Xiamen ITG Group Corp., Ltd (Stock Code: 600755.SH)Continuously Creating New Value
Corporate Governance Leads to Sustainability
Excellent Operation Creates Shared Value
Innovation Drives Green Development
Party Building
Excellence Operation
Climate Change and Green Industries
Effective Governance
Responsible Supply Chain
Technology-empowered Green Supply Chain
Risk Management and Compliance
Protection of Clients' Rights and Interests
Green Finance
Act with Integrity
Information Security
Green Health Technology
Stakeholder Engagement
IPR Protection
Green Office
Work Safety
Environmental Protection Activities
Industry Engagement
Fulfill Social Responsibility
Growing with Employees
Data Summary
Strengthen Agriculture and Enrich Rural Areas
Employee Management
Reliable Energy Provision
Career Development
GRI Standards Content Index
Inclusive Financing Promotes Rural Vitalization
Employee Caring
Health and Wellbeing of Communities
Reader Feedback
Caring for the Community
Our Response to Pandemic and Disaster
About this ReportChairman's StatementAt a GlanceITG's 2021 ESG HonorsUnited Nations SustainableDevelopment Goals
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
About this ReportThis is the Environmental, Social and Governance Report of2021 ("this Report") published by Xiamen ITG Group Corp., Ltd("ITG" or "We"). This Report is to provide our stakeholders witha deep understanding of our sustainable activities in theprevious fiscal year and our contribution to the United NationsSustainable Development Goals (SDGs).
Referenced GuidelinesWe prepared this Report in accordance with the CASS-CSR 4.0 and GRIStandards: Core option, as well as the requirements of the Guidelines ofShanghai Stock Exchange for the Application of Self-Regulation Rules forListed Companies No.1—Standardized Operations. In promoting sustainability,this Report also refer to the United Nations Sustainable Development Goals(SDGs).
Reporting Period and BoundaryThis Report principally covers actual information for the fiscal year beginning onJanuary 1, 2021, and ended on December 31, 2021 (FY 2021). However, some ofthe most recent information on our activities and initiatives are also included.Unless otherwise specified, the environmental data disclosed in this Reportcovers ITG and its major group member enterprises, and the economic andsocial data covers the enterprises within the scope of consolidated statement ofITG.
Report Acquisition and Feedback
This Report is published in electronic format in simplified Chinese and English.In case of any discrepancy between the Chinese version and the Englishversion, the Chinese version shall prevail. For the electronic version of thisReport, visit our official website (www.itg.com.cn) or the website of theShanghai Stock Exchange (www.sse.com.cn). We welcome your feedback atzqswb@itg.com.cn.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
The year of 2021 marked the beginning of the implementation of ITG's 14th Five-Year Plan. We go from strength to strength andtake a new step forward to create new value.
In 2021, we focused on the core business of supply chain management, and strengthened the synergy of financial services. Weactively expanded into a new sector of health technology, paved the way in line with ITG's diversified industrial layout and built abrighter future. For many years in a row, we have been included in the Forbes Global 2,000 Listed Companies and the Fortune Top50 Chinese Listed Companies. In 2021, we were appraised as one of the first batch of National Demonstration Enterprises onSupply Chain Innovation and Application by MOFCOM and seven other units, and listed as Demonstration SOE on CorporateGovernance by SASAC. We responded proactively to the aftermath of the challenges of the COVID-19 pandemic on global businessdevelopment, and achieved YoY increases of 32.38% in operating revenue and 30.61% in net profit attributable to shareholders ofparent company.
Our vision is "to become a trustworthy integrated services provider worldwide". We make business layout in the global market,build a vertical industrial chain by vertically expanding in the upstream and downstream, as well as expand business categories byhorizontally replicating the comprehensive service mode of the supply chain. We pool diverse and high-quality resources, as wellas integrate them to build a diversified and comprehensive industry and finance ecosystems. By matching industrial investmentwith integrated supply chain comprehensive services, we work with industrial partners to promote industrial transformation andupgrading and high-quality development.
Chairman's Statement
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
In 2021, we continued to advance the "going global"business strategy, as well as actively participated ininternational forums and exhibitions such as the BRICSForum, China International Import Expo (CIIE) and ChinaInternational Consumer Products Expo (CICPE). We havereached several international cooperations, and completedthe spot trading of iron ore through WeChat applet withVALE S.A., one of the largest producers of iron ore in theworld. We established a platform company in Uzbekistan forfurther development of cotton business in Central Asia. Wehave continuously advanced the internationalization of oursupply chain by moving forward with the Belt and Roadinitiative (BRI), as well as the development in the BRICcountries and the RECP region.
We assume SOE responsibilities and push forward with theharmonious value of a corporate citizen. By giving full play toour advantages in industrial resources, we have fulfilled ourcorporate responsibilities, contributed to China's nationaleconomic development, as well as promoted the harmoniousdevelopment of economy, environment and society. In 2021,we promoted the business of waste paper recycling,effectively conserving woodland resources. By advancing thebusiness of metal resources recycling, we have effectivelyreduced the waste of resources while cutting the dischargeof solid wastes. In 2021, we made key layout in agriculturalbusiness in Northeast China, promoted the development ofagricultural production and value chains, promoted closecooperation between industry partners in order to supportthe development of agriculture, rural areas and increase theincome of rural residents. In 2021, China's domestic energydemand continued to grow, and the supply of coal and otherenergy sources was in shortfall. We made our contributionsto strengthen capacity for ensuring energy safety. We insiston developing green industries, including green supply chain,green finance, green health technology , thus helpingChina's march towards carbon peak and carbon neutralitytargets.
With innovation as the basis from which to pursue sustainabledevelopment, we give a central role to innovation in technology, suchas digital transformation. We independently developed "ITG CloudChain", an intelligent supply chain platform, which has become one ofthe key digital economy application scenario projects in Fujian Province.Based on "ITG Cloud Chain", we are accelerating the integratedapplication of emerging technologies in the business field, exportinginnovation and transformation results. ITG's high-quality developmentwill increasingly powered by digital innovation.
We treat talented people as our most valuable asset. In 2021, weestablished three sector business divisions through organizationaltransformation. We applied the horizontal management model andestablished subsidiaries. We selected and trained versatileprofessionals to provide inexhaustible internal driving force forpromoting complementarity and horizontal coordination of our internalbusinesses, strengthening our core competitiveness, and facilitatingour strategic layout.
Over the past 40 years since the establishment, ITG has overcomehardships and achieved fruitful outcomes. Several generations of ITGstaff have fight for bright prospects with a pioneering spirit that createsfrom nothing, and an enterprising spirit called "dedicating yourself andyou will win". Although we acknowledge the challenges brought by thecomplex international environment and global climate change, with itcomes great opportunities. We will adhere to the core values of"Leadership, Responsibility, Hardworking, Partnership”, push forwardwith a pioneering spirit, as well as develop together with our industrypartners to improve the industrial ecosystem. We will forge a SOEcharacter of responsibility, integrate dominant resource, to consolidateprogress in poverty alleviation, to contribute to the commondevelopment of economy and society. We will remain fully committedto green development approach and ecological conservation,responding to global climate change and contributing to the realizationof the United Nations Sustainable Development Goals (SDGs).
Chairman of Xiamen ITG Group Corp., Ltd
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
ITG was founded in 1980 and listed on the Shanghai Stock Exchange in 1996 (Stock Code:
600755.SH). It is a key member of Xiamen ITG Holding Group Co., Ltd., a Fortune GlobalTop 500 enterprise. After more than 40 years of development, we now have businesslayout in three major sectors, focusing on the core business of supply chain management,strengthening the synergy of financial services, and actively expanding into new track ofhealth technology.
Vested with the mission of "Continuously Creating New Value", we uphold the core valuesof "Leadership, Responsibility, Hardworking, Partnership" and live up to the ethos of"Exploring All Possibilities and Striving for New Heights". We strengthen the integration ofdigital innovation into the production chain, contribute to the economic and socialdevelopment, and remain committed to becoming a trustworthy integrated servicesprovider worldwide.
464.76 billion RMB
+32.38% YoY
Operating Revenue
1.50 RMB/share
+33.93% YoY
Total Assets
Interests Paid to Creditors
Dividends Paid to Shareholders andOther Equity Holders
2.78 billion RMBTotal Tax Payment
2.81 million RMBSocial Donation
5,504 persons
Employees
4,614 hours
Volunteer Service Hours
1.36 billion RMB+16.68% YoY
1.31 billion RMB
97.75 billion RMB
1.84 billion RMB+71.34% YoY
EPS
Employee Compensation
At a Glance
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Forbes Global 2,000Fortune China Top 50
2021 The Corporate SocialResponsibility Ranking in China
Brand Value List for Chinese Listed
CompaniesVitality List Top 100
National Demonstration Enterprises onSupply Chain Innovation and
ApplicationExcellent CompetitivenessMain Board Listed Company
Demonstration SOE onCorporate Governance
Listed Company of Fujian ProvinceTop 10 of Brand Value List
ITG‘s 2021 ESG Honors
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Golden Bull Award for MostValuable Investment(Awarded in 2021)
Word of Mouth List for Chinese
Listed CompaniesBest Board of Directors Among
Listed Companies
Golden Round Table Award for theBoards of Directors of Chinese
Listed CompaniesOutstanding Board Award
Xiamen Best Employer Brand
Ranking Top 10
Contract-abiding and Credit-
valuing Enterprise(Awarded in 2021)Tianma Award for InvestorRelations of Listed CompaniesBest Board Award
China Best Employer Award
Top 50 Leading Enterprises inHuman Resource Management in
China
China Best Employer AwardXiamen Best Employer Award
αi High Quality Workplace Excellent Model
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
ITG‘s 2021 ESG Honors
We are fully committed to contributing to the achievement of the United Nations Sustainable Development Goals (SDGs).
SDGs
Main Topics
Our Practices
?Effective Governance?Risk Management and
Compliance?Stakeholder Engagement?Act with Integrity
?We have strictly followed the relevant laws, regulations and regulatory requirements, established a
scientific and efficient governance structure, and promoted the continuous improvement of corporate
governance system and governance level in practice.?We have established a top-down risk control system, so that ITG's management can fully understand the
risks and opportunities related to the sustainable development of enterprises, as well as make effective
prevention and control or response measures in a timely manner to ensure the sustainable, stable and
healthy development of businesses.?We value the feedback and expectations of stakeholders, and include them into corporate governance.
Through the diversified communication mechanism, we promptly process the feedback and expectations
of stakeholders, constantly improve our ESG management capabilities, and fully protect the rights and
interests of stakeholders.?We pursue the highest business ethics, strictly abide by relevant laws and regulations, and adhere to
honest operation and fair competition. Attaching importance to the establishment of professional ethics
and integrity in ITG, we have built an honest, inclusive and honest enterprise environment by establishing
a supervision mechanism, corresponding reporting system and whistleblower protection system.
Goal 16: Promote peaceful andinclusive societies for sustainabledevelopment, provide access tojustice for all and build effective,accountable and inclusiveinstitutions at all levels
United Nations Sustainable Development Goals
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
SDGs
Main Topics
Our Practices
?Excellence Operation?Responsible Supply Chain?Protection of Clients' Rights
and Interests?Information Security?IPR Management?Work Safety?Industry Engagement
?As a leading supply chain management enterprise in China, ITG boasts the core competitiveness ofglobal resource acquisition and channel layout, professional and effective risk control, AAAAA-levellogistics and distribution, and all-round financial services. It upgrades the linear supply chain to anonline supply chain integrated services system, thus empowering the industry and creating win-winoutcomes with partners.
?With the digital development goals of "improving operation efficiency, synergy in development, mode
upgrading, ecosystem building and organizational transformation", we comprehensively use severalcutting-edge technologies to continuously advance digital transformation in the fields of supply chainoperation, data asset, intelligent logistics, intelligent warehousing, healthcare big data application, etc.We are committed to taking digital technology as the engine, strengthening the supply chain business,promoting the supply chain's integrated services capability, providing digital solutions for the industry,as well as actively promoting the digital upgrading of the industry.
?We attach importance to sustainable consumption and production, and actively promote responsible
procurement. In line with our actual business conditions, we incorporate business ethics, honesty andcredit, environmental protection, safety and health into our criteria for supplier access and evaluation.We always adhere to the "customer-centered" service philosophy, as well as fully protecting the rightsand interests of customers through digital construction, ensuring the safe and stable operation ofinformation systems and providing integrated services. We strive to create and share careeropportunities and development achievements with upstream and downstream partners, thus jointlypromoting the healthy and sustainable development of the industry ecosystem.
?We adhere to the principles of people-centered, giving first place to safety, laying stress on prevention
and taking comprehensive measures in this regard, implement the concepts of "safety comes first inmanagement of industries, businesses, production and operation", as well as establish the workingmechanism of "Party and government share the same responsibilities, one post with tworesponsibilities, joint management, and accountability for dereliction of duty". We align the merit pay toITG's management with the safety and environmental performance of the units under their charge. Inthis way, we continuously improve ITG's safety and health management and ensure the safety andhealth of employees.
United Nations Sustainable Development Goals
Goal 3: Ensure healthy lives andpromote well-being for all at all ages
Goal 9: Build resilient infrastructure,promote sustainable industrializationand foster innovation
Goal 12: Ensure sustainableconsumption and production patterns
Goal 17: Strengthen the means ofimplementation and revitalize theGlobal Partnership forSustainable Development
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
SDGs
Main Topics
Our Practices
?Climate Change and GreenIndustries?Protection of Customer Rights
and Interests?Green Finance?Green Healthcare Technology?Green Office?Environmental ProtectionActivities
?We always adhere to the concept of green development in our operation, as well as use continuous
innovation as the engine to promote coordinated development with the environment. By innovatively
developing green supply chain, green finance and green health technology businesses with technologies,
we contribute to ecological conservation and the attainment of carbon peak and carbon neutrality targets.?We actively carry out the business of waste paper renewable resources to promote the protection of forest
land tree resources. We actively carry out the trade of recycled iron & steel across China. Such a business
reduces the waste of resources by promoting the recycling of metal resources. We include the concept of
green development into the logistics business operation process, practice energy conservation and
emission reduction, as well as reduce waste and pollutant emissions.?We have built a "zero-carbon supply chain" with digital technology to cover smart energy, smart logistics,
smart warehousing and smart manufacturing modules by exporting zero-carbon solutions focusing on
four scenarios of factories, warehouses, buildings and transportation. In this way, we can help ITG as well
as its upstream and downstream enterprises achieve green development.?To fulfill the global responsibility in respond to climate change as well as contribute to China's "carbon
peak and carbon neutrality" targets, we actively invest in developing green industry projects, and provide
financial services to support the development of green industries.?We adhere to green life concepts. Through innovation and development, we speed up the formation of
green production modes and lifestyles and construct green buildings, carry out paperless operation,
advocate ecological conservation, emission reduce and green commuting, and continuously promote
waste sorting and other environmental protection activities to achieve ecological progress of the society.
United Nations Sustainable Development Goals
Goal 6: Ensure access to water andsanitation for all
Goal 7: Ensure access to affordable,reliable, sustainable and modernenergy
Goal 13: Take urgent action tocombat climate change and itsimpacts
Goal 14: Conserve and sustainablyuse the oceans, seas and marineresourcesGoal 15: Sustainably manageforests, combat desertification, haltand reverse land degradation, haltbiodiversity loss
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
SDGs
Main Topics
Our Practices
?Protection of Clients' Rights
and Interests?Industry Engagement?Financial Services to Revitalize
Rural Areas?Technology-empowered Green
Supply Chain Green Supply
Chain?Caring for the Community?Strengthen Agriculture and
Enrich Rural Areas
?In response to the call of the state, we always move toward the directions of SOE responsibility andvalue as well as the harmonious value of a corporate citizen. By giving full play to the businesscharacteristics and resource advantages of supply chain management, financial services and healthcaretechnology, we will integrate corporate production and management with social development, andpromote the industries to contribute to poverty alleviation and rural revitalization, as well as realizecoordinated economic and social development.
?We have been focusing on the layout of agricultural products industrial chain, and carrying out business
cooperation around its upstream and downstream links. We are committed to building a smartagricultural platform through digitization. Starting from the fields of grain and agricultural materials, wehave extended to the front-end and terminal areas of the modern agricultural industry, promoting thehigh-quality development of national agriculture and helping safeguard national food security.
?We always response to national measures for energy supply and price stability with practical actions. By
giving full play to our advantages in domestic and foreign procurement channels, we make every effortto ensure coal supply, and ensure people's coal demand for production and living.
?We earnestly implement the "Guiding Opinions on Further Improving Financial Services for Rural
Revitalization" jointly issued by the People's Bank of China, the China Banking and Insurance RegulatoryCommission, the China Securities Regulatory Commission, the Ministry of Finance and the Ministry ofAgriculture and Rural Affairs, and support rural development by continuously promoting the innovationof financial products and services.
?Driven by responsible investment, ITG integrates resources with innovative development model and
empowers business with technology to tap into healthcare and elderly care industries. Through theoperation and management of rehabilitation hospitals, online hospitals, ADICON Clinical Laboratoriesand other health service platforms, we provide all-round life-cycle medical and health services fromprevention, diagnosis and treatment to rehabilitation, nursing and nourishment. By making activelayout in the elderly care industry, we provide first-class integrated medical, nursing, rehabilitation andnursing services.
?We actively participate in community assistance and pare up with the disadvantaged, as well as promote
the development of social welfare undertakings, which involve the construction of key urban projects,culture, education and sanitation, poverty relief, donation to schools and disaster relief. ITG has beenawarded the title of "Annual Top Charitable Unit" for many years, and was included to the list of Chinesestate-owned companies performing best in undertaking social responsibility.
United Nations Sustainable Development Goals
Goal 1: End poverty in all its formseverywhere
Goal 2: End hunger, achieve foodsecurity and improved nutrition andpromote sustainable agriculture
Goal4: Ensure inclusive andequitable quality education andpromote lifelong learningopportunities for all
Goal 11: Make cities inclusive, safe,resilient and sustainable
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
SDGs
Main Topics
Our Practices
?Employee Management?Career Development?Employee Care
?We respect the "Universal Declaration of Human Rights", adhere to the employment principles ofcompliance and equality, as well as prohibit any form of child labor and forced labor. We have built ascientific and fair employee management system, as well as set up comprehensive career developmentpaths. Apart from providing our employees with business practice and training opportunities, weconstantly tap their personal potential, so that all out employees can learn through work, Growing withexperience, and gain by exercise. In this way, our employees can better achieve their personal valuesand career ideals.
?Adhering to the principles of mutual respect and equal consultation, we have signed the "Dedicated
Collective Contract for the Protection of Special Rights and Interests of Female Employees" to prohibitgender discrimination and eliminate gender inequality in the workplace, as well as to fully protect therights and interests of female employees.
?We always regard employee care as the focus of employee responsibility management, and take pride
in a warm and harmonious working atmosphere. By offering humane care and colorful cultural activities,we allow all employees to find a sense of belonging and form a community of shared future where theysupport each other and make progress together.
?We have set up the "ITG Charitable Fund", which is aimed at gathering love, helping each other,
spreading love and promoting harmony and mainly used to help employees and their families solvedifficulties caused by sudden disasters or major diseases.
?We attach great importance to the physical and mental health of our employees. Every year, we provide
employees with annual health check-up benefits, creating a healthy and harmonious workingenvironment. We introduced international advanced EAP concepts and services to provide employeeswith systematic and long-term counseling to improve their mental health, and help them deal withpsychological troubles in life or at work. In doing so, we aim to foster an open, inclusive and positiveworking atmosphere and organizational culture, as well as comprehensively enhance the "sense ofhappiness" of employees in the workplace.
United Nations Sustainable Development Goals
Goal 3: Ensure healthy lives andpromote well-being for all at all ages
Goal 4: Ensure inclusive andequitable quality education andpromote lifelong learningopportunities for all
Goal 5: Achieve gender equality andempower all women and girls
Goal 8: Promote inclusive andsustainable economic growth,employment and decent work for all
Goal 10: Reduce inequality withinand among countries
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
We are dedicated to adopting the bestcorporate governance practices that meet thedynamic needs of the corporate governanceenvironment, which contribute to creating asustainable presence for ITG, and assure thatthe long-term interests of our stakeholders.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Corporate GovernanceLeads to Sustainability
We adhere to the guidance of Xi JinpingThought on Socialism with ChineseCharacteristics for a New Era, follow theleadership of the Party, strengthenParty building, constantly improve themodern enterprise system. We buildfirst-class corporate governance withfirst-class Party building, as well aspromote the high-quality developmentof ITG.
Corporate Governance Leads to Sustainability
Better Design of Top-level System for Empowerment andAccountability in Governance
The ITG Party Committee plays the leading role of "direction setting, overall management andimplementation assurance". It aims at improving governance efficiency, insists on the unity of decision-making quality and efficiency, as well as further clarifies the boundaries of powers and responsibilitiesof the Party Committee, the Board of Directors, the management and other governance bodies byreorganizing the implementation measures of the decision-making system for the Three-important andOne-Large Decision-making System (important operational decisions, important hiring, importantinvestment decisions and large amount usage) and the pre-emptive study and discussion of majoroperation and management issues by the Party Committee. All these ensure the organic unity of theleadership of the Party Committee, the deliberation and decision by the Board of Directors, and theimplementation of the management team. In this way, a corporate governance mechanism withstatutory and transparent powers and responsibilities, coordinated operations, and effective checks andbalances has taken shape. Such a governance mechanism improves the scientific nature of our decision-making, optimizes corporate governance, as well as provides a strong guarantee for our high-qualitydevelopment.
Characteristic Party Building for Better Outcomes
The ITG Party Committee keeps a close eye on the actual operation and management, focusing on the main business. By fostering a matrix of Party building brands with ITGcharacteristics, we give full play to the vanguard and exemplary role of Party members, build a strong fortress in this regard, realize the in-depth integration of Party buildingwith production and operation, as well as promote the transformation, upgrading and high-quality development of enterprises in an all-round way with faster speed and higherstandards.Talents-based Corporate Development, Cultivation of "Swift Horses"We adhere to the principle of the Party supervising the performance of officials, and take the cultivation of loyal, clean and responsible high-quality professional cadres and talentsas the key to improve the quality of Party building. By exploring and establishing "three systems" of enterprise leaders' quality training, horse racing appraisal and positiveincentives, the ITG Party Committee provides institutional and systematic guarantee for more outstanding cadres to stand out and work positively.We have initiated the "New Elite Program" to build a broad growth stage for young cadres, optimizing the cadre echelons, as well as established a talent project for continuouscareer development and business growth.In 2021, we promoted the online training platform by offering courses such as "Lighthouse Program", an internal trainer training program, as well as set up "iClassroom ·InfiniteLearning" to foster a sound atmosphere of "universal learning". We carried out job rotation and exchange, as well as trained versatile talents with comprehensive qualifications bystrengthening job rotation and exchange among functional departments and secondary business units of ITG.Through the formulation of the "Implementation Opinions on Further Encouraging Cadres to Take New Actions in the New Era", and the "Measures for Establishing a CompetitiveMechanism with Strong Performance", we established a "horse racing mechanism" for improving team spirit and selecting outstanding talents which empower the operation ofthe comany. During the process, we have achieved better operating results, accelerated both business development and the efforts to become a first-class company, thus provingstrong guarantee for the high-quality development of ITG.In 2021, we started internal competition for management positions such as Deputy General Manager of Finance Department, Deputy General Manager of Human ResourcesDepartment and Deputy General Manager of Audit Department. Internal competition has provided strong support for ITG to broaden the channels of selecting and assigningemployees, as well as to establish a better team of cadres.
Party Building
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
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2021 Party Building Honors
The "Party Member's Responsibility in Intercontinental Express Delivery", jointlywritten by the Party members of the first and fourth Party branches of theAdministrative Department, has won the first prize of the "Contest on Party BuildingStories of Xiamen SOEs", as well as been included in the book "The Common Name—Collection of Part.
Supply Chain Party Building Brand "ITG Initiative · Response · Chain" has won thehonorary title of "Excellent Party Building Brand" of municipal SOEs in 2021.ITG Financial Holding Party Branch and ITG Shanghai Headquarters Party Branch havewon the honorary title of "Advanced Grassroots Party Organization" at the municipallevel."Chasing the Dawn", a video produced as per the instructions of the ITG PartyCommittee, has won the third prize of the “16th Party Members Education TV FilmObservation and Exchange” sponsored by the Organization Department of the FujianProvincial Party Committee as well as the “second prize of the Second Party MembersEducation Micro-videos Contest” sponsored by the Organization Department of theXiamen Municipal Party Committee.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Effective Governance
We have established and improved the corporate governance system instrict accordance with the "Company Law of the People's Republic ofChina", the "Securities Law of the People's Republic of China" and otherrelevant laws, regulations and regulatory requirements. In practice, wealso promote the continuous improvement of corporate governancesystem and governance level, so as to ensure the stable operation andhigh-quality development of ITG.
Governance StructureWe have established a corporate legal person governance structure of"the general meeting of shareholders, Board of Directors, Board ofSupervisors and the Management " with standardized, scientific, efficientoperation, clear rights and responsibilities, and effective checks andbalances. We have established and improved the internal regulationssystem based on the "Articles of Association". The internal regulationssystem includes the "Articles of Association", the "Rules of Procedure forthe general meeting of shareholders, Board of Directors and Board ofSupervisors" and the "Working Rules for the President". It also clarifiesthe responsibilities and powers of the he general meeting ofshareholders, the Party Committee, the Board of Directors, the Board ofSupervisors, the management and other institutions at all levels, thusensuring the legal compliance of corporate governance.
Risk Control CommitteeStrategic DevelopmentCommitteeRemuneration andAppraisal CommitteeBudget CommitteeNomination Committee
Audit Committee
FunctionalManagementDepartmentsSupply ChainSpecialized Subsidiaries
Financial SpecializedSubsidiaries
Health TechnologySpecialized Subsidiaries
Other RegionalCompanies andSubsidiaries
Board of Supervisors
Board of Directors
General Meeting ofShareholders
Management
ITG KeerunShanghai Co., Ltd.(ShanghaiHeadquarters)
Corporate Governance Leads to Sustainability
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
The General Meeting of ShareholdersIn strict accordance with the requirements of relevant laws, regulationsand regulatory rules, we standardize the convening, assembly and votingprocedures of the general meeting of Shareholders. We fully respect allshareholders, ensure all shareholders' right to know, participate in andvote on major issues of ITG, as well as effectively protect the rights andinterests of minority shareholders.
Board of Supervisors
The Board of Supervisors of ITG consists of three (3) supervisors, including one (1) employee supervisor. In strictaccordance with relevant laws and regulations, the "Articles of Association", the "Rules of Procedure for Boardof Supervisors" and other regulations, ITG supervisors earnestly perform their duties, report to shareholders,supervise ITG's legal operation, financial situation and the performance of ITG directors and senior executives,thus ensuring the compliant operation and steady development of ITG.
During the reporting period, we held a total of
ITG was included as a corporate governance demonstration SOE in the "List of Demonstration SOEson Corporate Governance" finalized by the State-owned Assets Supervision and AdministrationCommission of the State Council for the first time in 2021 (a total of 145 corporate governance demonstrationenterprises, including 40 local SOEs).
Proposals
Proposals
Proposals
GeneralShareholders'MeetingsBoard of Meetings
Board Supervisors ofMeetings
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Board of Directors and Special Committees
The Board of Directors of ITG consists of nine (9) directors, includingthree (3) independent directors and one (1) female director.Members of the Board of Directors specialize in accounting,economics, law, management and other professional fields. Thespecialization and diversification of directors provide a guarantee forthe scientific decision-making by the Board of Directors of ITG.The Board of Directors of ITG strictly abides by laws and regulations,the "Articles of Association", the "Rules of Procedure for Board ofDirectors" and other regulations, as well as performs its dutiesdiligently and in accordance with relevant regulations. There are six
(6) special committees under the Board of Directors. Five (5) specialcommittees include independent directors, and four (4) specialcommittees have independent directors in the majority, withindependent directors as the Chair. By giving full play to theprofessional guidance, examination and supervision role ofindependent directors, we can improve the scientific governancelevel of ITG, supervise the standardized operation of ITG, andeffectively safeguard the interests of shareholders.
Risk ControlCommittee
The Risk Control Committee consists of five (5) directors. The Risk Control Committee is responsible for designing therisk assessment system and control structure for corporate operation and management according to the"Implementation Rules of Risk Control Committee". It establishes an effective internal control system for corporateoperation and management, analyzes and evaluates major risk events and puts forward suggestions, as well asconducts comprehensive inspection and risk assessment of ITG's operation and investment projects in due course.
StrategicDevelopment
Committee
The Strategic Development Committee consists of seven (7) directors, including two (2) independent directors. In linewith the "Implementation Rules of Strategic Development Committee", the Strategic Development Committee isresponsible for studying ITG's development plans, business objectives, business strategies and major issues, profferingsuggestions, as well as tracking and evaluating the implementation outcomes of business strategies.Remunerationand Appraisal
Committee
The Remuneration and Appraisal Committee consists of three (3) directors, including two (2) independent directors. TheChair is an independent director. In line with the "Implementation Rules of Remuneration and Appraisal Committee", theRemuneration and Appraisal Committee is responsible for formulating remuneration schemes for directors and seniorexecutives, reviewing the performance of non-independent directors and senior executives, conducting annualperformance appraisal and supervising the implementation of ITG's remuneration system.
BudgetCommittee
The Budget Committee consists of three (3) directors, including one (1) independent director. The Chair is anindependent director. In line with the "Implementation Rules of Budget Committee", the Budget Committee isresponsible for organizing the preparation, review and revision of medium- and long-term development plans andannual budgets, as well as for reviewing budget schemes and budget implementation reports.NominationCommittee
The Nomination Committee consists of three (3) directors, including two (2) independent directors. The Chair is anindependent director. In line with the "Implementation Rules of Nomination Committee", the Nomination Committee isresponsible for proposing the size and composition of the Board of Directors, the candidate criteria and procedures fordirectors and managers, as well as for examining the relevant qualifications of directors, managers and other seniorexecutives.AuditCommittee
The Audit Committee consists of three (3) directors, including two (2) independent directors. The Chair is anindependent director. In line with the Implementation Rules of Audit Committee, the Audit Committee is responsible forsupervising and evaluating the external audit work, guiding the internal audit work and evaluating the effectiveness ofinternal control, as well as for reviewing the financial report and expressing opinions.In 2021, The Board of Directors of ITG won：
The 16th "Golden Round Table Award for Chinese Listed Companies—Outstanding Board Award"
sponsored by the "Directors & Boards" MagazineThe 12th "Tianma- Best Board Award" sponsored by the "Securities Times".
During the reporting period, we held a total of
The Special Committees of theBoard of Directors MeetingsProposals
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ITG's Composition of Directors, Supervisors and Senior Executives
In line with relevant laws, regulations and regulatory rules, the Board ofDirectors of ITG appropriately empowers the management throughresolutions. The management makes collective decisions on major issuesof ITG operation and management through the President's OfficeMeeting, and the President reports to the Board of Directors and theBoard of Supervisors. When the President's Office Meeting studies anddecides on issues involving the immediate interests of employees,participants will listen to the opinions of trade unions and employees'congresses in advance, so as to improve the efficiency and ensurescientific and democratic decision-making.
In 2021, we continued to push forward the reform towards horizontal management model. We have reorganized theorganizational structure to adapt to the three major sectors, removed the division level, as well as realized the management ofsupply chain businesses by specialized subsidiaries.
21%
79%
MaleFemale
40-50 years old50-60 years oldOver 60 years old
47%
48%
5%
40-50 years old50-60 years oldOver 60 years old
Specialty Distribution
EconomyManagementAccountingLawEngineering
45%25%
15%
5%
10%
As for the organizational system, ITG has carried out the reform of setting up specialized subsidiaries, which are grantedreasonable operation and management powers to optimize management processes, as well as to improve businessdevelopment level and management efficiency. By fully stimulating the enthusiasm and creativity of the business teams, wehave improved the specialization levels of related products and businesses, promoted the coordinated development betweenITG and its specialized subsidiaries, as well as achieved our strategic vision and goals.
Optimizing Organization, Improving Efficiency
Gender DistributionAge Distribution
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ITG's 2021ESG Honors
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Risk Management andCompliance
We attach great importance to risk managementand compliance, adhere to compliant operation,as well as establish and continuously improverelevant policies on risk management andcompliance. We have set up a top-down riskcontrol system and inspect the implementationof internal control every year. Through pre-emptive risk prevention and control, timely riskwarning and risk management in the process ofbusiness development, ITG's management canfully understand the risks and opportunitiesrelated to the sustainable development ofenterprises, as well as make effective preventionand control or response measures in a timelymanner to ensure the sustainable, stable andhealthy development of businesses.
Management StructureDuring the reporting period, we have established anorganizational structure of operational risk managementsystem with sound structure and clear responsibilities, definedthe division of responsibilities in the operational riskmanagement department, as well as formed a multi-level,interconnected and effective check and balance operationmechanism. In which: The Risk Control Committee and AuditCommittee under the Board of Directors of ITG are the riskmanagement institutions at the board level. ITG Headquartershas set up the Legal Affairs Department, the Risk Control andCompliance Department and the Supply Chain Operation andManagement Department as the risk management functionaldepartments of ITG, and the Audit Department and theSupervision Office as the risk supervision functionaldepartments of ITG. All business departments and subsidiariesof ITG are responsible for day-to-day risk management. Weimplement the concepts of "overall compliance and stringentrisk control", advocate that all employees should beresponsible for risk management, earnestly perform the dutiesof risk response and risk report. Under the management andsupervision of the risk management departments andsupervision departments, ITG boasts effective andcomprehensive risk management.
In 2021, we revised the "Measures for Management of ConcentrationRisk of Credit Business", "Regulations on Management of WorkSafety", "Regulations on Out-stock Management of Supply ChainBusiness", "Supply Chain Business Management Regulations andImplementation Measures", "ITG Futures Margin ManagementSystem" and "Decision-making System of the Party Committee forthe Three-important and One-Large Decision-making System(important operational decisions, important hiring, importantinvestment decisions and large amount usage)", thus furtherimproving our risk control and compliance management systems.
System ImprovementWe strictly abide by relevant laws and regulations, as well as establish and improvethe internal control and risk management system in line with our own businesscharacteristics. Our internal control and risk management system includes the"Rules and Regulations Management System", "Investment Management System","Regulations on the Management of Risk Managers", "Risk Indicators Monitoringand Management Regulations", "Interim Measures for Management of CustomersNegative List", "Regular Reports Management Regulations", "Financial PlanningManagement Regulations", "Measures for Management of Concentration Risk ofCredit Business", "Strategic Coordination Management Measures", "Regulations onAnnouncement and Warning of Major Security Risks", "Measures for Managementand Control of Business Risks of Material Trade", "Measures for Management ofEngineering Construction Projects", as well as other rules and regulations forstandardizing ITG operation and management.
?Designing the risk assessment system and control structure of ITG operation andmanagement.?Establishing an effective internal monitoring system for operation and
management.?Analyzing and evaluating major risk events and offering suggestions.?Timely comprehensive inspection and risk assessment of ITG operations and
investment projects.?Responsible for supervising and evaluating the external audit work.?Guiding the internal audit work and evaluating the effectiveness of internal
control.
Risk ControlCommittee
AuditCommittee
Responsible for operational risk management within their business scope, implementing riskmanagement as per relevant laws and regulations, regulatory requirements and company systemin day-to-day business activities, as well as for embedding risk management into the wholebusinessBusinessUnits/Subsidiaries
Headquarters FunctionalDepartments
?Assuming responsibility for risk management;
responsible for the construction ofmanagement and control system, riskmonitoring and early warning, as well as riskevent prevention and handling.Responsible for the supervision of operational riskmanagement; supervising the responsible subjectswhich have issues to be improved and urging themto make timely rectification through complianceinspection of major projects and key areas withinITG, so as to avoid and find out all kinds of non-compliance behaviors in the day-to-day financialand business management processes as early aspossible.
Risk Control &ManagementDepartments
RiskSupervisionDepartments
?Legal Affairs Department?Risk Control and Compliance
Department?Supply Chain Operation and
Management Department?Audit Department?Supervision Office
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Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
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Risk Monitoring and Management
In 2021, in line with the changes of external environment and risk managementcharacteristics of business divisions, we carried out special risk control and complianceinspection on various businesses. In this way, we have discovered and defused theinternal risks of ITG, as well as actively formulated plans to prevent and deal withexternal risks:
For investment projects anddisposal projects, we carry outrisk assessment & analysis andproject preparation according tothe authorization scope,approval process andresponsibilities of ITG rules andregulations, in the forms ofoffline, online and on-site reviewmeetings. By involving in thebusiness from the front end, weput forward risk controlsuggestions and solutions,strengthen pre-emptive riskcontrol and management, aswell as ensure the healthydevelopment of our businesses.
?We have scientifically set up risk monitoring indicators to reflect ouroperating status, as well as give early warning for abnormal keyindicators and reveal day-to-day operational risks.?We have established a normalized risk information reportingmechanism with clear responsibilities and timely response to ensuretimely, accurate and comprehensive reporting of major risk events.?By continuously monitoring the progress of risk events, weappropriately implement major risk response measures to lower therisk level and reduce risk-associated losses.
Pre-emptive Risk Prevention
and Control
Participating in theexamination and approvalof bid procurement projects,as well as proposingcorrective measures andguidance for some bidprocurement methods.
Guidance for and Supervision
of Bid Procurement
Putting forward riskwarning and risk controlsuggestions based onmarket risks, as well asassisting the businessdepartments to improvetheir corresponding riskcontrol systems after full-scale survey.
Coordination of RiskControl by VariousDepartments
In 2021, when the commodity market fluctuatedviolently, we strengthened risk control andmanagement. After understanding the situations andexisting operational risks of business divisions, wetracked and analyzed market changes in a timelymanner, put forward risk control suggestions, andclosely followed up risk control outcomes. In 2021, therisk control and management departments stepped upscreening of risks in various business divisions andsubsidiaries, with focus on eight risks, covering steelbusiness, financing lease business and etc. The riskcontrol and management departments also cooperatedwith the Supervision Office to carry out the specialinspection on "1+X" overdue business, so as to identifydeficiencies in business risk and process managementin a timely manner. It also put forward relevant riskavoidance measures and rectification suggestions toimprove our risk control and compliance managementlevel.
Compliance Risk Screening
In 2021, the Audit Departmentof ITG inspected and evaluatedthe effectiveness of our internalcontrol system in 2020according to the "BasicStandards for CorporateInternal Control" and otherrelevant regulations, as well asaudited the internal control of17 subsidiaries or businesscenters in line with day-to-dayaudit items. The AuditDepartment of ITG alsoconducted special audits onspecific internal control links,including special inspection onseals and public bidding.
Internal Control Audit
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In line with their actual business practices, the business subsidiaries in the supply chain ofITG have formulated system documents such as "Environmental Analysis Control Procedure","Procedure for Response to and Control of Risks and Opportunities" to effectively preventand control supply chain risks.
Supply Chain Risk Management ProcessEstablishingRisk/OpportunityManagement Teams
Personnel involved in risk/opportunity management should betrained in risk management knowledge before starting work.
Risk/Opportunity
Management
Program
Risk identification opportunities : Planning of qualitymanagement system, change of corporate tenet, change ofstrategies, change of internal and external environments,change of organization and its background, change of needsand expectations of stakeholdersRisk/OpportunityIdentification
Risks to be considered: Quality risk, environmental risk,operational risk, market risk and financial risk
Risk Assessment
The identified factors are sorted according to the order ofpriority or degree of influence, from which a SWOT matrix isconstructed.
Risk Response
Giving full play to the advantages, overcoming the weaknesses,making use of the opportunities and defusing the threats.Referring to the past, basing on the present and focusing onthe future, we use the comprehensive analysis method ofsystem analysis to derive a series of selectable solutions for thefuture development of ITG, as well as to formulatecorresponding action plans.
ImplementationEvaluation
Verifying the effectiveness of risk response measures.
Regular Review
The risk management department evaluates the outcomes ofrisk/opportunity management.
Supply Chain Risk Management
In September, 2021, through the identification of supply chain risks and opportunities, Xiamen ITGPetrochemical Co., Ltd. purchased a 300,000-ton second-hand super-large oil tanker, as well as transformedit into a floating warehouse for warehousing and trading purposes. The successful implementation of thefloating warehouse project not only improved the spot profitability of ITG, but also strengthened the team'smarket analysis ability. The project further streamlines upstream and downstream channels of the oil supplychain. As a result, ITG has become the first Chinese-funded state-owned supply chain enterprise to havelayout in the floating warehouse market. Such an achievement has enhanced the influence of Chinese-funded enterprises in Southeast Asia and even the global oil industry.In 2021, global economic situation was complicated, while risks occurred from time to time in the bulk tradefield. Iron ore and coal, in particular, have plunged continuously. However, we have a comprehensive riskmanagement system. Through risk identification, assessment and positive response, we have resolvedoperational risks and grasped development opportunities in various ways. Effective supply chain riskmanagement has enabled us to achieve stable operation in the turbulent market environment. In full-year2021, we have not been subjected to major risks or suffered losses; instead, we have further increased themarket shares of our businesses.
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We implement the concept of "overall compliance and stringentrisk control", advocate that all employees should improve theawareness of compliant operation and risk prevention, as well astake the initiative to install risk control points. Through variousforms of publicity and training, we popularize the legal and riskcontrol and compliance knowledge to all employees,comprehensively disseminate our various rules and regulations,as well as enhance employees' awareness of compliance and riskprevention.
Risk and Compliance Education
A column on risk control and compliance has been set up on our intranet, and the Fangyuan Symposiumis held once a month to publicize risk points, relevant laws and regulations, cases and tips on risk controland compliance. We have set up a column for summarizing the laws and policies of the SASAC, as well assummarize and update the policies and regulations of the SASAC related to ITG operation andmanagement in a timely manner for all employees to learn and use.In 2021, we organized all employees to attend online and offline learning, training and lectures. Thecontents of the training and lectures included the "Presentation of Management Regulations onProcurement of Materials and Services", "Interim Measures for Supervision and Management ofFinancing Lease Companies", "Integrated Management of Internal Audit, Internal Control and RiskControl for Enterprises", "Interpretation of Procurement Operation Standards of State-ownedEnterprises", "Legal Risks and Prevention in Enterprise Contracts from the Perspective of Civil Code" and"How to Do Post-investment Management". We specially set up different training courses for newemployees, business personnel, and risk control and compliance personnel, so as to ensure theattainment of training objectives, split compliance obligations for different positions and processes, aswell as promote the implementation of compliance system.In 2021, the departments of ITG organized monthly internal risk control and compliance group learningactivities, which were chaired in turn by employees in the department to share work and learningexperience. Every year, we conduct trade compliance examination and answer analysis for newemployees. Through test questions, interactive questions and answers and case analysis, we strengthenthe training effect, ensure that trainees can enhance their compliance awareness and ability throughtraining, as well as enable our business departments to assume compliance responsibilities and play animportant role as the "first line of defense".We actively organize employees to participate in various risk control and compliance training sessionsorganized by external law firms, industry associations and other organizations, such as "Analysis ofPractical Aspects in Overseas Investment", "Key Legal Issues Regarding Listed Companies Issuing Sharesto Purchase Assets", "Key Audit Points for Guarantee Business Under the New Guarantee System" and"Interpretation of Private Equity Funds".
Corporate Governance Leads to Sustainability
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At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
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Act with Integrity
We abide by the highest business ethics, strictlyobserve the "Anti-unfair Competition Law of ThePeople's Republic Of China", the "Anti-MonopolyLaw of the People's Republic of China", otherrelevant laws and regulations, as well as therelevant policies, laws and regulations of theregions where the relevant businesses arelocated. We insist on honest operation and faircompetition. We emphasize internal professionalethics education and Integrity Construction. Byestablishing a supervision mechanism, we aim tocreate a clean and upright corporate.
Supervision & DisciplineITG's Supervision Office is responsible for ensuring disciplinary inspectionand supervision, implementation of various rules and regulations forbuilding a clean and corporate, supervising the honesty and self-disciplineof Party members and cadres, inspecting and urging our employees toabide by the law and perform their duties in accordance with laws andregulations, as well as holding accountable employees who violate the rulesand regulations. By performing its supervisory duties, our SupervisionOffice furthers the implementation of the "1+X" special supervisionmechanism in the spirit of the central Party leadership's eight-pointdecision, as well as unites relevant functional departments and disciplineinspection members of Party organizations at all levels to jointly form asupervisory synergy.
In 2021, ITG's Supervision Office formulated the "2021 List of Five Key Areasand Five Emphases in Supervision Responsibilities", refined 28 specificresponsibilities on five aspects: "day-to-day supervision, discipline review,accountability, tackling both the symptoms and root causes, and self-improvement", as well as clarified the supervision responsibilities ofrelevant departments and personnel through responsibility breakdown.
Special InspectionIn 2021, the Supervision Office carried out 21 special inspections on the use ofofficial vehicles, business entertainment expenses, newspaper subscriptions,drunk driving, overdue business, etc., as well as urged the rectification ofidentified problems in a timely manner. By refining the day-to-day supervisionmeasures, we can prevent violations of laws and regulations and improve theclean operation level of ITG.
Integrity EducationWe emphasize integrity education for the employees of ITG, as well ascreate an atmosphere of integrity by publicizing the integrity culture.
The Supervision Office selects typical cases every week, pushes them on
the intranet and the WeChat platform, as well as provides integrity
education for employees. In 2021, 45 typical cases were pushed.
Taking the typical cases investigated and dealt with by ITG in recent years
as teaching materials, the Supervision Office uses "things around us" to
educate "people around us" on Party Building and Ethics Compliance, so
as to guide Party members and cadres to hold discipline in awe and
respect, do not cross the line.
Surveys regarding clean corporate have been carried out on companies in
other localities. At the same time, clean corporate warning education has
been conducted to strengthen the prevention and control of relevant
risks in different localities as well as in overseas investment and business
areas.
Before New Year's Day, Spring Festival, Tomb-Sweeping Day, May Day,
Dragon Boat Festival, Mid-Autumn Festival, National Day and other
important holidays, documents such as "Notice on Strengthening
Discipline and Style in 2021 New Year's Day and Spring Festival", "Notice
on Strict Integrity Discipline in Tomb-Sweeping Day of 2021", "Notice on
Strengthening Integrity and Self-discipline in May Day and Dragon Boat
Festival of 2021", "Notice on Strict Integrity Discipline in Mid-Autumn
Festival and National Day of 2021" were issued respectively.
Reporting System & Whistleblower Protection
ITG's Supervision Office is responsible for handling reported cases, doing agood job in handling and feedback of reported cases, as well as protectingthe legal rights of whistleblowers. The Supervision Office conscientiouslyimplements the "Working Rules of Discipline Inspection and SupervisionOrgans for Handling Reports and Accusations", as well as strictly implementsconfidentiality requirements. It strictly implements the confidentialityrequirements, including keeping the names (unit names), work units,addresses and other relevant information of the whistleblowers and thecontents of the reports and accusations strictly confidential. It is strictlyforbidden to transfer or inform the reported organizations and personnel ofthe reported materials and whistleblower information. Verification workshould be carried out without revealing the identity of the whistleblower.retaliation should be seriously deal with. It is strictly forbidden to trace theidentity of anonymous whistleblowers without authorization.
Corporate Governance Leads to Sustainability
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
Growing
with
Employees
DataSummary
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Stakeholder Engagement
Communication with StakeholdersWe attach great importance to information disclosure, and strictly follow the requirements ofrelevant laws, regulations and regulatory rules to disclose company information in a true,accurate, complete, timely and fair manner, so that investors and other stakeholders can knowabout ITG in a timely manner and fully protect the rights and interests of shareholders andstakeholders. We value the feedback and expectations of stakeholders, and include them intocorporate governance. Through the diversified communication mechanism, we promptlyprocess the feedback and expectations of stakeholders, constantly improve the management ofESG issues, as well as enhances our ESG management capabilities.
Regular PracticesAreas of FocusStakeholders
Employees
Products, Services and QualityProtection of Information SecurityOccupational Safety and Health
Solicitation of Employee OpinionsEmployee Care ActivitiesEmployee Satisfaction SurveyEmployee TrainingCorporate Culture WeChat Official AccountCustomers
Products, Services and Quality
Compliant Operation
Customer Satisfaction SurveyCustomer Complaint ChannelSocial Media and Company PublicationsSuppliers and
Partners
Supplier ManagementImplementation of State PoliciesImprovement of Corporate Governance
Supplier Conference
ExhibitionVisit and SurveySymposium and TrainingInvestors
Supplier ManagementProtection of Information Security
Customer Satisfaction
Disclosure of Listed Company Information
Shareholders General Meeting
Operating Results Briefing
Institutional VisitGovernment &Regulatory Authorities
Implementation of State PoliciesImprovement of Corporate Governance
Compliant Operation
Act with IntegrityReporting Mechanism
Field VisitParticipating in the Formulation of
Policies and Suggestions
Government Projects
Media Organizations
Business Innovation
Public Welfare
Social Welfare ActivitiesInformation DisclosureSocial Media and Media Communication
Public Opinion MonitoringPublic WelfareInstitutions & Non-
governmentalOrganizations
Implementation of State Policies
Act with Integrity
Field VisitCommunity ServicesPublic Welfare Services
Corporate Governance Leads to Sustainability
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Governance Issues
1. Compliant Operation
2. Implementation of StatePolicies
3. Improvement of CorporateGovernance
4. Reporting Mechanism
5. Act with Integrity
Environmental Issues
19. GHG Emissions
20. Climate Change-related Risksand Opportunities
21. Waste Recovery andUtilization
22. Energy Conservation andConsumption Reduction
23. Reduction of Pollution andEmission
24. Utilization of Clean EnergySources and Technologies
25. Green FinanceSocial Issues
6. Employee Rights and Interests
7. Employee Training andDevelopment
8. Occupational Safety andHealth
9. Talent Recruitment
10. Protection of InformationSecurity
11. Supplier Management
12. Responsible Supply Chain
13. Public Welfare
14. Inclusive Finance
15. Supporting Regional
Development
16. Business Innovation
17. Customer Satisfaction
18. Products, Services and
Quality
Identification of Substantive Issues
We follow GRI's reporting principles, conduct substantive evaluation ofESG-related issues through communication with stakeholders, identifythe ESG-related substantive issues of ITG, and continuously improveITG's ESG performance in a targeted manner.
GovernanceIssues
Social IssuesEnvironmentalIssues
Importance to ITG's Development
High
Low
Importance to Stakeholders
High
Corporate Governance Leads to Sustainability
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
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We incorporate sustainability best practices acrossour business, improving supply chain efficiency,practicing best-in-class services. We work in partnershipwith our suppliers and create a sustainable, responsibleand value creation supply chain in order to achivemutual prosperity.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent OperationCreates Shared Value
Excellence OperationAs a leading supply chain management enterprisein China, ITG relies on the core competitiveness ofglobal resource acquisition and channel layout,professional and effective risk control, AAAAA-level logistics and distribution, and all-roundfinancial services to provide customers with acomplete set of customized supply chain servicesolutions.Vertically, we expand the upstream anddownstream of the industrial chain to build avertical industrial chain. Horizontally, we replicatethe supply chain model to expand businesscategories, solve the core demands of customerssuch as stabilizing supply, reducing costs andcontrolling risks. We build a high value-addedcomprehensive platform integrating resourceintegration, channel development, pricemanagement, financial services, logistics anddistribution, risk management and control, brandmaintenance and industrial investment. Weupgrade the linear supply chain to an onlinesupply chain integrated services system, so as toempower the industry, create win-win outcomeswith partners, as well as create new values.
Globalization Layout
We continuously promote the global layout, actively plan outboundinvestment, as well as advance the "going global" business layout.As of December 31, 2021, we had set up regional companies andoffices in more than 30 cities and regions, including Beijing,Shanghai, Guangzhou, Shenzhen, Chengdu, Wuhan, Hong Kongand Chinese Taiwan, as well as established overseas branches inSingapore, Myanmar, New Zealand, Uzbekistan and the UnitedStates. Moreover, we established business ties with 80,000 high-quality customers in more than 170 countries and regions aroundthe world, as well as constructed an operating network ofimportant domestic and foreign buying and selling markets. In thisway, we can make rapid and effective response to market demands.In August 2021, we upgraded our Uzbekistan Office to a platformcompany to further expand our cotton spinning business inUzbekistan. Amid China's economic and trade cooperation withASEAN and Africa, we will explore business opportunities along theBelt and Road Initiative (BRI) route, as well as in the BRIC countries,South America and Africa. We are committed to continuouslyexploring the international market.In 2021, we signed a cooperation agreement with CJ Brazil, one ofthe most important agricultural products traders in the Asianmarket, to import soybeans. Through CJ's high-quality goodsprocurement channels in Brazil's soybean production regions, wereached the upstream of the soybean industry chain, thusproviding high-quality and stable supply for domestic feed industryand breeding industry. We signed an import pulp cooperationagreement with Klabin S.A., the largest paper maker and exporterin Brazil, establishing a comprehensive partnership in productssuch as broadleaf pulp and coniferous pulp. In this way, we canhelp domestic downstream small and medium-sized factoriesreduce costs and increase efficiency in producing household paper,packaging paper, sanitary products and baby products. Whileconstructing BRICS innovation centers, we and BRICS membercountries have gradually carried out in-depth business cooperationin ferrous metals, coal, textiles, agricultural products, non-ferrousmetals, forest pulp paper and other varieties, further promoting theinternational development of our supply chain business.
Domestic regionalcompanies and offices
Overseas branches
Countries & regionsinvolved in supply chainbusiness
Quality customers
＋
＋
＋＋
80,000
Excellent Operation Creates Shared Value
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
We are a national AAAAA-level logistics enterprise. We havebuilt a comprehensive logistics network managementsystem, which includes ships, warehouses, yards, fleets,freight forwarders and customs brokers, and a strongoutsourcing logistics system.We keep strengthening investment and layout in thelogistics field. By adopting the modes of integrating lightand heavy assets as well as of setting up joint venture orestablishing partnerships with local enterprises, we nowhave more than 3,000 jointly managed warehouses and
2.543 million square meters of self-managed warehousefloor space across China. Based on our operating ability andcredit in various listed futures, these warehouses havebecome the designated delivery warehouses for iron ore,methanol, staple fiber, PTA, styrene and other commodities,with seven futures delivery warehouses. We haveconstructed several regional distribution centers. Ourdistribution platforms cover the main coastal and inlandareas of China, boasting comprehensive transportation anddistribution service support capabilities. We now own sixlarge ocean-going ships, and ten other ships undermanagement. Our business scope in this regard covers far-ocean and near-ocean transportation, sea-river intermodaltransportation, Yangtze River trunk and tributarytransportation, etc.
Networked Logistics Service
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
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Excellent Operation Creates Shared Value
CFFEX Membership
SHFE MembershipINE MembershipZCE MembershipDCE Membership
Trading andsettlementmembershipof FuturesExchange
Fivesimilarfinanciallicenses
Petty LoanFinancial LeasingCommercial FactoringGuaranteePawn
Financial Service Qualifications
Focusing on the supply-side structural reform of our services, we exploreinnovative financial business models, seek transformation and upgrading,promote the integration of industry and finance, in order to strengthencoordinated development.We provide comprehensive service solutions of "supply chain + finance" forcustomers, as well as offer multi-dimensional and characteristic tradingplatform and financial services to upstream and downstream enterprises inthe industrial chain. Our financial service business covers inclusive finance,industrial finance, futures brokerage, asset management and riskmanagement. We have wholly-owned business subsidiaries in futures,financing lease, commercial insurance claim fields, as well as hold equity ininvestment, securities, trusts, banks and other financial institutions.Xiamen ITG Financial Holding Co., Ltd. (ITG Financial Holding) expands itsfinancial layout by holding and controlling equity. It comprehensively exploresthe supply chain business demands with the "customer-centered" servicetenet, so as to provide integrated financial services for industrial customersand consumers. In 2021, ITG Financial Holding actively tapped the internalcustomers of supply chain and health technology to carry out collaborativebusiness cooperation, thus providing integrated financial services such asfinancing lease and accounts receivable factoring for many upstream anddownstream enterprises.Fully leveraging the demands and resources of existing and potentialcustomers in the supply chain, ITG Futures Co., Ltd. (ITG Futures) activelypromotes the connection between customers and relevant business units inthe supply chain, coordinates and communicates business convergence points,to promote the achievement of business cooperation. In 2021, ITG's supplychain customers and eight IB branches of Century Securities, a subsidiary ofITG, reached a cooperation of totaling more than 6 million RMB rights andinterests. In conjunction with supply chain business departments, ITG Futureshas set up a Macroeconomics Research Group to conduct irregular seminarson economic situation and business development. It has organized businesstraining sessions and a series of reports, such as "ITG Elites Club", "ITGWisdom Club" and "ITG Nebula Club", to maintain strategic interaction andexchange, to actively share resources, and to better customer services.
Coordinated Development of Financial Division
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Improvement of quality & efficiency in supply chain operation
Integrated supply chain services
Comprehensive & whole-processrisk control
Smart Supply & Operation
Connectivity & Upgrading of IndustriesIntegration of supply chain;Vertical industrial chain
Innovative platform services;Platform model transformation
Moat3 FieldsNew Curve2 Directions
Supporting Force3 Abilities
Digital platformData asset managementDigital organizationDigital Operation & Governance
Vision for DigitalTransformation
A world-leading provider of digital supplychain services based on the industrial chain
Digital Empowerment
With the digital development goals of "improving operationefficiency, synergy in development, mode upgrading, ecosystembuilding and organizational transformation", wecomprehensively use several cutting-edge technologies tocontinuously advance digital transformation in the fields ofsupply chain operation, data asset, intelligent logistics,intelligent warehousing, healthcare big data application, etc.Taking digital technologies as the engine, we aim tostrengthening the supply chain business, further improving thesupply chain's integrated services capability, so as to improvethe core competitiveness of ITG.Base on continuous and independent innovation, Xiamen ITGDigital Technology Co., Ltd. has incubated several digitalprojects. Through in-depth cooperation with JD Digits HoldingCo., Ltd., supported by cutting-edge technologies such as bigdata, artificial intelligence, Internet of Things and blockchain, aswell as relying on ITG's accumulated supply chain servicecapability over the years, ITG Digital Technology activelypromotes the digital upgrading of bulk supply chain industry,provides digital solutions for the industry and empowers itsdevelopment.
Digital Development EmpowersIntegrated Supply Chain Services
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
ITG Cloud ChainProceed from supply chain business scenario, "ITG Cloud Chain" is a supply chain integration systemplatform independently developed by ITG with latest digital technology including 5G, Internet of Things,Cloud Native and Blockchain, etc. It aims to digitally solve various business scenario problems forupstream and downstream customers in the industrial chain."ITG Cloud Chain" connects procurement, logistics and manufacturing scenarios, provides solutions forindustries such as steel, pulp and paper, rubber, logistics, supply chain finance and medical devices. Onthe sales side, applications such as "ITG Cloud Chain · Paper Products Connect", "ITG CloudChain · Smartcom" and "ITG Cloud Chain · Jinxintong" provide services such as B2B e-commerce,network freight and supply chain finance for industrial customers. On the manufacturing side,applications such as "ITG Cloud Chain · Tires Ease" and "ITG Cloud Chain · Cloud Steel Plant" promotethe optimization of production methods to realize intelligent production and intelligent manufacturing."ITG Cloud Chain" also provides general solutions for all links in the supply chain business operation.For example, to improve the efficiency of supply chain contract signing, we independently developedand launched the electronic signature platform "ITG Cloud Chain · Smart Sign" in 2021. An integral partof "ITG Cloud Chain", the Smart Sign platform supports all kinds of contract documents in the supplychain business, as well as connects with more than 20 contract templates in the contract filemanagement system to maximumly adapt to the supply chain business. "ITG Cloud Chain · Import andExport", for the application scenario of import and export customs clearance, can greatly improve thebusiness operation efficiency.In 2021, "ITG Cloud Chain" was successfully included as one of 205 key digital economy applicationscenario projects in Fujian Province. ITG has also become one of the first batch of NationalDemonstration Enterprises on Supply Chain Innovation and Application.
Digital Development Empowers Integrated Supply ChainServices
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Blockchain-based & RMB-denominated settlement for iron ore businessIn 2021, we successfully opened the blockchain-based and RMB-denominated settlement letterof credit (settlement amount exceeding 200 million RMB) for iron ore business through theblockchain trade financing platform. This transaction has reduced currency exchange links,effectively reduced exchange transaction costs, avoided the risk of exchange rate fluctuations,and promoted end-to-end transparent development of transaction information.
Blockchain-based whole-process import business of iron ore tradeIn 2021, we completed whole-process blockchain-based iron ore import transaction, and realizedthe digitalization of the whole process from source data to terminal delivery in the blockchainenvironment. We explored the application of new digital technologies, such as blockchain andcloud computing, in the supply chain ecosystem to improve the business efficiency.
Blockchain Application
Digital Development Empowers Integrated Supply Chain Services
Finance & Tax RPA (Robotic Process Automation) Solution
To actively respond to the state requirements and improve our bill management, wedeveloped the "VAT output invoice issuing system". Apart from optimizing our current invoiceissuing process as well as improving efficiency and accuracy, the system is deployed in advancein response to China's policy of comprehensively rolling out electronic special invoices.As of December 31, 2021, ITG's headquarters and supply chain subsidiaries (51 in total) havelaunched above systems. The application of the system has greatly improved the billmanagement efficiency of ITG.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Integrated Layout
We continuously advance the integration of upstream anddownstream. By expanding the value-added service links, weenhance the penetration into the industrial chain, and strive tostrengthen business stability while empowering the industry. Indoing so, we aim to create and share career opportunities anddevelopment achievements with our industry partners.With more than 40 years' operation experience in the wholeindustrial chain, we have streamlined several vertical industrialchains, such as "iron ore—steel", "forest—pulp—paper","textile raw materials—apparel", "agricultural products" ,"rubber—tires" and "non-ferrous minerals—non-ferrousmetals" industry chain. From the raw material side to theproduction side and to the sales side, we provide resourcesintegration, channel expansion, logistics and distribution, pricemanagement, risk control and financial services for customersin the industrial chain. Our supply chain integrated services canhelp customers reduce their operating efficiency and improvethe supply chain synergy efficiency.
Digital Development EmpowersIntegrated Supply Chain Services
Iron Ore-Steel
Forest
-Pulp-Paper
Textile
rawmaterials
-Apparel
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
"ITG's Supply Chain Integrated Services Platform"
Whole-processmodularized riskmanagement and control
Integratingresources
Reducing costs andincreasing efficiency
Empowering
industriesTransformationand upgrading
Business flowCash flow
Integrated Service + Capitalized 0peration + Digital Empowerment + International Layout"iron ore-steel"industry chain
"textile rawmaterials-apparel"industry chain
"rubber-tires"industry chain
"forest-pulp-paper"industry chain
"agriculturalproducts"industry chain
"non-ferrousminerals—non-ferrousmetals" industry chain
Model replication"International Trade Cloud Chain" Digital Ecosystem
Integrated LayoutIn 2021, we continued to advance integrateddevelopment: We established Xiamen Keerun Agrow Co.,Ltd. to further our strategic layout in the chemicalfertilizer industry. We implemented Shandong FangyuanSupply Chain Integration Project to further expandcopper, zinc and other non-ferrous industrial chains. Weinaugurated Yirun Energy Joint Venture Project toestablish and improve the coal industry chain of mine—port—terminal. We conducted Jinshenglan ITG JointVenture Project to increase our presence into the ferrousmetal industry chain. We carried out Qihong PackagingJoint Venture Project to establish paper cutting anddistribution service platforms in Chaozhou and Shantouregions, continue to advance the integration of "forest—pulp—paper" industrial chain.
Digital Development EmpowersIntegrated Supply Chain Services
Comprehensive Development ofVertical Industrial Chains
Logistics
Information flow
Operation andmanagement
CentralizedprocurementCostoptimizationInventorymanagementMultimodaltransportationStablesuppliesOrder ondemandPricemanagementBusinessexpansionEquipmentmodificationSmartwarehousingDeepprocessingFinancialservicesBrandbuilding
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
?ITG Financial Holding VehicleFinancial Lease SystemIn 2021, ITG Financial Holding developed the"ITG Financial Holding Vehicle Financial LeaseSystem" to realize business processautomation including online partsprocurement, online approval, electroniccontract and electronic signature. This haseffectively solved the problems ofcumbersome traditional business processes,slow approval speed, and limited businessdevelopment in other localities.
Digital Finance
?ITG Financial Holding e-LoanIn 2021, ITG Financial Holdingindependently developed the "ITG FinancialHolding e-Loan" WeChat applet to realizeonline business application and processapproval. Apart from sharing dataresources as well as improving operationand management efficiency, the appletprovides customers with convenient andefficient financial services.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
ITG Healthcare Digital Supply Chain PlatformIn 2021, the "ITG Healthcare Digital Supply Chain Platform", inwhich ITG has participated in the R&D process, officially wentonline. The platform can not only track the information ofmedical products and their manufacturers in a timely manner,but also realize information synchronization and intelligentinteraction with commonly used management platforms in theindustry. It solves the problem of complicated alternateoperation of internal and external platforms, and boasts thecomprehensive advantages of traceable sources, efficientcollaboration and controllable risks.
Healthcare Big Data
Relying on Xiamen‘s advantages as one of China's first-batch pilotcities for healthcare big data centers, Xiamen Healthcare Big DataCo., Ltd. is the sole operating entity of "Xiamen Healthcare BigData Industry Comprehensive Service Platform". It manages andmaintains the historical health data of more than five millionpermanent residents in Xiamen for nearly 16 years. with thecollection scope covering more than 95% of medical services. Italso provides information services for the public in outpatient,inpatient, physical examination, maternal and child, communityand planned immunization scenarios.In 2021, we continued to use big data technology to help thehealth industry improve its comprehensive service level, so thatquality medical services can continuously benefit the people.
Smart Testing
In 2021, Xiamen ITG Healthcare Technology Co., Ltd. cooperatedwith Xiamen Health and Medical Big Data Center to create the"Smart Testing" applet, and launched the“Smart Healthcare ofBeautiful Xiamen City“ WeChat official account. The applet's smarttesting function is developed based on the clinical testing anddiagnostic data of several well-known Grade-III Class-A hospitalsin China. It automatically reads the testing results through AI-based technology, aiming to help citizens solve the pain pointsthat the test reports are difficult to read. It automatically readsand analyzes the testing results with AI-based technology,generating interpretation reports in a real-time manner, enablingusers to have a deeper understanding of their own health status,as well as further improving residents' awareness of active healthmanagement and medical service efficiency.
Xiamen Healthcare Big Data Co., Ltd., a subsidiary of ITG, isthe healthcare and medical big data operation unitauthorized by the Xiamen Municipal Government. Weactively participate in the construction of an openhealthcare big data operation system, establish a medicalbig data technology platform for the government, hospitals,residents and enterprises. The platform supports thedevelopment of smart cities and medical big data industries,as well as contributes to the development of new forms andmodels in combining digital economy with healthcare.
Digital Health Technology
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Responsible Supply ChainWe value common development with ourpartners. Based on their own businesscharacteristics, ITG headquarters and itssubsidiaries have formulated correspondingsupplier management systems, including"Regulations on Procurement of Self-UseMaterials and Services", "Interim Measures forManagement of Customers Negative List", "TradeManagement Measures", "Departmental WorkManual", "Procedures for Control of OutsourcedProducts, Services and Processes", and "LogisticsManagement Regulations", so as to standardizethe access, assessment and management ofsuppliers and contractors, as well as to includebusiness ethics, honesty and credit,environmental protection, and logisticsmanagement in suppler access and evaluationaccording to actual business conditions.
Supplier Management inSupply Chain Business
Our subsidiaries of supply chain managementbusiness have formulated corresponding suppliermanagement system according to their ownbusiness characteristics. For example, in theprocess of supplier evaluation and selection,Xiamen ITG Metals Co., Ltd. forms a working groupcomposed of the leader in charge, as well asmembers from the Supply Chain Operation andManagement Department and various businessunits. The Supply Chain Operation andManagement Department is responsible fororganizing the evaluation, the list of qualifiedexternal suppliers is approved by the GeneralManager, while various business units areresponsible for tracking the qualifications ofqualified external suppliers.
Relevant business units shall collect the detailed information about the external suppliers of the target products according to thecustomer demand and market information, and fill in the "Evaluation Form for External Suppliers of Products". Suppliers should havecorresponding qualifications, good reputation, etc.
Relevant business units shall provide effective technical data of purchased materials to external suppliers, require them to providesamples and send samples to the warehouse for inspection according to the inspection requirements of purchased products andcustomer requirements. The inspection results shall be included in the "Evaluation Form for External Suppliers of Products".
Relevant business units shall purchase from external suppliers that have passed the inspection for trial use.
Relevant business units shall conduct comprehensive evaluation on external suppliers, including: credit, price, delivery date, scale,technical force, etc., and fill in the "Evaluation Form for External Suppliers of Products".
The leader in charge confirms the evaluation results obtained according to the above-mentioned evaluation criteria, and thosehave passed the evaluation can become qualified product suppliers of ITG.
Business units are responsible for compiling and maintaining the "Summary of Qualified External".
?Disqualification: If three consecutive batches of a product fail to pass inspection within one year or are assessed as unqualified bythe relevant business unit according to relevant standards, the relevant departments shall submit a report to the leader in chargefor ruling. The disqualification ruling may result in qualification of the supplier in question;?Error correction: If the ruling result is not for disqualification, the relevant business unit shall request the supplier in question tomake improvements according to the "Control Procedure for Corrective and Preventive Measures".
Primary Screeningon the Market
Product Inspection
Product Trial
ComprehensiveEvaluation
SupplierConfirmation
ArchiveEstablishment
Regular Assessment
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Warehousing Suppliers
Before performing the self-examination and approval of warehousing supplierqualifications, the relevant subsidiary of the supply chain management businessshall send its logistics specialist to the warehouse site for on-the-spot inspectionand make inspection records. The access criteria for suppliers include honesty andtrustworthiness (not listed by the court as a target of dishonesty for action orrecognized by the customs as a dishonest enterprise), compliant operation (norecord of serious violations, record of stock shortfall or unresolved case disputes),fairness and justice (no collusion with customers), safety and health (withcorresponding fire control qualifications), etc.
Logistics Suppliers
We conduct standardized and quantitative evaluation for logistics suppliers, which are divided intothree grades: A (high quality), B (good) and C (mediocre). Those who fail to meet the requirementsof grade C will be removed. The access criteria for suppliers include honesty and credit (good creditstanding, not listed by the court as a target of dishonesty for action or recognized by the customsas a dishonest enterprise), compliant operation (with qualifications, no serious violation record orunresolved case disputes), safety and health (no obvious potential safety risks), etc.
Component Suppliers
The procurement work of the logistics center of ITG is under the dual supervisionof the procurement department manager and the vice president in charge. Theaccess criteria for suppliers include integrity, anti-unfair competition and productquality.
Engineering Contractors
The access criteria for contractors include quality, safety and health,environmental protection and other aspects, including ISO9001 (GB/T19001)quality management system certification, ISO14001 (GB/T24001) environmentalmanagement system certification, OHSAS18001 (GB/T28001 or ISO45001)occupational health and safety management system certification" and otherrelevant qualifications.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedbackExcellent Operation Creates Shared Value
Protection of Clients'Rights and InterestsWe always adhere to the "customer-centered"service philosophy, strive to improve customerexperience and continuously create new valuesfor customers through digitalization andproviding integrated services.
Continuous Optimization of Services
Our supply chain management business aims at improving operationefficiency and synergy in development. It constantly promotesdigitalization of supply chain operations, intelligent logistics andintelligent warehousing. It strives to provide customers withcomprehensive supply chain services, such as resource integration,channel expansion, logistics and distribution, price management, riskmanagement and control, financial services, so as to optimize customerexperience in an all-round way. According to their actual businessconditions, the business subsidiaries of the supply chain managementbusiness formulate internal rules and regulations such as "Product andService Release and Control Procedures" and "Departmental WorkManual", standardize customer complaint handling and carry outcustomer satisfaction survey, so as to protect the rights and interests ofcustomers.
ITG Financial Holding keeps advancing innovation of financial products.It has building a digital ITG Financial Holding Consumer FinancialPlatform to provide customers with convenient and efficient financialservices. ITG Financial Holding has launched several online financialproducts, such as the Vehicle Financial Lease System and ITG FinancialHolding e-Loan, to accelerate online business application and processapproval. ITG Financial Holding popularizes financial knowledge andoffers financial security education to customers through its WeChatpublic platform, in order to effectively protect customers' rights andinterests through communication.
ITG Futures has set up an industrial customer service team composed ofmembers, which including business owner, research analyst andspecialized department personnel, from the Research Institute, FinanceDepartment, Operation Center, Business Management Headquartersand other departments. It caters to customer needs, follows industrialdevelopment trends, releases survey and research information in atimely manner, as well as provide customers with multi-dimensional andall-round supporting services such as cooperation and exchange,industrial research, enterprise training and business consultation. ITGFutures provides customers with various complaint channels, includingemail, hotline, interview in business premises. It has formulated andstrictly implements the "Measures for Handling Customer Complaints",so as to standardize the handling of customer complaints and improvecustomer satisfaction.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Practices of ITG Futures in Protecting Customer PrivacyProtection of Customer PrivacyWe emphasize the protection of customer privacy. All our industrial divisionshave formulated corresponding systems according to their actual businessconditions to ensure the confidentiality of customer information.ITG Financial Holding has established a comprehensive protection mechanismfor customer information security, as well as strengthened customer privacyprotection from the aspects of system construction, technology-basedprevention and control, and information security awareness publicity. ITGFinancial Holding strictly follows the "Measures for Management of BusinessArchives". All customer information is managed and protected by archivists.Through day-to-day management measures such as system authoritymanagement, archive borrowing, review and approval, ITG Financial Holdingprevents customer information security risks and further strengthens thesecurity of customers' personal financial information. It also strengthens thebasic information security through technical means, hides the importantinformation of customers, so as to maintain the stability and security of thesystem. ITG Financial Holding actively carries out internal training related torisk control topics and data security laws, strengthens publicity and promotesthe information security awareness of all employees.ITG Futures strictly abides by relevant laws and regulations, improves theimplementation of confidentiality, strengthens the management ofconfidential personnel by formulating the "Measures for the Management ofConfidentiality-related Personnel", "Measures for the Management of Anti-Money Laundering Confidentiality" and other relevant systems, as well asconducts information security education and training to prevent the artificialdisclosure of customer information. Upon commencement and during theemployment period, all employees shall sign the "Confidentiality Agreement",which clarifies the confidential information and the confidentiality obligationsto be performed, so as to ensure that employees will strictly abide by theconfidentiality provisions for the information related to ITG, including but notlimited to business, finance, personnel, major decisions, customer informationand technical information. While performing their duties, employees shall keepstrictly confidential of the job contents of their posts in accordance with thedepartment management regulations. In case of transfer from or leaving keyposts, all relevant information must be desensitized.In 2021, according to the "Personal Information Protection Law of the People'sRepublic of China", ITG Futures revised the "Privacy Policy and UserAgreement" of the "ITG Financial Services" application to strengthen theprotection of customer privacy.
1. Collection and Use
2. Storage and Protection
3. Sharing,Transfer andPublic Disclosure
4. Management
5. Protection ofMinorsInformation
?Collecting personalinformation inaccordance with theprinciples of legality,legitimacy, necessityand confidentiality?Informing the
customer of thespecific scope ofinformation collectionin advance andobtaining thecustomer's consent?De-identifying the
personal information,storing the informationthat can be used torecover and identifythe personal identityseparately from thedesensitizedinformation after de-identifying, as well asstrengthening theaccess and useauthority management
?Only collecting personal
information generated inChina and storing thecollected information inChina?Keeping personal
information for theshortest time necessary?Using all kinds of security
technologies andprocedures to preventinformation loss, improperuse, confidentialitybetrayal and leakage.?Strictly limiting the access
rights of personalinformation to theminimum and necessaryscope?Taking emergency
measures immediatelyafter personal informationsecurity incidents, as wellas communicating withrelevant customers in atimely manner
?Without the
customer's priorconsent and legalcompulsion, wewill not sharecustomer'spersonalinformation withany unrelatedthird party,transfercustomer'spersonalinformation to anycompany,organization orindividual, orpublicly disclosecustomer'spersonalinformation
?Customers can
access and revisetheir personalinformation at anytime, withdrawtheir authorizationor consent,change the scopeof authorization,refuse to receiveinformation suchas systemmessages or news,as well as canceltheir personalaccounts
?Only providing
software productsand services tominors underspecialcircumstances, aswell as strictlyrequiring minorsto read and acceptthe privacy policyunder theguidance of theirguardians
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Information Security
Amid continuous digital transformation, we attach great importance toinformation security management. In 2021, we formulated the"Information Technology Management Regulations", and alsocorresponding management norms in post management, securitymanagement, authority management, computer room management,backup management, project management, website and usermanagement, to ensure the information security of ITG and customers.By improving the information security management system andstandardizing the information security management, we upgrade ITG'sinformation security management level and ensure the safe and stableoperation of the information system.
ITG Futures continuously improves the information security managementsystem. It has built an information security management framework, aswell as standardized the information security and management work bydefining the responsibilities of the Information Security Leading Group,the Information Security Working Group and the heads of variousdepartments. It protects and monitors the network and informationsecurity through authority management and technical means. It hasestablished an information security incident investigation and handlingmechanism as well as an information technology audit mechanism toprevent information system risks and improve the level of informationsecurity assurance.
In 2021, ITG Futures revised the "Measures for Management of Networkand Information Security", strengthened information securitymanagement requirements, stepped up VPN security management, andimproved security management means. According to relevant laws andregulations, it has formulated the "Measures for the Management ofAnti-Money Laundering Information Security", which clarifies theresponsibilities in anti-money laundering information security work. Ithas established mechanisms such as information security impactassessment, internal control risk investigation, information technologyprotection, information security incident emergency response, internalsupervision and audit, as well as internal training and education. It hasincreased investment in data centers, strengthened the construction ofinformation systems, and further improved the information managementlevel of infrastructure.
Security Assurance, Encrypted StorageIn 2021, our electronic signature platform "ITG Cloud Chain · SmartSign" was opened for use. The platform adopts the blockchainservice and carries out filing of network security Grade III protection,so as to ensure user identity security, data security, network securityand operation and maintenance security.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
IPR Protection
Knowledge Management Measures
Generation and Collection?Collecting and sorting out the knowledge results from research
experiments, market research, customer visits, meeting discussions,etc.?Emphasizing the collation and compilation of practical knowledge,
including modern management science, quality managementstandards, technical standards, industrial policies and regulations,and professional papers
Analysis, Collation and Utilization
?Analyzing, studying, sorting and classifying the collected conference
documents, training materials, academic journals, letters and othermaterials?Establishing an incentive mechanism for knowledge sharing, as well
as organizing knowledge and experience sharing activities throughinternal network sharing, employee training, internal periodicalcompilation and circulation, holding seminars and experienceexchange meetings
Evaluation and Updating?In view of our business needs and the adjustment and change of
the external environment, we re-acquire new knowledge needed forthe business development of ITG?Every six months, we re-evaluate the collected knowledge, check
whether it meets ITG's business development needs, and update oradd new knowledge according to regulationsConfidentiality and Security Management?Information such as product quality data, financial information and
technical secrets is subject to confidential management such asmarking confidential identification and file encryption?Backup for important organizational knowledge is made regularly
and properly kept?Regularly inspecting and maintaining information equipment, as
well as upgrading anti-virus software
Knowledge ManagementAim for goal of digital development, we continuously advance theconstruction of the IPR system. In 2021, Xiamen ITG Metals Co., Ltd.and Xiamen ITG Paper Co., Ltd. respectively revised and improvedthe "Knowledge Management Control Procedures", "Documentsand Records Control Procedures" and other systems, to strengthenthe management of ITG business secrets, technical secrets,industrial policies, industry development trends and other externalknowledge.
Protection of Determined Rights
As of December 31, 2021, we have obtained 328 registeredtrademarks and 6 registered copyrights worldwide.
RegisteredTrademarks
[86] added in 2021.
Copyrights
[6] added in 2021.
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Excellent Operation Creates Shared Value
Work Safety
Improvement of Work Safety Management SystemWe strictly abide by the "Work Safety Law of the People'sRepublic of China", the "Law of the People's Republic of Chinaon the Prevention and Control of Occupational Diseases", aswell as other relevant laws and regulations. In line with therequirements of Three-year Special Corrective Campaign onwork Safety, we have sorted out and revised the existing safetymanagement system according to ITG's actual conditions, andwill keep improving the work safety management system.
Work Safety Committee
Work Safety Committee
Office
All Key Units ofWork Safety
Top ResponsiblePerson
DirectorDeputy DirectorMembers
Top Responsible
Person
Members
ChairmanDeputySecretary of
PartyCommitteeDeputy Director
of thePresident's
OfficeLeaders incharge of key
units
General managers of key unitsLeaders and other work safetymanagement personnel
Chairman
Deputy Secretary of Party CommitteeDeputy Director of the President's
OfficeLeaders in charge of key units
In 2021, we completed the revision of work safety managementsystems, including the “Risk Identification, Assessment andGraded Management and Control System”, “Hidden HazardsScreening and Elimination System”, and “Major Safety RiskAnnouncement and Warning Management Regulations”. Atpresent, we are organizing the revision of seven (7) systems andschemes, such as the "Regulations on Management of WorkSafety", "Measures for Management and Assessment of WorkSafety", and "Emergency Plan for Work Safety-related Accidents".
We adhere to the principles of people-centered,giving first place to safety, laying stress onprevention and taking comprehensive measuresin this regard, implement the concepts of"safety comes first in management of industries,businesses, production and operation", as wellas establish the working mechanism of "Partyand government share the same responsibilities,one post with two responsibilities, jointmanagement, and accountability for derelictionof duty". In this way, we continuously improveITG's safety and health management system tomake overall plans for development and safety,and to ensure the safety and health ofemployees.
Chairman'sStatementAbout thisReport
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ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
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Excellent Operation Creates Shared Value
By establishing a regular meeting system, we convey andimplement the requirements of ITG's management on work safety,study and analyze our work safety, as well as arrange the nextstage of work om this regard. Our WSO and key units of worksafety form annual and quarterly summaries of work safety, to putforward work plans for the next period on the basis of practicesand experience accumulated in the previous period.
In 2021, our WSO held regular meetings on work safety everyquarter, listened to the reports on work safety by relevantbusiness units, analyzed and studied the existing problems, andmade overall arrangements for ensuring work safety in eachquarter. Based on organizational structure adjustments, we havepromptly adjusted the members of our WSC and WSO, furtherimproved our work safety management organization andmanagement system, so as to ensure that the work safetymanagement is in place and timely.
We implement the system of accountability for work safety levelby level. According to the "Remuneration and PerformanceManagement System for Chairman and Senior Executives" andother relevant systems, the Chairman and senior executives of ITGare responsible for major safety and quality accidents, majorenvironmental pollution accidents, etc. The merit pay for ourmanagement is linked to the safety and environmentalperformance of the units in their charge. According to the majorsafety and quality accidents and the severity of the losses incurredto the units in their charge, merit pay will be deducted inproportion to the actual losses. According to the operatingcharacteristics of the business divisions of ITG, we define worksafety target responsibility is defined level by level, refine relevantsafety indicators, and have the letter of work safety accountabilitysigned level by level to ensure that the accountability of worksafety is put in place.
In 2021, the functional departments and subsidiaries of ITG'sheadquarters signed 1,506 letters of work safety accountability.
Standardization and Digitalization ofWork Safety
We keep advancing the construction of a work safetystandardization system. As of December 31, 2021, ITG's fivesubsidiaries, namely Xiamen ITG Tidak Logistics Co., Ltd., XiamenITG Tidak Bonded Logistics Co., Ltd., Xiamen ITG Logistics Co., Ltd.,Jiangsu Baoda Textile Co., Ltd. and Nujiang ITG Silicon Industry Co.,Ltd., have passed the work safety standardization (Level 3)evaluation of the respective industries.
To realize more scientific and efficient work safety management,we actively promote the digitalization in this regard. In 2021, ourWSO actively promoted the preparation and construction of theinformation system for work safety management.
We have established the Work Safety Committee (WSC). ITG'sChairman is the top responsible person of for work safety, and aDeputy Secretary of Party Committee is in charge of ITG's worksafety work. Our management team and the general managers ofkey units of work safety are members of the WSC of ITG. ITG's WorkSafety Committee has an office (WSO). The Deputy Secretary of PartyCommittee in charge of work safety is appointed as the Director ofthe WSO, and the Deputy Director of the President's Office isappointed as the Deputy Director of the WSO, while the leaders incharge of work safety in key units are the members of the WSO. Thegeneral managers of relevant units are the top responsible personsfor work safety in their respective units. All key units of work safetyhave set up work safety organizations with full-time or part-timework safety management personnel.
Implementation of the System ofAccountability for Work Safety
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Excellent Operation Creates Shared Value
Risk Classification Management andControl, Screening and Control of HiddenHazardsWe have established a four-level inspection system for work safety. Allkey units of work safety have established and improved the "HiddenHazards Screening and Control System", regularly carried out hiddenhazards screening and control, kept inspection records and hiddenhazards screening and control accounts, and also retained the video andimage data before and after rectification to achieve closed-loopmanagement. All key units of work safety shall organize acomprehensive inspection at least once a month. Our WSO andsubsidiaries shall organize inspections of key units at least once everyquarter. Before major festivals, important events as well as flood controland typhoon preparedness campaigns, the principal leaders of all unitswill come to the production site for work safety inspection.
Promoting Risk Identification, Assessment and Hierarchical Management and Control
at ITG
?Identifying and evaluating the safety risks of all self-managed warehouses and factories in the supply chain
business division, implementing hierarchical management and control, by doing so to define the work safetyaccountability level by level?The work safety inspection and approval authority of the new project is gradually handed over to relevant
subsidiary companies. The WSO adopts the modes of spot check and supervision to truly implement thesystem of accountability for work safety of "Three Controls and Three Musts"?In-depth on-site inspection, compilation of the "work Safety Instructions" in line with actual production
conditions and distributing copies to all business units for learning and implementation?Compilation of the "work Safety Management Performance Appraisal Scheme" with reference to the
management experience of the same industry and in line with the actual conditions of ITG?Strictly implementing the legal compliance procedures for the qualifications of all production and business
premises, and ensure the observation of legal compliance procedures and qualifications including fire control
acceptance filing, special equipment inspection, and certificates for special operations personnel
Day-to-day Screening and Control of Hidden Hazards in Work Safety
?Establishing "four lists"
of hidden hazards,
rectification items,
accountability items and
improvement results?Clarifying the
responsible persons and
rectification
requirements of the
units responsible for
rectification items
?ITG's headquarters has organized 51 safety inspections, identifying
380 general hidden hazards, all of which have been rectified?The supply chain business division has identified 1,804 general
safety hazards, all of which have been rectified?The health technology business division has identified 34 general
safety hazards, all of which have been rectified?The financial service business division has identified zero (0)
general safety hazards
Management
Management
Inspection Results
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Excellent Operation Creates Shared Value
Safety EducationWe regularly conduct training and education on work safety, as toimprove the safety awareness and emergency response ability of allemployees through activities such as lectures on work safetyknowledge, skills training and emergency plan drills.In 2021, we organized 150 sessions of training on various work safetyknowledge, totaling 5,414 person-times.We organized the training to help work safety managers and primaryresponsible persons obtain and renew certificates. While the COVID-19epidemic has not been fully contained and the preventive measuresare still necessary, ITG's WSO organized online lectures andexaminations to carry out the training on how to obtain and renewcertificates. A total of 169 ITG employees have participated in thetraining, all of whom completed the course and passed the courseexamination.For new employees, we insist on giving them Grade III safetyeducation and training, and then establish safety training educationarchives. In 2021, we completed commencement safety training for806 new employees.In 2021, we organized training on new "Work Safety Law", which wasconducted both offline and online. A total of 92 , including the mainleaders of ITG, leaders in charge of workplace safety and work safetymanagement personnel, participated in this training.In 2021, we conducted 114 emergency drills on firefighting skills,epidemic prevention and control, emergency drills for suddenaccidents, anti-terrorism and riot prevention, as well as flood controland typhoon preparedness.
150 sessions, 5,414 person-timesSafety production knowledge training
The company's security committee conduct online teaching andexamination methods to conduct relevant training and evidenceand document review training.
In response to new employees, ITG insists on carrying outtraining three-level safety education and establishing safetytraining profiles.
The training is mainly designed for the company's main leadership,safety production of leadership and safety production managementpersonnel, in a combination of underline and online.114 emergency drillsThe emergency drills including fire skills, epidemic prevention andcontrol, emergency response emergency drills, anti-terrorism andanti-riots as well as flood prevention.
Emergency Drill
employees participate the training andcomplete the course & pass the courseexamination
employees participated in the new "SafetyProduction Law" publicity training
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Excellent Operation Creates Shared Value
new employees completed the trainingsafety training
Industry EngagementBased on the ideas of openness and cooperation, we are committed to realizing complementarityin resource advantages, creating and sharing career opportunities and developmentachievements with partners, thus jointly promoting the development of relevant industries.
In 2021, we hosted the "DCE Industry Trip to the Industry and Finance Base—ITG Ferrous MetalsIndustry Event". This industrial event has attracted representatives and industry experts from well-known enterprises upstream and downstream of the industrial chain, including Fujian Sangang, AnsteelGroup, Ma Steel International and Fujian Great Dong Hai. We also invited professionals from ShandongHuanfu International Trade Co., Ltd., ITG Metals, ITG Futures Research Institute, Wang Yanan Institutefor Studies in Economics (WISE) of Xiamen University, Cargill Investment Metals Division and FujianSangang Quwo Minguang Coking to discuss the development direction of the industry and the changesof the market landscape, to promote the in-depth research and exchange related to the ferrous metalsindustrial chain.
DCE Industry Trip to the Industry and Finance Base—ITG Ferrous Metals Industry Event
Association Memberships
China Association for Public Companies (CAPCO)
Council Membership
The Listed Companies Association Xiamen (XMLCA)
Chair Membership
Institute of Modern Supply Chain, China Federation of
Logistics & Purchasing (CFLP)
Council Membership
Institute of Modern Supply Chain, China Federation of
Logistics & Purchasing (CFLP)
Vice Chair Membership
China Customs Brokers Association (CCBA)
Executive Council Membership
Xiamen Import & Export Chamber of Commerce (XMIECC)
Vice Chair Membership
Xiamen Steel & Iron Trade Association (SITA)
Vice Chair Membership
China Paper and Pulp Industry Chamber of Commerce
(CPICC)
Executive Council Membership
China Chamber of Commerce for Import and Export of
Textiles (CCCT)
Vice Chair Membership
China Chamber of Commerce of Metals, Minerals &
Chemicals Importers & Exporters (CCCMC)
Council Membership
Xiamen Electromechanical Products Import & Export
Chamber of Commerce
Executive Council Membership
Xiamen Municipal Association of Local Financial
Institutions
Honorary Chair and CouncilMembership
The Securities and Futures Association of Fujian
Council Membership
The Securities Futures and Funds Association of Xiamen
Vice Chair Membership
Xiamen Elderly Care Services Promotion Association
Vice Chair Membership
Fujian Medical Devices Chamber of Commerce
Vice Chair Membership
Xiamen Medical Devices Co., Ltd.
Vice Chair Membership
Chairman'sStatementAbout thisReport
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ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
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Excellent Operation Creates Shared Value
We always adhere to the concept of green development inour operation, and use continuous innovation as theengine to promote coordinated development with theenvironment. We strive to contribue to China's ecologicalconservation and green economy development.
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Innovation DrivesGreen Development
Climate Change andGreen Industries
We incorporate carbon peak and carbon neutrality targetsinto ITG's overall development plan. We stay on the high-quality development path of ecological priority, green andlow carbon. By innovatively developing green supply chain,green finance and green health technology businesses withtechnologies, we promote the optimization and upgrading ofindustrial structure, and contribute to the achievement ofcarbon peak and carbon neutrality targets.
"Forest—Pulp—Paper" Industries
ITG Paper actively exerts its resource channel advantagesestablished from years of development in the "forest—pulp—paper" industrial chain to develop the business of wastepaper renewable resources. By working with paper mills, itsells waste paper to domestic paper mills for resource reuse,thus promoting the protection of forest land and treeresources. In 2021, ITG Paper achieved total operatingrevenue of more than 300 million RMB; its waste paperprocurement and sales volumes exceeded 100,000 tons.
Recycled Iron & Steel Trade
ITG actively carries out the trade of recycled iron & steelacross China. Such a business reduces the waste ofresources by promoting the recycling of metal resources.In 2021, ITG‘s operating revenue from recycled iron &steel business exceeded 5.404 billion RMB and reducedthe solid waste by more than 5 million tons.
Reduced timber felling byover100,000cubicmeters
Innovation Drives Green Development
Reduced solid waste bymore than5 million
tons
"Committed to empowering businessexpansion with green concept & Promoting
industrial interaction with renewable
resources."
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Logistics BusinessWe adhere to the concept of "green development" and run it through the logistics business operation process.
Green Operation Practices in 2021
Clean EnergyEnergyConservation& EmissionReduction
We replaced diesel forklifts with electric forklifts,and planned to purchase electric forklifts andstackers in the future if necessary. Wescientifically and regularly maintain the energyconsumption of main mechanical and electricalequipment, so as to realize technology-basedenergy conservation.The tractors of the transport group wereequipped with GPS to reduce idling rate anddirect fuel consumption.
We actively promoted energy-saving driving andadvocate employees' awareness of energyconservation and emission reduction.
The waste water from repair container waspurified in the sink pad pool before beingdischarged into the sewage pipe network. Thewaste wood floor and scrap iron produced wererecycled by qualified material recyclingcompanies.
We separated treatment of industrial waste anddomestic waste. For plastic products such asrecyclable paper, we arranged qualified recyclingcompanies to recycle them.
For the equipment of yard group, transportationgroup and storage group, such as trailer frames,stackers and front crane drive tires, we used coldrenovated old tires to improve the utilization rateof tires and reduce the cost.
WastewaterDischargeWasteDisposal
Innovation Drives Green Development
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Green Shipping: R/V TAN KAH KEE?Xiamen University's "R/V TAN KAH KEE",
operated by ITG, is the scientific research ship toobtain DNVGL underwater radiation noise
SILENT certificate
?It adopts 100% power silent propulsion scheme?All-round shock absorption and noise reductionhelp high-precision environmental scientificresearch
Green Shipping
Green Operation Practices in 2021
Adoption of economic speeds. Our ships adopted the lowest oil-consuming speeds,according to the berthing plan for ships, following the instructions of shore-basedmanagers, considering the current sea conditions, and on the premise of ensuringthe safe completion of tasks. In this way, our ships could minimize unnecessarydrifting and anchoring time, so as to achieve the maximum energy-saving effect andthe highest economic benefits.We strengthened the maintenance and scientific management of main mechanicaland electrical equipment to achieve the technology-based energy-saving effect:
According to the requirements, we maintained the main engine and auxiliary engine,tried to use a single auxiliary engine in operation, thus reducing unnecessary powerload. We maintained the boiler and waste gas boiler according to the requirements,strengthened fuel management, purified the fuel, as well as used various additivesfor heating treatment, thus improving the combustion efficiency and reducing theemission of harmful substances.We implemented energy efficiency management, adopted the best operationschemes, formulate and implement energy efficiency management plan, as well asinstalled propeller reverse fins, thus improving the tail flow field, reducing cavitationloss and improving efficiency.To reduce the ship's resistance, we used advanced antifouling coatings in dockrepair, as well as excellent hull sanding and spraying technology to reduce the ship'sresistance and increase the ship's speed. We monitored the change of ship'sresistance according to the slip rate, and carried out underwater decontamination ofthe ship's hull when necessary.During berthing, we used shore power to reduce the exhaust gas discharged in theport area, so as to achieve zero discharge during berthing.
Innovation Drives Green Development
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ITG's 2021ESG Honors
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In 2021, ITG and Zero Carbon Digital Technology (Beijing) Co., Ltd. (referred to ”Zero CarbonTechnology”) jointly invested in the establishment of Xiamen Keerun IoT Technology Co., Ltd.(referred to as "Keerun IoT"). Committed to building a "zero-carbon supply chain" with digitaltechnology, Keerun IoT covers smart energy, smart logistics, smart warehousing and smartmanufacturing modules by exporting zero-carbon solutions focusing on four scenarios offactories, warehouses, buildings and transportation. In this way, we can help ITG as well as itsupstream and downstream enterprises achieve green development.
Keerun IoT is a vice chair member of China Quality Inspection Association's Carbon NeutralityGreen Development Special Committee, and was included into the list of the fourth-batch"Intelligent Manufacturing Service Providers" and "Intelligent Manufacturing Products andServices" in Xiamen Torch High-tech Zone.
ITG cooperated with Zero Carbon Technology to build the "Intelligent Brain · ITG Skyeye"intelligent warehousing operation and management project, which is intelligently powered by100% solar batteries and used for intelligent security area management and control.
Technology-empowered Green Supply ChainGreen Supply Chain
Zero Carbon Supply Chain"Four Scenes" Zero Carbon Solution
Factory
Warehouse
Building
Transport
FourScenes
Innovation Drives Green Development
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Green Finance
Responsible Investment toSupport the Development ofGreen Industries
To fulfill the global responsibility in respond toclimate change as well as contribute to China's"carbon peak and carbon neutrality" targets, weactively invest in developing green industryprojects. In 2021, we invested in Wuhan WeinengBattery Assets Co., Ltd. with industrial fund as themain investment entity to support thedevelopment of the new energy industry.
Financial Lease Business ProvidesServices for the Development ofGreen IndustriesITG Financial Holding has actively responded toChina's "carbon peak and carbon neutrality"strategy, made long-term layout in clean energyand PV business divisions, and earnestly carriedout financial lease business for new energyenterprises such as PV power stations. In 2021, ITGFinancial Holding continued to support customersin green industries. It has provided diversifiedfinancial lease services for enterprises' industrialplants to build distributed PV power plants,helping them reduce costs and increase efficiency,as a result to guide resources to flow from high-energy and high-pollution industries to resource-saving and eco-environmental industries.
Innovation Drives Green Development
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ITG's 2021ESG Honors
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Green Health Technology
Keerun Medical Technology (Xiamen) Co., Ltd., a subsidiary of ITG, maintains long-term partnership with green suppliers such as Philips and Olympus, activelydevelops multimodal transport, cuts the consumption of packaging materials, soas to reduce the damage and poor delivery of medical consumables.
Through the construction of ITG Healthcare Digital Supply Chain Platform, wehave realized a high-precision operation model, ensuring traceability of thesources and controllable risks, thus helping hospitals save resources, reduce costsand improve efficiency.
Innovation Drives Green Development
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ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
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Green OfficeWe adhere to green life concepts. Through innovation anddevelopment, we speed up the formation of green productionmodes and lifestyles and construct green buildings, carry outpaperless operation, advocate ecological conservation,emission reduce and green commuting, and continuouslypromote waste sorting and other environmental protectionactivities to achieve ecological progress of the society.
Green Building
The ITG Center, the venue of our headquarters, consists oftwo 137-meter office buildings. In 2021, we had offset theGHG emissions generated by the building and achieved"carbon neutrality“ by implementing procedures such asprocurement of carbon dioxide emission quota, becomingthe first "zero carbon building" in Xiamen City.
Including green and sustainable concepts,the design of ITG Center fully considersconservation of energy, water and materials,thus obtaining the two-star evaluation labelof national green building.
ITG Center embraces green concepts:
?It has deployed greening on open spaces and the roof.
Combined with landscape design, a total of 3,084 squaremeters of roof greening area was deployed in thepodium roof area, accounting 49.4% of the roof greeningarea.?Energy conservation has been achieved by installing
HVAC system, rainwater recycling system, water-savingproducts and lighting optimization design.?It has adopted reusable and recyclable materials (the
proportion of recyclable materials reached 11.33%) andwas appraised as one of the fourth-batch greenengineering demonstration projects of China'sconstruction industry.?It uses direct digital control technology to monitor the
HVAC system, water supply and drainage system,elevator system and lighting system of the building, thusimproving the working efficiency of all system equipmentand realizing the energy conservation by all equipment.?After being crushed and squeezed, kitchen waste has a
content of about 50%, and then it is automatically putinto the in-situ kitchen waste treatment equipment. Aftersetting the operation parameters, 90% of kitchen wasteis metabolized into water vapor, and the biological heatenergy is discharged within limit, while 10% of kitchenwaste is discharged as organic fertilizer.
Innovation Drives Green Development
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
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Digitalization for Energy Conservation & Emission ReductionWe actively explore the new modes of digital operation, combine the digital transformation ofbusinesses with scenario application. We have successively developed, upgraded and launched "ITGCloud Chain" supply chain integrated collaboration platform, "ITG Cloud Chain · Smart Sign" electronicsignature platform and healthcare digital supply chain platform to promote the digital innovation anddevelopment of supply chain business.
In 2021, we continued to advance digital office. Our Finance Department and Treasury Departmentjoined hands with the Digital Management Department to successfully realize the digitaltransformation of financial management. Online migration, automatic and paperless modes havesaved more than 500,000 pieces of A4 paper throughout the year.
In 2021, we customized a CangqiongSystem to realize paperless RMB-basedpayment. This has not only improvedthe efficiency and accuracy of payment,but also contributed to ITG's greenoperation.
Proposal for Electricity Conservation
In 2021, we issued the "Proposal for All Employees to Conserve Electricity", to step up efforts inthis regard.
Turning off the office building's night-view floodlights can save 30% of electricityconsumption every month.Using BA control system to adjust the non-working hours lighting scheme ofgarage can save more than half of lighting electricity consumption.After work, VRV air conditioner can be turned off by centralized control in threestages.After work, arranging for relevant personnel to inspect and turn off lighting and airconditioning equipment in public areas.
Green Commuting
We advocate our employees to take greencommuting modes. We have arranged shuttlebuses connecting subway and BRT stations foremployees in the office building of ITG. In thisway, we practice the concept of green lifestyleswhile facilitating our employees' day-to-daycommuting.
Proposal
We independently developed the"Easy Reimbursement System",which is docked with our businesstravel, fund system and SAP systemby means of multi-channel batchcollection and automaticidentification. By realizing the wholeprocess management of expensereimbursement audit, payment andbookkeeping, we have effectivelyreduced our consumables cost andpromoted ITG's green operation.
Innovation Drives Green Development
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ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
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Budget SystemRefined budgetmanagement
Capital SystemOnline migrationof capital
New Sales TaxSystemFinance and tax
automation
EasyReimbursement
System
Expenses sharing
ElectronicArchives Pilot
Paperless Archives
Environmental ProtectionActivitiesWe actively carry out environmental protection activities such asgarbage sorting and afforestation, thus contributing to theprotection of green homes.
Green Home Initiative:
Volunteer Services at HighwayCare Station
The employees of ITG Financial Holding went to the HighwayCare Station in Xiamen's Haicang District, where theyvolunteered for cleaning the environment.
Green Home Initiative: Volunteer Services at the Beautiful Zhongshan Park
ITG Paper organized its employees to participate in the environmental protection volunteer service event -"Green HomeInitiative: Volunteer Services at the Beautiful Zhongshan Park". Volunteers went to Zhongshan Park to clean upaccumulated garbage and neglected corners, creating a clean and civilized environment for residents in the area. ITGPaper employees actively guided the residents in the area to analyze the current situation of the community environment,popularized environmental knowledge, and enhanced their awareness of environmental protection, thus stimulating theirenthusiasm to participate in environmental protection activities.
Other Environmental Protection
Innovation Drives Green Development
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ITG's 2021ESG Honors
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We harness the power of our resource advantagesand play an active role in our commitment tocorporate social responsibility and undertake SOEduty to improve the livelihood of local communitiesand to contribute to a better future for all.
Chairman'sStatementAbout thisReport
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ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
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Fulfill Social Responsibility
Strengthen Agriculture and Enrich Rural AreasIn recent years, we have been focusing on the layout of agricultural productsindustrial chain, and carrying out business cooperation around its upstream anddownstream links. We are committed to building a smart agricultural platformthrough digitization. Starting from the fields of grain and agricultural materials,we have extended to the front-end and terminal areas of the modern agriculturalindustry, promoted the high-quality development of national agriculture andhelped safeguard national food security.
In 2021, our agricultural products business went global, and achieved extensionalong the industrial chain and expansion in new fields. In the future, it will rely onthe geographical advantages and resource advantages of Heilongjiang Provinceto realize steady development. Based on the acquisition of warehousing and tradelogistics, we actively seek strategic partners in the whole agricultural industrychain, and join hands with upstream and downstream leading enterprises.Through resource integration, we continuously empower the high-qualitydevelopment of the agricultural industry chain, jointly serving agriculture, ruralareas and farmers.
ITG signed a strategic cooperation agreement with Wens Foodstuff
ITG joined hands with Beifeng Group
ITG signed a strategic cooperation agreement with Muyuan Foods
Fulfill Social Responsibility
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Reliable Energy ProvisionInclusive Financing Promotes Rural Vitalization
We earnestly implement the "Guiding Opinions on Further ImprovingFinancial Services for Rural Revitalization" jointly issued by thePeople's Bank of China, the China Banking and Insurance RegulatoryCommission, the China Securities Regulatory Commission, theMinistry of Finance and the Ministry of Agriculture and Rural Affairs,and support rural development by continuously promoting theinnovation of financial products and services.
ITG Financial Holding, positioned as a supporter of agriculture andsmall businesses, backs up the development of small and microenterprises in the fields of agriculture, forestry, animal husbandryand fishery in Fujian Province through financial services.Xiapu County, located in the northeast of Fujian Province, is oneof the important areas of sea cucumber cultivation in China. Autumnand winter are busy seasons for fishermen to plant sea cucumbers inXiapu County, and it is also the time when fishermen urgently needfunds to purchase sea cucumber seedlings. To cater to the marketdemand in accordance with seasonal conditions, ITG FinancialHolding innovated financial products and service models, andsuccessively launched products such as credit loans for sea cucumberbreeding and pledge loans for sea cucumber warehouse receipts. Bydoing so, it met fishermen's capital needs in different periods, andprovided financial support for the development of local pillarindustries.
ITG Financial Holding implements Xiamen MunicipalGovernment's policy of "small loan industry serving smallbusinesses and building inclusive finance". For serving smalland micro businesses and as well as agriculture, rural areasand farmers, it offers "flexible and convenient" microfinanceservices to small and medium-sized enterprises, self-employedindividuals and practitioners engaged in the fields ofagriculture, rural areas and farmers. In 2021, it issued 145 loansrelated to agriculture, amounting to about 20 million RMB.ITG Futures innovatively applies the “Futures & Insurance"model to support the economic development of rural areas.During the reporting period, ITG Futures carried out the DCEAgricultural Insurance Program in cooperation with ChinaUnited Property Insurance, Huarong Rongda, GuangzhouFutures, Minmetals Futures, Guosen Futures, Zhongrong HuixinFutures and other institutions. They jointly promoted theimplementation of special poverty alleviation project of peanutand urea futures price insurance in Tongbai County of HenanProvince, the " Futures & Insurance " project of corn andsoybean meal price insurance in Suixian County of HenanProvince, and the " Futures & Insurance " project of hog priceinsurance in Yangling of Shaanxi Province, providing supportfor the development of local planting and breeding industries.
We always response to national measures for energysupply and price stability with practical actions. By givingfull play to our advantages in domestic and foreignprocurement channels, we make every effort to ensurecoal supply, and ensure people's coal demand forproduction and living.
In 2021, amid continuous growth of energy demand andtight coal supply in China, we took practical actions toimplement the SOE responsibility of "ensuring coalsupply to meet people's needs":
Actively tapping the sources of goods supply athome and abroad to guarantee the supply to manyterminals such as Xiamen Songyu Power Plant,Hongshan Thermal Power Plant and Fujian Cement,and meet people's electricity demand for productionand living; participating in the coal supply guaranteework for the five major electric power groups andheating enterprises in China;Continuing to provide thermal coal to all terminalenterprises to ensure that the coal storage in powerplants stabilized at a reasonable level and to create agood atmosphere for energy supply and pricestability;Adhering to the long-term agreement pricemechanism, ensuring safe, stable and clean coalsupply, curbing the excessive rise of coal prices, andpromoting them to return to a reasonable level .
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Health and Wellbeing of CommunitiesDriven by responsible investment, ITG integrates resourceswith innovative development model and empowersbusiness with technology to tap into healthcare and elderlycare industries. It is committed to providing first-classhealthcare and elderly care services.
Healthcare Services
ITG operates rehabilitation hospitals, online hospitals,ADICON Clinical Laboratories and other health serviceplatforms. Through JV cooperation, investment and M&As,business collaboration and other industrial cooperationmodes, we have made active layout in diversified healthcareservices, are committed to providing all-round full-life-circlehealthcare services, including prevention, diagnosis andtreatment to rehabilitation, nursing and elderly care.
In 2021, Xiamen ITG Taho
Rehabilitation Hospital Co., Ltd.(referred to as "ITG Taho Rehabilitation Hospital") officiallyopened after two years of trial operation. It is one of the tertiaryrehabilitation hospital in Fujian Province, which features criticaldisease rehabilitation. It has established partnerships withGrade-III Class-A hospitals in Xiamen City, and set up a numberof rehabilitation departments serving seriously ill patientstransferred from general hospitals and still needing medicalcare and rehabilitation after surgery.ITG Taho Rehabilitation Hospital was awarded the title of"National Excellent Rehabilitation Hospital" by ChinaAssociation of Rehabilitation Medical Institutions, and it is alsoone of the rehabilitation hospital in Fujian Province that hasbeen included into the list of "Top50 Non-public RehabilitationMedical Enterprises in China" by KPMG.
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In 2021, Xiamen ITG Health Technology Co., Ltd. (ITG Health Technology), asubsidiary of ITG, and ADICON Clinical Center jointly established Xiamen ITGADICON Clinical Laboratories, Ltd. (ITG ADICON Clinical Laboratories), whichis committed to providing excellent medical testing, clinical trials, scientificresearch services, health management and pathological consultationservices. Through self-built logistics and professional information system,ITG ADICON Clinical Laboratories, Ltd. pools together the testing samples ofvarious medical institutions, realizing large-scale testing to reduce costs andimprove efficiency. By helping medical institutions optimize the allocation ofmedical resources, it has the limited medical resources inclined to clinicaltreatment services, so as to boost regional medical level.
ITG Taho Rehabilitation Hospital was listed as one of Top50Non-public Rehabilitation Medical Enterprises by KPMG
Elderly Care Services
In response to the government's call to "actively respond to population aging", we deeply tap into the elderly careindustry as a responsible state-owned enterprise to supply integrated services of medical care, elderly care,rehabilitation and nursing, committed to helping the elderly to lead a healthy and beautiful life.
By introducing industrial operation partners with mature operation experience, Xiamen ITG Elderly Care Industry Co.,Ltd. (ITG Elderly Care), a subsidiary of ITG, has set up mutually empowered and supported operation teams to jointlydevelop community- and home-based elderly care services, with a focus on IoT-based smart elderly care, smart cloudplatform for urban elderly care, and "combination of medical care and elderly care". It actively builds acomprehensive elderly care service system, and provides integrated services such as day care, canteens for theelderly and rehabilitation care. Starting from Jinshan Sub-district Community Care Center in Huli District, Xiamen City,ITG Elderly Care gradually extends to other areas in Xiamen City.
In 2021, ITG Elderly Care won the bid for the 2021-2022 Restaurant Operation Program for the Elderly and CommunityElderly Care Program of Gulang Island, Xiamen City. The restaurant operation service program for the elderly willprovide catering services for the elderly over 60 years old in Gulang Island, while the community elderly care programwill provide those over 60 years old in Longtou Community and Neicuo Community of Gulang Island with community-and home-based elderly care services and access to such service resources as emergency rescue, cultural activitiesand spiritual comfort.
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Caring for the Community
Targeted AssistanceAccording to the "Opinions on Carrying Out the Work of Assigning UnitsDirectly Affiliated to Municipality to Help Specific Economically WeakVillage-level Collectives to Accelerate Rural Revitalization", ITG is requiredto help Hugan Village, Xinmin Town, Tong'an District, Xiamen City. ITGParty Committee has conducted many field surveys in Hugan Village tocomprehensively understand the key difficulties faced by the village inshaking off poverty, and developed assistance solutions based on its ownbusiness characteristics and resource advantages. It supports thedevelopment of Hugan Village by offering regular and targeted assistanceto poor people, sending doctors to provide free treatment and providingcontinued education assistance. By November 2021, when its assistancejust lasted three years, ITG has assigned four cadres to the village andcarried out six assistance activities, with a total donation of 135,000 RMB.Rural VitalizationBy giving full play to advantages in customer resources, ITG Textile Centerassists Linxia Xialin Economic Development Co., Ltd., established by Xiamenstate-owned enterprises under the leadership of Xiamen ITG HoldingGroup, in carrying out industrial assistance and promotes its development.By providing special support funds, offering guidance for building andpromoting online popular scenic spots, and donating computers, cameras,speakers and other equipment, ITG Futures provides support for thedevelopment of tourism and agricultural industries in Hugang Village andYang Village of Tongbai County of Henan Province, and Taihu County ofAnhui Province, helping local farmers to earn more money. Tianjin Keerun,a subsidiary of ITG, donated 800,000 RMB to the Red Cross Society of HexiDistrict, Tianjin City for improving the level of local education, sanitation,medical treatment and technology in Zhuanglang County and KongtongDistrict of Pingliang City of Gansu Province as well as Zhuoni County ofGannan Tibetan Autonomous Prefecture.
Pairing Up With the Disadvantaged
Nine(9) cadres and 15 Party branches of ITG have paired up with 24peoples to help them address difficulties in life. During holidays suchas the Spring Festival, they visit their homes with daily necessities tooffer comfort, so as to warm the hearts of the disadvantaged groups.
Neighboring Party Building
To deepen the establishment of "a caring state-owned enterprise",ITG Party Committee signed the "Precise Party Co-buildingAgreement" with the general Party branch of Jinlin Community, andestablished a partnership with Lianhuabei Community for joint Partybuilding, creating a good atmosphere for neighboring Party building.Moreover, ITG signed co-building agreements with the Partycommittees of Cardiovascular Hospital Affiliated to Xiamen Universityand Xiamen Hengxing Group. Giving full play to their respect industrycharacteristics and professional characteristics, they jointly carry outParty co-building activities such as environmental protection activities,public welfare activities and volunteer services.
In respond to the call for "caring for Xiamen and takingresponsibilities as a state-owned enterprise", ITG Party organizationsat all levels mobilized the Party members and cadres of ITG to formvolunteer teams, and actively participate in volunteer activities such ascaring for the young, the disabled, the elderly, the disadvantaged andworkers in special positions.
Social Welfare Undertakings
"Flying Love and Dream" is a social welfare brand activity that wehave been promoting for a long time. We actively promote thedevelopment of social welfare undertakings, which involve theconstruction of key urban projects, culture, education and sanitation,poverty relief, donation to schools and disaster relief. We have beenawarded the title of "Annual Top Charitable Unit" for many years, andwere included to the list of Chinese state-owned companiesperforming best in undertaking social responsibility.
4,614Hours of volunteer service in 2021
1,194
Number of volunteers in 2021
hours
person-times
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In 2021, we organized a number of public welfare activities:
Charitable Mystery BoxesInnovatively combining the elements oftrendy toys with public welfare by usingthe image of public welfare IP "AMO" tolaunch AMO-themed mystery boxes. Allproceeds will be donated to charitablelibraries set up for children in urbanvillages, attracting more people toparticipate in public welfare activitiesthat care for children.
School Education AidDonating money to Xiamen No.1 MiddleSchool, Xiamen Experimental PrimarySchool, Xiamen Special Needs EducationSchool, Xiamen Wen'an Primary Schooland other schools every year for schoolconstruction, teaching bonus, scholarships,and subsidies for students with difficulties.In 2021, a total of 410,000 RMB wasdonated to school education aid projects.
Charitable AEDsDonating AEDs to Xiamen's publictransport system to help ensure thatcitizens can be treated within fourminutes in case of sudden cardiac arrestand other life-threatening emergencies.
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Spreading First AidKnowledge
Joining hands with Cardiovascular HospitalAffiliated to Xiamen University and otherunits to give first aid knowledge lecturesat Hugan Primary School, improving thehealth awareness and safety awareness ofstudents and teachers there andcontributing to building a healthy XiamenCity.
Children's Playrooms
Building warm AMO children'splayrooms for child patients inCardiovascular Hospital Affiliated toXiamen University, offering a happyworld for them to read, play, rest andrelieve pain.
Free Clinic TreatmentJoining hands with CardiovascularHospital Affiliated to Xiamen Universityand other units to provide villagers ofHugan Village, Xinmin Town with freeclinic treatment, CPR training andhealthy kitchen education.
In 2021, we organized a number of public welfare activities:
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During the epidemic period in 2021, ITG donatedmaterials worth over 1.5 million RMB to the Officeof the Spiritual Civilization Development SteeringCommission of Xiamen District Committee ofFujian and the Blue Sky Rescue.
In 2021, ITG won the "Special ContributionAward" issued by the Red Cross Society ofChina for our efforts in the prevention andcontrol of COVID-19 epidemic.
Strengthen Agricultureand Enrich Rural Areas
In July 2021, when Henan Province suffered from extremelyheavy rainfall, ITG took the lead among state-ownedenterprises in gathering volunteers to support the disasterrelief work in the province.
Helping Henan Province with disaster relief
Volunteers helping with epidemic control work
Lanjing Mobile Shelter-based Laboratory
As one of the comprehensive third-party independent medicallaboratory in Xiamen City, ITG ADICON Clinical Laboratories,Ltd. responded to the demand for large-scale nucleic acidtesting and completed 3 million such tests. ITG Golden BayResort was requisitioned by Xiamen Municipal Government asone of the cured COVID-19 patients observation hotel inXiamen City, serving nearly 1,300 patients.
In September 2021, in the face of the outbreak of COVID-19 epidemic in Xiamen City, we quickly assembled avolunteer team to join in the anti-epidemic work. ITGADICON quickly took action to expand COVID-19 testingcapacity, and the medical staff of Taho RehabilitationHospital fought against the virus in the front line. ITG hasorganized 88 volunteers support activities, and sent 872volunteers to support order maintenance work onXiang'an Expressway of Xiamen and nucleic acid testing ineight communities of the city. 25 volunteers long stationedin the quarantine areas of Haicang District and Xiang'anDistrict.
ITG ADICON Clinical Laboratories, Ltd. sent its eliteemployees and Lanjing mobile shelter-based laboratory toXiamen to quickly respond to the demand for large-scalenucleic acid testing.
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We are committed to playing the organizational role of “a grandplatform, a learning organization, a sharing family". We foster aenvironment where everyone can pursue their passions andfulfill their purpose, make their futures bright and empowerothers. Each day, we show up to make a difference in the world.
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Growing with Employees
We are committed to establishing a scientific and fair employeemanagement system, and shape a sound career development path,so that employees could enjoy broad development space and at thesame time they can better realize their personal values and careerideals. The individualized development of employees has been ourfocus of attention. We help them learn and grow at work by providingthem with business practices and training, and constantly tappingtheir personal potential.Employment Equity
We strictly abide by the "Labor Law of the People's Republic of China",the "Labor Contract Law of the People's Republic of China" and otherrelevant laws and regulations, and also respect the "UniversalDeclaration of Human Rights" and other international labor andhuman rights conventions approved by the Chinese government. Weadhere to the principle of employment compliance and equality. Inthe recruitment management regulations of ITG, any discriminationon the grounds of educational background, gender, race, region andother factors, and any form of child labor and forced labor are strictlyprohibited. In 2021, we did not employ any children or force any labor.
Democratic Participation
We fully guarantee the democratic participation rights of employeesthrough the employees' congress and the labor union committees. In2021, we held seven employees' congresses to review and approve anumber of employee management methods and systems involvingtraining, welfare and performance.
Employee Management
Protection of Female Employees' Rights and Interests
Adhering to the principles of mutual respect and equal consultation, we have signed the "Dedicated Collective Contractfor the Protection of Special Rights and Interests of Female Employees" to prohibit gender discrimination and eliminategender inequality in the workplace.
Improve the degree and level of female employees'participation in enterprise management, and strengthenthe training and use of female cadres.Gradually increase the proportion of femalerepresentatives in the employees' congress to adapt tothe proportion of female employees.Establish and improve the female labor union.The female labor committee participates in theformulation and revision of rules and regulations on theprotection of the rights and interests of femaleemployees to safeguard the legitimate rights andinterests and special interests of female employeesaccording to law.
Ensure that female employees have equal rights with maleones in personnel, scientific research and educationaccording to relevant laws and regulations.Guarantee the special labor protection enjoyed by femaleemployees according to law.Protect the legitimate rights and interests of femaleemployees during pregnancy, childbirth and lactation.Representatives of the female labor committee of thelabor union participate in the whole process of equallynegotiating and signing collective contracts, and activelypromote the implementation of dedicated collectivecontracts for special protection of female employees.
Anti-discrimination
| Total number of employees5,504 | Employee by genderMale EmployeesFemale Employees | Management by genderMale ManagementFemale Management | |
40%
60%77%
23%
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Career DevelopmentWe provide employees with a dual-channeldevelopment platform for professionalpositions and management positions, andadopt a "4+5" career developmenthierarchical system to encourage them toachieve their personal career developmentgoals while working at ITG. We haveformulated the "Career ManagementRegulations" to provide objective, unifiedand specific standards and evaluationmethods for employees' career promotion.
M4 strategymanager
Management
channelM3 senior managerM2 departmentmanager
M1 team manager
P5 expert layer
P4 veteran layer
Bifurcation point
Starting point
Professional
channel
"4+5" Career Development Channel
P3 backbone layer
P2 execution layer
P1 auxiliary layer
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Talents Training
It is aimed to help new employeesrecruited from campuses quicklyunderstand our culture, enhance theirsense of identity and accelerate theirintegration into the team. The activitiesare rich in content, including fun teambuilding games, ITG TALKING, the openingspeech of the Chairman and the firstlesson given by the President.
New Employee Training Camp
?It is intended to help employees joiningITG for less than two years transformfrom students to professionals.?Over 20 selected internal trainer coursesare offered to improve their professionalquality in an all-round way.
ITG Top-notch EmployeeCultivation Program
It is aimed to help newly appointeddepartment heads of the subsidiaries ofITG to transform from functionalpersonnel towards managers.ITG assigns functional personnel to itssubsidiaries that are undergoingtransformation. By empowering functionalpersonnel to transform towards managers,we provide support for the businessdevelopment of subsidiaries, and helptheir transformation process to advanceefficiently and steadily.
Energy Storage Program
?It is intended to support outstanding
young cadres under the age of 40 totransform towards new managers.?Blended instructional designs are
adopted, including IDP archiving, one-on-one tutorial system, OJT, masterlectures, on-air reading club and NewElite Talk, etc.
New Elite Program
?Tailored for middle-level cadres.?Diverse learning experience: famous
scholar lectures + on-site teaching + classicstudy.?Promote middle managers to break the
stereotype, reform themselves, and leadthe team to strive to get first-class.
Elite Program
?It is a special project for the training of
internal trainers of ITG.?A team of internal trainers is built to
extract organizational wisdom, pass on
the excellent management experience
of the organization, improve the overall
performance of the team, and boost
the high-quality development of ITG.
Lighthouse Program
Talents Training Projects
In an effort to continuously improve thetalents training system, we have formulatedthe "Training Management Regulations" and"the Measures for the Management of StaffEducation Funds". In 2021, we revised the"Training Management Regulations ofXiamen ITG Group Corp., Ltd" and the"Internal Trainer Management Measures ofXiamen ITG Group Corp., Ltd" to improve thetalent training system and guide employeetraining to proceed in an orderly manner.
We have built a talents training system whichis integrating vertical step-by-step training,horizontal multi-dimensional training andunbounded digital learning, and takenmultiple measures to promote the linkagebetween talents training and businessdevelopment. On-the-job tutors are assignedto outstanding young cadres, offering timelywork guidance and feedback. The system ofcross-layer and cross-border rotation isadopted to cultivate versatile talents throughmultiple channels and diverse experiences.
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The New Elite Program is aimed to help outstandingyoung cadres under 40 years transform towardsmanagers through IDP archiving, one-on-one tutorialsystem, OJT and selected courses. In 2021, the programwon two awards, namely "Value Creation BenchmarkCase" from Cloud Atlas and "Excellent InstructionalDesign Award" from Booaoo, and was included into the"CEIBS Business Review".
In the national final of 2021 Enterprise InternalTrainer Competition, the internal trainercultivation and management system under theLighthouse Program was certified as "GoldenCradle", seven of ITG's internal trainers as"Golden Internal Trainer", and three of themas "New Elite Internal Trainer".
New Elite Program
| 90.00%91.00%92.00%93.00%94.00%95.00%96.00%97.00%ABCDEF |
| A:"Interpretation of Talent Evaluation and Summary of Competencies"B:"Team Building and Vitality Camp"C:"MTP Management Skills Training"D:"360° Communication Skills for Managers"E:"Leadership in Innovation and Reform"F:"Promoting the Realization of Strategic Goals—Sand-table Practices for Managers" |
Trainee Feedback?These courses give me the
opportunity to know myself betterand help correct my self-cognitivebias through data analysis. They arevery helpful for career development.?Participating in learning from other
enterprises helps broaden myhorizons and learn from theirstrengths.?The course is entertaining and
interactive, activating the vitality andtacit understanding of teamwork.?Professional skills are not the same as
management skills, so managersshould pay more attention to thecultivation of management capability.?Communication requires
concentration and wisdom, and canbe improved through training.
ITG iSchool: A Cloud-based School for Ubiquitous Education
?Include 1,000+ selected courses that bringtogether the essence of courses given by famousteachers in many fields.?Meet individualized learning needs anytime and
anywhere, and enable the efficient use offragmented time.?Regularly evaluate the learning results, motivate
star students, and promote the formation of alearning organization.In 2021, we organized 447 training sessions to a total of 18,560 person-times of ITG.
The new model of unbounded digital learning—ITG School—actively builds a learning organizationthat is eager and diligent to learn and good at learning.
Lighthouse Program
Course Satisfaction
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We provide employees with competitivesalary and welfare including social insuranceand housing fund, enterprise annuity andcommercial insurance. The employee's salaryconsists of basic salary, post salary,performance bonus, which is linked to ITG'soperating performance, and various otherbenefits.
Employee Salary & Welfare
Employee Salary and Welfare System
Presentation
Basic salaryPost salaryPerformance bonusIndividual bonus Corporate bonus
VariousbenefitsComprehensivecompensation
Personal development
Reflect post valueReflect personalperformance
Link with corporateperformance
Improve riskprotection
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Employee CaringWe always regard employee caring as thefocus of employee responsibilitymanagement, and take pride in a warmand harmonious working atmosphere. Byoffering humane care and colorfulcultural activities, we allow all employeesto find a sense of belonging and form acommunity of shared future where theysupport each other and make progresstogether.
Employee Activities
By carrying out a variety of employeeactivities, we promote employeeexchanges, and create a pleasant andwarm working atmosphere.
Employ Induction AnniversaryBy carrying out a variety of employee activities, we promote employeeexchanges, and create a pleasant and warm working atmosphere.
Celebrate International Women's DayTo celebrate International Women's Day on March 8, we organizeda series of activities to express holiday wishes to female employees.
Celebrate Children's DayTo celebrate Children's Day on June 1, we organized a one-dayparent-child science popularization activity at Xiamen Scienceand Technology Museum, attracting nearly 150 ITG families.
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Employee AssistanceSince 2006, we have set up the ITG Charitable Fund, which isaimed at gathering love, helping each other, spreading loveand promoting harmony and mainly used to help employeesand their families to solve difficulties caused by suddendisasters or major diseases. It is a special fund that ITG and itsemployees extensively participate in, operates publicly andprovides emergency relief. In 2021, the ITG Charitable Fundallocated a total of 120,000 RMB in nine batches to severalemployee families.We regard the health of employees as our greatest wealthand the cornerstone of the sustainable development of ITG,and pay great attention to their physical and mental health.Every year, we provide employees with annual health check-up benefits, creating a healthy and harmonious workingenvironment.
During the epidemic prevention and control period in 2021,we took various measures to prevent employees from beinginfected, such as advocating the reduction of geographicalmobility, setting up flexible working system, carrying out off-peak commuting, encouraging telecommuting and takingturns to work. By giving full play to the advantages of ourhuman resource information system, we ensured employeesto work from home and fully guaranteed their health. Weuniformly insured COVID-19 prevention and controlvolunteers against COVID-19 infection to offer them morecare and protection.
ITG Love Foundation Icon
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Employee Assistance Program (EAP)In 2021, we introduced international advanced EAP concepts and services to provideemployees with systematic and long-term counseling to improve their mental health, andhelp them deal with psychological troubles in life or at work. EAP services are professionaland confidential. Professional psychological counseling experts provide professionalguidance, training and consultation for employees' mental health, helping them and theirfamily members to face their work and life with a more positive attitude. This is expected todrive the improvement of their work performance. EAP is aimed to build an open, inclusiveand positive working atmosphere and organizational culture, and comprehensively enhancethe capacity of employees for happiness in the workplace.To enhance psychological care for employees, EAP will continue to provide all employeeswith a series of services, such as psychological physical examination, psychological tips, 24-hour hotline consultation and psychological knowledge lectures. It is intended to help themembrace life with a more positive and sunnier attitude, rise to challenges, devote themselvesto work with a better state, and inject inexhaustible power into the innovative developmentof ITG.
Care for Employees' Physical and Mental Health
By establishing a smooth communication mechanism, we keep in touch with employeesthrough various online and offline channels, such as regular employees' congress andchairman's mailbox, listen to their voices, and try to respond to their suggestions andfeedback. In addition, we collect advices from all employees through the monthly reportmechanism, and give extra performance points for those putting forward effectivesuggestions.
In 2021, we conducted annual employee caring satisfaction survey throughout ITG. A totalof 1,180 employees submitted online questionnaires to help improve ITG's employeemanagement and caring level.
In 2021, ITG saw no major labor disputes.
Employee Communication
RegularExchanges
EmployeeRepresentativesConference
Monthly
ReportMechanism
Chairman’sMailbox
SatisfactionSurvey
EmployeeSymposium
Communication
Mechanism
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Environmental
Indicator
Unit
2021
Greenhouse Gases
Scope 1: Direct emissions*
tCO2e
1,274.64
Scope 2: Indirect emissions of purchased energy
2,192.67
Total greenhouse gas emissions
3,467.31
Density of GHG emissions
tCO2e/100 million RMB inoperating revenue
0.75
Waste Gases
Total NOx emissions
ton
6.96
Total SOx emissions
0.01
Total PM emissions
0.91
Vehicle & Equipment Fuel Consumption
Gasoline consumption
litre
45,387.06
Diesel consumption
437,563.47
The WastesHazardous Wastes
Amount of transferred and disposed hazardous wastes
ton
0.30
General Wastes
Output of industrial wastes
ton
170.30
Output of household wastes
439.24
Amount of recycled industrial wastes
89.20
Amount of recycled household wastes
57.05
Resource ConsumptionEnergy
Power consumption
KWh
3,773,953.58
Power consumption density
KWh/100 million RMB in operating
revenue
812.03
*Since ITG's carbon inventory work in 2021 has not been completed, the scope 1 in this Report only includes GHG emissions from transportation facilities.
Data Summary
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Environmental
Indicator
Unit
2021
Water Resources
Water consumption
m
51,899.85
Water consumption density
m
/100 million RMB in operating
11.17
Packing Materials
Plastics consumption
ton
1.00
Paper consumption
3.00
Market
Indicator
Unit
2021
Economic Contract Performance
Number of contracts actually performed
copy
113,664
Number of contracts that should be performed
114,769
Economic contract performance rate
%
99.04
Complaint Resolution
Total number of complaints
case
Total number of complaints resolved
Complaint resolution rate
%
100.00
Data Summary
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Employment
Indicator
Unit
2021
Staff CompositionGender Distribution of Employees
Male
person
3,393
Female
2,111
Total
5,504
Age Distribution of Employees
Under 30 years old
person
1,672
30-50 years old
3,320
Over 50 years old
Total
5,504
Academic Attainment Distribution of Employees
Doctor's degree
person
Master's degree
Bachelor's degree
2,289
Associate's degree
Below associate's degree
1,873
Total
5,504
Function Distribution of Employees
Sales personnel
person
3,677
Technical personnel
Financial personnel
Administrative personnel
1,365
Total
5,504
Data Summary
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Employment
Indicator
Unit
2021
Gender Distribution of Management
Male management
person
Female management
Proportion of female managers
%
23.24
Contract Signing
Employees signing labor contracts
person
5,504
Labor contract signing rate
%
100.00
Employee Turnover
Total number of resigned employees
person
Total number of employees at the beginning of the year
5,256
Total number of new employees in the year
1,172
Annual turnover rate
%
14.37
Employee Training
Total annual investment in employee training
million RMB
2.21
Total education and training person-times throughout the year
person-time
18,560
Annual number of training sessions
session
Community
Indicator
Unit
2021
Volunteer Services
Total number of volunteers
person-time
1,194
Total number of volunteer service hours
hour
4,614
Data Summary
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
The content index of this Report includes the "GRI Standards", and the "CASS-CSR4.0" issued by the Research Center for Corporate Social Responsibility of ChineseAcademy of Social Sciences.
GRI Index
Disclosure Part
GRI 100: General StandardsGRI 102: General Disclosure
OrganizationalProfile
102-1
Name of the organization
At a Glance
102-2
Activities, brands, products, and services
102-3
Location of headquarters
102-4
Location of operations
102-5
Ownership and legal form
102-6
Markets served
102-7
Scale of the organization
102-8
Information on employees and other workers
Employee Management
Data Summary
102-9
Supply chain
Excellence OperationResponsible Supply Chain
Industry Engagement
102-10
Significant changes to the organization and its supply chain
At a Glance
102-11
Precautionary principle or approach
Risk Management and Compliance
102-12
External initiatives
ITG's 2021 ESG Honors
102-13
Membership of associations
ITG's 2021 ESG Honors
Strategy
102-14
Statement from senior decision-maker
Chairman's Statement
Party Building
Ethics and Integrity
102-16
Values, principles, standards, and norms of behavior
At a Glance
Governance
102-18
Governance structure
Effective Governance
GRI Standards Content Index
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
GRI Index
Disclosure Part
GRI 100: General StandardsGRI 102: General Disclosure
StakeholderEngagement
102-40
List of stakeholder groups
Stakeholder Engagement
102-41
Collective bargaining agreements
Employee ManagementData Summary
102-42
Identifying and selecting stakeholders
Stakeholder Engagement
102-43
Approach to stakeholder engagement
Stakeholder Engagement
102-44
Key topics and concerns raised
Stakeholder Engagement
Reporting Practices
102-45
Entities included in the consolidated financial statements
About this Report
102-46
Defining report content and topic boundaries
About this Report
102-47
List of material topics
Stakeholder Engagement
102-48
Restatements of information
This Report Does Not Cover It
102-49
Changes in reporting
This Report Does Not Cover It
102-50
Reporting period
About this Report
102-51
Date of most recent report
102-52
Reporting cycle
102-53
Contact point for questions regarding the report
102-54
Claims of reporting in accordance with the GRI Standards
102-55
GRI content index
GRI Standards Content Index
102-56
External authentication
This Report Does Not Cover It
GRI Standards Content Index
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
GRI Index
Disclosure Part
GRI 200: Economic TopicsGRI 103: Management Approach
103-1
Explanation of the material topic and its boundary
Corporate Governance Leads to Sustainability
103-2
The management approach and its components
103-3
Evaluation of the management approach
GRI 201: Economic Performance
201-1
Direct economic value generated and distributed
At a Glance
GRI 205: Anti-corruption
205-1
Operations assessed for risks related to corruption
Act with Integrity
GRI Index
Disclosure Part
GRI 300: Environmental TopicsGRI 103: Management Approach
103-1
Explanation of the material topic and its boundary
Innovation Drives Green Development
103-2
The management approach and its components
103-3
Evaluation of the management approach
GRI 301: Materials
301-1
Materials used by weight or volume
Responsible Supply ChainClimate Change and Green Industries
Green office
GRI 302: Energy
302-1
Energy consumption within the organization
Climate Change and Green Industries
Green OfficeData Summary
302-2
Energy consumption outside of the organization
302-4
Reduction of energy consumption
303-5
Water consumption
GRI 305: Emissions
305-1
Direct (Scope 1) GHG emissions
Climate Change and Green IndustriesTechnology-empowered Green Supply Chain
Green FinanceGreen Healthcare Technology
Green OfficeEnvironmental Protection Activities
Data Summary
305-2
Energy indirect (Scope 2) GHG emissions
305-4
GHG emissions intensity
305-5
GHG emission reductions
305-7
Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions
GRI Standards Content Index
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
GRI Index
Disclosure Part
GRI 300: Environmental TopicsGRI 306: Wastes
306-3
Waste generated
Climate Change and Green Industries
Green OfficeData Summary
GRI Index
Disclosure Part
GRI 400: Social TopicsGRI 103: Management Approach
103-1
Explanation of the material topic and its boundary
Excellent Operation Creates Shared Value
Fulfill Social Responsibility
Growing with Employees
103-2
The management approach and its components
103-3
Evaluation of the management approach
GRI 401: Employment
401-1
New employee hires and employee turnover
Employee Caring
Data Summary
401-2
Benefits provided to full-time employees that are not provided to temporary or part-time employees
401-3
Parental leave
GRI 403: Occupational Health and Safety
403-1
Occupational health and safety management system
Work SafetyEmployee CareData Summary
403-2
Hazard identification, risk assessment, and incident investigation
403-5
Worker training on occupational health and safety
403-6
Promotion of worker health
403-7
Prevention and mitigation of occupational health and safety impacts directly linked by business relationships
GRI 404: Training and Education
404-1
Average hours of training per year per employee
Career Development
Data Summary
404-2
Programs for upgrading employee skills and transition assistance programs
GRI 405: Diversity and Equal Opportunities
405-1
Diversity of governance bodies and employees
Employee Management
Data Summary
GRI Standards Content Index
Chairman's
StatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
GRI Index
Disclosure Part
GRI 404: Training and EducationGRI 413: Local Communities
413-1
Operations with local community engagement, impact assessments, and development programs
Strengthen Agriculture and Enrich Rural Areas
Reliable Energy ProvisionInclusive Financing Promotes Rural Vitalization
Health and Wellbeing of communities
Caring for the CommunityOur Response to Pandemic and Disaster
Data Summary
GRI 414: Supplier Social Assessment
414-1
New suppliers that were screened using social criteria
Responsible Supply Chain
Data Summary
GRI 418: Customer Privacy
418-1
Substantiated complaints concerning breaches of customer privacy and losses of customer data
Protection of Clients' Rights and Interests
Information Security
GRI 419: Socioeconomic Compliance
419-1
Non-compliance with laws and regulations in the social and economic area
Effective Governance
GRI Standards Content Index
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Dear readers,
Greetings!
Thank you very much for reading the "2021 ESG Report of Xiamen ITG Group Corp., Ltd". To further improve the quality of our ESG managementand report, we sincerely invite you to make valuable comments and suggestions on this Report and help us to continuously improve it. We willfully consider your comments and suggestions, and promise to properly protect your information from third parties.
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Reader Feedback
Chairman'sStatementAbout thisReport
At aGlance
ITG's 2021ESG Honors
SDGsExcellent OperationCreates Shared ValueCorporate GovernanceLeads to Sustainability
Innovation DrivesGreen Development
Fulfill SocialResponsibility
GrowingwithEmployees
DataSummary
GRI StandardsContent Index
ReaderFeedback
Xiamen ITG Group