CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Sustainability Management
Empowering Users andReshaping the O?ce Experience
CONTENTS
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About this ReportAppendixes
Chairman's Statement
Corporate GovernanceGovernance of the Board of DirectorsBusiness Ethics
About Kingsoft O?ce
Sustainability Governance StructureSustainability ConceptsStakeholder EngagementMateriality AssessmentSustainability Due DiligenceSupply Chain Security
Product and Service Safety and QualityInnovation-Driven DevelopmentData Security and User Privacy Protection
Climate Change ResponseAdhering to Green OperationsKey Environmental Performance
Safeguarding Employees' Rights and InterestsSupporting Employee DevelopmentConveying Employee CareKey Employee Performance
Social ContributionsRural Revitalization
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman's StatementThe year 2024 is a momentous one for Kingsoft Office. It signifies the fifthanniversary of the SSE STAR MARKET's inception, a landmark achievement,as well as the fth anniversary of Kingsoft O?ce's successful IPO and the fthconsecutive year of publishing our ESG report. Throughout these five years,we have witnessed the changes in the market and have embraced the dutiesand missions bestowed upon us by the times. We firmly recognize that thesustainable development of an enterprise is not only essential for its own survivaland expansion but also plays a critical role in advancing society and fosteringenvironmental harmony. As a result, we are more determined than ever tointegrate the sustainability concept into every aspect of our business operations.Kingsoft O?ce consistently views a favorable governance structure and stableoperations as the foundation for its sustainable development. To fully elevatethe e?ciency of ESG management, we have progressively deepened our three-tier sustainability governance structure, comprising the Board of Directors'Strategy Committee, the company management, and ESG-related functionaldepartments. Additionally, we have intensied the Board's supervision of ESG-related affairs. This year, the Board of Directors thoroughly monitored theplanning and execution of the Company's sustainable development strategy,ensuring the e?ective implementation of relevant work plans. In addition, underthe guidance of the Board of Directors' Audit Committee, we have formed aBusiness Ethics Working Group to implement matters related to business ethicsof the Company. The Company is committed to building a resilient, transparentand e?cient compliance barrier to help the long-term sustainable developmentof Kingsoft O?ce.Adhering to the philosophy of "technology for business, users first", KingsoftO?ce has remained attuned to the pulse of the times over the past 36 years,continuously evolving the Company's products and services. We have alsoconsistently translated advanced technologies into practical o?ce solutions anddelivered them to our clients. In 2024, WPS 365 underwent a comprehensiveupgrade for organizational clients, including WPS Office, WPS Teams, andWPS AI Enterprise Edition. This upgrade successfully combines documents,collaboration, and AI capabilities, offering a one-stop AI office that breathesnew life into our "old-brand" office products. We remain committed to "All inAI", and launched WPS AI 2.0 this year, introducing innovative applicationsfor enterprise and government editions, helping both individual and enterpriseusers significantly enhance their new quality productive forces. Among these,the WPS AI Enterprise Edition assists enterprise users in building a proprietary"Corporate Brain" through multiple core modules. In 2024, we assembled a
team of exceptional architects to form an elite development team, fully initiating theWPS HarmonyOS native application development project. During the developmentprocess, the team completed the cross-platform migration of over 40 million linesof code, achieved compatibility across platform interfaces, and advanced thedevelopment of third-party cross-platform infrastructure. Now, we are delightedto share that the HarmonyOS native version of WPS is fully operational onHarmonyOS devices, including smartphones and tablets, with WPS AI functionsseamlessly integrated across multiple terminals.In the evolution of Kingsoft O?ce, green operations and low-carbon principles havebecome our relentless pursuits, deeply ingrained in the Company's daily operationsand business practices. In 2024, we remain committed to an environmentalmanagement strategy focused on two keywords, i.e. "open source" and "cuttingback". We are advancing precise management of energy and resources whilecontinuously tracking and optimizing the Company's carbon emissions. Bypromoting paperless office and digital transformation, we are delivering efficientand low-carbon office experiences to our users and supporting value chainpartners in their transition to low-carbon o?ce and digital innovation. As of the endof 2024, Kingsoft O?ce's products have served clients in over 220 countries andregions worldwide, demonstrating our unwavering commitment and remarkableachievements in supporting the digital transformation and sustainability of enterpriseusers. We rmly believe that every technological innovation from our Company notonly drives business growth but also contributes a touch of green to the planet.Employees are the most valuable resources of Kingsoft O?ce. We are committedto creating a healthy, equal, and inclusive work atmosphere, continually optimizingour talent inventory strategy, rening our talent development system, and providingfair promotion channels. In 2024, the Company further increased its investmentin employee training, providing each employee with an average of 6.79 traininghours. We encouraged employees to engage in both internal and external industrytechnical exchanges to strengthen their professional skills and innovation. Deeplyrecognizing that employee growth is closely tied to the Company's sustainabledevelopment, we continued to create an enabling environment that helps everyemployee achieve their self-worth.Guided by our development philosophy of "open integration and shared value", wetook multiple steps in 2024 to contribute to society and support rural revitalizationefforts. By harnessing digital technologies, we advanced educational equity,providing voice-to-text services for people with hearing impairment and facilitatingthe digital transformation of education in underserved regions. Through WPS 365,
we developed a digital teaching and research platform for more than 3,000 teachersin Yunxi County, generating 190,000 team documents and nearly 300,000 individualdocuments; this year, we introduced a government a?airs model trained on billions ofgovernment-related data points, reaching a strategic cooperation agreement with theWuhan East Lake High-Tech Development Zone; we launched industry-university-research integration, collaborated with universities to co-publish 44 foundationalcomputer science textbooks and provided training services to more than 5,000university teachers; since 2021, WPS Office has been included as a subject in theNational Computer Rank Examination Grade 2, with nearly 2 million candidates in 2024.In addition, as the o?cial collaborative o?ce software supplier for the Chinese sportsdelegation at the 2024 Paris Olympics, we delivered technical support for the event.
ChairmanZou TaoMar. 19, 2025
On behalf of all my colleagues at KingsoftO?ce, I would like to express our deepestgratitude to our shareholders, users,partners, and friends from all walks of lifefor their unwavering support. It is your trustand encouragement that have enabled usto achieve remarkable milestones over thepast five years. Moving forward, we willadhere to the sustainable development pathof Kingsoft O?ce, embracing a more openmindset and innovative approach. We willstay true to our original intention of “creatingthe best national software” and implementour strategic goals of “AI, collaboration, andinternationalization”. On this basis, we aimto empower industries with our products,stimulate the new momentum to acceleratethe digital industry upgrading, bringChinese o?ce software and services to theglobal stage, and create a more efficientand smarter office experience for usersworldwide.
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
About Kingsoft O?ce
Company Introduction
Beijing Kingsoft Office Software Company Limited (688111.SH) is a leadingdomestic provider of office software products and services, mainly engagedin the design, research and development, sales, and promotion of relatedproducts and services. On November 18, 2019, the Company was listed onthe Shanghai Stock Exchange. Kingsoft O?ce has independently developedits main software products and services, and owns the independent intellectualproperty rights to core technologies. Adhering to the brand concept of "InspireWisdom", we have continuously deepened our expertise in the office sectorover the past 36 years, pioneering the era of Chinese character processingin computing. Furthermore, we have made continuous breakthroughs in keytechnologies such as text formatting, spreadsheet calculation, animationrendering, online collaborative editing, secure documents, and collaborativedata sharing. On such basis, we have successfully constructed a servicesystem of cloud-based, collaborative, and AI-powered office applications,creating a new mode of intelligent o?ce and driving the industry towards a newstage of intellectualization. Kingsoft Office continues to iterate and optimizeproducts and services. We always put user needs rst and are committed todelivering the simplest and most efficient office solutions to individuals andorganizations. By doing so, we aim to help individual users realize creativeexpression and life management more easily, and assist organization usersto promote more efficient digital transformation and secure compliancegovernance. We also continuously explore technological innovation and scenariointegration, and remain committed to leading the future new o?ce modes.
The Company’s core product portfolio includes WPS individual edition, a newlyupgraded one-stop o?ce service platform for individual users, and WPS 365and WPS AI, new-quality-productive-forces office platforms for organizationand enterprise users. The WPS O?ce for PC (available for Windows, macOS,Linux and HarmonyOS) and for Mobile (available for Android, iOS andHarmonyOS) provides comprehensive cross-platform coverage, ensuringconsistent document processing capabilities for users on different devices;KDocs offers online document formats for lightweight collaborative creationand sharing scenarios. It enables users to focus on content creation andexpression across di?erent platforms, especially when multiple collaboratorsare working across desktop and mobile platforms. WPS 365 integratesthree major functions of document, AI, and collaboration to allow forseamless switching among components, fully covering the o?ce needs of anorganization. WPS AI O?ce Assistant is for individual users to comprehensivelyimprove the e?ciency of document creation, analysis and formatting with AIassistants of writing, reading, data and design; WPS AI Enterprise Editionbuilds an enterprise intelligence platform through AI Hub (Intelligent Base), AIDocs (Intelligent Document Library), and Copilot Pro (Enterprise IntelligenceAssistant), empowering organizational management and business systems;WPS AI Government Edition focuses on o?cial document scenarios to providecredible knowledge support and permission control, comprehensively coveringthe intelligent needs of individual creation, enterprise collaboration andgovernment o?ces.
In 2024, the Company made steady progress in operations. Focusing on thecore strategic orientation of “Multi-screen, Cloud, Content, Collaboration, andAI”, we continuously increased our R&D investment in collaboration and AI,and drove the iterative upgrading of our products with innovation. To that end,we have developed a product system that better meets the needs of users,thereby enhancing our market competitiveness and industry inuence in theeld of smart o?ce. As at the end of the reporting period, Kingsoft O?ce hadserved more than 220 countries and regions around the world. The number ofmonthly active devices for WPS O?ce had reached 632 million, an increaseof 6.22% year-on-year with 291 million in the PC version of WPS O?ce, up
9.81% year-on-year; and 341 million in the mobile version of WPS O?ce, up
3.33% year-on-year. Kingsoft O?ce provides o?ce products and services to
a wide range of industries, including party and government organs, finance,energy, aviation, healthcare, education, and other important elds. By the endof the reporting period, revenue from software and services related to coretechnologies accounted for over 99% of the total operating revenue.
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAbout
Kingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Simple creation, easy expression, and the realization of value links. We will become a company that users love, employees
are proud of, and society respects, providing users with anincredible o?ce experience that exceeds expectations, and
becoming a global leader in o?ce services.
Interpretation:
As the leading o?ce service provider in China, Kingsoft O?ce's missionis not only to make users' work and learning easier and more e?cient,but more importantly, we believe that everyone has a unique wisdom,and every thinking and creation has extraordinary value. Therefore, wemust help users express these ideas easily and perfectly, showing theunique charm of each person, and connect these wisdoms, pass themon, and create more possibilities.
MissionVision
Interpretation:
In the next ten years, we will use better service and advancedtechnology to provide users with a relaxed and efficient officeexperience. To be a company that understands users best, truly creatsvalue for users, and wins the love and trust of users, we want to providethe best platform for employees, where they can continue to learn, breakthrough, grow, fully show themselves, and share every achievement withthe company; we must always adhere to the original intention of "makingthe best national software", so that China's o?ce software and servicescan go to the world and become a leader in global o?ce services.
User rst, commitment to innovation, integrity,
optimism and tenacity.
Core Values
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
2021
2022
2023
Code rewriting, fullycompatible with MS O?ce,free individual editionannounced.
2005Founder ofKingsoft, Qiu Bojunannounced thelaunch of WPS1.0.
1989
WPS mobileapplication released.2011
One-Stop WPS+ Cloud Servicereleased.
2015
Kingsoft O?ce hold the "Simple·Creative·Remarkable: Cloud AI-Future O?ce System Conference;WPS O?ce 2019 Announced.
2018
Successfullyachieved the rstorder for governmentprocurement.
2001
Kingsoft O?ce became the o?cial collaborativeo?ce software supplier for the Beijing 2022 WinterOlympics and the Paralympics; KDocs becamethe o?cial and exclusive o?ce software supplierfor the Chengdu 2021 FISU World UniversityGames Summer; Kingsoft O?ce o?cially released"Mission·Vision·Core Values"; WPS O?cewas included in the National Computer RankExamination; The WPS "CHAO" o?ce conferencewas held, during which the new company productstrategy "Kingsoft Teams" was released.
2020
WPS madeinroads into theJapanese marketand enabledinternationalizationprocesses.
2007
WPS surpassedthe standard of"Important projectsof core electronicdevices, high-endgeneral chips, andbasic software".
2012
WPS O?ce surpassed 100 millionmonthly active devices on both PC andmobile; WPS O?ce Thai version wasreleased in Bangkok.
2017
WPS O?ce for Mac OS waso?cially released; Kingsoft O?cewas successfully listed on the SSESTAR MARKET, with the stockcode 688111.
2019
Kingsoft O?ce announced the brandrenewal and launched a new brand slogan:
Inspire Wisdom; Kingsoft O?ce held the2021 Kingsoft Digital O?ce Conferenceand released the "Kingsoft Digital O?cePlatform" with strategic signicance.
New-quality-productive-forces o?ce platformWPS 365 was o?cially launched, usheringin an era of one-stop AI o?ce for enterprisesand becoming the o?cial collaborative o?cesoftware of the Chinese sports delegationat 2024 Paris Olympic Games; The WPSHarmonyOS edition made its debut and enteredpublic beta testing; WPS AI 2.0 was unveiledat the World Articial Intelligence Conference;Kingsoft O?ce introduced its o?cial mascot, JinXiaomeng, and opened its rst o?cial mascot-themed cultural and creative store; Additionally,Kingsoft O?ce released its rst large-scalevertical domain model.
2024
Milestones of Kingsoft O?ce
WPS AI released and started public beta testing, applyinglarge language models to restructure o?ce software, achievinga pioneering implementation of AI in the domestic o?ce sector;WPS O?ce domestic individual edition o?cially discontinuedthird-party commercial advertising; Kingsoft O?ce NortheastAsia Cooperation headquarters was established in Harbin,creating a digital o?ce cooperation center hub for the KingsoftO?ce in Northeast Asia; WPS 365 provides customizedcollaboration o?ce software and security control for theChengdu 2021 FISU World University Games Summer underthe characteristics of the event.
Accomplished "Border trilogy", afterthe Mongolian and Tibetan versionsand other ethnic language productapplications were released, wereleased the WPS Viharko version;Released WPS O?cial Documentversion, Kingsoft O?ce Dark HorseProofreading V30; Completed thecooperation document guarantee ofthe Beijing 2022 Winter Olympics andthe Paralympics with zero accident.
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Honors and Key Performance Indicators
Annual Responsibility Honors
Kingsoft O?ce was awardedthe "WAIC 2023·ExcellentPopularity Award".Kingsoft O?ce was listedamong Fortune's Top 30Future Asian Companies.
WPS 365 was selected as36Kr’s 2024 AI ApplicationBenchmark Case.
WPS 365 was selected asone of the best practice casesfor digital transformation inlisted companies for 2024.
Kingsoft O?ce was selectedinto Top 30 most valuablecompanies on the SSESTAR MARKET in the 18thChina Listed Company ValueEvaluation.
Selected as ProvincialDemonstration Project of DigitalGovernance in Guizhou Provincein 2023.Selected as a Typical Casefor Digital Empowerment inEducational ManagementInformation Construction andApplication by the Ministry ofEducation for 2022-2023.
The Monkey large multimodalmodel co-developed withHuazhong University ofScience and Technology wasaccepted by CVPR 2024,the leading internationalconference in AI.
WPS 365 won theInnovation Award atthe China InformationTechnology Expo.
WPS 365 won a TypicalProduct in the ChineseSoftware Industry over thepast 40 years.
Kingsoft O?ce was honored with the 2024"ESG Pioneer Award" from CLS.Kingsoft O?ce was selected intoTMTPOST's ranking of "Annual InnovativeBrands in Enterprise Services".WPS 365 was selected into the "People'sCraftsmanship Products" by people.cn.The initiative "WPS 365 Assists in DigitalTransformation for Grassroots Education"was acknowledged as an "Annual SocialResponsibility and Sustainable DevelopmentCase" by 36Kr.Kingsoft O?ce won the title of "2024 AnnualAI Leading Enterprise".Kingsoft O?ce won the "Technology forGood Contribution Award" from ChinaCorporate Social Responsibility Ranking.WPS AI won the "2024 Annual ProductGrowth Award for AI in China".WPS AI was recognized as the "2024 AnnualOutstanding AI Product".An Outstanding "Jinxintong" FinancialTechnology Innovation Application Case wasawarded.
Kingsoft O?ce was selectedinto the Forbes China' 2024ESG 50.WPS AI was recognizedas one of 2024 excellentcases of Edge-Side articialgeneral intelligence innovativeapplication by CAICT.WPS 365 was recognized asthe TMTPOST's Annual SmartO?ce Scene Solution.
WPS AI was selected intothe list of "Top 30 SuperAI Leaders" at the WorldArticial IntelligenceConference.Feb.Jan.
Apr.Mar.
Dec.Oct.Sep.Aug.Jul.May
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Highlights of Sustainable Development Performance in 2024
Empowering Users and Reshaping the O?ce Experience
Product compatibility adjustmentswere completed with over
domestic o?ce eco-partners
an increase of
15.16
%
over the same period last year
accounting for approximately
%
of operating revenue
R&D investment amounted to RMB
1.696
billion
serving more than
countries and regions
internal security audits
internal and external attackand defense drills wereconducted
Responded to
%
of product complaints
User satisfaction rate of
98.18
%
external security audits
The cumulative number of inventionpatent applications reached
1,238
The annual number of inventionpatent applications reached
The number of monthly activedevices of major products reached
million
The number of monthly active devicesof WPS O?ce PC version reached
million
The number of monthly active devicesof WPS O?ce mobile version reached
million
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Up to now, the cumulative number of cloud documents uploaded by WPS domestic individual usersthrough the public cloud has exceeded
billion. If calculated based on an average of
paper pagesper document, more than1,300
billionpapers were savedthrough the use of online o?ce; to produce this amount of paper would require the consumption ofapproximately
million trees.
held270,000
Kingsoft meetings
This year, the total greenhouse gasemissions (Scope 1, 2, 3) amounted to19,200.30tons of CO
equivalent
This year,
%
of end-of-life servers and switches of theCompany were disposed of by qualiedrecyclers in a compliant manner
Join Hands with Employees to Build a Harmonious Enterprise
Total number of employees is5,505
of which
33.19
%
are female
Employee training coveragereached
%with
online and o?ine training sessions
a total of
34,927
hours
of class timeProfessional sharing sessions were conducted, covering R&D, sales, etc., with a total of
hours
Green Development, Toward a Low-Carbon Future
with a total meeting time of
31.96
million minutes
Employee performance appraisalcoverage reached
%
This year, Kingsoft O?ce's internal employees sent
1.22
million cloud documents
completed49,893
online approval orders
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Serving the Society and Delivering Digital Power Business Ethics
in
public welfare activities
Kingsoft O?ce's overseas products achieved amonthly active device count exceeding
million
with ASEAN countries contributing over
million
Kingsoft O?ce engaged
employee volunteers
Kingsoft O?ce, together with universities,has co-published
foundational computer science textbooks
provided training services to more than
5,000
university teachers
WPS O?ce has been included as asubject in the National Computer RankExamination Grade 2, with nearly
million
candidates in 2024
3.70
million
sets
of K12 education courseware wereintroduced on Docer' content platform
More than
11.53
million
users downloaded K12 education resources
The total annual number of downloadsof K12 education resources reached
77.21
million times
Approx. RMB
1.60
million
was invested in rural revitalization
%
of employees are covered inbusiness ethics training (includingfull-time employees, interns, part-time employees and third-partycontracted workers)
Business ethics audits coverall business lines of theCompany every
years
%
of suppliers have signed theIntegrity Guarantee
allocating approx. RMB
130,000
in social contributions
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
List of Board Members and Composition ofthe Specialized Committees
Board Members Strategy Committee Audit Committee Nomination Committee
Compensation andAssessment CommitteeLei Jun
√///Zou Tao
√√√√Qiu Bojun////
Liu Wei/√//
Ge Ke////Zhang Qingyuan
√/√√Ma Yide/√√√
Fang Aizhi
√√√√Wang Yuhua
√√√√
Governance of theBoard of Directors
The Board of Directors, as the permanent decision-making body of the Company, is responsibleto the shareholders' general meeting. According to the Company Law of the People's Republicof China and the Articles of Association of the Company, the Board of Directors makes e?ectiveresolutions on the assessment and selection of senior management personnel, major productionand operation plans, investment proposals, basic management systems, etc. Independentdirectors play an active role in improving the corporate governance structure and protecting theinterests of minority shareholders.Kingsoft Office values a diverse composition of the Board of Directors. The NominationCommittee considers various factors when nominating candidates, including but not limited togender, age, cultural and educational background, professional experience, skills, knowledge,and tenure. Current board appointments are based on the principle of "hiring talent for theirabilities", ensuring that the Board of Directors possesses the skills, rich experience and diverseopinions needed for the business. The implementation of the board's diversity is regularlyreviewed and supervised.The current Board of Directors of the Company includes 1 female director, 2 directors withmaster's degrees, and 1 director with a doctoral degree. All members have extensive industryexperience, covering elds such as computer science, business administration, social sciences,intellectual property, law, nancial management, and investment operations.
Board of DirectorsStructure
Information onBoard Members
executive directorsindependentdirectors
honorary director
In 2024, Kingsoft O?ce has a total of
board members
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
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Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Business EthicsKingsoft O?ce adheres to business ethics and always takes the business philosophy of integrity and compliance. We strictly comply with the Company Law of the People's Republic of China, the Anti-Monopoly Law of the People's Republic of China, theAnti-Unfair Competition Law of the People's Republic of China, and the Interim Provisions on Prohibition of Commercial Bribery, and have formulated internal systems such as the Code of Business Conduct and the Kingsoft O?ce Employee Handbook.In accordance with the contents of anti-corruption, anti-discrimination, prevention of information leaks, conict of interest avoidance, anti-monopoly, anti-money laundering, insider trading prevention, and whistleblower protection stipulated in the Code ofBusiness Conduct, the Company comprehensively advances the development of a business ethics management system, striving to build a national software brand that exemplies legal compliance, integrity, trustworthiness, and independent innovation.Kingsoft O?ce complies with anti-commercial bribery and anti-corruption agreements and laws in all jurisdictions where it operates. The Company has formulated relevant internal management systems and specications, including the Kingsoft O?ceAnti-Fraud System, the Kingsoft O?ce Red Line Management Regulations, the Guidelines for Reporting Integrity, the Kingsoft O?ce Anti-Commercial Bribery Compliance Guide, and the Bidding Compliance Guide, ensuring that all business activitiesare conducted with fairness, integrity, and transparency.
The Audit Committee of the Board of Directors of Kingsoft Office bears theultimate responsibility for business ethics issues such as anti-commercialbribery, anti-corruption and anti-fraud, and receives quarterly reports onbusiness ethics from the Business Ethics Working Group. The Company'sBusiness Ethics Working Group is led and coordinated by the CEO. TheDiscipline Inspection Committee is responsible for business ethics within theCompany at the execution layer, including conducting business ethics audits,receiving reports of business ethics violations, and investigating the Company'santi-commercial bribery, anti-corruption, and anti-fraud efforts. The relevantwork is jointly promoted by the Legal Compliance Department, the FinanceDepartment and the HR Department.
Business EthicsManagement Structure
Kingsoft O?ce Business Ethics Management Structure
Supervise
Legal Compliance DepartmentHuman Resources Department
Promote in a coordinated way
Finance Department
CoordinateGuide
Board of Directors' Audit Committee
Report to
CEODiscipline Inspection Committee
Business Ethics Working Group
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
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Chairman'sStatement
CorporateGovernance
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The Business Ethics Working Group conducts audits on the compliance ofbusiness ethics in key risk departments every six months and supervises theexecution of business ethics to ensure the e?ective operation of the Company'sbusiness ethics management system.The Company require employees to comply with the Kingsoft O?ce Red LineManagement Regulations, defining Top 10 red lines that include fabricatinginformation, soliciting and accepting bribes, unauthorized activity, neglect ofduty, disclosure of secrets, and irregularities in bidding, among others, and weseriously investigate violations of these regulations.
Kingsoft O?ce has established diversied reporting channels to facilitate comprehensiveoversight from both internal and external stakeholders. We encourage all relevantparties, including individuals and organizations, to report suspected ethical or disciplinaryviolations, such as bribery, corruption, or fraud, via various channels, including email, areporting hotline, in-person reporting, or written complaint, either anonymously or withreal names, to the Company's Discipline Inspection Committee.The Company continuously refines its reporting and handing mechanisms, ensuringthat reporting channels remain accessible and that all reports are investigated promptly,impartially, and with timely feedback provided. Below is an overview of Kingsoft O?ce'sbusiness ethics reporting and handling process:
Business Ethics Supervision and Management
Reporting and Handling Process
Top 10 Red Lines of Kingsoft O?ce
Reporting andAcceptance
IncidentInvestigation
Case HandlingWe specify the relevant regulations for whis-tleblower protection in the Code of BusinessConduct, the Kingsoft O?ce Anti-Fraud System,the Guidelines for Reporting Integrity, etc. Ininstances where whistleblower condentiality iscompromised or retaliation is taken, the severityof the misconduct will be evaluated, and thoseresponsible may be referred to judicial authori-ties for further action. This year, Kingsoft O?cehas had no instances of employees facingdismissal, demotion, suspension, intimidation,harassment, or any other unfair treatment dueto lawful reporting, nor have there been any re-taliation against external whistleblowers.
The Business Ethics Working Grouppromptly investigates reports re-ceived, performing fact-checking,interviews, and other investigativeprocedures. When required by thejudiciary, the Business Ethics Work-ing Group hires external professionalorganizations to obtain evidence ofillegal, irregular, or disciplinary vio-lations, ensuring that every case isthoroughly investigated and support-ed by concrete evidence, committingto the principle of "investigate whennecessary, ensure factual accuracyin investigations".
Once a case is veried, we will issue
handling opinions or accountability
suggestions according to the
relevant internal systems and deal
with the involved personnel internally
or refer them to judicial authorities,
if necessary. The results of the
handling will be communicated
to full-time employees, interns,
part-time employees, and third-
party dispatched contract workers
(hereinafter referred to as all
employees).
Interferencewithinvestigations
Irregularities in
Bidding
CommercialBribery
Conict ofInterest
Disclosure ofSecrets
Neglect of Duty
Fabricating
Information
SeekingPersonal Gain
Soliciting andAccepting Bribes
UnauthorizedActivity
Reporting Email: jubao@wps.cnReporting Hotline: 010-62927777 ext. 5999Reporting Letter: Kingsoft O?ce Discipline Inspection
Committee, Kingsoft Software Building, No.33 Xiaoying West Road, Qinghe Sub-district,Haidian District, Beijing, China
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CorporateGovernance
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AppendixesAboutKingsoft O?ce
To ensure that employee conduct aligns with the Company's business ethics compliance standards, Kingsoft O?ce has built a complete performance assessmentsystem. Key indicators from the Code of Business Conduct, such as employees' demonstration of integrity in commercial activities and adherence to corporatevalues in the workplace, are incorporated into the performance and compensation assessment system. This approach is designed to enhance the overall level ofbusiness ethics across the Company. Additionally, we enforce a zero-tolerance policy toward bribery and corruption. Any breach of the prohibited behaviors stipulatedin the Code of Business Conduct will result in disciplinary measures against the implicated employees by the Company, which may include warnings, reductions orcancellation of performance assessment scores, or even termination of employment.
Business Ethics Linking to Performance
Kingsoft Office's audits of business ethics across all business lines are conducted every three years to ensure that all operations comply with business ethicscompliance standards. From 2022 to 2024, the Business Ethics Working Group has carried out planned business ethics audits on all business lines of the Company,ensuring that the audits cover 100% of the business operations. In the future, we will conduct business ethics audits every year.
The Company conducted audits focused on commercial bribery and corruption risks across four high-riskbusiness units and one subsidiary. A thorough review of identied issues was undertaken to ensure e?ectiveremediation.To address bribery and corruption risks in critical roles, the Business Ethics Working Group carried out ninespecialized audits involving 78 sales employees serving both individual and organizational customer markets.The audit ndings have been escalated to the Company's management layer, and their respective businessunits were directed to implement corrective actions.The Business Ethics Working Group has carried out a specialized audit on procurement activities for theWuhan park construction project. Key links of the procurement activities were monitored and receivedprevention and control.Note: During the reporting period, the Company did not experience any signicant incidents of commercial bribery or corruption, including incidents involving dismissal or disciplinary action againstdirectors, management or employees for commercial bribery or corruption, investigation by the relevant authorities, termination or non-renewal of contracts with business partners, and litigation casesagainst the Company or its directors, management or employees for commercial bribery or corruption.
Audit of business unitsand subsidiaries
Sales employee audit
Audit of parkconstruction projects
This year, the Company has implemented specialized audits as detailed below:
Business Ethics Audit
Audit Type Audit Plan
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The Company conducts regular training on business ethics covering all employees. This year, we organized 7 business ethics training sessions, covering 9 directors,594 management personnel, and 5,505 employees, ensuring participation by the Company's all directors, management personnel and employees.The Company has constantly explored online integrity training models. We developed video training courses compiling the Company's various compliance systemsand uploaded them to the internal learning platform for all employees. This year, the Company's integrity publicity-related videos garnered 2,084 views. Additionally,we utilized the Company's internal magazine and the enterprise office platform "Kingsoft Teams" to publish anti-commercial bribery compliance articles andcompliance information and conducted anti-commercial bribery training for all employees of the Company. In 2024, we published a total of 4 anti-commercial briberycompliance articles and compliance information on " Kingsoft Teams" platform, which were read and studied by a total of 3,396 people.All new employees are required to sign the Kingsoft O?ce Employee Integrity Commitment Letter we have formulated. Also, they should complete integrity culturecourses during their onboarding training. These courses include the Kingsoft O?ce Anti-Fraud System, the Kingsoft O?ce Red Line Management Regulations andother relevant systems. Employees must also pass related examinations to ensure a thorough understanding of the Company's compliance requirements.We also focus on training for employees in high-risk positions. This year, we conducted business ethics compliance training for sales department employees. Newemployees in these roles were required to complete integrity culture courses and pass related exams as part of their onboarding training.
Business Ethics Training
In 2024,
%of new employees signed the Kingsoft O?ceEmployee Integrity Commitment Letter
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Kingsoft O?ce strictly adheres to laws and regulations such as the Company Law of the People's Republic of China,the Anti-Unfair Competition Law of the People's Republic of China, and the Anti-Monopoly Law of the People's Republicof China. We have established internal systems on anti-unfair competition, including the Code of Business Conduct,the Anti-Monopoly Compliance Guide, the Anti-Commercial Bribery Compliance Guide, and the Bidding ComplianceGuide. The Code of Business Conduct mandates that employees exercise prudent judgment and actions in research anddevelopment, pricing, and sales of products and services, and distribution channel expansion, avoiding any monopolisticagreements with competitors.The Company has built a complete anti-unfair competition and anti-monopoly compliance system, including a dedicatedanti-monopoly compliance department that regularly reports to management layer on the Company's anti-unfaircompetition and anti-monopoly work results. This anti-monopoly compliance department is responsible for developing andrening anti-unfair competition and anti-monopoly systems, providing compliance advice for daily operations, organizinganti-monopoly compliance training, and overseeing business processes and management practices.This year, the Company conducted two anti-monopoly compliance training sessions for employees in roles closely relatedto anti-monopoly practices, covering a total of 1,099 participants. Through typical case studies, the training claried anti-monopoly related concepts and common situations such as anti-monopoly agreements and abuse of market dominance,while strictly prohibiting employees from engaging in any agreements, decisions or other cooperative behaviors thatexclude or restrict competition. Following the training, the Company evaluated the training results through examinations,with all participants achieving a passing score.In the current year, the Company did not face any litigation or major administrative penalties resulting from unfaircompetitive practices.
Kingsoft O?ce places great emphasis on supplier integrity management, striving to collaboratively establish a transparentand ethical value chain with its partners. We have established the Kingsoft Office Large-Scale Material ProcurementManagement System, which species the conditions for selecting suppliers and rejects cooperation with those who havea history of unethical business practices. The Code of Business Conduct explicitly requires all suppliers, agents, and otherbusiness partners to sign integrity-related commitments or agreements, such as the Kingsoft O?ce Integrity Agreement,which dene the clean responsibilities and obligations of both parties to protect their legal rights and interests. In 2024, thesigning rate of the Kingsoft O?ce Integrity Agreement among suppliers reached 100%.In the current year, we conducted two agent channel meetings to reinforce the Company's zero-tolerance policy towardany form of commercial bribery and to communicate the Company's requirements in the Kingsoft Office IntegrityAgreement to be signed by agents. Anti-corruption promotional cards were distributed to participating entities, outliningprohibited behaviors such as any form of commercial bribery and transactions between partners and employees directlyinvolved in business operations. Furthermore, we provided agents and suppliers with the company's reporting contactinformation to foster a collaborative approach to integrity management.As a member of the "Sunshine Integrity Alliance" and the "Anti-Fraud Alliance", Kingsoft O?ce actively communicates anddiscusses integrity and compliance issues with other members of the alliance. We work together to enhance the abilityof alliance members to fulll their responsibilities and to build their employees' professional ethics, creating a businessenvironment based on integrity. Kingsoft Office aims to work with value chain partners to constantly improve industrybusiness ethics standards, promote a culture of integrity and compliance, and build a transparent and accountablebusiness environment.
Anti-Unfair Competition Co-building a Transparent Value Chain
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Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
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Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
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Serving the Society andDelivering Digital Power
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Appendixes
Sustainability Governance Structure
Kingsoft O?ce is committed to promoting the Company's sustainable development and creating long-term value for all stakeholders. We continued to improve our sustainability governance structure, strengthen the board of directors' supervision of ESGa?airs, in order to ensure the e?ective implementation of ESG-related work plans. Currently, the Company has formed a three-tier governance structure consisting of the Board of Directors' Strategy Committee, company management, and ESG-relatedfunctional departments, which operate collaboratively and with clear responsibilities.
The Board of Directors' Strategy Committee is the highest governance body for ESG a?airs at the Kingsoft O?ce. Its main responsibilities include overseeing the Company's overall ESG a?airs, including identifyingand assessing ESG-related opportunities and risks, supervising the progress of ESG strategic plans and objectives, and reviewing sustainability-related disclosures. During the reporting period, the Company's Board ofDirectors' Strategy Committee held regular meetings to comprehensively identify signicant ESG risks related to the Company. On Mar. 19, 2025, the Proposal on the 2024 Sustainability Report of Beijing Kingsoft O?ceSoftware Company Limited was reviewed and approved at the 2025 second annual meeting of the 3rd Board of Directors' Strategy Committee, at which the committee listened to the company management's report onthe progress of sustainability work and the work plan for 2024, and discussed signicant sustainability matters for the Company.
ESG-related functional departments are the specific executing departments for Kingsoft Office's sustainability work, including the Office of the Board of Directors, Human Resources Department, AdministrativeDepartment, Discipline Inspection Committee, Security Center and Security Workgroup, and Legal Compliance Department. They are mainly responsible for implementing ESG-related work based on the sustainabilitystrategic blueprint planned by the company management, regularly subject to supervision and inspection by the company management, and adjusting work content promptly based on suggestions from the companymanagement. During the reporting period, ESG-related functional departments implemented the ESG work, regularly reported the progress to the decision-making layer and governance layer, and carried out specialprojects to improve key ESG issues. On Mar. 19, 2025, the Proposal for the Amendment of the Kingsoft O?ce Business Ethics Governance Structure was reviewed and approved at the 2025 third annual meeting of the3rd Board of Directors' Strategy Committee. The proposal conrmed the establishment of a dual-layer governance structure, with the Board of Directors' Audit Committee functioning at the decision-making layer and theBusiness Ethics Working Group (comprising the Discipline Inspection Commission, Legal Compliance Department , Finance Department, and Human Resources Department) functioning at the execution layer.
Company management is the decision-making body for sustainability development at Kingsoft Office. It is mainly responsible for formulating the Company's sustainable development strategy, supervising theimplementation of sustainability management, and regularly reporting to the Board of Directors' Strategy Committee.
The Board ofDirectors' StrategyCommittee
Company Management
ESG-related Functional
Departments
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Appendixes
Sustainability Concepts
As a leading office software and service provider in China, Kingsoft Officeis dedicated to providing efficient, convenient, and secure office solutionsto users. We uphold the corporate spirit of "technology for business" andthe concept of innovation and continue to expand the boundary of digitaloffices. We are fully committed to continuously improving service levels,and wholeheartedly providing users with an incredible o?ce experience thatexceeds expectations.
Kingsoft Office always adheres to the sustainability concepts, integratingmeasures to respond to climate change risks into corporate operations,products, and services. As a "benchmark of Chinese innovation" in foundationalsoftware, we actively practice the national goals of reaching peak carbonemissions and achieving carbon neutrality. We are committed to providingusers with green, low-carbon products to reduce their environmental impactand promote sustainable social development.
Employees are the most valuable resources of Kingsoft Office. We arecommitted to creating a healthy, equal, and inclusive work atmosphere,continually optimizing our talent management strategy, refining our talentdevelopment system, providing fair promotion and development channels, fullyunleashing the enthusiasm and creativity of our employees, and helping thembecome better versions of themselves.
Guided by the philosophy of "leading with technology, empowering throughdigitalization, and co-creating a better future for social services", Kingsoft O?ceactively fullls its social responsibilities, demonstrating gratitude to the societyand serving the society. In combination with our main business operations,we support public welfare initiatives and rural revitalization efforts, ensuringsustainable corporate growth and consistent returns to investors while fosteringsustainable economic and social progress.
We integrate sustainability concepts into our daily operations and management in four major areas: products and services, environmental protection, human capitaldevelopment, and community investment. We actively adhere to the United Nations Sustainable Development Goals (UN SDGs), identify priorities of the UN SDGs,and implement corporate sustainable approaches.
CorporateGovernance
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Appendixes
Stakeholder EngagementKingsoft O?ce attaches importance to maintaining e?ective engagement with all stakeholders, with a strong focus on the substance, method, management, and supervision of such engagement.We conduct regular engagements with key stakeholder groups that are of importance to the Company, as outlined in the table below.
Stakeholders
Concerns and Engagement
Issues
Engagement Channels
Equitable treatment of SMEsAnti-unfair competitionAnti-commercial bribery andanti-corruptionSocial contributionsRural revitalizationData security and clientprivacy protectionEnvironmental compliancemanagementClimate change responseStakeholder engagementReception of inspectionRegular reportsCompany websiteGeneral enquiriesWorking session
Government andRegulatory Bodies
Rural revitalizationSocial contributionsEcosystem and biodiversity
protectionWaste disposalWater resources utilizationClimate change responseStakeholder engagement
Participation incharitable donationsCommunity exchanges
and visitsCommunity event
participationCommunity information
releaseVisitation and reception
Community and Public
Anti-unfair competitionAnti-commercial bribery and anti-corruptionData security and client privacy protection
Product and service safety and quality
Innovation-drivenScience and technology ethicsEnvironmental compliance managementClimate change responseEnergy utilizationCircular economyEmployeesStakeholder engagementRegular reportsCompany announcementsShareholders' general meeting
Performance briengsSpecial reportsInvestor investigationRoadshowPress release
Investors' hotlinesIR email
SSE E-interactionO?cial website interaction
Shareholders and Creditors
Rural revitalizationSocial contributionsInnovation-drivenClimate change responseProduct and service safety
and qualityStakeholder engagement
Press conferenceMedia interviews and
reportsIndustry seminars andexhibitions
NGOs and the Media
EmployeesInnovation-drivenData security and clientprivacy protectionScience and technologyethicsAnti-commercial bribery and
anti-corruptionStakeholder engagementDue diligenceEnvironmental compliance
managementTelephone, emails and
meetingsRegular reportsTemporary announcements
Directors
Product and service safety
and qualityData security and clientprivacy protectionScience and technology
ethicsInnovation-drivenStakeholder engagement
Professional customer
service teamDaily communicationwith usersUser complainthandling and feedbackUser satisfaction survey
Users
Supply chain securityEquitable treatment of
SMEsAnti-commercial briberyand anti-corruptionEnergy utilizationInnovation-drivenScience and technologyethicsCircular economyStakeholderEngagementContract signingDaily communicationmechanismBidding systemSupplier return visitsSupplier symposiumsOn-site surveySupplier training
Suppliers and PartnersEmployeesOccupational health andsafetyInnovation-drivenScience and technologyethicsCircular economyStakeholder engagement
Employees' labor union
activitiesEmployee meetingsEmployee interviewComplaint box foremployeesDepartment meetingsand training
EmployeesEmployeeInnovation-drivenData security and clientprivacy protectionScience and technology
ethicsAnti-commercial bribery and
anti-corruptionEnvironmental compliancemanagement
Telephone, emails andmeetings
Regular reportsTemporary announcements
Senior Management
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
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Appendixes
MaterialityAssessmentBased on thorough communication with stakeholders, we assess thelevel of importance of each material issue identifying the material issuesof concern to stakeholders. The specic details are as follows:
In this report, we address the material issues mentioned above, helping stakeholders gain a comprehensiveunderstanding of the Company's sustainable development performance.To better guide sustainability-related management and information disclosures, we are also actively refining andexploring methods for assessing and analyzing the nancial importance of ssustainability-related issues.
A total of 20 material issues
were identied, and the specic analysis results are as follows:
High
Importance to Stakeholders
Importance to Kingsoft O?ceHigh
Innovation-drivenData security and client privacyprotectionProduct and service safety andqualityEmployeesStakeholder engagement
Supply chain securityScience and technology ethicsAnti-commercial bribery and anti-corruptionClimate change responseAnti-unfair competition
Energy utilizationEnvironmental compliancemanagementDue diligenceSocial contributionsRural revitalizationEquitable treatment of SMEsWater resources utilizationCircular economyEcosystem and biodiversityprotectionWaste disposal
Highly Important Issues
Kingsoft O?ce 2024 Material Issues Matrix
Selection Criteria
Moderately Important Issues
General Material Issues
Science and technology ethics
EnvironmentSocietyESG-related Governance
Climate change responseAnti-unfair competitionSocial contributionsRural revitalization
Environmental compliance management
Energy utilizationEquitable treatment of SMEsCircular economy
Ecosystem and biodiversity protectionWaste disposal
Water resources utilizationDue diligence
Supply chain security
Employees
Data security and client privacy protectionProduct and service safety and quality
Innovation-driven
Kingsoft Office focuses primarily on software research and development and is not involved in direct product manufacturing. It is also notclassified as a key pollutant-emitting entity by national environmental protection authorities. The Company's environmental impact mainlyarises from energy and resource consumption and emissions during its operations. Since its business model does not include manufacturingprocesses, it does not generate industrial pollutants such as waste water, waste gas, or waste residues. As a result, it is not associated with theissue of "pollutant emissions".
Anti-commercial bribery and anti-corruption
Stakeholder engagement
Corporate values and strategiesSustainability-related laws and regulationsStakeholders' opinions and expectationsIndustry sustainability practice referenceManagement suggestions
Low
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Appendixes
Sustainability Due Diligence
Supply Chain Security
Kingsoft O?ce places great importance on the sustainability-related negative impacts or risks in its operations. We regularly conduct sustainability due diligence to identify, prevent, and address both actual and potential risks, ensuring the Company'slong-term and stable development. During the reporting period, due diligence was carried out by our ESG-related functional departments on ESG-related impacts or risks for data security and client privacy protection, business ethics, and supply chainsecurity. Through stakeholder engagement, surveys, and on-site visits to data center suppliers' server rooms, we systematically identied the Company's sustainability-related risk points and developed detailed response plans for the identied risks.
Kingsoft O?ce prioritizes risk management within the supply chain to take its security and stability as the Company's objectives. To oversee suppliers throughout their entire lifecycle, the Company has established supply chain management systems,such as the Kingsoft O?ce Supplier Management System and the Kingsoft O?ce Procurement Contract Management System. We practice green and environmentally friendly supply chain management policies and plans, conducting environmental riskassessments at all stages of supplier engagement, from admission to employment to maintenance.To thoroughly assess their performance in areas suchas environment and labor, we conduct due diligenceon potential suppliers based on the admission criteriain the Kingsoft O?ce Supplier Management System.We also review suppliers' environmental protectionqualifications, such as the suppliers' environmentalmanagement system certification and product greencerticates. We consider the suppliers' environmentalperformance as a plus factor, prioritizing greenproducts and services.
We conduct performance appraisals on suppliers at monthly, quarterly, semi-annual, or annual intervals, taking into account their signicance and associatedrisk factors. To ensure the appraisals are scientic, comprehensive, and objective, we establish appraisal indicators based on dimensions including Technology,Quality, Responsiveness, Delivery, and Cost (TQRDC), and score the suppliers' performance based on the assessment results. Suppliers are categorized intofour performance levels: S, A, B, and C. For suppliers rated as C or those with signicant issues requiring remediation, the performance appraisal responsibleperson is tasked with organizing relevant personnel to analyze the suppliers' performance and provide improvement requirements, along with developing acorrective action plan. For those rated S, company-level activities may be organized by the appraisal responsible person to maintain the partnership. We employthis performance scoring mechanism to motivate suppliers' priority to environmental compliance, labor management, product quality, delivery reliability, andtechnological innovation capability, thereby fostering the development of a high-quality supplier resource pool in the Company.For suppliers in cooperation, the Company conducts supplier assessments that cover environmental protection aspects, requiring suppliers with unsatisfactoryenvironmental performance to rectify promptly.
Kingsoft Office has clar-ified the exit process forsuppliers. For suppliersfound to have environ-mental and labor issuesthat cannot be rectified,the Company will reso-lutely execute the exitstrategy.
Admission and Hiring Stage Evaluation and Maintenance Stage Exit Stage
To ensure supply chain security, the Company incorporates suppliers into our network and privacy security system, and in selecting data center suppliers, focuses on their physical security measures and environmental practices.Through due diligence on suppliers, we assess whether they are compliant in terms of network security and privacy protection. For details of the Company's network and privacy security management, please refer to the section "Data Security andUser Privacy Protection" of this report.Through eld visits, we verify that leased data centers implement essential physical security measures, such as video surveillance and access control systems, to protect data security. Moreover, we also consider the site selection for our newlybuilt Wuhan park, ensuring it is situated outside ecological protection red lines and away from wetlands and other natural reserves, as well as from regions that possess signicant ecological functions or are environmentally sensitive and fragilefor o?ce buildings. In addition, we evaluate the environmental performance of data center suppliers, considering factors such as the presence of green certications for electronic equipment in server rooms and the existence of climate-relatedemergency response plans in data centers. Further information on our preference for selecting data center suppliers with strong environmental performance can be found in the section "Establishing a Green Supply Chain" of this report.
Note: At the end of the reporting period, the Company had no accounts payable (including notes payable) exceeding RMB 30 billion or accounting for over 50% of total assets. Kingsoft O?ce and its subsidiaries do not have any overdue payments to SMEs that are required to be publicly disclosed throughthe National Enterprise Credit Information Publicity System.
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Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
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Serving the Society andDelivering Digital Power
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SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Product and Service Safetyand Quality
Upgrading the Product Matrix
Kingsoft O?ce consistently adheres to the principles of "technology for business" and "user rst", enriching the companyproducts and services under the strategic focus on "multi-screen, cloud, content, collaboration, and AI". We strictly controlproduct quality, safeguard product content security, customize o?ce solutions for enterprises in di?erent industries, and helpmore enterprise and individual users with simple creation and easy expression. By the end of the reporting period, KingsoftO?ce has obtained ISO 9001 Quality Management Systems Certication.
With more than 30 years of experience in the o?ce software industry, we continue to optimize and update product functionsand promote innovation and changes thanks to our deep understanding of o?ce products and persistent exploration of newtechniques. In the eld of cutting-edge technologies such as articial intelligence, we always follow the principle of prudenceand robustness, and thoroughly assess the potential impact and reliability to ensure the rational and safe application of thetechnology. We have created a range of innovative and valuable products and services and actively co-built the industryecology to provide users with a more e?cient, intelligent, and convenient o?ce experience. At this year's China AIGC IndustrySummit, Kingsoft O?ce and its product WPS 365 were awarded the "2024 Most Promising AIGC Enterprise" and the "2024Most Anticipated AIGC Product", respectively.
WPS 365 is the new-quality-productive-forces office platform developed by Kingsoft Office. The platform builds anintegration model of "WPS O?ce + WPS Teams + WPS AI", providing one-stop AI o?ce services that comprehensively meetenterprises' o?ce needs, eliminating the hassle of switching between di?erent tools for various o?ce scenarios for users.WPS 365 is aligned with business development through a digital o?ce concept characterized by unied tools, collaboration,and management. This enables users to effectively navigate a variety of complex office scenarios while driving digitaltransformation within enterprises.This year, the Company has upgraded WPS 365, with enhanced functions such as instant messaging, multi-dimensionaltables, and light approval, providing critical support for improving team collaboration efficiency, managing research anddevelopment projects, and building low-cost approval workows.
New-quality-productive-forces O?ce Platform,Opening a New Horizon for E?cient O?ce Work
Kingsoft O?ce Productivity Conference Unveils WPS 365In Apr. 2024, the Company held the Kingsoft OfficeProductivity Conference, where the new-quality-productive-forces office platform WPS 365 waslaunched for organizations. The platform includes theupgraded WPS Office, the newly released WPS AIEnterprise Edition, and WPS Teams. The conferenceshowcased functions such as one-click switchingbetween local and online collaborative documents,as well as WPS AI's capabilities for expanding,summarizing, outlining, generating formulas, and more.
Kingsoft O?ce Productivity Conference
Case
WPS 365 New-quality-productive-forces O?ce Platform
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
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AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce ExperienceAboutKingsoft O?ce
Copilot Pro企业智慧助理AI Hub智能基座智能文档库
AI Docs
演示文字表格PDF智能文档智能表格智能表单多维表格
AI 写作助手AI 设计助手AI 阅读助手AI 数据助手
WPS AI 办公助手
面向个人办公效率
企业版面向组织管理与提效
WPS AI 政务版面向政务公文写、找、校电子公文库公文写作政务办公模型
AI Empowerment, Exploring a New Experience in Smart O?ce WorkKingsoft O?ce released WPS AI 2.0 in Jul. 2024. Building on the smart o?ce assistant targeting original three strategic directions of AIGC (contentcreation), Copilot (smart assistant), and Insight (knowledge discovery), the latest WPS AI introduces innovative applications for enterprise andgovernment editions, helping individual and enterprise users to fully improve the new quality productive forces for o?ce work.
WPS AI 2.0 Product Matrix
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
Appendixes
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
WPS AI Enterprise Edition
WPS AI Government Edition
The WPS AI Enterprise Editionintegrates three core modules: AIHub (Smart Base), AI Docs (SmartDocument Library), and CopilotPro (Enterprise Smart Assistant),helping enterprise users build aspecialized "corporate brain". Byconsolidating data, algorithms, andcomputing power, it provides a robustintelligent platform powered by AIfor enterprises. Through open APIs,it empowers clients' own businesssystems, further enhancing intelligento?ce experience.
The WPS AI Government Edition enhances internal management systems with smart writing and smart proofreadingcapabilities. Additionally, functions including smart search and smart Q&A of WPS AI Government Edition enable servicessuch as "policy inquiries, matter inquiries, and result inquiries", improving the e?ciency of external government servicesystem.The Company has further trained and optimized its existing AI models, and also possesses its proprietary computingpower scheduling platform aimed at optimizing resource allocation and enhancing computational efficiency, therebyproactively mitigating the impact of AI large models on software products. Furthermore, the Company constantly engagesin external collaborations to explore cutting-edge technologies and advance the intelligence level of WPS AI.
WPS AI O?ce Assistant
New functions include the AI Writing Assistant, AI Reading Assistant, AI Data Assistant, and AI Design Assistant.
Providing co-writing function, o?ering intelligent suggestions and continuing text based onuser input. It also includes a full-text polishing function with revision mode, helping userscorrect document errors while clearly highlighting changes.
Helping users quickly extract and interpret information from lengthy texts such as literatureand nancial reports. It also o?ers word-by-word explanations and translation functions toexplain technical terms or translate foreign language materials for users.
Enabling users to perform AI calculations, analysis, and categorization of massive datawithin spreadsheets.
Helping users nish tasks such as layout, style design, and picture processing with oneclick, including automatic text adjustments and picture positioning.
AI WritingAssistant
AI ReadingAssistant
AI DataAssistant
AI DesignAssistant
The highlights of WPS AI 2.0 include:
WPS AI Enterprise Edition Helps Enterprise Clients Build a "Corporate Brain"
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Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Empowering Thousands of IndustriesKingsoft O?ce continuously empowers various industries to transcend the limitations of the traditional o?ce and reach new heights in digital and intelligent o?ce solutions. Adhering to the product-oriented approach, the Company assists enterprises in realizing one-stop o?ce through exible and diverse solutions and deployment methods, leveraging the advantages of collaboration and documentation integration to promote e?cient and smooth corporate communication. The Company continuously enhances the strategic layoutin manufacturing, consumer retail, Internet, nance and other industries. Leveraging applications such as multi-dimensional tables, the Company caters to high-frequency scenarios such as asset management, order management and other functions. Meanwhile, theCompany renes the typical industry solutions to form benchmark cases with demonstrative e?ect. Such cases are being continuously replicated and promoted, with a view to e?ectively enhancing the coverage of medium- and large-sized customers. Capitalizing onthe opportunity to adopt AI in enterprises, the Company collaborates with well-known players in the nance, Internet, and other industries on AI co-creation projects. This allows the Company to explore the value of private domain knowledge and empower digital assets.During the reporting period, by leveraging the comprehensive product power and high-quality services, the Company expanded its WPS 365 benchmark clients to include well-known enterprises such as China Resources, COFCO, China Railway, Sinopharm, ChinaGreen Development, Jiangxi Bank, New Oriental, Taikang Insurance and Haier. The Company has accelerated the coverage of private enterprises and local state-owned enterprises, with the market inuence of WPS 365 products steadily increasing.
For Government Clients
For Central State-owned Enterprise Clients
For Private Enterprise Clients
For Financial Industry Clients
For Healthcare Industry Clients
For Education Industry Clients
This year, utilizing the document online and collaborative o?ce capabilities of Kingsoft O?ce's WPS 365, we have enhanced thee?ciency of government agencies in document processing, administrative tasks, and meeting management. We introduced multi-user online drafting, proofreading, and layout functions of o?cial documents, improving work e?ciency in text printing. Additionally,we optimized document data collection and management capabilities, enabling frontline public servants to manage personnelwithin their jurisdictions. Furthermore, we implemented multi-device access for meetings, enhancing the quality of governmentmeetings through real-time shared online meeting systems, catering to diverse office scenarios. Utilizing Kingsoft Office'sgovernment a?airs model, we further empowered the intelligent creation of party and government o?cial documents, enablingone-click generation of standardized documents such as circulars, appointment and removal notices, and brief approvals.Kingsoft Office has developed a digital and intelligent one-stop AI office platform solution towards information technologyinnovation through WPS 365, encompassing collaborative o?ce platforms, intelligent contents, and AI large model implementationservices. Guided by the principle of "achieving more with less", the solution addresses key challenges faced by central state-owned enterprises during o?ce system upgrades, including high costs, weak business integration, fragmented data systems, anddi?culties in AI adaptation.Kingsoft Office's WPS 365 one-stop smart office solution helps enterprises build exclusive and secure digital collaborativeplatforms by focusing on integration, intensification, and intelligence. While comprehensively enhancing communication andcollaboration e?ciency, WPS 365 enables rapid implementation of business scenarios through its "zero-code" multidimensionalspreadsheet tool. It e?ectively resolves issues such as organizational collaboration challenges, inaccessible business businesses,scattered document management difficulties, unresponsive demand changes, and AI implementation hurdles, acceleratingenterprise digital construction while achieving cost reduction and e?ciency improvement goals.
WPS 365 integrated financial digital office solution focuses on the multiple needs of genuineness, informatization innovationand digital transformation. It helps nancial enterprises overcome digital transformation challenges in knowledge application,data application, and model application. Utilizing the innovative foundation of large model technology application, financialindustry clients can better utilize data advantages, providing clients with comprehensive intelligent solutions. During the reportingperiod, the implementation path of the "corporate brain" through smart document library has been practiced in multiple nancialenterprises, gaining widespread consensus.Kingsoft O?ce anchors the concept of "smart management", helping the healthcare industry build smart portals while ensuringdata security and seamless collaboration and communication links, making "one-stop office" a reality for medical staff. WPS365 deeply integrates with healthcare industry characteristics, o?ering lightweight application
services for hospital schedulingmanagement, o?ce management, and medical quality analysis, creating an integrated medical application platform.The AI o?ce solution integrating "AI + education" proposed by Kingsoft O?ce is driven by national education digital transformationneeds and focuses on practical scenarios such as "teaching, management, and o?ce work", empowering high-quality educationdevelopment. We rely on the digital o?ce concept of unied tools, collaboration, and management to enable e?cient on-campuso?ce collaboration and secure data control, accelerating the implementation of new quality productive forces in campus o?ceenvironments.Under the assistance of the Company, nearly 400 universities, including Tsinghua University, Renmin University of China,Zhejiang University, Fudan University, Shanghai Jiao Tong University, Sun Yat-sen University, Sichuan University, HuazhongUniversity of Science and Technology, Northwestern Polytechnical University, and North China University of Water Resources andElectric Power, have successfully implemented new intelligent collaborative o?ce models for all faculty and students. Additionally,the Company has provided collaborative o?ce and teaching research capabilities in Beijing, Zhejiang, Hubei, Heilongjiang andmany other provinces and cities.
Lightweight applications refer to fully functional Apps that can be used instantly without the need for downloads.
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
In Jun. 2024, Kingsoft Office held the WPS 365 AI Office ChinaTour Chengdu in Chengdu. During the event, Kingsoft Officeshowcased its practical cases of the "Digital Twin Economic Circle"construction in Sichuan-Chongqing region. Also, Kingsoft O?ce, incollaboration with the Copyright Management O?ce of the SichuanProvincial Party Committee's Propaganda Department, the SichuanInformation Innovation Industry Alliance, and other organizations,established the Digital Transformation Innovation DevelopmentLaboratory. This initiative aims to explore the implementation of "AI"and "Kingsoft Teams" solutions in the o?ce sector across Sichuan,Chongqing, and the broader Southwest region.Kingsoft Office focuses on the continuous enhancement ofits technology and services, integrating them into healthcare,education, transportation, and nance in Sichuan. To date, KingsoftO?ce's products have served over 18,000 organizational users inSichuan Province.
In Jul. 2024, Kingsoft Office announced a strategic cooperationagreement with Zhejiang Data Management Co., Ltd. at the WPS 365AI Office China Tour Zhejiang the Company launched. WPS 365 willbe deeply integrated into the construction of Zhejiang's public industryservice cloud, applying core capabilities such as AI, Kingsoft Teams,document, and middleware to achieve seamless connectivity in sectorslike healthcare and meteorology. This initiative provides convenient ande?cient digital support for Zhejiang's key livelihood industries.Kingsoft O?ce focuses on the continuous enhancement of its technologyand services, integrating them into healthcare, education, transportation,and finance in Zhejiang. To date, Kingsoft Office's products havebeneted over 13,000 organizational users in Zhejiang Province.
WPS 365 AI O?ce China Tour Chengdu
WPS 365 AI O?ce China Tour Zhejiang
In Nov. 2024, to achieve resource sharing, complementary advantages,and mutual benefits, Kingsoft Office signed a strategic cooperationagreement with Dalian Guoxun Technology Development Co., Ltd.,thereby contributing to the construction of Dalian's information innovationand digital intelligent o?ce industry ecosystem. Together, they launchedDalian's first digital intelligent office platform, the "Lianchuang DigitalIntelligent O?ce Suite", providing comprehensive solutions for the digitaltransformation of enterprises and the Party and government organsin Dalian. This platform integrates document creation, collaborativeo?ce, data element management, and AI applications into a new digitalintelligent o?ce product.
Signing Ceremony for Strategic Cooperation Between Kingsoft O?ce and
Dalian Guoxun Technology Development Co., Ltd.
Kingsoft O?ce Supports the Construction of theSichuan-Chongqing Twin Economic Circle
Kingsoft O?ce Provides Digital Support for Zhejiang's Key Livelihood Industries
Kingsoft O?ce Helps Build Dalian's First Digital Intelligent O?ce Platform
CaseCase
Case
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Guaranteeing Product QualityWe regard product quality as our core competitiveness, and we strive to continuously improve user experience through the provision of high-quality products andservices. Kingsoft O?ce sets up a quality committee to strictly carry out product quality management and ensure high-quality delivery of products. In the currentyear, we have continuously optimized our product quality assurance measures, and set more stringent quality standards, to provide users with an excellent productexperience.
The automated development system includes automated testing, automated deployment, automated monitoring, and other automated software development processes.
Quality control access management refers to a series of quality control checkpoints set up during the software development process. Only products that meet specic standards and requirements canpass these checkpoints and move on to the next stage of development.
AI large models refer to articial intelligence models that are built by training with large-scale datasets and powerful computational capabilities, which are highly complex and have strong generalizationabilities.
Trunk-based development is a version control management practice where small and frequent updates are merged by developers into the core "trunk" or "main branch".
Product Development Phase Product Testing Phase Product Launch Phase
We implement technical upgrades andstrategic optimization for automatedproduct development system
, whicheffectively reduces manual interven-tion in the product development pro-cess, and improves product reliabilityand stability.
We set up quality control access
during the product testingphase, adding new quality control parameters, covering codereview, unit test, integration test, system test, etc. to achievestrict monitoring of software product quality and stability. Inaddition, we have introduced AI large model
capability intothe product testing program to conduct e?cient and accuratequality assessment, helping us identify and fix potentialproblems in a timely manner, and ensuring that the productmeets the expected quality standards before launch.
We provide feedback on productquality issues to the research and de-velopment department by monitoringpublic opinions and analyzing usercomplaints to continuously optimizeproduct quality.
Kingsoft Office uses the "trunk-based development"
model toensure flexible and stable development process. This year, theCompany has standardized quality benchmarks across multipleplatforms, covering over 40 metrics across seven dimensions,including functionality, performance, stability, security, compatibility,and deployment. This ensures a complete and consistent functionalexperience for users across all platforms, driving simultaneousimprovements in product quality and user experience.
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
Appendixes
Safeguarding Content SecurityKingsoft Office resolutely implements laws and regulations such as theNetwork Security Law of the People's Republic of China, the Regulation onInternet Information Services of the People's Republic of China, and theRegulations on Ecological Governance of Network Information of the People'sRepublic of China, and always regards safeguarding content security as oneof the Company's important responsibilities. We have improved and updatedcontent security review systems such as the Kingsoft O?ce Content Code ofConduct, the Kingsoft Office Content Security Review Management Systemand the Kingsoft Office Content Security Public Sentiment Early WarningManagement System, defining the Company's general security principles,strategy, management framework to provide a solid institutional guarantee forensuring content security. To contribute to building healthy, safe, and civilizednetwork environment, we resolutely block and handle adverse informationthat exhibits tendencies of violence, discrimination, cultural sensitivity or falseinformation.The Strategy Committee of the Company’s Board of Directors is responsiblefor making decisions related to content security, while the Security Committee
is responsible for supervising and managing related matters. The ContentSecurity Department, serving as the execution layer for content security,comprises the content security leadership group, the manual content securityreview team, and the content security technical team. This department istasked with managing product content review processes, addressing user-reported issues, aligning with regulatory bodies, and other matters.Kingsoft Office is committed to continuously iterating and optimizing itsrisk content review system. Based on our proprietary technologies suchas the keyword sample database, Natural Language Processing (NLP)model, and Optical Character Recognition (OCR) model, we have achievedcomprehensive recognition and coverage of texts, pictures, and other contentformats, significantly improving the precision of risk content recognition andmitigation. Furthermore, we employ a dual-review mechanism combining"machine review" and "manual review" to scrutinize user-generated contents,thereby strengthening the platform's overall content security protection andcontrol capabilities.
We encourage users to report any adverse information found during the use of the product. We set up a one-click reporting portal at the product terminals, anddisclose the reporting hotline and email on the Company's o?cial website, so as to open up the reporting channels. We also arrange customer service personnel toverify the problem clues in a timely manner, and once the existence of the problem is conrmed, we will take immediate measures to deal with it to ensure that theproblem is e?ectively solved.
Reporting Hotline: 400-677-5005Reporting Email: wps@wps.cn
Kingsoft O?ce Content Security Reporting Channels
Chairman'sStatement
CorporateGovernance
SustainabilityManagementAboutKingsoft O?ce
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Providing High-quality ServicesKingsoft O?ce consistently adheres to the principle of "user rst", actively listens to user voices, continuously optimizes service processes, and improves the e?ciency of complaint handling to provide users with a convenient, e?cient, and high-qualityservice experience.Unblocking Communication Channels for Individual Users Optimizing Service Processes for Government and
Enterprise Users
We establish both online and offline communication channels to ensure transparent and convenient communicationbetween individual users and customer service personnel.
We constantly optimize service processes for government and enterprise users to elevate service professionalism:
Service Standardization
Service Quality Analysis
This year, we launched a smart service miniprogram, integrating a series of automatedservice solutions to address users' frequentlyasked questions and improve service e?ciency.
We have established the Wuhan Remote Operation and Maintenance Center, Wuhan Remote Technology Center andSpecialized Delivery Department, accumulating and consolidating a vast array of user feedback resolution strategies, andconstructing a professional knowledge base for user feedback. We also use AI technology to preliminarily organize theknowledge base, forming a unied service response knowledge system. We also handle mature and general scenariosolutions in a standardized way.
To constantly enhance user satisfaction, we continuously conduct satisfaction fluctuation analysis using the PDCAmanagement method
. We regularly conduct in-depth analysis of typical service cases and systematically summarize userservice experiences.
We have delivered training services to over 800 government and enterprise users across sectors such as government,enterprise, nance, and education, conducting a total of 1,017 training sessions with over 1,600 hours of instruction andmore than 200,000 participants. Training content includes genuine software policy interpretation, product instructions,digital transformation guidelines, and customized contents.
When the smart service mini program cannotmeet user needs, users can request human-assisted services with one click on the miniprogram interface to resolve complex andunconventional issues.
The Company hosts user face-to-face exchangemeetings to understand users' experiencesand expectations regarding our products,providing strong support for continuous productoptimization and iteration.
We continuously enrich the content of our self-directed learning platform, "Da Wu Academy",by uploading instructional videos on KingsoftOffice's products to assist users in masteringproduct functions.
PDCA (Plan-Do-Check-Act) is a continuous improvement management cycle method aimed at the ongoing enhancement of product and servicequality.
Smart Service Mini ProgramHuman-assisted Services
O?ine Exchange MeetingsUser Learning Platform
Training for Government and Enterprise Users
CorporateGovernance
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Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Strengthening Complaint HandlingManagement
Conducting Training for Customer Service PersonnelWe comply with the Law of the People's Republic of China on the Protection ofConsumer Rights and Interests and other related laws and regulations, formulatingand continuously improving the WPS Customer Service Department ComplaintHandling Process Policy. This policy details employees' responsibilities and codeof conduct on products and services, covering the complaint handling process,service quality standards, service response efficiency, product optimizatione?ciency, and other specic requirements. This ensures an e?cient and unblockedservice process.To further enhance the efficiency of complaint response, the customer servicecomplaint handling team operates under the "immediate action" service standard.By collaborating with decision-makers across multiple business units, we haveestablished an efficient "green channel" to ensure initial responses within 4working hours and resolution within 24 hours. After the complaint reselution, weconduct regular reviews of complaint cases to continuously rene our operationalmechanisms and improve complaint handling e?ciency.We also have bolstered our management of social media complaint responses.We have established o?cial service accounts on multiple leading domestic socialmedia platforms and appointed dedicated personnel to address social mediacomplaints, ensuring timely attention and quick e?ective resolution of user voiceson these platforms.In 2024, we received a total of 744 product complaints
, with a 100% complainthandling response rate and a user satisfaction rate
of 98.18%.
To maintain customer service quality, we regularly identify skill gaps among customer service personnel through service quality inspections and competencyassessments, and design targeted training programs to enhance their capabilities. Our internal learning platform is available year-round, with continuouslyupdated content, enabling customer service personnel to complete the capability enhancement plan in areas such as product, industry trends, and professionalprociency.
Specialized training for government and enterprise customer service personnel
In 2024, we conducted 44 offline training sessions for all customer service personnel, covering product knowledge, business processes, service andcommunication skills, compliance, and privacy protection. The post-training employee assessment pass rate was 100%. Additionally, we recorded thesetraining sessions as online courses for new employee onboarding training, ensuring all customer service personnel were equipped to deliver professionaland attentive services for users.
To enhance the professional service capabilities of the government and enterprise customer service team, we organized over 66 training sessions andassessments, achieving a 100% pass rate. These sessions ensure customer service personnel are well-versed in the Company's internal managementpolicies.
The statistical caliber of complaints includes behaviors such as complaints about product, technology and service quality, demands for problem resolution, or claims for compensation.
The statistical caliber of "customer satisfaction" includes the satisfaction of "service items" related to user services and "non-service items" related to product quality.
Conducting Training for the Customer Service Team
with a
%
complaint handling response rate
a user satisfaction rate
98.18
%
Comprehensive training for customer service personnel
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Innovation-Driven DevelopmentUnder the guidance of the value of "commitment to innovation", Kingsoft O?ce has made "technology for business" a core business strategy and has insisted on independent innovation. We strengthen R&D innovation management system, continueto invest in R&D, cultivate R&D talent, strengthen external cooperation for innovation, and propel the development of new quality productive forces. Furthermore, the Company strictly complies with relevant laws and regulations, enhances ethicalgovernance of science and technology, and takes multiple measures to protect intellectual properties and stimulate the Company's innovation vitality.
Commitment toIndependent InnovationKingsoft O?ce remains dedicated to driving high-quality development through independentinnovation. The Company has established the Kingsoft Office Code Open SourceManagement Measures, the Kingsoft Office PC Office Code Red Line Requirements, theR&D Work Handover Guidelines and other internal systems. By expanding innovativeachievements, cultivating innovative talent, and engaging in industry exchanges, theCompany continuously explores cutting-edge technologies and methods to enhanceproduction e?ciency, supporting clients in their digital transformation.
Enriching Innovative Achievements and Contributing to Standardization
Kingsoft O?ce, a leading enterprise in China's o?ce software industry, continuously participates in the formulation of industry standards, empoweringits collaborative development of new quality productive forces across the sector with its innovative achievements. In the current year, the Companyhas participated in the formulation of 4 national standards, 5 industry standards, 1 local standard, and 5 group standards in the o?ce domain.
GB/T 44720-2024 Electronic les storage and exchange format—Re-owable document (published)20132357-T-469 Electronic les storage and exchange format—Re-owable document—Extended requirements20101511-T-469 Electronic les storage and exchange format—Re-owable document—Application programming interface20132358-T-469 Electronic les storage and exchange format—Re-owable document—Functions classication and testing methods
T/ISC 0036-2024 Online collaboration document - Part 1:
General (published)T/ISC 0037-2024 Online collaboration documents - Part 2:
Security (published)T/ISC 0038-2024 Online collaboration document - Part 3:
Self-development (published)CESA-2024-249 Information technology service - Personneldigital literacy and skills - General requirementsCESA-2024-138 Information technology applicationinnovation - Service assurance requirements
2022009 Technical requirements for electronic les applicationand management in e-government system (Jiangsu localstandard)
2022-1106T-SJ Specication for integrated development of o?cesoftware extensions2022-1109T-SJ Technical requirements for collaborative editing of web-based o?ce documents2022-1115T-SJ Technical requirements for the data exchange betweeno?ce software for mobile devices and third-party applications2024-1338T-SJ Key AI technologies - Technical requirements for o?celarge model systems2022-1324T-SJ AI - Technical requirements for intelligent characterrecognition
National Standard:
Group Standards:
Local Standard:
Industry Standards:
Standards that Kingsoft O?ce engaged in formulation in 2024
By the end of the reporting period, the number of R&D sta? of Kingsoft O?ce fromits 5 R&D centers in Beijing, Zhuhai, Guangzhou, Wuhan, and Hefei has reached3,473
; accounting for
%
of the total employees.By the end of the reporting period, Kingsoft O?ce's total investment in R&D hasreached RMB
1.70
billion, achieving an increase of
15.16
%compared with the same period of last year, and investment in R&D accounted for
% of the operating revenue.
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
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AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
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Fostering a Robust Technology Ecosystem and Cultivating Innovative TalentKingsoft O?ce attaches importance to the development of innovative talents,conducts internal training, encourages technical exchanges, and continuouslyimproves the comprehensive quality and innovation capability of R&D staff.We established the R&D training academy and invited senior sta? and industryexperts to deliver courses to all new R&D sta?, including theoretical coursessuch as lean startup and innovation management, and practical courses suchas innovative thinking training, with a view to building a team of talents withsolid business capabilities.We are committed to motivating the innovation potential of R&D staff andpromoting the sustainable development of the Company's business bytransforming innovative achievements. Kingsoft Office has formulatedthe Kingsoft Office Patent Reward Policy, which rewards employees whosuccessfully declare patents, and encourages R&D staff to incorporateinnovative thinking in their daily work. In 2024, we awarded approximately 400employees who successfully declared patents, with the total reward amountingto over RMB 1.8 million.
To cultivate a culture of continuous innovation, the Company encouragesemployees to translate innovative ideas into daily work and implement suchideas, bringing more valuable innovative projects. For this, the Companylaunched the "CODING Bazaar" activity to identify valuable ideas within theCompany and provide project incubation funding and other support. To date,over 80% of the projects have been successfully implemented, with a cumulativecode contribution of 118,000 lines and 190 technical documents authored byparticipating employees.
To foster the inheritance and innovation of theCompany's technology, Kingsoft O?ce launched the"Dialogue with Architects" activity. Senior technologyexperts serve as trainers, conducting technologysharing and exchanges with the Company'stechnology R&D staff. The activity focuses oncore business-aligned and cutting-edge industrytopics, with trainers conducting in-depth analysisand exploration of R&D methods, experiences, andproblem-solving approaches through "dialogue-basedsharing and interactive discussions".In 2024, the "Dialogue with Architects" activity hostedmultiple offline sessions in Zhuhai, Wuhan, andother office locations. Topics included AI Agents
,rendering technologies, and R&D management,enabling technical staff to broaden their technicalperspectives, stimulate technical thinking, and greatlycontributing to technology inheritance.
"CODING Bazaar" Awards Ceremony Event
AI Agent refers to an articial intelligence agent that can autonomously perceive its environment, make decisions, and execute actions. It is driven primarily by a Large Language Model (LLM) and possesses capabilities for independent understanding, planning, memory, and tool usage, enabling it toautomate complex tasks.
CODING Bazaar Activity
"Dialogue with Architects" Activity
We awarded approximately
employees
who successfully declared patents
with the total reward amounting to over RMB
1.8
million
CaseCase
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
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Appendixes
In Jun. 2024, the WPS HarmonyOS Edition debuted at the HDC. 2024. Utilizing the native connectivity and seamless performance of HarmonyOSNEXT, the WPS HarmonyOS Edition not only runs smoothly on PC terminal but also enables seamless switching and cross-terminal collaboration acrosssmartphones, tablets, and smart screens.The Company's R&D team optimized the product for devices with various screen sizes, including smartphones, foldable devices, and tablets. By unifyingmulti-platform accounts, the team achieved cross-terminal and cross-device document and data sharing, supporting multi-user collaboration, browsing,editing, and revision. Currently, the WPS HarmonyOS native application runs seamlessly across all terminals, with WPS AI also deployed on multipleterminals. Dozens of AI functions have been migrated to the HarmonyOS NEXT system. Additionally, the WPS HarmonyOS Edition introduces newfunctions such as cross-terminal invocation, cross-screen collaboration, and ink annotations, utilizing HarmonyOS's native functions like cross-terminalcopy-paste, camera and picture access, and handwriting support, while also enabling touch and keyboard-mouse editing.
WPS HarmonyOS Edition Cross-Terminal Collaboration WPS AI Capabilities Launched on HarmonyOS Platform
WPS HarmonyOS Edition Launch: Empowering Smart Productivity in the HarmonyOS EcosystemCollaborative Product Innovation and Industry Ecosystem Co-constructionKingsoft Office continues to deepen collaboration with industry partners,actively participating in industry cooperation and exchange meetings tojointly promote the positive impact of technological innovation on new qualityproductive forces with the value chain partners. Through resource integrationand cooperative innovation, we aim to improve product performance, meetchallenges, and explore innovative opportunities with our partners, and achievea win-win industrial chain.
In Jul. 2024, Kingsoft O?ce showcased WPS AI Enterprise Editionat the Global Digital Economy Conference 2024, hosted by thePeople's Government of Beijing Municipality and the CyberspaceAdministration of China. The Company presented a "China solution"to drive enterprise digital transformation.The company representative delivered a keynote speech titled"WPS AI Office Empowering Enterprises and Organizationsto Achieve Surge in Productivity Ahead", highlighting KingsoftO?ce's decades of ToB service experience and its commitment toadvancing new quality productive forces in the office sector. TheCompany aims to build a high-quality development platform for AIo?ce and digital transformation across industries.
Global Digital Economy Conference 2024
Global Digital Economy Conference 2024
Case
Case
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Appendixes
Enhancing Ethical Governance of Science and TechnologyUpholding the responsible AI philosophy of "free development, innovation leadership,and security control", Kingsoft O?ce places high importance on addressing scientic andtechnological ethical issues in artificial intelligence, such as data privacy, transparency,fairness, bias, and discrimination. The Company continuously enhances its ethicalgovernance of science and technology, and integrates AI ethical considerations throughoutthe entire product life cycle. We strictly adhere to laws and regulations such as the InterimMeasures for the Administration of Generative Artificial Intelligence Services and theProvisions on the Administration of Algorithm-generated Recommendations for InternetInformation Services, issued by the Cyberspace Administration of China, establishinginternal systems, including the Kingsoft Office Algorithm Security Incident ResponseSystem, the Kingsoft O?ce R&D Incident Management Measures, and the Kingsoft O?ceR&D Data Management Measures. Before model deployment, products undergo rigoroustesting in accordance with these internal and external policies to mitigate ethical risks inscience and technology. In the current year, the Company recorded no violations of ethicsin science and technology and incurred no penalties from regulatory authorities related tosuch ethical breaches.
Here are our actions to enhance ethical governance of science and technology:
We continuously explore the interpretability, transparency, and fairness of AI to ensure that the decision-making basis and behaviorsof AI can be explained. Furthermore, we continue to optimize our content generation review algorithms and strategies to avoidthe occurrences of discrimination, bias or illegal issues caused by AI, and strictly follow the principle of fairness in the design of AIapplications and models.
The Company has established the Privacy Protection Committee, improving the data security management system, standardizing themeans of managing the whole life cycle of data, safeguarding the security of users' private data.
We constantly enhance our review and interception algorithm model for ethical risks in science and technology through variousadvanced means, including the expansion of keyword repository, DPO
reinforcement learning, reinforcement learning from humanfeedback, which signicantly improve the precision of our algorithms in intercepting ethical risks in science and technology.
To enhance employees' literacy in AI ethics, we have been continuously developing courses and training programs on ethics of scienceand technology for both technical and business sta?, covering modules on ethical principles, privacy protection, fairness, transparency,etc. We also irregularly invite industry experts and academics to share cutting-edge research results and insights with our technical sta?in the format of communication and exchange to deepen employees' understanding and awareness of ethics in science and technology.In addition, we encourage employees' active engagement in AI ethics research projects, support them to conduct in-depth explorationof cutting-edge AI ethic issues and apply the research results to our product development process. We hold high regard for ethics inscience and technology, and conduct responsible product research and development with the application of AI to better facilitate the useof AI technology for the benet of human beings.
In terms of technology research and development
In terms of data security protection
In terms of machine review
In terms of employee training
Kingsoft O?ce Responsible AI Philosophy
DPO (Direct Preference Optimization) is a novel reinforcement learning optimization method designed to rene the behavior of language models or other generative models,ensuring that their outputs align more closely with human preferences.
Becoming the engine of human innovation and providing supportfor breakthroughs and progress in various elds.Innovation
Leading
FreeDevelopment
Promoting the free development of human beings and supportingthe independent choice and personalized growth of individuals.
Serving as a security assisting means for human beings, ensuringthat it is in accordance with the values and long-term interests ofhuman beings.
Security andControllability
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Appendixes
Protecting Intellectual Property Rights
Kingsoft O?ce attaches great importance to intellectual property protection and has set up a special intellectual property management group. We strictly abide by national laws and regulations such as the Patent Law of the People's Republic of China,the Trademark Law of the People's Republic of China, and the Copyright Law of the People's Republic of China and formulate and implement internal intellectual property management systems such as the Kingsoft O?ce Patent Application Policy,the Kingsoft O?ce Trademark Search and Trademark Registration Management Policy, and the Kingsoft O?ce Copyright Management Policy, etc. to standardize the intellectual property management process. We focus on protecting our and others'intellectual property rights, and continue to conduct intellectual property training within the Company to raise the awareness of all employees on intellectual property protection.
Intellectual Property Protection Measures
The Company continues to improve the intellectual property protection. We protect our propriety intellectual property through various ways and respect the intellectual property of others.
Unblocking complaint channels: Kingsoft Office has established various
channels of right protection and complaint such as telephone and email,and the Company's legal and user service team will verify the infringementof intellectual property rights. Once veried, the Company will handle theinfringement complaint in accordance with laws and regulations and takenecessary measures to delete and block the infringement content.
Building databases: we have established the intellectual propertydatabase to manage all aspects of intellectual property application, review,maintenance, and right protection. We also conduct retrieval, statistics,and analysis of intellectual property data to learn about the Company'sintellectual property status and ensure normative IP management.
Taking evidence-collecting strategies: in the civil litigation and right
protection process against intellectual property infringement, timestampsare used by Kingsoft Office to document the infringement, ensuring theauthenticity and traceability of infringements. We also identify the economiclosses directly caused by the infringement during evidence-collectingprocess, reserving su?cient evidence to combat the infringement.
Building a review mechanism: Kingsoft O?ce conducts cross-departmental
multi-level patent review to pre-evaluate and review patent proposals, andidentify and correct defects in patent proposals and potential infringementrisks, to improve the success rate of patent authorization.
Assessing intellectual property: the Company sets up the intellectualproperty assessment procedures and conducts the full-process intellectualproperty assessment management for major R&D projects, providingintellectual property protection for business development.
Protecting Our Intellectual Property Rights
Reminding users through multiple channels: we remind users not to infringeon the intellectual property rights of others through various channels suchas user agreements or product interfaces.
Respecting Others' Intellectual Property Rights
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The Company o?ered targeted intellectual property training for di?erent groups:
Intellectual Property Related Honors Awarded to Kingsoft O?ce in 2024
Intellectual Property Related Performance of Kingsoft O?ceThe Company conducts systematic training on intellectual propertyprotection at the beginning of employment, and claries the relevantintellectual property systems and requirements to be followed inthe course of work, enhancing the new employees' awareness ofintellectual property protection;
For sales
sta?
The Company conducts intellectual property risk training to increasethe importance and awareness of intellectual property among salessta?, and reduce the risk of infringement.
2024 Newly Added Quantity Cumulative Quantity
ApplicationCount (Pieces)
AcquisitionCount (Pieces)
E?ective Count
ApplicationCount (Pieces)
AcquisitionCount (Pieces)
E?ective CountInvention patent 1542072071,238657657Design patent 588322626Software copyright 113113113833833833
Work copyright 000141414
Trademark 3453203202,5091,6311,631
Total 6176486484,6263,1613,161
Enhancing Awareness of IntellectualProperty ProtectionTo enhance employees' awareness of intellectual property protection and reduce the riskof intellectual property disputes and infringement, Kingsoft O?ce has developed trainingsessions for employees in di?erent positions. In the current year, Kingsoft O?ce hostedmultiple internal and external exchange meetings on intellectual property protectionand information compliance in Zhuhai and Beijing, inviting in-house experts from LegalA?airs Department and external professionals to share knowledge on IP protection andinformation compliance, enhancing employees' such awareness.In 2024, the Company conducted 29 intellectual property-related training sessions for4,600 employees, with each training session lasting for over 1 hour on average.
For newemployees
The Company conducts themed training sessions such as intellectualproperty litigation process, to emphasize the importance of intellectualproperty protection;For
business
sta?
The Company conducts special training on intellectual property riskidentification and protection of self-owned intellectual property, andenhances the legal awareness and protection capabilities of R&D sta?on self-owned intellectual property;
For R&Dsta?
The 10th GuangdongPatent Excellence Award
Zhuhai Outstanding Intellectual
Property Protection Unit
Beijing IntellectualProperty Advantage Unit
Zhuhai Benchmark Enterprise
for Trade Secret Protection
Intellectual Property Related Honors Awarded to Kingsoft O?ce in 2024 include honors that have been publicly disclosed, honors with related certicates received, and honors whosecerticates are within the validity period in 2024.
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CorporateGovernance
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CorporateGovernance
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The Committee is the highest governance body for information security and privacy protection and consists of ve directors, including Lei Jun,Zou Tao, Zhang Qingyuan, Fang Aizhi and Wang Yuhua. It is mainly responsible for strategic planning, decision-making and review of mattersrelated to information security and privacy protection.
Its members include the CEO, the CSO and the SVP with overallresponsibility for the Company's network security and privacy. Itis tasked with making decisions on major network security andprivacy risks and supervising the e?ective implementation of relatedmeasures.
The Center consists of teams for security management andcompliance, business security, data security, emergency response,and security tool development. It is responsible for issuing networksecurity and information security management specifications,coordinating with business departments on related work, raisingemployees' security awareness, and organizing and arranginginternal and external information security audits.
The Committee manages the Company's personal informationprocessing matters and supervises the compliance, security andstability of personal information processing in the daily productionand operation of Kingsoft O?ce.
The Security Engineer is responsible for implementation of specicwork related to network security and information security, andreports regularly to the Security Center on the status of the workperformed.
Security ManagementStructureA security management structure composed of governance, management,and execution layers was established by us. The Board of Directors'Strategy Committee of Kingsoft Office serves as the highest governancebody, responsible for reviewing the Company's network security and privacyprotection strategies and overseeing the execution of security protectionmeasures. The Board of Directors' Strategy Committee sets up a SecurityCommittee and a Privacy Protection Committee. The Security Committee isresponsible for the management and decision-making of network securityand data security; the Privacy Protection Committee is responsible for themanagement and supervision of the personal information processing. TheSecurity Center and Security Working Group functions at the execution layer,with a primary focus on issuing network security management standards andcoordinating internal and external audits.
Kingsoft O?ce Security Management Organizational Structure
Board of Directors' Strategy Committee
Security CommitteePrivacy Protection Committee
Security CenterSecurity Working Group
Governance
layer
Data Security and User Privacy Protection
Kingsoft O?ce is committed to safeguarding the Company's data and privacy security based on the principles of "legality and compliance, ensuring security, alignment of rights and responsibilities, and integrity and honesty". As new technologies such asAI large models have emerged, we adhere to a philosophy that values both development and security, continuously enhancing our security infrastructure. We employ various strategies, including technological upgrades and attack and defense drills, tofulll data security compliance requirements, strengthen the integrated protective capabilities of our o?ce networks, and ensure the safeguarding of our business development.
Management
layer
Execution
layer
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Network Security Management
Based on the strong belief that network and data security are foundational to building digital trust, a comprehensive network security management system and a risk management mechanism were established by the Company for periodic networksecurity audits. This year, the Company has not encountered any data security incidents.Network Security ManagementSystem
Product Lifecycle Security Management System
Kingsoft Office strictly adheres to national laws and regulations suchas the Network Security Law of the People's Republic of China, theData Security Law of the People's Republic of China, the PersonalInformation Protection Law of the People's Republic of China, and theRegulation on Internet Information Services of the People's Republic ofChina. We have established a comprehensive network security systemthat governs all relevant business lines, involving all the Company'sproducts and services. These include the Safety Instructions, theNetwork Security Management Policy, the Policy for R&D Security andPrivacy Protection, the Digital Asset Management Regulations, theKingsoft Office Third-Party Software Management Regulations, theSystem Security Management Regulations, the Kingsoft O?ce SecurityRed Line, and the Supplier Security Red Line. These regulationsclearly outline compliance and security requirements related to dataprocessing, personnel management, and access control. This year,management system and implementation standard documents wereupdated by the Security Center on algorithm security, with relevantrequirements incorporated into the entire process from productrequirement analysis to deployment and launch.
We have established a comprehensive security management system that encompasses the entire product lifecycle, including requirement analysis, design, development,testing, deployment, and operation & maintenance. This ensures that information and privacy security requirements are integrated throughout the entire lifecycle of theproduct.Security Requirement Analysis Security Design
Secure Deployment and Operation &Maintenance
We evaluate the security and privacy risks faced bydi?erent products according to their characteristics,addressing potential issues at the source.
We fully consider product safety requirementsand establish clear safety baselines to ensureproduct safety.
In the product development stage, we adherestrictly to secure coding standards and employwhite box testing of code to analyze the internalstructure and logic of the software. We checkwhether the product meets coding standardsand specic functional requirements, e?ectivelyenhancing code security.Before product launch, we conduct compliance reviews and privacy functionalitytests in line with the actual situation of the product to ensure it meets standardsand to improve product safety and reliability.
After product launch, we continuously performsecurity checks and compliance assessments, aswell as deploy terminal detection and responsetesting. Monitoring the activity status of terminaldevices allows us to promptly detect maliciousbehaviors and take countermeasures to ensurethe safety of the deployment and operation &maintenance environment.
Security Development
Security Testing
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Network Security Risk ManagementWith the goal of "systemic compliance, e?ective practicality, and regular protection", we continuously optimize and improve our network security defense system. We deeply identify potential network security risks in our business, analyze various riskfactors, and continuously enhance our risk handling capabilities by upgrading protective technologies and methods, achieving systematic and comprehensive control of network security risks.
Improving the emergency handling mechanism for security incidents, tailoring emergencyresponse plans for di?erent business characteristics, and promptly detecting and handlingsecurity incidents to minimize losses;Conducting network security risk training for employees to help them identify commoncyber-attack methods and prevention strategies, in order to reduce the risk of the enterprisesu?ering from cyber-attacks by enhancing the employees' defensive capabilities;Utilizing the Zero Trust model to launch a unied security gateway that integrates securitymeasures throughout the construction of the whole office network. Taking three practicalobjectives of unified application entrance, unified authentication and authorization, andunied access control, in order to enable foundational functionalities such as device trackingand permission control, assisting the Company in protecting critical assets and data.Building a security emergency response platform, referencing industry standards suchas ISO/IEC 30111 and ISO/IEC 29147, establishing a security vulnerability response andemergency response mechanism to ensure timely response upon discovering vulnerabilities.
Conducting vulnerability crowdsourcing
to expand the scope of risk assessment, activelydiscovering system vulnerabilities, and enhancing system security;Carrying out internal and external attack and defense drills, using simulations of real attacksand defenses to identify security flaws in information systems, and make timely repairsand improvements. We prioritize the identification of potential risk factors and developremediation plans addressing nine primary categories of concerns, including high-risk portsand custom network protocols
. In 2024, Kingsoft O?ce conducted 3 internal and externalattack and defense drills to e?ectively strengthen emergency response capabilities.
Launching a Diamond Host Security Detection Service (HIDS)
to thoroughly evaluate hostsecurity, continuously monitor system security risks, prevent data breaches, and protect thedata security of host systems.Analyzing third-party threat intelligence
to identify the characteristics and patterns ofpotential threats, reinforcing the security design and development of products;Conducting regular network vulnerability scans
and analyze the results to promptlyidentify system vulnerabilities and weaknesses, understand the causes and patterns ofvulnerabilities, and optimize the Company's security strategy and defense system;Launching a mirror detection
to assist the security team in identifying critical systemvulnerabilities, thereby comprehensively enhancing security detection and managementcapabilities;Using third-party apps of privacy detection platforms to evaluate the privacy protectioncompliance of the company applications, improving the capability and standard ofinformation security protection.
RiskIdentication
RiskAssessment
RiskMonitoring
RiskPrevention
Risk Response
Third-party threat intelligence refers to intelligence about cyber threats, attacker organizations, and vulnerability exploitations that are collected,analyzed, and integrated from external security professionals, research organizations, and open-source communities.
Vulnerability scanning refers to the process of using automated tools to scan and inspect target systems (such as networks, applications, ordatabases) for security vulnerabilities.
Mirror detection refers to the service that helps users discover high-risk system vulnerabilities, application vulnerabilities, malicious samples,conguration risks, and sensitive data within images.
Vulnerability crowdsourcing refers to the organization of external professionals to conduct vulnerability discovery in company products.
A custom network protocol refers to a specialized protocol designed and implemented for specic needs in network communication, distinct fromexisting standard protocols like HTTP or FTP. Such protocols are often developed to optimize performance, reduce data transfer volume, orenhance security in particular applications.
Host security detection service refers to the service that conducts security checks on the hosts within the internal network environment of anenterprise, providing a series of security check technologies to discover and analyze security risks and hidden dangers in the host systems andprovide corresponding repair suggestions and measures.
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Network Security AuditsKingsoft O?ce hires third-party professional agencies to conduct external audits of informationsecurity system annually, implementation of security technologies, security managementstructure and privacy information management. The audits systematically inspect and evaluatethe Company's security technical level and management capabilities through interviews, on-site observations, and reviews of document records, among other methods, to assess potentialsecurity risks. For identified risks, we urge the responsible departments to make timelyrectifications to ensure the robust operation of the information security system. In addition,we strictly carry out internal security audits following the Internal Audit Control Procedures toevaluate the e?ectiveness of the Company's security measures.In 2024, the Company undertook a total of 7 external network security audits, primarily focusingon the Company's security technology system, security management system, and securityoperational system. The audits addressed the physical environment, communication networks,zone boundary, and computing environments of the Company to verify the construction ofthe Company's security systems, identify information security risks, and reinforce securityprotection capabilities. Additionally, 3 internal network security audits were conducted,concentrating on sensitive data development and the R&D and operation & maintenance ofcritical systems. These audits encompassed data lifecycle management, the current state ofsystem development and operation & maintenance, and exposure detection of cyber-attacksurfaces to ensure the security, integrity, and availability of the Company's information systemsand data.
In 2024,the Company undertook a total of
external network security audits
internal network security audits
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Privacy Protection Management SystemKingsoft O?ce strictly abides by the Personal Information Protection Law of thePeople's Republic of China and other relevant laws and regulations, integratingthe principles and concepts of protecting users' personal information intothe entire process of products or services. To help users understand ourmechanism for processing and protecting their personal information, we haveformulated the personal information protection rules, such as the WPS PrivacyPolicy. The rules are based on specific scenarios of personal informationto be processed by products or services. We clarify the types of personalinformation, service scenarios, purposes of use, and other information thatmay be collected during the provision of products or services, as well as keycontents such as data storage, user rights exercise, and protection of minors.We process such information only after obtaining the user's explicit consent.We include updates and releases of the privacy policies of products or servicesin the Company's data security and user privacy management process. Forinstance, this year, the Legal Compliance Department updated the WPS
Privacy Policy twice to align with the actual changes in business and therequirements of relevant laws and regulations. The updated privacy policies
Privacy and Data ProtectionKingsoft O?ce has always prioritized user privacy and data protection. To safeguarddata throughout its entire lifecycle, we have established and improved our privacyprotection system and rened our complaint handling processes, thereby creating arobust and trustworthy digital environment for users. This year, the Company did notencounter any incidents of client privacy leaks.
Outbound data transfer involves the provision of signicant data and personal information collected and generated within China to overseas entities. This includes transmitting or storing data abroad, as well as storing data domestically while allowing overseas institutions, organizations, or individuals toaccess, retrieve, download, or export it.
are subject to review and approval by the Privacy Protection Committee, theCompany's CEO, and the Board of Directors' Strategy Committee in orderbefore taking e?ect.To standardize the principles and procedures governing personal informationprotection across all stages of the data lifecycle, we have formulated andcontinuously updated rules and regulations including but not limited to theKingsoft Office Policy for Personal Information Processing ComplianceManagement, the Kingsoft O?ce Personal Information Grading ManagementPolicy, the Kingsoft Office Policy for R&D Security and Privacy Protection,the Personal Information Security Management Policy, the EmergencyResponse Plan for Personal Customer Information Leakage. These regulationsare designed to ensure the compliance and security of user privacy datamanagement. Furthermore, we have promulgated the Kingsoft OfficePersonal Information Handling Process Policy and the Personal InformationImpact Assessment Management Policy, applicable to all employees, furtherreinforcing the importance of privacy protection.
In the overseas version of Kingsoft O?ce products and services, we follow upand evaluate the data compliance and security risks involved in the servicesin a timely manner according to the regulatory requirements for user privacyprotection and data security in different countries and regions, and adoptdynamic monitoring and other means to e?ectively reduce and avoid data risks.At the same time, we respond positively to the privacy demands of the users,and adopt appropriate technical protection measures to e?ectively safeguardthe users' privacy security.Additionally, we maintain a keen focus on the Measures for the SecurityAssessment of Outbound Data Transfer and the corresponding guidelinesconcerning outbound data transfer
-related issues. We organize training forrelevant personnel on compliance issues related to outbound data transfer,including participation in forums, exchange meetings, and closed sessionsorganized by the competent authorities, to deepen their understanding of theoutbound data transfer system.
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Appendixes
Preventing Privacy Leaks
To prevent and address privacy leak incidents, we conduct privacy leak security drills, internal and external security attack and defense drills, and system attack and defense testing, promptly identifying and eliminating hidden dangers, enhancing ourcapacity to respond to emergencies, unblocking user complaint channels, and rigorously safeguarding user privacy and data security.
We have established a dedicated emergency response team and havedeveloped and continuously improved the Emergency Response Plan forPersonal Customer Information Leakage, thereby continuously increasingour response speed and minimizing the negative impact of any incidents.Furthermore, we also conduct annual privacy leak security drills, internal andexternal security attack and defense drills, and information system attackand defense tests. These actions simulate attacks on our security systems,including phishing, application-layer attacks, and network-layer attacks, toidentify vulnerabilities and formulate remediation plans, thereby improving oursecurity defense systems.
Proactive Prevention Mechanism
The emergency response team conducts regular securityvulnerability scans. Upon identifying and verifying a securityincident, they promptly communicate with the relevantbusiness units to ensure timely handling of the incident.
IdenticationandVerication
IncidentReporting
We have established a comprehensive security incidentreporting mechanism. The emergency response team isrequired to keep detailed records of security incidents andreport them to superior department in a timely manner,ensuring that security incidents are promptly addressed.
The security team conducts an analysis and classificationof the security incident by analyzing data logs, investigatinginformation leaks, and tracing the attack pathways.Vulnerabilities are promptly remedied to mitigate anydamage.
The security department continuously follows up onrectication e?orts, summarizes the occurrence and handlingprocess of security incidents, and strengthens preventivee?orts.
Security Incident Handling ProcessSecurity Emergency Response Mechanism
Incident happened
Emergency response team toanalyze and report the incident
Block the attacker'sIP address
Summarize the incident, and strengthen preventive e?orts
Disconnect, leavesamples and clean upmalicious Code
Trace attack pathways,
troubleshoot and x
vulnerabilitiesAnalysis and
Handling
Remediationand Summary
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Chairman'sStatement
CorporateGovernance
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In order to e?ectively protect users' privacy rights and actively and properly handle users' personal information protectionclaims, Kingsoft Office has set up a specialized personal information protection team responsible for handling users'claims to ensure that issues are resolved in a timely and e?ective manner. Users are provided with the right to submitcomplaints through the customer service ports provided on our webpage and client side. We will accept and address allcomplaints within fteen business days of receipt. This process involves verifying the user's identity and the specics oftheir feedback, implementing appropriate measures as appropriate, and communicating the outcome to the user via emailor telephone, thereby ensuring that user claims are properly solved.
Tel.: 400-677-5005 Email: wps@wps.cnAddress: Personal Information Protection O?ce, Building 5, Kingsoft Software Park, Front Island LoopRoad 321, Tangjiawan Town, High-tech Zone, Zhuhai City, Guangdong Province
A user initiates rights complaint
If the user is unaware of how to exercise their
personal rights through the client sideCustomer service personnel explicitly informs the client
how to exercise their rights via email or phone
If the user's exercise of personal informationrights a?ects their normal use of serviceVerify his/her authorization informationApprove user rights matters and assist the user in
exercising his/her rightsCustomer service personnel informs the user of the
progress via email or phone
Kingsoft O?ce User Privacy Complaint Handling Process
User Complaint Handling
Kingsoft O?ce Privacy Complaint Channel
Verify user identity and rights content
End
End
Data Lifecycle Protection System
We have established a comprehensive data security management system that encompasses the entire data lifecycle,including data collection, transfer, storage, use and processing, and destruction and deletion. This ensures that data isfully controlled and protected at every stage, signicantly reducing the risk of data breaches.
We collect service-related data in strict accordance with the relevant provisions of the privacy policy and strictlyfollow the "data minimization principle". We fully respect users' right to be informed of their personal information, tochoose, to access, to copy, to rectify, to supplement, to delete and other rights
.Our privacy policies across all products explicitly delineate users' rights concerning the processing of their personalinformation and provide disclosures concerning the situations under which we collect such data. Except as requiredby relevant laws and regulations, the Company does not collect or provide users' personal data to third parties.We have published a detailed list outlining the circumstances under which we share personal information with thirdparties, including the software development kits (SDKs)
supplied by third parties that we utilize.When collecting or disclosing users' personal data to third parties, we implement the following measures to safeguarddata security:
Data Collection
In accordance with the relevant laws and regulations,including the Personal Information Protection Lawof the People's Republic of China and the NetworkData Security Management Regulations, we provideusers with clear information regarding the purposesof collecting their personal information, the methodsof processing, the intended use, and the identities ofthe third-party entities involved before such collectionfrom such third-party entities, and ensure that explicitconsent is obtained from users prior to any suchcollection or disclosure.
Legal Basis Obligations for Information Protection
We establish the purposes, methods, scope, andsecurity obligations for the processing of personalinformation through specic provisions in servicecontracts with third-party entities. We alsooversee the compliance of these third partieswith their obligations. To secure the personalinformation, we handle personal informationbased on necessary security measures such asencryption, access control, and data backup.
Users can view, copy, update, supplement, and delete their personal information or deactivate their accounts through the "Personal Center"or "Account and Security" interface in the Kingsoft O?ce product client side or web platform.
An SDK (Software Development Kit) is a collection of one or more software tools designed to assist developers in creating, testing, anddeploying software applications.
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To protect data during transfers, we employ fieldencryption, channel encryption, de-identification andother techniques to address data breaches. We regularlyreview and adjust our data encryption schemes, verifythe data before and after transfers to ensure the integrity,authenticity, and availability of the data and secure thetransfer channels, nodes, and data.
In addition to encryption storage technology, weimplement measures such as "access approval","operation traceability", and "least access permissions"to strictly control personnel permissions. We establishdata storage standards to ensure the security of storagemedia and storage logic, and improve the capability ofencrypted storage, data backup, and recovery.
We strictly adhere to data de-identication rules, controlthe scope of data use, implement data approval andcontrol, and clarify security specifications during thedata analysis and processing. We emphasize accessmanagement, establish strict rules for permissionallocation, and ensure that each employee can onlyaccess information within their scope of responsibilitiesto minimize potential security risks.
We have established unied destruction tools andstandards and carry out irregular checks to ensurethe effective destruction of data. Upon users'request to deactivate their account associatedwith the use of the Company's products andservices launched within Mainland China, we willpermanently destroy or anonymize the relevantaccount data to ensure that such data cannot berecovered after its destruction.In accordance with relevant national laws andregulations, we generally delete user informationdata within 15 business days in cases whereusers exercise their right of deletion, make datastorage life expired, or handling of illegal or non-compliant contents. In more complex scenarios,we delete user information data within 30 businessdays. For products and services launched by theCompany in any countries or regions outside ofMainland China, we will delete user informationwithin the specied timeframe as required by localpolicies and regulations.
We conduct personal information impactassessment according to law before ourdisclosures of personal information to third-party entities. The content of assessmentincludes: the legality, legitimacy, and necessityof the personal information processing; theimpact on individuals' rights and interests andthe security risks; the legality and e?ectivenessof the protective measures implemented.In cases where the collection of sensitivepersonal information (e.g., biometric information,health and medical information) is required, weadopt more stringent protective measures and,where required, obtain written consent fromusers. For cross-border transfers of personalinformation to overseas third-party entities, weensure the Company's compliance with theoutbound data transfer security assessmentorganized by the National CyberspaceAdministration, obtain personal informationprotection certification from professionalagencies, and execute standard contractsas prescribed by the National CyberspaceAdministration with the overseas recipients.Additionally, we provide users with relevantinformation about the overseas recipients andsecure their separate consent.
Personal Information Protection ImpactAssessmentData Transfer
Data Storage
Data Use and Processing
Data Destruction and Deletion
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Improvement of Security AwarenessKingsoft O?ce has established a comprehensive security training and learning system, which provides various security training sessions tailored to di?erent jobpositions to enhance the security skills and awareness of employees. Following the Safety Training Management Procedures, the Company provides annual trainingon information security and privacy protection to all employees. The training content includes product privacy compliance, user prole and algorithm recommendationtechnology compliance, overseas privacy compliance, and more.This year, we have implemented the following information security and privacy protection training programs:
We require all employees comply with the Company's established securitymanagement systems and continuously enhance their security awareness.We enforce a "zero-tolerance" policy toward any violations of security systemsby employees and have integrated compliance with security systems into theCompany's performance appraisal system. If an employee breaches relevantsystems, his/her performance score will be deducted accordingly. To regulateemployees' safety R&D behaviors, we established the Kingsoft Office R&DAccident Management Policy 3.0. In cases of non-compliance with this policyby an employee, appropriate disciplinary actions will be taken by us based onthe severity of the violation, including but not limited to warnings, suspension,or termination of employment.
Kingsoft O?ce Network Security Training
Objectives Training Topics Training Content
Number of PeopleCoveredSocial Recruits
Security Awareness Trainingfor New Employees
Company Safety Red Lines
More than 400Security Incident ExamplesCommon Cyber-Attack TechniquesFresh Graduates
Security Awareness Training
for Onboarding Fresh
Graduates
Company Safety Red Lines
More than 400Security Incident ExamplesCommon Cyber-Attack Techniques
All Employees R&D Safety Instructions
R&D Data Security
More than 4,000Product Function SecurityDevice File SecuritySystem Account SecurityPersonal Information SecurityBasic Denition and Dimensions of Concern of Personal DataCompliance Handling of Personal Data in Online Service ProductsInterns from R&D Training
Academy
Code Security andVulnerability Exploitations
Safe Coding Standards
More than 300Common Vulnerability Exploitation and Mining IdeasPrivate Cloud Special Training
Common Network SecurityAttacks and Countermeasures
Case Studies of Common Network Security Attacks
More than 300Applicable Protection Measures and RecommendationsNetwork Security Knowledge
with a per capitatraining duration of
hour
In 2024, we conducted
training sessions
on data security and client privacyprotection for all employeesa training pass rate of
99.41
%
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Appendixes
Supplier Network and Privacy Security ManagementKingsoft O?ce has established the Supplier Security Red Line, incorporating suppliers into the network and privacy security system and established a security assessment and penalty mechanism for suppliers to ensure their compliance with KingsoftO?ce's regulations on network security and privacy protection.
We require all suppliers to ll out the Data Compliance Request Form.Meanwhile, due diligence is conducted to verify their complianceperformance in network security and privacy protection. If they fail theassessment, we will require the suppliers to make rectications untilthey pass the assessment before they can cooperate with KingsoftO?ce.
We require suppliers to sign the Data Processing Agreement, whichclearly denes the network security and privacy protection obligationsthat suppliers must fulll.
We regularly review the suppliers' compliance with network securityand privacy protection. For suppliers who do not meet the reviewstandards, we require them to make immediate rectifications andsuspend cooperation with them until they complete the recticationand pass our review again before continuing cooperation. If a suppliercommits a signicant violation, we will pursue his/her responsibilitiesaccording to laws and regulations, internal management systems,and cooperation agreements.
At the Supplier Admission Stage At the Supplier Hiring Stage At the Supplier Maintenance Stage
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Co-building a Security EcosystemKingsoft Office actively collaborates with business partners tocollaboratively build a security ecosystem. In 2024, we engagedin in-depth discussions about issues such as network security,privacy security, and privacy protection with the national supervisiondepartments and related agencies in the Zhuhai High-Tech Zone. Wealso cooperated with multiple enterprises through o?ine and onlinemeetings, attack and defense drills and threat intelligence mining,absorbing external advanced experiences to enhance our ownsecurity capabilities. Furthermore, we have entered into strategiccooperation agreements with QIANXIN and Cyber Kunlun, aiming tojointly advance the security development of domestic o?ce productsin areas such as network security technology innovation and secureproduct R&D.
Kingsoft O?ce Security Ecosystem Co-building System
Security Management Cooperation and Certication
Security Management CerticationWe attach great importance to product security and continuously carry out security certication work. This year, Kingsoft O?ce has passed the ISO 20000 InformationTechnology Service Management System Certication, the ISO 27001 Information Security Management System Certication, ISO 27017 Cloud Service InformationSecurity Management System Certication, ISO 27018 Public Cloud Privacy Security Management System Certication, ISO 27701 Privacy Information ManagementSystem Certification, ISO 29151 Personal Data Privacy Protection Management System Certification, BS 10012 Personal Information Management SystemCertication, CCRC Information Security Service Qualication, and Capability Maturity Model Integration CMMI Level 3 Certication. Our WPS 365 system, WPScloud documents system, WPS account system, WPS Teams, WPS mailbox system, WPS document center system and other systems have passed the NationalCybersecurity Level 3 Certication. Over 95% of Kingsoft O?ce's operations are certied for security management.
Kingsoft O?ce HasObtained ISO 20000
InformationTechnology ServiceManagement System
Certication
Kingsoft O?ce HasObtained ISO 27001Information SecurityManagement System
Certication
Kingsoft O?ce HasObtained ISO 27017
Cloud ServiceInformation SecurityManagement SystemCertication
Kingsoft O?ce HasObtained ISO 27018Public Cloud PrivacySecurity ManagementSystem Certication
Kingsoft O?ce HasObtained 27701Privacy InformationManagement SystemCertication
Kingsoft O?ce HasObtained ISO 29151Personal DataPrivacy ProtectionManagement SystemCertication
Kingsoft O?ce HasObtained BS 10012Personal InformationManagement SystemCertication
Kingsoft O?ceHas Obtained theCapability MaturityModel IntegrationCMMI Level 3CerticationKingsoft O?ce HasObtained CCRCInformationSecurity ServiceQualication
The WPS Cloud DocumentsSystem Has Obtained theNational CybersecurityLevel 3 Certication
The WPS 365 SystemHas Obtained the NationalCybersecurityLevel 3 Certication
The WPS Document CenterSystem Has Obtained theNational CybersecurityLevel 3 CerticationThe WPS Teams Has Obtainedthe National CybersecurityLevel 3 CerticationThe WPS Account SystemHas Obtained the NationalCybersecurityLevel 3 Certication
The WPS Mailbox SystemHas Obtained the NationalCybersecurityLevel 3 Certication
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Appendixes
Climate ChangeResponse
Governance
Kingsoft O?ce Climate Change Management StructureKingsoft O?ce places high importance on the impact of climate changerisks and opportunities on company operations. We incorporate climaterisk into our corporate risk management system, assessing the impactof physical and transitional climate change risks on our Company'sproducts and services, and formulating response strategies. To seizethe opportunities brought by climate change, we make the developmentof clean technologies one of the core strategies of responsing climatechange and actively explore paths to clean development, supporting theconstruction of a beautiful China.
The Board of Directors' Strategy Committee of Kingsoft O?ce's is the highest governing body for the Company's climate change governance, overseeing ESG-relatedmatters, including the identication of climate change risks and opportunities. The Company's management is responsible for identifying and developing responses toclimate risks and opportunities, arranging ESG-related functional departments to carry out specic tasks, managing their work execution.To ensure the achievement of climate goals, the Company has established a monitoring and reporting mechanism. The management regularly evaluates progress onclimate goals, climate change risk and assessment works. Furthermore, the management reports to the Board of Directors' Strategy Committee at least once a yearon the progress of climate change-related management e?orts, through scheduled meetings or other methods.
We place high importance on enhancing the professional skills and capabilities of the Company's climate change management structure members. The Companyregularly engages external experts to deliver themed training on the latest regulatory developments in climate change, low-carbon energy transitions, and otherclimate change-related topics. Furthermore, the Company actively participates in industry conferences and seminars to exchange the best practices and insights withother enterprises, promoting the sharing of climate change-related information.
·Supervising and management: supervising the Company's ESG-related matters, including identifying climate change risks
and opportunities, ensuring the achievement of strategic objectives.
·System review and approval: approving the Company's climate change management-related systems.·Participation in major decision-making: deciding on other major matters related to climate change.·Action plan development: developing specific climate change-related action plans and guiding ESG-related functionaldepartments in executing specic tasks.·Climate change-related management: identifying and assessing climate change-related risks and opportunities, and
formulating corresponding response strategies.
·Tracking and reporting: tracking and managing the execution of work by ESG-related functional departments, reportingprogress and outcomes to the Board of Directors' Strategy Committee at least annually.·Implementation: advancing the implementation of climate change-related management tasks, such as energy-saving andemission-reducing measures and the use of renewable energy.·Decision support: collecting and summarizing management recommendations from climate change-related actions to providedecision support for management.·Project management: implementing climate change-related special projects, ensuring timely completion and achievement ofexpected project objectives.
Board of Directors'Strategy Committee
CompanyManagement
ESG-Related
FunctionalDepartments
Chairman'sStatement
CorporateGovernance
SustainabilityManagementAboutKingsoft O?ce
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Climate-change Risks and Opportunities AssessmentStrategyThis year, the Company implemented the method of climate scenario analysis to analyze climate change risks and opportunities. Based on the projections from authoritative institutions on natural and socio-economic changes under various warmingscenarios, alongside the climate-related risks and opportunities already identied by the Company, we further reviewed the climate risks and opportunities in our operational areas across di?erent timeframes. Furthermore, based on the feedback frombusiness units on the likelihood and degree of inuence of these risks and opportunities, we assessed their levels and prioritized risk responses to assists the Company in developing more comprehensive solutions and enhance climate resilience. Thespecic details are as follows:
Risk orOpportunity Type
Potential Impact Description
Potential Financial
Impact
Period
Countermeasures and Transition PlansAcute Risks
●Extreme weather conditions such as typhoon, tornadoes, hurricane, rainstorm and ooding may damagethe Company's devices.
●
Also, the increased frequency of such severe and highly unforeseeable extreme weather events maylead to large-scale water and power outages in operational areas, forcing business interruptions andresulting in economic losses for the Company.
Increase in OperatingExpenditures
Short TermMedium toLong Term
●In the short term, we formulate a detailed emergency response plan for extreme weather, the Typhoon andRainstorm Preparedness Plan, and congure emergency power generation equipment at key business operationsites.
●We regularly organize employees to conduct emergency drills and provide specialized emergency rescue trainingfor employees.
●
In the medium to long term, we plan to develop a more comprehensive and rational Environmental ManagementPolicy that incorporates climate change management and the formulation of emergency response plans.Long-termRisks
●
The rise in average temperatures may adversely a?ect the operation & maintenance of our o?celocations and leased data centers, including
●With the rise of temperatures, the Company's o?ce locations will face increased usage frequency andduration of air conditioning and other refrigeration devices, thereby increasing electricity consumption.
●This may reduce the lifespan of devices in leased data centers and increase the frequency of equipmentreplacement.
●The energy and water consumption for cooling and dispersion in leased data centers will also escalate.
Increase in OperatingExpendituresIncrease in CapitalExpenditures
Medium toLong Term
●For o?ce locations, we will adopt suitable advanced cooling technologies tailored to local conditions, such as usingmedium-temperature chilled water systems in North China to raise the chilled water supply temperature and reduceenergy consumption from mechanical refrigeration.
●We will prioritize leasing data centers located in areas with generally lower temperatures and abundant greenenergy to decrease energy consumption resulting from cooling operations.Policy Risks
●Our country continuously introduces environmental protection-related policies, and regulatory authoritiesrequire enterprises to increase environmental information disclosure and improve environmentalmanagement capabilities.
Increase in OperatingExpenditures
Medium toLong Term
●With the assistance of professional consulting agencies, we will gain a comprehensive understanding of thedisclosure requirements related to climate change and enhance the quality of climate-related informationdisclosure.
●We will monitor policy and legal development in the operational area, and continuously optimize the construction ofthe environmental management system.TechnologicalRisks
●To e?ectively respond to relevant policies, the failure of investment or R&D in new low-carbontechnologies may result in nancial losses.
Increase in CapitalExpenditures
Medium toLong Term
●We will comprehensively assess the rationality of investments in new technologies and their compatibilitywith Kingsoft O?ce's business operations. Before promoting any new technologies, we will conduct viabilityassessments, business scenario testing, and cost-benet analyses to avoid nancial losses due to unnecessaryfailures in technology R&D.MarketsOpportunities
●Green products and services such as the WPS 365 low-carbon o?ce solution are in line with thenational “dual carbon” strategy and may be favored by individual and enterprise users.
Income Increase
Short TermMedium toLong Term
●If R&D costs are manageable, we will actively develop low-carbon o?ce products and innovate green and low-carbon product and service solutions. For specic products and services related to climate change responseopportunities, please refer to the section "Exploring the Green Product Gene" of this report.Use of Low-emissionEnergySources
●The Company will integrate energy-saving measures throughout the entire lifecycle of o?ce locationselection, design, and operation, using new energy power based on local conditions to reduce relianceon fossil fuels and promote a low-carbon and clean transition.
Decrease in OperatingCosts
Short TermMedium toLong Term
●We actively introduce air source heat pump water heaters and solar thermal siphon systems to heat storage tanks.In addition, photovoltaic street lights are installed by the Company, e?ectively utilizing solar energy resources andreducing reliance on traditional electricity.
●
We will maintain ongoing communication with local governments in the Company's o?ce locations to obtain cleanpower at more favorable prices, thereby lowering the costs associated with acquiring clean energy. Our industry-leading performance meets the requirements of investors and government regulators.
●
Please see the section "Risks and Opportunities Management" of this report to know more about the Company'sactive exploration of clean energy usage.
This year, we are actively sorting and exploring the impacts of climate change-related risks and opportunities on the Company's nancial condition, operating performance, and cash ows in the short, medium, and long term. We will continue to deepen the aforementioned analytical work in the future andwill disclose such information at the appropriate time.
Short-term period is 1 to 3 years, and medium-to-long-term period is over 3 years.
Physical Risks Transition Risks Opportunities
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Green Development,Toward a Low-Carbon FutureAboutKingsoft O?ce
Scenario AnalysisThis year, we conducted a climate scenario analysis to gain a detailed andcomprehensive understanding of Kingsoft Office's risk levels under differentclimate scenarios. By fully considering the concentration of risk, impactmagnitude, data availability and other factors, we prioritized a detailedassessment of the nancial impacts arising from physical risks and transitionrisks under low-carbon and high-carbon scenarios for our office locations.
This could demonstrate the Company's climate risk response ability acrossvarious scenarios. To enhance our climate resilience, the results of the climatescenario analysis will be applied to the formulation of climate responsemeasures and transition plans.
Under the selected high-emission and low-emission scenarios, the mostcritical physical risks and transition risks, i.e. the rise in average temperatures,extreme weather events such as typhoon, tornadoes, hurricane, rainstorm,and flooding, as well as policy risks and technological risks, were analyzedand identified by the Company. The section "Climate-change Risks andOpportunities Assessment" above shows the potential impacts of these riskson business and operational processes.Based on the scenario analysis results, under the assumption of no signicantchanges in the existing geographic locations and business models of our o?celocations, the asset loss due to typhoon, tornadoes, hurricane, rainstorm,and flooding is expected to show a slight upward trend in the medium tolong term, but it is not expected to have a significant financial impact. Aswe cannot entirely avoid the losses caused by extreme weather events, aseries of disaster prevention systems and emergency response plans wereestablished for our office locations, considering the occurrence of extremeclimate events during site selection to minimize relevant impacts. In 2024,we purchased catastrophe insurance, all-risk construction insurance, andthird-party liability insurance for the buildings and devices of our newly builtWuhan park to reduce the risk of asset loss due to unforeseen events causedby extreme weather. In terms of transition risks, considering the increasedenergy consumption, cooling demand, and energy efficiency improvementsdue to business development, the electricity costs for leased data centers areexpected to exhibit an upward trend in the medium to long term. To e?ectivelyreduce energy costs, the Company has prioritized leasing data centers thatutilize clean energy and green electronic equipment, mitigating the impact ofelectricity price uctuations on energy usage costs.
Risk and Opportunity
Category
Period
Selected Climate Scenario
PhysicalRisks
AcuteRisks
2030, 2050
Two scenarios, SSP2-4.5
andSSP3-8.5
, published by theUnited Nations IntergovernmentalPanel on Climate Change (IPCC).TransitionRisks
PolicyRisks
2030,2050
Two scenarios, "Net Zero 2050"and "Current Policies", publishedby the Central Banks andSupervisors Network for Greeningthe Financial System (NGFS).
Our key assumptions include: Mitigation measures for climate-related physical risks will remain largely unchanged in the future. An accelerated transition to low-carbon energy will be pursued toaddress transition risks.
The analyses for the years 2030 and 2050 are based on the average changes under each scenario over the respective timeframes, used to assess the potential impacts of climate risks acrossdi?erent periods.
When selecting scenarios, the Company considered the following factors: The analysis period of the scenarios align with the Company’s strategic planning horizon. The climate factors included in thescenarios e?ectively describe the potential climate pressures the Company may face in the future.
SSP2-4.5: A low-carbon emissions scenario (optimistic scenario), which describes carbon emissions peaking by 2040 and subsequently declining, alongside stable economic growth.
SSP3-8.5: A high-carbon emissions scenario (pessimistic scenario), which describes continuous global increases in carbon emissions, accompanied by uneven economic development.
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Green Development,Toward a Low-Carbon FutureAboutKingsoft O?ce
Seizing Clean DevelopmentOpportunitiesKingsoft Office integrates sustainable development into its corporateDNA, continuously exploring business solutions that achieve bothcorporate operational and sustainable development goals. We identifythe strategic focus on clean technology development as one of the corestrategies of the Company's climate change response. Actively, we driveforward renewable energy projects to raise the proportion of renewableenergy utilization.The Company is actively assessing and promoting the implementationof renewable energy projects. Kingsoft Office continues to exploresustainable development paths centered around clean technologies,expanding the application scenarios for renewable energy and enhancingthe proportion of clean energy usage. The Kingsoft Office Zhuhai Parkhas actively introduced air source heat pump water heaters and solarthermal siphon systems to heat storage tanks, realizing zero-emissionhot water supply for showers and dishwashing rooms. In addition,photovoltaic street lights are installed within the park, e?ectively utilizingsolar energy resources and reducing reliance on traditional electricity;The Zhuhai o?ce park uses outdoor solar lamps to provide lighting, whichcan reduce electricity consumption due to traditional energy consumptionby 3,942KWH per year. In the future, the park plans to further enhancethe application of photovoltaic energy, gradually replacing the energyconsumed by standby power sources for server rooms. We haveproactively formulated the Kingsoft O?ce Clean Energy Transition Plan:
committing to continue to increase the share of renewable energy and toincrease the investment on developing clean energy-related projects on ayearly basis.This year,the Zhuhai Park had
%
of the domestic hot water and heat energy used in airconditioning coming from social energy
Risks and Opportunities ManagementWe adhere to the environmental management strategy of "open source" and "cutting back", and actively carry out energy conservation and emission reduction practices.More details on climate-related risk management is as detailed in the "Adhering to Green Operation" chapter. We also actively seize clean development opportunities byproviding WPS 365 low-carbon o?ce solutions to users and partners, practicing our commitment to sustainable development together with our value chain partners.
The Company leverages AI to improve algorithmic structure to eliminateunnecessary computations, reducing system energy consumptionby minimizing loops and recursion. The Company has independentlydeveloped the deployment and optimization technologies of large-scale GPU computing clusters, addressing the challenges of memoryand computing power walls encountered in large model scenarios. Byleveraging high-performance heterogeneous computing devices andnetworks, we have adopted a disaggregated storage and computingapproach, abstracting devices, storage, and networks into a unifieddelivery framework and workflow. We have also designed a data-drivenand cloud-native GPU management platform solution. Through thesynergy of hardware and software optimization, this solution optimizesIO efficiency, operator performance, and video memory usage, resultingin improved computing power on individual devices. Through high-speedinterconnect communication and computational o?oading to the network,we have achieved distributed computing, thereby extending computingpower to better meet the explosive growth in demands for computingpower. In the future, Kingsoft O?ce will further increase investment in theAI eld, continuously expanding the application scenarios of AI technology,enabling AI to support the R&D and innovation of clean technologies,injecting new vitality into company performance growth.
Kingsoft Teams helps enterprises reduce paper use in daily officeprocesses such as approvals, reimbursements, and archive management;WPS O?ce components enable digital le encryption and cloud storage,reducing unnecessary paper archiving and printing; Kingsoft Meetinghelps enterprise users reduce energy consumption and carbon emissionsassociated with o?ine meetings and employee travel.
Kingsoft Office's New-quality-productive-forces Office Platform, WPS365, offers customized digital solutions for industries such as governmentagencies, nance, manufacturing, and education. These solutions help userse?ortlessly manage documents, share documents, conduct online meetings,and facilitate mobile o?ce scenarios.
We continue to drive innovation and increase investment inclean technology.
We vigorously promote product and service innovations,optimizing the innovative low-carbon o?ce product portfolio.
Providing green and low-carbon products to users and supplychain partners empowers the green and low-carbon developmentof the supply chain.
Kingsoft O?ce continues to develop lightweight products to promote paperlesso?ce practices, using technology to empower smart o?ce operations and low-carbon digital transformation for enterprises, helping users to signicantly reducegreenhouse gas emissions from offline business travel and meetings. Thecloud computing technology used by Kingsoft O?ce Cloud Documents enablesresource sharing and dynamic allocation, which improves server utilization rates,thereby reducing the number of physical servers and the overall space occupied,helping reduce electricity consumption.
Kingsoft O?ce Facilitates Paperless O?ce for Enterprises
Up to now, the cumulative number of cloud documents uploaded byWPS domestic individual users through the public cloud has exceeded
billion. If calculated based on an average of
paperpagesper document, more than1,300
billionpapers weresaved through the use of online o?ce; to produce this amount of paperwould require the consumption of approximately
milliontrees.
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Metrics and TargetsThis year, to respond to climate change risks and seize related opportunities, the Company has established climate change-related goals. From 2025, the Company will organize at least one annual training session on climate change for all employees,continuing this initiative for three consecutive years; from 2025, Kingsoft O?ce will progressively reduce carbon emissions generated from its operational processes.This year, to respond to climate change risks and seize related opportunities, theCompany has established climate change-related goals. From 2025, the Company will organize at least one annual training session on climate change for all employees, continuing this initiative for three consecutive years; from 2025, Kingsoft O?ce willprogressively reduce carbon emissions generated from its operational processes.This year, we have calculated our greenhouse gas emissions using the Corporate Accounting and Reporting Standard from the Greenhouse Gas Protocol developed by the World Resources Institute (WRI) and the World Business Council forSustainable Development (WBCSD). In 2024, Kingsoft O?ce's total greenhouse gas emissions amounted to 19,200.30 tons of CO
equivalent,
for more information, please refer to the "Key Environmental Performance" section.
We have continuously improved the scientic rigor, comprehensiveness, and accuracy of our Scope 3 greenhouse gas (GHG) emissions accounting. For the four categories of Scope 3 emissions disclosed in this reporting period, we have thoroughly evaluated and selected appropriate calculationmethodologies. The reported Scope 3 emissions for these categories objectively reect operational changes during the current reporting period. Notably, emissions from the capital goods category saw a signicant increase due to the construction and operational launch of the new Wuhan campus thisyear, while emissions from the employee commuting category grew in alignment with the substantial rise in full-time workforce numbers during the same period.
Scope 2 Greenhouse Gas Emissions
Per Capita Greenhouse Gas Emissions (Scope 1, Scope 2)
Compared to 2023, per Capita Greenhouse Gas Emissions(Scope 1, Scope 2) decreased
0.87
Tons of CO
equivalent /Person
10.31
%4,449.36
PurchasedElectricity forO?ce Buildings4,449.36
Total Greenhouse Gas Emissions (Scope 1, Scope 2, Scope 3)
Tons of CO
equivalent
346.76
14,404.18
4,449.3619,200.30
Scope 3 Greenhouse Gas Emissions
11,190.71
198.55
2,456.00
558.92
14,404.18
Scope 1 Greenhouse Gas Emissions
346.76
23.23
323.53
GasolineNatural Gas
Tons of CO
equivalent
Tons of CO
equivalentTons of CO
equivalent
Scope 1Scope 2Scope 3
Purchased Goods andServicesCapital GoodsEmployee CommutingFuel- and Energy-Related Activities
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Adhering to Green OperationsKingsoft O?ce consistently adheres to the principles of green and low-carbon operations, integrating supporting the construction of a beautiful China and ecologicalenvironmental protection into the Company's development strategy and governance processes. We follow the environmental management systems such as theEnvironmental Protection Law of the People's Republic of China, the Energy Conservation Law of the People's Republic of China, and the Solid Waste PollutionPrevention Law of the People's Republic of China. Furthermore, we have established internal systems like the Code of Business Conduct and the O?ce Environmentand Safety Management Standards, and take effective actions to fulfill our ecological and environmental protection responsibilities while enhancing awarenessamong internal and external stakeholders regarding our environmental management policies and impacts.The Company has developed an environmental management strategy centered on "open source" and "cut back", focusing on the efficient use of energy andresources, as well as the scientific management of waste. The Company also actively responds to the national goals of reaching peak carbon emissions andachieving carbon neutrality, committing to the sustainable development of a circular economy and urging employees, suppliers, and partners to minimize theirnegative impact on the ecological environment, collaboratively building a sustainable supply chain. Kingsoft O?ce will progressively advance its carbon reductiontargets in the future, and prioritize the leasing of green data centers with lower PUE values. At the same time, we are committed to e?ectively mitigating the negativeimpact of commercial activities on the environment and society. According to the classication standards of environmental emergencies in the National EmergencyPlan for Environmental Emergencies of the Ministry of Ecology and Environment, the Company is engaged in software research and development and does notinvolve the production, storage or transportation of toxic and harmful substances and other activities, so it does not involve major environmental incidents.
In 2025,the Company will carry out at least
energy-saving awareness training
In 2025,the per capita power consumption of the company's Zhuhai park decreased by
compared to 2024
Saving Energy Usage
The Company is actively expanding the application scenarios of clean energy, replacing the use of traditional energy. We also actively carry out several energy-savingpractices, conduct energy audits, and optimize energy usage policies and measures.
%
The Company has established energy-saving goals:
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Our newly built Wuhan park has undertaken relevant practicesin the following areas to reduce energy consumption during theoperation of the cooling system:
The office building is equipped with variable frequencycentrifugal chillers that automatically adjust the compressor'soperating frequency to avoid excessive cooling and frequentstart-stop cycles, thereby achieving precise cooling andreducing energy consumption.Fixed frequency centrifugal chillers installed feature high airconditioning energy efficiency ratings and comprehensivecooling performance coefficients, all meeting the nationalLevel 1 energy e?ciency standard.Each chiller is equipped with corresponding cooling watercirculation pumps, which operate in variable frequency modeto enhance the operational efficiency of the cooling waterpumps and e?ectively reduce energy consumption.
The air conditioning used in our o?ce buildings employs variable frequencytechnology and is equipped with a control system to monitor and reduceenergy consumption. We reasonably adjust the use of air conditioningaccording to the seasons, preferring natural ventilation in spring and autumn,and using methods such as water circulation cooling and heat recoveryto reduce air conditioning energy consumption in summer. We have alsoestablished temperature standards for air conditioning in o?ce areas duringworking hours: 24°C to 26°C for cooling and 25°C to 27°C for heating.
Kingsoft O?ce strictly supervises the usage time of electrical facilities such aslighting and multimedia. During non-o?ce hours, we uniformly turn o? lightingand multimedia lightboxes and other electrical devices, and we arrange forproperty sta? to periodically patrol all o?ce areas to promptly check the statusof power switches and the operation of various types of equipment to saveelectricity. In the underground parking garage of our newly built Wuhan park,we installed a smart lighting system. During periods of low usage, such as atnight, this lighting system automatically controls the lighting xtures to turn o?,thereby reducing energy consumption.
We also encourage employees to work online. In 2024, Kingsoft Office'semployees used our Kingsoft Meeting 270,000 times, with a total meeting timeof 31.96 million minutes, effectively reducing the electricity consumption ofo?ine meeting rooms for lighting, projectors, and other equipment, as well asreducing carbon emissions from employee travel for o?ine meetings.
To improve equipment energy efficiency and reduce energy consumption,our Zhuhai park conducts annual energy consumption audits for the airconditioning equipment in the office buildings and analyze the audit results.Our newly built Wuhan park is scheduled to be o?cially operational in 2025.Once the park is fully operational, we will perform energy audits at least oncea year to analyze energy usage and implement measures to reduce energyconsumption based on the results.
The Company is actively increasing the proportion of the use of cleanersources of energy and gradually reducing our reliance on traditional fossilfuels. The section "Climate Change Response" of this report shows detailedinformation on our goals and practices related to clean energy usage.
To achieve these goals, the following energy-saving measures have been implemented by the Company:
Using Clean Energy
Managing Air Conditioning EquipmentManaging Lighting Equipment
Promoting Online O?ce
Conducting Energy Audits
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Rationally UtilizingWater ResourcesKingsoft Office actively supports national water conservation initiatives andcontinuously focuses on improving water usage efficiency
. This year, weestablished the following water-saving goals to mobilize all employees toparticipate in water conservation and demonstrate the Company's commitmentto water resource management:
Kingsoft Office values the efficient use of water resources and has taken aseries of water management measures. We regularly inspect taps and valvesto reduce equipment leakage. We have also installed water-saving sanitaryttings and accessories with a Level 2 water e?ciency label
or higher, as wellas sensor-based water outlets, in some o?ce area restrooms.
We make full use of green irrigation technology, adopting water-saving irrigation methods such as sprinkler irrigation, micro-irrigation,seepage irrigation, and low-pressure pipe irrigation to irrigate the green plants in the o?ce park. Around the buildings in the Zhuhai park,ecological ceramic permeable bricks that can absorb water have been laid, allowing for the recovery and reuse of rainwater for greenwatering, reducing the consumption of tap water for irrigating green plants in the park. The park also features concave green spaces, raingardens, and other green spaces with rainwater storage functions. The combined area of functional green spaces and water bodies accountsfor approximately 10% of the park's green space, with about 20% of the hard-paved ground area consisting of permeable paving.In response to the national "Sponge City" construction initiative, the Company laid permeable bricks and permeable concrete in the newlybuilt Wuhan park, and installed a rainwater collection tank to use the recycled rainwater as garage ushing water.
Kingsoft O?ce's "Sponge Building" Water-saving Initiative
Zhuhai Park of Kingsoft O?ceWuhan Park of Kingsoft O?ce
In 2025, compared to 2024, the per capita water consumptionof Kingslft O?ce Zhuhai Park decreasedtons
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From 2025, Kingsoft O?ce will implement water-saving tapsacross all o?ce locations in its operational areas
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Conducting Waste ManagementThe Company is dedicated to minimizing waste emissions in its o?ce operations and has set forth the following objectives:
For Non-hazardous WasteWe set up sorted trash bins in office areas to guide employees insorting waste. After property staff transport the waste to the wasterecovery room, it is handed over to municipal waste treatment unitsfor professional recovery and processing. We actively promote onlineoffice platforms to achieve paperless collaborative office work. Ourindependently developed online o?ce platform, Kingsoft Teams, includesfunctions such as cloud documents and light approval, which reduce theuse of paper in o?ce processes such as document and approval orderprinting while improving work e?ciency. In 2024, the Company circulated1,215,659 cloud documents internally, increased by 20.82% comparedwith last year, and the number of online approval orders reached 49,893.
For Hazardous WasteWe transport hazardous waste generated during company operationsto qualified hazardous waste disposal vendors for compliant disposal,including printer cartridges, ink cartridges, batteries, etc., generatedduring o?ce operations
To continuously reduce waste generation at the source through the optimization of o?ceprocesses, the promotion of paperless o?ce, and the diminishment of disposable articles.
As for the leased data centers, we require suppliers to strictly comply with laws and regulations such as the Air Pollution Prevention and Control Law of thePeople's Republic of China, the Soil Pollution Prevention and Control Law of the People's Republic of China, and the Solid Waste Pollution EnvironmentControl Law of the People's Republic of China for waste disposal. In 2024, all the end-of-life servers and switches in the data centers leased by KingsoftO?ce were 100% compliantly disposed of by qualied recyclers.
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Green Development,Toward a Low-Carbon FutureAboutKingsoft O?ce
Promoting a GreenLifestyle
The Company continuously engages in environmental protectioneducation for employees to enhance their environmentalprotection awareness. In accordance with the environmentalprovisions outlined in our Code of Business Conduct, we regularlyconduct publicity work on energy saving, water saving, and wastereduction for employees. We encourage every employee tointegrate environmental protection concept into the daily work andlife, promoting small yet impactful actions such as energy saving,green commuting, paperless o?ce, and waste sorting to lessenour impact on the surrounding environment, jointly contributingto the environmental protection practices. We also post slogansrelated to energy and water conservation in the office area,reminding employees of standardizing their own environmentalprotection activities.
Energy Conservation Awareness Poster
Developing the Circular Economy
Kingsoft O?ce responds to national requirements by adhering to the principles of "Reduction, Reuse, and Resource Recovery", aiming to play an active role in resourcerecycling and the development of a circular economy. The Company not only integrates green initiatives into its operations but also contributes to the sustainable socialdevelopment, thereby embodying its corporate social responsibility and commitment.
To further advance the development of a circular economy, we have established the following goals:
In 2025, the recovery rate of harmful waste,including toner cartridges, ink cartridges andbatteries will be
%
To enhance resource utilization and foster the circular economy, the Company has implemented relevant measures below:
Circular Economy Initiatives
Building a Recycling System: the
Company has partnered with special-ized recycling enterprises to establisha recycling system for the recoveryand recycling of waste office equip-ment and electronic products. We en-courage employees to recycle wastecomputers, printers, smartphones, andother devices through related institu-tions, promoting reuse and mitigatingresource waste.
Carrying out Training Activities: TheCompany integrates circular economyeducation into its employee trainingprograms, conducting regular trainingsessions focused on environmentalprotection. This aims to raise employ-ees' awareness of resource reuse andcircular economy, motivating them toactively participate in recycling andresource reuse.
Building an Internal Recycling Mechanism: we have established dedicatedrecycling stations in our office locations to encourage employees to dispose ofelectronic waste, such as toner cartridges, ink cartridges, and batteries, by sortingthem appropriately. Additionally, the Company collaborates with professional wastedisposal service providers to ensure that the waste is safely and e?ectively sortedand recycled.
Promoting Shared O?ce Supplies: we have established a shared stationery zonewithin our o?ce locations to encourage employees to utilize shared o?ce supplies.Conduct Paper Reuse: we have posted visible signs in the office area toencourage employees to prioritize double-sided printing mode for printing andcopying, and advocate for the reuse of paper among employees.
Recycling of O?ce Equipment and
Electronic Products
Recycling of O?ce SuppliesEnhancing Circular Awareness
% hazardous waste, such as end-of-life harddrives, servers, switches, displays, and batteries from the datacenters leased by Kingsoft O?ce, is disposed of in a compliantmanner by qualied recyclers by 2025
To implement comprehensive wasteclassication across Kingsoft O?ce'sowned o?ce buildings by 2025
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Establishing a Green Supply Chain
Promoting Green Upgrades To Data Centers
We give priority to suppliers that have demonstrated excellence in sustainable development, green energy e?ciency, and climate governance, ensure the standardization and regularization of our supplier management system, and integrates green andsustainability concepts.
·Adjusting Air Conditioning Parameters: set
air conditioning temperatures and airflow tomaintain optimal operational e?ciency.·Seal Cabinet Gaps: use ange covers to sealthe cabinet gaps and thus reduce cold air loss.·Optimizing the operational efficiency ofcirculating water pump: expand the frequencyadjustment range of circulating water pumpsto allow flexible adjustment of operatingfrequency based on actual water delivery,minimizing unnecessary energy consumption.
·Using Water Saving Equipment: Reducingthe water consumption of data centercooling towers
by using the latest water-saving technology equipment such ashigh-e?ciency pumps and cooling tower.·Recycling Rainwater: collecting andusing rainwater to supply cooling towers,replacing part or all of the municipal watersupply, and reducing the demand for freshwater in cooling towers.
·Installing Photovoltaics: distributedrooftop photovoltaics are installed. TheZhongjing cloud data center installed2,640 photovoltaic panels on the roof,which can generate about 700,000 to800,000 kWh of electricity annually, and,in conjunction with the design of energy-saving server rooms, can save 810 MWhof traditional energy consumption.·Managing Lighting System: the number andduration of lights in use can be reduced whenlighting demand is low, thus decreasing energyconsumption of the lighting system.
·Optimizing HVAC System: the core motorsof the HVAC system
are transformedinto variable frequency start controls andswitched to natural cooling methods in winterto reduce overall energy consumption ofsupporting facilities.·Installing Waste Heat Collection Systems:
the waste heat emitted by data centerservers and other equipment is collectedthrough waste heat recycling device for usein buildings' internal heating, hot water, etc.
·Adjusting UPS Operational Efficiency: whenthe actual load on the UPS unit is less thanits rated power, its operating status (e.g.,switching to a more e?cient operating mode)can be adjusted to reduce operating lossesand energy consumption.
Refrigeration Device Energy-saving Optimization
Lighting System Optimization
HVAC System Optimization
Waste Heat Collection
UPS
Equipment Operational Status Optimization
PUE (Power Usage E?ectiveness) is a measure of a datacenter's energy e?ciency and is the ratio of all the energy consumed by the data center to the energy consumed by the IT loads. The closer the PUE value is to 1, the greener the data center is.
UPS (Uninterruptible Power System) refers to an uninterruptible power supply system, a power conversion device that uses mains electricity or a generator as its AC input energy. Through appropriate conversion and regulation, it provides stable and reliable AC power to critical (or sensitive) loads.
HVAC system means heating, ventilation, and air conditioning system.
Cooling tower is a type of heat dissipation equipment that is primarily used to remove heat from industrial processes. It reduces the temperature of water by spraying hot water inside the tower and bringing it into contact with the air, utilizing the principle that water absorbs heat as it evaporates.
EnergyConsumptionReduction
WaterResourceConservation
Clean EnergyUsage
We take into account the PUE
performance and the use of clean energy of the leased data centers, prioritizing the rental of high-e?ciency, low-energy consumption green data centers, continuously increasing the proportion of renewable energy used.This year, the Company took the following strategies and initiatives to reduce the resource and energy consumption of leased data centers.
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AppendixesAboutKingsoft O?cePurchasing Environmental Protection ProductsThe Company prioritizes the use of green products in procurement. Whenpurchasing electronic equipment for the o?ce areas and leased data centers,we thoroughly evaluate the environmental performance of electronic equipmentsuppliers, preferring green electronic products such as hard drives, serversand network equipment with low energy consumption or energy-saving andenvironmental certifications. In 2024, all hard drives and servers procuredby the Company for the data centers possessed environmental certificationcerticates.
When purchasing materials for office building decoration, we choose non-solvent or water-soluble green paints, environmentally friendly high-densityfiberboard, and glass fiber and magnesium cement board
as the basematerials to avoid the emission of harmful gases and toxic substances duringthe production process and reduce environmental pollution. When purchasingpaper products, we choose environmentally friendly sanitary and o?ce paperswith FSC certication
.In 2024,
100%
hard drives and servers procured by the Companyfor the data centers possessed environmental certication certicates.
Certication Certicates for Energy-saving Products Procured by the Data
Centers Leased by Kingsoft O?ce
The Company Procures Sanitary Papers with FSC Certication
Glass ber and magnesium cement board is a kind of magnesium cementitious materials composed of magnesium oxide, magnesium chloride and water composition, with stable performance, whichcan be used as wall panels, ceiling panels, re prevention boards, waterproof boards and so on.
FSC (Forest Stewardship Council) certication is an international certication of forest products that promotes responsible forest management. Such certication ensures that forest resources aremanaged in a way that is consistent with environmental protection, social responsibility and sustainable economic development.
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Indicator Unit Year 2024 Year 2023
Total Greenhouse Gas Emissions(Scope 1, Scope 2, Scope 3)
38,39,40Tons of CO
Equivalent 19,200.3017,217.04Scope 1 Greenhouse Gas Emissions Tons of CO
Equivalent 346.76 237.50Of which: Gasoline Tons of CO
Equivalent 23.23 24.18Natural Gas
Tons of CO
Equivalent 323.53 213.32Scope 2 Greenhouse Gas Emissions Tons of CO
Equivalent 4,449.36 4,495.62Of which: Purchased Electricity for O?ceBuildings
Tons of CO
Equivalent 4,449.36 4,495.62Scope 3 Greenhouse Gas Emissions Tons of CO
Equivalent 14,404.1812,374.42Of which: Purchased Goods and Services Tons of CO
Equivalent 11,190.7111,077.31Capital Goods Tons of CO
Equivalent 2,456.00455.96Employee Commuting Tons of CO
Equivalent 558.92436.74Fuel-and Energy-Related Activities Tons of CO
Equivalent 198.55 219.87Per Capita Greenhouse Gas Emissions(Scope 1, Scope 2)
Tons of CO
Equivalent/Person 0.870.97Total Hazardous Waste
Tons 0.110.18Per Capita Hazardous Waste Emissions Tons/Person 0.00002 0.00004
Indicator Unit Year 2024 Year 2023
Total Non-hazardous Waste
Tons 317.79398.31Per Capita Non-hazardous Waste Emissions Tons/Person 0.060.08Amount of waste recycled
Tons 6.30 /Renewable Resources Consumption
Tons9.45/Total Energy Consumption
MWh 10,764.69 9,542.37Direct Energy Consumption MWh 1,422.03 1,189.73Of which: Gasoline MWh 94.90 98.77Natural Gas MWh 1,327.13 1,090.96Indirect Energy Consumption MWh 9,342.66 8,352.64Of which: Purchased Electricity for O?ce Buildings
MWh 9,342.66 8,352.64Per Capita Energy Consumption MWh/Person 1.961.96Total Water Usage
Tons 102,748.99 88,650.21Per Capita Water Usage Tons/Person 18.6618.21
Due to the operations nature, the Company's primary emissions are greenhouse gas emissions generated from the use of gasoline, natural gasand electricity generated from fossil fuels.
The Company's greenhouse gas inventories include CO
, CH
and N
O. Greenhouse gas emissions are presented on a CO
equivalent basis.From 2024 onwards, greenhouse gas emissions are calculated according to the 2022 CO
Emission Factors for Electricity issued by the Ministryof Ecology and Environment, and the 2006 IPCC Guidelines for National Greenhouse Gas Inventories issued by the Intergovernmental Panel onClimate Change (IPCC).
The Scope 3 calculation categories include purchased goods and services, capital goods, employee commuting, and fuel- and energy-relatedactivities.
This year, the increase of the Company's natural gas consumption was primarily attributable to the commissioning of the Canteen in the o?cebuilding of Beijing.
The statistical scope of purchased electricity in o?ce buildings includes the electricity consumption of o?ces in Beijing, Wuhan, Shanghai,Chengdu, Jinan, Nanning, Zhuhai, Hangzhou, Changsha, Zhengzhou, Hefei, Guangzhou and Xian.
Hazardous waste involved in the Company's operations mainly includes waste batteries and used toner cartridges and ink cartridges generatedfrom o?ce printing equipment. Waste batteries, toner cartridges and ink cartridges are collected and disposed of by qualied recyclers.
Key Environmental Performance
Non-hazardous waste involved in the Company's office buildings mainly includes domestic garbage, food waste and e-waste, all of whichare treated by property management companies. The current scope of non-hazardous waste statistics includes offices in Beijing, Wuhan,Guangzhou and Zhuhai. For other o?ce buildings that cannot be measured separately, domestic waste data was estimated based on the Manualon Coe?cients of Production and Discharge of Urban Domestic Waste for the First National Pollution Source Census issued by the State Councilfor domestic waste data from o?ce buildings.
The Company's recycled waste consists primarily of electronic equipment and components, such as hard disk drives, solid state drives, laptops,monitors, mainframes and servers.
The company's renewable resource consumption consists mainly of the amount of FSC-certied printing paper used. This year, the Companycounted the weight of the FSC-certied printing paper used in the Wuhan park.
Energy consumption is calculated based on electricity and fuel consumption and the conversion factors in the national standard of the People'sRepublic of China, i.e. the General Rules for Calculation of the Comprehensive Energy Consumption (GB/T 2589-2020).
This year, the increase in the Company's natural gas consumption was primarily attributable to the commissioning of the Canteen in the o?cebuilding of Beijing.
The Company uses municipal tap water and has no issue in obtaining water sources. The current water consumption statistics include o?cesin Beijing, Zhuhai, Hangzhou, Changsha, Zhengzhou, Hefei and Guangzhou. Other o?ce buildings cannot be counted separately as the tapwater cost is included in the property fee and has been estimated based on the 2022 Water Resource Bulletin issued by the Ministry of WaterResources of the People's Republic of China.
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
To reasonably optimize talent allocation and provide a scientic and systematic reference basis for decisions related to job setting, talent training, employee promotion, compensation and incentives, as well as performance management, Kingsoft O?ceconducts an annual talent inventory for all employees, identifying typical behavioral styles in "execution", "thinking", "innovation", and "interpersonal relationship" dimensions, to summarize the potential di?erence between current behavioral performanceof employees and future talent development needs.
Inventory basis: four dimensions of talent
potential, and four standards of managerleadership.
Inventory methodology: annual 360-degreesurgeryInventory target: all employees
Selection: talent recruitmentUse: talent promotionTraining: talent developmentRetention: compensation and performance
incentives
Constructing Kingsoft O?ce talent echelon, andcreating a "striver-oriented" corporate talentcultureAnalysis of external talent marketAnalysis of internal talent status
Inventory preparation
Talent assessments
Application of results
Inventory outcomes
Relying on the results of the talent inventory, we broaden our recruitment channels to precisely attract matching talent and strengthen the Company's talent team. We also establish a complete promotion and training system to support rapid employeegrowth. By fostering a positive corporate culture and o?ering competitive compensation and benets, we enhance employees' sense of belonging and loyalty, achieving mutual development for both employees and the enterprise.
Kingsoft O?ce Talent Inventory Tools
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
Appendixes
SafeguardingEmployees' Rightsand Interests
Kingsoft Office strictly complies with laws and regulations such as the LaborLaw of the People's Republic of China, the Labor Contract Law of the People'sRepublic of China, the Social Insurance Law of the People's Republic of China,the Law on the Protection of Women's Rights and Interests of the People'sRepublic of China, and the Special Rules on the Labor Protection of FemaleEmployees, and supports the core conventions formulated by the InternationalLabor Organization, the United Nations Global Compact and other internationalhuman rights protection initiatives. We have formulated internal policies suchas the Kingsoft Office Employee Handbook and the Kingsoft Office Code ofBusiness Conduct to fully ensure the legal rights and interests of employees.During the reporting period, the Company did not experience any labor disputeincidents.
Creating an Equal WorkplaceKingsoft O?ce adheres to equal employment, recruit candidates based onjob qualications and abilities, and resolutely prevents any discriminationand bias during the recruitment process. At the same time, we sign laborcontracts with all employees based on the principles of honesty, equality,and voluntary agreement, ensuring compliant, fair and transparentrecruitment procedures.We enforce a "zero-tolerance" attitude toward workplace harassmentand discrimination, and our Kingsoft Office Code of Business Conductexplicitly prohibits the use of aggressive, discriminatory, insulting, or otherimpolite language in the workplace, or sexual harassment through physicalbehavior, and prevents employment and promotion decisions from beinga?ected by di?erences in ethnicity, race, gender, age, marital status, andreligious beliefs. We incorporate anti-discrimination and anti-harassmentprinciples into our employee training and require all employees to participatein training to understand and comply with related regulations.We comply with the Regulations on the Prohibition of Child Labor, explicitlyprohibiting the use of child labor. During recruitment, we have establisheda strict identity verification process, requiring all candidates to provideidentification to ensure they meet the requirements of minimum workingage of the country or region. We also prohibit forced labor and require thatemployees are not forced to work through violence, threats, or any otherillegal means of restricting personal freedom. During the reporting period,there were no incidents of child labor or forced labor in Kingsoft O?ce.We respect employees' rights to freely associate and collectively bargainaccording to the law, and they have the right to freely choose whetheror not to join labor unions. By the end of the reporting period, all activeemployees of the Company had joined labor unions. We strictly abide bythe requirements of relevant laws and regulations such as the Labor UnionLaw of the People's Republic of China and the Constitution of the ChineseLabor Unions, and formulate sound labor union management processes,which clearly states that the union has the right to represent employees inequal negotiations with the Company.
To safeguard the rights and interests of employees, the Companyestablished the Workers' Congress, which serves as a democraticdecision-making body within the Company to oversee the implementationof employee rights and benefits. Members of the Workers' Congressregularly review the Company's development plans and deliberate onregulations and systems related to employee rights and benets, as wellas the implementation and enforcement of employee compensation andbenefits. They also provide opinions and suggestions to the Company'smanagement.To identify groups vulnerable to labor rights violations, includingemployees, children, women, contractor and supplier employees, andlocal community groups, we conduct human rights due diligence on ouroperations and value chain, as well as other activities relevant to ourbusiness. We also assess potential labor rights risks associated withthese groups, such as the presence of discrimination, harassment, humantrafficking, and the right to freedom of association. To mitigate potentialrisks, we have implemented corresponding preventive, mitigating, andremedial measures, including the establishment of diverse communicationchannels and the organization of specialized training. Simultaneously, wemaintain continuous risk monitoring to ensure the e?ective implementationof these measures.The Company encourages employees to provide feedback concerningworkplace human rights, values, and related suggestions. We haveprovided accessible feedback mechanisms, introducing grievance reportingapproaches such as the "Through Train for Issue Reporting" via email andtelephone. Employees are given the option to report anonymously. Uponreceipt of a report, we will convene a dedicated project team composedof representatives from legal compliance, human resources, and otherrelevant departments to conduct an investigation and promptly reportthe findings to the management. In cases where the incident is severeand requires judicial intervention, we will o?er appropriate support to thewhistleblower. Throughout the incident handling process, we uphold strictconfidentiality concerning the whistleblower's information and materials,protecting the whistleblower and his/her privacy.
Chairman'sStatement
CorporateGovernance
SustainabilityManagementAboutKingsoft O?ce
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Safeguarding Occupational Health and SafetyKingsoft O?ce strictly follows laws and regulations such as the Labor Law ofthe People's Republic of China and the Fire Protection Law of the People'sRepublic of China, and has developed workplace safety managementsystems such as the Kingsoft Office Environment and Safety Managementto standardize the management of office areas. We have also clarified therequirements related to the management of employees' occupational healthand safety in the Code of Business Conduct, which applies to all employeesand suppliers, to provide a healthy, safe, and comfortable o?ce environmentfor employees.We establish and continually rene our management system for employees'occupational health and safety, conducting regular safety inspections of allworkplace equipment and facilities to ensure compliance with safety standards.We also assess risks and hazards related to occupational health and safety,determine the sequence of work tasks and action plans and implement them.We provide essential occupational health training, safety training, and fireemergency drills to equip employees with knowledge on proper equipmentusage and emergency response procedures. This year, we conducted twosafety trainings for all employees, achieving the goal of "zero major securityaccidents".
Our commitment to employees' health includes 100% coverage of medical insurance andworkplace injury insurance for all active employees,
with an annual investment of RMB
2.64 million in workplace injury insurance this year. To constantly enhance our employee
health benefit system, we offer free gym and physical therapy room, organize annualmedical check-ups, and regularly host specialized medical events such as dental clinics andtraditional Chinese medicine therapy sessions by Grade 3 and rst-class hospitals, o?eringour employees convenient and professional healthcare services. Moreover, we organizerst aid lectures, health Q&A, and health knowledge seminars, improving employees' healthawareness. In the event of injuries, ill health, illnesses and accidents, we investigate and dealwith the relevant incidents in accordance with the prescribed procedures to e?ectively protectthe health of our employees. This year, with a focus on employees' health, we organized the"Fragile Worker Rescue Initiative" series activities. We invited renowned internal medicinespecialists to provide on-site consultations for the company employees and introducedservices such as AI healthcare and physical neck-shoulder therapy, transforming employees'health concept shift from "treating illnesses" to "preventing diseases", and e?ectively helpingthem prevent illnesses.We care for employees' mental health, continuously imparting mental health relatedknowledge through "Warm Heart EAP (Employee Assistance Program)". Wepublished a total of 13 articles on mental health awareness and 4 educational shortvideos to enhance employees' understanding of mental health. We provide an onlinemental counseling service accessible to 100% of our employees. Additionally, weconduct o?ine mental counseling activities at our o?ce locations in Beijing, Zhuhai,Wuhan, and Guangzhou, o?ering mental counseling services to 416 individuals. Wealso organize extracurricular group sessions, such as the Mindfulness MeditationExperiences, to help employees alleviate stress from work and daily life.
The Company is not classied as a production or operation entity required to purchase work safety liability insurance under Article 51 of the Law of the People's Republic of China on Working Safety and, therefore, does not hold such insurance.
"Warm Heart EAP" On-site Counseling EventsKingsoft O?ce Security Training for Employees
with an annual investment of RMB
2.64
million
in workplace injury insurance this year
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Expanding campus recruitmentThis year, we have expanded our campus recruitment e?orts, targeting prestigious institutions such as Tsinghua University, Peking University, and Wuhan University.The focus of our campus recruitment is primarily on technology roles, with a new emphasis on recruiting talent for AI algorithm development, in alignment with theCompany's AI strategy. New employees excellent in various aspects are integrated into our management trainee program to enhance their overall capabilities throughjob rotational training. To foster engagement with university students, the Kingsoft O?ce recruitment team also serves as career mentors on campuses, sharinginsights on employment trends, providing interview guidance, and conducting career mobilization activities.
RecruitmentTarget
Objective Recruitment Channels 2024 Project Outcomes
R&D Talent
To enhance the Company's R&Dcapabilities and continuouslydrive technological innovation anddevelopment.
●Internship Conversion
●Campus Recruitment
●
Social Recruitment
●
School-EnterpriseCollaboration
Retained
interns who have passed probation;Recruited and hired
R&D sta? through the "Kingsoft O?ceNew Future Training Camp" school-enterprise special joint trainingchannel;Introduced
outstanding campus talent through campusrecruitment;
AI Talent
To support the enterprise's continuousexploration of AI algorithm research,development and application, enhancingthe intelligence level of products.
●
Internship Conversion
●Campus Recruitment
●Social Recruitment
●School-EnterpriseCollaboration
Retained
interns in AI-related position;Recruited
AI talent through campus recruitment;Reached industry-university-research cooperation with 12 schools,and trained and recruited over
university AI talent this year.ManagementTalent
To build a talent reserve to drivecontinuous innovation, supporting theCompany's strategic development andbusiness goals.
●Management TraineeProgram
●Social Recruitment
Recruited
management trainees in 2024, with rotational trainingacross
various positions within the Company.
Sales Talent
To build an experienced and diversesales team to expand business andincrease market share.
●Internship Conversion
●Campus Recruitment
●Social Recruitment
●School-EnterpriseCollaboration
Hired
talent through campus recruitment, including those fromelds such as pre-sales support, key account sales, sales strategy,data analysis, etc.
SupportingEmployeeDevelopment
Kingsoft O?ce is committed to providing every employee with expansivecareer development space, diverse learning opportunities, andcomprehensive career support. We continuously expand our outstandingtalent team and rene our talent development system to help employeesachieve their self-worth.
Expanding TalentAttraction ChannelsWe places high importance to building a talent echelon by predicting talentneeds from our talent inventory results and aligning them with businessgrowth strategies. We continuously expand our talent introductionchannels, including internship conversion, campus recruitment, socialrecruitment and school-enterprise collaboration. These e?orts o?er exiblejob opportunities and promote laborers' high-quality employment.
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Deepening School-Enterprise Collaboration in Talent DevelopmentSchool-enterprise collaboration is a vital approach for enterprises to serve national strategies and deeply integrate with the disciplinary development of universities.This year, we have engaged in in-depth cooperation with 12 universities in areas such as talent development program design, training base construction, andvocational training, actively fullling our corporate social responsibilities.
Advancing University Talent Development Projects Kingsoft O?ce's Supply-Demand Docking
Employment and Education Project WasRecognized as an Excellent Case
In Jan. 2024, the Ministry of Education announcedthe list of excellent cases for its Supply-DemandDocking Employment and Education Project. Amongover 20,000 supply-demand docking employmentand education projects nationwide, Kingsoft O?ce'sjoint project with China University of Geosciences(Wuhan) on targeted talent training and withSouth-Central Minzu University on employmentinternship bases stood out. This highlights the fullaffirmation of Kingsoft Office's school-enterprisetalent development model, promoting the organicintegration of employment and talent development.
Kingsoft O?ce's School-Enterprise Collaboration Project Was Recognized as an Excellent Case by the Ministryof Education's Supply-Demand Docking Employment and Education Project
Since 2021, Kingsoft Office has established strong partnershipswith five universities, including Huazhong University of Scienceand Technology, China University of Geosciences (Wuhan),Wuhan University of Science and Technology, Hubei University,and South-Central Minzu University.This year, to provide university students with earlier exposureto and understanding of actual industry needs, Kingsoft Officecollaborated with the School of Computer Science at WuhanUniversity of Technology to establish an industry-educationintegration talent training base. Additionally, the Company issuedKingsoft Office employment intention letters to outstandingstudents, demonstrating its ongoing commitment to educationalquality and talent development.
University-Enterprise Training Base Inauguration Ceremony
Kingsoft O?ce Establishes Training Baseswith Five Universities
Case
Case
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
"Kingsoft-iFlyTek Cup" Programming Contest at Wuhan University
of Technology
ICPC refers to International Collegiate Programming Contest.
In Apr. 2024, the "Digital Skills and Domestic Innovative SoftwareTraining Program for Tibetan University Students in Wuhan",supported by Kingsoft Office, was successfully concluded.Thsi training was co-hosted by the Hubei Association for TibetAid Workers, and the School of Continuing Education and theSchool of Computer Science at South-Central Minzu University,with senior training experts specially invited by Kingsoft Officeto deliver the instruction. It aimed to equip Tibetan universitystudents with AI tools and WPS 365 functionalities, such as WPSAI-assisted thesis formatting, official document writing, smartdocument collaboration, team document sharing, AI-generatedformulas, one-click PPT creation, and dynamic array formulas, toenhance their employability. This training attracted 226 Tibetanstudents from 11 universities, including Wuhan University,Huazhong University of Science and Technology, Central ChinaNormal University, Huazhong Agricultural University, and WuhanUniversity of Technology.
In 2024, based on the Excellent Summer School of WUT, KingsoftOffice, together with iFlyTek, hosted the "Kingsoft-iFlyTek Cup"Programming Contest at Wuhan University of Technology &the Campus Selection Trial for the International CollegiateProgramming Contest (ICPC)
, which was open to all universitystudents nationwide. The event attracted 65 on-campus andoff-campus teams, with approximately 200 students registeringo?ine and over 500 registering online. This selection trial aimedto identify university technical talent through a competition-basedapproach to talent development.
Digital Skills Enhancement Training Program Opening Ceremony
Empowering Frontier University Students toEnhance EmployabilityCultivating Talent Through Competitions, andSelecting High-Potential Technical Talent
In 2024, Kingsoft Oce's talent recruitment eorts gainedwidespread recognition, earning multiple honors:
Liepin 2024 Beijing Outstanding Employer
Moka Sirius The Most Popular Employer
Among University Students
Mr. O?er 2024 Best Recruitment Experience
Employer
Moka Sirius The Best Employer Among
High-Tech Enterprises
CIWEI 2024 Top 20 Most Innovative Youth-
Friendly Employer Brands
O?erShow 2024 Star Employer
CaseCase
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Attaching Importance toEmployee CompetenceDevelopmentKingsoft Office continues to refine its talent development system, creatingtalent training systems such as the New Employee Guide and the InternalTrainer Management System, to standardize the management andimplementation of training activities. This year, we have extensively sourceddiverse course resources, both online and o?ine, from the Company's internaland external channels, continuously optimizing training methods and projectsto help employees enhance their professional skills and overall quality."Internal and External Collaboration"to Broaden Training ChannelsKingsoft O?ce places a strong emphasis on talent development, consistentlyadvancing the construction of its training system and the renement of its talentdevelopment system. Guided by the philosophy of empowering employeesin all aspects, the Company invested approximately RMB 2.5 million in 2024to create a wide range of training projects tailored to employees at di?erentlevels and across various professional elds. These programs are paired withsuitable learning methods, providing di?erentiated training for employees.We have developed an internal trainer system to consolidate quality workmethods and experiences within the Company, inviting internal trainers fromR&D, business, and functional departments to share their experience andknowledge in their specialized fields, providing employees with top-notchtraining projects to enhance their professional skills. In 2024, the Companyhelped 35 employees to be certied as internal trainers.
This year, we conducted offline training sessions for development, testing,AI, product, design, operation, finance, and other functions with 19,202participations. We also encouraged employees across business lines to shareknowledge company-wide, fostering the knowledge ow and retention withinthe organization. This year, we hosted 68 professional sharing sessions,accumulating 101.5 hours and 7,245 participations, with a participantsatisfaction score of 4.86 out of 5.
We established the "Da Wu Academy" online learning platform to offeremployees a flexible and convenient learning channel. By the end of thereporting period, the Company's internal learning platform launched 101 newcourses, with a learning participation of 3,331 individuals, total learning hoursof 19,710 and per capita learning hours of 3.6.
The Company partners with external educational platforms such as QuantumEducation, as well as external professional training institutions such asDDI Zhirui Consulting and Beijing Xingenou Consulting Co., Ltd., to deliverjoint training for employees, so as to enhance their professional knowledgereserve and broaden their perspectives. In 2024, we introduced a variety ofcourses tailored to di?erent roles and ranks, including technical skills training,leadership training, general workplace skills training, and new employeetraining. Related courseware was uploaded to our internal learning platform foremployee access. Additionally, we collaborated with the Sanjieke platform tolaunch a specialized AIGC learning program, enabling employees to explore,understand, and apply AI. Employees can select appropriate AI-related coursesbased on their needs, with the program o?ering 578 courses totaling over 1,022learning hours and an average employee learning time of over 2 hours.
Internal O?ine Training Resources
Internal Online Training Resources
External Diverse Training Resources
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
"Tailored Approaches" to Create Personalized ProgramsNew Employee Training
"Keep Moving" Graduate Training Project
Campus Recruit Development Pathway
New Employees
Qualied Employees
Excellent Employees
Potential Talent
Exceptional Elites
Shaping values &enhancing workplace
competence
Acquiring professional
skills
Mastering thinkingtechniques
Building uniqueadvantages
Developing leadership
capabilities
"Star Starting Point" Social Recruits Training Project
Focusing on the growth of new employees post onboarding, we have designeda mentoring system where experienced sta? guide newcomers. We conduct"Keep Moving" and "Star Starting Point" traineeship programs for graduatesand social recruits respectively, helping new employees to comprehensivelylearn about the company culture, business scope and workflow, quicklyintegrate into our team, and strengthen their sense of belonging andidentication with the Company by providing abundant training contents suchas theoretical courses, practical operations, team competitions and culturalexperiences.
We implement a phased development plan for campus recruits post onboarding, o?ering ample growth opportunities and aligning with business units' or companycareer progression pathways to guide and motivate new employees for long-term development, supporting their transformation from workplace newcomers to eliteprofessionals. In 2024, we launched the rst phase of the "Mentorship Culture" Program to promote a culture of experienced sta? guiding newcomers. This programaims to identify the most valuable internal mentors within the Company, providing opportunities for collaborative growth between mentors and mentees to acceleratethe development of new employees. During the rst phase of the "Mentorship Culture" Program, 20 mentor-mentee pairs collaborated to summarize and renetechnical methodologies relevant to their positions.
Jul.-Dec. of the
First Year
Jul.-Dec. of theSecond YearJan.-Jun. of theSecond Year
Jan.-Jun. of theThird Year
Jul.-Dec. of theThird Year
Warm-Up Stage
Run-Up Stage
Acceleration Stage
Maturity Stage
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Succession Planning and Manager Development
Overview of Kingsoft O?ce Management Talent Development
We provide development channels for successors andconduct various forms of leadership training according tothe need of junior, mid-level and senior managers and formanaging reserve talent to meet future job requirements.In addition, in 2024,the Company implemented a new versionof the 435
Manager Standard, focusing on special talentinventory for managers at Level 4 and above. This initiativeaims to identify differences in their ability to understandstrategy, innovate, take responsibility, lead people, andembody cultural values, particularly addressing successionchallenges faced by middle and senior management.Annually, based on talent inventory outcomes, we design andexecute succession planning, incorporating key employeeswith management potential in the "talent reserve" for targeteddevelopment as future reserve managers at various ranks.We have set up a deputy position succession pool and acomprehensive succession pathway. Additionally, we providecompetency training for key employees with managementpotential and managers across all levels. This year, theCompany enhanced its manager echelon construction byutilizing deputy positions as practical platforms for nurturingreserve talent. In 2024, we introduced 80 deputy positions tofoster talent and manager echelon development.
435 refers to the four dimensions, three interpretations, and ve behaviors in manager evaluation. The four dimensions refer to the abilities to understand strategy, innovate, take responsibility, lead people. The three interpretations include strengths, weaknesses, and overexertion in performance. The vebehaviors encompass common positive and negative actions.
SeniorManagement
Mid-level management
Succession Line
Competency Line
Junior Management
Level 1 Succession Pool - Deputy
Level 2 Succession Pool - Deputy
Key Employees
Thematic Management
Training
New Manager Transition
Young Manager Class
Middle-Level Specialized
Training
Pioneer ProgramCornerstone Program
Supervisor Program
Excellence Program
In 2024,we introduced
deputy positions
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
Join Hands with Employees toBuild a Harmonious Enterprise
Serving the Society andDelivering Digital Power
About thisReportAboutKingsoft O?ce
Appendixes
Professional Skill TrainingWe have designed and launched a series of job-specic development training programs according to the growth pathways of employees, closely focusing on the actual business scenarios and pain points, in-depth excavation and renement of the bestbusiness practices, and providing employees with extensive learning resources for business knowledge. Furthermore, we established the "Professional Force" sharing platform, inviting employees from various business lines to share their professionalknowledge.This year, we conducted training in the following three areas.New Employee TrainingProfessional Skills Training
Project title Training Target Training Content Results
"Keep Moving"Training Project
Campus Recruits
Through structured courses anda variety of experiential activities,the project helps new-generationemployees quickly familiarizethemselves with the history of KingsoftO?ce, facilitating their transitionfrom campus to the workplace andaccelerating their integration into theorganization and teams.
This year, the " Keep Moving"training project was conducted in foursessions, with 488 participants, a totalof 77 hours of training, and an averagecourse satisfaction score of 4.99 out of
5. This year, out of 497 campus recruits
joined the Company, 488 participatedin the training, and 484 successfullypassed probation after completing theproject.
"Star StartingPoint" Training
Project
Social Recruits
Centered on company history,corporate culture, compliancerequirements, and safety guidelines,the project equips new employeeswith a thorough understanding ofthe Company's requirements andenhances their understanding of theorganization.
This year, the "Star Starting Point"project conducted 14 o?ine trainingsessions, with 602 participants, a totalof 103.5 hours of training, and anaverage course satisfaction score of
4.94 out of 5.
Project Name Training Target Training Content Results
R&D TrainingAcademy
R&D Talent
For newly hired graduate R&D sta?, we conductedthree-month full-time technical training, invitingsenior staff as mentors to impart professionalknowledge in AI technology, C++, WEB front-end,server-side development, and more.
This year, we organizedtraining for graduate R&Dsta?, with 410 participants,totaling 528 training hours.The project received asatisfaction score of 9.5 outof 10, and 15 R&D projectswere completed.
New SalesTrainingCampus
Sales Talent
Based on the Company's key business directionfor the year, we redesigned the course frameworkand content to align with the learning needs ofnew sales sta?. The training covered explanationof several major products, industry trends, industrycase studies, business processes and systems,company legal compliance, and corporate historyand culture, comprehensively enhancing theprofessional capabilities of sales sta?. Additionally,multi-themed activities were arranged tostrengthen the cohesion of the sales team.
This year, we conductedspecialized training sessions,with 81 participants,totaling 37 training hours,and the project received asatisfaction score of 4.93 outof 5.
CorporateGovernance
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AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
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"Diverse Empowerment" forComprehensive Support
Degree Program Support
Certication Support
We actively seek partnerships with higher educationinstitutions to co-host training programs, encouragingand supporting employees to complete degreeprograms through self-study exams, correspondencecourses, distance education, and part-time graduateprogrammes. Employees who obtain degrees related totheir positions can apply for reimbursement of learningor examination fees to the Company, supporting theircontinuous professional development.
Kingsoft Office is committed to offering certificationsupport opportunities for all employees. We encourageand support employees in obtaining professional skilltitles and vocational qualification certificates in theirspare time, and assist employees in applying forrelevant vocational skill certicates and their subsidies,or national professional title recognition.
Management Capacity TrainingProject Name Training Target Training Content Results
Mid-levelManagement
Employee
Training
Mid-levelManagementEmployee
To address the development needs of mid-level management employees, we havelaunched specialized management training on systematic thinking and goal managementplanning. Such training aims to help mid-level managers clarify their roles andresponsibilities, understand the importance of aligning with organizational goals, andmaster e?ective processes and key steps in goal management. The training combineslectures with practical exercises, incorporating real business scenarios and goals tofacilitate hands-on practice. This enables mid-level management employees to reinforcetools and methods through application, deepening their understanding of the knowledge.
This year, we conducted 1 special trainingsession, with a total of 46 participants.The participant satisfaction score was 4.33out of 5, and the NPS value
was 4.02out of 5. This year, a total of 1 mid-levelmanagement employee was promoted tosenior management employee.
JuniorManagementEmployees
JuniorManagementEmployees
To enhance the core management skills of junior management employees, we haveidentified five key management points and designed a comprehensive set of generalcourses, helping junior management employees systematically learn managementmethodologies. Additionally, we o?er customized training programs tailored to di?erentbusiness lines, incorporating corresponding modules in the training to align with themanagement needs of various business units.
This year, we conducted a total of 5 trainingsessions for junior management employees,with 174 participants.
ProvincialManagers
Based on the competency model for provincial managers, we designed specializedtraining for them. In terms of team management, we developed a comprehensive setof courses to help key employees systematically learn management methodologies, tofacilitate the transition of provincial managers from core business sta? to managers. Interms of the business management, we, leveraging the professional competency itemsoutlined in the model, invited outstanding internal business experts to deliver training,addressing the skill gaps of future managers.
This year, we conducted 1 special trainingsession, with a total of 37 participants.
Young CoreSta? Class
ReserveManager
Talent
We selected and cultivated high-potential young core sta? through a series of trainingprograms, helping young managers understand their management roles, clarifytheir mission and responsibilities, and enhance their comprehensive managementcapabilities, systematic thinking, innovation, and collaborative communication skills.
This year, we conducted the fourth phaseof the young manager training project.Based on the prole of young managers,we selected and trained 26 high-potentialyoung managers, with a participantfeedback score of 4.82 out of 5.We evaluate the effectiveness of training through feedback from both participants and their supervisors. Participants are invited to provide qualitative and quantitativeevaluations on various aspects, including content, applicability of knowledge, trainer lecturing and literacy. Additionally, supervisors are requested to rate the competenciesof the trained participants, o?ering a third-party perspective on their improvement and the overall e?ectiveness of the training. Based on the results, we make necessaryadjustments and improvements to the training project.
NPS measures the willingness of participants to recommend courses to others.
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AppendixesAboutKingsoft O?ce
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Appendixes
Optimizing TalentRetention MechanismWe build fair and transparent promotion mechanisms and performanceassessment processes, establish a competitive remuneration system tomotivate employees, and ensure their e?orts are appropriately rewarded.Employee Promotion
Kingsoft O?ce Talent Development Pathways
We value the career development of our employees, fully respectingemployees' occupational development planning, and have establishedvertical and horizontal talent pipeline development programs.We have established a clear vertical promotion system, o?ering employeesdual career development channels in management and professionalism,fully respecting and supporting employees in choosing their own careerdevelopment pathways. Under the management of development channels,we have implemented a vertical promotion mechanism for junior, mid-level,and senior management employees, complemented by succession plansbased on the Company's talent inventory outcomes. Under the professionaldevelopment channels, we have established four major communities:
industry and research, operation, sales, and platform, subdividing into 22sequences. We have formulated corresponding promotion pathways fordifferent sequences, detailed promotion standards for different levels, andimproved the position sequence management model.To facilitate internal talent mobility and development while aligning withemployees' personal interests and career growth aspirations, we provideopportunities for internal transfers and rotations, encouraging employees topursue cross-regional and cross-channel growth. We also o?er guidance toemployees during transfers or rotations to help them quickly adapt to andunderstand their new positions
We continuously rene our promotion mechanisms and optimize the promotion management system, ensuring strict oversight at every stage fromreview system and processes to implementation. The fairness of promotions is measured across four dimensions: strict departmental nominationcontrol, clear evaluation standards, transparent and impartial review processes, and result calibration and alignment. This year, we further optimizedcompetency standards for each sequence, fully leveraging the screening function of the rating system to ensure rigorous control at every level. Weare committed to anchoring the core talent critical to the Company's development, enabling excellent employees to take the lead and drive progress,thereby enhancing the overall quality of our talent team Within the Company, we publicly displayed employees' career development channels andthe competency standards for each sequence. During promotion cycles, we conducted multiple brieng sessions on professional pathways, enablingemployees to easily access and quickly understand the specic competency requirements for each rank and benchmark their own skills accordingly.Additionally, to ensure consistency in evaluators' understanding, we organized evaluators to learn competency standards many times and providedunied guidance on their core literacies, thereby safeguarding the fairness of the review.
HorizontalCross-Channel Development Pathway
VerticalDevelopmentPathway
Management Development Channel
Senior ManagementMid-level ManagementJunior Management
4 Communities22 SequencesEstablishment of corresponding talentstandards and promotion pathways
Professional Development Channel
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Remuneration SystemKingsoft O?ce has established a remuneration system combining short-term and long-term incentives for all employees, with differentiatedcompensation strategies according to di?erent sequences and ranks,e?ectively utilizing the incentive role of the compensation system.
We regularly cooperate with external professional agencies to conduct salary surveys, constantly monitor employee salaries, benchmark against peer enterprises,and perform di?erentiated analysis of the Company's remuneration system based on factors such as rank and position. Based on the results of the analysis, wemake appropriate adjustments to employee remuneration. In 2024, we further rened our remuneration system to better motivate employees and enhance overallperformance.
In addition, the Company places signicant emphasis on addressing gender pay gaps and ensuring equal pay for equal work. Through regular reviews and analysisof employee remuneration data and other measures, we e?ectively monitor employee remuneration and ensure that all employees receive fair remuneration forequivalent roles and performance levels.
Including year-end bonuses, half-year bonuses, quarterly bonuses,monthly bonuses, and variable remuneration based on performanceassessment results.
We continue to implement equity incentive plans to attract and retainoutstanding talent, fully motivating the Company's core team. All full-time employees are eligible to participate in the selection. This year,we granted a total of 997,000 restricted shares to core managementpersonnel, key technical staff, and other employees who have madesignicant contributions to the Company.
We linked the individual position performance of core managers toteam goal achievement, ensuring the cascading of performanceobjectives across all levels. This encourages teamwork and improvesoperational e?ciency.
For sales sequence employees, we aligned a larger portion oftarget bonuses with sales performance, designing tailored incentiveschemes for different business models to drive higher sales targetsfrom each sales team. For R&D and functional sequence employees,we matched target bonuses to position value and ranks, ensuringtheir remuneration reflects the complexity of their work and theircontributions.
Optimization of Position Performance Bonus SystemDi?erentiated Remuneration StructureShort-termIncentives
Long-termIncentives
Chairman'sStatement
CorporateGovernanceAboutKingsoft O?ce
CorporateGovernance
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AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon FutureAboutKingsoft O?ce
Performance Management
敏捷对话指一种全年管理员工绩效和发展的非结构化方法。
We use the OKR (Objectives and Key Results)model to set performance objectives for eachlevel of the business unit. Based on teamgoals, employees in key positions will setmeasurable individual goals under the guidanceof department heads. The team and individualemployees ensure that goals are reasonable andsynergistic through top-down goal decompositionand bottom-up goal co-creation.
We consistently monitor employees' performance againsttheir objectives, conducting annual team performanceassessment through performance briefing and biannualindividual performance assessment using employeeself-assessment, departmental superior assessment,360-degree appraisal, and grade-by-grade calibration.The results of both team and individual performanceassessments collectively influence employees' bonuses,remuneration, and promotions. The Company's performanceassessment process prioritizes performance, followed byvalues, providing a comprehensive and objective evaluationof employees' annual performance.We have established e?ective communication mechanisms for employee career development. Each employee can engage in one-on-one communication with theirdirect supervisor regarding promotions and performance appraisal results to gain insights for future improvement. Additionally, we provide employees with channelsfor promotion result communication, performance communication and appeal & feedback. Employees can initiate an appeal within a 7-day window period forpromotion appeals. The Company has dedicated personnel responsible for the acceptance, recording, investigation, processing, and follow-up response to appeals,ensuring timely responses to employee inquiries. Employees can also track the progress of their appeals through the appeal system at any time. Upholding principlesof equality and fairness, the Company actively engages with all parties and, when necessary, convenes review panels to address employee appeals.
We encourage agile dialogues
betweensupervisors and employees, offering guidanceto deepen employees' understanding of theirroles. We actively listen to employees' opinionsand suggestions, continuously refining ourperformance management system.
Performance Objective SettingPerformance AssessmentPerformance Interview and Improvement
Kingsoft O?ce has devised and implemented the Kingsoft O?ce Performance Management Method, continuously optimizing a performance management cycle thatincludes performance objective setting, performance assessment, performance interview and improvement. We have established an online performance assessmentsystem, adopting a multi-faceted performance assessment mechanism. Employees or teams are evaluated for their performance quarterly, with results serving asthe basis for performance bonuses and rank promotions, thereby motivating employee growth. The Company's performance appraisal process is unbiased by race,gender, age, marital status, or political ideology.
In 2024, Kingsoft O?ce achieved a
%coverage rate for regular employee performance appraisals
Agile dialogue refers to an unstructured approach to managing employee performance and development throughout the year.
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CorporateGovernance
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Green Development,Toward a Low-Carbon Future
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About thisReport
AppendixesAboutKingsoft O?ce
Chairman'sStatement
CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
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Appendixes
Conveying Employee CareWe prioritize employees' physical and mental health, actively listening to their voices and fostering an open and inclusive communication environment. We provide both emotional and material support to employees.
Non-pay BenetsKingsoft O?ce focuses on employees' senses of happiness and belonging, providing multi-dimensional non-pay benets including work, health, subsidies, family and activities that cover all employees. The Company organizes a variety of activities toenrich the employees' leisure time, helping them to better achieve a work-life balance. This year, all kinds of non-pay benets of the Company covered 100% employees of the company.
Flexible working: exible working hours and working-from-home arrangements in special circumstancesComplete coverage: six insurances and one housing
fund, co?ee machines, and free drinksQuality cafeteria: employee canteens o?ering deliciousand a?ordable meals, with discounted prices foremployees and their familiesHairdressing services: hairdressing rooms within o?ce
premises
Personal care items: disposable personal care items
in restrooms based on employee needs For men, weprovide disposable razors, cotton swabs, and dentaloss; for women, we o?er hair ties, cotton swabs,dental oss, and more
Health insurance: annual health check-ups,
occupational health examinations, paid sick leave,supplemental life and medical insurance, etc.
Health seminar: Health knowledge popularizationto gain new knowledgeSpecialty clinic: Dental clinic, Chinese medicinephysiotherapy clinicMental health: Warm Heart EAP Program fordelivering mental health knowledge, and one-on-one psychological counselling and consultationservices for employees and their families
Fitness places: free gym, tness equipment, etc.
in the workplace
Health services: physical therapy room in the
workplaceHealthy activity: regular sports competitions andevents
Club culture: found 10 employee clubscovering football, basketball, yoga, andmore, and stand-up comedy shows andsummer employee camps
Corporate culture: corporate culture day, and
values role model story contestFestival events: holiday events organizedand holiday gift packs distributedAnnual travel: a travelling benet budget andannual employee trips
Workplace Benets Health Benets Activity Benets
Parenting support: maximum 178 daysof maternity leave and 15 days ofpaternity leave, with "Care Mum Rooms"providing childcare facilitiesOne-child care leave: 10 days of careleaveFamily day: Mid-Autumn Family DayProgram
Housing allowance: interns areprovided with accommodationMeal allowance: lunch and overtime/missed meal allowanceTransportation allowance: fullreimbursement of transportation costsfor overtime workGrowth package: anniversary packagesAllowance benets: special allowancefor employees in di?culty, sickness,and funeral allowanceRescue fund: According to therequirements of the Kingsoft O?ceRelief Fund Management Measures, toprovide nancial support for employeesin di?culties
Family Benets
Subsidy Benets
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Employee Activity Benets
To express the Company's recognition of and gratitude to employees, we have established the "Legacy Award", where employees receive an honorary certicate and a legacy medal uponcompleting every 5 years of service. In 2024, we introduced the "Graduation Gift" care scheme, presenting a customized gold employee badge to those who have served at Kingsoft O?cefor 15 years or more, as a token of appreciation for their long-term dedication.In 2024, we hosted the inaugural Corporate Culture Day under the theme "Moving Forward with Light", organizing local-themed events in Zhuhai, Wuhan, Guangzhou, and Beijing toexpress gratitude to employees, users, and partners.
Customized Gold Employee Badge
Inaugural Corporate Culture Day
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Employee Engagement
We are committed to providing a freer and more convenient communicationenvironment for employees. To this end, we established the Kingsoft OfficeiBBS Internal Forum, encouraging employees to freely exchange opinions,share experiences, and discuss issues. In 2024, we intensied the operationand promotion of the iBBS community, achieving an employee participationrate of 97.2%, nearly achieving full coverage. Since its establishment, thecommunity has generated over 1,000 posts, covering knowledge and technicalexchanges, discussions on company hot topics, and cultural activities, fosteringemployee engagement.Kingsoft Office conducts multiple employee satisfaction surveys annually,focusing on corporate development strategies, corporate culture, organizationalsystems, performance incentives, administrative services, employeebenefits, as well as employees' "engagement", "purpose", "happiness", andTo understand employees' voices, the Company conducts specialized satisfaction surveys annually. This year, the Company carried out 3 specialized satisfaction surveys:
：
We conducted an internal management survey for the PersonalBusiness Unit to gain in-depth insights into the unit's operational statusregarding organizational structure, staffing, process optimization,resource allocation, and performance management. The surveyaimed to identify potential issues and areas for improvement,providing data support and decision-making basis for formulatingprecise management enhancement strategies. The survey achieved aresponse rate of 82% and a satisfaction rate of 95%.
Additionally, we surveyed fresh campus recruits in the PersonalBusiness Unit to understand their adaptation after on-boarding. Basedon the survey results, we optimized the onboarding training contentand processes, refined the mentorship mechanism, and enhancednew employees' job satisfaction and integration speed. The surveyachieved a response rate of 68% and a satisfaction rate of 100%.
%The survey achieved a satisfaction rate of
%
The survey achieved a satisfaction rate of
In 2024, the average score across all dimensions in the employee satisfaction survey exceeded 95%.
To help employees address challenges encountered in their work,we conducted a survey within the Office Document R&D BusinessUnit, aiming to provide targeted solutions for improving their workexperience. The survey achieved a response rate of 73% and asatisfaction rate of 100%.
In 2024, achieving an average satisfaction rate of over
%
"stress". Based on the survey results, we hold review sessions and respondto employee feedback through executive communication meetings andother methods. Each business unit is required to implement at least oneimprovement plan based on the satisfaction survey feedback. Additionally,employees can give improvement suggestions for company canteens, parkconstruction, o?ce environments, and information systems through platformslike the iBBS Internal Forum, Executive Through Train, and Values FeedbackThrough Train.In 2024, Kingsoft Office conducted 4 employee satisfaction surveys ontopics such as work experience and office environment facilities, achievingan average satisfaction rate of over 95%
. Furthermore, we implementedimprovement plans based on employee feedback in satisfaction survey tocomprehensively enhance their work and life experiences.
The survey achieved a satisfaction rate of
%
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Key Employee Performance
Employee Recruitment New Employee Recruitment
Indicator Year 2024 Year 2023
Total Number of Employees 5,5054,869By EmploymentType
Full-time Employees 5,1894,558Part-time Employees 316311By Age Group
Employees Aged 30 and Below 2,8902,639Employees Aged 31 to 50 2,5992,216Employees Aged 51 and Above 1614By Rank
Management Employees 594485Non- management Employees 4,9114,384By Gender
Male Employees 3,6783,230Female Employees 1,8271,639
EmployeeDiversityPerformance
Percentage of Female Employees (%) 33.19%33.66%Percentage of Female Employees in Management (%) 26.06%28.66%Senior Management
Percentage of Female Employees (%) 22.09%25.00%Mid-level Management
Percentage of Female Employees (%) 18.11%22.56%Junior Management
Percentage of Female Employees (%) 31.18%30.88%Percentage of Female Employees in Sales and MarketingDepartment Management (%)
36.67%40.30%
Percentage of Female Employees in R&D Department (%) 20.90%22.15%Percentage of Minority Ethnic Employees (%) 4.81%4.87%Percentage of Employees with Disabilities (%) 1.05%0.48%
Indicator Year 2024 Year 2023
Total Number of New Employees Hired 1,5261,319Percentage of Vacancies Filled by Internal Employees (Internal Recruitment)
(%) 46.49%48.86%By Gender
Number of Male New Employees 950839Number of Female New Employees 576480By Age Group
New Employees Aged 30 and Below 1,1681,022New Employees Aged 31 to 50 357297Number of New Employees Over 51 10By Region
Number of New Employees from Mainland China 1,5231,317Number of New Employees from Hong Kong, Macau,and Taiwan
Number of New Employees from Overseas 11
Heads of rst-level departments
Heads of second- and third-level departments
Heads of fourth- and fth-level departments
The formula for calculating the percentage of vacancies lled by internal employees (internal recruitment) = the total number of vacant positionslled by internal employees within the company/the total number of vacant positions in the company during the reporting year.
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Appendixes
Employee Training Employee Turnover
Employee Health & Safety
Indicator Year 2024 Year 2023
Average Training Hours for Full-Time Employees
(Hours) 6.797.22
By Rank
Average Training Hours for Senior Management (Hours) 2.006.67Average Training Hours for Mid-level Management (Hours) 5.906.63Average Training Hours for Junior Management (Hours) 5.302.23Average Training Hours for General Employees (Hours) 6.877.98By Gender
Average Training Hours for Male Employees (Hours) 7.707.74Average Training Hours for Female Employees (Hours) 4.956.20Percentage of Trained Full-Time Employees (%) 100%100%
By Rank
Percentage of Trained Senior Management (%) 100%100%Percentage of Trained Mid-level Management (%) 100%100%Percentage of Trained Junior Management (%) 100%100%Percentage of Trained General Employees (%) 100%100%By Gender
Percentage of Trained Male Employees (%) 100%100%Percentage of Trained Female Employees (%) 100%100%
Indicator Year 2024 Year 2023
Voluntary Employee Turnover Rate
(%) 6.22%5.98%By Gender
Male Employee Turnover Rate (%) 5.11%5.08%Female Employee Turnover Rate (%) 8.30%7.83%By Rank
Senior Management Turnover Rate (%) 2.44%0.00%Mid-level Management Turnover Rate (%) 02.24%Junior Management Turnover Rate (%) 01.45%General Employee Turnover Rate (%) 6.27%6.04%By Age Group
Employee Turnover Rate for Age 30 and Below (%) 6.29%7.18%Employee Turnover Rate forAge 31-50 (%) 5.22%4.73%Employee Turnover Rate for Age 51 and Above (%) 5.88%0.00%By Region
Employee Turnover Rate in Mainland China (%) 6.29%6.00%Employee Turnover Rate in Hong Kong, Macao, and Taiwan (%) 5.88%0.00%Overseas Employee Turnover Rate (%) 00.00%
Indicator Year 2024 Year 2023
Number of Working Days Lost due to Work-related Injuries (Injury Leave) (Days) 00
The statistical scope of employee training only includes full-time employees
The statistical caliber for voluntary employee turnover rate only includes full-time employees who left the Company voluntarily during the reporting period. The following statistical caliber for employee turnover rate data by gender, rank, age, and region are all based on full-time employees who voluntarilyleft the Company during the reporting period. Voluntary employee turnover rate during the reporting period = Number of full-time employees voluntarily separated during the reporting period / (Number of full-time employees at the end of the reporting period + Number of full-time employees voluntarilyseparated during the reporting period)
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CorporateGovernance
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AppendixesAboutKingsoft O?ce
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Appendixes
SocialContributionsIn the current year, the Company allocated approx. RMB130,000 towards socialcontribution activities such as tree planting, charity sales and elderly care activities,organized 8 public welfare activities, and engaged 456 employee volunteers.
organized
public welfare activities
engaged
employee volunteers
Pioneering Technology for GoodKingsoft O?ce remains grateful to the society by utilizing its expertise in digitalization and intelligent technologies to explore innovative ways technologycan drive social good, enhancing convenience and well-being for society.
In the current year, Kingsoft O?ce launched the "WPS AI Making Hearing Possible"initiative on the International Day of Persons with Disabilities, o?ering free access toits "WPS AI Voice-to-Text" right for people with hearing impairments. Utilizing WPS AIvoice-to-text right, the Company helped people with hearing impairment to quickly andaccurately convert voice into text, empowering them to communicate more e?ectivelyand reducing daily communication barriers.
In Jun. 2024, Kingsoft O?ce collaborated with the Big Data and Articial IntelligenceSpecialized Committee of the International Alliance of Skills Development to hostthe "Online Training for WPS Skills" activity. This was a public welfare training thattargeted university teachers in South Africa, delivering live online sessions andinteractive teaching on WPS functions and skills, aiming to enhance teaching qualityand work e?ciency. This activity beneted over 40 teachers from various South Africanuniversities.
Kingsoft O?ce "WPS AI MakingHearing Possible" Activity
"Online Training for WPS Skills" Activity
On the International Day of Persons with Disabilities, Kingsoft O?ceProvides Voice-to-Text Solutions for People with Hearing Impairment
WPS Skills Online Public Welfare Training for South African Teachers
Case
Case
the Company allocated approx.
130,000
towards social contribution activities
Chairman'sStatement
CorporateGovernance
SustainabilityManagementAboutKingsoft O?ce
RMB
CorporateGovernance
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Chairman'sStatement
CorporateGovernance
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Empowering Users andReshaping the O?ce Experience
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Empowering Government and Enterprises in Quality and E?ciency Enhancement
Accelerating Digital Transformation in Government A?airs Enabling Overseas Government and Enterprise Development
Through research and development and innovation, Kingsoft O?ce accelerates the application of articial intelligence in government o?ce eld, addressing the growing demands of party and government organs, enterprises and institutions forstandardized, digitalized, and intelligent document writing. We also drive digital transformation of government and enterprises in overseas markets, strengthening the global presence of Chinese o?ce software.
In Dec. 2024, Kingsoft O?ce launched it's rst vertical eld big model in Wuhan - the Kingsoft GovernmentA?airs Model, based on the training of 100 million government corpus. The Company also signed a strategiccooperation agreement with the Wuhan East Lake High-Tech Development district to jointly promote theimplementation of the government a?airs model in Wuhan. This model assists users in drafting various typesof o?cial documents, o?ering intelligent polishing, proofreading, and formatting services, as well as providingpublic service-related assistance to citizens and businesses. The research and development and applicationof the government affairs model have improved office efficiency, bringing convenience to citizens andenterprises while accelerating the adoption of articial intelligence in government o?ce eld.
Wuhan East Lake High-Tech Development District and Kingsoft O?ce Signing a Strategic Cooperation
Agreement
Kingsoft O?ce Launches a Government A?airs Model, Advancing ArticialIntelligence Applications in Government O?ce FieldIn May 2024, Kingsoft O?ce o?cially announced the establishment of its ASEAN headquarters in Nanning,Guangxi, allowing Kingsoft O?ce's products to represent Chinese o?ce software on the international stage.Kingsoft Office has gradually built brand recognition overseas, with government and enterprise clients in
Kingsoft O?ce Established Its ASEAN
Headquarters, with Over 200 MillionMonthly Active Devices Overseas
ASEAN: the full name is the Association of Southeast Asian Nations, the members of which comprise Malaysia, Indonesia, Thailand, thePhilippines, Singapore, Brunei, Vietnam, Laos, Myanmar, and Cambodia.
ASEAN countries such as Thailand,Malaysia, Indonesia, Vietnam, andSingapore adopting Kingsoft Office'sproducts. Thailand is a key overseasmarket of Kingsoft Office. The ThaiMinistry of Justice has almost fullyadopted Kingsoft Office's products,covering more than 100 subordinateunits and over 50,000 users. This year,Kingsoft O?ce's monthly active deviceof overseas peoducts exceeding200 million, with ASEAN countriescontributing over 50 million.
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Accelerating Industry-University-Research IntegrationKingsoft O?ce actively embraces the development philosophy of "open integration and value co-creation", promoting the integration of industry-university-research collaboration. The Company innovates its technology research and development througha competition-based talent cultivation approach, and empowers more research and study teams with its core business capabilities, thereby facilitating e?cient development in the corresponding industries.
Kingsoft O?ce, together with Sun Yat-sen Universityand China Telecom, co-organized the "Zhuhai-Macau Youth Scientific Personnel ResearchCooperation" Seminar. During the conference, theyjointly discussed the key factors promoting researchcooperation among young scientific and technicalpersonnel in Zhuhai and Macau, as well as futurecooperation directions and innovations.
"Zhuhai-Macau Youth Scientic Personnel Research
Cooperation" Seminar
"Zhuhai-Macau Youth Scientic Personnel Research Cooperation" Seminar
Kingsoft O?ce continues to deepen its collaboration with universities, promoting the use of genuine softwareand leading digital skills on campus. The Company's partnerships with various universities encompasscurriculum reform, teacher training, and the establishment of practical training bases. Through sustainedinvestment in education, Kingsoft O?ce aims to create a closed loop from curriculum to training and practice,enhancing students' digital literacy and skills while promoting high-quality employment for university graduates.To date, Kingsoft O?ce, together with universities, has co-published 44 general computer science textbooks,provided training for over 5,000 university teachers, and established the WPS teaching platform integratinglearning, practice, assessment, and management in 210 universities, beneting nearly 400,000 teachers andstudents. Since 2021, Kingsoft O?ce WPS has been included as a subject in the National Computer RankExamination Grade 2, with nearly 2 million candidates in 2024.
Leading a New Direction for Domestic Software
To promote the innovative development of the artificial intelligence industry and facilitate the practicalapplication of academic research in enterprises, Kingsoft O?ce, in collaboration with China Society of Imageand Graphics, organized the 2024 Algorithm Challenge - the Chinese Text Smart Proofreading Competition.Individual and team participants can engage in the challenge by developing comprehensive AI algorithms,which will be further evaluated by the organizers. Outstanding students recognized for their performance inthe competition will be o?ered long-term internship opportunities and direct interview access with KingsoftO?ce. The competition attracted 67 universities and 338 teams, totaling 548 participants.
Kingsoft O?ce Awarding the Champion Team Sharing Kingsoft O?ce's AI Achievements at the
Scientist Conference
Kingsoft O?ce 2024 Algorithm Challenge
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Green Development,Toward a Low-Carbon FutureAboutKingsoft O?ce
Promoting Education Development of Digital Intelligence
Kingsoft O?ce is committed to promoting the development of digital intelligence in the education industry. By actively exploring innovative solutions for information-based educationand digital campuses, Kingsoft O?ce provides the education industry with comprehensive digital o?ce infrastructure and assists in building a new ecosystem of smart campus o?ces.Basic Education Digitalization Digitalization of University and College
EducationKingsoft Office actively promotes the development of digital elementary educationand improves the quality of basic education and the popularization of educationalresources. By building basic education platforms such as the K12
Library andthe WPS Docer Platform, we create various digital education tools such as virtualexperiments, network drawing boards, and interactive classrooms, integrating learningresources covering the learning lifecycle to meet the digital teaching needs of teachersand students in di?erent regions.
As of the reporting period, Kingsoft Office K12 Library had accumulated
3.70 million sets of online course, with a total of 77.21 million downloads of
educational resources for the year, covering 11.53 million users.The total annual number ofdownloads of K12 educationresources reached
77.21
million
covering
11.53
million users
K12 refers to the educational level from kindergarten through the third grade of high school.
In Apr. 2024, Kingsoft O?ce established a strategic cooperation with JilinUniversity of Finance and Economics, designating the university as a"Kingsoft O?ce Campus Plan" joint technical demonstration unit and a keydemonstration unit with strategic cooperation for educational co-creation.Jilin University of Finance and Economics has implemented the WPS365 products extensively across various facets of campus operations andeducational activities, including departmental evaluation voting, courseselection, grade inquiries, and laboratory maintenance requests, therebycomprehensively addressing the digital needs of faculty and students.In the current year, East China Normal University implemented WPS 365'sonline collaboration features to digitize and streamline campus operations.WPS 365's digital applications such as multi-dimensional tables, smartdocuments, and online meetings have been widely adopted by multipledepartments, with daily active devices exceeding 10,000.
Kingsoft O?ce Continues to Promote DigitalDevelopment Practices in University and CollegeEducation in 2024
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Ensuring Smooth Event OperationsKingsoft O?ce had been appointed as the o?cial collaborative o?ce software provider for the Chinese sports delegationat the 2024 Olympics. With its new productivity platform WPS 365, it served this top international sports event. Throughprofessional, e?cient and secure collaborative and cloud-based o?ce solutions, we provided a solid back-end support forthe athletes to win medals.
WPS 365 Served as the O?cial Collaborative O?ce Software Supplier forChinese Sports Delegation at the 2024 Olympic GamesThroughout the 2024 Paris Olympic Games, KingsoftO?ce served as the o?cial collaborative o?ce softwaresupplier for the Chinese sports delegation, utilizing itsnew quality productive force o?ce platform WPS 365 tosupport this top international sports event and protect theChinese sports delegation throughout the event. Duringthe competitions, WPS 365 provided collaborative andcloud-based o?ce services to Chinese delegation's sta?,enabling real-time access to and editing of documentsfrom any location, thereby ensuring that team informationremained updated and readily shareable. In terms ofemergency handling, WPS 365 could swiftly respond toand address emergency issues such as document lossand data breaches, thereby ensuring the continuity andstability of the delegation's operations.
Kingsoft O?ce Served as the O?cial CollaborativeO?ce Software Supplier for Chinese Sports
Delegation at the 2024 Olympic Games
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Rural RevitalizationKingsoft Office resolutely implements the CPC's and national rural revitalizationrequirements, empowering the digital and intelligent development of rural areaswith its expertise, and also integrates educational resources to promote educationalequity. By carrying out public welfare activities about rural education revitalization,the Company enhances its brand image for social responsibility while expandingits digital rural construction using its products. In the current year, the Companyinvested an amount of RMB1.6 million in rural revitalization, beneting groups suchas government agencies and institutions in townships, districts, and administrativevillages (autonomous organizations) areas.
In 2024, Kingsoft O?ce was successfully selectedinto the 36Kr WISE 2024 Business Leaders"Annual Social Responsibility and SustainableDevelopment Cases" for its project achievementsin supporting the digital transformation ofgrassroots education with WPS 365.
In Yunxi County, Hubei Province, teachers utilized WPS 365's clouddocument features to conduct online discussions and provide instantfeedback on the same platform, overcoming geographical barriers. Theplatform enabled the aggregation of experienced teachers' insights,streamlining lesson preparation steps and time and facilitating high-quality"collective lesson preparation". Excellent teaching courseware from this wassystematically categorized by grade, semester, subject, and unit, stored inWPS 365 as the shcool's teaching resources for online access and reuse byteachers.To date, WPS 365's online lesson preparation model has been implementedacross Yunxi County, beneting
middle schools,
primaryschools, and over3,000teachers, generating190,000
team documents and nearly300,000personal documents.
In the current year, Huize County, Yunnan Province, established a one-stop AI educationand teaching platform based on WPS 365 Education Edition. Over 10,000 local teachersadopted WPS 365 for daily lesson preparation, resource organization, and teachingresearch to improve the teaching efficiency. The Huize County Education Departmentadopted WPS 365 as a teaching platform for master teachers, organizing outstanding allexcellent and key subject teachers from urban areas to deliver online live classes. Thisprovided synchronized inter-school teaching sessions to ensure that high-quality teachingcontent reached rural schools, enabling both county-level and rural schools to participatein the same class. The application of this digital platform fostered closer collaborationamong teachers in the local "1+N" alliance schools, practically enhancing the e?ciencyand e?ectiveness of joint teaching and research activities while promoting the sharing ofhigh-quality teaching resources and education ideas.
One-Stop AI Educationand Teaching Platform
Live Online Classes Delivered byExcellent and Key Teachers
Kingsoft O?ce Was Awarded the "Annual SocialResponsibility and Sustainable Development Case"
WPS 365 Helps Yunxi County Grassroots EducationalOrganizations to Build a Digital Teaching and ResearchPlatform
WPS 365 Education Edition Accelerates Digital Process inHuize County's Basic Education
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About this Report
Overview
Report Sources
Conrmation and Approval
Report Access
Contact us by phone or by letter if you have any questionsabout the contents of this report.Our contact information is as follows:
Reporting Period
Report Scope and Boundaries
Reference Standard
This is the 2024 Sustainability Report of Beijing Kingsoft Office SoftwareCompany Limited (referred to as "Kingsoft Office", "the Company" or "We"),which comprehensively presents our sustainability concepts and practices andreports on the progress of our major sustainability work in the year.
The information, data, and cases used in this report are all from officialdocuments, statistical reports, financial reports, and public documents of theCompany, as well as information on sustainability practices collected andsummarized by various functional departments of the Company.
This report has been reviewed and approved by the Board of Directors.
This report is published in both print and electronic formats, in Chinese andEnglish. The electronic version of the report can be found on the officialwebsite of Kingsoft O?ce (www.wps.cn) and the website of the Shanghai StockExchange (www.sse.com.cn).
Beijing Kingsoft O?ce Software Company LimitedAddress: Kingsoft Software Building, No. 33 Xiaoying West Road, HaidianDistrict, Beijing, ChinaEmail Address: Ir@wps.cnFax: (010) 82325655Tel.: (010) 62927777
This report covers the period from Jan. 1, 2024 to Dec. 31, 2024, and somecontents may be beyond the above scope.
The scope of this report is Beijing Kingsoft O?ce Software Company Limitedand its subsidiaries unless otherwise stated.
This report is prepared in accordance with the Guidelines No. 14 of ShanghaiStock Exchange for Self-Regulation of Listed Companies — SustainabilityReport (Trial) and the Guidelines No. 1 for Self-Regulatory Supervision on ListedCompanies of the SSE STAR Market —Standardized Operation (Revised in Dec.2023); and with reference to the Guide No. 13 for Self-Regulatory Supervisionon Listed Companies of the SSE STAR Market— Compilation of SustainableDevelopment Reports. In addition, we referred to the Global Reporting Initiative(GRI) Standards and the UN Sustainable Development Goals (SDGs).
CorporateGovernance
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Empowering Users andReshaping the O?ce Experience
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No. Page
Chapter III Environmental Information Disclosure
Section 1Climate Change Response
Article 20Climate Change ResponseArticle 21Climate Change ResponseArticle 22Climate Change ResponseArticle 23Climate Change ResponseArticle 24
Climate Change ResponseKey Environmental PerformanceArticle 25/Article 26Climate Change ResponseArticle 27Climate Change ResponseArticle 28Climate Change Response
Section 2Pollution Prevention and EcosystemProtection
Article 29Adhering to Green OperationsArticle 30/Article 31
Adhering to Green OperationsKey Environmental PerformanceArticle 32
Supply Chain Security
Adhering to Green OperationsArticle 33Adhering to Green OperationsSection 3Resource Utilization and CircularEconomy
Article 34Adhering to Green OperationsArticle 35
Adhering to Green OperationsKey Environmental PerformanceArticle 36
Adhering to Green OperationsKey Environmental PerformanceArticle 37
Adhering to Green OperationsKey Environmental Performance
AppendixesGuidelines No. 14 of Shanghai Stock Exchange for Self-Regulation of Listed Companies - Sustainability Report (Trial) Index
Chapter IV Social Information DisclosureSection 1Rural Revitalization and SocialContributions
Article 38
Social ContributionsRural RevitalizationArticle 39Rural RevitalizationArticle 40
Social ContributionsRural RevitalizationSection 2Innovation-Driven and Ethics of Scienceand Technology
Article 41Innovation-Driven DevelopmentArticle 42Innovation-Driven DevelopmentArticle 43Innovation-Driven DevelopmentSection 3Suppliers and Customers
Article 44
Stakeholder EngagementSupply Chain SecurityArticle 45Supply Chain SecurityArticle 46Supply Chain SecurityArticle 47Product and Service Safety and QualityArticle 48Data Security and User Privacy ProtectionSection 4Employees
Article 49Safeguarding Employees' Rights and InterestsArticle 50
Safeguarding Employees' Rights and Interests
Supporting Employee Development
Conveying Employee CareKey Employee PerformanceChapter V Disclosure of Governance Information Related to Sustainable DevelopmentSection 1Governance related to sustainabledevelopment
Article 51
Sustainability Governance Structure
Sustainability ConceptsArticle 52Sustainability Due DiligenceArticle 53Stakeholder EngagementSection 2Commercial Conduct
Article 54Business EthicsArticle 55Business EthicsArticle 56Business Ethics
No. Page
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CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
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GRI Sustainability Reporting Standard IndexFirst-level sections of the reportSecond-level sections of the reportGRI Standards
About Kingsoft O?ce
Company IntroductionGRI2Milestones of Kingsoft O?ceGRI2Honors and Key PerformanceIndicators
GRI2Corporate Governance
Governance of the Board ofDirectors
GRI2Business EthicsGRI2, GRI205, GRI206, GRI404, GRI414
Sustainability Management
Sustainability GovernanceStructure
GRI2Sustainability ConceptsGRI2Stakeholder EngagementGRI2Materiality AssessmentGRI3Sustainability Due DiligenceGRI2Supply Chain SecurityGRI2, GRI308Empowering Users andReshaping the O?ceExperience
Product and Service Safety andQuality
GRI2Innovation-Driven DevelopmentGRI2, GRI203, GRI404Data Security and User PrivacyProtection
GRI2, GRI203, GRI404, GRI414, GRI418
First-level sections of the reportSecond-level sections of the reportGRI Standards
Green Development, Toward aLow-Carbon Future
Climate Change ResponseGRI2, GRI302, GRI305Adhering to Green OperationsGRI2, GRI302, GRI303, GRI306Key Environmental Performance/
Join Hands with Employees toBuild a Harmonious Enterprise
Safeguarding Employees' Rightsand Interests
GRI2, GRI401, GRI403, GRI405, GRI406,GRI407, GRI408, GRI409, GRI412Supporting EmployeeDevelopment
GRI2, GRI404Conveying Employee CareGRI2, GRI401Key Employee Performance/Serving the Society andDelivering Digital Power
Social ContributionsGRI203, GRI413Rural RevitalizationGRI203About this ReportGRI2
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CorporateGovernance
SustainabilityManagement
Empowering Users andReshaping the O?ce Experience
Green Development,Toward a Low-Carbon Future
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Serving the Society andDelivering Digital Power
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