Efficient Operation, Solidifyingthe Cornerstone of Governance
Regulating Corporate GovernanceMaintenance of Investor RelationsCompliance Risk ManagementCompliance with Business EthicsStrengthening Information Security
PART
PART
Responding to Climate ChangeEnvironmental and Energy ManagementStandardizing Pollutant Emissions“Green” Operation
Low-carbon Construction to PromoteSustainable Development
PART
R&D and InnovationQuality EngineeringSafeguarding the Rights and Interests of CustomersStrengthening Supply Chain Construction
Improving Service andPromoting Quality Engineering
PART
People-oriented, Laying theCornerstone of DevelopmentEquality and Diversity in EmploymentStaff Training and DevelopmentProtection of Employee RightsOccupational Health and SafetyHumanistic Care
PART
Stay True to the Mission，and Always PracticeCorporate ResponsibilityPublic Welfare ActivitiesOverseas Performance
IntroductionAbout this ReportAddress from Chairman of the Board
About ACTERSustainable Development Management
CONTENTS
Index of IndicatorsFeedback Form
Exploring the Wayto Development
Appendixes to the Report
Environmental, Social and Governance (ESG) Report 2023
IntroductionAbout this Report
This report is the first Environmental, Social and Governance Report (ESG Report) issued by ACTER Technology IntegrationGroup Co., Ltd. (hereinafter referred to as "ACTER", "Company" or "We"). Based on the principles of objectivity, standardization,transparency and comprehensiveness, this report discloses in detail the Company's environmental, social and corporategovernance practices and performance in 2023.
Report Background
This report is an annual report covering the period from January 1, 2023 to December 31, 2023. In order to enhance thecomparability and foresight of the report, some contents are beyond the time range.
Time Range
This report focuses on ACTER Technology Integration Group Co., Ltd., including its subsidiaries. Unless otherwise specified, thescope of this report is consistent with the scope of our annual report.
Reporting Scope
In order to practice the concept of low-carbon environmental protection and sustainable development, this report can be readonline or downloaded from the website of the Company (www.acter.com.cn) and the website of Shanghai Stock Exchange(http://www.sse.com.cn). If you want to know other information of the Company besides this report, you can refer to the annualfinancial report or browse the website of the Company.
Report Acquisition
The information and data disclosed in this report are derived from Company documents and statistical reports and reviewed byrelevant departments. The Company undertakes that there are no false records or misleading statements in this report and it isresponsible for the authenticity, accuracy and completeness of the content.
Data Source
In this report, for the convenience of expression and reading, the following terms have the following meanings (unless thecontext otherwise indicates):
Title Description
AbbreviationACTER, Company, or WeACTER LimitedSheng Huei InternationalACTER TaiwanACTER ShenzhenShenzhen DingmaoSheng Huei VietnamActer IndonesiaActer MalaysiaActer ThailandClean room
refers to
refers torefers torefers torefers torefers torefers torefers torefers torefers torefers torefers to
Full name
ACTER Technology Integration Group Co., Ltd.ACTER Engineering Technology (Suzhou) Co., Ltd., the predecessor of the CompanySheng Huei International Co., Ltd., a direct controlling shareholder of the CompanyACTER Engineering Technology Co., Ltd., an indirect controlling shareholder of the CompanyACTER Engineering Technology (Shenzhen) Co., Ltd.Shenzhen Dingmao Trading Co., Ltd.Sheng Huei Engineering Technology Company LimitedPt. Acter Technology IndonesiaActer Technology Malaysia Sdn. Bhd.Acter Technology Company LimitedAlso known as dust free room, high-end manufacturing industry's closed space tocontrol particles in the air, harmful gases, microorganisms, temperature, relativehumidity, spatial airflow distribution, airflow speed and vibration, static electricity,electromagnetic interference, noise, etc., aiming to meet the needs of productproduction process.
We are very interested in your comments on our social responsibility work or this report. If you have any thoughts orsuggestions on this report, please contact us in the following ways. Your valuable advice is highly appreciated.
Feedback
Securities Affairs Representative
Gao JiejieNo. 189 Shilin Road, Xushuguan EconomicDevelopment Zone, Suzhou High-tech Zone
0512-851863680512-87773169603163@acter.com.cn
Secretary of the Board of Directors
Chen ZhihaoNo. 189 Shilin Road, Xushuguan EconomicDevelopment Zone, Suzhou High-tech Zone
0512-851863680512-87773169acter.china@acter.com.cn
NameContact address
Tel.
Fax.
Shanghai Stock Exchange Self-Regulatory Guidelines for Listed Companies No. 1 - Standardized Operation (Revised in December 2023)Chinese Academy of Social Sciences Guide to Corporate Social Responsibility Reporting in China (CASS-ESG 5.0)Global Reporting Initiative Sustainability Reporting Standards (GRI Standards) (2021 Edition)United Nations Sustainable Development Goals (SDGs)
Compilation Basis
Environmental, Social and Governance (ESG) Report 2023
01 02
Address from Chairman of the BoardDear readers,ACTER officially landed on the Main Board of Shanghai Stock Exchange on October 13th, 2022. The significance ofour successful entry into the Main Board of Shanghai Stock Exchange is not only to gain the recognition and trust ofstakeholders, but also that ACTER will have more opportunities and platforms to explore and study new fields afterentering a new stage.ACTER adheres to the concept of "doing things right at the first time, doing things right every time", forging ahead,stepping forward steadily, and preparing for new goals and challenges. Here, on behalf of the Board of Directors, Iwould like to thank you sincerely for your concern and support for ACTER all the time!Committed to becoming the shaper of quality space and creating comprehensive value
The year of 2023 is the opening year of comprehensively implementing the spirit of the 20th National Congress, andit is the key year for the implementation of the "14th Five-Year Plan". Guided by Xi Jinping Thought on Socialism withChinese Characteristics for a New Era, the Company adheres to high-quality development, drives ACTER to become aleading one-stop professional service provider in the domestic clean room industry with new responsibilities, anddevotes itself to becoming a shaper of high-quality space to create comprehensive value of the economy, society andenvironment.Consolidating foundation and improving management
Adhering to the diversified and complementary business structure, the Company continuously enhanced the corecompetitiveness of each business segment and improved the overall business portfolio of the Company on the basisof consolidating the core business advantages. We strove to consolidate the foundation, gradually improved ESGmanagement, and promoted the deep integration of ESG system and business work.Refining resources and seizing opportunitiesThroughout the continuous progress and development of science and technology in the world, semiconductors, as anenabling industry, have brought convenience to human production and life style and improved the happiness index.While, the global semiconductor industry is facing some difficulties and changes, such as the change of internationaltrade environment, the risk of fragmentation of industrial chain, the external pressure of industry and other factorsleading to the slowdown of industrial development. To this end, the Company continuously optimizes internalprocesses, integrates refined and effective resources, and moves forward steadily on the basis of five elements ofquality, safety, cost, progress and environment. With the change of business environment at home and abroad, thecompetition in the domestic market has intensified, and some industries have migrated. With the stable customerrelationship, ACTER has laid out ahead of schedule and deepened the Southeast Asian market and achieved goodresults. In 2023, overseas subsidiaries achieved a year-on-year growth of 54% in operating income and 242% in netprofit.Practice "Carbon Peaking and Carbon Neutrality" for green developmentACTER actively responded to the national "Carbon Peaking and Carbon Neutrality" requirements, adhered tocomprehensive transformation, collaborative transformation, innovative transformation and safe transformation;guided by the "Carbon Peaking and Carbon Neutrality" work, it, in a coordinated manner, promoted carbon reduction,pollution reduction, green expansion and growth, and integrated the concept of green development into all aspects ofeconomic and social development, integrating environmental protection into the whole process of the Company'soperation, and thus promoting green industry. We are building a green, low-carbon and high-quality developmentspace pattern and promoting the optimization of industrial structure.
People-oriented philosophy for sustainable management
The Company attaches great importance to enterprise management, and is committed to creating a corporate culturethat matches the corporate goal of "quality first, leading technology, and perfect service"; advocates the coordinateddevelopment of individual employee performance and corporate strategy, and reflects it in the daily operation andmanagement system of the enterprise.In recent years, the Company has vigorously promoted activities such as "apprenticeship system", "reserve supervisortraining", KPI, OKR, "design calculation skills competition", etc., adhering to people-oriented principle and attachingimportance to the personal development of employees; at the same time, it has actively established harmonious laborrelations, created a diversified fair and just working atmosphere, improved competitive remuneration and benefits,completed employee training system, established medium and long-term incentive mechanism, and empoweredemployees to grow and develop healthily.Customer first and attentive serviceBased on the principle of consistently serving every customer, the Company optimizes the construction managementprocess, continuously improves the R&D skills, optimizes the local service layout, quickly responds to customer needs,and smoothly realizes the project delivery, laying a foundation for the development of multi-industry andmulti-customer goals, thus realizing the five-step development route involving "production", "sales", "people","development" and "finance". Besides, it actively maintains and stabilizes the business relationship with old customers,and at the same time, also lays a good foundation for the development of new customers.As the global economy continues to evolve, environmental issues, social responsibility and corporate governance(ESG) have become areas of increasing focus for investors and businesses. ESG investment concept is highlyconsistent with China's realization of Carbon Peaking and Carbon Neutrality strategy, which not only helps enterprisesrealize sustainable development, but also helps investors reduce environmental risks and social risks while pursuingfinancial returns.Although this is the first ESG report released by ACTER, as far as ESG is concerned, sustainable development, socialresponsibility, "Carbon Peaking and Carbon Neutrality" based emission reduction are not strange issues to ACTER.With more than 40 years of development history, ACTER has always adhered to the concept of "integrity-oriented,service improvement, scientific management and innovative service", adhered to the management of "cooperationeverywhere and winning step by step", integrated ESG management into all aspects of business development, workedhand in hand with various stakeholders to jointly promote sustainable development with economic growth,environmental friendliness、social harmony and create a better future.
Chairman of ACTER Technology Integration Group Co., Ltd.
Environmental, Social and Governance (ESG) Report 2023
03 04
ACTER Technology Integration Group Co., Ltd. was established in September 2003 with a registered capital of RMB 100 million.It focuses on providing comprehensive solutions for clean room system integration engineering for advanced manufacturingindustries and is a leading one-stop professional service provider in the domestic clean room industry.ACTER has been dedicated to serving high-tech factories and supporting environmental construction for over 20 years. Duringthe reporting period, it has been located in development center cities in 6 countries around the world and has establishedcooperation with over a hundred world-renowned enterprises. As a professional enterprise, ACTER has many experiencedsenior employees as its assets, with nearly a hundred employees over 10 years. The complete and reasonable staff structureallows for better accumulation and inheritance of project experience, thus accumulating some high-quality customers withlong-term relationship building confidence and trust between them, which has been widely recognized and praised bycustomers.
Exploring the Wayof Development
About ACTER
Company Profile
GRI : 102-2/102-3/102-7
Environmental, Social and Governance (ESG) Report 2023
05 06
Interior EngineeringHVAC Engineering
Monitor EngineeringFire Fighting Engineering
Electricity EngineeringProcess Engineering
LV EngineeringHOOK UP
The Company is committed to providing customers with overall solutions for clean room system integration engineering,covering a full range of services from engineering construction planning, design advice, equipment configuration, engineeringconstruction to engineering management and maintenance services, assisting with customers' business development.
Clean room system engineering
Main Business
Engineering design
Maintenance
Procurement management
Engineering construction
Professional construction managementSafety and health managementSystem integration and operation
Supplier selection and managementMaterial procurement/cost/quality controlDesign integrationProvide quality construction methods and value engineering
Dedicated department held responsibleProvide the best warranty and maintenance services
Clean room
systemintegrationengineering
Clean room
Vibration-reducing systemOther systems
Waste liquid and wastegas treatment system
Special liquid and specialgas storage systemDrainage
Fire fighting safety systemElectricity systemGeneral wastewaterWaste liquidand waste gas
Special liquidand special gas
Up-to-standard waterWater supply
Air
Airflow path system
Air treatment system
Contaminant detection
Temperature control
Particle filtrationParticle filtration
Interior systemEnvironment detection system
Electromagnetic interference control systemAcid-base adjustment
Particle filtration
Air pressure control
AMC controlTemperature controlHumidity control
Static control system
Water treatmentsystem
Environmental, Social and Governance (ESG) Report 2023
07 08
Development History
Corporate Culture2005ACTER EngineeringTechnology (Shenzhen)Co., Ltd. wasestablished.
2007
Sheng Huei EngineeringTechnology Company Limitedwas established.
1979
Indirect controllingshareholder, ACTEREngineering TechnologyCo., Ltd., was established.
2003
ACTER EngineeringTechnology (Suzhou)Co., Ltd. wasestablished.
2019
ACTER Engineering Technology(Suzhou) Co., Ltd. was renamedACTER Technology Integration GroupCo., Ltd.
2022
ACTER Technology IntegrationGroup Co., Ltd. was listed onthe Main Board of ShanghaiStock Exchange.
2013
Pt. Acter TechnologyIndonesia was established.
2019年
Acter Technology CompanyLimited was established.
2011Acter Technology Malaysia Sdn. Bhd.was established; Groundbreaking forthe new factory of ACTER EngineeringTechnology (Suzhou) Co., Ltd.
2012
Shenzhen DingmaoTrading Co., Ltd. wasestablished.
Corporate
spirit
Corporate
purposeServiceconceptOperationphilosophy
Honesty-based,perfect service
Scientific management,innovative service
Quality first,technology leading
Customer first,attentive service
Environmental, Social and Governance (ESG) Report 2023
09 10
Honors and Qualifications
ACTER Honors and Certificates
January 20232022 Annual Enterprise Listing AwardSuzhou National High-tech IndustrialDevelopment Zone Management Committee
February 2023Listing and Headquarters
Economic Award 2023Suzhou Xushuguan Economic andTechnological Development Zone Management Committee
Suzhou High-tech Zone ComprehensiveFree Trade Zone Management Office
February 2023Outstanding Contribution Entrepreneur
Suzhou Xushuguan Economic and TechnologicalDevelopment Zone Management CommitteeSuzhou High-tech Zone ComprehensiveFree Trade Zone Management Office
December 2023Certificate of Donation
to Gansu Earthquake
BenQ FoundationSuzhou High-tech Zone Taiwan CompatriotsInvestment Enterprise Association
May 2023Certificate of Donation to Welfare House
Suzhou Municipal Social Welfare House
July 2023Credit Rating: AAA
(2023.8-2024.8)
Jiangsu ABE Credit Rating Co., Ltd.
November 2023High-tech Enterprise Certificate
（2023.11.06-2026.11.05）
Science and Technology Department of Jiangsu Province,Finance Department of Jiangsu Province,Taxation Bureau of Jiangsu Province
Customers' Recognition
With excellent construction technology, customer-oriented service concept of good faith cooperation and rapid and timely localservice, ACTER has successfully implemented more than 400 clean room-related projects, including nearly 80 clean roomprojects of Class 100 and above, which has won a good reputation in the industry. In 2023, the Company obtained a number ofhonorary certificates from customers such as China Construction xxx Engineering Bureau and H Technology Co., Ltd., such as"Best Supplier", "Best Safety Management Team", "Excellent Safety Supplier", "Excellent Contractor", etc., and its project qualitywas unanimously recognized by customers.
Social Recognition
上海**工厂项目
上海**工厂项目安全评比
Environmental, Social and Governance (ESG) Report 2023
11 12
Supplier integrity agreement signing rate
100%
Amount of "Green Purchase"
（RMB 10k）
13,586.29100%
Labor contract signing rate
Social security coverage
100%
Employee training duration
(Hour)
10,9351,829.67
Welfare expenses
（RMB 10k）
Actual expenditureon safety production（RMB 10k）
142.93
Duration of safety education andtraining for concerned parties
(Hour)15,013
Coverage of safety education100%
Rectification rate ofpotential safety hazards100%
Key Performance
Corporate governance performance
Social performance
Environmental performance
Economic performanceTotal assets（RMB 10k）
190,436.25
Operation revenue（RMB 10k）200,892.50
Net profit attributable to the Parent Company
（RMB 10k）13,859.05
R&D expenses（RMB 10k）2,512.12
Proposed Cash Dividends（RMB 10k）8,000.00
Shareholders' General Meetings
（No.）
Board of Directors meetings
（No.）
Investors' visit（No.）
Performance briefing（No.）
Special Committee meetings
（No.）
Compliance training attended bydirectors, supervisors and officers
（No.）
Compliance training organized internally
（No.）
130+3
Environmental protection investment
（RMB 10k）
18.61
Rate of achievement ofenvironmental targets100%
Number of participants inenvironmental training(Person-times)1,368
Major environmental pollution accident
(No.)
Major environmental safety accident
(No.)
Board of Supervisors meetings
（No.）
Compliance training organized internally
（No.）
Environmental, Social and Governance (ESG) Report 2023
13 14
Sustainable Development Management
ACTER actively fulfills its corporate social responsibility and regards sustainable development as an important cornerstone forthe long-term stable development of the enterprise. We combine the expectations of stakeholders and are guided by the UnitedNations Sustainable Development Goals (SDGs) to further enhance public and stakeholder confidence in the Company'ssustainable development and continuously enhance the long-term investment value of the Company.
The Company attaches great importance to communication with various stakeholders, establishes a regular communication mechanism withstakeholders such as government or regulatory authorities, shareholders and investors, employees, customers, suppliers, public welfareorganizations or community organizations, media, etc. in combination with external development trends and its own business operationcharacteristics, timely understands and responds to the needs and suggestions of all parties, and effectively adopts a series of measures torespond to and meet the demands and expectations of internal and external stakeholders in terms of environment, society and governance.
Stakeholders CommunicationConcept of Sustainable Development
Managementdimensions
Management philosophy
GCorporateGovernance
EEnvironmentalProtection
SIndustrialValue
SEmployeeBenefits
SSocialResponsibility
The Company insists on building a sound corporate governancesystem and enhancing the transparency of corporate informationdisclosure. We maintain good communication with investors andprotect investors' rights and interests. We strengthen complianceawareness and improve clean governance. We improve ESGmanagement level and promote sustainable development of theCompany.With excellent environmental management concept, the Companycontinuously promotes the deep integration of corporateresponsibility and sustainable development, and puts it into practice.The Company closely follows the world science and technologytrends, integrates energy conservation, emission reduction andcarbon neutralization goals into its core business through theimplementation of ESG strategy, and actively responds to the call forglobal green development with practical actions.The Company continuously creates value for customers, deeplyunderstands customer needs, provides comprehensive servicesupport, and ensures that customers receive timely and professionalhelp. We continuously optimize service process, improve serviceefficiency and quality, pay attention to the establishment andmaintenance of long-term cooperative relationship with customers,and create greater value for customers. We standardize supply chainmanagement to achieve win-win development.The Company adheres to the people-oriented concept, safeguardsthe legitimate rights and interests of employees, regardless of raceand nationality, and provides employees with welfare benefits aboveaverage level; we attach great importance to the construction ofcorporate safety culture, organize and carry out safety activities,enhance the safety awareness of all employees, and create a goodsafety atmosphere; we cultivate outstanding talents and provide astage for growth, so as to promote the sustainable development ofthe enterprise while assisting individual achievements.The Company always advocates the concept of caring for societyand giving back to society, and is committed to achievingharmonious development between enterprises and society. Wecontinue to pay attention to education, earthquake relief, communitycare and other fields, demonstrate corporate responsibility in fulfillingsocial responsibilities, and make "ACTER" contribution to theharmonious development of society.
SDGs
StakeholdersExpectations and demands
Shareholders/investors
Employees
Suppliers/partners
Customers
Government/regulatory authorities
Community/public
Media
Risk controlInvestor relations managementProtection of minority shareholders' rights and interests
Transparent financial information disclosure
Shareholders' General Meeting
Temporary announcement
Compliance disclosure
Investors exchange
Compliance managementPaying taxes according to law
Party BuildingMaking contribution to economic development
Protecting local environment
Information Communication
Multi-level cooperationImplementing relevant policiesResponse mechanism feedback
Site inspection/survey
Industry-university-research cooperation
Supplier trainingSupplier evaluationResponse mechanism feedbackProtecting customer information
Customer satisfaction surveyConsumer online and offline communication activities
Team activitiesOnline communication platformCompensation adjustment mechanism
Promoting career developmentEmployees' Congress communicationHumanistic careEmployment systemCompensation and benefitsTalent cultivation and development
Occupational health and safetyCooperation and development
Supplier audit"Green" supply chainBusiness ethics and anti-corruption
Customer serviceInformation security protection
Ensuring product qualityTechnology and product innovation
Response feedback mechanism
Environmental protection
Public welfare and charity
Volunteer activitiesResponsible marketingOpen and transparent communication
Environmental training
Charity donationVolunteer serviceDisseminating health concepts
Issuing periodic reports
GRI : 102-40/102-44/102-47
Environmental, Social and Governance (ESG) Report 2023
15 16
Topic sorting
Research andcommunication
Assessment ofsubstantial issues
Establishing core
issue matrix
According to ESG related policies and regulations, international and domesticESG standards, the Company paid close attention to ESG evaluation indicators(MSCI-ESG rating, SASB, WIND rating, etc.) of capital market, analyzed ESGissues disclosed in the same industry, and sorted out 24 important issues.Stakeholder questionnaires were prepared based on the topics and interviews wereconducted with relevant departments. Stakeholders included: government and regulatoryauthorities, industry associations and research institutions, suppliers and partners,investors and shareholders, employees, customers, and non-profit and communityorganizations. In 2023, the Company received a total of 324 questionnaires.According to the issues affecting the sustainable development of ACTER, thestrategy in the operation process and the issues of high concern to keystakeholders, the Company conducted substantive assessment and determinedthe issues of high importance, medium importance and general importance.According to the questionnaire survey results, combined with the disclosure requirementsof regulatory authorities, the Company's sustainable development management practices,industry characteristics, etc., the Company conducted ranking analysis from the twodimensions, i.e., "importance to the sustainable development of the Company" and"importance to the stakeholders" to form a core issue matrix.
ACTER actively invites stakeholders to participate in research through online questionnaires to gain insight into their concernsand identify and address the Company's sustainability challenges. Through the establishment of a substantial issue identificationmechanism, the analysis and judgment of internal and external stakeholders are integrated to determine the annual importantissues, grasp the direction of sustainable development, ensure that social responsibilities are actively fulfilled while pursuingeconomic benefits, and achieve sustainable development goals.
Analysis of Substantial Issues
Generally important
Intermediately important
Intermediately importantHighly important
Importance to corporate sustainable development
Water resources utilization
Occupational health and safety
Information security andprivacy protection
Business ethics
Environmental management
Pollution and waste
Human rights protection
Responsible supplychain management
Tax governance
Energy management
Environmental protection technology
R&D and innovation
Social welfare
Risk management
Response to climate change
Labor relations management
Product quality management
Protection of shareholders'rights and interests
Quality of information disclosure
Material management
Employee training and development
Customers' rights protection
Governance strategy andorganizational structure
ESG governance
Specific measuresLinks
Importance to the stakeholders
Environmental, Social and Governance (ESG) Report 2023
17 18
Efficient Operation,Solidifying theCornerstoneof Governance
19 20
Regulating Corporate Governance
ACTER strictly abides by the Company Law of the People's Republic of China (hereinafter referred to as the Company Law), the Securities Law ofthe People's Republic of China ((hereinafter referred to as the Securities Law), and the Rules Governing the Listing of Stocks on the Shanghai StockExchange, the Company has continuously improved its corporate governance structure, established and improved a special corporategovernance system, strengthened information disclosure and investor relations management in combination with the actualcircumstances of the Company, and established a clear division of powers and responsibilities among the Shareholders' GeneralMeeting, the Board of Directors and the Board of Supervisors, with independent, efficient and transparent decision-making, so as toensure the Company's standardized operation. During the reporting period, the Company's corporate governance met therequirements of laws, regulations and regulatory documents relating to corporate governance of listed companies.
Shareholders' General MeetingThe Company strictly complied with the Articles of Association, the Rules of Procedure for the Shareholders' General Meeting and other relevantprovisions, standardized the convening, holding and proceedings of Shareholders' General Meetings, engaged lawyers to issue legalopinions on the legality of shareholders' meetings, ensured the equal status of all shareholders, especially minority shareholders, fullyexercised the legitimate rights and interests of shareholders, and ensured shareholders' right to know, participate and vote on majormatters of the Company.Key PerformanceDuring the reporting period, the Company held 2 Shareholders' General Meetings;
15 proposals were considered and approved.
Board of DirectorsThe Board of Directors of the Company exercises its powers in strict accordance with the Company Law, the Articles of Association and theRules of Procedure for the Board of Directors, including organizing and implementing resolutions of the Shareholders' General Meeting,deciding on the Company's operation plan and investment plan, formulating the Company's annual financial budget, final accounts planand profit distribution plan, formulating major acquisition plans and appointing or dismissing the General Manager and other officers ofthe Company.The Company attaches importance to the independence and diversity of the Board of Directors and strengthens the supervisionfunction of external directors. The Board of Directors has 7 members, including 3 independent directors and 1 female director. Theexisting directors have extensive working experience in the fields of finance, law, engineering design, etc., faithfully perform theirduties and earnestly implement the resolutions of the Shareholders' General Meeting. During the reporting period, the Board ofDirectors held 4 meetings and passed 49 resolutions, with an attendance rate of 100%.
The Audit Committee, the Nomination Committee, the Remuneration and Appraisal Committee and the Strategy Committee areestablished under the Board of Directors. They study related professional matters and put forward opinions and suggestions. Thespecial committees are in good operation. The meetings and resolutions meet the requirements of relevant systems and can functionnormally.
Key Performance
During the reporting period, the Board of Directors held 4 meetings, with an attendance rate of 100%,and passed 49 resolutions of the Board of Directors14%
86%Gender
FemaleMale
57%
43%Educationbackground
Master's degreeBachelor's degree
ACTER Board Diversity
Corporate Governance Overview
Operation of the Board of Directors, the Board ofSupervision and the Shareholders' General Meeting
Shareholders'General MeetingBoard ofSupervisors
Remuneration andAppraisal CommitteeBoard ofDirectorsSecretary of theBoard of DirectorsGeneral Manager'sOffice
General Manager
Internal AuditDepartmentQuality Control andSafety Department
Management &IntegrationDepartment
Business DivisionOperation DivisionR&D Technology
Accounting
Division
Administration
Division
Nomination Committee
Strategy Committee
Audit Committee
During the reporting period, 9 special committee meetings were held, with 44 proposals considered, including:
Audit Committeemeetings
NominationCommittee meeting
Remuneration andAppraisal Committee
Strategy Committee
meetings
GRI：102-18/102-22 /102-24
Key Performance
Environmental, Social and Governance (ESG) Report 2023
21 22
Case
Learning from Example, Setting Benchmark, and Stimulating New MotivationIn November 2023, the Company launched the activity of "Learning from the Examples Around", organized Partymembers of the Company to learn from the people around them and watch videos of advanced figures. Combinedwith the actual situation of the Company, we have selected a number of advanced models who are practical andresponsible, and set a number of reliable and traceable benchmarks by vigorously publicizing their advanced deeds.This activity not only enhanced the sense of belonging and honor of employees, but also created a strong atmosphereof entrepreneurship, which injected new vitality and motivation into the development of the Company.
Key Performance
During the reporting period, the Company held 4 meetings of the Board of Supervisors, with an attendancerate of100%, and 26 proposals reviewed.
Board of Supervisors
The Company has formulated the Rules of Procedure for the Board of Supervisors to standardize the deliberation and decision-makingprocedures of the Board of Supervisors and ensure the efficient and orderly operation of the Board of Supervisors. The Board ofSupervisors consists of three supervisors, including one Chairman of the Board of Supervisors and one employee representativesupervisor, who diligently and dutifully perform their supervisory functions, including effective supervision over the performance ofduties by directors and officers and matters related to the legal operation of the Company.
According to relevant laws and regulations and the Articles of Association, the Company formulated the remuneration plan for seniorofficers of the Company in 2023 in combination with the actual conditions such as the current economic environment, theregion, industry and scale of the Company, which was reviewed and approved at the sixth meeting of the second session of theBoard of Directors held by the Company, fully reflecting the design requirements of combining short-term and long-termincentives and balancing the interests of individuals and teams, fully mobilizing the enthusiasm of responsible persons andsafeguarding the interests of shareholders, thus achieving common development between the Company and management.
The Company adheres to the leadership of the Party, thoroughly implements the spiritof the 20th National Congress of the Party, formulates the theme education work planof the Party branch, and completes it on schedule to provide guarantee for theCompany to realize high-quality development; formulates the theoretical study plan ofthe Party branch, adopts the form of "Three Governing Bodies and One Class", andorganizes Party members to carry out study through multiple platforms such asLearning Power, Communist Party Members (www.12371.cn), Jiangsu Pioneer, SuzhouPioneer, Suzhou High-tech Zone Release, Suzhou Smart Party Building, etc. Significantachievements have been made in employee ideological guidance and Party Buildingwork, which has enhanced the overall ideological understanding and cohesion of theParty organization, successfully promoted business innovation, and made newbreakthroughs for the Company in market competition. During the reporting period, theCompany had 1 Party branch with 9 Party members.
Compensation Management for Directors, Supervisors and Officers
Intensifying the Party Building
Studying the Spirit of the 20th CPC National Congress
Party Branch Organizational Structure
ACTER Party BranchParty Branch Secretary
9 Party members
Case
From November to December 2023, the Party branch of the Company organized Party members and activists to studythe required bibliography such as Special Excerpts of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era,took the original text as the starting point of learning and practice, deeply studied and carefully studied the requiredbibliography of thematic education, followed up and studied the latest important speeches and articles of GeneralSecretary Xi Jinping in combination with the actual work and responsibilities and tasks, and truly realized the truthpower and practical power of scientific theory.
Deep Learning and Careful Understanding, Building a Solid Ideological Foundation
Environmental, Social and Governance (ESG) Report 2023
23 24
Case
The Company attaches great importance to investorrelations management and is committed to establishing asound communication mechanism with investors,broadening communication channels between theCompany and investors and achieving efficientgovernance. On April 24, 2023, we held a 2022 annualperformance briefing, which communicated withinvestors on the Company's development andperformance, market expansion and future planningthrough live broadcast, online text Q&A, guest on-siteexchange and guest voice interaction, reflecting thesincerity of the Company's communication with investorsand facilitating investors to understand the Companymore comprehensively and deeply.
ACTER Investor Performance Briefing
ACTER held a performance briefing
During the reporting period, the Company disclosed 57 interim announcements and 4 periodic reports.
Key PerformanceIn 2023, the Company held 3 performance briefings, received more than 130 investor visits, made 37 interactions onShanghai Stock Exchange e-interaction platform, with a response rate of100%.
Maintenance of Investor Relations
The Company strictly abides by laws and regulations such as the Company Law, the Securities Law and the Measures for the Administrative Measuresfor Information Disclosure of Listed Companies, and formulates systems such as the Information Disclosure Management System and the Internal Reporton Major Matters to disclose information truthfully, accurately, completely, timely and fairly in accordance with the information disclosureprocedures. The Company strengthened the management of insiders by implementing measures such as filing of insiders and registration ofexternal information submission, standardized the review process of external information submission, clarified the obligations andresponsibilities of relevant personnel to fulfill the confidentiality of undisclosed information, strengthened the Company's awareness ofinformation disclosure, and effectively avoided the occurrence of information disclosure violations. During the reporting period, there were nofalse records, misleading statements or material omissions in the Company's information.
The Company pays attention to maintaining investor relations, continuously carries out investor relations management, activelycommunicates with investors through various channels such as performance briefing meetings, investor field research, ShanghaiStock Exchange e-interaction platform and investor relations management column on the Company's website, responds toinvestors' concerns and maintains a good trust relationship between the Company and investors. During the reporting period,the Company held annual performance briefing for 2022, semi-annual performance briefing for 2023 and performance briefingfor the third quarter of 2023 to introduce relevant performance of the Company and answer hot issues concerned by investors.
The Company attaches great importance to the reasonable return on investment of investors, strictly implements the cash dividend policy andrelevant decision-making procedures for profit distribution as stipulated in the Articles of Association, and increases the transparency andoperability of profit distribution decisions, so as to facilitate shareholders to supervise the Company's operation and profit distribution. TheCompany distributed a cash dividend of RMB 8.125 (inclusive of tax) per 10 shares to all shareholders based on the total share capital of 80million shares and converted 2.5 shares per 10 shares from capital reserves as of the end of 2022. The total dividend payout amount was RMB65 million (including tax), representing 52.90% of the net profit attributable to ordinary shareholders of the Company in the consolidatedstatement. The Company plans to distribute a cash dividend of RMB 8 (inclusive of tax) per 10 shares to all shareholders based on a totalshare capital of 100 million shares as of the end of 2023, with a total dividend distribution of RMB 80 million (inclusive of tax), representing
57.72% of net profit attributable to ordinary shareholders of the Company in the consolidated statement.
Information Disclosure Compliance
Investors Exchange
Protection of Shareholders' Rights and Interests
Proportion of net profit attributable to shareholders ofthe listed company in the consolidated statements (%)
20222023
Total cash distribution (tax included) (RMB 10K)
20222023
6500
8000
10002000300040005000600070008000
Key Performance
Environmental, Social and Governance (ESG) Report 2023
25 26
The Company carries out prevention and early warning management for major events, formulatesemergency plans for major events of the enterprise; carries out emergency management,after-treatment and summary assessment according to the occurrence of major events.
Major accidenthandling procedures
The Board of Directors is responsible for the highest decision-making of comprehensive riskmanagement, the General Manager is responsible for the effectiveness of risk management andmay entrust officers to preside over daily work, and the General Manager's Office is the centralizedmanagement department responsible for the coordination and implementation of comprehensiverisk management.Risk managementagencies
The Company collects external and internal information related to risk management of theCompany, including historical data and future forecast data, and implements the collected initialinformation to each department and specific responsible person according to the division ofresponsibilities of the Company.
Risk informationcollection
The Company shall screen, refine, compare, classify and combine all the collected risk-relatedinformation, establish a risk database, determine the impact of each risk on the Company bycombining qualitative and quantitative methods, and rate them accordingly.
Risk rating
The Company forms a risk assessment system at the process level and the Company level, andtakes corresponding measures to prevent risks by assessing the main risk points of businessprocesses.Risk assessment
Risk management process
Case
Risk Management TrainingIn order to improve the risk management capability of each department and ensure that the risks of eachprocedure of the Company are controllable, the Company hired external lecturers to organize risk managementtraining for heads or agents of each department in September 2023, which enhanced risk awareness andmastered the methods of risk identification and risk assessment. After training class, each departmentindependently organizes discussion and formulation of various preventive measures on the risk assessmentresults, improves the system documents, and also conducts self-examination on the actual operation.
In accordance with the Basic Standards for Enterprise Internal Control and other laws and regulations, the Company has formulated theInternal Control Manual, established, improved and effectively implemented internal control, evaluated its effectiveness, and truthfullydisclosed the internal control evaluation report, reasonably ensured the legal compliance of operation and management, asset safety,authenticity and integrity of financial reports and relevant information, improved operation efficiency and effectiveness, and promotedthe realization of development strategies. In 2023, the Internal Audit Department of the Company conducted audit and investigation onthe Company's internal R&D, procurement, sales, investment, fund management and other items, and formed 56 internal control auditreports. According to the external environment and its own operation, the Company reviews the compliance of the system every yearand improves and revises the internal system. Besides, the Company engages an accounting firm to issue an assurance report on theinternal control of the Company every year to ensure the effectiveness of internal control.The Company actively carries out comprehensive risk management, formulates risk management strategies around the overallobjectives, carries out risk management in all aspects of the Company's operation and management and in all links of the businessprocess, implements risk management measures, cultivates a good risk management culture, and establishes and improves theorganizational system, information system and internal control system of risk management. At the Company's weekly supervisormeeting, the supervisors of all departments report the project progress, quality and safety to the General Manager. Every quarter, theGeneral Manager will convene a detailed meeting, and the supervisors at all levels will report the operating achievement in their office,and review the deficiencies of completed projects and share experiences, so as to optimize the management and decision-making ofthe Company and minimize or avoid risks as much as possible.
The Company strictly abides by the Law of the People's Republic of China on the Administration of Tax Collection, the Law of the People's Republic ofChina on Enterprise Income Tax, the Law of the People's Republic of China on Individual Income Tax and other national laws and regulations,standardizes the financial management process, ensures the accuracy and completeness of accounting adjustment matters, optimizesthe tax management system, practically performs various tax payment work, and prevents tax management risks.
In order to standardize the decision-making procedures of related party transactions between the Company and its controllingsubsidiaries and related parties of the Company and prevent related party transactions from damaging the interests of the Companyand minority shareholders, the Company has formulated the Related Party Transaction Management System, standardized the basic principlesof related party transactions of the Company, specified the decision-making procedures of related party transactions in detail, strictlyimplemented the related party avoidance mechanism, and when considering related party transactions, related directors and relatedshareholders must abstain from voting to ensure the legitimacy, necessity, rationality and fairness of related party transactions and tocontinuously improve the Company's risk management and control capabilities.
Compliance Risk ManagementGRI：102-11/102-30Internal Control System Construction
Deepening Risk Management
Tax Administration
Related Party Transactions
Environmental, Social and Governance (ESG) Report 2023
27 28
Flow Chart of Anti-fraud and Complaint Handling
General Manager's Office
Head ofGeneral Manager's Office
General ManagerBoard of SupervisorsBoard of Directors
The Company attaches great importance to integrity construction and anti-corruption work, strictly abides by relevant laws and regulations,establishes anti-fraud mechanism, prevents fraud, improves self-discipline level and fulfills compliance obligations. The Company'smanagement is responsible for establishing sound and effective anti-fraud procedures and controls, including fraud risk assessment andprevention, as well as self-assessment. The Board of Supervisors provides guidance on anti-fraud practices. As a permanent organization ofanti-fraud work, the General Manager's Office is responsible for organizing and implementing cross-departmental anti-fraud tasks. Eachdepartment assumes the anti-fraud responsibility within its own department. During the reporting period, there were no major corruptioncases in the Company.The Company has established an anti-fraud process, clarified the workflow of whistleblowers and supervision departments, encouragedemployees and business partners to actively report corruption and rewarded them; kept the information of whistleblowers confidential, andprotected whistleblowers to the greatest extent. The General Manager's Office is responsible for managing the reporting telephone numberand e-mail address of fraud cases, receiving real-name or anonymous reports from employees and external third parties, arranging personnelto conduct preliminary investigation immediately after receiving reports, verifying the contents of reports and issuing investigation opinions.
Compliance with Business EthicsGRI : 102-16/102-17/205-2Implement Integrity Construction
Strengthening Integrity Education
Anti-fraud and complaint management
1. Receive complaint
information
2. Preliminary
investigation andissuance of investigationopinions
7. Further investigation
and issuance ofinvestigation report
10. Implement of
handling opinions
11. Filing
End
Investigation report
Began
3. Review
8. Audit
Senior officers
Senior officers
5-2. Approval
6. Approval
9-1. Approval9-2. Approval
5-1. ReviewK1
K2
The Company advocates a corporate culture of integrity and good faith, creates an anti-fraud corporate culture environment,strengthens the construction of clean culture positions through internal management systems, induction education for new employees,signing of the Integrity Commitment Letter and other channels and forms, strengthens the dissemination of clean culture, and cultivatesemployees' awareness of integrity and keeping away from commercial bribery, so as to achieve environmental promotion of integrity.
In December 2023, All employees take an oath of integrity commitment again.
Strengthening Information Security
In order to improve the Company's ability to handle network and information security emergencies and ensure system security, data securityand stable operation, the Company strengthened network security management, earnestly implemented various security management systemsand measures, and actively responded to network information security emergencies in accordance with the Regulations of the People's Republic ofChina on Computer Information System Security Protection, the Interim Provisions of the People's Republic of China on Computer Information Network andInternational Internet Management and other relevant laws and regulations. Emergencies are classified into network security emergencies andinformation security emergencies, and rated according to the occurrence process, nature and characteristics of the incidents. Once suchincidents occur, we will initiate early warning processing and take prompt measures to control developments. After the incident has beenproperly handled and emergency response has been carried out, the information security team will review and propose corrective andpreventive measures to ensure that network and information security are fully guaranteed.
Responding to Emergencies
Communicationand verification
YesNo
Information security is the key to the stable operation of enterprises. The Company attaches great importance to information security, adoptsadvanced security strategies and strict technical protection measures to ensure the confidentiality, integrity and availability of data, andcontinuously improves the level of information security management. We actively carry out information security training to enhance employees'awareness of information security, master security skills, and practice them in daily work to jointly safeguard the Company's informationsecurity.The General Manager of the Company is responsible for information security management, determines work responsibilities, guides andsupervises information security work, sets up an information security team, and the team leader is held by the General Manager of theCompany. Besides, key positions of information system are set up and management is strengthened. Personnel at key positions must strictlyabide by confidentiality laws and regulations and relevant information security management regulations.Our systems enhance security by limiting inactive areas through hardware firewalls. With high availability file server, we will record operationlog, implement authority hierarchical management, prevent sensitive data from unauthorized access. To prevent data loss, we have backupstorage devices and offsite storage policies. We perform backup and restore drills regularly and standardize backup mechanisms to ensurerapid system recovery in case of failure. These measures together constitute the security and backup system of our system, which provides astrong guarantee for the normal operation of the Company.
Information Security Management
Yes
Environmental, Social and Governance (ESG) Report 2023
29 30
Low-carbon Constructionto PromoteSustainable Development
31 32
ACTER takes greenhouse gas emission reduction as an important strategic task, actively undertakes social responsibility for reducinggreenhouse gas emissions, and regularly conducts strict verification of direct and indirect greenhouse gas emissions to ensure theaccuracy and completeness of data. At the same time, the Company continues to promote technological innovation, continuouslyreduce carbon emissions in the production process, and contribute to the global response to climate change and protection of theecological environment.The company's total greenhouse gas emissions were 620.14 tonnes of carbon dioxide equivalent during thereporting period.
We have demonstrated firm determination and actions in the field of environmental protection, and established a special environmentalprotection organization, with the General Manager responsible for coordinating the work related to energy conservation andconsumption reduction control, and relevant departments responsible for specific environmental protection work, and continuouslyimproving the environmental management level.
Responding to Climate ChangeEnvironment and Energy ManagementGRI :302-4Greenhouse Gas Management
The Company continuously strengthens carbon emission management and carbon asset management, and has dedicated personnelresponsible for these two key tasks. These professionals not only have rich experience in carbon emissions and carbon assetmanagement, but also hold relevant qualifications such as SAQM Certified Carbon Manager Certificate and Carbon Trader Certificateto ensure the company's compliance and efficiency in this field.
Carbon Accounting Management
The Company attaches great importance to the education and training of employees on carbon management knowledge, activelyorganizes practical training to help employees master the accurate accounting method of greenhouse gas emissions, deeply interpretISO 14064-1 standard, enhance employees 'understanding of international standards for greenhouse gas accounting and reporting,ensure the smooth verification of greenhouse gas emission data of the Company, and provide a solid talent guarantee for theCompany to promote green development.
Carbon Emissions Training
ACTER strictly abides by the Environmental Protection Law of thePeople's Republic of China and other relevant laws and regulations,formulates the Energy Conservation and Consumption Reduction ControlProcedure in combination with the Company's own productionand operation characteristics, continuously promotes theconstruction of environmental management system, integratesenvironmental management into the daily operation of theenterprise, scientifically and reasonably utilizes energy andresources, and eliminates waste accordingly. During thereporting period, the Company has obtained ISO 14001:2015environmental management system certification, and noenvironmental violations occurred.
"Green" Management
Environmental management system certification
Environmental Management Organization Chart
General Manager
Quality Control andSafety Department
Engineering DivisionMaterial DepartmentService department
GRI : 201-2/305-1/305-2/305-3
categories2023
Direct GHG emissions (tCO
e)172.62
161.69
105.07
180.76
620.14
Indirect GHG emissions from energy inputs (tCO
e)Indirect GHG emissions from transport (tCO
e)
TotalIndirect greenhouse gas emissions from organisational use of products(tCO
e)
Environmental, Social and Governance (ESG) Report 2023
33 34
The Company has formulated the Management Procedure for Identification and Evaluation of Environmental Factors to comprehensively identifyand evaluate environmental factors that may occur during the service process of the Company, determine important environmentalfactors, and formulate corresponding management measures. The Company has established Quality Control and Safety Department,which is mainly responsible for the identification and evaluation of environmental factors, filling in the Environmental FactorIdentification/Evaluation Form in detail and compiling the List of Important Environmental Factors, which provides strong support for theCompany's decision-making in environmental protection.The Company has continuously improved its environmental emergency management system, formulated the Emergency Preparedness andResponse Procedure, which specifies in detail the emergency preparedness and response process of the Company in response toenvironmental emergencies, and defines the responsibilities and coordination mechanisms of various departments to ensure rapid andeffective response in case of emergency. In addition, the Company also pays attention to prevention and risk management, andimproves employees' emergency awareness and handling ability through regular drills and training.
Environmental Risk Management
ACTER continuously increases investment in environmental protection and is committed to improving environmental protectionefficiency in the implementation process of engineering projects by adopting new technologies, process improvements and processoptimization. During the reporting period, the Company invested a total of RMB 186,100 in environmental protection.Environmental Protection Investment
The Company attaches great importance to water resources management, strictly abides by the Water Law of the People's Republic of Chinaand other relevant laws and regulations, and continuously improves the utilization efficiency of water resources by strengtheningproject water management and introducing water-saving technologies and equipment. In order to enhance employees 'awareness ofwater conservation, the company has designed creative publicity slogans and widely publicized them in various office areas andproject sites to effectively reduce water consumption and waste.
Water Resources Management
According to environmental protection standards, the Company has set specific environmental management objectives and activelytaken corresponding measures to help achieve the objectives. During the reporting period, the Company achieved 100% of itsenvironmental objectives.Environmental Management Objectives
Indicators of Environmental Objectives 2023S/N
Major environmental
factors
Noise
Dust, and wastes
Fire
Objectives
Reduction of noise
generation and
propagation
Noise control at the operation site shall be withinthe range specified by the state.
0 fire accidents.
90% of bulk materials stacked and transportedwere covered; 100% of dust was controlled; 90%of waste was disposed of.Control of bulk
materials,
dust and wastes
Control of fire
Completion detailsIndicators
√
√
Achieved√
Chemical Oxygen Demand (COD)
0.078t
Suspended matter
0.014t
Ammonia nitrogen (NH3-N)
0.0083t
Total phosphorus
0.00022t
Total nitrogen
0.016t
PH
0.0076t
Pollutants Discharge of ACTER Wastewater
Discharge System
The Company strictly abides by the Law of the People's Republic of China on the Prevention and Control of Water Pollution, the Law of the People'sRepublic of China on the Prevention and Control of Atmospheric Pollution and other relevant laws, regulations and documents, formulates the ControlProcedures for Wastewater, Waste Gas, Noise and Waste Residue, adheres to the principles of reduction, harmlessness and reuse, and reducesthe impact on the environment by carrying out full-process control on pollutants generated during operation.Wastewater Monitoring
In order to ensure the fulfillment of the Company's environmental responsibility, we conducted detailed statistics and analysis on thewastewater discharge generated in the process of living and office, and regularly carried out wastewater monitoring to ensurecompliance with wastewater discharge.
Standardizing Pollutant EmissionsWaste Water and Waste Gas Management
Discharge type
ProceduresWastewater
Waste gas
During the construction of each project, it is forbidden to dump chemicals and liquids with unknown componentsinto the sewer; construction wastewater flows into the sedimentation tank, and the adjacent urban pipe network isdischarged into the sewage pipe network after sedimentation.Domestic sewage in the office area of the Company is discharged into the sewage pipe network of the High-techZone of Suzhou City.Oil products conforming to relevant national standards shall be purchased for each project; protective measuresshall be taken for hazardous chemicals used in construction, such as covering containers, ventilation of storagerooms, etc., and special personnel shall be assigned to inspect regularly to control and reduce volatilization ofhazardous chemicals.The Company's own vehicles are regularly tested for exhaust emissions every year and use unleaded gasoline.
Wastewater and waste gas discharge procedures
GRI：306-1/306-2/306-4
Achieved
Achieved
Environmental, Social and Governance (ESG) Report 2023
35 36
The Company attaches great importance to the management of solid waste, and has established system documents such as WasteManagement Control Procedures in accordance with the Law of the People's Republic of China on Prevention and Control of Environmental Pollution bySolid Wastes and other relevant laws, regulations and standard documents, specifying the basic requirements for the managementprocess, classification management, treatment management and comprehensive utilization management of solid waste, ensuring thecompliance and scientificity of the Company's waste management.
Waste Management
We strictly abide by the Noise Limits for Construction Site (GB12523 -1990), formulate a series of measures to ensure that noise duringstructural construction and decoration construction does not exceed 70dB in daytime, and noise at night is strictly controlled below55dB, and strive to create a quiet working environment and living space for employees and surrounding residents.
Noise reductionand technicalmeasures
The project department shall implement operation control on noise generated atproduction operation site.
When purchasing cutting equipment, it is required to choose low noiseand energy-saving products, and use them in strict accordance withthe operating requirements of the equipment.It is required to reasonably arrange the operation time of noisegeneration according to the surrounding environment and avoidthe rest time of residents.
Operators shall use personal protection (such as wearingearplugs) to reduce man body pollution.
Regular maintenance of noisy production equipment shall becarried out.
Professional organizations are engaged to conduct noise testing regularly.
Operator training.
Regular monitoring and inspection.
Noise Management
Classification
Construction waste: waste generated during constructionOffice waste: solid or liquid wastes produced in the office process other than hazardous waste
Waste disposal in office area: The service department shall place garbage cans in corresponding areas ofthe Company, and each department shall stack them to designated places according to regulations, and thedomestic garbage shall be delivered to municipal cleaning and transportation.Domestic garbage in each construction area shall be collected and stored separately according todesignated places to ensure no excessive accumulation of garbage. Regular disinfection shall be arranged insummer to control mosquito, with harmful factors to be eliminated, and garbage to be transported away bythe municipal service.
The safety officer shall be responsible for clear, obvious and accurate identification of wastes in constructionsite, office area and living area.
Treatment
Identification
General waste disposal procedures
Classification
Safety measures shall be taken for the disposal of hazardous wastes and chemicals that may burn, explode,poison, and other hazardous substances. It is strictly prohibited to directly pile them up and discharge theminto the ground, underground or any water body.The project department shall classify and recycle the wastes in the construction area according to therequirements of civilized construction on site. Toxic and hazardous wastes shall be stored separately andmarked, and rainproof, anti-emission and anti-seepage measures shall be set up to avoid re-pollution of air,soil and water and harm to personnel's health.For the disposal of toxic and hazardous wastes, the person in charge of each project shall contact and signan entrusted disposal agreement with the unit with business license and business license issued by the localenvironmental protection department to clarify the responsibilities and disposal requirements of both partiesand ensure that the disposal of such wastes meets the requirements of laws and regulations.
Hazardous wastes are placed separately in airtight containers or fully enclosed, and marked with the words"Hazardous Waste".
Treatment
Identification
Offices and construction sites: fluorescent tubes and batteries.Construction process: paint, glue, epoxy resin, alcohol, rosin water (thinner), etc.
Hazardous waste treatment procedures
Environmental, Social and Governance (ESG) Report 2023
37 38
“Green” Operation
GRI : 304-2/308-1
Adhering to the core concept of energy conservation and carbon reduction, reducing environmental pollution and reducing resourceconsumption, the Company continued to fully integrate green procurement and green construction methods, formulated green valueengineering proposals, created green projects, effectively protected the ecological environment on which the Company depends forsurvival and development, and helped to effectively achieve the goals of carbon peak and carbon neutralization. In the procurementprocess, we give priority to the selection of environmentally friendly materials and green services to promote the sustainabledevelopment of the supply chain; in the construction process, we adopt green construction methods to ensure efficient, energy-savingand environmentally friendly construction activities, and inject strong impetus into the sustainable development of the Company.
Green Engineering
Green Engineering Management Flow Chart
Based on customerneeds and budgets,we offer green valueengineeringsolutions forcustomer evaluationand selection.
We provide greenvalue engineeringsolutions tocustomers, reducewaste work andreduce materialwaste.
We purchase rawmaterials accordingto resource stock tobuild green supplychain.
We apply PLMmanagementmethod to optimizeprefabricationmethod to ensurehigh operationefficiency ofproductionequipment.
The materials used atthe project site areshipped in batchesaccording to theschedule to reduce thepossibility of surplusmaterials. The surplusmaterials are boughtback by Suppliers orused by otherdepartments.
Customercommunication
Greenplanning
Greenprocurement
Greenwork methods
Resourcesrecovery
Deeply recognizing the importance of intelligence and digitalization in energy conservation and emission reduction, the Companyactively monitors, analyzes, optimizes and dispatches energy usage in real time through scientific and technological means, improvesenergy utilization efficiency and reduces energy costs on the basis of achieving comprehensive control and management of energy,and strives to contribute to environmental protection and emission reduction.
Intelligent Emission Reduction
Key Performance
In 2023, the Company carried out 19 environmental protection training sessions, involving 1,368 person-times.
Propaganda on electricity savingPropaganda on water saving
Garbage classification"Cleaner Production" Slogans Posted on Site
The Company has always been committed to creating a beautiful and pleasant office and factory environment, designing green layout,regularly maintaining the greening of the plant area by professional organizations, ensuring the healthy growth of plants and theoverall beauty of the plant, making green plants a beautiful landscape by which, showing our responsibility in promotingenvironment-friendly development.
The Company deeply practices the concept of low-carbon, energy-saving and green development, organizes and carries outenvironmental protection training, and strengthens employees' awareness of environmental protection. Environmental protectionslogans are posted on construction sites and office areas to remind employees to care more about environmental protection,participate in environmental protection, advocate employees to use less water and electricity, pay attention to garbage classification,and jointly contribute to environmental protection.
“Green” Culture
ACTER's Green Plant Area
Environmental, Social and Governance (ESG) Report 2023
39 40
Improving ServiceandPromoting QualityEngineering
41 42
2021
13,175,300RMB
202219,101,700RMB
2023
25,121,200RMB
Company's R&D investment in recent three years
2021Obtained6 intellectual proper-ty rights, including 3 utilitymodel patents and 3 softwarecopyrights
Achievement of R&D objectives in recent three years
2022Obtained18 utility model
patents
2023年Obtained18 patents, including11 utility model patents and 7invention patents
R&D ObjectivesThe Company adheres to the core R&D goal of improving clean room integration technology, construction method andequipment improvement, continuously improves its competitiveness and promotes industrial progress, insists on innovation andcontinuous progress, and meets the increasing market demand. Our future long-term planning goal is to research technologiessuch as energy saving and carbon reduction, "Three Wastes" emission, equipment and environmental protection.
The Company dedicated to research and development of innovative clean room technology, aiming to make positivecontributions to the sustainable development of society and the promotion of green technology through continuous technologicalbreakthroughs and innovative practices.
R&D and InnovationInnovative Management Framework
ACTER has always adhered to the concept of open cooperation and creating a better future. It has arranged development centercities in 6 countries and regions around the world, reached cooperation with hundreds of world-renowned enterprises,established long-term and stable cooperation relations with many professional institutions, and jointly promoted scientific andtechnological innovation and achievement transformation. The Company has deepened the industry-university-researchcooperation, and carried out university-enterprise cooperation with Wuhan University of Science and Technology, making full useof university scientific research resources and talent advantages, jointly exploring cutting-edge technologies, developingprofessional talents, and injecting continuous vitality into the Company's continuous innovation and development.
Cooperative R&D Mechanism
ACTER constantly improves the incentive mechanism for scientific and technological innovation, formulates incentive systemssuch as the R&D Project Subsidy Management Measures, standardizes the management of scientific and technological awards, providesa good innovation environment and generous welfare benefits for employees, attracts and retains outstanding talents, andpromotes the scientific and technological innovation and sustainable development of the Company.The Company encourages employees to actively participate in national construction and design examinations, and rewardsemployees who have obtained certificates and filed with the Company as Grade I Constructor, Grade II Constructor, RegisteredSafety Engineer, Senior Engineer and Intermediate Engineer.
Innovation Incentive System
The Company attaches importance to digital and intelligent development, adheres to the corporate culture of "breakthrough,innovation, integrity, simplicity, green world, sustainability, safety and technology", actively promotes innovative projects,enhances the overall solution ability of high-difficulty factory construction, and moves towards the goal of becoming aninternational top engineering company. In the special process management system involving automatic control system, watertreatment system and secondary distribution system, the Company develops core competence through intelligent managementof science and technology, creates competitive advantage, realizes rapid growth of performance revenue, and has won manyhonors such as excellent Supplier awarded by global high-tech enterprises.
Driving Digital Development
R&D System
ACTER adheres to the development concept of innovation as themost important part, actively carries out theoretical research andpractical exploration, formulates the Research and DevelopmentManagement System and the R&D Fund Management Measures, strengthensthe standardized management of R&D, takes various measures tobuild an innovative R&D system, continuously deepens the reform ofR&D management system, optimizes the allocation of R&Dresources, improves R&D efficiency, ensures the orderly and efficientR&D work of the Company, supports business operations throughR&D achievements, and leads sustainable development withtechnological innovation. During the reporting period, the Companyhas been recognized as a high-tech enterprise.
High-tech Enterprise Certificate
Case
Seminar on Digital Talent Strategy Enabling Semiconductor Industry
ACTER has participated in the seminar on digital talent strategy enabling semiconductor industry,exchanged and shared experiences with industry colleagues, and explored the practice and application ofdigital talent strategy in semiconductor industry, with a view to leading the industry to a higher stage ofdevelopment and helping the prosperity and progress of global semiconductor industry.
Seminar on Digital Talent Strategy Enabling Semiconductor Industry
2023年度环境、社会及治理(ESG)报告
43 44
The Company attaches great importance to the publicity and education of employees' intellectual property protection, organizesemployees to carry out intellectual property protection training and carries out corresponding assessment. To ensure thesecurity of our technology and business secrets, we require suppliers, employees, contractors, consultants, customers andtechnology development partners to sign confidentiality agreements and jointly assume responsibility and obligation to protectour intellectual property rights.
Quality Management System
Adhering to the business philosophy of "quality first, technology leading, customer first and attentive service", the Company hasformulated systems such as Quality Environment Safety Management Manual, Bid Winning Startup Operation Control Procedure, Project ExecutionOperation Control Procedure, Commissioning Operation Control Procedure, Completion Settlement Operation Control Procedure, Acceptance WarrantyOperation Control Procedure, etc., to provide customers with full quality assurance during the design, construction and after-salesservice stages, thus ensuring that each link has clear operation guidance and quality control standards, and constantly improvethe project quality management system.In order to ensure that the project and service always maintain high standards, the Company has established a perfectorganizational structure. Each responsible department is responsible for preparing and updating the quality management systemaccording to the requirements of the certification system, and implementing the quality management work after approval by theGeneral Manager.
The Company insists on implementing the project quality, establishing a three-level quality management system, improving thedual quality control system, strictly controls the project quality from the project quality controlling process and the company'sinternal control quality controlling process, and ensuring the smooth progress of the construction process and the final projectquality by clarifying quality standards, formulating detailed construction schemes, conducting technical disclosure and training,strengthening material and equipment management, implementing process monitoring and inspection, and strengtheningcommunication and coordination, thus winning the trust of customers and achieving long-term development of enterprises.During the reporting period, the Company has obtained ISO 9001 quality system certification to ensure the effective operation ofthe quality system.ACTER is in the leading position in the field of high-tech engineering, providing customers with "one-stop" design andconstruction services with innovative construction methods and technologies, covering electromechanical works, purification,secondary distribution, environment and energy-saving projects. Through continuous deepening of the main business, it hascreated a high-standard production environment for high-tech enterprises, and has obtained certificates such as constructionenterprise qualification certificate, engineering design qualification certificate and special equipment production license.
Quality EngineeringGRI：417-1ACTER always places intellectual property protection in the Company's strategic development, formulates intellectual propertyprotection policies and corresponding training courses, establishes and improves intellectual property protection mechanisms,strengthens internal intellectual property management and external rights protection cooperation, and ensures comprehensiveand effective protection of the company's technological achievements.
Intellectual Property ProtectionQuality Engineering Management
Qualification Certification
Key Performance
By the end of 2023, the Company had accumulated61 items of intellectual property,including 9 invention patents, 52 utility model patents, 3 software copyrights and15 trademarks.
ACTER intellectual property training
Quality Management Organization ChartRisk ManagementIn order to effectively deal with project quality risks, the Company has formulated the Risk Management Control Procedure and theNon-conforming Product Control Procedure, which stipulate that the Quality Control and Safety Department is responsible fororganizing each department to identify risk factors and formulate control measures. Each department shall conduct riskassessment according to the identified risks, and formulate corresponding control measures according to the assessment results,so as to ensure that each project can meet the established quality standards and provide safe, reliable and efficient constructionproducts for customers. During the reporting period, the Company carried out 9 project quality risk assessments, and there wasno major quality dispute with customers, and there was no punishment by the quality and technical supervision authority due toquality problems.
General ManagerQuality Control
and SafetyDepartment
Material Department
EngineeringDepartmentQuality Engineer
R&D DepartmentBusiness Department
Management &Integration Department
Environmental, Social and Governance (ESG) Report 2023
45 46
The Company is committed to building a high-quality and high-level quality team, continuously carrying out systematic trainingfor quality professionals, focusing on the continuous improvement of quality and management level, from quality control andunqualified product definition, process and improvement on site construction site to employee ability enhancement, continuouslyconsolidating quality foundation, deepening quality collaborative governance and shaping excellent quality brand. During thereporting period, the Company held 2 quality return-visit meetings.
Quality Culture
Case
Construction Suppliers' Return Visit for Safety and Quality
Supplier quality return-visit
On April 14, 2023, the Company held a meeting for construction Suppliers' return visit for safety andquality, with the theme of "Building Together, Peace ACTER", summarizing the common quality defects ofeach project and each Supplier and the correction of such defects, and using the actual photos on the sitefor detailed explanations on the causes of common problems, improvement measures and how tostandardize operations. Through this meeting, all Suppliers can more clearly identify possible problems inthe production process, improve the quality awareness and problem solving ability of each Supplier, andthus take effective improvement measures.
2023 ACTER QualificationCertification
Qualification certificate of mechanicaland electrical engineering constructiongeneral contracting Class I
Installation, repair, and alteration ofspecial pressure equipment (industrialpipeline installation GC2)Filing Certificate for Business Operationof Class II Medical DevicesBusiness Operation License for Class IIIMedical Devices
Qualification certificate of engineeringdesign - building decorationengineering Special Class C
Qualification certificates of buildingengineering construction generalcontracting Class III, environmentalprotection engineering specializedcontracting Class III, and constructionlabor service （ungraded）
Qualification certificates of electronicand intelligent engineering specializedcontracting Class II, fire protectionfacility engineering specializedcontracting Class II, building decorationengineering specialized contractingClass II, building electromechanicalinstallation engineering specializedcontracting Class I
Environmental, Social and Governance (ESG) Report 2023
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Distribution of Suppliers
20222023Region
The mainlandof ChinaThailandVietnamMalaysiaIndonesiaTotal
Number
3,796
4,500
84.36%
4.24%
7.25%
1.11%
3.04%
100.00%
5,364
6,476
82.83%
4.05%
7.92%
3.09%
2.11%
100.00%
ProportionNumberProportionIdentify customer complaint types such as progress, quality, functional failures,environmental and safety dissatisfaction, economic losses caused to customers bymisoperation during construction, etc.The Management & Integration Department collects and summarizes customercomplaint data annually and submits them to the Management as inputs formanagement review.The Management reviews the causes of complaints based on the information in theCustomer Complaint Statistics Table and the responsible department.The responsible department formulates a solution after risk analysis based on the resultsof customer complaint analysis, which is reviewed by the department head andcommunicated with the customer about the requirements for the implementation of thesolution before implementation.The responsible department implements the solution, and the customer inspects andaccepts the implementation result of the solution and gives the result.
Complaint collection
Customer complaintstatistics
Complaint analysis
Measure development
Solution implementation
ACTER always practices the corporate culture guideline of "Do Right The First Time, And Do Well Every Time", providing eachcustomer with considerate service. The Company has formulated the Customer Satisfaction and Complaint Handling Procedure toensure that every feedback and complaint from customers can be handled in a timely, professional and effective manner,continuously optimize customer experience and actively respond to market needs.
Customer Service Management
Customer Satisfaction
Customer Privacy Protection
Supplier ManagementCustomer Complaint Handling
Customer Complaint Handling Control Procedure
ACTER products are widely used. The upstream raw material suppliers mainly involve making materials, hardware, fire fightingequipment, air conditioning, air purification and filtration equipment, electromechanical equipment, lighting equipment and othermaterials, covering the mainland of China, Thailand, Vietnam, Malaysia, Indonesia, etc.
The Company attaches great importance to customer satisfaction management, listening to customers' voices as a source ofpower to improve quality and service. We conduct customer satisfaction survey throughout the whole project cycle, fromconstruction preparation to construction process, then to warranty period and beyond, and finally to the Management &Integration Department's collecting and summarizing customer satisfaction data every year to prevent customer dissatisfactionincidents, thus continuously seeking quality assurance and improvement, and achieving customer satisfaction.
In order to resolve customer complaints quickly and effectively, the Company has formulated a sound customer complainthandling process, and strictly implemented it in the actual after-sales service process, continuously improving our service qualityand protecting customer rights.
ACTER always regards the protection of customers' information privacy as the top priority of the Company's operation, strictlyabides by the Network Security Law of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China andother relevant laws and regulations, strengthens internal management, and effectively prevents any customer informationleakage incident by taking a series of effective measures, including strengthening technical protection, improving internalprocesses, enhancing privacy protection awareness of employees and suppliers, etc., thus ensuring the security and privacy ofcustomer information.
Safeguarding the Rights and Interests of CustomersGRI：417-1/418-1
Strengthening Supply Chain ConstructionGRI : 102-9/204-1/308-2/414-1/414-2
Environmental, Social and Governance (ESG) Report 2023
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Key Performance
During the reporting period, the Company had a total of6,476 suppliers, and 7
suppliers were terminated; the green procurement amount was RMB 135,862,900,and the signing rate of supplier integrity agreements was 100%.
Case
Sharing Common Goal, Discussing the Future Together
Supplier Conference
ACTER actively promotes the construction ofstrategic supplier system, and is committed tobuilding a win-win, co-management andsynchronous growth cooperation relationshipthrough close communication with suppliers. In2023, we successfully held a supplier conference,attracting representatives from more than 110suppliers to discuss opportunities and challengesunder the new situation and share future strategiccooperation goals and development plans.
ACTER actively pays attention to the performance of suppliers in terms of environment and safety, and requires all suppliers tosign the Contractor Safety, Health and Environmental Protection Agreement to further clarify the requirements of suppliers in terms ofsafety and environmental protection. The Company adheres to the national and industry green development standards, respectsenvironmental protection procurement standards, consistently selects low-carbon environmental protection materials, and iscommitted to pollution prevention to ensure that our products and services meet both legal standards and customerexpectations for environmental protection and sustainability. We strictly implement the "Sunshine Procurement" and sign theSupplier Integrity Commitment with all suppliers, fully expressing the spirit of fair, just and honest cooperation, jointly resistingcommercial bribery and unfair competition, and opposing commercial frauds. Besides, we provide integrity complaint mailboxesfor suppliers and eliminate black-box operations to ensure the legitimate rights and interests of suppliers.
Responsible Procurement from Suppliers
Localized Procurement
The Company attaches importance to localized procurement in overseas regions, actively cooperates with local suppliers,continuously improves the safety of supply chain, reduces transportation costs of logistics, reduces possible negativeenvironmental impacts, and finally drives local economic development through the extension of industrial chain and promoteslocal employment.
The Company attaches great importance to supply chain management, strictly abides by relevant national laws and regulations,formulates the Supplier Management and Procurement Process Control Procedure, and carries out standardized management on supplieradmission, review, evaluation and withdrawal, ensuring high quality, timeliness and economy of procurement activities.
Before adding new suppliers to our system, we will, according to the New SupplierEvaluation Form, evaluate the supplier's capital, qualification, certification, companycooperation, construction project and other aspects. Those qualified ones in the initialevaluation are included in the List of Qualified Suppliers.
Supplier selection
According to the Supplier Evaluation Form, the supplier's cooperation, construction stagequality and safety performance are evaluated, and the supplier is rated into four grades:
A, B, C and D.Supplier rating
For the suppliers involved in large and medium-sized projects in the company, the
Materials Department will initiate the supplier evaluation process according to the
company management policy, and make a supplier evaluation announcement after
summarizing the scores at the end of the year.
Supplier audit
For unqualified suppliers, they will be suspended. If they want to cooperate with us
again, they will be evaluated according to the selection process of new suppliers.Supplier suspension
Proportion of Localized Procurement (%)
2023
ThailandVietnamMalaysiaIndonesia
98100
Environmental, Social and Governance (ESG) Report 2023
51 52
People-oriented,Laying theCornerstone ofDevelopment
53 54
50 or above40 (inclusive) – 50 (exclusive)30 (inclusive) – 40 (exclusive)Below 30
Agestructure
3.75%
10.93%
53.91%
31.41%
Staff Structure
In accordance with the Labor Law of the People's Republic of China, the Labor Contract Law of the People's Republic of China and other lawsand regulations, international human rights norms and human rights protection policies of the place where the operation islocated, ACTER has formulated the Staff Manual to advocate ensuring equality and diversity on the basis of complianceemployment and opposing employment discrimination. During the employment process, the Company fully respects thenationality, registered residence, ethnic group, political status, gender and religious belief of employees, prohibits illegalemployment such as child labor and forced labor, and prohibits violation of the employment policies and regulations. During thereporting period, 191 employees were recruited through social recruitment, internal recommendation, campus recruitment andother channels.
Equality and Diversity in EmploymentGRI : 102-8/401-1/405-1/406-1/408-1/409-1
Campus Recruitment
Zero tolerance for harassment (including sexual harassment), abuse and threats in theworkplace and in any external work-related environment.
Prevention ofunlawful infringement
Adhering to the principles of fairness, impartiality and openness, there is no distinctionbetween race, religion, gender and age when recruiting.Anti-discrimination
Age verification throughout the recruitment process.At the initial stage of recruitment, the identity information and age are verified throughthe recruitment system; personal identification information is required for inspectionduring the interview; the original personal identification certificate submitted by theemployee is reviewed and the copy is archived at the time of entry.Prohibition of child labor
Prohibition of forced labor in any form.Prohibition of forced labor related behaviors, e.g., restricting the personal freedom of employees.Employees who need to work overtime shall enjoy overtime compensation according to law.Anti-forced labor
Compensation is determined according to job responsibilities, without discrimination dueto gender, age, etc.Equal pay for equal work
Respect and realize freedom of association and respect employees' right to collective bargainingFreedom of association
Diversity of employee composition: provide corresponding job opportunities and the
same working conditions for people of different gender, age, education and disabilities.
Diversity of recruitment: mainly social recruitment and campus recruitment, through
online network recruitment, internal staff recommendation, campus recruitment and
other forms.Promotion of diversity
AdministrationFinanceTechnicalSales
Professionalstructure
13.28%
0.78%
3.91%
82.03%
Overseas regionsHong Kong, Macao and Taiwan of ChinaThe mainland of China
Regionalstructure
5.16%
22.50%
72.34%
Below Junior CollegeJunior CollegeBachelorMaster
Educationalstructure
7.03%
2.03%
50.63%
40.31%
Key Performance:
During the reporting period, the Company had640 employees, including 202
female employees and 11 ethnic minority employees; the labor contract signing ratewas 100%; the employee turnover rate was 14.78%.
Environmental, Social and Governance (ESG) Report 2023
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Case
Cross-Departmental Communication Training
In July 2023, the Company organized employees to carry out departmental communication and conflictmanagement training, and more than 50 people participated in the training online and offline. The traininghelps to improve the communication skills of employees in cross-department cooperation, and furtherenhances the ability of employees to handle complex situations and resolve conflicts.
Internal Training Courses
Key Performance
During the reporting period,56 training sessions were organized, with a total trainingduration of 10,935 hours and an average training duration of 17 hours; the trainingcoverage rate was 100%.
Employee Training Plan
ACTER believes that the talents are the most important asset of the enterprise, and continues to optimize the employee trainingsystem and talent echelon construction; through the establishment of clear promotion channels, it provides diversified trainingmethods to help employees improve their comprehensive quality, thus achieving the common growth and development of theCompany and employees.The Company attaches great importance to employee training and development, takes "developing employee potential andpromoting independent learning" as the strategic direction of talent development, formulates the Education and TrainingManagement Measures to form a hierarchical talent training system, and combines the Company's development and humanresources planning, employee career development needs and future development planning. In the fourth quarter of each year, itwill conduct a multi-dimensional training demand survey, scientifically prepares training plans, and carries out various trainingactivities. While meeting the lifelong learning needs of employees, we continue to support the long-term growth anddevelopment of the Company.In order to ensure professional development and skill enhancement of employees, the Company has set a standard of no lessthan 12 training hours per year for all employees, including online and offline, internal and external training. Moreover, we alsoset up annual compulsory courses for employees, and linked the training assessment results with performance bonus, so as toenhance employees' participation in training and effectively promote the efficiency of training results conversion.
Staff Training and DevelopmentGRI：404-1/404-2
Staff Training System
Training ProgramsTraining FormsNew employee training
General skills training
Professional ability
training
Leadership training
Staff Training System
A series of training for new employees are carried out immediately after their arrival,such as company introduction, understanding of company welfare system and companyculture, engineering management operation, procurement operation, informationoperation and accounting operation, etc.Seminars such as self-efficacy, time management, listening and communication coursesare held from time to time to cultivate employees' optimistic and positive workingattitude in addition to professional skills, so as to accumulate energy to start again.
EBMA, leadership, project management, reserve supervisor training courses are providedfor key trainees, leveraging case studies and practical experience of lecturers to enhancemanagement skills.
In order to strengthen staff's working skills and expand practical experience, relevantprofessional training courses are organized, including design, engineering, industry,finance, office software and other courses. It is hoped that the rich theoretical experienceof professional lecturers and practical experience of project managers will enhance theoverall professional skills.
Professional abilityLeadership
Leadership trainingProject management training
Common skills - Apprenticeship system
New employee orientation training
Reserve supervisor training
EMBA
Design coursesEngineering training
Industry training
Office software
Finance courses
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Case
Reserve Supervisor Training Camp 2023
Training Camp Activities
During the reporting period, ACTER launched the 2023 Reserve Supervisor Training Camp, aiming to selecta group of reserve cadres with both ability and political integrity, establish a talent echelon that iscompatible with the strategic planning of the enterprise, and further promote the professional growth ofreserve personnel.
Case
TTT Skills Training 2023
In order to improve the training skills of existing employees, the Company invites experienced lecturers tosystematically train employees in communication skills, communication skills, curriculum design skills andcurriculum interaction skills. In this way, we aim to improve the qualifications of our internal trainers,ensuring that each of them is able to meet the training needs of the company and has the ability to designand implement relevant training courses to effectively complete the internal training tasks of the Company.
Training of Internal Trainers and Lecturers
ACTER Promotion ChannelThe Company carries out the team building of internal trainers. According to the content and direction of professional courses,the Company selects middle-level and above personnel as internal trainers, encourages internal trainers to develop and teachcourses by participating in external training and giving class subsidies, which greatly improves the training density of theCompany and the relevance of courses to the actual situation of the Company.
Team Building of Internal Trainers
Training Platform Construction
Building Promotion Channels
In order to better support the operation of the training system and continuously improve the working ability of employees, theCompany has built an online learning platform of Magic Academy to provide various training courses to employees of theCompany, and fully meet the independent learning needs of employees in different positions. As at the end of the reportingperiod, the platform has integrated courses including education and training for new employees, professional courses andstandard general courses, among which 49% of the coursewares were independently prepared by internal staff, which hasbecome a new position for employees to learn independently and assist their growth.
The Company has formulated the Employee Transfer Management Measures, actively implemented employee career planning andposition change support measures, and provided job rotation opportunities for employees who match the positions to someextent. During the reporting period, the Company further optimized the rational allocation of internal resources by rotating thepositions of employees in R&D, procurement and engineering departments.
In terms of improving the professionalism and job matching degree of talent team, the Company formulated the Professional TitleSubsidy Management Measures to encourage all employees to participate in various qualification certification trainings andexaminations that meet the Company's strategy and job development requirements, provide convenience for employees toparticipate in relevant certification trainings, and cover the expenses of training and examinations; for professional licensesobtained, the Company provides subsidies on a monthly basis according to different professional titles, so as to supportemployees to further improve their professional abilities and assist their career development.
With the goal of "establishing a diversified and completepersonnel development structure, improving humanresources supported measures, and providing employeeswith a suitable development environment", ACTER hasestablished a talent training system that matches theCompany's development goals. According to the strategicplanning and business needs, combined with thecharacteristics of different positions, the Company hasformed a Y-shaped two-way development channel of"vertical depth, horizontal width, promotion standard anddevelopment space", and accelerated the growth of talentsand enterprise development on the basis of giving full playto individual potential and advantages.
Project assignmentOverseas assignment
We encourage job rotation within departments and continuously expand the scope ofprofessional competence of our staff.Through project assignment, we provide opportunities for employees in different fields tolearn and collaborate.
Job rotation
While expanding our internationalization, we provide overseas assignment opportunities forour employees to broaden their personal horizons and continuously enhance theircompetitiveness.
Administrative positions
The ManagementSenior ManagerManagerDepartment headSection supervisor
Senior Professional DirectorProfessional DirectorProfessional ManagerProfessional Supervisor
Professional positions
Senior staffStaffAssistant
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ACTER is committed to the well-being of employees. Following the principle of "giving priority to efficiency and givingconsideration to fairness", it has formulated the Measures for the Management of Employee Payment and the Measures for theManagement of Employee Assessment, closely linking the salary level of employees with the post value, performance appraisal andpersonal value of employees, and gradually standardizing the salary management while ensuring the reasonable growth ofemployee income.The Company's Salary system is based on post value, performance-oriented, and based on enterprise benefits, giving reasonablereturns to employees' achievements. In terms of compensation system design, the Company follows the principle of "maintainingexternal competitiveness and maintaining internal fairness", and conducts market salary level surveys every year to ensure themarket competitiveness of the Company's compensation and attract and retain outstanding talents. During the reporting period,the minimum salary of the Company's basic employees was much higher than the local minimum wage standard.
Protection of Employee RightsGRI :102-8/401-2/401-3/405-1/407-1Salary System Building
Salary structure
The salary structure of employees consists of five parts: monthly fixed salary, titlesubsidy, project management allowance, overtime pay and performance bonus, so asto show the fairness and incentive effect of salary.
Performanceassessment mechanism
We conduct assessment twice a year, and formulate personalized assessment plansfor different positions.Management positions: OKR target management evaluation is conducted accordingto the achievement of department key performance indicators, project-like workprogress and department team building indicators.Administrative position: evaluation is conducted according to the achievement ofpersonal annual work plan, the personal learning ability, the personal training hoursand the daily work performance of employees.Engineering positions: evaluation is conducted according to the achievement rate ofKPI indicators such as business capability and project execution results.Design positions: evaluation is conducted according to department output value,design scheme bid winning, annual work plan, academic ability and daily workperformance.
On the basis of providing a comprehensive and competitive salary system, the Company carries out diversified humanistic careactivities and provides diversified employee welfare support. The company has a sound welfare system, strictly implements thesocial insurance and housing provident fund system stipulated by national laws, pays pension insurance, medical insurance,unemployment insurance, industrial injury insurance and housing provident fund for employees upon entry, and activelyconstructs harmonious labor relations. In terms of employee welfare, we provide holiday gift certificates, transportation subsidies,communication subsidies, assignment allowances, annual medical examinations and other benefits to employees, and also createconvenience for employees in renting, buying houses and settling down.
Guaranteeing Employee Welfare
The Company has formulated the Employee Congress System, established trade union organizations in accordance with the law, heldemployee congress regularly, continuously permeated the concept of democratic management into all aspects of daily operation,and further guaranteed employees' democratic rights such as the right to know, the right to participate, the right to managementand the right to supervision through the coordinated promotion of organizations, mechanisms and measures. Meanwhile, theCompany respects every employee's right to appeal, and we have set up an "Employee Opinion and Appeal Mailbox" on theCompany's official website as an e-mail appeal channel to all employees, forming a diversified channel for suggestions andappeals, effectively promoting direct and effective communication between employees and management, the Board of Directorsand the Board of Supervisors.
Strengthening Democratic Management
Key Performance
During the reporting period, the social insurance coverage rate was100%, theaverage length of paid annual leave was 7 days, and the expenditure for employeewelfare was RMB 18,296,700.
Employees Welfare SystemInsurance benefits
Holiday benefits
Entertainment benefits
Other benefits
Pension insurance, medical insurance, unemployment insurance, work injury insuranceHousing provident fundLegal holidaysPaid annual leave, paid sick leave, marriage and funeral leave, maternity leave,paternity leave and breastfeeding leaveNursing leave, parental leaveWomen's Day leave (half day)Employee travelEmployee entertainmentAnnual health examinationThree Festival Gifts (Dragon Boat Festival/Mid-Autumn Festival/Spring Festival)Birthday gifts, wedding giftsFuel allowance, telephone allowance, assignment allowanceSubsidies for daily necessitiesInterest-free house purchase loanHousehold registration settle downHome return transportationProject accommodation
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Adhere to the publicity of factory affairs, and publicize the hot issues concerned byemployees in the employee congress, factory affairs billboard (company website,newspapers).HR mailbox is used as a suggestions platform for employees, listening to employees'opinions, and caring for employees' reasonable needs.When labor disputes occur, employees can negotiate with their organizations toresolve them. If negotiation fails or if a settlement agreement is reached and theagreement is not implemented, an application for mediation may be made to thetrade union committee.
Measures guarantee
Key Performance
During the reporting period, the employee satisfaction rate exceeded
88.8%, and
there were no labor disputes and human rights complaints during the year.Key PerformanceDuring the reporting period, actual expenditure on safety production was RMB1,429,300.
Case
Employee Satisfaction Survey
In 2023, the Company sent satisfaction questionnaires to 479 employees in various departments of theCompany by means of sampling survey. The questionnaire investigated employee satisfaction fromorganizational commitment, education and training, job satisfaction, management system and supervisors,and the overall satisfaction of surveyed employees to the Company exceeded 88.8%.
Case
A Project in Shanghai Won the Safety Management Award
On May 5, 2023, a general contractor of a projectin Shanghai held a project safety evaluationmeeting. With its outstanding performance inproject execution and safety management, ACTERwon the recognition and trust of the owner, thesupervisor and the general contractor, and won thehonorary title of "Best Safety Management Supplier2022-2023".
"Best Safety Management Award" Certificate
上海某项目安全评比
Occupational Health and Safety
Safety is the cornerstone of family happiness, the source of social harmony, and theguarantee of enterprise development. ACTER strictly implements the occupational healthand safety policy of "safety first, prevention foremost, comprehensive treatment", strictlyabides by the requirements of laws and regulations such as Law of the People's Republic ofChina on Work Safety, Fire Protection Law of the People's Republic of China and Law of the People'sRepublic of China on Prevention and Control of Occupational Diseases. It has formulated theQuality/Environment/Safety Management Manual and the Occupational Disease Prevention and ControlProcedure, established and improved the occupational health and safety managementsystem, and defined the prevention and control objectives of "no harm to the environment,zero safety disaster", implemented the responsibility for safe production, taken variousmeasures for safe production and occupational health, and comprehensively improved theprevention and control, emergency rescue and disaster reduction and relief capabilities.During the reporting period, the Company obtained ISO 45001:2018 Occupational Healthand Safety Management Certificate.
Safety Production Management
Occupational Health and Safety Management Certification
The Company has established an occupationalhealth and safety management organizationstructure covering all projects. It is responsiblefor participating in the formulation of safetyconstruction management plan andresponsibility system, safety conditioninspection before construction, safetyeducation and training of constructionoperators. It prevents and reduces productionsafety accidents by establishing effectiveself-restraint mechanism.
Safety Production Organization Chart
General ManagerQuality Control andSafety Department
Senior staff
Environmentalprotection staff
GRI：403-1/403-2/403-3/403-4/403-5/403-6/403-7/403-8/403-9/403-10
Hold regular meetings of staff representatives. During the reporting period, a totalof 1 meeting was held, with the Labor Union Income and Expenditure in 2022 reviewedand approved.Mechanism guarantee
Establish labor union organization and set up a special committee towork independently according to law.
Organizational guarantee
Environmental, Social and Governance (ESG) Report 2023
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Case
ACTER Fire Emergency Drill to Build a Safety Defense LineIn order to improve the employees' awareness and ability to escape from the fire scene and enhance theorganization and coordination ability of various departments under emergency situations, the Companyorganized and held a fire drill with the theme saying "everyone stresses safety and everyone knowsemergency response" on June 16 in accordance with the emergency plan management system. Throughfire theory knowledge training, fire safety oath making, smoke shelter escape, fire fighting drills and othermeasures, the fire escape ability and mutual cooperation ability of employees were further improved, so asto protect the sustainable and healthy development of the Company.
Emergency Response Team
Risk Identification and AssessmentACTER has established a complete double prevention working mechanism for safety risk rating control and hidden dangerinvestigation and treatment. The Company has formulated the Safety Management System and the Hazard Source Identification, RiskAssessment and Risk Control Procedures to identify safety risks existing in equipment and facilities, operation environment, personnelbehavior and management system in an all-round and full-process manner every year, clarify the hidden danger investigationfrequency, investigation contents and investigation methods of each department, classify, sort out and evaluate the identifiedsafety risks, register major hazard sources, strengthen dynamic management and rectify them in time. During the reportingperiod, .there were no safety accidents.Process SupervisionThe Company actively improved the supervision mechanism, and further played the dual role of guidance and inspection bysupervising and inspecting the risk factors in the key safety protection areas of the subcontracting project (the height differencearea of the passage side, the ceiling full-paving area, the steel structure pipe gallery area and the floor edge area), urging theresponsible persons to rectify the hidden dangers and close the problems.
ACTER continuously optimizes the emergency management system, formulating the Emergency Management Plan and EmergencyPreparedness and Response Procedure, and carrying out emergency plan drills on schedule to deal with various emergencies that mayoccur in production, environmental protection, occupational health and other aspects. In response to occupational health andsafety risk incidents, we have set up an emergency response team, thus establishing a corresponding control measure system,with emergency response plans duly prepared. During the reporting period, a total of 14 drills on various types of emergencyplans were carried out.
Fire-fighting squad
Responsible forfire fighting andmaintenance offire fightingequipment.
Responsible forthe first aid tothe wounded,transport of thewounded, andmedicaltreatment andmatters.
Assist in themaintenance ofvarious firefightingequipment, useof fire fightingequipment incase of disaster,and restorationof them afterdisaster.
Responsiblefor alarm andinternal andexternalcommunication, etc.
Remove obstaclesin the evacuationpath, and guidepeople toevacuate to safeplaces.
Co-ordinate thedrills,implementationand operation ofemergencyresponseorganizations.
Rescue squad
Safety protection
squad
Notification squadEvacuation squadCommand squad
Convener
Agent
Safety Risk Management
Safety Emergency Management
Group Photo of All ParticipantsCarrying Out Training
Making an Oath before DrillSmoke Shed Drill
Use of Fire ExtinguishersUse of Fire Hose
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A Project in Shenzhen - "The Month of Safety Production" ActivitiesIn order to effectively implement "The Month of Safety Production" activities , do a good job in the specialsafety management work on the construction site, focus on popularizing safety knowledge, andcontinuously strengthen the emergency response capability of accidents, a project of ACTER in Shenzhen,with the theme of "everyone stresses safety and everyone knows emergency response", formulated adetailed activity plan, conducted a number of drills including the use of fire extinguishers, fire escape, theuse of safety belts and emergency response methods such as bandaging of the wounded; and through thepublicity of safety knowledge, it further promoted the safe and civilized management of the constructionsite and ensured the smooth progress of safety production.
Posters and "The Month of Safety Production" banners
CPR TeachingSimulated Fall Rescue and Transportation
Safety ManualsFire Escape Drill
Safety Management of StakeholdersACTER highly values the safety management of stakeholders. We have formulated safety management systems involvingstakeholders such as the Code for Contractor Construction Personnel, and require stakeholders to strictly follow the same. Ourattention focuses on the contractors' construction operations, requiring them to strictly implements relevant systems andimprove the construction operation management and control from all aspects, e.g., self-inspection, safety education andtraining, safety management during operation process, defect improvement tracking, etc., so as to ensure the safe and orderlyconstruction operations.In addition, the Company continuously carries out safety training for relevant parties by means of admission safety notificationand on-site training, so as to improve the safety skills and awareness of management personnel and safety personnel ofrelevant parties as well as their awareness and understanding of the Company's safety standards.
Safety and Quality Training for Construction Suppliers
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Case
ACTER Family Joins Hands to Help Employees Overcome Difficulties
Launching Fundraising and Relief Efforts
During the reporting period, the Companylaunched a support mechanism foremployees whose parents suffered frommajor diseases and carried out fund-raisingactivities, fully demonstrating the solidarityand mutual assistance spirit of the ACTERfamily. We firmly believe that these warmand powerful activities will furtherstrengthen the cohesion and centripetalforce of the team and jointly lead theCompany to a better future.
Safty Culture BuildingIn terms of safety training, the Company actively builds a safety production culture for all employees, prepares safety educationtraining materials and safety production publicity materials, implements safety training plans by carrying out safety training,safety production monthly series activities, safety production inspection and strengthening emergency drills, strengthens safetyawareness and safety execution of all employees, promotes safety production and enhances employees' safety responsibilityawareness. The Company requires that each construction personnel shall receive safety training before entering the site. Onlythose who pass the examination can enter the site. Those who fail to pass the examination shall participate in the trainingexamination again. Those who fail to pass the examination for many times shall not enter the site, so as to effectively preventand contain the occurrence of safety accidents.
7.ACTER continues to build bridges of hope with love and does not allow any employee to become an "island". The Company
continues to provide care and help to employees in need, continuously improves the assistance and rescue mechanism, and iscommitted to creating a harmonious and warm working atmosphere. For employees or employees' families suffering fromsudden major diseases, the Company actively carries out assistance and donation to help employees relieve their urgent needs,so that employees can receive care from the company in a timely manner.
Occupational Disease Prevention
Occupational Disease Prevention Measures
Helping Employees with Affection
ACTER has always adhered to the occupational disease prevention and control policy of "prevention first, and prevention andcontrol combined", formulated the Occupational Disease Prevention and Control Procedure, and attached great importance to theoccupational health and safety of employees. For the existing occupational hazard factors, the Company strictly implements therequirements that occupational health protection facilities should be designed, constructed and put into use simultaneously withthe main project, and gradually adopts technical transformation and equipped with protective facilities to the workplaces thatcause occupational hazards, effectively protecting the physical and mental health of workers and the safe operation ofenterprises. In addition, the Company organizes relevant personnel to carry out occupational health examination every year, andthere was no suspected or confirmed occupational disease case during the reporting period.
Ensure safetyRaise awarenessImplement protectionOrganize inspection
Conduct construction safety, environmental and health analysis and review beforeproject commencement.Pay attention to the education of employees' personal occupational health protectionawareness, and carry out education and training regularly.It is required to wear labor protection articles when working on duty, and do not wearprotective articles with overdue or invalid functions.Regular inspection of personal protective equipment worn by employees on duty.
Humanistic CareWeekly Project Safety MeetingDaily Toolbox MeetingClosing Meeting Safety Propaganda
General Contractor Daily Safety InspectionSafety Education for FreshmenManagement Personnel Training
Key Performance
During the reporting period, RMB119,000 was invested in safety education andtraining for relevant parties, about 678 safety production training sessions wereorganized, with 14,356 participants, the duration of safety education and trainingwere 15,013.7 hours, with a safety education coverage rate of 100%.
Environmental, Social and Governance (ESG) Report 2023
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Key Performance
During the reporting period,11 employees enjoyed maternity leave, 42 employeesenjoyed parental leave, and the return rate of people taking parental leave was 100%.
Case
Artful Flower Arrangement to Welcome the "March 8" International Women's Day
In March 2023, in order to celebrate the arrival of the "March 8" International Women's Day, enrich theamateur cultural life of employees, and further enhance the happiness and sense of belonging ofemployees, ACTER organized female employees of the Company to carry out flower-arranging activities,and hired teachers to explain and teach related flower arranging skills.
Flower Arranging Activities
Case
Distribution of Sunstroke Prevention Drinks and Medicines
Distribution of Cooling Drinks and Medicines
During the reporting period, in order to repay the employees on the construction site for their efforts inthe hot summer days, the Company launched the activity of "sending cool drinks in the hot summer days"to continuously improve the working conditions and ensure the health of employees by distributing coolingdrinks and medicines.
Case
Smell Wormwood with Love, Taste “Rice Dumplings” with Joy
Dragon Boat Festival Activities
In order to carry forward the national spirit and inherit the traditional Chinese culture, ACTER organizedtwo "making rice dumplings" activities on May 24 and June 7 respectively, so that employees felt the joyof the festival and taste the happiness of life.
ACTER attaches great importance to caring for employees and is committed to creating a healthy and dynamic corporateatmosphere. Through organizing cultural and sports activities, team building, employee travel, company year-end banquet andother activities, it actively promotes the benign interaction between employees and enterprises, creates a comfortable workingand living environment, enhances employees' sense of belonging and happiness, and promotes the common growth ofemployees.In order to protect the relevant rights and interests of female employees, the Company strictly abides by the Law of the People's Republicof China on the Protection of Rights and Interests of Women and the Special Provisions on Labor Protection for Female Employees, specifying thatfemale employees are entitled to various women-dedicated holidays and leaves such as prenatal check-up leave, maternity leaveand breastfeeding leave. Female employees taking women-dedicated holidays, prenatal check-up leave, maternity leave andbreastfeeding leave are paid in advance according to the salary standard, and special activities for female employees areorganized on Women's Day on March 8 to show respect to their contribution.The Company is committed to creating a diverse and inclusive workplace environment that provides fair and equitableemployment opportunities and promotion environments for women. We attach importance to the representation of femaleemployees at all levels. During the reporting period, female employees accounted for 37%, female technicians accounted for
19.43%, and female management staff accounted for 17.54%.
Protecting Employees with LoveCaring for Employees with Love
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Case
Organizing Staff TravelIn 2023, the Company carefully planned and launched a number of tourist routes such as Qinghai-GansuRing Road, Chengdu Jiuzhaigou and Shanxi Datong Wutai Mountain, aiming to provide employees with anopportunity to relax themselves. We encouraged employees to have the travel with their families,immersing themselves in the magnificent scenery of nature and experiencing a different way of life, sothat they can have a sufficient rest.
Staff Travel
Case
2023 Year-end Dinner
On December 16, 2023, ACTER Suzhou Headquarters held a splendid year-end party with the theme of"ACTER Working Together, for a Brilliant Future". All the staff gathered to immerse themselves in variouscultural performances and exciting lottery activities. These activities not only created a festive atmosphere,but also fully demonstrated the enthusiasm and vitality of ACTER employees and witnessed the unity andstrength of ACTER family.
Year-end Dinner
Case
Staff Activities
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Stay True to TheMission,and AlwaysPractice CorporateResponsibility
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Case
Transmitting Warmth and Offering Love - ACTER Walking into Children's Welfare House
On May 10, 2023, ACTER volunteers went to Suzhou Municipal Social Welfare House. They sent stickers,coloring boards, puzzles and other toys to children in the welfare institute, and accompanied them tomake handicrafts, making they feel the warmth and care of society.
Case
ACTER Aided People in Gansu Earthquake
Donation Certificate
Great strength was gathered by mutualhelp,corporate responsibitity was demonstrated byovercoming difficulties together.On December18,2023, a magnitude 6.2 earthquake occurred inLinxia Prefecture, Gansu Province. After theearthquake, the Company actively responded tothe call, adhering to the sense of socialresponsibility and mission, and moved quickly todonate RMB 20,000 to help the affected people indifficulties.
Case
Making Contribution to the Development of Education
A Letter of Thanks from theTibetan Area Mountains
In order to effectively improve the current situation of lack ofmodern teaching equipment in Tibetan Area mountainousschools and improve the overall teaching quality of schools, theCompany donated computers to Xueyu Wenming Charity Schoolon April 30, 2023, helping the school to teach more studentsand contributing to the revitalization of rural education.
ACTER always insists on sharing development achievements with society, actively invests in public welfare charity, calls onemployees of the company to join the volunteer team, invests resources in many public welfare charity fields such as earthquakerelief, education and assistance to vulnerable groups, continuously practices social responsibility, and shapes a responsiblecorporate image.
ACTER encourages employees to fulfill their social responsibilities, cultivates employees' awareness of social responsibility byorganizing employees to participate in voluntary activities, and contributes to social welfare undertakings while building aharmonious corporate atmosphere.
Public Welfare Activities
Key Performance
During the reporting period, the Company invested RMB316,000 in public welfareNote: The statistical scope of the amount of public welfare investment was based on the time when the Company actually obtainedthe donation certificate.
Case
The 2nd "ACTER Scholarship" Award Ceremony was Successfully Held
A Photo of ACTER and the Award-winning StudentsDonation Certificate Issued
In order to encourage all students to achieve more, gain more and put what they learn in practice, ACTERGroup held the second "ACTER Scholarship" Award Ceremony at Wuhan University of Science andTechnology. During the reporting period, a total of 20 students won the scholarship.
GRI：413-1
Volunteers' Visit to the Children's Welfare Home
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While expanding our international business and enhancing our internationalization level, the Company continues to pay attentionto the well-being of overseas employees and carries out diversified employee activities to create a warm and harmoniousworking and living environment for overseas employees and enhance their sense of belonging.
A project in Nam Shan, VietnamA project in Thailand New Plant
Overseas Subsidiaries' Team Building Activities
Overseas PerformanceRelying on the national "The Belt and Road" strategy, ACTER accelerated the internationalization of enterprises, activelyparticipated in overseas project construction, provided more employment opportunities for local residents, and pushed localsocial and economic development. The Company continues to provide high-quality clean room solutions for globalsemiconductor, precision manufacturing and other industries with high-quality engineering services, helping overseas customersrealize intelligent factories and intelligent manufacturing.
Project managementand talent advantage
We have an excellent management team, many years of industry experience,long-term service to world-renowned enterprises in the industry, and have adeep understanding and cognition of the development of clean roomengineering industry.
Geographical advantage
We made our business layout in Southeast Asia, setting up subsidiaries inVietnam, Indonesia, Thailand and other countries, and relying on rich experiencein factory building to provide good localization services for overseas customers.
In 2023, we maintained our advantages in overseas markets:
GRI : 413-1
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1. Your overall assessment of ACTER ESG Report 2023:
□ Good □ Fair □ To be improved □ No comment
2. How do you think ACTER do in terms of customer service?
□ Good □ Fair □ To be improved □ No comment
3. How do you think ACTER do in terms of technological innovation?
□ Good □ Fair □ To be improved □ No comment
4. How do you think ACTER do in terms of industry development?
□ Good □ Fair □ To be improved □ No comment
5. How do you think ACTER do in terms of workforce building?
□ Good □Fair To be improved □ No comment
6. How do you think ACTER do in terms of volunteer work and public welfare?
□ Good □Fair To be improved □ No comment
7. How do you think ACTER do in terms of environmental protection?
□ Good □ Fair □ To be improved □ No comment
8. Do you have any other comments on the ESG work of ACTER?
Thank you for reading the ACTER Technology Integration Group Co., Ltd. Environmental, Social and Governance (ESG) Report 2023. In order toimprove our work in environmental, social and governance, further enhance our ability and level of sustainable development, andstrengthen communication with all sectors of society, we sincerely hope that you could give your valuable comments andsuggestions on the report.
Appendixes to the ReportIndex of Indicators
Feedback FormEfficientOperation,Solidifying theCornerstone ofGovernance
Exploring theWay toDevelopment
Introduction
Low-carbonConstruction,PromotingSustainableDevelopment
ImprovingService, and
Promoting
QualityEngineering
People-oriented, Laying theCornerstone of
Development
ContentsCASS-ESG5.0GRI Standards
Responding to Climate ChangeE5.1/E5.2/E5.3/E5.4201-2/305-1/305-2/305-3Environmental and Energy Management
E1.1/E1.3/E1.4/E1.5/E1.6/E1.7/E2.1/E2.9
302-4Standardizing Pollutant Emissions
E3.1/E3.2/E3.3/E3.4/E3.5/E3.6
306-1/306-2/306-4 “Green” OperationE1.8/E2.14/E4.1304-2/308-1 R&D and innovationV2.1/V2.2/V2.3/V2.4/Quality engineeringS4.1/S4.2417-1Safeguarding the Rightsand Interests of Customers
S4.5/S4.7417-1/418-1Strengthening Supply Chain
Construction
S5.1/S5.2/S5.4
102-9/204-1/308-2/414-1/4
14-2Equality and Diversity in Employment
S1.1/S1.2/S1.3/S1.4
/S1.5
102-8/401-1/405-1/406-1/4
08-1/409-1Staff Training and DevelopmentS2.1/S2.2/S2.3/S2.4404-1/404-2Protection of Employee RightsS1.6/S1.7/S1.8/S1.9
102-8/401-2/401-3/405-1/4
07-1Occupational Health and Safety
S3.1/S3.2/S3.4/S3.5/S3.6/S3.7/S3.8/S3.9
403-1/403-2/403-3/403-4/403-5/403-6/403-7/403-8/
403-9/403-10Humanistic CareS1.10/
About this ReportP1.1/P1.2/P1.3
102-1/102-12/102-46/102-50
/102-53Address from Chairman of the BoardP2.1/P2.2102-14About ACTERP4.1/P4.2/P4.3/P4.4102-2/102-3/102-7Sustainable Development ManagementG3.1/G3.2/G3.5102-40/102-44/102-47Regulating corporate governanceG1.1/G1.2102-18/102-22 /102-24Maintenance of investor relationsG1.10/G1.11/G3.6/G3.7/Compliance risk managementG1.3/G1.4102-11/102-30Compliance with business ethicsG1.6/G1.7/G1.8/G1.9102-16/102-17/205-2Strengthening information securityS4.6/
Stay True to the Mission，and
Always Practice Corporate
ResponsibilityAppendixes to the Report
Public Welfare Activities
Overseas Performance
Index of Indicators
Feedback Form
V3.4/V3.6
/A4A5
413-1413-1102-55
/
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