented” technology company. Guided by our Mission of “To improve the lives of as many peopleas possible through technology and innovation”, we are committed to continually improving and implementing our ESGgovernance strategies and goals whilst striving for operational excellence.We integrate our Mission and ESG governance into our strategic formulation, corporate governance, product innovation,corporate culture, and public welfare initiatives. We aim for the dual achievement of business success and social value,working to discover a sustainable and high-quality development path.
Innovation Breakthroughs: Intelligent Experience for a Better Life
The emergence of the AI era brings unprecedented opportunities and challenges for innovation. We strive to promoting AItechnolog widespread adoption in global emerging markets. By providing high-quality smart devices, we o?er users a rich anddiverse AI-connected experience, helping them progress steadily towards a smarter, interconnected future.In this rapidly evolving technological landscape, we are advancing a three-tier research and development (R&D) system—comprising basic research, technological innovation, and product development. We continuously increase our R&D investment,focusing on local user needs whilst leveraging global technological advancements. We aim to deliver intelligent, high-quality,and reliable products and services, powered by AI, to create an all-encompassing experience that enhances lives.
Working Hand in Hand with Employees: Sharing Development Achievements
Human resource is a fundamental factor in our Company’s core competitiveness and the cornerstone of our development.We uphold the core values of “Respect” and “Sharing,” treating each other with equality and embracing diversity. We take ourresponsibility to employees seriously and share the Company’s growth with them.We value the diverse development of our employees and continually develop a “dual-channel” promotion mechanism. ThroughTranssion College’s extensive training resources, we help employees improve their professional skills and enhance theircareer competitiveness, o?ering them ample growth opportunities. We also prioritise the physical and mental well-being ofour employees, striving to create a exible, open, green, safe, and comfortable working environment to enable employees togenerate innovative energy and create greater value in a warm collective.Spreading Warmth: Beneting Society and Improving People’s LivesWe are committed to actively assuming responsibility in the communities where we operate, using digital and intelligentproducts and services to benefit society and help local users and communities enjoy the conveniences of the digitalworld. In Nigeria, we provide essential support for digital education for children and teenagers, ensuring access to qualityeducational resources. In Kenya, Uganda, Tanzania, and other regions, we contribute to improving the facilities of schools inunderprivileged communities and provide curriculum support.Simultaneously, we actively respond to the national call by supporting rural industries through consumption-driven assistance,
promoting local farmers’ employment and agricultural development. Through various rural education initiatives, we continuouslyimprove educational conditions for children in rural areas, promote educational equity, and foster talent development.
Striving to Protect the Environment: Ensuring Green DevelopmentGreen and low-carbon development is one of the most significant trends in the transformation of the global economy andsociety. We believe that digital and intelligent development, coupled with green and low-carbon initiatives, can reinforce andpromote each other, working together to create a sustainable future.In alignment with the future trends of digitalisation, intelligence, and low-carbon development, we maintain our strategic focuson building a green ecosystem. We strengthen climate change management and push forward energy-saving and emission-reduction e?orts to minimise greenhouse gas emissions. Additionally, we actively promote the application of green productsand technologies, continuously shaping the full lifecycle management of our products and driving new momentum for greendevelopment.In 2025, we will continue to adhere to our Philosophy “Together We Can”. By consistently fostering openness, innovation, anda thriving ecosystem, we aim to achieve the Company’s healthy and sustainable development whilst fullling our commitmentto both society and the environment.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
认可与荣誉Honours
2024 Phoenix Star Best ListedCompanies: Overseas Innovation Award
2024 Guangdong Top 100
Private Enterprises
2024 Top 500 Most ValuableChinese Brands
2024 China Top 50 Listed Companies
by Brand Value (Overseas List)2024 ESG Gold MedalChina Best Managed Companies
Standard Chartered CorporateAchievement Awards 2024: Cross-border
Corporate Leadership Awards
2024 Guangdong Top 100 Private
Enterprises
2024 Guangdong Top 100Manufacturing Enterprises
2024 Guangdong Top 100
Innovative Enterprises2024 Guangdong Top 500 EnterprisesPhoenix Satellite TV and Ifeng.com
Guangdong Federation of Industry
and Commerce
Brand Finance and Federationof Shenzhen Industries
National Business Daily and China EnterpriseResearch Center of Tsinghua University'sSchool of Economics and Management
China Enterprise Social Responsibility40 - Person Forum Think - Tank
Deloitte China
Standard Chartered Bank
Guangdong Provincial EnterpriseConfederation and Guangdong ProvincialAssociation of Entrepreneurs
Guangdong Provincial EnterpriseConfederation and Guangdong ProvincialAssociation of Entrepreneurs
Guangdong Provincial EnterpriseConfederation and Guangdong Provincial
Association of EntrepreneursGuangdong Provincial EnterpriseConfederation and Guangdong ProvincialAssociation of Entrepreneurs
2024 Top 500 Enterprises of ChinaChina Enterprise Confederation andChina Enterprise Directors Association
2024 Top 500 Enterprises of China’sManufacturing IndustryChina Enterprise Confederation andChina Enterprise Directors Association
2024 China Top 500 Private Enterprises
All-China Federation of Industry and
Commerce
2024 China Top 500 PrivateManufacturing EnterprisesAll-China Federation of Industry and
Commerce
2024 Fortune China 500
Fortune China
Time 100 Most Inuential
Companies 2024Time Magazine
2024 Environmental, Social and Governance ReportAbout This Report
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Education is the cornerstone of social equity, providing equal opportunities for African individuals, especially those inimpoverished and vulnerable groups, to transform their destinies. In Africa, we help vulnerable populations to accessinclusive and equitable quality education whichis essential for fostering sustainable social development.As a fundamental human right, education holds even greater signicance for refugees who have endured the hardshipsof war and displacement. Since 2020, Transsion has forged a strong partnership with the United Nations HighCommissioner for Refugees (UNHCR), continuously providing high-quality protection and educational support to refugeechildren and youth across Africa. Over the past four years, the collaboration has successfully assisted more than 17,000refugee children and around 40 refugee youths in higher education.In 2024, Transsion and UNHCR further strengthened their cooperation in primary education. Among the approximately11,000 refugee children expected to enrol in Kenya that year, over 7,000 directly beneted from Transsion’s supportfor the primary education programme. Furthermore, Transsion continues to support the refugee higher educationscholarship programme—the Albert Einstein German Academic Refugee Initiative (DAFI)—which is dedicated toproviding higher education and internship opportunities for African refugee youth, helping them unlock their potentialand contribute to advancing educational equity.
Beyond refugee education, the quality of educational environments in Africa’s impoverished communities is equally crucial.In 2024, Transsion, in partnership with the Amity Foundation and Dream Building Service Association (DBSA), launchedthe “Africa Hope Campus Plan,” aimed at enhancing the educational environments of schools in impoverished communitiesacross East Africa. This project, which includes both hardware and software improvements, has beneted 29 schools inKenya, Uganda, and Tanzania by donating blackboards, desks, chairs, and other educational supplies. Over 6,000 studentsand more than 200 teachers have directly beneted. In addition to improving the physical infrastructure, the project has alsointroduced art education activities in these schools, including art classes, workshops, and exhibitions.
Special Topic on Responsibility:
Education for Africa, for the Future
Over the past four years, the collaboration hasassisted more than
17,000 refugee childrenAmong the approximately 11,000 refugee childrenexpected to enrol in Kenya that year, over
By donating blackboards, desks, chairs, and other educational supplies. Over6,000 students have directly beneted
directly beneted from Transsion’ssupport for the primary educationprogramme7,000
Transsion and UNHCR deepened collaboration, continuingsupport for primary education for children in Kenya.
Transsion’s “Africa Hope Campus Plan” helped improve the learning environment in impoverished communities.
beforeafter
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EnvironmentalSocial GovernanceAppendix
Felix is a refugee youth from Bujumbura, Burundi’s capital, Central-East Africa, whose journey is full of inspirationalpower. Supported by Transsion’s partnership with UNHCR’s DAFI programme, Felix received a higher educationscholarship, enabling him to attend the University of Burundi to study Computer Science.After achieving outstanding academic results, Felix’s career prospects took a positive turn. He was selected to internin the IT department of Econet Wireless Burundi. After six months, he successfully secured a position in the technicaldepartment of Lumitel Burundi. However, Felix did not stop there—he courageously took the first step towardsentrepreneurship by opening a small printing business, o?ering a range of services to his customers. He understandsthat in a highly competitive environment, the key to staying ahead lies in continuously expanding one’s capabilities andhorizons.As Felix stated, “My motivation comes from the unexpected opportunity provided by DAFI. I had to seize this opportunityto create a new path for myself and elevate my life to new heights.”
Transsion’s support for education in Africa continues to expand geographically, extending from East Africa to WestAfrica, and in scope, from o?ine to online formats. In 2024, Transsion partnered with the United Nations Children'sFund (UNICEF) to support the global digital education platform for children and youth—the Learning Passport—whichwas expanded in Nigeria. This platform combines both online and o?ine approaches, providing multilingual coursesto ensure that children, regardless of location, can access rich digital content either online or offline, ensuring theaccessibility and reach of quality education. In 2024, the project provided o?ine learning resources to approximately50,000 children in remote and low-income areas of Nigeria, thereby narrowing the educational gap and improving thequality of education.
Transsion partnered with UNICEF to support the digital education project for children in Nigeria.Felix, a student supported by DAFI
Felix, a Refugee Youth from Africa
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixMateriality Assessment of TopicsThe Company has conducted its materiality assessment in accordance with the Sustainability Report Guidelines issued bythe SSE, while also taking into account relevant domestic and international regulations and standards. The identificationand selection of material sustainability topics for the year have been based on the Company’s business model, industrydevelopment trends, national policies, and other factors.
As international ESG disclosure standards and regulatory requirements continue to evolve, we have conducted a thoroughresearch and analysis process to ensure the relevance and substance of this Report. The analysis has focused on two keyaspects: whether these topics have a signicant impact on the Company’s business operations and operating results (referredto as “Financial Materiality”), and whether the Company’s performance on these topics has a signicant e?ect on the economy,society, and the environment (referred to as “Impact Materiality”). To conduct this double materiality analysis, we surveyedour stakeholders, analysed the feedback, and incorporated the opinions of internal nancial experts to derive the nancialmateriality results.
We identified a broad range of stakeholders—including investors, suppliers, government and regulators,distributors, consumers, and employees—based on the Company’s business model, relevant laws andregulations, policies, and industry developments. We then analysed the engagement method of eachstakeholder group.
Using the topics outlined in the sustainability reporting guidelines, we organised our ESG topics and compileda list based on industry-specic characteristics, development stages, concerns from rating agencies, and peeranalysis.
We integrated the analyses of impact materiality and financial materiality to compile the double materialityassessment results. These results were reviewed by the Board of Directors and Management, who determinedthe material ESG topics for the year. A nal topic matrix was also established.
To assess both financial materiality and impact materiality, we applied a combination of qualitativeand quantitative methods, taking into account the specic characteristics of our industry and businessoperations.
We identied key factors for assessing the materiality of each topic, such as impact level and scale, and scored thesefactors.We collected 782 valid questionnaires from stakeholders, including investors, suppliers, government and regulators,distributors, consumers, and employees.Stakeholder feedback, along with input from external professional institutions, was considered to set thresholds for the“Impact Materiality” of each topic.Based on the survey results and expert assessment, we formed conclusions regarding the materiality of each topic’simpact.
We assessed the connection between each topic and the continuity of the Company’s business, considering its relianceon resources and relationships, and assessed the nancial impact of each topic.Judgment criteria were established to determine the nancial impact of each topic.We conducted questionnaire surveys with relevant internal departments, communicated on topics of nancial materiality,and incorporated input from external professional institution.We established thresholds to determine whether each topic holds “Financial Materiality.”Based on surveys and expert assessments, we reached conclusions on the nancial materiality of each topic.
Steps for materiality analysis
Step
Step
Step
Step
Impact materiality assessment
Assessment and determination of topic materiality
Topic determination
Understanding the Company’s activities and business relationships and backgrounds
Establishing the topic list
Financial materiality assessment
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MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
In our routine business operations and management, Transsion Holdings organises and identies factors related to business operations, nancial management, and other elements that couldimpact the Company’s ESG performance, such as human capital, innovation and R&D, and compliance management. Based on the identied risks, we conduct due diligence in relevantmanagement scenarios, and dene the scope and procedures for such due diligence as necessary.
We place great importance on two-way communication with our stakeholders and maintain a diversified communication mechanism to understand their concerns. Through continuousengagement, we seek to improve our management practices and proactively respond to stakeholders’ expectations and requirements.
Due diligence and stakeholder communicationDue Diligence
Stakeholder Communication
●Sustained and stablebusiness growth
●Compliance
●Protection of shareholderrights
●Compensation andbenets
●Occupational health andsafety
●Employee training anddevelopment
●Fair procurement
●Long-term stablepartnerships
●Business ethics andanti-corruption
●Responsibleproducts
●Productoptimisation andinnovation
●Win-win cooperation
●High-quality productsand services
●Business ethics andanti-corruption
●Productoptimisation andinnovation
●Compliance
●Information securityand privacyprotection
●High-qualityproducts andservices
●Business and taxcompliance
●Corporatesustainabledevelopment
●Regular disclosure ofoperational and nancialinformation
●Compliance with relevantlaws and regulations
●General Meeting ofShareholders andregular and ongoingcommunication withshareholders andinvestors
●Establishment of a fairand just compensationand benets system
●Strengtheningoccupational health andsafety management
●Providing diversiedtraining and creatingclear channels foremployee development
●Establishment offair and transparentprocurementprinciples andprocesses
●Conducting regularcommunication andtraining with suppliers
●Advocating for aresponsible supplychain
●Raising awarenessof productresponsibility
●Strengtheningindustry-university-institutecollaboration
●Expanding channelsfor cooperation andcommunication
●Facilitating feedbackchannels for productsand services
●Strictly compliancewith the laws andregulations of eachoperating region
●Maintainingcommunicationwith the media
●Timely disclosureof necessaryinformation
●Strengtheninginformation securityand privacyprotection measures
●Ensuring smoothconsumer feedbackchannels
●Operating withintegrity andpaying taxes inaccordance withthe law
●Implementinglean managementfor sustainabledevelopment
Stakeholder
Category
Demands andExpectations
SomeCommunicationand ResponseMethods
Shareholders/
investors
EmployeesSuppliers
Industry-university-research partners
Governmentand regulatorsDistributorsMediaConsumers
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EnvironmentalSocial GovernanceAppendix
Following the double materiality analysis and extensive communication with stakeholders, Transsion has established the double materiality topic matrix for 2024.The topics identied as having nancial materiality include innovation-driven growth, risk and compliance management, product and service safety and quality, anti-commercial bribery & anti-corruption & anti-unfair competition practices, employee health and safety, human resource development, supply chain security and equaltreatment of small and medium-sized enterprises (SMEs). In this Report, we adhere to Guide No.13 for Self-Regulatory Supervision on Listed Companies of theSSE STAR Market—Compilation of Sustainable Development Reports standards. Detailed disclosures are provided on these topics across the four key elements:
“Governance,” “Strategy,” “Impact,” “Risk and Opportunity Management,” and “Indicators and Targets.”
Transsion Holdings places great emphasis on the sustainable developmentand actively carries out ESG governance across environmental, social,and sustainability areas. We have fully embedded ESG matters into ourdevelopment strategy and business operations, continuously improvingour ESG governance structure, clarifying responsibilities, standardisinggovernance mechanisms, safeguarding stakeholder rights, and promotingsustainable development.
Materiality analysis conclusion
ESG governance
Importance to Transsion Holdings’ nanceNot important
GovernanceSocialEnvironmental
Very important
Very important
Importance to economic, social and environmental impacts
Transsion Holdings 2024 Double Materiality Topic Matrix
We continually enhance our ESG governance structure, optimisingthe process of ESG information organisation and refining the Board ofDirectors’ oversight, review, and decision-making on key ESG matters.On 25 March 2025, the Company convened the 13
thmeeting of the thirdBoard of Directors, where the Proposal to Restructure the Board StrategyCommittee into the Board Strategy and Sustainability (ESG) Committeeand Amend the Relevant Work Rules was approved. This change grantsthe committee authority over ESG work management, in addition to itsexisting responsibilities. Following the approval of this proposal, theCompany’s ESG governance structure was appropriately adjusted. Underthe guidance of the Board of Directors, the Strategy and Sustainability(ESG) Committee now leads the work related to the Company’s strategyand ESG governance system. The committee has also established anESG Working Group, responsible for the execution of ESG-related tasks.
ESG Governance Structure
No.CategoryTopic
1SocialInnovation-driven Growth2GovernanceRisk and Compliance Management3SocialProduct and Service Safety and Quality4Governance
Anti-Commercial Bribery, Anti-Corruptionand Anti-Unfair Competition Practices5SocialEmployee Health and Safety6SocialHuman Resource Development7Social
Supply Chain Security and EqualTreatment of SMEs8Governance
Due Diligence and StakeholderCommunication9SocialEmployee Training and Development10GovernanceCorporate Governance11Social
Data Security, Privacy Protection andTechnology Ethics Management12SocialRural Revitalisation and Social Contribution13EnvironmentalWaste Treatment and Pollutant Discharge14Environmental
Environmental Compliance and Ecosystemand Biodiversity Protection15EnvironmentalEnergy and Water Resources Utilisation16EnvironmentalCircular Economy17EnvironmentalAddressing Climate Change
Board of DirectorsStrategy and Sustainability (ESG) Committee
ESG Working Group
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Environmental
Climate change tackling, Circular economy, Energy usage, Usage ofwater resources, Waste disposal, Pollutant discharge, Environmentalcompliance management and Ecosystem and biodiversity protection
Response to SSE Topics
Response to SDGs
In 2024, Transsion Holdings strictly adhered to various laws andregulations, including the Environmental Protection Law of the People’sRepublic of China, the Energy Conservation Law of the People's Republicof China, the Law of the People’s Republic of China on the Preventionand Control of Environmental Pollution by Solid Waste, the AdministrativeMeasures for the Recovery of Renewable Resources.and ManagementMeasures for the Restriction of Hazardous Substances in Electrical andElectronic Products. The Company actively responded to the national “dualcarbon” strategy, continuously enhancing its environmental managementsystem and advancing green operational practices. Transsion Holdingsis committed to integrating environmental responsibility throughout theentire product lifecycle. Management measures have been implementedin key areas such as climate change and GHG management, energymanagement, green operations, waste management, and the developmentof ecological and green products, all contributing to the Company’songoing e?orts towards building a green future.
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EnvironmentalSocial GovernanceAppendixAddressing climate changeClimate change is one of the most signicant global challenges, and Transsion Holdings places great importance on therisks and opportunities it presents. Integrating climate change addressing into our ESG strategy remains a priority. In2024, we continued to enhance our climate change governance system and advanced GHG emission reduction initiatives.Through measures such as optimising our energy structure, improving energy e?ciency, and exploring renewable energyapplications, we are committed to reducing carbon emissions across our operations.
Recognising the importance of addressing climate change, the Board of Directors has integrated climate-related topics,along with other ESG topics, into the Company’s routine management and decision-making processes. The Board hasauthorised the Strategy and Sustainability (ESG) Committee to oversee the management of climate change-related matters.An ESG Working Group, operating under the Committee, is responsible for executing ESG-related activities, which includethe identication, analysis, and addressing climate change risks, as well as the formulation of related actions.
In accordance with the Guide No.13 for Self-Regulatory Supervision on Listed Companies of the SSE STAR Market—Compilation of Sustainable Development Reports, and based on the net-Zero 2050 and NDCs
scenario assumptions ofIPCC, IEA, NGFS
, Transsion identies and sorts out physical risks, transformation risks and special project opportunities.For each risk and opportunity, we have conducted business and nancial impact analyses, and formulated correspondingtransition plans. These are detailed in the table below.
Transsion Holdings recognises the profound impact of various climate change-related risks and opportunities on its business.We conduct short-term, medium-term and long-term climate change-related risk and opportunity analysis in accordancewith the ISSB's International Financial Reporting Sustainability Disclosure Standard 2 - Climate-related Disclosures (IFRSS2) recommendations and the Guidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies—Sustainability Report (Trial). We identify climate-related risks and opportunities in the short term (less than 1 year), mediumterm (1 to 5 years) and long term (more than 5 years).
Governance
Strategy
Climate risks and opportunities
Nationally Determined Contributions (NDCs) are national plans and commitments by countries under the Paris Agreement to reduce greenhouse gas emissions and address climate change. These contributions reect countries' e?orts to mitigate and adapt to climate change, with the aim of achieving the long-termgoal set out in the Paris Agreement of limiting global average temperature rise to no more than 2 degrees Celsius above pre-industrial levels and to no more than 1.5 degrees Celsius.
NGFS: The Network for Greening the Financial System (NGFS) comprises 144 central banks and nancial regulators, along with 21 observer organisations. It is committed to developing climate and environment-related risk management systems for the nancial sector. The NGFS provides a range of scenarios tohelp organisations understand how physical and transition risks may evolve in di?erent scenarios.
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Risk or Opportunity TypeRisk or OpportunityPotential Business ImpactImpact periodPotential Financial ImpactResponse Plans
Physical risk
Acute risks
Tropical cyclones
Tropical cyclones may signicantly damage the equipments and facilitiesof factories and suppliers located in coastal areas, halting production linesand disrupting logistics.
Short/mediumterm
●Factory shutdowns and equipment damage could result in revenue loss andincreased repair costs.
●Logistics disruptions may delay parts supply and nished product delivery,a?ecting both sales and cash ow.
●Reinforce factory building structures and develop emergency prepared-ness plans for cyclones.
●Purchase property insurance to cover damage from tropical cyclones.Flooding
Flooding may also a?ect factories and storage facilities situated near riversor coastlines, leading to production stoppages, equipment damage, andinventory losses.
Short/mediumterm
●
Factory shutdowns and equipment damage will escalate repair costs, whilstinventory losses will directly impact revenue.
●Supply chain disruptions may lead to component shortages, further a?ectingproduction schedules.
●
Develop a comprehensive drainage system and establish emergencyplans to address ooding risks.
●
Collaborate with suppliers to establish alternative supply channels andoptimise the logistics network.
●Purchase property insurance to cover ooding damage.Extreme hightemperatures
Extremely high temperatures can impact production efficiency in fac-tories located in tropical regions, leading to an increase in equipmentfailures, health issues among employees, and a decline in overall workperformance.
Short term
●Increased equipment failure rates will lead to higher repair costs.
●
Employee health issues may result in higher medical expenses.
●
Declining production efficiency could lead to reduced output, negativelyimpacting revenue.
●Install efficient cooling systems, optimise production schedules, andavoid high-intensity operations during extreme heat periods.
●Provide employees with heat prevention supplies and health monitoringservices.Extreme rainfall
Extreme rainfall can result in waterlogging at factories and storage facilitiesin regions prone to heavy rain, causing disruptions to production lines,equipment damage, and losses of inventory.
Short/mediumterm
●Factory shutdowns and equipment damage due to rainfall will increase repaircosts.
●Rainfall may cause direct inventory losses in warehouses, impacting revenue.
●Rainfall-induced supply chain disruptions could lead to component shortages,further a?ecting production schedules.
●Build an e?cient drainage system and implement emergency plans forextreme rainfall.
●Collaborate with suppliers to establish alternative supply channels andoptimise logistics routes.Extreme winds
Extreme winds may cause damage to factories and storage facilitieslocated in coastal and windy areas, leading to production halts, equipmentdamage, and inventory losses.
Short/mediumterm
●Factory shutdowns and equipment damage will increase repair costs.
●Damage to warehouses may result in inventory or equipment losses, leadingto asset impairment.
●Reinforce factory structures and establish emergency plans for strongwinds.
●Develop a comprehensive warehousing and transportation mechanismto safeguard against wind damage.Chronic
risks
Shortage of waterShortages of common water sources increase direct costsLong term
●Possible increase in operating expenses for reserve water procurement
●Track changes in public service policies for water supply.
Transition risk
Policy and regulatoryrisks
The introduction of more stringent global climate policies graduallyincreases compliance pressures on businesses.
Medium/longterm
●Future risks may include increased carbon allowance purchase costs andpenalties for non-compliance.
●
Establish a sustainable development-related management framework.
●
Promote low-carbon and energy-e?cient production processes.Market risks
Consumer preferences shift towards low-carbon products, whilst strictergreen requirements within supply chains will contribute to higher overallsupply chain costs.
Long term
●Supply chain costs are increased.
●A shift towards low-carbon products by customers may result in reducedrevenue.
●
Develop low-carbon product lines, and launch green publicity to
enhance market competitiveness by obtaining product carbon footprint
certication or low-carbon related certication.Technology risks
The rapid advancement of low-carbon technologies, such as clean energyand carbon capture, is creating challenges in identifying and selecting themost optimal energy-saving processes or equipment upgrades.
Medium/long
term
●
There will be a surge in technology R&D costs.
●
Outdated technologies lead to energy e?ciency losses.
●
Prioritise R&D investments, stay aligned with industry innovations, and
collaborate with universities and research institutions to address core
technological challenges.Opportunity
Energy structureadjustment
Demand for clean energy is surging across various industries. In somedomestic markets, the unit price of clean energy is now lower thanconventional energy, thus enhancing benets.
Medium/longterm
●The declining price of new energy equipment and the lower unit price of cleanenergy compared to conventional electricity can help reduce operating costs.
●
Some of our factory sites have begun attempts to use clean energy. We
will continue to embrace the energy structure transformation trend in
the future.Smart grids andenergy storage
Extreme weather events are accelerating the need for upgrades togrid resilience and energy storage, thereby expanding the market forTranssion’s energy storage solutions.
Medium/long
term
●Increased demand for energy storage and distributed energy is contributingto the operating revenue growth of the business of Transsion’s energystorage.
●Continue to focus on smart energy management and other integrated
solutions for households, and commercial users in global emerging
markets.Circular economydevelopment
The pressure surrounding electronic waste management is driving theneed for full lifecycle management of equipment.
Medium/long
term
●Managing equipment residual value and utilising regenerated resources cane?ectively reduce corporate costs whilst boosting protability.
●
Continue to promote Carlcare, to provide repair and recycling services,
further advancing resource recycling initiatives.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
We are committed to expanding the use of clean energy in an orderly manner, refiningproduction processes, and implementing lean management practices to continually reduceenergy consumption and resource usage.Indicators and TargetsDescription
Gradually reduce the carbon footprint of productsGreen productionGreen products
The global challenge of climate change is intensifying. Transsion has integrated GHG management into its routine riskmanagement framework. By developing scientically grounded and feasible business models, and adjusting and optimisinginternal operations and management practices, we aim to progressively reduce the environmental impact of our activities. Inparallel, we are actively exploring innovative strategies to accelerate the green transformation of the entire industrial chain.
Indicators and targets
Business Impact Analysis
Transsion assesses the potential impacts of the identied risks and opportunities on its busines.
Based on the business impact analysis, Transsion formulates transition plans each year, adjusting resourceallocation based on the likelihood of identied risks occurring.
Transition Plan Formulation
Transsion examines the risks relevant to its operations and then identies, assesses, and updates the list of risksand opportunities accordingly.
Risk and Opportunity List
Transsion conducts risk management assessments based on industry characteristics and its own business operations, andgradually integrates climate-related risk factors into risk management strategies through policy studies, case sharing, and datacollection.
Risk management
Transsion integrats environmental protection into every phase of product design and production. We are committed todelivering environmentally friendly and energy-e?cient smart devices. Through our active participation in green and sustainabledevelopment initiatives, we contribute to global environmental protection e?orts.Green products
Circular economyTranssion proactively aligns with the national new development philosophy of “innovation, coordination, green, openness,and sharing”, seeking and creating new drivers of growth. We are dedicated to shaping the full lifecycle managementof our products and actively engaging in ecological construction and biodiversity protection, with the goal of building anenvironmentally friendly enterprise.
Supply Packaging Optimisation: Reduce the use of plastic coatings, opt for recyclable greyboard paper, and
implement the recycling and reuse of materials such as pallets and trays.
Supply Chain Management: Require suppliers to pledge not to use banned substances by signing the Agreement
on the Non-use of Banned Substances at the onboarding stage; strengthen partnerships with environmentallyresponsible suppliers, prioritising renewable, biodegradable, or certied green materials to minimise environmentalimpact.
Raw material procurement
Lifecycle Environmental Assessment: Conduct lifecycle assessments to assess the environmental impact ofour products and identify areas for improvement.
Sustainable Design: Factor in environmental performance during the design phase by selecting low-energy, low-pollution solutions, and enhancing the product’s lifespan and maintainability.
Lightweight Design: Adopt a lightweight design whilst ensuring product quality, such as using the ultra-thinfibreglass board for the battery cover substrate, which both lightens the product and reduces raw materialconsumption.Non-harmful Materials: Use transparent silica-based polymer as the primary material for organic silicone leatherphone battery covers, which eliminates solvents whilst maintaining leather-like softness, supporting sustainabledesign and production practices.
Product design
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
No-paint Process: Implement no-paint aesthetic materials formobile phone casings to e?ectively control VOC emissions, reducingharmful gas and wastewater production.
Eco-friendly Renewable Materials: Continue investing in research
into eco-friendly renewable materials. To date, we have developedmobile phone back covers from coffee grounds, eco-leather andcoconut eco-leather, which not only protect the environment but alsofoster a heart-to-heart connection with local communities.
Tool Reuse: Utilise reprocessed secondary materials to enable thereuse of xtures and tools in subsequent production cycles.Eco-friendly Cleaning Agents: Use environmentally friendly
cleaning agents to eliminate harmful substances such as1,2-dichloroethane, ensuring no harmful gas emissions, anddetected by professional institutions.Carbon Footprint Management: Monitor and reduce carbonemissions throughout the product lifecycle by improving productionprocesses and optimising supply chain management to lower theoverall carbon footprint.
Product Reliability: Carry out rigorous laboratory testing and safetychecks at a CNAS-level reliability and safety testing laboratory onproducts before they leave the factory.Product Durability: Ensure that product surfaces undergo noadditional processing and offer good drop and weather resistanceand colour retention and that batteries are designed for a longlifespan, safety, reliability, and environmentally friendly flameretardancy.
Product Energy E?ciency: Optimise energy use in products suchas TWS by developing proprietary audio algorithms that enhanceenergy e?ciency.
Provide repair and recycling services to customers through ourprofessional after-sales service brand, Carlcare.Establish standards for the scrapping of defective products andcollaborate with certified local recycling agencies to ensure properdisposal of electronic waste.Actively promote the environmental protection philosophy throughpublic awareness campaigns aimed at raising awareness ofenvironmental issues.
Optimising Packaging Design: Minimise packaging volume andreduce the use of packaging materials wherever possible.Using Eco-friendly Materials: Opt for recyclable and biodegradablematerials such as corrugated paper, cardboard boxes, woven bags,foam, and pearl cotton bags for packaging.
Improving Packaging Standards: Use packaging materials such aspaper, ink, adhesive lms, and glues that meet RoHS 2.0 certicationstandards.Orderly Packaging Recycling: Collect and sort waste packagingmaterials, such as plastic, trays, pallets, and cardboard boxes, forrecycling by certied service providers.
Product production
Product usageProduct recycling
Product packaging
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
During the Reporting Period,100%of material suppliers for Transsion Holdings’energy storage products signed the Agreement on the Non-use of Banned Substances.
Guided by customer needs, Transsion continues to research and enhance energy storage products and technologies.During the Reporting Period, DYQUE launched and applied the 5-in-One energy storage system by integrating SolarInverter, EV DC Charger, Battery PCS, Battery Pack, and EMS into one powerful energy system to provide safer,smarter, simpler, and more e?cient energy solutions for small and medium-sized businesses, as well as householdcustomers.
DYQUE 5-in-One Energy Storage System: Bringing Smart Energy Solutions
We have creatively repurposed co?ee grounds extracted from co?ee beans, processing them through an advancedprocess to recycle and regenerate them into a ve-colour gradient green mobile phone back cover. This innovativetechnology has been applied to the TECNO CAMON30 Series Designed by LOEWE, which won the Supreme GoldAward at the 2024 International CMF Design Award.
Eco-friendly New Material Made From Co?ee Grounds
TECNO CAMON30 Series designed by LOEWE
Rendering of DYQUE 5-in-One energy storage system
Transsion is actively involved in the research, development, production, and sales of new-energy power equipment,including solar energy and energy storage solutions. We have developed over ten series of grid-connected and energystorage photovoltaic (PV) inverter products, with power ranges from 0.5 kW to 100 kW. Additionally, we o?er a variety oflithium batteries, energy storage all-in-one units, and PV modules, providing a comprehensive range of one-stop energysolutions to customers and consumers globally.
Energy storage technology and products
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Energy-saving technology applicationProcess and Equipment Upgrades
The Pakistan joint venture factory has reduced its reliance on fossil fuels and conventional electricity by installing aPV system on its rooftop. This move has decreased harmful gas emissions. In 2024, the Pakistan joint venture factorygenerated nearly 100,000 kWh of PV power.
Installation of Rooftop PV at the Pakistan Joint Venture Factory
Rooftop PV system at the Pakistan joint venture factory
Transsion is actively committed to the philosophy of green development. Through initiatives such as upgrading clean energyinfrastructure, we are systematically advancing the transformation of our energy structure. In 2024, we continued to expandthe scope of PV power generation across our factory sites, enhancing energy usage monitoring platforms, and developing anenergy management system to progressively increase the share of renewable energy in our energy consumption.
Clean energy application
Energy and water resource utilisationTranssion continuously optimises energy consumption through the use of energy-e?cient equipment to reduce energy useand transform the energy structure. We have established a monitoring system to continuously assess and adjust our energystrategy, ensuring that we meet our environmental goals. The Company actively improves energy e?ciency and promotesrenewable energy applications, driving sustainable development whilst contributing to the creation of an environmentallyfriendly future.
Systematic energy management begins with a focus on the production process as a key area of improvement. We activelypromote the gradual reduction of unit energy consumption by identifying energy consumption risks, conducting thoroughenergy consumption analyses, and upgrading processes and equipment at each stage of production.
Load transfer
innovation
The factory has implemented an integrated solution combining water storage technology andpeak-valley electricity price adjustment. This system utilises off-peak electricity during thenight to freeze and store cooling energy, which is then used to meet daytime air conditioningdemands. The initiative aims to reduce electricity costs and minimise carbon emissions.
Processadjustment andoptimisation
Additionally, the factory is upgrading its reflow oven cooling system by incorporating acentral air conditioning network pre-cooling system coupled with heat exchanger gradientcooling. This approach reduces reliance on compressors, thereby avoiding additional energyconsumption and lowering workshop temperatures.
Equipment
energy
e?ciencyimprovement
To further enhance energy efficiency, the factory has established internal energy efficiencystandards for equipment procurement. The focus is on prioritising the purchase of Grade 1energy-e?cient equipment and phasing out high-energy-consuming machinery. A new variablefrequency air compressor has been introduced, enabling the compressor’s operation to adjustbased on actual air demand, ensuring more economical operation. Furthermore, modicationsto the ventilation and exhaust systems have been made to ensure safe and stable operation.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
We are committed to continuously improving water usage performance by establishing water recycling systems andimplementing regular monitoring and management optimisation.In 2024, water used at our factories in Shenzhen, Chongqing, Nanchang, and Bangladesh was sourced from municipalwater supplies. No water was extracted from water-scarce areas for internal production operations, thereby reducingpressure on water sources and mitigating water consumption risks at each operational site.
Water resource management
We have installed water meters to monitor and track water usage across our factories. Through rened monitoringmethods, we closely analyse consumption patterns to minimise water wastage.
We are focused on reducing unnecessary water usage by optimising the air conditioning water circulation system,enhancing water use e?ciency, and lowering overall water consumption.
Water-saving signs are displayed, and daily inspections of water-use equipment are conducted to ensure properfunctioning.Regular checks are carried out on the Company’s water supply pipelines and water meter facilities to ensure theiroptimal operation, helping to prevent water resource waste due to equipment failures.
In 2024, Shenzhen Tecno Factory continued to implement its central air conditioning condensate water recyclingsystem. The system consists of an air-cooled air conditioning main unit, a water tank, and end devices. Aftercollecting condensate water, it is reused for cooling purposes and sprayed onto the air conditioning main unit,enabling reuse after recycling process. This reduces the energy consumption of the air conditioning unit and lowersthe overall electricity load.
Shenzhen Tecno Factory – Continuous Operation of Condensate Water Recycling System
Building on equipment upgrades, Transsion actively adoptsdigital energy consumption management practices, furtherenhancing overall energy performance through advancedmanagement techniques.
The factory has implemented an intelligent warehouselogistics system with highly automated surface mounttechnology (SMT) processes, creating a “dark factory” toreduce lighting energy consumption. Additionally, an eco-friendly access control system has been established,requiring all transporting vehicles to meet at least theNational V emission standard or be new-energy vehicles.Vehicles not meeting these standards are prohibited fromentering the park for cargo transportation.
In the mobile internet business, the Company optimises theenergy e?ciency of its cloud platform by redeploying cloudservices through a variety of methods, including resourceallocation, link optimisation, traffic management, contentdelivery network (CDN) optimisation, web application rewall(WAF) optimisation, and more.
Digital Energy Management
Green logistics network
Cloud platform energy e?ciency
Equipment improvement
Process optimisation
Management enhancement
CompanyOverview
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MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
●
Shenzhen Tecno Factory uses an “activated carbon adsorption” process to treat organic exhaust. Efficientpurication is achieved through closed collection at the pollution source and end-of-pipe treatment. A detailedprocess ow diagram has been developed to ensure transparency and traceability throughout the entire process.
●Chongqing Factory employs precise control based on exhaust characteristics. For emissions from processes suchas welding, cleaning, and wiping, a “high-e?ciency ltration + two-stage activated carbon adsorption” treatmentprocess is used. The factory also strictly controls hazardous waste storage and catering grease emissions. Third-party monitoring confirms that particulate matter, non-methane hydrocarbons (NMHC), tin compounds, andother emissions meet the Integrated Emission Standard of Air Pollutants (DB 50/418-2016), whilst unorganisedemissions comply with the Standard for Fugitive Emission of Volatile Organic Compounds (GB 37822-2019)special limits.
The Company implements di?erentiated exhaust treatment methods based on the specic characteristics of emissions duringproduction:
Transsion actively conducts third-party external exhaust testing, routine internal monitoring, and comprehensive data analysis tocontinually improve exhaust management performance. These e?orts systematically enhance pollutant treatment e?ectiveness,ensuring compliance with national and local standards.
Exhaust Treatment
Compliance Monitoring
During the Reporting Period, all domestic factories within Transsion proactively implemented various pollutant sourcecollection and treatment measures, conducted environmental risk identication and emergency management drills,and ensured100%compliance with annual environmental monitoring standards, with no signicant adverseimpact on employees or local residents.
To treat organic exhaust generated during production, the Shenzhen Tecno Factory designed an efficient purificationprocess tailored to the nature of the emissions, emission conditions, and site-specific factors. The factory uses pointcollection technology and UV photocatalytic oxidation technology to decompose organic compounds. Additionally, activatedcarbon adsorption is employed to further purify any remaining harmful substances, ensuring that emissions meet therequired environmental standards. This integrated process—combining collection, decomposition, and adsorption—e?ectively addresses organic exhaust from the workshop, reducing environmental impact.
Operational Flow of the UV Photocatalytic Oxidation + Activated Carbon Adsorption Integrated System
Transsion follows the principles of “waste minimisation, waste valorisation, and safe treatment” to minimise waste generationby optimising production processes. The Company strengthens the classication and compliant disposal of hazardous waste,rigorously controls wastewater, exhaust, and noise pollution, and promotes circular economy practices. Environmentalconcepts are integrated into product design, increasing the use of renewable materials. Additionally, a recycling system forelectronic waste has been established, collaborating with industry partners to build a resource closed-loop managementsystem. This approach e?ectively transforms waste into renewable resources, contributing to the Company’s green and low-carbon transformation and achieving sustainable development goals.
Transsion strictly adheres to the Integrated Emission Standard of Air Pollutants and has developed a systematic pollutantmanagement system. The Company actively manages environmental risks through technological innovation and compliantmanagement practices.
Waste treatment and pollutant discharge
Pollutant management
Shenzhen Tecno Factory Establishing Organic Exhaust Point Collection + UVPhotocatalytic Oxidation + Activated Carbon Adsorption Integrated Purication Process
Organic Exhaust
Collection DuctCentrifugal Fan
Compliant High-Altitude EmissionsUV Photocatalytic Oxidation + ActivatedCarbon Adsorption Integrated System
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
E?ective waste management is a critical component of achieving sustainable development. Transsion reduces the negativeenvironmental impact of its production operations through scientific and systematic waste management measures. TheCompany advances its green transformation by implementing waste classication, recycling, minimisation, and safe treatmentstrategies.
Transsion manages hazardous waste in accordance with the National Catalogue of Hazardous Wastes. The hazardous wastegenerated during our production processes includes cleaning waste liquids, scraps, substandard products, substandardcomponents, waste lter cartridges, waste activated carbon, waste hazardous chemical packaging materials, oily condensatewastewater, and waste UV lamps. The factory has established standardised hazardous waste temporary storage rooms, withoors coated with epoxy mortar anti-permeation layers to prevent land contamination during storage. Prominent warning signshave been placed to mitigate leakage risks.
Waste management
Hazardous Waste
During the Reporting Period, all hazardous waste generated in the production process was entrusted to qualied third-party agencies for legal transportation and disposal, ensuring100% compliance with disposal regulations.
Transsion actively promotes the valorisation of general industrial waste, continually advancing its circular economy initiatives.We implement a graded and classied management system for general industrial waste to maximise its valorisation value.General Industrial Waste
Transsion’s Chongqing Factory takes proactive steps in the collection, storage, and disposal of hazardous waste, ensuring fullcompliance with stringent environmental standards.Hazardous Waste Storage Area Pollution Prevention at Chongqing Factory
Independent hazardous waste storage area at ChongqingFactoryWe actively promote the recycling of electronic waste within the regions and the scope of our operations. Carlcare hasestablished over 2,000 service points across more than 70 countries and regions to recycle electronic waste in compliancewith the applicable laws and regulations of each country or region. We also strictly adhere to the Basel Ban Amendment of theBasel Convention, which explicitly prohibits the export of electronic waste to countries outside the Organisation for EconomicCo-operation and Development.
General low-value waste (packaging waste)High-value wasteClassified for disposal through waste collection,recycling, and sorting methods.
Engaging waste disposal suppliers through public biddingto classify, recycle, and dispose of high-value waste.
An independent hazardous waste storage areahas been established, incorporating a sealednegative pressure design that effectively preventsany potential environmental contamination from thewaste.To mitigate secondary pollution risks, the factoryhas introduced a high-efficiency activated carbonadsorption treatment process that captures andprocesses VOCs from hazardous waste gases.Anti-corrosion and anti-permeation measures havebeen implemented on the ground, including theinstallation of a leakage prevention trench andthe provision of appropriate emergency responsematerials.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Consumers can recycle their electronic waste through drop-off,mail-in, direct or home pick-up services. They can also bring theirelectronic waste to Carlcare service centres for collection andrecycling.We o?er these services free of charge. In certain cases, we providetrain-in services for consumers.
We actively participate in local electronic waste recycling programmesin our operating regions and continuously collaborate withprofessionally certied suppliers to process the electronic waste wecollect. Additionally, we promote the development of electronic wasterecycling networks. We require our suppliers to comply with localenvironmental regulations by centrally collecting, classifying, recycling,and properly disposing of discarded electronic devices. Furthermore,we conduct inspections and audits of relevant suppliers to ensurecompliance.
Transsion advocates for global electronic waste recycling andreuse through dedicated recycling programmes and environmentalawareness campaigns. These initiatives aim to educate consumersabout the importance of electronic product recycling, ensuring thee?ective recycling and treatment of electronic waste at the local level.
Electronic Waste
Environmental compliance andecosystem and biodiversity protection
Transsion continues to strengthen its internal environmental management systems, focusing on waterconservation and recycling to achieve green development goals. This commitment fosters a balancedapproach to environmental protection and economic growth. In 2024, Shenzhen Transsion Holdings Co.,Ltd.(including a subsidiary), Shenzhen Tecno Technology Co., Ltd., Chongqing Transsion TechnologyCo., Ltd, and Nanchang Chuanshuo Technology Co., Ltd. received ISO 14001 EnvironmentalManagement System certication.
We assess the ecological management conditions in our operating locations to prevent any negativeimpact on the external environment and ecosystem from our production operations. When selectingfactory sites, we strictly avoid building, rebuilding, or expanding factories within ecological protectionzones, surrounding areas, or regions with signicant ecological functions. Construction begins only afterobtaining environmental impact assessment (EIA) approval. We strictly adhere to the “three simultaneousrequirements” for environmental protection in project construction and management to minimise negativeimpacts on the ecosystem.
Environmental Compliance Management
Ecosystem Protection
Scope of Recycled ProductsRecycling Methods
Treatment Measures
Recycling Advocacy
Mobile Phones: The recycled products include mobilephones main units, motherboards, batteries, screens,chips, etc., with repair services provided. Scrappedproducts are also eligible for recycling.Digital Accessories and Home Appliances: The recycledproducts include main units, motherboards, screens oftelevisions, laptops, refrigerators, air conditioners, speakeretc., with repair services provided. Scrapped products arealso eligible for recycling.
Transsion-owned Brands
Non-Transsion-owned BrandsMobile phones not produced by Transsion, including theircomponents such a main units, motherboards, batteries,screens, chips, etc., are also eligible for recycling.
澳
| Certificate CN16/31631, continued |
SHENZHEN TRANSSION HOLDINGSCO., LTD.
| SHENZHEN TRANSSION HOLDINGS CO., LTD. | 澳 | ||
| 澳 | |||
| ISO 14001:2015 | |||
| Sites | |||
| SHENZHEN TRANSSION HOLDINGS CO., LTD. | |||
| Business Registration Address: Unit 1, 24th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | |||
| 澳 | |
| Business Operation Address: 24-32th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 |
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| 澳 | |
| Unified Social Credit Code: 9144030007692463XL | |
| Business Registration Address: Unit 1, 24th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 |
| Business Operation Address: 13-17th Floor, Yunzhong City, Building 1, Vanke Cloud City Phase 6, Dashi Second Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 |
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| 澳 | |
| Unified Social Credit Code: 91310115599726536T | |
| Business Registration Address: 1st Floor, No. 1 Building, Lane 36, Xuelin Road, China (Shanghai) Pilot Free Trade Zone, P.R. China | 澳 |
| Business Operation Address: No. 1&No. 3 Building, Lane 36, Xuelin Road, China (Shanghai) Pilot Free Trade Zone, P.R. China | 澳 |
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| This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditions of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability, indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alter | 澳 | ||||
ation, forgery or falsification of the content or appearance of
s unlawful.
| this document i | 澳 |
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ISO 14001 Environmental
Management Systemcertication for ShenzhenTranssion HoldingsCo., Ltd.(including a
subsidiary)
ISO 14001EnvironmentalManagement System
certication forShenzhen TecnoTechnology Co., Ltd.
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澳Certificate CN25/00001160
| Certificate CN25/00001160 | 澳 |
| The management system of | |
| Nanchang Chuanshuo Technology Co., Ltd. |
| 澳 | ||
| 澳 | ||
| Business Registration Address: 2nd Floor, Building 2, Optoelectronic No. 2 Park, Yaohu West Avenue, Nanchang High tech Industrial Development Zone, Nanchang City, Jiangxi Province, P.R. China | 澳 | |
| Business Operation Address: First and Second Floors, Building 2, Optoelectronic No. 2 Park, Yaohu West Avenue, Nanchang High tech Industrial Development Zone, Nanchang City, Jiangxi Province, P.R. China | 澳 | |
| ISO 14001:2015 | 澳 | |
| For the following activities | ||
| Manufacture of mobile phones (export only) | 澳 | |
| 澳 | ||
| This certificate is valid from 26 February 2025 until 25 February 2028 and remains valid subject to satisfactory surveillance audits. | 澳 | |
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| 澳 | 澳 |
Liz Moran
| Liz Moran |
SGS United Kingdom Ltd
| SGS United Kingdom Ltd |
t +44 (0)151 350-6666 - www.sgs.com
| t +44 (0)151 350-6666 - www.sgs.com | ||||
| 澳 | 澳 | 澳 | 澳 | |
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| This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditi | 澳 |
ons of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability,
ation, forgery or falsification of the content or appearance of
| this document i |
s unlawful.
| 澳 |
澳
ISO 14001EnvironmentalManagement Systemcertication forNanchang ChuanshuoTechnology Co., Ltd.ISO 14001EnvironmentalManagement Systemcertication forChongqing TranssionTechnology Co., Ltd.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
The T33 Full Time Center (Transsion Building), the Shenzhenheadquarters building of Transsion Holdings, has achieved ChinaGreen Building Two-Star and WELL Platinum Certications.The building features an eco-intelligent design, with 30% greencoverage, including 8% vertical greenery, and an automatic irrigationsystem. The segmented facade optimises natural ventilation andlighting, resulting in a about 20% reduction in energy consumptioncompared to traditional o?ce buildings. The building also integratesadvanced systems such as central water circulation, multi-splitair conditioning, and ice storage cooling for efficient energy use.A rainwater recovery system on the curtain wall collects water foruse in sanitary facilities, enhancing the building’s environmentalcredentials whilst creating a comfortable, green o?ce environment.
Transsion Building Achieves China Green Building Two-Star and WELL Platinum Certications
WELL Platinum Certication ofTranssion Building
In 2024, Transsion initially assessed the impact and dependence of its business on biodiversity, referring to the Taskforceon Nature-related Financial Disclosures (TNFD) framework. We identied relevant risks and opportunities through the“Locate, Evaluate, Assess, and Prepare” (LEAP) nature-related risk assessment model.
Determine if Transsion’s operational areas are near or located within biodiversityprotection zones.
Identify the assessment factors for the Company’s dependence on and impact on nature.
Assess the business impacts based on the identied dependence and impact factors.
Develop response strategies or establish regular operational mechanisms.
Biodiversity Protection
Transsion BuildingGreen environment in the public area
of Transsion Building
Locate
Evaluate
Assess
Prepare
CompanyOverview
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Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Social
We are committed to continuously enhancing our product qualitymanagement system, with a strong focus on risk mitigation and privacyprotection. We strive for excellence through innovation, deliveringintelligent, safe, and user-centric high-quality products that driveimproved customer satisfaction. We recognise that our employees arethe cornerstone of the Company’s long-term sustainable development.By nurturing talent and strengthening core human capital, we aimto collectively foster the continued creation of value at Transsion.Upholding the principle of mutually beneficial cooperation, we work inclose partnership with both domestic and international stakeholders tobuild a sustainable value chain. In alignment with national priorities,we actively support rural revitalisation initiatives, engage in publicwelfare programmes, and remain committed to giving back to society—demonstrating our dedication to responsible corporate citizenship.Safety and quality of products and services, Innovation-driven, Datasecurity and customer privacy protection, Ethics of science andtechnology, Supply chain security, Equal treatment to small and medium-sized Employees, Rural revitalization and Contributions to the society
Response to SSE Topics
Response to SDGs
CompanyOverview
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MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixProduct and service safety and qualityGovernance
Indicators and targetsStrategy
Transsion places a high priority on ensuring the safety and quality of its products and services. The Deputy General Manageris responsibility for quality management across the Company. Dedicated governance structures—namely, the QualityManagement Department and the Customer Service Centre—have been established to oversee product quality and customerservice management. These departments are tasked with formulating policies and standards relating to product safetyand service quality, enhancing quality control and customer service systems, leading targeted improvement initiatives, andadvancing the Company’s declaration of accountability for product and service safety and quality. These e?orts collectivelyreinforce Transsion’s overall quality governance and service capabilities.
Transsion strictly adheres to all applicable quality management regulations and has developed a comprehensive qualitymanagement system supported by a robust risk prevention framework. The Company proactively obtain quality managementsystem certications through standardised control procedures and professional training. These measures are aimed at thecontinual improvement of product quality and the sustained elevation of customer satisfaction.
Shenzhen Transsion Holdings Co., Ltd.(including two subsidiaries),Shenzhen Tecno Technology Co., Ltd., Chongqing TranssionTechnology Co., Ltd., and Nanchang Chuanshuo Technology Co., Ltd.have successfully obtained ISO 9001 Quality Management Systemcertication.Transsion has established multiple reliability and imaging laboratoriesboth within China and overseas. These facilities are equipped toconduct testing on the reliability, raw material certication, and standardsdevelopment of smart mobile devices and peripheral products. Thetesting capabilities align with both domestic and international standards,including GB/T 2423, GB/T 17626, GB/T 4208, and GB/T 1539.TRANSSION achieved a global Customer Satisfaction Score (CSAT) ofaround 94% in 2024.
Increase the coverage of quality
certications for Transsion-related entities
TargetsIndicator Progress
Expand the coverage of domestic and in-
ternational standards used in product test-
ing, and strictly control the use of product
materials
Enhance global overall Customer
Satisfaction (CSAT)
CompanyOverview
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Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Impact, risk, and opportunity management
Transsion strictly adheres to the Product Quality Law of the People’s Republic of China, as well as other laws and regulationsof the place where it operates. During the Reporting Period, Shenzhen Transsion Holdings Co., Ltd.(including two subsidiaries),Shenzhen Tecno Technology Co., Ltd., Chongqing Transsion Technology Co., Ltd., and Nanchang Chuanshuo Technology Co.,Ltd. passed the ISO 9001 Quality Management System certication. Building upon the ISO 9001 framework, the Company hasestablished a comprehensive quality management system and mechanisms.
Through structured R&D quality planning and rigorous management practices, quality controland review processes are embedded throughout product development to ensure compliance withexpected quality standards and the delivery of the project according to the quality requirement.The establishment and ongoing management of product quality standards ensure that all productsconsistently meet dened quality requirements throughout their lifecycle. This encompasses productlifecycle management, well-defined product and component standards, as well as certification ofindividual components.By managing material quality coordination activities, we ensure that all materials meet establishedquality standards prior to entering the production process, thereby safeguarding the stability inmaterial quality throughout manufacturing.Product quality during the manufacturing process is ensured through process quality planning, qualitycontrol and assurance measures, as well as the handling and resolution of quality issues. Theseactivities support the stability of product quality throughout production.
Through rigorous testing and certication, we ensure that products comply with relevant quality andsafety standards, thereby guaranteeing their stability, reliability, and market compliance.
By managing after-sales issues and monitoring performance indicators, we enhance customersatisfaction and drive continuous improvement in product quality.
Quality Management System
Quality Management System and Certication
澳
| Certificate CN15/30929, continued | |
| SHENZHEN TRANSSION HOLDINGS CO., LTD. |
| 澳 | |
| 澳 | 澳 |
ISO 9001:2015
| ISO 9001:2015 |
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| 澳 |
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| 澳 |
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| Unified Social Credit Code: 9144030007692463XL | |
| Business Registration Address: Unit 1, 24th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 |
| Business Operation Address: 24-32th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 |
| Design and manufacture management of mobile phones |
SHENZHEN TRANSSION HOLDINGS CO., LTD.
| SHENZHEN TRANSSION HOLDINGS CO., LTD. |
Business Registration Address: Unit 1, 24thFloor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street,Nanshan District, Shenzhen City, Guangdong Province, P.R. China
| Business Registration Address: Unit 1, 24th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 |
| Business Operation Address: 13-17th Floor, Yunzhong City, Building 1, Vanke Cloud City Phase 6, Dashi Second Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 |
| Design and manufacture management of mobile phones |
SHANGHAI TRANSSION INFORMATION TECHNOLOGY LIMITED
| SHANGHAI TRANSSION INFORMATION TECHNOLOGY LIMITED |
Business Registration Address: 1stFloor, No. 1 Building, Lane 36, Xuelin Road, China (Shanghai) Pilot Free Trade Zone,P.R. China
| Business Registration Address: 1st Floor, No. 1 Building, Lane 36, Xuelin Road, China (Shanghai) Pilot Free Trade Zone, P.R. China | 澳 |
| Business Operation Address: No. 1&No. 3 Building, Lane 36, Xuelin Road, China (Shanghai) Pilot Free Trade Zone, P.R. China | 澳 |
| Design of mobile phones | |
| CHONGQING TRANSSION COMMUNICATION TECHNOLOGY CO., LTD. |
Business Registration Address: No. 19, Xiantao Data Valley Road East, Yubei District, Chongqing City, P.R. China
| Business Registration Address: No. 19, Xiantao Data Valley Road East, Yubei District, Chongqing City, P.R. China | |||||
| Business Operation Address: 1st Floor, 5-22th Floor, No. 9 (Building 9C), Xiantao Data Valley Middle Road, Yubei District, Chongqing City, P.R. China | 澳 | ||||
| Design of mobile phones | |||||
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| This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditi | 澳 | ||||
ons of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability,
ation, forgery or falsification of the content or appearance of
| this document i |
s unlawful.
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ISO 9001 QualityManagement SystemCertication for ShenzhenTranssion Holdings Co., Ltd.(including two subsidiaries)
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澳Certificate CN24/00002809
| Certificate CN24/00002809 | 澳 |
| The management system of | 澳 |
| Nanchang Chuanshuo Technology Co., Ltd. |
| 澳 | |
| 澳 |
Business Registration Address: 2F, Workshop 2, Optoelectronic No. 2 Park, Yaohu West Road,Nanchang High
-tech Industrial Development Zone, Nanchang City, Jiangxi Province, P.R. China
| Business Registration Address: 2F, Workshop 2, Optoelectronic No. 2 Park, Yaohu West Road, Nanchang High | 澳 |
| Business Operation Address: 1F& 2F, Workshop 2, Optoelectronic No. 2 Park, Yaohu West Road, Nanchang High |
-tech Industrial Development Zone, Nanchang City, Jiangxi Province, P.R. China
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ISO 9001:2015
| ISO 9001:2015 | 澳 |
| For the following activities | 澳 |
| Manufacture of mobile phones (export only) | 澳 |
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| This certificate is valid from 11 May 2024 until 10 May 2027 and remains valid subject to satisfactory surveillance audits. | 澳 |
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Jonathan Hall
| Jonathan Hall | ||
| Global Head - Certification Services | 澳 | |
Rossmore Business Park, Ellesmere Port, Cheshire, CH65 3EN, UK
| Rossmore Business Park, Ellesmere Port, Cheshire, CH65 3EN, UK | ||||||
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| The certification information can be verified on the web site of Certification and Accreditation Administration of the People’s Republic of China www.cnca.gov.cn | 澳 | |||||
| 澳 | 澳 | 澳 | 澳 | |||
| 澳 | ||||||
| This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditi | 澳 | |||||
ons of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability,
ation, forgery or falsification of the content or appearance of
| this document i |
s unlawful.
| 澳 | ||
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Nanchang ChuanshuoTechnology Co., Ltd. ISO9001 Quality Management
System Certication
澳Certificate CN18/31974
| Certificate CN18/31974 | |
| The management system of | |
| SHENZHEN TECNO TECHNOLOGY CO., LTD | |
Business Registration Address: 101, Building 24, Waijing Industrial Park, Fumin Community,Fucheng Street, Longhua District, Shenzhen City, P.R. China
| Business Registration Address: 101, Building 24, Waijing Industrial Park, Fumin Community, Fucheng Street, Longhua District, Shenzhen City, P.R. China | ||
| Business Operation Address: 101, Building 24, Waijing Industrial Park, Fumin Community, Fucheng Street, Longhua District, Shenzhen City, P.R. China | ||
| has been assessed and certified as meeting the requirements of | ||
| ISO 9001:2015 | ||
| For the following activities | ||
| Manufacture of mobile phones | ||
| This certificate is valid from 19 December 2024 until 18 December 2027 and remains valid subject to satisfactory surveillance audits. | |||
| Issue 3. Certified since 19 December 2018 | |||
| Authorised by | |||
| Business Manager | |||
Rossmore Business Park, Ellesmere Port, Cheshire, CH65 3EN, UK
| Rossmore Business Park, Ellesmere Port, Cheshire, CH65 3EN, UK | |||||
| The certification information can be verified on the web site of Certification and Accreditation Administration of the People’s Republic of China www.cnca.gov.cn | |||||
| This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditi | |||||
ons of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability,
s unlawful.
| indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration, forgery or falsification of the content or appearance of this document i |
Shenzhen TecnoTechnology Co., Ltd. ISO9001 Quality ManagementSystem Certication
Chongqing TranssionTechnology Co., Ltd. ISO9001 Quality Management
System Certication
As of 31 December 2024,the certications obtained for the Company’s products included CE, CB, FCC, WEEE, BIS, CA65, RoHS, andREACH, etc.
Product Quality Management System and Mechanisms
Research anddevelopmentprocess quality
Qualitystandards
Incomingmaterial quality
Process/shipping quality
Testing andcertication
After-salesservice quality
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Transsion conducts annual updates to its processes and systems to clearly dene inspection requirements and quality standards for both materials and nished products. We haveestablished a dedicated Quality Standards Department to standardise quality criteria and testing protocols across research and development, manufacturing, quality inspection, andrelated functions. In 2024, over 300 process documents and more than 400 forms were updated, with a particular focus on optimising core processes such as non-conforming productmanagement, supplier management, and project risk management. In addition, process documentation in specialised areas such as mobile internet and software engineering wasfurther rened.
We have established formal processes for the Project Launch Decision-making and R&D Issue Approval Decision-making, and implemented electronicmanagement systems to support R&D change control, quality review alerts, and other procedures.We have optimised the workows for Supplier Admission and Exit and Supplier Performance Management, while also introducing electronic management forquality risk reviews related to product and material transfer requirements. Additionally, we have enhanced the synchronisation of internal and external researchquality information.
The self-developed “Quality Issue Management System” has completed phase one development and testing, and is now in operational use.
In addition, during the Reporting Period, the Company issued and updated over 70 product quality standards. Notably, for green and safety-related products, the following standardswere introduced: QM-ST-STC-R-094 Wireless Charging Dock Testing Standard, NB-NTE-R-006 Business Accessories Innix Power Bank Inspection Standard, and NB-NTE-R-001Power Bank Battery Cell Inspection Standard, etc.
The Company has systematically strengthened its internal quality management capabilities by delivering training on ISO 9001, ISO 14001, and ISO 45001 system standards, as well asprocess auditing. During the Reporting Period, over 80 training sessions on quality management and product inspection were conducted across areas such as R&D, incoming materials,and manufacturing, continuously deepening the e?ectiveness of the Company’s quality control system.
Quality Standards and Business Processes
Product Quality Training
During the Reporting Period, Transsion didnot experience any major safety or quality incidents related to products and services.
Quality Management Business Process Optimisation
Newadditions
Optimisations
Systematisa-
tion
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Quality Risk ManagementTranssion has established a comprehensive quality risk prevention framework, guided by internal policies such as the ProcessRisk Identification and Evaluation Control Procedure and the Risk and Opportunity Response Planning Procedure. Thesesystems enable structured identication, assessment, and response to quality-related risks across operations.
Aligned with industry standards, the Company conducts quality management system audits. In 2024, internal audits of the ISO9001 Quality Management System were carried out across all domestic manufacturing sites, alongside third-party externalaudits in order to systematically assess the internal quality management status. According to the potential risk points identiedduring the assessment process, we promoted specic improvement measures,to further consolidate quality assurance.
Transsion has developed detailed inspection standards covering incoming materials, manufacturing processes, and nishedproduct shipment. These standards apply across the Company’s in-house factories, central warehouses, subcontracted sites,and overseas manufacturing sites.
Transsion places strong emphasis on after-sales service and the protection of consumer rights, underpinned by a robustproduct recall management mechanism. The Product Recall Control Procedure standardises the recall process, while acomponent-level product traceability system enables swift and accurate issue identication and handle potential problems. Afull-process recall framework—spanning preparation, execution, and review—has been established.
Quality Audits
Product Inspection
Product Recall
Transsion Holdings Product Recall Management Process
01 Receive problem feedback
06 Handle recalled products
07 Corrective andpreventive actions
02 Form product recall team
05 Recall and reassurance
policy
08 Record keeping
03 Determine recall scope
04 Issue recall notice
No product quality-related recall incidents occurred during the Reporting Period
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Product Safety and ReliabilityTranssion has established multiple reliability and imaging laboratories both domestically and internationally. These facilitiessupport the development of advanced capabilities in areas such as whole-device reliability testing, raw material certication,and standard formulation for smart mobile devices and peripheral products. Our testing protocols are aligned with bothdomestic and international standards, including GB/T 2423, GB/T 17626, GB/T 4208, and GB/T 1539, among others. A widerange of product safety tests are conducted, such as drop testing, high and low temperature environment testing, leakagetesting, waterproof testing, ame retardancy testing, high-temperature short circuit testing, heavy object impact, compressionresistance, high-voltage resistance, lightning surge, high-voltage switching, and automated APK testing.In addition, Transsion adheres to stringent battery safety standards to ensure product safety. We prioritise the use of long-life battery materials that meet environmental protection, recyclability, and flame retardancy requirements, with the aim ofextending battery life while reinforcing both safety and environmental standards.
Transsion’s self-developed power management chip Cheetah X1 provides the solid foundation for its new All-RoundFastCharge 2.0.CheetahX1 integrates three core modules—full-scenario support, high-precision current monitoring, and safetyprotection—into a single chip, providing tailored power for All-Round FastCharge 2.0. The full-scenario support modulecovers eight charging scenarios through protocol integration and algorithm design, including multi-gear variable speed fastcharging up to 100W, wireless charging, wired and wireless reverse charging, bypass charging, AI night charging, ultra-lowtemperature charging at -20°C, and multi-protocol compatibility. This integration ensures stable charging performance in avariety of demanding usage situations.The high-precision current monitoring module continuously tracks voltage and current in real time, adjusting output tomaintain a balance between charging speed and temperature while protecting battery health. Meanwhile, the safetymodule integrates multiple protective measures, covering nearly all potential unsafe charging scenarios. These safeguardsare automatically activated through the chip's monitoring and detection capabilities, transmitting information to the device’sassociated ports to alert the user, providing a convenient and safe charging experience.
Innovative power management chip CheetahX1
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Customer Satisfaction ManagementTranssion continually improves service quality and customer satisfaction by optimising service processes and enhancingresponsiveness.In terms of ensuring the quality of customer service, Transsion has established the Consumer Voice Processing Guidelines.This system governs the full cycle from complaint reception and issue analysis to solution feedback. All customer complaintsare required to be addressed within 48 hours of receipt. Feedback channels include call centres, mobile apps, online platforms,and more. By tracking key metrics such as Dissatisfaction Reasons (DSAT) and Root Cause Analysis (RCA), the Companycan proactively identify underlying issues and implement feasible improvement plans.For mobile phone products, Transsion has implemented the Voice of the Consumer Circulation and Closed-loop Process,offering a systematic management framework to customer feedback. Inputs are collected from hotlines, official websites,proprietary apps, and social media, demonstrating the Company’s comprehensive engagement with its user base. Clearlydefined roles—such as after-sales service representatives, consumer voice handling personnel, and technical supportcoordinators—ensure e?ective feedback resolution, thereby improving customer satisfaction and enhancing the quality of theproducts launched.
In 2024, Transsion achieved a global customer satisfaction score of around 94%, covering users of mobile phones, homeappliances, laptops, etc.
In 2024, a new knowledge base for non-faultdevice issues was introduced, enabling usersto access support without visiting service cen-tres. For selected models, we launched a usersatisfaction improvement campaign, offeringexclusive UI features, promotional coupons,intelligent app-based customer service, andvalue-added in-store services such as screenfilm application, device cleaning, customisedtempered glass, and in-home services.
During the Reporting Period, we updated theAfter-Sales Warranty Card Management Pro-cess, enhancing execution and oversight ofwarranty-related policies. Improved interde-partmental collaboration ensured more e?cienttransfer of product and service information,leading to greater operational e?ciency and im-proved customer satisfaction.
Service Quality Assurance System
Customer Satisfaction Survey
Customer Service MeasuresIssue Handling and Consultation GuidanceAfter-Sales Warranty Management
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Innovation-driven
Governance
Strategy
Transsion continues to strengthen its user-focused, and technology-driven R&D capabilities. The Company has established theTechnology Management Team (TMT), composed of a review team consisting of the R&D director, the chief architect, and thehead of the Technology R&D Department and supported by the heads of various elds, responsible for guiding technologicaldirection, managing resource allocation, and supporting technology investment decisions. Under the TMT, the TechnicalManagement Group (TMG) has also been established, composed of domain-specic technical experts, responsible for themanagement of technology eld directions, analysis and review of technical issues, and the development of the technical eld,etc. To drive innovation across multiple areas, the Company has set up specialised R&D departments, including the TechnicalResearch Department, Product Platform Department, Hardware Engineering Department, Software Engineering Department,Imaging Department, R&D Testing Department, TEX AI Centre, Industrial Design Department for different research anddevelopment elds and key directions.
Transsion adheres to a strategy that balances innovation with quality, positioning technological innovation as the core driver ofhigh-quality development. The Company promotes product innovation, safeguards intellectual property, enhances technologyinclusion, supports industry development, and provides strong foundations for a future where technology and society progressin harmony.Metrics and targets
Transsion has continued to strengthen its investment in R&D. In 2024, R&Dinvestment increased by 11.55% year on year.Increase investment in technologyR&D on an ongoing basis
Impact, risk, and opportunity management
Ensure Product InnovationTranssion adheres to a “Think Globally, Act Locally” approach and actively implements an innovation-driven developmentstrategy. The Company continues to optimise its three-tier R&D system, focusing on fundamental research, technological R&D,and product development. In 2024, Transsion further advanced its user- and technology-driven R&D strategy, strengtheninghardware-software integration based on user scenarios. This led to enhancements across multiple dimensions, includingdesign, communication, navigation, games, AI, imaging, and charging, delivering a more comprehensive and refined userexperience. The Company also actively explores new technologies, new business formats, and new models, leveraging AI toempower smarter lifestyles and unlock new quality productive forces.
TargetsProgress
5000
2500
22.5
202320232023
2.26
3,725
3.62
2.52
4,020
3.66
202420242024
Statistics Chart of R&D Investment
Percentage of R&D investment inoperating revenue (%)
Number of R&D personnel (person)R&D investment (RMB billion)
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
By integrating AI full-scene interactive and utilising bistable electronic nanoparticle materials alongside a lightweighthardware design, EInk Prism has enabled dynamic colour-changing smartphone backs. This innovation transcendstraditional design boundaries, supporting full-scene AI interactions such as colour extraction via photography, weather-based colour matching, and mood-driven visual e?ects. Additionally, the dynamic hover feature allows users to displaycustomised colours permanently.
TECNO launched the superthin triple-fold concept phone PHANTOM ULTIMATE 2, achieving an impressive 11mmthickness through an innovative hinge design. The device delivers optimal imaging performance while optimising cameramodule layout and supports seamless transition between a 6.48-inch at screen and a 10-inch tablet, catering to diverseuser scenarios.
TECNO launched its Universal Tone imaging technology, introducing an industry-leading colour chart of 268 skin tones.This breakthrough combines in-depth research in skin tone science with proprietary portrait algorithms. TECNO alsounveiled the PolarAce imaging system, powered by Sony CXD5622GG chip, supporting 4K 30fps AI-NR HDR videorecording in all scenarios. As of March 2025, the Universal Tone image color card has been expanded to 372 skin-tonecolor blocks.
EInk PrismSuper thin triple-fold concept phone PHANTOM ULTIMATE 2
Technological innovation empowering imaging experiencePHANTOM ULTIMATE 2
EInk Prism
Universal Tone imaging technologyPolarAce Imaging System
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
TECNO introduced the PinPoint Nav precision-level navigation system, delivering fast, accurate, and multi-scenario navigationvia advanced hardware and software. Innix followed with high-precision positioning lane-level navigation, supported by arobust GPS security system and a suite of innovative technologies that form a next-generation high-accuracy positioningsolution. Transsion’s "Investigation of GNSS-based Smartphone Positioning and Navigation" has also received authoritativecertication from the University of Melbourne and RMIT University.
Technological innovation enhancing navigation experience
Innix Lane-Level Navigation
Technology Certication Report of theInvestigation of GNSS-based SmartphonePositioning and Navigation
PinPoint Nav Precision-Level Navigation System
Innix launched its agship gaming phone, GT 20 Pro, incorporating self-developed technologies such as shelltemperature prediction, game storyline recognition, high-performance graphite cooling, and a frame-stabilisinggame engine. It became one of the first devices globally to be certified for 120FPS gameplay by PUBG andHOK, and was selected as the o?cial device for major global esports events including PUBG, MLBB, and HOK.Meanwhile, TECNO CAMON 30 Pro has been o?cially certied as the designated device for the national Farlight84 tournament.Infinix also introduced its Flagship Mobile Gaming Concept, integrating the MediaTek Dimensity 9300 chip, asemiconductor and wind-based cooling system (CoolMax), and an AI performance management platform todeliver smooth and immersive gaming experiences.
Technological innovation leading game experience
Innix GT 20 Pro provides a smooth experiencefor esports players
Flagship Mobile Gaming Concept
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixProtecting Intellectual PropertyPromoting Technological InclusivityAccessible Design: Inclusive Technology for Vulnerable Groups
Transsion places high importance on R&D and valuestechnological innovation and the protection of intellectualproperty (IP). Transsion continuously enhance thecompetitiveness of the Company's technology, products, andIP rights to support the Company's business development.A comprehensive IP management system has beenestablished, embedding IP protection, risk screening andresponse mechanisms across procurement, R&D, and salesfunctions. The Company actively participates in internationalstandard-setting initiatives and promotes broad adoptionof foundational and applied technologies, contributing tothe development of global communication technology andmaking contributions to improving the lives of as manypeople as possible through technology and innovation.While protecting its own IP, Transsion also respects theintellectual property rights of others. Under the frameworkof industry IP regulations, it actively promotes intellectualproperty and business collaboration with industry partners.
Transsion is committed to “Technological Empowermentfor Development, Innovation Promoting Inclusive Growth,”working to improve quality of life.
Transsion is dedicated to meeting the needs of users with lower levels of education, the elderly, and individuals with visualimpairments. To address challenges such as di?culty in navigating phone menus, reading numbers, messages, and contacts,Transsion has integrated NLP-powered intelligent voice reading technology. This innovation allows users, including those withfeature phones, to interact with their devices through auditory feedback.To overcome the memory and storage constraints of feature phones, Transsion co-developed a space-optimised NLP solution,expanding accessibility without increasing hardware requirements. This technological breakthrough effectively solves theproblems of users, not only making the life of special groups more convenient, but also helping the Company fulfil socialresponsibility and promote the inclusion of technology.
In 2024, the Company added
new patent and copyright applications, and
including
new granted invention patents
received
new granted patents and copyrights,
Transsion launched smart devices to meet the diverseneeds of users in emerging markets, accelerating digitaltransformation across the global emerging market land-scape.
Inclusive AI: Integrating into Diverse, Better Lives
Supports image generation and AI face-swap videofunctions, enhancing smartwatch personalisation andinteractivity.
Combines text, image, and video data to deliverregionally compliant content moderation in line withlegal and cultural standards.
Developed proprietary skin tone-matching algorithmsthat ensure fairness across diverse complexions.The technology supports mainstream languagesand several local dialects in our markets, enhancingthe ability to recognise and generate low-resourcelanguages.
AIGC Smart Watch Face
Multimodal Content Review
Skin Tone and Language Adaptation
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixInclusive Translation: Overcoming Language BarriersInclusive Communication: Connecting Every Corner
In emerging markets such as Africa, users face multiple barriers in cross-language communication, such as poor translationquality in low-resource languages, inaccurate semantic understanding, and insufficient content generation capabilities.Transsion deeply understands the needs of users in emerging markets and delivers innovative technological solutions.
Access to communication networks in emerging markets continues to face numerous challenges, including limited coverage,frequent signal interference, and slow internet speeds. Transsion is committed to promoting inclusive technologicalapplications, addressing these issues through innovative communication technologies and tailored solutions:
Transsion TEX AI Centre’s Translation Team secured three championship titles at the Ninth Conference on MachineTranslation (2024WMT). By advancing low-resource language machine translation technology, Transsion has developedhighly efficient and accurate translation systems, providing seamless and accessible services to users in emergingmarkets.
TEX AI translation technology was recognized by 2024 WMT
Transsion’ Awards at the 2024WMT
Communication Solutions for Island Com-munities in Southeast Asia: Transsion hasdeveloped robust and adaptable communicationtechnologies specifically designed to supportstable connectivity for residents living on islands.
Optimised Communication in Complex Envi-ronments: We have introduced optimised com-munication modes for use in specic scenariossuch as subways, high-speed trains, and lifts,enhancing signal quality and user experience inthese environments.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixDriving Industry AdvancementTranssion actively engages with the wider industry ecosystem, fostering collaboration and dialogue with internal teams and external stakeholders, actively participating in various activities, innovating together with partners and creating greater value. In 2024,we established a collaborative platform to deepen partnerships with universities, industry associations, and other stakeholders, promoting international contributing and contribution to the standardisation and development.In addition, we have expanded our global academic collaborations, establishing partnerships with over 30 universities worldwide. These alliances cover a wide range of core technological elds, including image processing algorithms, telecommunications,gaming, display technology, GPS, and operating systems. Together, we drive the commercialisation of technology and enhance IP protection.
In 2024, TECNO entered a strategic partnership with the University of Leeds and Dar Al-Hekma University to initiateresearch into the skin tone characteristics of Saudi consumers. The project aims to improve smartphone imagingexperience of Saudi consumers. By combining expertise in colour science, imaging technology, and consumer insights,the collaboration enhances TECNO’s Universal Tone technology in terms of the understanding of Saudi users and enablesa more personalised imaging experience for Saudi users.
TECNO has also formed a strategic partnership with Nanyang Technological University to conduct deep research into skintone characteristics and portrait preferences among Southeast Asian consumers. This collaboration strengthens TECNOUniversal Tone portrait imaging solution, ensuring it authentically reects the diversity, richness, and natural beauty ofSoutheast Asian skin tones—delivering a more localised user experience.
TECNO collaborated with the University of Leeds and Saudi Institutions to develop a skin tone imaging databaseTECNO partnered with Nanyang Technological University to advance Universal Tone imaging technology
TECNO's collaboration with the University of Leeds and Dar Al-Hekma UniversityTECNO's partnership with Nanyang Technological University
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixData Security, Privacy Protection, and TechnologyEthics Management
Data security and customer privacy protection
Transsion constantly enhances strategy for information security and privacy protection. This strategy is underpinned by awell-dened regulatory framework encompassing certication and accreditation, system governance, security audits, and thedeployment of secure solutions. Through continuous training and awareness initiatives, we foster a strong security cultureacross the organisation and maintain a systematic approach to managing information security.
Management SystemThe Board of Directors at Transsion places signicant emphasis on safeguarding information security and privacy protection.To this end, the Company has established a dedicated governance framework for information security and privacy protection,strengthening management practices at the organisational level.
Overview of Transsion Holdings Information Security and Privacy Protection Governance Structure
Governance StructurePersonnel CompositionMain Responsibilities
Global Security and PrivacyCommittee (GSPC)
Chaired by the director of Board
Oversees the global information securitystrategy and policy development, ensuringthat information security and privacy protectionmeasures are e?ectively implemented across allbusiness regions, while continuously monitoringthe achievement of dened objectives.Security and PrivacyManagement O?ce
Comprised of designated representativesfrom the Process and Information Centre,Mobile Internet Centre, Software EngineeringDepartment, Legal A?airs Department,Quality Management Department, and otherfunctional units
Promotes and implements information securityand privacy compliance as required by GSPC.Information Security andPrivacy Working Group
Includes security liaisons from each relevanttier-one department
Responsible for coordinating the daily workrelated to information security and privacyprotection of respective departments.Security Technology WorkingGroup
Comprised of IT security technicians fromthe Process and Information Centre, MobileInternet Centre, Software EngineeringDepartment, as well as both domestic andinternational manufacturing sites
Responsible for collecting security threatintelligence, security technologies communicationand learning, emergency response to securityincidents and other related work.
Management System
Transsion attaches paramount importance to information security and the protection of personal data. The Company maintainsstrict compliance with relevant domestic legislation, including the Data Security Law of the People’s Republic of China and thePersonal Information Protection Law of the People’s Republic of China, as well as applicable information security and privacyregulations in all jurisdictions where it operates internationally. To underpin this commitment, Transsion has developed andimplemented a suite of internal policies and procedures aimed at establishing a full-process information security framework.These include, but are not limited to, the Data Encryption Management Measures, the Data Asset Security ManagementMeasures, the Privacy Impact Assessment Management Procedures, the User Personal Information Rights Response ProcessSpecication, and the Information Security and Privacy Incident Management Procedures.These policies are uniformly applied across all relevant business lines and subsidiaries. All departments and subsidiariesare required to adhere strictly to the Company’s standards and share collective responsibility for safeguarding data andmaintaining overall information security.
In 2024, Transsion reportednosignicant incidents relating to data breaches or the unauthorised disclosure of employee orcustomer personal information.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixManagement System Certication
Transsion has established a compliance framework for information security management, underpinned by internationallyrecognised standards. During the Reporting Period, the Company has attained authoritative certications, issued by DNV,a leading global certication body. These include the ISO/IEC 27001 Information Security Management System certication(upgraded from the 2013 version to the latest 2022 standard), the ISO/IEC 27701 Privacy Information Management SystemCertication, and the ISO/IEC 27018 Code of practice for protection of personally identiable information (PII) in public cloudsacting as PII processors. During the Reporting period, the ISO 27001 Information Security Management System covered morethan 90% of the Company's owned operations.
Information Security Management System Certication Overview
Transsion's Information Security Management Framework
ISO/IEC 27001 CerticateISO/IEC 27018 CerticateISO/IEC 27701 Certicate
Risk ManagementTo ensure the comprehensive protection of the Company’s information assets, Transsion continuously evolves its informationsecurity framework. A range of robust measures are implemented to enhance the e?ectiveness of information governancemechanisms and to elevate the overall level of information security.Graded and classied management
Dedicated personnel management
Encryption and data masking management
Proactive risk prevention
Transsion applies di?erentiated management to information and data based on their classication levels. By continuouslyrening data classication standards and access control protocols, the Company enhances the whole process of data storageand transmission, ensuring accurate classication and e?ective management.
A dedicated and expanding information management team is in place, with clearly dened roles and responsibilities for eachposition, ensuring comprehensive oversight of the entire data lifecycle. A strict division of labor control system is enforced toensure that employees only have access to systems and data relevant to their specic roles.
Advanced encryption techniques are employed to safeguard sensitive data. Production databases containing personalinformation are protected through data masking. These measures ensure the secure use of data across various compliancescenarios.
●
Ongoing security assessments and penetration tests are conducted on systems already launched to identify and promptlyaddress security risks.
●All new system launches and major version updates undergo rigorous information security testing prior to deployment.
●Carry out evaluation of classied protection of information security for core information systems in batches, and organizeemergency drills at least once a year.
●Access to production databases is managed through bastion hosts, with stringent permission controls to mitigate data leakagerisks.
●Build an intelligent risk early warning system to identify risks in advance through big data analysis. Regular security drills areconducted to strengthen organisational risk response capabilities.
| has been found to conform to the Information Security Management System standard:ISO/IEC 27001:2022This certificate is valid for the following scope:The Provision of Design, Development and Production Management Services forTranssion Mobile Phone. The Provision of Design, Development, Testing and MaintenanceServices for HiOS, itelOS, XOS, and APPs(PayTrigger, Hisavana, Eagllwin, TranssionAccount (Tecno ID, Infinix ID, Itel ID), Palm Store, AHA Games, Phone Master, Carlcare, AIVoice Assistant(Folax, Ella, Aivana)) of Transsion Mobile Phone. The Provision of Design,Development, Testing and Maintenance Services for Transsion CRM After-Sales ServiceSystem.This is in accordance with the Statement of Applicability Version 1.2 | |||
| Place and date: | ||
| Shanghai, 16 August 2024 | Building 9, No. 1591 Hongqiao Road, Changning District, Shanghai, China 200336 | |
Management Representative
| Management Representative | ||
| Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid. | ||
| ACCREDITED UNIT: | ||
DNV Business Assurance UK Limited, 5th Floor, Vivo Building, 30 Stamford Street, London, SE1 9LQ, United Kingdom - TEL: +44(0) 203 816 4000.
www.dnv.co.uk
| MANAGEMENT SYSTEM | |
| CERTIFICATE | |
| Certificate no.: | |
| C699747 | Initial certification date: |
| 15 August 2024 | Valid: |
– 14 August 2027
| This is to certify that the management system of | |
| Shenzhen Transsion Holdings Co., Ltd. | |
| Unit1, 24th Floor, Transsion Building, No.8, Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen, Guangdong, China | |
| and the sites as mentioned in the appendix accompanying this certificate |
| has been found to conform to the Privacy Information Management System standard: |
| ISO/IEC 27701:2019 |
| This certificate is valid for the following scope: |
| The Provision of Design, Development, Testing and Maintenance Services for HiOS, itelOS, XOS, and APPs(Transsion Account (Tecno ID, Infinix ID, Itel ID), Palm Store, AHA Games, Phone Master, Carlcare, AI Voice Assistant(Folax, Ella, Aivana)) of Transsion Mobile Phone. PII is Controller. The Provision of Design, Development, Testing and Maintenance Services forAPP(PayTrigger) of Transsion Mobile Phone. PII is Processor. The Provision of Design, Development, Testing and Maintenance Services for APPs(Hisavana, |
Eagllwin)
-Sales Service System.PII is Controller and Processor. This is in
| accordance with the Statement of Applicability Version 1.2 |
This certificate depends on the validity of the ISO/IEC 27001 certificate number: 699748-2024-AIS-RGC-UKASPlace and date:For the issuing office:
Shanghai, 16 August, 2024DNV - Business Assurance
Suite A, Building 9, No.1591 HongqiaoRoad, Changning District, Shanghai200336, P.R. ChinaTEL: +86 21 3279 9000Zhu Hai MingManagement Representative
Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid.ACCREDITED UNIT: DNV Business Assurance China Co. Ltd. Suite A, Building 9, No.1591 Hongqiao Road, Changning District, Shanghai 200336, P.R. China -TEL: +86 21 3279 9000 www.dnv.com/assurance
Certificate No:
C699746
Initial certification date:
15 August, 2024
Valid:
15 August, 2024 – 14 August, 2027This is to certify that the management system of
Shenzhen Transsion Holdings Co., Ltd.
Unit1, 24th Floor, Transsion Building, No.8, Xianyuan Road, Xili Community, XiliStreet, Nanshan District, Shenzhen, Guangdong, Chinaand the sites as mentioned in the appendix accompanying this certificatehas been found to conform to the Code of practice for information security controls:
ISO/IEC 27018:2019This certificate is valid for the following Scope:
The Provision of Design, Development, Testing and Maintenance Services forAPPs (PayTrigger, Hisavana, Eagllwin) of Transsion Mobile Phone. TheProvision of Design, Development, Testing and Maintenance Services forTranssion CRM After-Sales Service System.This is in accordance with theStatement of Applicability Version 1.2. Associated with ISO/IEC 27001:2022Certificate #699748-2024-AIS-RGC-UKAS
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixInformation Security Protection TechnologyStakeholder Data ManagementTranssion has established a comprehensive information security protection framework, with continuous optimisation acrosscore domains including physical security, network access, endpoint protection, and system hardening. These measures aredesigned to ensure the safe operation of business. Key initiatives undertaken during the Reporting Period include:
Physical security was enhanced through the upgradeof employee ID badges with enhanced encryptionand access control systems, and the implementationof authorisation protocols for the company officeareas during the Reporting Period.
The Company upgraded terminal antivirus software,adjusted data leakage prevention policies, and strictlyrestricted the transfer permission of sensitive internalfiles to ensure security and compliance of terminaldevices.
Physical Access Control
Terminal Security Protection
Network Access Management
System Security Hardening
Consumer Data Privacy ProtectionProtecting user privacy is fundamental to a company's ability to provide a secure and reliable product experience.and is alsothe key to fostering long-term customer trust. The Company ensures that users have control over individuals' data, includingthe right of access, rectication and deletion. To this end, a standardised User Data Rights Response Mechanism has beenimplemented. This mechanism integrates internal governance with external channels, ensuring that requests for user datadeletion are addressed in a timely and lawful response.
During the Reporting Period, Transsion is clearly committed to users in the privacy- related agreement (including but not limitedto the privacy policy) that the Company does not sell personal information to third parties. Personal data is used or sharedsolely within the scope necessary for service provision, regulatory declarations, or with explicit user consent. At the sametime, the Company reminds users in the agreement that if there are relevant purposes that are not disclosed to users, it will beexplained in the corresponding privacy policy or notice of the specic product or service.
User Data Rights Response Mechanism
Transsion has formulated the User Personal Information Rights Response Process Specication, which clearly denes userdata rights, departmental responsibilities, and standardised response procedures. Requests for personal data deletion arejointly processed by relevant departments, including the Legal Affairs Department and Information Security Department,ensuring full compliance throughout the lifecycle—from initial receipt to resolution and conrmation of outcomes.For products that involve the collection of personal data, clear instructions for exercising data deletion rights are included in theproduct’s privacy policy. These channels are actively maintained by designated personnel.
Internal response norms
External response channels
The Company strengthened its VPN zero-trustarchitecture and upgraded its intrusion detectionsystems. We implemented fine-grained authoritypartitioning based on functions and strictly controlleddevice access through network access technology,with real-time monitoring of network tra?c to promptlydetect, alert, and block abnormal activities.
Routine vulnerability scans, security baseline checkson servers and databases, as well as securitypenetration testing and emergency drills,were carriedout and security patches were updated promptly, tostrengthen system resilience and incident responsecapabilities.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixSupply Chain Data Security Review and ManagementTranssion enforces stringent data security and privacy protection standards throughout its supply chain. Prior to enteringinto partnerships, the Company conducts compliance inspections of suppliers and provides specific privacy compliancerequirements. Key requirements include:
Following the completion of compliance reviews and agreement execution, Transsion further safeguards supply chain datasecurity through encrypted data transmission, assigning minimum permissions based on roles, and periodic audits.
Suppliers must strictly comply with all applicable laws and regulations governing data security and privacy protection.
Suppliers must sign Non-Disclosure Agreements (NDAs) and relevant data processing agreements before cooperation.
Suppliers, in accordance with agreements, must implement appropriate technical and process specications andorganisational measures to ensure our data and information security.
Suppliers are required to understand and align with Transsion’s requirements for classied data protection, as well asits privacy protection policy, and cooperate with due diligence processes.
Suppliers are contractually bound to fulfil data protection requirements and perform the information protectionobligations, including maintaining data processing records to demonstrate compliance, the right to be audited on anannual basis by Transsion, and the need to obtain our approval in advance if the suppliers introduce other trustees (i.e.,subprocessors), etc.
Information Security Audit
Data Leakage Incident Handling Process
To continuously strengthen its capabilities of responding to data leakages, Transsion internal audits conduct regular audits ofits information security systems, data storage and cybersecurity policies, focuses on the rationality of permission conguration,security vulnerability repair and system implementation, and follows up the implementation of corrective measures. In addition,the Company engages independent third-party organisations to conduct external audits of information security systems, usingtheir feedback to inform continuous improvement.
Transsion has established a comprehensive data security incident management and emergency response mechanism toensure timely and e?ective handling of security incidents, e?ectively reducing the impact of potential risks. A cross-functionalemergency response team—comprising members from the department of Information Security, IT Operation, R&D, Legal,and Customer Service—ensures swift coordination during incident response. The Legal and Customer Service departmentsare responsible for managing external information release, ensuring accurate and timely disclosure. For major data leakageincidents, the Company follows the relevant processes, including:
Identication and initial assessmentof the incident through systemlog monitoring, security incidentreporting, and user feedback.
Assessment of the extentand risk level of the impacton business operationsand customers.Formulation and executionof the notication plan fora?ected parties.Implementation of mitigationmeasures and reinforcementof protective protocols.Root cause analysis andresponsibility tracking,accompanied by optimizationrecommendations.
The emergency response teamconvenes meetings to assess thesituation and activate the correspondinglevel of the emergency plan.
Prompt containment of the source ofthe leak and investigation into its cause.
During the Reporting Period, Transsion conducted
information security audits in total
independentexternal audits
Event identicationand assessment
Impact assessmentInformation noticationProblem recticationPost-event review
Emergencyresponse activation
Source control
comprising
internal audits
During the Reporting Period, the Company did
not experience any major incidents of customer privacy information leakage.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixInformation and Privacy Security Training and PublicityTranssion places great emphasis on fostering a culture of data security and privacy protection. Through ongoing training andeducation, the Company seeks to enhance employees’ security awareness and practical competencies. During the ReportingPeriod, we actively organised and delivered 19 information security and privacy protection training sessions, reaching over20,000 participants. The training covered fundamental information security concepts such as password protection, dataclassication and safeguarding, alongside interpretations of privacy regulations and case studies. The training sessions weretailored for the Board of Directors, executive management, full-time, temporary employees, suppliers, contractors, partners,designated security and privacy personnel,etc. In addition, we regularly conduct self-assessments of training e?ectivenessthrough security knowledge examinations to evaluate employees’ understanding of the material. External professional bodiesalso assess the Company’s information security culture, and we continually rene our practices in response to their feedback.
Fourth Information and Privacy Security Culture Week
In 2024, we organised two information and privacy securityexaminations for all employees. The exams were conductedin both Chinese and English, with a total score of 100 and apassing mark of 90, to ensure that all employees maintaineda high level of information security awareness. The trainingincluded full-time employees, temporary staff, suppliers,partners, and dedicated security and privacy personnel.In addition, following the completion of the informationsecurity awareness training, we introduced post-training
2024 Transsion Holdings Information and Privacy Security Exam
quizzes to assess and reinforce learning outcomes. Employees’ active participation and high levels of engagement notonly reected their strong grasp of information and privacy security, but also laid a solid foundation for strengthening theCompany’s security defences. These initiatives have e?ectively raised overall employee awareness, establishing a robustbarrier for the Company’s information security and privacy protection.
In July 2024, we completed information security awareness training for over 400 newly recruited graduates. Throughcarefully designed in-person sessions, new employees gained a solid understanding of fundamental informationsecurity principles, company policies, and risk identification skills. They actively applied the knowledge in their dailywork, contributing to the Company’s security framework and providing rm support for our data protection and businesscontinuity e?orts.At the same time, we conducted dedicated information security and privacy protection training for overseas localemployees in countries including Tanzania, Kenya, and Ethiopia.
2024 Transsion Holdings Information and Privacy Security Training
2024 Graduate Recruit Information SecurityAwareness Training
Overseas Information and Privacy Security TrainingSession
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixTechnology ethics managementWe have carefully drawn upon key regulatory documents suchas the Opinions on Strengthening Governance over Ethicsin Science and Technology, the Measures for Science andTechnology Ethics Review (Trial), and industry references,including the Standardisation Guide for Artificial IntelligenceEthics Governance and the White Paper on Articial IntelligenceSecurity Standards. Based on these, we have establishedTranssion’s internal technology ethics management system andoperational mechanisms.
During the Reporting Period, Transsion didnotengage in any conduct that violatedtechnology ethics.
Management System
Management Mechanism
The Board of Directors holds overall responsibility for overseeingand managing operational risks. Through strategic planning andsupervision, actions are implemented across multiple levels.The Process and Information Centre, Procurement Department,Legal A?airs Department, and other relevant departments workcollaboratively to ensure data security while upholding ethicalstandards in technological activities.
The Company has established a comprehensive mechanismencompassing three stages: pre-implementation prevention,real-time monitoring, and post-implementation adjustments.This framework ensures that technological innovation remainsaligned with ethical principles and the social responsibilities.
The Company assesses the e?ectiveness of its technology ethics management mechanism and undertakes improvements in response to internal and external developments. We actively adoptindustry best practices and continually rene our management system.
Full Lifecycle Management StageDetailsPre-implementation prevention
Risk assessment: Prior to product development, technological deployment, and project initiation, an assessment is conducted to evaluate technologyethics risks, including data privacy, algorithmic fairness, AI ethics, product safety, and social impacts.Employee training: Technology ethics related training is delivered to enhance employees’ awareness of technology ethics and their associatedresponsibilities, while encouraging active engagement in discussions and feedback.Stakeholder communication: The Company actively engages with stakeholders and incorporates their input into management frameworks, promotingcollaboration with industry bodies, academic institutions, and non-governmental organisations.Real-time monitoring
Data Privacy Protection: Real-time monitoring is undertaken across data collection, storage, and usage processes to safeguard the security of userdata.Algorithm fairness assessment: AI algorithms are subject to review to ensure fairness and transparency.Whistleblowing mechanism: A dedicated channel is in place to receive feedback on ethical concerns from employees and stakeholders, with measuresto ensure condentiality, impartial investigation and resolution.Post-implementation adjustment
Incident investigation and handling: Ethical incidents are investigated promptly, responsibilities clarified, and corrective actions implemented—including internal remediation and accountability measures.Mechanism optimisation: The e?ectiveness of technology ethics related management mechanisms is assessed, integrating industry best practices andexternal developments to raise overall management standards.
Training and Awareness CampaignsTranssion places strong emphasis on enhancing employees’ awareness of technology ethics and behavioural standards. Through structured training and a range of awareness activities, wehelp employees understand and strictly adhere to the Company’s technology ethics policies, thereby providing ethical assurance for technological innovation and business operations.Technology Ethics Training
Technology Ethics Daily Awareness Campaigns
Technology ethics related training to employees covers all levels including management personnel, R&D teams, marketing, and sales sta?, etc.Training formats include both online and o?ine methods, such as classroom instruction, e-learning modules, seminars, and expert-led lectures, enhancing engagement and practical relevance.
We organizes themed discussions, cultural activities, etc., to comprehensively enhance the awareness of scientic and technological ethics, strengthening employees’ understanding and focuson technology ethics.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Supply Chain Security and Equal Treatment of SMEs
GovernanceImpact, risk, and opportunity management
Strategy
Led by the Board of Directors, Transsion has established an ESG governance structure to oversee collective decision-making on key matters in this area. The structure is responsible for managing topic-related risks, monitoring progress towardsannual targets, and is specifically coordinated by the Procurement Department. Other departments, including the QualityManagement Department, Process and Information Centre, and the Audit and Inspection Department, work collaborativelyto comprehensively oversee the Company’s supply chain security management system, thereby ensuring the security andstability of the supply chain.
Transsion upholds the principle of win-win cooperation, strengthening procurement risk management and dening full-processmanagement requirements for suppliers. The Company has also established an incentive mechanism for suppliers and activelypursued transparent, eco-friendly, and mutually benecial models of collaboration. Transsion works closely with both domesticand international partners to build a sustainable value chain, while promoting the fair and orderly development of SMEs.
All suppliers have signed the Declaration of Stake for Suppliers and theLetter of Commitment to Integrity and Honesty for Suppliers when accessing.During the Reporting Period, Transsion conducted over 130 supplieraudits, with zero major procurement risk incidents.
Eco-friendly, transparent, andsustainable value chain
Accurately identify supply chain risks andimprove supply chain e?ciency
Supply Chain Security
Responsible Supply Chain Management
●Supplier Access Management
Transsion mandates that all suppliers to strictly adhere to local laws, regulations, and internationally recognised standards.These compliance obligations are fully integrated into suppliers’ daily operations via signed cooperation agreements. Wecontinuously improve and implement the supplier access mechanism including supplier incentive and feedback mechanisms,as well as ad hoc qualication evaluations and risk assessments. In addition, we perform regular audits of suppliers and o?erprofessional training to drive ongoing enhancements in their ESG performance.
We have established rigorous audit standards for supplier onboarding and apply these uniformly across all suppliers. Theseinclude, but are not limited to, ensuring that suppliers possess full corporate qualications, appropriate professional credentials,and relevant service capabilities. Registration is typically conducted via public platforms to ensure that the supplier registrationprocess remains fair and transparent.Transsion has introduced the Process for Introducing New Suppliers, requiring suppliers to sign agreements such as theSafety and Environmental Protection Agreement and the Agreement on the Non-use of Banned Substances, etc. We have alsodeveloped the Supplier Evaluation Form-QSA, which evaluates suppliers’ compliance with environmental and occupationalhealth and safety regulations, thereby supporting green procurement and safeguarding labour and property security across thesupply chain.When assessing supplier access, we also actively consider environmental practices, labour management, and related aspects.We encourage suppliers to establish e?ective labour, health and safety management systems. The Supplier Mandatory CriteriaAssessment Form contains a zero-tolerance policy for the use of child labour, forced labour, or submission of false information.In terms of supplier access audit projects, the Company has developed environmental, re control and safety audit projects.Suppliers demonstrating strong performance in labour management, environmental protection, and social responsibility areprioritised for collaboration under equal conditions.
Metrics and targets
TargetsProgress
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Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
●Supplier Incentive and Feedback Management
●Supplier Auditing Assessment and Risk Management
Transsion has developed the Supplier Incentive Management Measures, o?ering honorary, nancial, and material incentivesto outstanding partners. These incentives are awarded by a review committee through a defined process, fostering amutually benecial relationship between Transsion and its suppliers, and enhancing the operational e?ciency, benet, andcompetitiveness of the supply chain.We place great emphasis on supplier feedback and have established a Supplier Feedback Management Process. TheCompany regularly issues Supplier Suggestions Summary and surveys, collecting and consolidating this information. Theinternal control team categorises and analyses the results, with the Supplier Suggestions Summary serving as one of thereference points in procurement strategy decisions.
The Company has issued the Supplier Regular Audit Management Measures and the Supplier On-Site Audit ManagementMeasures to support routine supplier assessments. All newly imported suppliers are required to sign agreements such as theAgreement on the Non-use of Banned Substances, the Safety and Environmental Protection Agreement, and the SupplierLabour Compliance Declaration Letter, which set out Transsion’s expectations on labour standards. During audits, we reviewemployee management systems, training records, and performance in areas such as social responsibility, information security,environmental protection, re safety, and compliance with labour practices. These include prohibition of child labour, forcedlabour and fair wage guarantees (including overtime pay and minimum wage), and anti-discrimination.
During the Reporting Period, Transsionconducted over
supplier auditswith
major procurement risk incidents reported
Green and integrity procurement
Conict mineral management
In the Reporting Period, all newly imported suppliers had signed the Declaration of Stake for Suppliers, the Letter ofCommitment to Integrity and Honesty for Suppliers, and the Transsion Integrity Statement, working jointly to implementtransparent procurement practices.Transsion requires both parties to clearly dene responsibilities and obligations regarding integrity cooperation. All suppliersestablish anti-corruption regulations or mechanism and pledge not to provide gifts or nancial support, whether directly orindirectly, to Transsion employees, their families, or associated parties to obtain business opportunities or other improperbenets. Suppliers are strictly prohibited from o?ering kickbacks, commissions, gifts, or any other forms of benet to Transsionmanagement, employees, agents, or related parties. Integrity clauses are explicitly included in procurement contracts toreinforce the mutual commitment to ethical conduct.
In fullling its corporate social responsibilities, Transsion adheres to Section 1502 of the Dodd-Frank Wall Street Reform andConsumer Protection Act (Dodd-Frank Act), relating to conflict mineral reporting. We conduct ad hoc conflict mineral duediligence and collect relevant supplier reports. A formal statement has been published on our o?cial website.We are committed to further enhancing our conflict-free mineral audit processes to ensure compliance with internationalregulatory requirements throughout our value chain.Equal Treatment of SMEsTranssion upholds the principle of win-win cooperation and actively seeks transparent, environmentally responsible, andmutually benecial models of collaboration. We work closely with domestic and international partners to build a sustainablevalue chain and to foster the fair and orderly development of SMEs. We continuously improve governance mechanisms, riskmanagement, supplier management systems, and other operational processes to enhance transparency. This ensures SMEswithin our business ecosystem have timely and equitable access to relevant information. During the Reporting Period, theCompany's management and settlement of accounts payable processes concerning SMEs were fully compliant with nationalregulations and industry standards.
CompanyOverview
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Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixHuman Resource Development
Governance
Strategy
Under the leadership of the Board of Directors, Transsion has established an ESG management framework responsible forcollective decision-making on signicant matters related to "Employees – Human Resource Development". This frameworkis tasked with managing related risks and monitoring progress against annual objectives. The Human Resources Centre isfully responsible for workforce planning, talent recruitment, career development, employee rights and interests, compensationand benets, employee incentives, and corporate culture initiatives, etc. Additionally, the Company has established TranssionCollege, which coordinates and implements employee training and development.
Transsion adopts a proactive approach to achieving dynamic human resources management, with a focus on performancemanagement, organisational capacity building and others. By continuously improving the talent cultivation plan, we accelerateemployee growth, promote young talent, and strengthen the construction of talent depth. We also place high importance onworkforce diversity. Supported by a robust performance evaluation and compensation and benets system, we ensure theprotection of employees’ legal rights and foster mutual development between employees and the Company.
Established trade unions to safeguard employeerights and interestsTeam members come from nearly 100 countries andregions, improve diversied growth path
Uphold the rights of every employee, achieving mutualcreation and sharing between employees and the CompanyBuild a diversied team, improve the internal developmentsystem, and promote personalised employee growth
Impact, risk, and opportunity management
Employee Rights and InterestsTranssion recognises the vital role that talent plays in driving the Company’s development. Accordingly, we are committedto providing a safe, healthy, and equitable working environment for our employees. We strictly adhere to applicable nationallaws and regulations, including but not limited to the Labor Law of the People’s Republic of China, the Labor Contract Law ofthe People’s Republic of China, the Law of the People's Republic of China on the Protection of Minors, and the Provisions onthe Prohibition of Child Labour. Transsion respects both local legal frameworks and international norms, and has developedmature talent management processes and systems that comprehensively address employee recruitment, employment,training and development, occupational health and safety, and compensation and benets, thereby ensuring compliance andoperational e?ciency in talent management.Transsion aligns its practices with global standards, adhering to the Guiding Principles for Business and Human Rights, andthe International Labour Organisation (ILO) standards, and other international human rights standards, such as the principleof autonomy on security and human rights. We respect the cultures, customs, and languages of the countries and regions inwhich we operate, ensuring that our business activities remain harmonised with the social contexts of each location.
Metrics and targets
TargetsProgress
CompanyOverview
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Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Free Employment
Non-Discrimination
Compensation and Welfare
Prohibit Child Labourer
Freedom of AssociationHumane Treatment
Transsion’s Human Rights Protection Commitment
Do not force, do not bind by contract, do not enslave or tra?c in labor. It is forbidden to ask employees to pay thedeposit or to leave the identity card in company.We promise to protect our employees from harassment and discrimination; the recruitment, wage, trainingopportunity, promotion, working arrangement (including working overtime) and dismissal are based on the abilityof the employee and the need of the position. We are against and shall never allow any discriminations related torace, social class, nationality, religion, disability, gender, sexual orientation, union membership and politics status.The Company pays the employee according to local laws and regulations and the wage should not be below theminimum wage standard. The salary detail should be listed clearly through the les, and corresponding holidays,wages, overtime pay as well as insurance should be provided.It is prohibited to employ child labourer in any section of manufacturing. All the employees must be over the ageof 16. Employees under the age of 18 shall not be arranged to do work which may endanger the health or safetyof juveniles.The Company respects freedom of association, including the right of employees to organize and join unions.To ensure the physical and mental health of employees, and to protect their personality and dignity, any kind ofsexual harassment, sexual abuse, physical punishment, physical or mental oppression, verbal abuse and violentthreats are strictly prohibited.
Human rights protection is the minimum standard for providing an equitable working environment. In our Social ResponsibilityStatement and Employee Handbook, we make the following human rights protection commitments, applicable to all directors,managers, and employees of Shenzhen Transsion Holdings Co., Ltd. and its subsidiaries and branches, regardless ofwhether they are employed on a full-time, part-time, or temporary basis.
In line with the above human rights protection commitments, the Company encourages all employees to express their viewsopenly, thereby safeguarding employee rights and enhancing workplace transparency.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Human Resources Business Partner (HRBP) System
Policy Communication
Transsion has implemented an HRBP system, serving as communication bridges between departments. HRBPs collect andcoordinate business needs while supporting improvements in employee satisfaction. The Company has also establisheddedicated online service desks covering administration, HR, compensation, IT, nance, etc. Employees can not only submitrequests and feedback through online service desks, but also opt for face-to-face consultation via o?ine service desks.
We regularly organise themed policy briengs, covering areas such as social insurance, housing provident fund, residencypolicies, and company commercial insurance, in order to help employees better understand and protect their rights. Multiplecommunication channels have been created, including informal team discussions, workshops, and forums for new hires, alldesigned to improve understanding of employee concerns, foster dialogue, and create an open communication bridge betweenmanagers and sta?.
Democratic ConstructionWe attach great importance to communication with employees and have established diverse communication channels.Through our internal platform Transsion Knows and the principle of “No Deletion of Posts, Respect Every Voice of Employees”,we promote an open and democratic workplace culture. We promote direct communication between the management andgrassroots employees through approaches such as promoting discussion and dialogue across all levels, departmental monthlymeetings, new employee communication meetings, and trade unions, ensuring timely responses to employees. We respectemployee suggestions and their willingness to participate in corporate decision-making, which strengthens the enthusiasmand initiative of employees and enhances their sense of belonging. Transsion has established trade unions to legally protectemployee rights. The union has formulated the Transsion Holdings Union Committee Management System, to participate inthe formulation of corporate democratic resolutions to the vital interests of employees from the perspective of employees, ando?ers recommendations to management on improving diversity, health and safety, employee welfare, etc.
In 2024, the Company continued to implement the “Echo Plan”, an open administrative feedback initiative. Suggestionboxes were placed in front office areas and break rooms on various floors to serve as ongoing feedback channels.Additionally, online surveys and o?ine discussion forums were organised to maintain close engagement with employeesand gain insight into their needs and operational challenges. The 2024 employee satisfaction survey recorded aparticipation of over 1,600 employees, with an overall satisfaction rate of 93.4%.
“Echo Plan” on Transsion Knows Platform
“Echo Plan” Suggestion Box
Legal Employment
Multi-Channel, Diversied Recruitment ProcessTalent forms the cornerstone of enterprise development. We utilise a recruitment management system tostandardise our hiring processes and recruit talent across multiple channels, including social recruitment, campusrecruitment, and internal referrals. We have also partnered with third-party talent management platforms toestablish a dedicated Transsion recruitment system, which integrates candidate CVs into a centralised database,enabling more effective talent exploration while ensuring system stability and data security. The Companymaintains a strict zero-discrimination policy throughout recruitment. No form of discrimination is tolerated onthe basis of gender, age, race, nationality, religion, or other personal or social attributes, thereby ensuring equalopportunities for all applicants and employees.
Socialrecruitment
Campusrecruitment
Internalreferrals
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixInternationalisation & Diversication
Talent Pool Development
Transsion places a high value on talent internationalisation and diversity. We are committed to attracting global talent, includinglocal graduates and hires, and we provide ongoing tailored training for employees from di?erent regions through both onlineand o?ine channels. For critical roles, we enhance the promotion of local talent.
Transsion’s talent strategy includes both internal development and external recruitment. We have established talentdevelopment pathways and career progression planning to support employees in having diversied career development curvesin the workplace.
As of 31 December 2024, Transsion employed a total of 19,870 sta? globally, spanning R&D, production, sales, administration,and other functions.
Employment Situation of Transsion Holdings in 2024By gender
By education level
By age
By region
14,372
9,649
1,956
9,602
10,937
5,498
8,265
10,117
8,933
Male
Associate degreeand below
29 and below
China (including HongKong, Macau and Taiwan)
Female
Bachelor’sdegree
Postgraduateand above
30-49
Overseas
50 and above
During the Reporting Period, Transsion organised a cultural sharing and discussion forum for over 100 overseasemployees who visited China to participate in discussions about Transsion’s corporate culture.
Transsion Cultural Discussion Forum
In 2024, there were
no major personnel changes
In 2024, there were
no major labor disputes
In 2024, there wereno complaints on human rights
Transsion Cultural Discussion Forum
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Compensation and BenetsTranssion complies with the Labor Contract Law of the People’s Republic of China, the Social Insurance Law of the People’sRepublic of China, the Special Rules on the Labor Protection of Female Employees, and other relevant national laws andregulations. The Company has developed the Employee Performance Management Measures and the CompensationManagement Measures, which dene compensation principles based on job levels, individual capabilities, and performance.
Compensation and Performance
Benets System
Transsion has established the Compensation Management Measures, applicable to employees across Transsion and itssubsidiaries and branches. The Company offers a competitive remuneration package comprising fixed salaries, variableperformance-based pay, performance bonuses, and year-end bonuses. A range of short, medium, and long-term incentiveschemes is also in place. Each year, the Company determines its annual compensation adjustment strategy in line withbusiness performance. Particular consideration is given to employees who have been promoted, demonstrated strongperformance, or hold critical positions. Performance assessments are conducted regularly based on corporate development,individual achievement, work capabilities, potential, and other relevant factors. Assessment cycles vary by department anddevelopment stage, and may be conducted quarterly, semi-annually, or annually. Following the assessment, the Companyprovides face-to-face conversation to strengthen incentives and guide for improvement. Employees who wish to challengetheir evaluation results may feed back concerns through a structured appeal process. If issues cannot be resolved at thedepartmental level, a formal written appeal may be submitted to the Human Resources Centre, ensuring e?ective feedbackand timely response to employees.Transsion o?ers a comprehensive benets system, encompassing statutory benets, basic benets, and special benets. TheCompany has also established dedicated aid funds to support employees facing hardship. By the end of 2024, a total of RMB
2.457 million had been disbursed.
●Statutory holidays
●
Social insurance, including basicpension insurance, medicalinsurance, unemploymentinsurance, and work injuryinsurance, etc.
●
Housing provident fund
●Other statutory employee benets
●Holidays beyond statutory holidays,including sick leave, work injuryleave, and personal leave, annualleave, etc.
●Traditional holiday gifts or bonusesfor Spring Festival , Mid-AutumnFestival, Dragon Boat Festival, etc.
●Employee birthday gifts
●Meal allowance
●Communication allowance
●Annual health check-ups
●Marriage and childbirth benets:
Marriage/birth bonuses, marriageleave, prenatal check-up leave,maternity leave, paternity leave,breastfeeding leave, etc.
●Work injury insurance
●Commercial insurance
●Accidental injury insurance
●Overseas assignment allowance
●Aid Funds
Eligible employees are entitled to:
Statutory BenetsBasic BenetsSpecial Benets
During the Reporting Period, the Company hosted monthly birthday celebrations, inviting employees whose birthdays fellwithin the month to gather in person, enjoy a thoughtfully arranged tea break, make birthday wishes, and experience asense of occasion dedicated to them. Birthday gifts were distributed, with the selection of annual gifts updated each year.For outposted employees, a dedicated service was also in place to send birthday gifts to their family members.In addition, the Company organised a variety of festival-themed activities during the Reporting Period, including eventsfor International Women’s Day, the Dragon Boat Festival, and the Mid-Autumn Festival. These activities reachednearly 10,000 employees across various o?ce locations, enhancing employee engagement and enriching their leisureexperience.
Birthday and festival-themed activities
Monthly Employee Birthday PartyMid-Autumn Festival Event
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixEmployee Health and Safety
Governance
Impact, risk, and opportunity management
Strategy
Transsion has established an Environment, Health, and Safety (EHS) Management Committee, which acts as the leadingbody for the Company’s environmental, occupational health, and safety management e?orts. An EHS management systemhas been developed, identifying relevant EHS risk factors across departments, and planning appropriate control measures toaddress them. Designated personnel are assigned to oversee occupational health, production safety, environmental protection,re safety, and other related areas.
Transsion places strong emphasis on the occupational health and safety of employees. We regularly conduct workplace safetyinspections, assessments of occupational hazards, and assessments of health-related risks. Safety education and trainingprogrammes are implemented, and routine employee health check-ups are organised. The Company also engages employeesin a variety of social and recreational activities, thereby safeguarding their occupational health and safety while supporting bothphysical and mental well-being.
In 2024, the Company did not experience anymajor occupational health and safety incidents.
Transsion organised various health and tness competitions andmedical consultation activities through di?erent themed clubs.
Ensure employees’ occupationalhealth and safety
Ensure employees’ physical andmental well-being
Safety WorkplaceThe Company has established an EHS management system. Acting as the leadership body for Transsion’s environmental,occupational health, and safety oversight, the EHS Management committee has developed internal frameworks such as theEnvironmental Management System and the Manufacturing Centre Safety Performance Assessment Management Measures,etc. These systems govern and support the implementation of environmental, health, and safety practices across all factoriesand departments. In addition, the Company regularly conducts business training and skills assessments, actively promotesequipment upgrades, and works to enhance its overall safety capabilities and standards.The Company complies with applicable laws and regulations, including the Work Safety Law of the People’s Republic ofChina, the Law of the People’s Republic of China on the Prevention and Control of Occupational Diseases, the Measures forthe Administration of Contingency Plans for Work Safety Accidents and other laws and regulations. We have also developedinternal safety protocols, such as the Management Regulations for O?ce Environment Safety, which provide clear guidance toensure employee safety and health in the workplace.
ISO 45001 Occupational Health and Safety Management System Certication澳
| Certificate CN19/31745 | 澳 |
| The management system of | 澳 |
| SHENZHEN TRANSSION HOLDINGS CO., LTD. |
| 澳 | 澳 |
Business Registration Address: Unit 1, 24thFloor, Transsion Building, No. 8 Xianyuan Road,Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R.China
| Business Registration Address: Unit 1, 24th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 | |
| Business Operation Address: 24-32th Floor, Transsion Building, No. 8 Xianyuan Road, Xili Community, Xili Street, Nanshan District, Shenzhen City, Guangdong Province, P.R. China | 澳 | |
ISO 45001:2018
| ISO 45001:2018 | 澳 |
| For the following activities | 澳 |
| Design and manufacture management of mobile phones | 澳 |
| 澳 | |
澳
| 澳 | |
| This certificate is valid from 09 December 2024 until 27 October 2025 and remains valid subject to satisfactory surveillance audits. | 澳 |
Certified activities performed by additional sites are listed on subsequent pages.
| Certified activities performed by additional sites are listed on subsequent pages. |
澳
| 澳 | 澳 |
Liz Moran
| Liz Moran | |||
| SGS United Kingdom Ltd | |||
t +44 (0)151 350-6666 - www.sgs.com
| t +44 (0)151 350-6666 - www.sgs.com | ||||||
| 澳 | 澳 | 澳 | 澳 | |||
| 澳 | ||||||
| This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditi | 澳 | |||||
ons of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability,
ation, forgery or falsification of the content or appearance of
| this document i |
s unlawful.
| 澳 | ||
| Page 1 of 2 | ||
Shenzhen Transsion
Holdings Co., Ltd.ISO 45001 Certication
Shenzhen TecnoTechnology Co., Ltd.ISO 45001 Certication
澳
| Certificate CN25/00001161 | 澳 |
| The management system of | 澳 |
| Nanchang Chuanshuo Technology Co., Ltd. |
| 澳 | |
| 澳 |
Business Registration Address: 2ndFloor, Building 2, Optoelectronic No. 2 Park, Yaohu WestAvenue, Nanchang High tech Industrial Development Zone, Nanchang City, Jiangxi Province,P.R. China
| Business Registration Address: 2nd Floor, Building 2, Optoelectronic No. 2 Park, Yaohu West Avenue, Nanchang High tech Industrial Development Zone, Nanchang City, Jiangxi Province, P.R. China | 澳 | |
| Business Operation Address: First and Second Floors, Building 2, Optoelectronic No. 2 Park, Yaohu West Avenue, Nanchang High tech Industrial Development Zone, Nanchang City, Jiangxi Province, P.R. China | 澳 | |
ISO 45001:2018
| ISO 45001:2018 | 澳 |
| For the following activities | 澳 |
| Manufacture of mobile phones (export only) | 澳 |
| 澳 | |
| This certificate is valid from 26 February 2025 until 25 February 2028 and remains valid subject to satisfactory surveillance audits. | 澳 |
澳
| 澳 | 澳 | ||
| Authorised by | |||
| Business Manager | |||
Rossmore Business Park, Ellesmere Port, Cheshire, CH65 3EN, UK
| Rossmore Business Park, Ellesmere Port, Cheshire, CH65 3EN, UK |
澳
| 澳 | |||||
| 澳 | 澳 | 澳 | 澳 | ||
| 澳 | |||||
| This document is an authentic electronic certificate for Client’ business purposes use only. Printed version of the electronic certificate are permitted and will be considered as a copy. This document is issued by the Company subject to SGS General Conditi | 澳 | ||||
ons of certification services available on Terms and Conditions | SGS. Attention is drawn to the limitation of liability,
s unlawful.
| indemnification and jurisdictional clauses contained therein. This document is copyright protected and any unauthorized alteration, forgery or falsification of the content or appearance of this document i | 澳 |
澳
Nanchang Chuanshuo
Technology Co., Ltd.ISO 45001 Certication
Metrics and targets
Chongqing TranssionTechnology Co., Ltd.ISO 45001 Certication
TargetsProgress
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixTranssion has established an EHS management structure and system. In line with relevant laws and regulations, the Companyorganises training in safety knowledge and emergency response skills, equips workspaces with compliant emergencysupplies, and conducts regular emergency drills simulating various scenarios, such as re evacuations, elevator emergencies,and electric shock incidents. These exercises are designed to enhance employees’ preparedness and ability to respond toemergencies in the o?ce environment.
In 2024, the Company delivered targeted training and drills covering electrical safety, rst aid, and elevator emergencies,aiming to mitigate the risk of workplace incidents. Fire safety training and evacuation drills were also conducted tostrengthen employees’ understanding of re prevention awareness and emergency response.
Safety training and emergency drills
First Aid Drill
Fire Evacuation Drill
Elevator Emergency DrillPest Control NoticeWater Dispenser QualityInspection Report
Fire Safety Training
Occupational health
Transsion places a high priority on safeguarding the physical and mental well-being of its employees. We continuouslystandardise operational requirements, provide a safe working environment, and supply necessary safety protection measures.Employees are encouraged to undertake regular health check-ups, and the Company organises a range of wellness andtness activities to support occupational health and safety.Standardised Operational Requirements
Employees are required to comply strictly with internal systems such as the Environmental Management System, theManagement Regulations for Office Environment Safety, and the Manufacturing Centre Safety Performance AssessmentManagement Measures to strengthen workplace safety and occupational health protections.
Providing a Safe EnvironmentThe Company ensures that drinking water, sanitation facilities, lighting, and ventilation meet regulatory standards acrossworkplaces. Regular inspections and maintenance are conducted to ensure a safe and healthy environment for both work andrest.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Regular Health Checks
Organising Health and Fitness ActivitiesWe pay attention to the physical health of employees and regularly organise general health check-ups. We also conductspecialised health screenings for employees in high-risk roles (e.g. electricians, drivers,etc.), with a focus on occupationalhealth and safety.
Employees are encouraged to take part in a wide range of free activities organised by various employee clubs. These initiatives
promote work-life balance and help employees develop personal interests and hobbies.
In 2024, Transsion partnered with Shanghai Shuguang Hospital and Shenzhen University General Hospital to o?er freemedical consultations. Employees actively participated in the event. In addition, during International Women’s Day andProgrammer’s Day, the Company hosted a Traditional Chinese Medicine (TCM) Free Clinic Public Welfare Week, whichincluded shoulder and neck massage services for employees.
In 2024, the Company supported employee clubs in-
cluding swimming, photography, basketball, badminton,
tness, language, and music. Facilities such as gyms,
yoga rooms, and leisure sports areas were provided,
and over 700 events were held throughout the year, at-
tracting more than 14,000 participants.
In 2024, the Company hosted its third annual WeightLoss Competition, encouraging employees to buildhealthy habits while enhancing motivation and engage-ment at work.
Annual free clinic
Organising health and tness activitiesThird Annual Weight Loss Competition
Book Club
Annual Badminton TournamentPoster for Weight Loss Competition
Free Clinic Services
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Employee Training and Development
Diverse training systemTranssion continues to enhance its employee training and development e?orts. Through the three-tier structure of TranssionCollege, the Company strengthens career development planning, enabling employees to grow along multiple pathways.Transsion College draws on training resources across management, professional, and general skill categories, and leveragesthe AI-powered TES platform to deliver online learning solutions that help employees build professional capabilities andincrease their career competitiveness.To nurture “core talent” reserve force, the Company has implemented a "selection and cultivation" integrated model, alignedwith corporate development needs and practical scenarios. Participants in this programme benet from direct engagement withsenior executives, allowing for timely feedback so that trainees can be guided in their development direction and improvementspace more pertinently.In 2024, Transsion continued its blended online & o?ine training camp model, o?ering development opportunities for recentgraduates, managers, and core talent, etc.
Transsion has established Transsion College to oversee and plan employee training and development. A three-tiermanagement structure “Company – Departments/Business Units – Tier-two Departments” has been implemented, with leadersat each level responsible for developing talent within their respective teams.The Company formulates tailored development plans for di?erent levels of talent, placing strong emphasis on cultivating futureleaders. New employees are assigned mentors, and their progress is closely monitored with continuous guidance.The Transsion E-learning System (TES) has been developed to support departmental training and experience sharing. Theplatform is designed to empower talent development and facilitate multi-channel engagement within the organisation.
New cadres
Development (selection and training integration) - Connection(create an atmosphere, build aplatform, strengthen both supply and demand, accumulate organisational capacity)
......
Talent replication
Production line
Transsion Holdings Training System
Key talent pool
NationalbrandmanagerLeadingtalentSupplychainmanager
Local retailmanager
Localmarketingmanager
Productmanager
R&Dmanager
Instructor
Coursedeveloper
CoachMentor
Foster suitable demand
Form: courses, cases, experience articles, etc.
Extractor...Knowhow
Demand scene
Production Line for Talent Replication
Enabler
Externally genericInternally exclusive
New employeeRookie
Training for newemployees from socialrecruitment
Leading eagleEagle
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixFor All EmployeesFor Fresh Graduates
Transsion has established TES to facilitate the sharing of general knowledge and skills. In parallel, each department hasdeveloped its own internal training mechanisms, focusing on industry-specific knowledge sharing and the accumulation ofprofessional expertise.
Rookie Program for fresh graduates is a dedicated talent development programme designed by Transsion to support recent graduates.Its goal is to unlock their potential and help them integrate into the workplace. In the early onboarding and integration stages, theprogramme provides a structured online “Turning Point Plan” and an intensive o?ine “Bootcamp Competition”, assisting participantsin evolving into capable professionals, active contributors, and well-rounded members of the Transsion team. Additionally, formanagement trainees and other designated roles, the Company has established customised development initiatives, such as theGyrfalcon Program for management trainees.In 2024, TES introduced the AI Course Creation feature. This functionality enables more diverse training scenarios and providestailored services to meet the business learning needs of talent across all levels and departments at Transsion.AI empowering TES
TES-AI Smart Courses
●The “teamwork” and “results-oriented” conceptsare integrated into the pre-employment andbootcamp phases, helping Rookies meet the basicrequirements of professionals in the workplace.
●
Through learning and understanding Transsion’scurrent status, products, and market, the Rookiesaccelerate their comprehensive understanding oftheir future work.
●The learning approach transitions from passivelearning to learning through competition,strengthening the Rookies' active learning andthe acceptance of learning outcomes.
●Strong sense of responsibility and ownership
●Open mindset, energetic spirit
●Strong resilience under pressure andspreading positive energy
●Strong willingness to learn, actively learningand accepting feedback
●Timely reection on the gains and losses ofactivities, and activel sharing
●Quick learning and application of knowledge
●Skilled at utilising existing resources whileconstantly seeking cooperation
●Considerate of others’ feelings, with a win-winmindset
●Understands the importance of sacricing personalinterests to balance team interests
●Existing company products and main markets
●Key consumer groups and their characteristics
●Current technological trends at Transsion
●Actively seeks to understand, clarify, and align withgoals
●Breaks down goals and creates action plans
●Actively seeks solutions when faced with di?culties
●Acknowledges and practices Transsion’s culture
Rookies Growth Objectives
P
r
o
fe
ssional
Transform
ationTranssioner
TransformationProa
ctive
Transform
atio
n
DenitionDenition
DenitionSelf-Driven MotivationSelf-Refreshing
Cooperation for Win-WinUnderstanding Transsion
Mission-DrivenRecognition of Transsion Culture
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
In 2024, the Human Resources Department launched a Local Rookie Programme (for fresh graduates) in key countriessuch as Nigeria, Ethiopia, Kenya, Uganda, and Tanzania, with the aim of building a pipeline of local talent for long-termdevelopment. The programme focused on establishing university-industry partnerships with the top three universitiesin each target country. Outstanding graduates were recruited into the local Rookie Programme, which provided careerdevelopment pathways through boot camps, job rotations, and other structured initiatives. This e?ort has fostered strongrelationships with academic institutions, strengthened Transsion’s employer brand, and laid a solid foundation for localtalent development to support future business growth.
In 2024, the "Rising Leader" Programme was delivered in Ethiopia, with a focus on cultivating reserved senior managers.The initiative concentrated on marketing and other strategic topics, helping high-potential employees transition intocore management roles. The programme successfully identied and developed future talent for both retail and channelmanagement teams.
Local Rookie Programme
Local management training – “Rising Leader” Programme
For Managers
Transsion has introduced structured programmes for management development, including the Eagle Program forgrassroots managers, the Leading Eagle Programme for middle managers, and the Future Leaders Training Camp forfor reserved senior managers. In support of executive development, the Company has established the ManagementMeasures for Further Education of Senior Executives, which provide opportunities for senior leaders to pursue furtheracademic qualications such as MBAs.
“Rising Leader” ProgrammeLocal Rookie Programme
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Key Talent Development Programmes
We have launched the Product Manager Talent Training Camp, National Manager Talent Development Training Camp, Local Talent Development Training Camp, Supply Chain Elite Talent Development Training Camp, and Financial Talent Reserve ManagementTraining Camp, etc.
Transsion has placed a strategic focus on developing local talent and has established the Bangladesh Global Talent Base.Leveraging the local talent pool, the Company selects high-potential individuals to be deployed to regions such as Africa,the Middle East, and Southeast Asia. This international talent mobility model enables employees to broaden their careerhorizons, accelerate cross-border knowledge transfer, and strengthen organisational capability—fostering a more diverseand globally integrated workforce.
In 2024, the East Africa Human Resources team, in partnership with Transsion College, launched the TTT Ignite TrainingCamp Programme. This initiative identied high-quality, multidisciplinary in-house training content and delivered it to localteams through a structured, high-frequency training model. The programme aims to cultivate empowered, business-minded professionals and enhance the operational competencies of both Chinese and local teams.Transsion remains committed to creating long-term value by building a learning organisation that accumulates knowledge,strengthens multi-faceted operational capabilities, and enhances both local professional and leadership skills to improveoverall competitiveness.
Bangladesh global talent base constructionTTT Ignite Training Camp Programme in East Africa
Global Talent Base ConstructionTTT Ignite Training Camp Programme
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Human capital management
The Company provides a range of performance-based incentives, including oating salaries, and short, medium, and long-termincentives, as well as annual salary reviews. These mechanisms are designed to ensure the incentives are fair and e?ective.
Transsion values fairness in employee career progression. The Company has implemented Promotion Programme of Profession-al Serial Certication, the Cadre Promotion Programme and other systems. Upholding the principles of fairness, scientic evalua-tion, and meritocracy, Transsion selects talent that aligns with both the corporate culture and team development goals.
Transsion Holdings Di?erentiated Incentive MechanismShort-term incentivesMedium-term incentivesLong-term incentives
●
Sales incentives
●Virtual project incentives
●Company-level majoroutstanding contributionincentives
●Performance Unit Plan (PUP)incentives
●R&D value incentives
●Management traineeincentives
●
Restricted stock
Since 2020, the Company’s General Meeting of Shareholders has resolved to implement a long-term stock incentive plan foreligible employees. On 18 September 2024, the 10
th meeting of the 3
rd Board of Directors and the 7
th
meeting of the 3
rdBoard ofSupervisors were held. It was conrmed that the conditions for the rst vesting period of both the initial grant and the reservedgrant under the restricted stock incentive plan had been fulfilled. In accordance with the relevant provisions of the plan, theCompany completed the share vesting for eligible participants (including those under both the initial and reserved grants) for therst vesting period. A total of 815 employees received shares under the initial grant, and 211 under the reserved grant. The vestedshares became available for trading on 17 October 2024, with a total of 11,159,295 shares released for trading.
In 2024, the Company recognised outstanding local employees by organising a visit to China, where selected individualstoured Transsion’s headquarters, factories, and other sites. This initiative enhanced cultural integration, deepenedunderstanding of the Company’s values, and fostered a sense of pride among international employees.
In 2024, Transsion Kenya launched the Star Sales Promoter Incentive Programme. Quarterly assessment criteria were establishedfor recognising outstanding sales promoters, o?ering honours and material rewards to enhance motivation and performance in thefrontline sales teams.
Restricted Stock Incentive Plan
Incentive for outstanding local employees – Study Tour to China
Kenya Star Sales Promoter Incentive Programme
PromotionMechanism
AssessmentCriteria
PromotionSupervisionA “dual-channel” career develop-ment system allows employeesto grow either through the man-agement track or the profession-al track.
Promotion plans are tailored todi?erent categories (e.g. profes-sional vs managerial), with eval-uation based on performance,capability, and so on.
Candidates for management promotion arerequired to undergo leadership assessments,deliver presentations, provide evidence of theirwork achievements, and undergo evaluation bya panel, followed by a review and nal valida-tion. Final results are publicly announced, andif uncontested, are submitted for approval.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixRural Revitalisation and SocialContribution
Rural revitalisationTranssion actively supports China’s national “rural revitalisation” strategy througha dedicated Rural Revitalisation Plan. Through consumption assistance, we arecontributing to rural characteristic industries and economic development andindustrial upgrading.
Transsion actively responds to the national call and promotes rural revitalisationand public welfare and charity. We contribute to rural revitalisation throughconsumption assistance and rural education public welfare projects, and activelyengage in social charity, deeply practising corporate social responsibility.
RMB
8.7254
million in external donation,public welfare and charity and rural revitalisation e?orts.In 2024, Transsion invested approximately
In 2024, Transsion continued its Rural Revitalisation Plan by supporting agricultural industries in Sichuan (Jinchuan), Guangxi (Donglan), Yunnan (Zhenxiong), andChongqing (Kaizhou and Yunyang), with total investment in rural revitalisation of approximately RMB 2.08 million.In June 2024, TRANSSION, together with its consumer support partner—the CUNSHOP.COM platform of the Chongqing Supply and Marketing Cooperative—organised a rural support team to visit a local agricultural factory in Zishui Township, Kaizhou District, Chongqing. The team toured the plantation base, assessed thetypes and quantities of unsold agricultural products, and conrmed that products such as Longchashan shiitake mushrooms, ower mushrooms, poplar mushrooms,red rice, and black rice produced by the factory would be included in the procurement scope of this consumer support initiative. This consumption assistance haspromoted the increase of farmers' income, employment and the development of the local agricultural economy.
“Harnessing Transsion’s power to assist Rural Revitalisation”
Transsion Holdings procured specialty agricultural products from Kaizhou, Chongqing
The Zishui Township Governmentawarded Transsion the “OutstandingCompany for Assisting RuralRevitalisation and ConsumptionAssistance”
5656
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixWhile advancing its consumption assistance initiatives, Transsion is also actively exploring humanitarian e?orts beyond economic support, with a particular focus on rural education. Building upon earlier projects such as the “Dream Sports Bag” and “Multi-functionalRural Classrooms”, Transsion has partnered with several public welfare foundations to carry out rural education programmes, including the “Renewal Plan, Transsion Guardians Programme”, and “Mountain Village Science Courses” in primary schools acrossmultiple regions. These e?orts aim to improve the educational environment for rural children and contribute to the revitalisation of rural human capital.
In March 2024, Transsion partnered with the Beijing Qingxi Yuanshan Public Welfare Foundation to launch the “MountainVillage Science Courses” initiative. This public welfare project provides hands-on science courses and customisedteaching material kits to rural primary schools in remote areas of Ningxia and Yunnan, with the aim of improving students’scientic literacy. The programme also supports schools in delivering comprehensive science-based activities, enhancingteachers’ capacity in science instruction, enriching after-school services, and promoting equitable development in ruralscience education.
In 2024, Transsion collaborated with the Amity Foundation to implement the “Renewal Plan”, an initiative aimed atenhancing sports infrastructure in rural schools. The project supports the physical development and holistic well-being ofchildren, contributing to balanced educational outcomes. As part of the initiative, basketball courts were constructed andsports equipment donated to schools in Ruijin, Jiangxi and Jianshui, Yunnan.
“Mountain Village Science Courses”“Renewal Plan”
“Transsion Science Kits”Science Teaching Tools“Renewal Plan” Rural School Sports InfrastructureVisit of Transsion Volunteers to the ShazhoubaBranch of Ruijin No. 4 Middle School
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixPublic welfare and charityTranssion adheres to the principle of practising corporate social responsibility and giving back to local communities. Our publicwelfare and charitable initiatives span areas including online education, educational support for sick children in rural areas, andprogrammes for refugee children across Africa, reecting Transsion’s strong sense of social responsibility.
In 2024, the itel Nigeria team, in collaboration with local non-prot organisation Lagos Food Bank, visited Makoko—thelargest water slum in the region—and donated educational materials and essential living supplies to the MawumadokaChildren’s Foundation. The total value of donations reached approximately USD 35,000, extending care and support todisadvantaged families and children.
On 8 March 2024, to mark International Women’s Day, itelorganised a donation event in Lagos, Nigeria, providingessential daily goods, festive greetings, and food items towomen from refugee communities. The initiative benetedapproximately 3,000 women.
In October 2024, during the back-to-school season inTanzania, itel also organised a donation campaign forfemale students. The event included menstrual healtheducation and the distribution of hygiene products,promoting adolescent health and female empowerment.Around 2,000 individuals beneted from the initiative.
Makoko water slum care in Nigeria
itel women’s care donation event
Women’s Day Donation EventCampus Donation Event for WomenMakoko Water Slum Care in Nigeria
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
In 2024, the team in Pakistan of TECNO, the mobile phone brand under Transsion Holdings, donated 20 computers to thecomputer lab of the Hope Uplift Foundation, a local charity, and accompanying technical training and professional courses wereprovided. The initiative aimed to equip students with vital digital skills for the modern workforce, supporting youth employabilityand long-term development.
In 2024, TECNO launched the “Dream on the Field”football field renovation CSR initiative, aiming torenovate 100 football fields across Africa over afive-year period. The project seeks to provide moreopportunities for young people passionate about footballto pursue their dreams.In November 2024, the first renovated pitch wascompleted in the Parcelles residential area of Dakar,Senegal. The eld, covering approximately 440 squaremetres, now serves as the only local space for playingfootball and is expected to benefit around 6,000residents in the area.
TECNO donates computers“Dream on the Field”
Technology TrainingComputer Donation CerticateFootball Field Renovation in Senegal
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Governance
Anti-commercial bribery and anti-corruptionand Anti-unfair competitionResponse to SSE Topics
Transsion is committed to continuously refining its corporategovernance framework to ensure the scientific rigor andtransparency of decision-making processes. In terms of riskmanagement, We continue to improve and strengthen oursystems, enabling us to e?ectively identify, assess, and mitigatevarious risks that may affect the business. We place significantemphasis on upholding high business ethics, cultivating acorporate culture rooted in integrity. The principles of honesty,fairness, and transparency are consistently implementedthroughout all of our operations.
Response to SDGs
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixCorporate Governance
Good corporate governance is the cornerstone of Transsion’s long-term development. We have established a robust corporategovernance framework to ensure the e?ciency and transparency of decision-making processes. Our focus is on creating long-term value while achieving sustainable governance. We actively promote the Board diversity by incorporating members withvaried backgrounds and expertise, ensuring a range of perspectives and balanced decision-making. Simultaneously, we placegreat emphasis on protecting the rights of minority shareholders. Through fair information disclosure and transparent decision-making mechanisms, we share the fruits of the Company’s growth.
Standardised governance forms the foundation of the Company’s operations. We strictly comply with the Company Law ofthe People’s Republic of China, the Securities Law of the People’s Republic of China, the Code on the Governance of ListedCompanies, the Rules Governing the Listing of Stocks on the Science and Technology Innovation Board of Shanghai StockExchange and other relevant regulations issued by China Securities Regulatory Commission and other regulatory bodies. Wee?ectively implement the Articles of Association, the Rules of Procedure for the General Meeting of Shareholders, the Rulesof Procedure for the Board of Directors, and the Rules of Procedure for the Board of Supervisors, and continually enhance theCompany’s governance systems and structures.
Corporate governance
During the Reporting Period, Transsion held
Board ofDirectors meetings
Board ofSupervisors meetings
General Meetings of Shareholders
General Meeting of ShareholdersBoard of SupervisorsBoard of Directors
Strategy and Sustainability (ESG) Committee
Audit CommitteeNomination CommitteeRemuneration and Evaluation CommitteeManagement
Transsion Holdings Corporate Governance Structure
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Transsion fully respects the rights of all shareholders, ensuring that minority shareholders enjoy equal standing. In accordancewith the Company’s Articles of Association, we publish an announcement prior to the General Meeting of Shareholders, incompliance with the information disclosure requirements of the stock exchange. This announcement includes the proposedagenda items for the meeting, as well as the date and location. The General Meeting of Shareholders adopts a combinationof onsite and online voting to ensure that all shareholders can fully exercise their rights. Moreover, for resolutions that requireseparate voting by minority shareholders, the Company discloses the results of this separate voting in the General Meeting ofShareholders resolution announcement, thereby reecting the views of minority shareholders.
Protection of minority shareholders’ rights
The Board of Directors of the Company has established Strategy and Sustainability (ESG) Committee, the Audit Committee,the Nomination Committee, and the Remuneration and Evaluation Committee. These professional committees exercise theirrights and full their responsibilities, e?ectively implementing and overseeing corporate governance, safeguarding the rightsand interests of both shareholders and the Company, ensuring the rational allocation of internal resources, and enhancingthe efficiency of operational decision-making. Transsion places emphasis on the diversity of its Board of Directors. Theappointment of Board of Directors members takes into consideration various diversity factors, including but not limited toprofession, experience, educational background, age, and gender.As of the end of the Reporting Period, Transsion had nine members on its Board of Directors, including six non-independentdirectors (one female director) and three independent directors, with independent directors making up one-third of the Board ofDirectors. All nine directors bring extensive industry and relevant experience, with expertise in telecommunications, technology,and nance, etc. The three independent directors specialise in nance, taxation and accounting, with backgrounds in nancialrisk management.
Board of Directors diversity
The Company strictly fullls its information disclosure obligations in accordance with relevant laws, regulations, regulatorydocuments and the Company's Information Disclosure System. At the same time, the Company attaches great importanceto compliant information disclosure, strengthens training on the performance of duties by directors, supervisors and seniormanagers, and improves the compliance awareness of employees. It discloses information truly and completely without falserecords, misleading statements or major omissions, increasing the Company's transparency and e?ectively playing the role ofprotecting the right to know of small and medium investors.
Information disclosure
Audit Committee
NominationCommittee
Remunerationand EvaluationCommittee
Strategy and Sustainability (ESG)
CommitteeChairman of theCommittee
IndependentDirector
IndependentDirector
IndependentDirector
DirectorDirectors1112Independent Directors2221Proportion of Independent
Directors
67%67%67%33%
CompanyOverview
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Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixRisk and Compliance Management
The Company has established a comprehensive, multi-layered internal control and risk management system, primarily supported by the Board of Directors, the Audit Committee, and internalcontrols. Regarding internal controls, the Company has developed a robust risk management and internal control system, underpinned by the “Three Lines of Defence” framework.
The business departments form the foundationof risk management and are responsible foridentifying, assessing, and initially addressing risksin day-to-day operations. The Company integratesrisk management responsibilities into the routineactivities of these departments, requiring them toproactively identify, report, and control risks withintheir respective business processes.
The second line of defence consists primarily ofthe Company’s internal risk management, legalcompliance, and internal control teams, overseesthe risk management activities of the first lineof defence while providing policy support andguidance. The Company continually optimises riskmanagement policies and processes, strengthenscommunication with the rst line of defence, o?ersguidance and support, and ensures the effectiveimplementation of risk management policies.
The Audit and Inspection Department is responsi-ble for independently assessing the e?ectivenessof the Company’s overall risk management systemand controls. The Company guarantees theindependence of internal auditing and provides theManagement with improvement recommendationsthrough internal audit reports, while overseeing theimplementation of corrective actions to enhancethe overall quality of risk management.
Transsion continues to build and enhance its comprehensive compliance system, strengthening risk management through risk assessment tools and monitoring mechanisms. We havedeveloped a practical crisis response plan to ensure a swift and e?ective reaction in the event of an emergency. At the same time, we place great emphasis on compliance training to enhancethe compliance awareness and risk prevention capabilities of all employees, thereby laying a solid foundation for the Company’s high quality operations and sustainable development.
Governance
Strategy
Metrics and targets
Conduct risk management training for Directors and employees to enhance decision-makingabilities in risk response and promote awareness of risk compliance.Implementation of risk culture and strengthen riskand compliance awareness
First Line of Defence
Business DepartmentsRisk Management and Compliance TeamAudit and Inspection Department
Second Line of DefenceThird Line of Defence
TargetsProgress
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Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Transsion places great emphasis on operating infull compliance with laws and regulations. By con-tinually improving the Company’s compliance man-agement system, we are steadily advancing cor-porate compliance practices. In areas such as faircompetition, labour protection, IP rights protection,consumer protection, business integrity practices,contract and business compliance management,case compliance management, data privacy, andinformation security, Transsion is consistently de-veloping and refining the Company’s compliancemanagement system and associated regulations,ensuring the legality and standardisation of theCompany’s commercial activities.In response to compliance requirements, the Com-pany has introduced various policies, includingthe Contract Management Measures, the LawsuitManagement Measures, Case Disclosure and Re-porting Management Process and other rules andregulations. We continue to develop and enhancerelevant compliance systems and procedures in linewith evolving regulatory demands and business de-velopments. In 2024, we introduced the Mobile Ap-plication Compliance Standards, which set out therules and standards to be followed throughout thedevelopment, release, and operation of mobile ap-plications. These regulations require applications tocomply with applicable laws and regulations whilerespecting user rights when providing services.
Transsion has established a comprehensive risk management framework, clearly dening responsibilities at each level. We have developed and continuously optimise processes for riskidentication, assessment, and response, further strengthening our risk management e?orts. Additionally, we integrate ESG-related factors into our risk management practices. We haveidentied potential risks arising from technology ethics, environmental compliance, health and safety, product quality, and supplier management. Through continuous monitoring and feedbackmechanisms, we manage ESG-related risks within acceptable limits, ensuring the achievement of our ESG objectives.
We improve our crisis management mechanism by identifying potential crises in areas such as workplace safety, environmental risks, supply chain disruptions, business ethics, data security,and responsible procurement. These risks are assessed in the context of our business characteristics, global trends, geopolitical factors, and climate change. Thereby the signicant businessdisruptions can be e?ectively addressed.
To strengthen and enhance the compliance culture, the Company conducts diverse compliance training and promotional activities. In 2024, as part of our e?orts to promote a risk-aware culture,we continued to implement risk policy advocacy, holding more than over ten sessions of multi-level risk management training, risk event simulation exercises, and cultural development activities.Topics covered included overseas contract compliance, safety week promotions, data breach drills, and more, all aimed at fostering employees’ compliance awareness.
Identify and assess internal and external risks facedin operation and development through systematical-ly conducting processes, encompassing but not lim-ited to business operations, compliance, productionsafety, quality control, and information security.
Through a comprehensive system and structuredmanagement approach, ensure that risk managementand internal control measures are flexible and candynamically adapt to changes in the Company’senvironment and evolving development needs.
Impact, risk, and opportunitymanagementEnhancement of the ComplianceSystem
Strengthening Risk Management
Crisis Management Implementation
Compliance Training and Promotion
Risk Identication and AssessmentContinuous Improvement
Develop specific risk response strategies basedon the results of the identication and assessment,ensuring that contingency plans are in place tominimise the impact of risks when they arise.
Risk Response
Risk Management Process
In 2024, Transsion proactively implemented a multi-dimensional risk prevention and control mechanism, withno major risk incidents occurring throughout the year.
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Anti-commercial Bribery, Anti-Corruption andAnti-unfair Competition
Transsion has established an ESG governance structure led by the Board of Directors, which is responsible for collectivedecision-making on this topic, managing associated risks, and monitoring progress towards annual objectives. The Audit andInspection Department oversees anti-bribery and anti-corruption measures, including system development, policy creation,case reporting follow-up, and promoting a culture of integrity. The Legal A?airs Department manages anti-unfair competitionpractices, ensuring compliance with relevant laws and regulations and sharing case studies to reinforce best practices.
Transsion advocates for high standards of business ethics, with integrity, fairness, and transparency forming the cornerstoneof the operations. We continuously enhance our anti-corruption policies, encourage employees and partners to actively reportviolations, protect the legal rights of whistleblowers, and establish an anti-corruption oversight network. Our objective is tofoster a clean, honest, and fair business environment.
Governance
Strategy
In 2024, the Company organised a business ethicstraining for all domestic and international employees.In 2024, Transsion was not involved in any cases of anti-unfair competition behaviour, did not face any unfaircompetition lawsuits, and was not subject to any relatedadministrative penalties.
Continue to implement integrity-buildinginitiatives and expand the scope of busi-ness ethics training.Further strengthen efforts to prevent andcombat anti-unfair competition behaviour,continuously monitor changes in themarket competition environment, andadjust anti-unfair competition strategies toaddress emerging challenges and risks.
Indicators and targets
Transsion strictly complies with relevant business ethics laws and regulations, including the Anti-Monopoly Law of the People’sRepublic of China, the Anti-Unfair Competition Law of the People's Republic of China, and the Interim Provisions on Prohibitionof Commercial Bribery. We have established and implemented the Transsion Holdings Red Line Management System andpublished the Company’s ethical guidelines for operations on our o?cial website to standardise and guide our commercialethics practices.We have set up a business ethics management structure, and the Company adheres to rigorous integrity standards in allcommercial interactions, prohibiting any form of bribery, corruption, extortion, embezzlement, or other unethical behaviour.In 2024, Transsion conducted fraud and compliance risk assessments covering both employees and partners, carrying outover 30 specialised audit projects. These audits examined areas such as sales, marketing, procurement, production, and after-sales services. Based on the audit results and corrective recommendations, the Company continuously improves its businessrisk management system.
Impact, risk, and opportunity managementAnti-bribery and Anti-corruption ManagementBusiness Ethics ManagementTargetsIndicator Progress
CompanyOverview
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Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
The Transsion Holdings Red Line Management Systemapplies comprehensively to all employees and has beenprominently featured in the OA system to advocate toemployees around the world. Additionally, several in-person integrity training sessions were conducted.
In 2024, Independent Directors participated in thespecialised course “Independent Director Anti-Fraud Responsibilities and Suggestions for ListedCompanies,” organised by the China Association forPublic Companies.
System Development
Targeted Promotion
●For Employees
●
For DirectorsEmployee PromotionDirector Training
We have established the Transsion Holdings Red Line Management System, which applies to all employees. Thissystem clearly defines the standards for misconduct, specifies investigation authority and penalties, provides a clearreporting pathway, encourages employees to report improper behaviour, and protects whistleblowers.We have developed the Code of Conduct for Procurement Personnel, specically for procurement sta?, which outlinesthe integrity and business ethics principles that must be followed in supplier collaboration and other commercial activities.
We have implemented systems such as the Process for Introducing New Suppliers and the Process for ManagingSupplier Feedback to regulate the business ethics and integrity management of the supply chain.We have formulated the Employee Handbook, which requires all employees to strictly adhere to relevant regulations onintegrity and self-discipline.
Transsion fully respects and strictly adheres to the applicable laws and regulations of the countries in which it operates,upholding integrity in business operations and standardised management practices. We focus on system development,agreement signing, and targeted promotional activities to implement integrity-building initiatives, adopting a "zero-tolerance"approach to any form of corruption.
Integrity Building
During the Reporting Period, Transsion was not involved in any lawsuits related to major commercial bribery or corruption.
During the Reporting Period, we held two global online integrity exams, over 10 in-person integrity trainingsessions, and more than 40 online events, covering the Company’s global business operations, with a
100%participation rate.
Each year, the Company organises training for all employees on theTranssion Holdings Red Line Management System and holds two onlineintegrity exams for global employees. Multiple in-person integrity trainingsessions and activities are conducted to reinforce employees’ awarenessof integrity and enhance their ability to resist corruption. At the sametime, anti-corruption and integrity campaigns are continually carried outfor domestic and international branches, distributors, and suppliers tofoster integrity, honest, and win-win relationships.
Ongoing implementation of regular integrity training and related activities
Transsion Holdings Red LineManagement SystemIntegrity Training
The Company continues to strengthen its integrity management initiatives for suppliers by conducting regular site visits,listening to external feedback, and driving internal management improvements.
●
For Suppliers
CompanyOverview
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Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Transsion places a high priority on business ethics management and the implementation of effective managementmechanisms. The Board of Directors and the Audit Committee are responsible for overseeing and managing the overalloperational risks of the Company. The Audit and Inspection Department supervises the establishment and operation ofthe internal risk management system. The Transsion Holdings Red Line Management System and the “Integrity CultureDevelopment” section on the Company’s o?cial website include reward and protection mechanisms for whistle-blowers.
Reporting Mechanism
Supervision and Reporting Channels
Email: Ad@transsion.comTip-o? hotline (the same as Wechat ID): 15618156753Address: 31st Floor, T33 Full Time Centre, 8 Xianyuan Road, Xili Street, Nanshan District, Shenzhen.
N
N
Y
Y
YY
N
N
Acceptance Process of Reporting and Supervision of Transsion Holdings
Reporting
Reporting acceptanceWhether it is eligible
for investigation
Whether it involvesinformation security, humanresources and legal a?airs
Reportingacceptance
InvestigationReportingHandlingClosure
Relevant informationregistration by theReporting register
Signed and conrmed by therelevant responsible personof Audit and SupervisionDepartment
Information archiving andfeedback to the Reporter
Designate an investigation leaderto set up an investigation teamDevelop investigation proceduresand carry out the investigation
Issue opinions on awards or punishmentsin accordance with the Company’srelevant regulationsAnnounce the opinions on awards or
punishments
Establish a joint investigation team and designate
the person in chargeDevelop investigation procedures and carry out
the investigationObtain evidence and issueinvestigation ndingsPrepare an investigation reportWhether the case needs to bereferred to the justice
Refer to justice forhandling
Close and archivethe case
Conrmation by themanagement
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
We strictly adhere to the Anti-Monopoly Law of the People’s Republic of China, the Anti-Unfair Competition Lawof the People's Republic of China, and other relevant laws and regulations. In accordance with these laws, wehave established the Anti-Monopoly Guidelines to standardise relevant denitions and prohibited practices. We arecommitted to fair trade and prohibit any employee from manipulating, using privileged information, or gaining unfairadvantages through other unethical means. We systematically prevent the abuse of market dominance, confusionact, commercial bribery, false advertising, infringement of trade secrets, and fraudulent prize promotions. Theseefforts ensure the maintenance of a fair, competitive market environment and the development of a compliant,transparent business ecosystem.
We rigorously comply with the tax laws and regulations applicable in the jurisdictions where we operate, fulllingour taxpayer obligations and exercising our taxpayer rights in accordance with the law. We adhere to internationallycoordinated measures to eliminate tax avoidance and refrain from using tax structures with no commercialsubstance to evade tax obligations or shift prots.
Anti-unfair Competition
Tax Management
During the Reporting Period, Transsion wasnotinvolved in any major cases of unfair competition,and there wereno related lawsuits or administrative penalties.
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Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Appendix
Appendix 1: ESG Data Table and NotesEnvironmental Indicators
ESG Indicator CategoryUnit2024 Data
Pollutantmanagement
Total VOCs emissionskg847.00Wastewater discharge volumeTonnes28,098.82Chemical oxygen demand (COD)kg3,610.80Biochemical oxygen demand (BOD)kg1,316.44
Wastemanagement
Total hazardous wasteTonnes16.32Total non-hazardous wasteTonnes1,176.10Total packaging material used fornished products
Tonnes734.77Packaging material recycling volumeTonnes243.68Electronic waste recycling andutilisation volume
Tonnes27.42Packaging box usagekg3,852,939.33Greenhouse gasmanagement
Scope 1 greenhouse gas emissionstCO
e219.19Scope 2 greenhouse gas emissionstCO
e25,769.41Total greenhouse gas emissionstCO
e25,988.61Greenhouse gas emission intensitytCO
e/RMB billion revenue37.82Energyconsumptionmanagement
Gasoline consumptionTonnes5.79Natural gas consumptionm
101,761.00
ESG Indicator CategoryUnit2024 Data
Energyconsumptionmanagement
Purchased electricity consumptionkWh48,023,506.47Direct energy consumptiontce143.87Indirect energy consumptiontce5,902.09Total energy consumptiontce6,045.95Energy consumption intensitytce/RMB billion revenue8.80Water resourcemanagement
Water withdrawal volumeTonnes151,778.03Water withdrawal intensityTonnes/RMB billion revenue220.88
Transsion Holdings’ Scope 1 and Scope 2 greenhouse gas emissions encompass the Company’s major operational sites in China, including regionssuch as Shenzhen, Shanghai, Chongqing, and Nanchang. The primary sources of emissions are the combustion of fossil fuels (such as gasoline andnatural gas) and the use of purchased electricity. We apply the operational control approach and calculate greenhouse gas emissions in accordancewith the Guidelines for the Accounting and Reporting of Green - house Gas Emissions from Other Industrial Sectors Enterprises. The carbon dioxideemission factor of electricity is based on the Announcement on the Carbon Dioxide Emission Factor of Electricity in 2022 issued by the Ministry ofEcology and Environment and the National Bureau of Statistics, which lists the 2022 national average carbon dioxide emission factor of electricity at 0.5366kg CO
/kWh.
The energy consumption data for Transsion Holdings covers the energy use of facilities directly controlled or owned by the Company during theReporting Period. The parameters and calculation basis are derived from the General Principles for Calculation of Total Production Energy Consumption(GB/T 2589-2020).
CompanyOverview
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Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixSocial IndicatorsESG Indicator CategoryUnit2024 Data
Human resourcesmanagement
Total number of employeesPersons19,870Total number of directors and seniormanagement
Persons12Number of other managementPersons557Number of grassroots employeesPersons19,301Number of male employeesPersons14,372Number of female employeesPersons5,498Number of employees aged 29 and belowPersons9,602Number of employees aged 30-49Persons10,117Number of employees aged 50 and abovePersons151Number of employees in Mainland ChinaPersons10,903Number of employees in Hong Kong,Macau, and Taiwan
Persons34Number of foreign employeesPersons8,933Number of ethnic minority employeesPersons723Employee turnover rate
Employee turnover rate (management levelM1-M5)
%10.70
Occupational healthand safety
Total duration of workplace safety trainingHours32,823.50Actual number of participants in workplacesafety training
Times18,185Employee number of fatalitiesPersons0Employee number of work-related injuriesPersons7Total work hours lost due to work injuries Hours1,553.50
ESG Indicator CategoryUnit2024 Data
Occupational health andsafety
Coverage rate of work injury insurance%100
Employee training
Total training hoursHours97,249Average training hours per employeeHours4.89Total number of employee training sessionsPersons146,985Total investment in employee trainingRMB million12.76Supplier management
Signing rate of the Transsion Integrity Declaration of newlyimported supplier
%100Signing rate of the Supplier Integrity and HonestyCommitment Letter of newly imported supplier
%100Signing rate of the Declaration of Stake for Suppliers ofnewly imported supplier
%100Product quality
Number of quality management training sessionsTimes84Total duration of quality management trainingHours6,870.55Total number of participants in quality management trainingTimes3,866Information security andprivacy protection
Coverage rate of information security and privacy protectiontraining for employees
%97.80
Business ethics
Total number of directors and senior management receivinganti-bribery and anti-corruption training
Persons9Total number of employees receiving anti-bribery and anti-corruption training
Persons19,870Signing rate of the Transsion Holdings Red LineManagement System
%100Public welfare and charity
Total investment in rural revitalisationRMB million2.08Total investment in public welfare and charityRMB million3.24Total amount in external donationRMB million3.40
The manager (M1-M5) turnover rate was calculated based on the following formula: Turnover rate=Number of employees leaving during the reporting period / ( Number of employees at the beginning of the reporting period + Number of newly hired employees during the reporting period ) x100%
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
Appendix 2: Benchmark Index TableSustainability Report Guideline Index TableDisclosure RequirementsCorresponding Sections in This Report
Addressing Climate ChangeEnvironmental – Addressing Climate ChangePollutant EmissionsEnvironmental – Waste Treatment and Pollutant DischargeWaste DisposalEnvironmental – Waste Treatment and Pollutant DischargeEcosystem and Biodiversity Protection
Environmental – Environmental Compliance and Ecosystem and BiodiversityProtectionEnvironmental Compliance Management
Environmental – Environmental Compliance and Ecosystem and BiodiversityProtectionEnergy UtilisationEnvironmental – Energy and Water Resources UtilisationWater Resources UtilisationEnvironmental – Energy and Water Resources UtilisationCircular EconomyEnvironmental - Circular EconomyRural RevitalisationSocial – Rural Revitalisation and Social ContributionSocial ContributionSocial – Rural Revitalisation and Social ContributionInnovation-driven GrowthSocial –Innovation-driven GrowthTechnology EthicsSocial – Data Security, Privacy Protection, and Technology Ethics ManagementSupply Chain SecuritySocial - Supply Chain Security and Equal Treatment of SMEsEqual Treatment of SMEsSocial – Supply Chain Security and Equal Treatment of SMEsProduct and Service Safety and QualitySocial – Product and Service Safety and QualityData Security and Customer PrivacyProtection
Social – Data Security, Privacy Protection, and Technology Ethics ManagementEmployees
Social – Human Resource Development
Social – Employee Health and Safety
Social – Employee Training and Development
Disclosure RequirementsCorresponding Sections in This Report
Due Diligence Materiality Assessment of TopicsStakeholder Communication Materiality Assessment of TopicsAnti-Bribery and Anti-Corruption
Governance – Anti-Commercial Bribery, Anti-Corruption and Anti-UnfairCompetition PracticesAnti-Unfair Competition
Governance – Anti-Commercial Bribery, Anti-Corruption and Anti-UnfairCompetition PracticesSelf-Disclosure Topics
Governance – Corporate GovernanceGovernance – Risk and Compliance ManagementGRI Standards Indicator Index TableGeneral Standard DisclosuresReporting Sections
GRI 2:
GeneralDisclosures2021
2-1Organizational detailsCompany Overview2-2
Entities included in the organization’ssustainability reporting
About This Report2-3Reporting period, frequency and contact pointAbout This Report2-4Restatements of informationNot applicable2-5External assurance/2-6
Activities, value chain, and other businessrelationships
Supply Chain Security and Equal
Treatment of SMEs2-7Employees
Human Resource Development
Employee Health and Safety
Employee Training and Development
ESG Data Table and Notes2-8Workers who are not employees/2-9Governance structure and composition
Corporate Governance
ESG Governance2-10
Nomination and selection of the highestgovernance body
Corporate Governance2-11Chair of the highest governance bodyCorporate Governance
CompanyOverview
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Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
General Standard DisclosuresReporting Sections
GRI 2:
GeneralDisclosures2021
2-12
Role of the highest governance body inoverseeing the management of impacts
Corporate Governance2-13Delegation of responsibility for managing impactESG Governance2-14
Role of the highest governance body insustainability reporting
ESG Governance2-15Conicts of interestCorporate Governance2-16Communication of critical concernsMateriality Assessment of Topics2-17
Collective knowledge of the highest governancebody
Corporate Governance2-18
Evaluation of the performance of the highestgovernance body
Corporate Governance2-19Remuneration policiesHuman Resource Development2-20Process to determine remunerationHuman Resource Development2-21Annual total compensation ratio/2-22Statement on sustainable development strategyManagement Statement2-23Policy commitments/2-24Embedding policy commitment
Management Statement
Supply Chain Security and Equal
Treatment of SMEs2-25Processes to remediate negative impacts
Product and Service Safety and
Quality2-26
Mechanisms for seeking advice and raisingconcerns
About This Report, Corporate
Governance, Human Resource
Development2-27Compliance with laws and regulationsEnvironmental, Social, Governance2-28Membership associationsNot applicable2-29Approach to stakeholder engagementMateriality Assessment of Topics2-30Collective bargaining agreements/
General Standard DisclosuresReporting Sections
GRI 3: MaterialTopics 2021
3-1Process to determine material topicsMateriality Assessment of Topics3-2List of material topicsMateriality Assessment of Topics3-3Management of material topicsMateriality Assessment of TopicsGRI 201:
EconomicPerformance2016
201-1Direct economic value generated and distributed/201-2
Financial implications and other risks andopportunities due to climate change
Addressing Climate Change201-3
Dened benet plan obligations and otherretirement plans
Human Resource Development201-4Financial assistance received from governmentRefer to 2024 Annual ReportGRI 202: MarketPresence 2016
202-1
Ratios of standard entry level wage by gendercompared to local minimum wage
/202-2
Proportion of senior management hired from thelocal community
/GRI 203: IndirectEconomicImpacts 2016
203-1Infrastructure investments and services supported/203-2Signicant indirect economic impacts/GRI 204:
ProcurementPractices 2016
204-1Proportion of spending on local suppliers/
GRI 205: Anti-Corruption 2016
205-1Operations assessed for risks related to corruption
Anti-commercial bribery, anti-
corruption and anti-unfair
competition practices205-2
Communication and training about anti-corruptionpolicies and procedures
Anti-commercial bribery, anti-
corruption and anti-unfair
competition practices205-3Conrmed incidents of corruption and actions taken
Anti-commercial bribery, anti-
corruption and anti-unfair
competition practicesGRI 206: Anti-competitiveBehaviour 2016
206-1
Legal actions for anti-competitive behavior, anti-trust, and anti-monopoly practices
Anti-commercial bribery, anti-
corruption and anti-unfair
competition practices
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixGeneral Standard DisclosuresReporting Sections
GRI 207: Tax2019
207-1Approach to tax/207-2Tax governance, control, and risk management
Anti-commercial bribery, anti-corruption, and anti-unfaircompetition practices207-3
Stakeholder engagement and management ofconcerns related to tax
/207-4Country-by-country reporting/GRI 301:
Materials 2016
301-1Materials used by weight or volumeESG Data Table and Notes301-2Recycled input materials usedCircular Economy301-3Reclaimed products and their packaging materialsCircular Economy
GRI 302:
Energy 2016
302-1Energy consumption within the organizationESG Data Table and Notes302-2Energy consumption outside of the organization/302-3Energy intensityESG Data Table and Notes302-4Reduction of energy consumption
Energy Utilisation and Water
Resources Utilisation302-5
Reductions in energy requirements of products andservices
Circular EconomyGRI 303:
WaterResources andWastewater2018
303-1Interactions with water as a shared resource
Energy Utilisation and Water
Resources Utilisation303-2Management of water discharge-related impacts
Energy Utilisation and Water
Resources Utilisation303-3Water withdrawalESG Data Table and Notes303-4Water discharge
Energy Utilisation and Water
Resources Utilisation303-5Water consumption
Energy Utilisation and Water
Resources UtilisationGRI 304:
Biodiversity2016
304-1
Operational sites owned, leased, managed in, oradjacent to, protected areas and areas of highbiodiversity value outside protected areas
Not applicable304-2
Signicant impacts of activities, products, andservices on biodiversity
Environmental Compliance and
Ecosystem and Biodiversity
Protection304-3Habitats protected or restoredNot Applicable
General Standard DisclosuresReporting Sections
GRI 304:
Biodiversity 2016
304-4
IUCN Red List species and national conservationlist species with habitats in areas a?ected byoperations
Not applicable
GRI 305:
Emissions 2016
305-1Direct (Scope 1) GHG emissionsESG Data Table and Notes305-2Energy indirect (Scope 2) GHG emissionsESG Data Table and Notes305-3Other indirect (Scope 3) GHG emissions/305-4GHG emissions intensityESG Data Table and Notes305-5Reduction of GHG emissions/305-6Emissions of ozone-depleting substances (ODS)/305-7
Nitrogen oxides (NO
x), sulfur oxides (SO
x), andother signicant air emissions
/
GRI 306: Waste2020
306-1
Waste generation and signicant waste-relatedimpacts
Waste Treatment and PollutantDischarge306-2Management of signicant waste-related impacts
Waste Treatment and PollutantDischarge306-3Waste generated
Waste Treatment and PollutantDischargeESG Data Table and Notes306-4Waste diverted from disposal
Waste Treatment and PollutantDischarge306-5Waste directed to disposal
Waste Treatment and PollutantDischargeGRI 308: SupplierEnvironmentalAssessment 2016
308-1
New suppliers that were screened usingenvironmental criteria
Supply Chain Security and EqualTreatment of SMEs308-2
Negative environmental impacts in the supplychain and actions taken
Supply Chain Security and EqualTreatment of SMEsGRI 401:
Employment 2016
401-1New employee hires and employee turnoverESG Data Table and Notes401-2
Benets provided to full-time employees that arenot provided to temporary or part-time employees
Human Resource Development401-3Parental leaveHuman Resource DevelopmentGRI 402: Labor/ManagementRelations 2016
402-1
Minimum notice periods regarding operationalchanges
Not applicable
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendix
General Standard DisclosuresReporting Sections
GRI 403:
OccupationalHealth andSafety 2018
403-1
Occupational health and safety managementsystem
Employee Health and Safety403-2
Hazard identication, risk assessment, andincident investigation
Employee Health and Safety403-3Occupational health servicesEmployee Health and Safety403-4
Worker participation, consultation andcommunication on occupational health and safety
Employee Health and Safety403-5Worker training on occupational health and safety
Employee Health and Safety
Employee Training and
Development403-6Promoting of worker healthEmployee Health and SafetyGRI 403:
OccupationalHealth andSafety 2018
403-7
Prevention and mitigation of occupational healthand safety impacts directly linked by businessrelationships
Employee Health and Safety403-8
Workers covered by an occupational health andsafety management system
Employee Health and Safety403-9Work-related injuriesESG Data Table and Notes403-10Work-related ill health Employee Health and SafetyGRI 404: Trainingand Education2016
404-1Average hours of training per year per employeeESG Data Table and Notes404-2
Programs for upgrading employee skills andtransition assistance programs
Employee Training and
Development404-3
Percentage of employees receiving regularperformance and career development reviews
Human Resource DevelopmentGRI 405:
Diversityand EqualOpportunity 2016
405-1Diversity of governance bodies and employees
Human Resource Development
ESG Data Table and Notes405-2
Ratio of basic salary and remuneration of womento men
/GRI 406: Non-Discrimination2016
406-1
Incidents of discrimination and corrective actionstaken
Human Resource DevelopmentGRI 407:
Freedom ofAssociationand CollectiveBargaining 2016
407-1
Operations and suppliers in which the right tofreedom of association and collective bargainingmay be at risk
Not applicable
General Standard DisclosuresReporting Sections
GRI 408: ChildLabour 2016
408-1
Operations and suppliers at signicant risk forincidents of child labor
Not applicableGRI 409: Forcedor CompulsoryLabour 2016
409-1
Operations and suppliers at signicant risk forincidents of forced or compulsory labor
Not applicableGRI 410:
SecurityPractices 2016
410-1
Security personnel trained in human rights policies orprocedures
/GRI 411: Rightsof IndigenousPeoples 2016
411-1
Incidents of violations involving rights of indigenouspeoples
Not applicableGRI 413: LocalCommunities2016
413-1
Operations with local community engagement,impact assessment, and development programs
Responsibility Topics
Public Welfare and Charity413-2
Operations with signicant actual and potentialnegative impacts on local communities
Not applicableGRI 414:
Supplier SocialAssessment2016
414-1
New suppliers that were screened using socialcriteria
Supply Chain Security and Equal
Treatment of SMEs414-2
Negative social impacts in the supply chain andactions taken
Supply Chain Security and Equal
Treatment of SMEsGRI 415: PublicPolicy 2016
415-1Political contributionsNot applicableGRI 416:
Customer Healthand Safety 2016
416-1
Assessment of the health and safety impacts ofproducts and services categories
Product and Service Safety andQuality
416-2
Non-compliance incidents related to the health andsafety impacts of products and services
Product and Service Safety andQualityGRI 417:
Marketing andLabelling 2016
417-1
Requirements for product and service informationand labelling
Product and Service Safety andQuality
417-2
Incidents of non-compliance concerning the healthand safety impacts of products and services
/
417-3
Incidents of non-compliance concerning marketingcommunications
/GRI 418:
CustomerPrivacy 2016
418-1
Substantiated complaints concerning breaches ofcustomer privacy and losses of customer data
Data Security, Privacy Protection,
and Technology Ethics Management
CompanyOverview
Message fromthe Management
Honours
Special Topic onResponsibility
MaterialityAssessment of Topics
EnvironmentalSocial GovernanceAppendixFeedback FormDear reader,Thank you for reading the Shenzhen Transsion Holdings 2024 Environmental, Social and Governance (ESG) Report. Wevalues your feedback highly and would greatly appreciate any comments or suggestions that can help us continuously improveour report.If you have any feedback or suggestions regarding this Report, please feel free to contact us using the following methods:
Address: Transsion Building, 8 Xianyuan Road, Xili Community, Xili Subdistrict, Nanshan District, Shenzhen, ChinaPhone: +86 0755-33979932Fax: +86 0755-33979211Email: investor@transsion.com
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