2011 年年度社会责任报告
可持续发展报告（2011）
2011 Annual Sustainability Report
2011 年年度社会责任报告
目 录
报告说明 .........................................................................................................................2
兴业银行概况 ..................................................................................................................3
综 述 篇 ................................................................................................................ 6
董事长致辞 ......................................................................................................................7
行长报告 .........................................................................................................................8
可持续发展与公司治理 ....................................................................................................9
管 理 篇 ...............................................................................................................14
提升内控与合规管理有效性 ...........................................................................................15
健全风险管理体系 .........................................................................................................21
积极创新环境与社会风险管理模式 .................................................................................24
防范金融犯罪 ................................................................................................................27
完善业务连续性管理 ......................................................................................................28
发 展 篇 ...............................................................................................................30
支持国家地方经济发展 ..................................................................................................31
真情回馈股东 ................................................................................................................36
真诚服务客户 ................................................................................................................38
扶持中小企业 ................................................................................................................45
携手同业发展 ................................................................................................................47
推动民生金融 ................................................................................................................49
环境友好篇 ...........................................................................................................52
推进绿色信贷 ................................................................................................................53
倡导绿色运营 ................................................................................................................58
回报社会篇 ...........................................................................................................60
搭建员工成长平台，提升员工价值 .................................................................................61
普及公众金融教育，促进金融与社会和谐 ......................................................................63
投身爱心公益活动，积极回馈社会 .................................................................................65
全 球 化 篇 .........................................................................................................67
配合监管机构，推动可持续金融发展 .............................................................................68
拓宽同业交流渠道，助推新兴市场国家银行业可持续发展 ..............................................68
接轨国际准则，传递中国银行业的声音 ..........................................................................69
对话非政府组织，加强信息交流 .................................................
