Shenzhen KTC TechnologySustainability Report 2023
Shenzhen KTC Technology Co., Ltd.
Stock code: 001308.SZStock abbreviation: KTC
Improving Living Conditionwith Technology
Contents
About this Report 01Message fromthe Chairman03About KTC05
History
GlobalizationCore CategoriesBusiness StrategyProduct CertificationCompany Honors
Sustainability ManagementEnvironmental, Social, andGovernance (ESG) SystemResponse to SustainableDevelopment Goals (SDGs)Stakeholder CommunicationIdentification of Material Issues
Annual ThemesBuilding a Strong R&D InnovationFoundation and DevelopingFuture TechnologiesEnabling Factories for Smart,Green and Flexible Manufacturing
05 A Diverse,Collaborative TeamEmployment Compliance and DiversityEmployee Welfare and CareEmployee Training and DevelopmentOccupational Health and SafetyAppendixQuantitative Data: Performance MetricsGlobal Reporting Initiative (GRI)Content IndexContent Index for Self-RegulatoryGuidelines No. 17 for CompaniesListed on Shenzhen Stock Exchange –Sustainability Report (for TrialImplementation)Reader Feedback04 Industry and CommunityEngagementResponsible Supply ChainFueling Industry DevelopmentBuilding Harmonious Society
01 Stable Operations,Solid Governance33Corporate GovernanceCompliance Management andBusiness EthicsCustomer Privacy and Data SecurityIntellectual Property (IP) ProtectionHuman Rights
03 Empowering Manufacturingwith AI Technology65
Sustainable R&DProduct QualityCustomer ServicesScience and Technology Ethics
02 Green, Smart Manufacturingfor a Low-Carbon Future 53Climate Change ResponseTreatment of Three WastesResource Management and RecyclingBiodiversity Conservation
Report Information DescriptionThis report is the first "Sustainability Report" released by Shenzhen KTC Technology Co., Ltd. The report elaborateson the Company's concepts and policies regarding sustainable development, as well as the efforts made by theCompany in 2023 in areas such as environmental protection, social responsibility, and corporate governance, inresponse to the expectations and concerns of stakeholders.Time Frame
This report covers a time span from January 1, 2023 through December 31, 2023. In order to maintain the continuityof information and enhance the comparability and forward-looking nature of the report, some contents have beenmoderately extended to previous or subsequent years. The information involved comes from internal data of theCompany and publicly available materials.Organizational Scope
The organizational scope of this report covers the main business conducts of Shenzhen KTC Technology Co., Ltd.and its subsidiaries, and is consistent with the scope disclosed in the Company's annual report.
Data InterpretationThe data and cases used in this report are all from the Company‘s official documents and statistical reports.Theoperatingdatadisclosedinthisreportareallfromthe2023AnnualReportofShenzhenKTCTechnologyCo.,Ltd.(the"AnnualReport").Incaseofanydiscrepanciesinthedatalisted,theAnnualReportshallprevail.Unlessotherwisespecified,allcurrencyamountsmentionedinthereportarepresentedinRMB.ReferenceStandardsThis report was written with reference to the following 7 ESG disclosure standards:
?"Reference"standardsoftheGRIUniversalStandards2021releasedbytheGlobalSustainabilityStandardsBoard
(GSSB)?GuidelinesNo.17ofShenzhenStockExchangeforSelf-RegulationofListedCompanies—SustainabilityReport
(Trial)releasedbyShenzhenStockExchange?ESGReportingGuideandGuidanceonClimateDisclosuresreleasedbytheStockExchangeofHongKong?RecommendationsoftheTaskForceonClimate-RelatedFinancialDisclosuresreleasedbytheTaskForceon
Climate-RelatedFinancialDisclosures(TCFD)?TheTenPrinciplesoftheUNGlobalCompact?The17SDGsoftheUN
Notes on Appellations Used in the ReportFor the convenience of expression and reading, in this report:
"Shenzhen KTC Technology Co., Ltd." is referred to as "KTC", "the Company" or "We"."Huizhou KTC Technology Co., Ltd." is referred to as "Huizhou KTC"."Shenzhen KTC Intelligent Technology Co., Ltd." is referred to as "KTC Intelligent"."Shenzhen Horion Intelligent Technology Co., Ltd." is referred to as "Horion"."Shenzhen Horion Software Co., Ltd." is referred to as "Horion Software"."Shenzhen KTC Commercial Display Technology Co., Ltd." is referred to as "KTC Commercial"."Shenzhen KTC Medical Solutions Co., Ltd." is referred to as"KTC Medical".
Report Preparation Process
Based on the ESG practice of the Company, this report is promoted in accordance with the process of “the Board ofDirectors (BOD) deliberating the establishment of the ESG Committee and working rules, collecting materials, preparinga revised report, deliberating and approving by the BOD, and disclosing to the public”. The ESG Working Group activelycommunicates with relevant stakeholders to study and demonstrates the framework structure and content of the report.Reporting Reliability StatementThe Company undertakes that the content of this report does not contain any false records, misleading statements ormaterial omissions, and is responsible for the authenticity, accuracy and completeness of its content.This report is published in both Chinese and English versions. In case of any ambiguity between the Chinese version andthe English translation, the Chinese version shall prevail.Access Channels
This report is released in electronic format and investors can access it through the following channels:
?ShenzhenKTCTechnologyCo.,Ltd.officialwebsite(https://www.ktc.cn/)?ShenzhenStockExchangewebsite(https://www.szse.cn)
Contact InformationIf you have any suggestions or opinions on this report, please contact the Company through the following methods:
?Contact address: No. 4023 WuheAvenue, Bantian Street, LonggangDistrict, Shenzhen?Contact number: +86-0755-33001308?Fax: +86-0755-33615999
About This Report
Message from the Chairman
深圳市康冠科技股份有限公司董事长凌斌
Dearfriends,OnbehalfoftheBoard,Iwouldliketoexpressoursinceregratitudetoyouforyoursupport.In2023,despiteaglobalslowdownandincreasedcompetition,KTCshowcaseditsextraordinaryresilienceandinnovativespirit,presentingtheoutstandingstrengthandsenseofresponsibilityofChina'smanufacturingindustrytotheworld.Notonlydowegrowinthefaceofchallenges,wealsounderstanddeeplythatimprovinglivingconditionwithtechnologyinthedisplaydeviceindustryisourunshirkablemission.Behindthismissionisourunwaveringfaithandconfidence.Webelievesustainabilitycreateslong-termprosperity.Whendefiningandachievingourvision,missionandvalues,wearecommittedtoaligningouroperationswithESGprinciples.Throughinnovativebusinessmodels,wenotonlypursueeconomicbenefits,butalsocontributetosocialwelfareandenvironmentalprotectionforaharmonybetweenbusinessesandthesociety.Ratherthanmerelyaproductmanufacturer,theCompanyisasociallyresponsibleorganizationtakinganindispensableroleintheglobalvaluechain.Whileweseekcommercialsuccess,wealsowanttocontributetosocialprogressandenvironmentalsustainability.Low-carbonmanufacturingisapathtogreengrowth.Ledbygreendevelopment,KTCiscommittedtogreentransformationandupgrading,sinceitadherestotheconceptofgreenmanufacturingandlow-carbondevelopmentandembracesthe"dualcarbon"(carbonpeakingandcarbonneutrality)strategy.Throughtheintroductionofinnovativetechnologies,likesolarpowerandwaterstorageairconditioning,wepromoteenergysavingandemissionreduction,
optimizetheenergymix,andcreateharmonybetweenproductionandtheenvironment.Wecontinuetoempowergreenmanufacturingthroughsci-techinnovationtocontributetoglobalgreendevelopmentandasustainablefuture.AIandethicsgohandinhand.KTCtakessci-techinnovationasitsfoundationandupholdsthephilosophythattechnologyimproveslivingcondition.Weareridingthewaveofcutting-edgetechnologysuchasAI.WebelieveAIisnotonlythedrivingforceoftechnologicalinnovation,butalsothekeytoassumingcorporatesocialresponsibilityandpromotingsustainability.Togetherwithourglobalpartners,wecontinuetoexplorenewheightsinsmartdisplayproductstoofferconsumersasmarterandmorepersonalizedexperience.Meanwhile,wearedeeplyawarethattheuseoftechnologymustgohandinhandwithethics.Asaresult,wefollowthesci-techethicsstrictlytoensurethatourinnovationsrespectthelawanduserrights.Inourpursuitofexcellent,weplayourpartincreatingamoreequitableandharmoniouseraofintelligence.Beingemployee-orientedleadstoharmonyandwin-winoutcomes.KTCunderstandsthatitssuccessisinseparable
fromitsemployees.Weupholdthepeople-orientedprincipleandarecommittedtofosteringafair,respectfulandharmoniousenvironmentforemployeestothrive.Whileprotectingtherightsandinterestsofemployees,wealsounlocktheirpotentialandsharesuccesswiththemthroughdiversifiedtrainingandasoundwelfaresystem.AtKTC,wehelpeveryemployeetorealizetheirself-worth,enablingawin-winsituationforboth.China'sintelligentmanufacturingleadstheworld.Lookingahead,challengesandopportunitiescoexist.Adheringtothevisionof"TobecomeaworldtopmodernODMenterpriseinflatpanelproducts",KTCiscommittedtodrivingthetransformationandupgradingofsmartdisplayproductswithcutting-edgetechnologyandinnovativethinking.Wewillcontinuetoincreaseourcorecompetitiveness,consolidateindustryresourcesandstimulatenewgrowthmomentumasweseektobeagloballyinfluentialindustryleaderandcontributetoamoreintelligentandsustainablefuture.
“
”
Ling BinChairman
Company Profile
FoundedinShenzhenin1995,KTCisamongthefirstcompaniesdedicatedtosmartdisplayterminalproductsinChina.Inthenearly30yearsofdevelopment,KTChasfocusedontheR&D,design,andmanufacturingofintelligentdisplays.Itsmainproductsincludesmartinteractivepanels,innovativedisplayproducts,professionaldisplayproducts,smartTVs,etc.Throughtechnologicalinnovationandproductdevelopment,ithasappliedcutting-edgedisplaytechnologyforavarietyofscenariosandneeds.Afterthetransitiontomodernservice-orientedintelligentmanufacturing,itisnowapioneerandleaderinChinesemanufacturing.KTChasestablishedaKDMservicemodelof"threemodes,fourengines,andonepole"foremergingmarketsandbuiltlong-termpartnershipswithlocalkingbrandsinAsiaPacific,LatinAmerica,Africaandotherregions.Itsnetworkspansover100countriesandregions,coveringtheglobaldisplayindustryacrossbusiness,education,healthcareandhomesettings.ItcoversmajorglobalsmartdisplaymarketsliketheEU,NorthAmerica,LatinAmerica,AfricaandAsiawithitsnewtechnicalsupportandservicecenters.KTCispeople-orientedandpaysattentiontoemployeeneeds.TheCompanyiscommittedtocreatingaharmoniousandfriendlyworkingenvironment.Itpromotesthespiritofcraftsmanandanengineeringculturetoattract,developandmotivatetalents.Throughprogramssuchasamentorprogram,anexcellentengineerprogram,andanexcellentmanagerprogram,itinspiresemployeestogrowtheircareervalue.Ithascreatedamutualaidfundtoassistemployeesinneed.Itispublic-spiritedenoughtoparticipateinvolunteeractivities,includingenvironmentalprotection,trafficcontrol,communitysupport,andblooddonation.Itdonatesmoneyandresourcestofurtherconsolidatetheresultsofpovertyalleviation,promoteruralrevitalization,andsupporteducationasitactivelytakesonitssocialresponsibility.
About KTC
Company Strategy
KTCwillcarryonthemissionof"improvinglivingconditionwithtechnology"tofosternewindustries,newmodels,andnewmomentumwithsci-techinnovation.TheCompanywillfocusoncutting-edgetechnologies,suchasaugmentedreality(AR),virtualreality(VR)andAI,toempoweranewgenerationofsmartdisplayproducts.Itwillboosthigh-qualitydevelopmentthroughmeasuressuchasbreakthroughsincoretechnologiesandAIempowerment.Itwillstepupthedevelopmentofproprietarybrandsandhelpthemgoglobal.Byintegratingdigitalizationintocorporategovernance,itwillfurtherimprovecorporateefficiencyandadvanceintelligentandgreendevelopment.Itwillproceedwithmake-to-order(MTO)productiononthejourneytowardsbecomingaworld-leadingprofessionalsmartdisplaymanufacturer.KTCwillcontinuetoinvestintheR&Dandmanufactureofnewproductsinemerging/nichemarketsandfocusonthepromotionofinnovativedisplayproductsandproprietarybrands.Itwillaccelerateglobalizationwithaglobalheadquarters(HQ)center,enhancingforeignoperationsandsecuringmoreoverseasresources.Whilecultivatingnewstrengths,itwillalsoestablishanationallaboratoryandundertakemajorscientificresearchtasks.Itwillusenewtechnologies,suchasAIlargelanguagemodels(LLM),aroundsmartinteractivepanels,innovativedisplayproducts,andsmartTVstofacilitateitsindustrialupgrading.
MissionImprove livingcondition withtechnology
VisionTo become a world
top modern ODMenterprise in flat panel
products
Values
Respecting people,commitment to work,industriousness,innovation
OperationPhilosophy
Honest operation,focus on qualityand service
Character
Honesty,integrity,impartiality andpracticality
Service
Philosophy
Customers our top
priority, deliver
inspiration
1995-
-Future
Future
History
KTC had
beenfoundedand CRTdisplayshad beenput intoproduction.
1995
LCD displayshad been putintoproduction,with saleshavingexceeded 1million units.
2000
ShenzhenKTC Parkhad beencompletedand LCDTVs hadbeen putintooperation.
2005
Huizhou
IndustrialPark hadbeencompletedand put intooperation,and KTC hadlaunched itsown brand -Horion.
2015Commercialdisplays hadbeen put intoproductionand KTC hadbeen listed inthe top 100electronicinformationcompanies inChina.
2010
KTC hadbeen rankedamong thetop 500privatemanufacturing companiesin China, withan annualproductionand sales
volume
havingexceeded 7.8million units.
2020
KTC hadbeen listed onthe MainBoard of theShenzhenStockExchange.2022
NationalManufacturingSingle-ItemChampionand NationalGreen Factory2024
?Focus on cutting-edgetechnologies such as AR,VR, AI, etc., continuetechnological innovation,and empower the newgeneration of display
products.
?Expand the innovative
display map, enhance thedevelopment of proprietarybrands, and accelerate theglobal strategic layout.?Promote the super factorymodel as part of MTOproduction, and build aglobal HQ center.?Construct national level
laboratories to undertakemajor scientific researchtasks.
Future
National-Level
Specializedand Innovative"Little Giant"Enterprise2021
Global operations network
GlobalizationThe Company has developed a differentiated market competitionstrategy, establishing specific market approaches for leading globalbrands in intelligent interactive display products, internationalrenowned smart TV brand in small and medium-sized regionalmarkets, and local leading brand customers in various regionalmarkets. These types of clients exhibit diverse product needs, highcustomization demands, and flexibility. Additionally, well-knownbrands or local leading enterprises in niche markets possesssubstantial revenue scales, strong brand appeal, and robust riskresilience. As the market evolves, concentration is increasinglyshifting towards these enterprises, leading to synchronized revenuegrowth for the Company as downstream clients expand their marketscales and the number of customers increases.The Company's primary clients are overseas, and since 2014, itsmarket share in international markets has been steadily increasing.According to the Company's development plan for technical supportand service centers, it intends to establish multiple centers globally,covering major smart display terminal markets in the EU, NorthAmerica, Latin America, Africa, and Asia. Currently, the Company
has established wholly-owned subsidiaries in Hong Kong, Taiwan,Seoul, Tokyo, California, Mexico City, Dubai, and Warsaw. Thisstrategic layout allows the Company to penetrate various countriesand regions, expanding its business scope and market share.Through the MTOstrategy, the Company can export raw materialsin semi-assembled or unassembled forms to corresponding regionsfor local assembly. This enhances the overall turnover speed of theCompany while reducing storage and logistics costs. Moreover, theMTO strategy improves resource utilization efficiency, allowing forgreater investment in core areas such as R&D, therebycontinuously enhancing the Company’s core competitiveness. Thislayout is conducive to boosting brand influence, expanding marketshare, improving order responsiveness and delivery capabilities,and refining the Company's service network and technical servicecapabilities.
OverseasSubsidiaries:HongKong(China),Taiwan(China),SouthKorea,Japan,America,Mexico,UnitedArabEmirates,PolandOverseasOffice:IndiaOverseasTSC:Mexico,BrazilOverseasCooperativeFactories:Taiwan(China),Vietnam,Thailand,India,Mexico,Brazil,Poland
Global customer presence
Globalization
The Company has consistently focused on the R&D,design, production, sales, and services of smart displayproducts. It has established a development modelcentered on "independent R&D", a production modelbased on "sales-driven manufacturing", a purchasingmodel guided by "production-driven procurement", and asales model primarily based on direct selling.The Company values customer service and develops itsown brand business. At present, the Company's ownbrands are: "KTC" mainly engaged in e-sports display,smart home and other products; "Horion" mainly engagedin intelligent conference tablets and other products; and"FPD" mainly engaged in smart home and other products.
The Company adheres to the principle of integrity in itsoperations, continually enhancing customer servicemanagement and improving employee service awarenessand capabilities. Through customer service hotlines, on-site visits, and follow-up services, it has built a positivecorporate image among its clients.The Company maintains long-term, stable, andcooperative relationships with suppliers at all levels,ensuring a regulated procurement process that protects
suppliers' legitimate rights and fosters a strong reputationboth inside and outside the industry.Additionally, the Company has established internal andexternal channels for complaints and feedback,appointing professionals to conduct integrity supervisionto uphold the Company’s reputation and ensure a faircompetitive business environment.
1112
KTC specializes in the R&D, design, production, and sales of smart display-related products. Our main offeringsinclude smart interactive panels, innovative display products, professional display solutions, and smart TVs. Throughyears of dedicated development in the smart terminal display industry, we have established a unique "KDM" growthmodel.The trend of AI empowering the smart display industry is becoming increasingly prominent. As display terminals serve asvehicles for text, audio, images, and video output, they are naturally suited for AIGC applications. KTCwill deeplyintegrate AI technologies to reshape display terminal products in scenarios such as conference assistance, remoteeducation, telemedicine, and entertainment, thereby providing new momentum for the growing demand in displayterminal products.
Business StrategyLeveraging our advanced capabilities in research, design, and manufacturing, the Company has developed the "KDM"service model, characterized by “three modes, four engines, and one pole", tailored for emerging markets likedeveloping countries. We have established long-term partnerships with local king brands in regions such as Asia-Pacific,Latin America, and Africa.
Threemodes
Fourengines
One pole
Three modes, four engines,
and one pole
KDM service
Four areas
Threedeliverystates:
CBU/SKD/CKD
Four modesofcooperation:
JDM/ODM/OEM/EMS
MTOcooperation(overseascustomers)
Smartinteractiveflat panel
Innovative
display
Professional
display
SmartTV
Two super factories"KTC super factory" model
Threedimensionalintelligent ofcontrol system
Triplecollaboration ofhuman,machine, andnetworkIntelligentmanufacturingIntegratebusiness flow,
information flow,logistics andcapital flow
Realize flexible
manufacturing
mode
Shenzhenfactory
Huizhou
factory
Intelligent service solutions
Core Categories
1314
Intelligent interactive
flat panel
Professional displayequipment
Innovative displayproduct
Smart TV
flatflatflat
Product Certification
National-Level Specialized andInnovative "Little Giant" Enterprise
Provincial-LevelManufacturingSingle-ItemChampionEnterpriseinGuangdong
Company Honors
National-Level Manufacturing Single-ItemChampion Demonstration Enterprise
National Green Factory
Smart Manufacturing Capability
Maturity Level 3
Top100ElectronicInformationEnterprise
inChina
Safety standard and wireless
Green certification (environment
& performance)
Patents and labels
1516
Building a Strong R&D InnovationFoundation and DevelopingFuture Technologies
KTC applies mainstreamtechnologies widely inproducts and innovatesthem for practicality's sake
Mainstreamtechnology
KTC'sfocus onbreakthroughs in coretechnologies gives it a 6-10month lead. It pursuespatent protection for itsinnovative technologies
CoretechnologyKTC developstechnologies of the futureand protects them in theform of proprietary rights
Futuretechnology
Building a Strong R&D Innovation Foundationand Developing Future TechnologiesAsanationalhigh-techenterprise,KTCseestechnologyasitslifeline.TheCompanyfocusesonsci-techinnovationandproductapplications.Throughtheestablishmentofamarket-orientedtechnologyinnovationsystem,itcontinuestoadvancebreakthroughsincoretechnologiestobuildcoretechnologycompetitiveness.WithasoundtechnicalmanagementsystemandR&Dsysteminplace,ithascreatedavirtuouscycleofsci-techinnovationandindustrialinnovation.
Innovationplatform
StandardizeddesignplatformPatentprotection
Customers
StructurelabOpticsplatformStrategiccooperation &licensing
Suppliers
Optoelectronicslab
ElectricalplatformSupplierguarantees
Universities/researchinstitutesPerformance
analysis lab
StructureplatformProprietary
patents
Government/associations
Reliability
labExperimentplatform
Intelligent
platformSoftwarecopyrights/trademarks
Employingscientificandforward-lookingthinking,KTCdivideshightechintothreecategoriesbasedontheir
sophistication:mainstreamtechnologies,coretechnologies,andfuturetechnologies.ItwillimplementcorrespondingdevelopmentandIPstrategiesforthesetechnologies.Withsuchatieredstrategicplan,KTCcaninvestresourcesmoreaccuratelytopromotetheprogressandinnovationoftechnologiesatalllevels.BytheendofDecember2023,theCompanyhad89inventionpatents,417utilitymodelpatents,177designpatents,and525softwarecopyrights.
5 tests3 guarantees
Intelligence:Create a smart life withmultimodal intelligent interactionHigh resolution:Offer a stunning 8Kultra HD experience
Energy efficiency:Feature highefficiency and low standby power
4 drivers
Visual:Display imageAudio: Audio qualityTemperature:
Temperature & humidityElectrical:
Electrical performance
Magnetic: Electromagnetic
compatibility
R&D investmentR&D environmentR&D personnel
Large screen:Cover product sizes
from 8-162 inches
89Inventionpatents417Utilitymodelpatents177Designpatents525Softwarecopyrights377Domestic & foreign trademarks (as of December 31, 2023)
1920
Themes
Enabling Factories forSmart, Green andFlexible Manufacturing
Enabling Factories for Smart, Green andFlexible Manufacturing
KTCadherestotheconceptofgreenandenergyefficiencythroughoutthelifecycleofitsdevelopment.TheCompanyiscommittedtodevelopinglow-power,high-efficiencyproductstominimizeenvironmentalimpacts.Ithascreatedagreendesignandmanufacturingsystem,promotingcleanproduction,cleanenergy,cleanemissions,andenergyconservationtransformationinthepursuitofsustainability.Itisbuildinggreenandsmartmodernfactoriestosupporthigher-qualitygreendevelopmentunderChina'sdualcarbongoals.
KTChaslevel1performanceinthemanufacturingindustry,witharespectiveenergyconsumptionandcarbonemissionof8.56kgceand
42.24kgCO2eperRMB10,000ofoutputvalue.
Clean production
KTC'sdistributedsolarfacilitiesintheHuizhouindustrialparkgeneratedabout6,217.62MWhofelectricityin2023.
Clean energyEnergy conservation transformation
Energy conservation transformation
KTCusespermanentmagnetvariablefrequencyenergy-savingaircompressorstoreducepowerloss,noiseandwaste.Annualelectricitysavingscanreach169MWh.
Clean emissions
KTCinstallsadditionalwastegascollectionandtreatmentfacilitiesfortreatmentofworkshopwastegasesusingwatermembranepurificationandactivatedcarbonadsorptionprocesses.BoththesmokeanddustemissionindicatorsareinlinewiththerequirementsoflocallawsandregulationsinGuangdongprovince.
National Green Factory
National Industrial Product GreenDesign Demonstration Enterprise
National GreenDesign Product
Implement enterprise resourceplanning (ERP) system integrationto enable IT-based and digitalproduction management and allowfor optimized management ofquality, information, technology,and resources
Intelligent production process
Change the traditionalmanagement model, analyzescheduling issues in productionprocess transformation, andreasonably schedule production
Intelligent equipment | |
management |
Provide better data reference for production decision-making through the combination ofenterprise management, product lifecycle management, supplier bidding and other
systems
Intelligent production decision-
-making
making
Automatic backlight module
production line
Light strip production lineSMT production line
Die-cutting production lineDisplay device production line
Machine board production line
Smart display CBU
production lines
Display LCMproduction lines
Machine boardproduction lines
Light bar production lines
Withthecontinuousimprovementofproductionlines,KTChascontinuedtooptimizemodulardesigns,personalizedcustomization,andpersonalizedproductdatabases.Ithasestablishedadata-drivensystemfromR&D,designandproductiontomarketingandsupplychainmanagementtorespondtocustomerneedsquicklyandatlowcost.Currently,ithasanannualproductioncapacityof15millionsmartTVsandsmartinteractivepanels,meetingtheproductionrequirementsfordisplayterminalproductsinsizesrangingfrom8-162inches.
2324
Sustainability
ManagementKTC integrates sustainable development into its overall corporatestrategy, focusing on climate change risks and opportunities,employee rights protection, responsible supply chainmanagement, and business ethics to seize the opportunities ofthe new era.Internally, we continuously monitor leading trends insustainability, benchmark against industry best practices, andenhance our internal management capabilities. Externally, weestablish regular communication channels, actively listen toand respond promptly to stakeholder concerns, and workcollaboratively with businesses and society towards a moresustainable future.
The SDGs addressed in this chapter
Contents for this chapter:
?Environmental, Social, and Governance (ESG) System?Response to Sustainable Development Goals (SDGs)?Stakeholder Communication?Identification of Material Issues
ESG System
KTCappliestheconceptofsustainabilityinpractice.ItembedsESGintotheoperationalfabricandimplementsaninstitutionalizedandsystematicmanagementsystemtoensuretheeffectiveimplementationofthesustainabilityconcept.Aspartofcontinuousimprovementstothetop-downESGmanagementframework,theBODsetupanESGCommitteeinAugust2024andcreatedtheWorkingRulesfortheESGCommittee.CoveringtheCompanyanditssubsidiaries,theESGsystemhasestablishedathree-tierESGmanagementframeworkwithcompletestructure,clearhierarchy,well-definedpowersandresponsibilities,andefficientoperationtoensuretheefficientpromotionofESGwork.TheBODhasauthorizedtheESGCommitteetoberesponsiblefortheCompany'sESGwork,includingformulating
relevantpoliciesandmeasures.TheCommitteeisheadedbyChairmanLingBin,anditsmembersincludeDirectorandGeneralManagerLiYubinandIndependentDirectorYangJianjun.Itmakesdecisionsandoverseestheplanningandimplementationofsustainabilitymanagementmatters.
StakeholderCommunication
KTC focuses more on the coordinated development of stakeholders than expansion of its scale and capabilities. In 2024,the Company has devised its own sustainability concept: SUSTAIN. Based on this concept, it will continue to supportlong-term, stable corporate development through positive and effective sustainability practices while contributing to theenvironment and society.
Sustainability Concept
Governance Framework
Choose eco-friendly
and sustainableproducts to reduceenvironmental harm
Reduce fossil fueldependence andcarbon emissionsthrough the use of
more renewableenergy sources inproduction
Optimize theproduction process toreduce unnecessarylinks, enhanceproduction efficiency,
and minimizeresource waste
Implement effectivewaste managementpractices, includingrecycling, reuse, andwaste reduction
Invest in and developgreen technologies,
such as energy-efficient equipmentand eco-friendlyproduction methods,to boost corporatecompetitiveness in
sustainability
Encourage employeesto participate insustainability initiatives,
and enhance their
environmentalawareness and senseof responsibilitythrough training andrewards, etc
Create an eco-friendly culture withinthe Company, and
incorporate thesustainability conceptinto its values and
code of conduct
Follow and study ESG trends, research, analyze and assess ESGwork, oversee the ESG system's operation across business units,report ESG work regularly to the BOD, and review ESG reports
Decision-making
ESG structure and functionsBODESG Committee
Formulate strategies and policies, examine ESG work plans, and
guide ESG practices
ManagementESG Steering Group
Implement ESG work plans, examine ESG assessment programs,
and prepare annual ESG reports
ManagementESG Working Group
Report work regularly and manage ESG issuesExecution
HQ functionaldepartments
Integrate ESG into daily operations and collect ESG key
performance indicators (KPI)Execution
All units(branches/subsidiaries/production facilities)
2728
LocationStrategy
Mid-term actionobjectives
Performance in 2023
Technology Creates
High-quality Life
Promote intelligentmanufacturing andgreen manufacturingPromote the construction ofgreen factories
Promote the construction of green factories | Huizhou KTC has been awarded the title of "National Green Factory" |
Strengthen the HSF hazardoussubstance management system
Strengthen the HSF hazardoussubstance management systemThe Company has passed the QC 080000hazardous substance process managementsystem certification
The Company has passed the QC 080000hazardous substance process managementsystem certificationContinuously expand the scaleof renewable energy use
Continuously expand the scale of renewable energy use | By 2023, the scale of self built photovoltaic power generation reached 6,217.62MWh |
Strengthen the qualitymanagement system
Strengthen the qualitymanagement systemEnhance the coverage of qualitymanagement systemcertification
Enhance the coverage of quality management system certification | The Company and all major production bases have passed ISO 9001 quality management system certification |
Encourage coretechnology researchand innovation, andpromote the applicationof low
Encourage coretechnology researchand innovation, andpromote the applicationof low
-carbon
technologies
Focus on cutting
Focus on cutting
-edge
technology research anddevelopmentThe Company has accumulated 1,208authorized patents and software copyrights
The Company has accumulated 1,208authorized patents and software copyrightsSeize the opportunity of AIapplication
Seize the opportunity of AIapplication
The Company is continuously integratingcutting
The Company is continuously integratingcutting
-edge technologies such as AR, VR,
and AI into the new generation of displayproducts
Avoid AI application risks
Avoid AI application risks
Industrial Cooperation
Industrial Cooperation
and SocialResponsibility
Promote prosperityamong stakeholdersMaintain a high proportion oflocalized procurement
Maintain a high proportion of localized procurement | In 2023, KTC's localization procurement rate was 80% |
The growth rate of fundsinvested in communitydevelopment is greater than orequal to the Company's netprofit growth rate
The growth rate of fundsinvested in communitydevelopment is greater than orequal to the Company's netprofit growth rate
In 2023, the Company's total charitabledonations amounted to RMB6.19 million, withapproximately 220 employees participating incharitable/volunteer activities, and employeesproviding approximately 15,476 hours ofvolunteer community service
In 2023, the Company's total charitabledonations amounted to RMB6.19 million, withapproximately 220 employees participating incharitable/volunteer activities, and employeesproviding approximately 15,476 hours ofvolunteer community service
Talent Developmentand Care
Ensure life, health,and employeedevelopmentThe signing rate of laborcontracts is 100%
The signing rate of labor contracts is 100% | In 2023, all formal employees signed labor contracts |
No major human rightsviolations
No major human rights violations | No major human rights violations have been found |
Continuously improve the safetyproduction management system
Continuously improve the safety production management system | In 2023, there were no work |
-related deaths
among employees, suppliers, and contractorsBuild a diverse, inclusive, andequal workplace
Build a diverse, inclusive, andequal workplaceContinuously promote the scientific and rational
adjustment of salary, improve the promotion
system and mechanism
Continuously promote the scientific and rational
adjustment of salary, improve the promotion
system and mechanismMaintain a 100% coverage rateof occupational disease physicalexaminations for currentemployees
By 2023, the coverage rate of occupationaldisease physical examinations for in
-service
employees was 100%The coverage and duration ofemployee training remain at theforefront of the industry
In 2023, the employee training coverage ratewas 99.69%In 2023, the average training time per personwas 89.88 hours
LocationStrategy
Mid-term action
objectives
Performance in 2023
CorporateGovernance
Enhance the comprehensivegovernance capability of
enterprisesThe proportion of femaleexecutives is steadilyincreasing
The proportion of femaleexecutives is steadilyincreasing
Female executives account for 7.14%
The BOD fulfills its ESG management obligations | Female executives account for 7.14% |
The BOD has established a new ESGCommittee in 2024, responsible for managingthe Company's ESG related affairs
The BOD has established a new ESGCommittee in 2024, responsible for managingthe Company's ESG related affairsEstablish a culture of integrityand compliance in businessoperations
Establish a culture of integrityand compliance in businessoperationsMaintain employee businessethics training coverage
Maintain employee business ethics training coverage | 100% of employees have received anti |
-
corruption training
Communicate the Company'santi
Communicate the Company'santi
-corruption policies and
procedures to all businesspartners100% of anti
100% of anti
-
corruption policies and procedureshave been communicated to business partners
Strengthen managementtransparency andaccountability managementmechanism
Strengthen managementtransparency andaccountability managementmechanismConduct investorcommunication throughvarious channels
Conduct investor communication through various channels | Four regular reports and 165 interim announcements were issued and one results briefing was held. |
The major ESG ratings in the market are steadily improving | |
Wind ESG rating is BB | |
Strengthen the construction ofdata security system
Strengthen the construction ofdata security systemNo customer privacy leakageincidents
No customer privacy leakage incidents | There were no incidents of customer privacy breaches |
Strengthen the construction ofdata security governance
Strengthen the construction ofdata security governanceThe Company has obtained ISO 27001information security management systemcertification
The Company has obtained ISO 27001information security management systemcertification
Environmental and
Environmental and
EcologicalProtection
Improve sustainable low
-
carbon development goalsContinuously improve andoptimize the environmentalmanagement system (EMS)
Continuously improve andoptimize the environmentalmanagement system (EMS)In 2023, there were no environmental pollutionincidents
In 2023, there were no environmental pollutionincidents
Explore the development ofgreenhouse gas (GHG)emission
Explore the development ofgreenhouse gas (GHG)emission
reduction targets
that align with the ParisAgreement and match theCompany's stage ofdevelopment
The Company has gradually carried out carbonverification work and will gradually promote theformulation of carbon targets by 2024
The Company has gradually carried out carbonverification work and will gradually promote theformulation of carbon targets by 2024Increase the proportion ofclean energy usage year byyear
Increase the proportion of clean energy usage year by year | In 2023, self |
-built photovoltaic power
generation reached 6,217.62MWh, up 52.6%YoYAdvocate suppliers to fulfilltheir environmental and socialresponsibilities
Advocate suppliers to fulfilltheir environmental and socialresponsibilities
KTC is gradually implementing supplier ESGmanagement, and the percentage of newlyadded suppliers using ESG dimensionevaluation in the current period is 100%
KTC is gradually implementing supplier ESGmanagement, and the percentage of newlyadded suppliers using ESG dimensionevaluation in the current period is 100%Enhance the comprehensiverecycling level of resources
Enhance the comprehensiverecycling level of resourcesContinuously optimize theenergy management system
Continuously optimize theenergy management systemIn 2023, the unit revenue electricityconsumption was 30.4 kWh/RMB10000, adecrease of 9.32% compared to 2020
In 2023, the unit revenue electricityconsumption was 30.4 kWh/RMB10000, adecrease of 9.32% compared to 2020Continuously optimize thewater resources managementsystem
Continuously optimize the water resources management system | In 2023, the unit revenue water consumption was 0.1833 m?/RMB10000, a decrease of 12.13% compared to 2022 |
The scale of recyclingharmless waste is increasingyear by year
In 2023, the total amount of general industrialsolid waste recycling and reuse reached7,420.60 tonnes, and the recycling rate ofharmless waste will continue to improve
Response to Sustainable Development Goals (SDGs)
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In 2023, the Company undertook the identification of sustainability issues, along with the assessment and selection oftheir significance. The report provides disclosures and responses regarding the management and performance of the 26identified issues.In the identification phase, the Company integrated international standards (such as GRI and SDGs), significantnational socio-economic issues, industry sustainability trends, and its own development strategy to pinpoint criticalissues that impact both the Company and its stakeholders, thereby establishing a substantial issue database.
During the assessment phase, the Company invited experts and stakeholders from the sustainability field to completequestionnaires on the significance of the identified issues. This input, combined with evaluations from internalemployees, created a two-dimensional assessment of issue importance.In the selection phase, the Company utilized the evaluation results to construct a materiality analysis matrix, resultingin a ranked list of issues based on their significance. High-priority issues were highlighted for in-depth disclosure andanalysis in the report.
KTC ESG Material Issues Evaluation Results
Identification of Material Issues
Substantive IssuesNo.
Corporate Governance
Investor Relations Management
Compliance and Risk Control
Anti Commercial Bribery and AntiCorruption
Anti Unfair Competition
Management of IP
Rights
Innovation Driven
The Ethics of Science
Product Safety and Quality
Customer Service
Privacy and Data Security
Employees' Rights and Interests
Talent Development
Occupational Health and Safety
Supply Chain Security
Common Progress in the Industry
Equal Treatment for Small andMedium Enterprises
Public Welfare and Charity
Rural Revitalization
Energy Utilization
Water Resource Utilization
Waste Disposal
Climate Change Response
Pollutant Discharge
Environmental ComplianceManagement
Circular Economy
StakeholderCommunicationIn 2023, KTC maintained a strong focus on feedback from various stakeholders across society, who expressed diverseexpectations regarding the Company's ESG initiatives. Guided by ESG principles, the Company established regularcommunication mechanisms with stakeholders through multiple channels. Leveraging its extensive industry experience
and deep understanding of ESG concepts, the Company effectively addressed the concerns raised by all parties.StakeholdersTopics of concernCommunication channels
ShareholdersandInvestors
Corporate Governance
StrengthenInvestorRelationsManagement
Management ofIP RightsAntiCommercialBribery and Anti
Corruption
GeneralMeeting of
ShareholdersInformationDisclosure
Performance
BriefingDomestic andInternationalStrategyMeetings
Customers
Innovation-driven
DevelopmentData SecurityandCustomer Privacy
Customer ServiceResponsibleMarketing
Innovationin Scientific
ResearchCustomer PrivacyProtectionMeasures
CustomerService System
Government and
RegulatoryAuthorities
Corporate Governance
Compliance andRisk
ControlAntiUnfair Competition
Public Welfare and
CharityRuralRevitalizationCommonProgressintheIndustry
Supervision and
InspectionReceiving Visitors
PolicyImplementation
Employees
Employees'Rights and
InterestsTalentDevelopment
OccupationalHealth
andSafety
Employee ActivitiesEmployee Assessment
andPromotion
Employee
Training
Suppliers
Supply ChainSafetyAnti CommercialBribery
and Anti Corruption
Equal Treatment forSmall andMedium
EnterprisesCommonProgressin
theIndustry
Cooperation and
TransactionsDaily Communication
ContractExecution
Community andEcologicalEnvironment
EnergyUtilizationWaterResourceUtilizationWasteDisposalCampaign against
Climate Change
PollutantDischarge
Environmental
ComplianceManagementCircular Economy
WasteManagement
System
ConservationManagement System
LowCarbonAwarenessCultivation
AcademicInstitutions
Innovation-driven
DevelopmentTalentDevelopment
Public Welfare and
CharityCommonProgressin
theIndustry
AcademicExchanges
Industry-university-research Cooperation
TalentCooperation
ProjectsVocationalEducation
Stakeholder Communication
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In the context of the Company's proactive globalization strategy, it isencountering unprecedented opportunities and challenges. The governancecapability of the Company plays a crucial role in navigating a complex anddynamic market environment. Consequently, "governance excellence" hasbecome a key metric for evaluating overall corporate strength. The Companyhas meticulously refined its governance structure and risk managementmechanisms to safeguard investors' legitimate rights and interests. Itadheres to high standards of business ethics and compliance requirements,strengthens integrity culture, protects information security, and ensures theprivacy of customers and employees. Furthermore, it emphasizes productquality and R&D, continually enhancing its overall competitive edge.
Stable Operations,Solid Governance
The SDGs addressed in this chapter
ESG Key Performance?In 2023, the Company has had threeindependent directors, accounting for
42.86% of the board members.
?In 2023, the Company held 3
shareholder meetings, 8 BOD
meetings, and 8 Board of Supervisors
(BOS) meetings.?In 2023, the percentage of employees
who received anti-corruption training
was 100%.?In 2023, a dividend of RMB412 million
was distributed, with a dividend payout
ratio of 32.12%.
ESG Mid-term Goals
?The BOD is fulfilling its ESG managementresponsibilities and steadily increasing therate of female executives.?Maintain the coverage of employee businessethics training.?Communicate the Company's anti-corruptionpolicies and procedures to all partners, andregularly engage in investor communication.?Enhance the ESG rating of the Company.?Strengthen the construction of data securitygovernance, with no incidents of customerprivacy breaches.
KTC'sBODiscommittedtosafeguardingthelegitimateinterestsoftheCompanyandshareholders.Itperformsmanagementduties,improvescorporategovernancecapabilities,enhancesBoardindependenceanddiversity,interactswithinvestors,engagesininvestorrelationsmanagement,andstandardizesinformationdisclosure.Management SystemTheCompanycarriesoutstandardizedoperationsinstrictaccordancewithrelevantnationallaws,regulationsandnormativedocuments,suchastheCompanyLawofthePeople'sRepublicofChina(PRC),theSecuritiesLawofthePRC,andtheCodeofCorporateGovernanceforListedCompanies.Ithasestablishedacorporategovernancestructurewithclearrightsandresponsibilities,effectivechecksandbalances,scientificdecision-making,andcoordinatedoperation.Asofthedisclosureofthisreport,theBODhasestablishedfivecommittees,includingtheAuditCommittee,StrategyCommittee,NominatingCommittee,RemunerationandAppraisalCommittee,andESGCommittee,whichprovideconsultationandsuggestionsformajordecisionsoftheBoardtoensureprofessionalandefficientdiscussionsanddecision-making.TheCompanyhasbuiltacorporategovernancestructureincludingtheshareholders'meetings,theBOD,theBOS,andmanagement.In2023,theAuditCommitteeheldfivemeetings,theStrategyCommitteeheldtwomeetings,theNominatingCommitteeheldonemeeting,andtheRemunerationandAppraisalCommitteeheldfivemeetings.
Indicator
Unit202120222023
Number of shareholders' meetings
/433
Number of BOD meetings
/588
Number of
BOSmeetings/488
Corporate governance KPIs
BOD Diversity and Independence
TheCompanyhasahistoryofexploringdiversityintheBoardroom.Byend-2023,three,or42.86%,ofitssevenBoardmemberswereindependentdirectors.Boardmembers,withawealthofknowledgeandexperienceinfieldssuchasindustry,corporatemanagementandfinancialaccounting,helptheBODmakethebestdecisionsandpromotesustainableandhealthycorporatedevelopment.Seethe2023AnnualReportforBoardmemberbackgrounds.AlltheCompany'sindependentdirectorsareprofessionalsinaccounting,legal,technology,andotherfields.TheymeettheindependencerequirementssetoutintheMeasuresfortheAdministrationofIndependentDirectorsofListedCompanies,theSelf-RegulatoryGuidelinesNo.1forCompaniesListedonShenzhenStockExchange–StandardOperationofCompaniesListedontheMainBoard,andtheWorkingSystemforIndependentDirectorsofShenzhenKTCTechnology,includingnotholdinganyotherpositionsintheCompanyexceptindependentdirectors,nothavinganyrelationshipswiththeCompany,itscontrollingshareholderoraffiliatedcompaniesthatmayaffecttheirindependentandobjectivejudgment,andnotreceivinganyextra,undisclosedbenefitsfromtheCompany,itscontrollingshareholderoraffiliatedcompanies.
Corporate GovernanceShareholders'meeting
BOSBOD
StrategyCommittee
NominatingCommittee
Remuneration andAppraisal Committee
AuditCommittee
Management
BOS
BOD
Shareholders'
meeting
?The Company's authoritative body, composed of all shareholders.?Decide on the Company's business policies and investment plans.?Appoint and remove directors and supervisors who are not employee representatives, and decide
on the remuneration of directors and supervisors.?Examine and approve the reports of the BOD and the BOS.?Examine and approve the Company's proposed annual financial budget and final accounts.?Composed of seven directors, including three independent directors. The BOD shall have aChairman and may have a Vice Chairman.
?The Chairman and Vice Chairman shall be elected by a majority of the BOD.
?Convene the shareholders' meeting and report work to the shareholders' meeting.?Implement the resolutions of the shareholders' meetings.?Decide on the Company's business plans and investment plans.?Formulate the Company's proposed annual financial budget and final accounts.?TheBOSconsistsofthreesupervisorsandshallhaveaChairman.?TheChairmanshallbeelectedbyamajorityoftheBOS.?ReviewregularreportspreparedbytheBODandprovidewrittenopinions.?Check the Company's finances, supervise the performance of the Company's duties by directors
and senior managers, and make recommendations for the removal of directors and senior
managers who violate laws, administrative regulations, Company Articles of Association, or
shareholders' meeting resolutions.
ESG Committee
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Investor Protection & Sustainable Dividends
InaccordancewiththeCompanyLawofthePRC,theSecuritiesLawofthePRC,theWorkingGuidelinesfortheRelationshipBetweenListedCompaniesandInvestors,theRulesGoverningtheListingofSharesonShenzhenStockExchange,andotherrelevantprovisions,theCompanyhasformulatedtheInvestorRelationsManagementSystemofShenzhenKTCTechnology.ThemoveaimstostandardizecommunicationbetweentheCompanyanditsinvestorsandboostinvestorrecognitionandsupportforitsvaluetoenablevaluemaximizationandinvestorrightsprotection.TheCompanymaintainsclose,stablecontactandcommunicationwithinvestorsinvariousforms,suchasresultsbriefings,strategyconferences,reverseroadshows,theHudongyiplatformoftheShenzhenStockExchangeandtheinvestorhotline,andthroughmultiplechannels,includingtheCompany'sofficialwebsiteanditsWeChatofficialaccount.
IncompliancewiththeRegulatoryGuidelinesforListedCompaniesNo.3–DistributionofCashDividendsofListedCompaniesissuedbytheChinaSecuritiesRegulatoryCommissionandtheArticlesofAssociationofShenzhenKTCTechnology,theCompanyshallimplementacontinuousandstableprofitdistributionpolicythatemphasizesreasonableinvestmentreturnstoinvestorsandtakesitsactualoperatingconditionsandsustainabledevelopmentintoaccount.TheprofitsdistributedbytheCompanyshallnotexceedtheamountofaccumulateddistributableprofitsorundermineitsongoingoperation.TheBOD,theBOSandtheshareholders'meetingshallfullyconsidertheopinionsofindependentdirectorsandpublicinvestorsinthedecision-makinganddeliberationprocessoftheprofitdistributionpolicy.The
Companymaydistributeprofitsincash,stock,acombinationofcashandstock,orotherformspermittedbylawsandadministrativeregulations.Iftheconditionsforcashdividendsaresatisfied,priorityshallbegiventocashdividendsforprofitdistribution.In2023,theCompanypaidRMB411,943,567.80(taxinclusive)incashdividends,withapayoutratioof32.12%.
Director and Executive Remuneration and
Appraisals
IncompliancewithlawsandregulationsliketheLaborLawofthePRCandCompanyrulesincludingtheArticlesofAssociationandtheWorkingRulesfortheRemunerationandAppraisalCommittee,andgivenfactorssuchasindustryandregionalpay,KTC'sRemunerationandAppraisalCommitteeformulatesremunerationpoliciesandplansandperformanceappraisalstandardsaswellasconductsappraisalsforitsdirectorsandseniormanagement.TheCompanyattachesparticularimportancetoissueslikeworksafety,environmentalprotection,compliantoperation,andbusinessethicsandcorrelatesthemwithperformanceappraisal.TheHumanResources(HR)Departmentdirectlylinksperformanceappraisalresultsforgrosslynegligentemployeestochangesintheirpay,bonuses,andpositions.
Prevention of Conflicts of Interest
InaccordancewiththeCompanyLawofthePRC,theRulesGoverningtheListingofStocksonShenzhenStockExchange(2023Revision),theSelf-RegulatoryGuidelinesNo.1forCompaniesListedonShenzhenStockExchange–StandardOperationofCompaniesListedontheMainBoard,theSelf-RegulatoryGuidelinesNo.7forCompaniesListedonShenzhenStockExchange–TransactionsandRelatedPartyTransactions,theArticlesofAssociationofShenzhenKTCTechnology,andotherrelevantprovisions,theCompanyupdatedtheRelatedPartyTransactionManagementSystemofShenzhenKTCTechnologyinDecember2023.
In 2023, four regular reports and 165 interim announcements were issued and oneresults briefing was held.
In2023,theCompany'srelatedpartytransactionswerenormalbusinesstransactionswhichwerecarriedoutbasedonitsnormaloperationsandbusinessdevelopmentneeds.Thesetransactionsfollowedtheprincipleoffairmarkettrading,withfairandreasonableprices.TheCompanyperformedtherequisitedecision-makingproceduresandinformationdisclosureobligationsforthetransactions,causingnoharmtotheinterestsofitsshareholders,especiallysmallerones.
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KTC'sprinciples for related party transaction management
Honesty, equality,voluntariness, fairness,openness, and impartiality
Not harm the interestsof the Company andnon-affiliated shareholders
Related shareholdersand directors requestedto abstain from voting
Fair related partytransaction prices
Require the publication ofsufficient information about
related party transactions
Require considerationat a special meeting ofindependent directors
Compliance Management
Atacorporategovernancelevel,KTCadherestothebottomlineofcompliantoperation.Itputsastrictmanagementsysteminplace,unifiesriskcontrolstandards,andbreaksdownriskmanagementcontent,aspartofcomprehensiveandin-depthcompliancemanagementforproductsandservices.Compliance Management FrameworkWhenitcomestothecompliancemanagementsystem,theCompany'sAdministrativeOfficehassetupaRiskManagementDepartment.TheCompanyhasestablishedacompliancegovernanceframeworkconsistingofthreelinesofdefense.Businessunitsconstitutethefirstlineofdefense,responsibleforcontrollingcompliancerisksattheforefrontofbusinessdevelopment.TheLegalTeamoperatesasasecondlineofdefense,conductingcomplianceriskreviewandsupervisionfromalegalperspective.TheAuditTeamactsasthethirdlineofdefense,auditingandevaluatingtheCompany'sbusinesscompliance.
ComplianceManagementSystem
Tostrengthencompliancemanagement,theCompanyhas,inlinewiththeISO37301compliancemanagementsystem,
formulatedpolicyregulationssuchastheCommitmentControlProcedureoftheCompanyandtheManagement
AccountabilityandResponsibilityControlProceduretoformitsowncompliancemanagementsystem.TheRiskManagementDepartmentsystematicallyidentifiesandmanagestheCompany'scompliancerisksbasedontherulesandregulations.
Compliance Managementand Business Ethics
Second & thirdlines of defense
Risk ManagementDepartmentLegal TeamAudit Team
Legal riskcompliance
Business units
Business riskcompliance
First line of
defense
Complianceprofessionalgovernance
Internal control &internal audit
AdministrationOfficeManagement
Execution
IdentificationDiagnosis
High riskMedium riskLow riskSpecialrectification
Majorrectification
Everydayroutine
RectificationmeasuresImplementationconfirmationRetroactiveimprovement
DynamicregulationRisk warning
3940
Compliance Culture DevelopmentKTCiskeenlyawareoftheimportanceofcompliancepublicityindevelopingacorporatecomplianceculture.TheCompanyorganizesregulartrainingsessionsandpublishesspecialissuesoncompliancetocontinuouslystrengthencomplianceawarenessamongemployees.Notonlydoesthisdeepenemployeeunderstandingoftheimportanceofcompliance,italsopromotestheCompany'sinternalcompliancecultureandsafeguardsitssteadydevelopment.TheCompanycontinuestoemphasizetheimportanceofcompliancecultureandcomplianceawarenessindailytrainingsessions,meetingsandworkcommunications.Duringcommunicationswithcustomersandimportantstakeholders,itstressestheemphasisplacedoncompliantoperationsinrelateddocumentsandproductmaterials,andengagesindialoguewithexternalstakeholdersoncompliantoperationstoexploremorewaysofcomplianceculturedevelopment.
Anti-corruptionManagement
TheCompanystrictlycomplieswiththenationallaws,regulations,andstandardsrelatedtoanti-corruptionandanti-bribery.InlinewithinternationalinitiativessuchastheUnitedNationsConventionagainstCorruptionandtheBusinessPrinciplesforCounteringBribery,ithasformulatedtheIntegrityOperationControlProcedureandotherrelevantsystemdocumentstomanageanti-commercialbriberyandanti-corruptionrisks.
Anti-corruptionManagementSystem
Anti-corruptionisanimportantcoreissueincorporategovernance.TheCompanyattachesgreatimportancetothe
constructionofbusinessethics.Companyexecutivesarefullyinvolvedinbusinessethicssupervisionandhaveestablishedacomprehensivesupervisionandmanagementsystemfromfourperspectives,includingcomplianceandintegritymanagement,employeecomplianceawarenesstraining,supplierevaluationandsupervision,andinternalreportingandcorrectiveactions.TheCompanyhasalsosetupasoundsupplierevaluationandsupervisionmechanism,coveringonboarding,performance,supervision,riskmanagementandotheraspects.
Case study|KTCemployee compliance training
In2023,theCompanyconductedcompliancetrainingandexaminationsforallemployees.Thecoursescovereighttopics,includingcompliancemanagementsystembasicsandanti-trust,dataprivacycompliance,advertisingcompliance,contractmanagement,sealmanagement,legaldisputeresolution,tradesecretprotection,andexportcontrolandeconomicsanctions.
Whenitconfirmscooperationwithsuppliersanddecidestoonboardthem,KTCreachesaTransparentCooperationAgreementwiththem,requiringthemtofollowtheCompany'sregulationsconcerningintegritymanagementandmakeavailablereportingtoolssuchastelephonenumbers,WeChatplatforms,andemails.KTCsignedtheTransparentCooperationAgreementwithallsuppliersin2023.
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Establish andimplement an internalmanagement system
Establish an auditsupervisionmechanism
Manage partnerqualification
Protectcustomer/supplierinformation
Establish and improve theCompany's anti-corruptionand anti-commercial
bribery system, andoptimize its financial
processes; organize onlineand offline training
Establish anti-corruptionsupervision and reportingchannels, conductinvestigations, and holdemployees violatingbusiness ethicsaccountable in accordancewith the managementsystem
Develop relevant
management measures forpartners, and check thequalifications and credibilityof new and existingcompanies
Respect the rights andinterests ofcustomers/suppliers, andrefrain from gainingbusiness opportunities orbenefits through impropermeans
Corruption Risk Identification, Assessment & ManagementIn2023,KTCconductedacomprehensive,in-depthidentificationofmajorcorruption-relatedrisks.Procurementpositions,acriticallinkintheflowofmaterialsinandoutoftheCompany,areexposedtocorruptionrisksinrelationtosupplierselectionsandpricenegotiations.Financialpositions,whichareinchargeoftheCompany'sfinanciallifeline,needtostayvigilant
againstcorruptioninfundapprovalandaccounting.Salespositionsareinclosecontactwiththemarketandmayface
corruptionchallengesincustomerdevelopmentandsalespolicyimplementation.Productionandwarehousemanagementpositionsaresubjecttocorruptionrisksinmaterialmanagementandproductionprocesscontrol.
KTCstrictlyadherestorelevantrulesandregulationsandhasclarifieddetailedproceduresforthehandlingofcorruption
cases.Thefivestepsarecarriedoutinanorderlymanner,includinginitiatingtheprocesstolaunchaninvestigationquickly,haltingtherelevantactivitiestopreventfurtherloss,obtainingrelevantevidencetoensurefairhandling,applyingforactionstoenforceaccountability,andimprovingproceduresandsystemstoupgrademanagement.
Start investigationInitiate an investigationbased on anomalies ininternal auditing orcomplaints and reports
Halt relevant activitiesSuspend activities that mayinvolve corruption during theinvestigation process
Obtain relevant evidence
Review the business processes
and data involved; conduct field
surveys and interviews withrelated parties to determine anyviolations of regulations anddisciplines and establish a chainof evidenceApply for enforcement actionsTake punitive measures againstthe employees concerned anddetermine, based on the natureand impact of the case, whetherthere is a need to transfer tojudicial authorities for investigation
Improve procedures and
systemsComprehensively optimize theCompany's systems andprocedures to prevent similarincidents from happening again
KTC'sprocess of handling corruption cases
Anti-corruption Training
Reflectingtheimportanceattachedtoanti-corruptiontraining,theCompanyrequiresemployeestotakeinternaltrainingcoursesandpassexams.Italsoprovidestrainingseminarsfromtimetotimetoexplaintheintegritysystemtokeystaffsuchasprocurementandsales.
Case study|KTCanti-corruption training for new on-campus hires
Throughaseriesoftrainingoncompliance,integrityandself-disciplinein2023,theCompanyaimstoprepareon-campus-recruitednewemployeesforincorruptibilityandremindthemtomaintainintegrityandself-discipline.Allnewon-campushireshaveparticipatedinthistraining.
Strengthen supplier qualification review and risk assessment, build supplier profiles,and implement an open, transparent tender and bidding systemDevelop a strict procurement process and standards
Implement an internal audit and approval system and create a clear and transparentfinancial systemEnhance the supervision and audit of financial personnel
Standardize the sales process and operations, strengthen sales staff training and supervision,and prohibit collusion with customers and kickbacksEstablish a sound sales management system
Monitor internal control implementation across the Company in line with listed companyrequirements, and carry out risk inspection for its major business processes such as procurement,sales, funds management, and financial reportingImplement internal control management programs regularly
Perform special audits of the Company's high-risk businesses, including after-sales, regional sales,and supply chain operationsCarry out special audit projects from time to time
Both the Company's employees and external partners can make reports by phone/email, throughthe WeChat official account, etc. An audit inspection team is established to investigate reports afterpreliminary screening and reviewEstablish public reporting channels
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商业道德与反腐败Case study|KTCemployee anti-corruption trainingIn2023,theCompanycarriedoutintegrity-themededucationactivities.Inoneinstance,theLonggangDistricteconomicinvestigationunitwasinvitedtoconducttrainingondutycrimes.ThetrainingturnedouttobeproductiveandengagingwiththeuseofQ&As.
Whistleblower ProtectionKTChaspublishedthereportingphonenumberandemailaddressforemployeesandsuppliersonitswebsite.Uponreceiptofreports,eachdepartmentwillrespondandhandletheminaccordancewiththerulesandregulations.TheAuditTeamoftheRiskManagementdepartmentisresponsibleformanagingandhandlingreports,interviewingpeoplerelatedtothecases,recordingrelevantinformation,andinvestigatingandhandlingthecases.TheLegalTeamoffersconsultationandadviceonlegalevidenceandprovidesfullassistancetoinvestigatorsduringtheinvestigationofreportedcases.TheHR,FinanceandInformationManagementdepartmentsprovideassistanceandcooperationduringtheinvestigation,assistintheimplementationofrewardsandpunishmentspost-investigation,andofferprofessionalopinionsandsuggestions.TheRiskManagementDepartmenthasastrictcontrolsystemandproceduresfortheacceptanceandinvestigationofreportsinsupportofasafeandprotectedreportingenvironmentforwhistleblowers.TheCompanyfullyunderstandstheimportanceofthebraveryofwhistleblowersinmaintaininggoodcorporategovernance,andguaranteesnodamagetotherightsandintereststheyshouldenjoy.Itkeepsintactwhistleblowers'lawfulrightsandinterests,whetherintermsofbiddingoremployeeperformance.Tofurtherstrengthentheprivacyprotectionofwhistleblowers,ithasimplemented
morestringentconfidentialitymeasuresforthosewhousetheirrealnameandprovidesolidevidence.Itwilldealwithconfidentialityviolatorsstrictlyandseverelyandnevertoleratethem.Iftheactconstitutesacrime,itwillpursuecriminalaccountabilityinaccordancewithlawtoprotecttherightsandinterestsofthereportingparties.
Anti-unfair Competition
KTCstrictlyobservesrelevantnationallawsandregulations,suchastheAnti-monopolyLawofthePRC,theProvisionsonProhibitingMonopolyAgreements,theProvisionsonProhibitingAbuseofDominantMarket
Positions,theProvisionsoftheStateCouncilonDeclarationStandardsRegardingtheConcentrationofBusinessOperators,theAnti-monopolyComplianceGuidelinesforBusinessOperators,theOverseasAnti-monopolyComplianceGuidelinesforEnterprises,theE-CommerceLawofthePRC,theAdministrativeProvisionsonAlgorithmRecommendationofInternetInformationServices,andtheProvisionsProhibitingAbuseofIntellectualPropertyRightstoExcludeandRestrictCompetition.Itiswell-versedinanti-monopolyrelatedlawsandregulationsacrossitsoperatingjurisdictions.Itidentifiesrisksinanti-monopolycompliancebasedonbusinesspracticesandenhancestheapprovalprocessinriskscenarios.TheCompanydidnothaveanyantitrust-relatedpenaltiesduringthereportingperiod.
Tax Compliance
TheCompanystrictlyadherestolawsandregulationsinChina,liketheEnterpriseIncomeTaxLawofthePRCandtheLawofthePRContheAdministrationofTaxCollection,andapplicablelawsofforeignjurisdictionswhereitoperates.Dailytax-relatedmattersarereviewedbyfinancialandtaxmanagersatalllevels,andrelevanttax-relatedassurancereportsareissuedbyexternalfinancialandtaxintermediaries,effectivelyreducingtax-relatedrisks.FortheCompany,itstaxobligationsinvolvethepaymentofvalue-addedtax,corporateincometax,personalincometaxandothermajortaxtypesincountriesandregionslikeChina,theUS,SouthKorea,Poland,andJapan.In2023,itcontinuedtocooperateandcommunicatewithstakeholdersandpaytaxesingoodfaith.Refertothe2023AnnualReportfor2023taxpayments.Toeffectivelypreventtaxrisks,theCompanycontinuouslyrefinestheinternalcontrolmechanismfortaxrisks.Byestablishingasoundtaxmanagementsystemandprocess,itensuresthestandardizationoftaxmanagement.Itregularlyconductstaxriskself-assessmentstopromptlyidentifyandcorrectpotentialtaxrisks.
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KTCattachesgreatimportancetocustomerprivacyanddatasecurity.Byformingamanagementteam,developingspecifications,andestablishingaprocess,theCompanyhasacustomerprivacyanddatasecuritymanagementsysteminplacetoprotectcustomerinformationandsafeguardnetworkinformationsystemsecurity.KTCstrictlycomplieswiththelawsandregulationsapplicabletoallitsoperatinglocations,suchastheCybersecurityLawofthePRC,theDataSecurityLawofthePRC,andthePersonalInformationProtectionLawofthePRC.Toimproveinformationsecuritymanagement,theCompanyhas,inaccordancewiththeclausesofISO27001andAnnexA,establishedadocumentedinformationsecuritymanagementsystem.Ithasestablishednearlyover50rulesandregulations,includingtheInformationSecurityManagementSystemRequirements,theInformationSecurityRiskManagementProcedure,theTradeSecretManagementProcedure,theInformationSystemAccessandUseMonitoringManagementProcedure,theInformationSecurityCommunicationandCoordinationManagementProcedure,theInformationSecurityIncidentManagementProcedure,theComputerManagementProcedure,andtheInformationProcessingFacilityMaintenanceandManagementProcedure,toimplementthecustomer-centricphilosophystrictlyandintegratesecurityawarenessintodailywork.In2023,theCompanyhadnoviolationsrelatedtocustomerprivacyanddatasecurity.
Customer Privacy andData Security
OrganizationalstructuredevelopmentEstablishafunctionalmechanism,includingamanagementcommittee,acompliancechief,complianceliaisonofficers,andacompliancegovernanceteam,andorganizerelevantdepartmentstocarryoutdataprivacycomplianceworkatthedecision-making,management,executionandsupervisionlevels
Businessanddatareview
Sort,classifyandorganizepersonalinformationprocessingrecordsforeachbusinessscenariotoformadata
assetlist.DevelopcompliancegapanalysisreportsandproposespecialrectificationmeasuresandimplementationplansSystemprocessdevelopmentandimplementation
Revise,basedonlegalprovisionsandcorporaterealities,adataprivacymanagementsystemthatisoperationalandcoversallbusinessareas.RelevantmanagementdepartmentsdevelopworkflowandothermechanismstooverseetheimplementationofsystemrequirementsImprovementoflegaldocumentsRevise,basedondomesticandinternationaldataprivacycompliancerequirements,relevantlegaldocuments,
includingprivacyagreements,userinformedconsentforms,dataprocessingagreements,etcImplementationoforganizationalandtechnicalmanagementmeasures
Toensureinformationsecurity,theTechnicalManagementDepartmentdevelops/improvestechnicalmeasuresthroughoutthedatalifecycle,internalcontrolsystemsfordatasecurityprotectionanddetection,systemsandcontrolsfordatasecurityresponseandemergencyhandling,etcCommunicationandtraining
Promotedatacomplianceinternallyandprovidecustomizedtrainingcoursesforgeneralemployees,dataprocessingpositions,andtheITDepartmenttoenhancedatacomplianceawarenessAudit,evaluation,andmonitoringMakecorrespondingsettingsbasedonauditrequirementsfordatacompliance,personalinformationimpactassessments,systemsandmechanismsfortrusteeoversightbydataprocessors,etc
KTC information security management system
KTC'sinformation security management related certifications
Atthemanagementlevel,KTC'smeasuresincludeconductingphishingemailsecuritytrainingandsimulationdrills;standardizingtheprocessofuserinformationextraction;clarifyingtheITaccessapplicationprocess,coveringinternetaccess,instantmessagingtoolaccess,USBaccess,etc;carryingoutsecurityawarenesstrainingandimplementingstrictpermissionmanagement&accesscontrolmeasures;anddesigningcomputerscreensaversforemployees,whichspreadsinformationsecurityknowledgeandreducestheriskofinformationleaks.Atthetechnologylevel,theCompanyusesnetworkisolation,firewalls,documentencryption,internetbehaviormanagement,antivirussoftwareandothermeanstopreventdataleakageintheofficenetworkenvironment.Itsbusinessnetworkenvironmentincludesinternalcomputerroomsandpublicclouds.Theinternalcomputerroomsusein-depthdefensemeasuressuchasfirewalls,webapplicationfirewalls(WAF),dataencryption,transmissionencryption,andantivirussoftwaretoensuredatasecurityandprivacy.Ontopofthephysicalsecuritymeasuresofpubliccloudvendors,thepubliccloudsadoptapplication,network,anddatasecuritymeasuressuchasWAFsandcloudsecuritycenterstoensuredatasecurity.
4748
Asatechnologymanufacturer,KTCseekstoenhanceitssocialvaluebyprotectingIPrightsandrespectingsci-techdevelopments.TheCompanycomplieswiththeTrademarkLawofthePRC,thePatentLawofthePRC,theCopyrightLawofthePRC,andotherlegalprovisionsstrictly.Meanwhile,ithighlyrespectstheIPrightsofothersandfocusesonpreventingtheriskofIPinfringement.Ithasestablishedafull-timePatentTeamtoworkwiththeLegalDepartmenttomanageitsIPwork.TheCompanyarrangesIP-relatedtrainingsessionsonaregularbasis.Therewerefour,fiveandsixsuchtrainingsessionsin2021,2022and2023,respectively,coveringallR&Demployees.
IP Protection
Case study|2023 IP protection-themed training
In2023,theCompanyorganizedanumberoftrainingsessionsonpatentprotectiontopromotepatentprotectionawarenessamongitsemployees,helpingprotectitscorepatentassetsandpreventunlawfulinfringementofitsIPrights.
Case study|2023 trademark protection-themed training
In2023,theCompanyorganizedseveraltrainingsessionsontrademarkprotection.Throughtraining,employeescanmastercoreknowledgesuchastrademarkapplications,maintenance,infringementmonitoringandrightsprotection,providingstrongsupportfortheCompanyamidfiercecompetitionandprotectingitsbrandvalueandreputationforthebenefitofitssustainabledevelopment.
Case study|KTCinformation security management training and culture buildingInlightofinformationsecurityincidents,KTCorganizedanInformationSecurityMonthcampaignonlineandofflinein2023aspartofmulti-dimensional,comprehensiveinformationsecuritymanagementtrainingandculturedevelopmentefforts.
1)InJuly2023,SANGFOR,aprofessionalorganizationintheinformationsecurityindustry,providedacomprehensive,in-depthinformationsecurityawarenesstrainingforallKTCdepartments.Thetrainingaimstostrengthenemployees'attentiontosecurityissuesintheinformationage,improvetheirriskpreventionawareness,andensuretheproperprotectionofcorporateinformationassets.
2)KTChasdesignedcomputerscreensaversthatcoverimportantaspectssuchasdatasecurity,phishingemails,socialengineeringattackprevention,andpasswordsecuritytoguardagainstpossiblerisks.
3)TheCompanyorganizesinformationsecurityawarenesstrainingandexamsforallnewemployeesatleastonceamonth.Informationsecurityteammembersshouldtakejob-relatedprofessionalinformationsecuritytraining,andinformationsecurityemployees(suchassystemadministrators)shouldreceivefurtherprofessionalskillstraining.
4950
TheCompanycontinuestopromotetheinternationalizationofitsbusinessandteam.Employees,regardlessoftheircolor,race,gender,language,orreligion,aswellascollaborativepartners,affiliatedcommunitiesandgovernmentsareallpartofourbusinesscommunityandsharethefruitofourdevelopment.Werespectthehumanrightsofallemployees,affectedcommunitiesandbusinesspartners.Wedonottolerateanyformofdiscrimination,harassmentorretaliationintheworkplace.Wetreatallemployeesfairlyandimpartially,regardlessoftheirnationalities,races,genders,religiousbeliefsandculturalbackgrounds.Throughouroperationsandcorporateculture,westrivetomakeourpartners,contractorsandsuppliersjoinusincomplyingwithinternationallyrecognizedhumanrightsstandards.
HumanRights
Opinionrecognition
Futureplans
Riskidentification
InfollowingtheUNGPsandrelatedhumanrightsstandards,werequireallprojectstoprogressivelyestablishprocessestoidentifyandmanagehumanrightsrisksandintegratehumanrightsassessmentsintotheirriskassessments.Duringthereportingperiod,wedidnotfindanysignificanthumanrightsrisksrelatedtochildlabor,forcedlabor,orviolationsofthefreedomofassociationandcollectivebargainingrightsattheCompanyoritsmajorcollaborativesuppliers.Intheprocessoffurtherglobalexpansion,wewillpaymoreconsistentattentiontotheCompany'supgradingandoptimizationoftheriskmanagementsystemtoensurethatthereisnopossibilityof
significantriskswithhumanrightsmanagement.
Wefollowinternationallyrecognizednormsandtenetsrelatedtohumanrights,suchastheUnitedNationsGuidingPrinciplesonBusinessandHumanRights(UNGPs),theResponsibleGoldMiningPrinciples,theUnitedNationsUniversalDeclarationofHumanRights(UDHR),andtheInternationalLabourOrganization(ILO)DeclarationonFundamentalPrinciplesandRightsatWork.Ininternationaloperations,welearnaboutlocalregulationsandculturaldifferencestomeetlocalregulatoryrequirementsattheoperationalandmanagementlevels.
Continuouslyfollowuponandstudythehumanrights-relatedlawsandregulationsofthecountries
wheretheprojectsarelocated,tofullyidentifyhumanrightsrisksandimproveoursocialresponsibilitymanagementpolicies,standardsandprocesses.StrengthenspecializedtrainingandcapacitybuildingforprojectmanagementaroundtheESGreviewplantofurtherimprovetheinternalmanagementsystem.Promotetheestablishmentofworkplacesexualharassmentpreventionandpunishmentmechanisms,improvehandlingproceduresforworkplacesexualharassment,addresssexualharassmentreports,andtakeremedialmeasures.Strengthensecurityandhumanrightsinthesupplychainandimprovethecomplaintandgrievancemechanism.
Major human rights issuesKTC'smajor multi-departmental efforts
Eradication of child labor
We
requireallprojectstostrictlycomplywiththeminimumworkingage
requirements
ofthelawsandregulationsofthecountry(place)inwhich
they
arelocatedorILOConventionNo.138,whicheverishigher.Wehave
a
comprehensivehiringscreeningmechanismtoavoidhiringchildlaborby
mistake
.Inaddition,werequirecontractors,suppliersandthird-party
recruitment
agenciestoeradicatetheuseofchildlabor,analyzetheriskof
hiring
childlaborbymistakeandtaketimelymeasures.
Eradication of forced labor
We
followalaborriskassessmentprocessthatpreventsmodernslavery
and
continuouslyimproveshumanrightsriskmanagementinour
operations
andsupplychaintoreducetheriskofforcedlabor.
Collective bargaining
We
supporttheuniontorepresentemployeesincommunicatingwiththe
Company
tosafeguardtheirlegitimaterightsandinterests.Employeesmay
join
andwithdrawfromtheunionattheirownfreewill.Whenthereare
matters
thatmayhaveanegativeimpactontheemployees,suchasmajor
operational
changes,theCompanywillgivetheemployeesadvancenotice
to
minimizesuchimpact.
Anti-discrimination and
anti-harassment
In
followingageneralworkplaceanti-discriminationandanti-harassment
policy,
wereducetheriskofworkplacesexualharassmentthrough
education
andtraining,disseminationoflegalknowledge,establishmentof
a
jointmechanismforpreventingandpunishingworkplacesexual
harassment,
andcreationofacorporatecultureofzero-tolerancefor
workplace
sexualharassment.
Human rights of indigenous
peoples
In
followingtheUnitedNationsDeclarationontheRightsofIndigenous
Peoples,
weadheretotheprinciplesoffree,priorandinformedconsentin
our
communityworkandrespecttherights,interests,aspirations,culture
and
naturalresource-basedlivelihoodsofindigenouspeoples.Duringthe
reporting
period,wedidnotfindanyviolationontherightsofindigenous
peoples
.
5152
Green, SmartManufacturing for a Low-Carbon Future
Green and low-carbon development is a key direction in the new round ofindustrial revolution. In response to China's dual carbon strategy of "reachingpeak carbon emissions by 2030 and achieving carbon neutrality by 2060, " aswell as the calls for "building a beautiful China" and "accelerating full greentransformation of economic and social development, " KTC is committed toenvironmental stewardship. We integrate the concept of green operations intoour production processes, continually promote energy conservation andemission reduction, and effectively execute resource recycling initiatives toenhance our capabilities in green manufacturing. We optimize our EMS throughISO 14001 and ISO 50001 certifications, facilitating our green transformationand upgrade. Additionally, we focus on the research and commercialization ofclean technologies to contribute to the low-carbon and green development ofsociety.
The SDGs addressed in this chapter
ESG Key Performance?In 2023, KTC has self generated6,217.62MWh of green electricity.?In 2023, the Company's electricity
consumption per unit revenue was 30.4
kWh/RMB10,000, down 9.32% YoY.?In 2023, the water consumption per unit
revenue of the Company was 0.1833
m?/RMB10,000, down 12.13% YoY.
ESG Mid-term Goals?Continuously improve and optimize theEMS.?Explore the development of GHG emissionreduction targets consistent with the ParisAgreement, and increase the proportion ofclean energy use.?Improve the energy and watermanagement systems, and increase thescale of non-hazardous waste recycling.?Advocate suppliers to fulfill environmental
and social responsibility.
KTCadherestotheconceptofgreenmanufacturingandlow-carbondevelopmentinitssustainabilitypractices.Inthereportingperiod,itcontinuouslyinvestedintheenergy-savingandenvironmentaltransformationofproductionlinesandparks,andtookenergy-savingandenvironmentalmeasuresinenvironmentalmanagement,production,parkinfrastructureconstruction,andotherrespectsinlinewiththecarbonemissionsreductiongoalandChina'sdualcarbonpolicy.Itstrengtheneditslong-termcompetitivenessthroughgreen,low-carbonorganicgrowth.
KTC'ssubsidiaryHuizhouKTCisthemaindriverofitsgreendevelopment.Along-timeadvocateoftheconceptofgreen,environmentalprotectionandenergyconservation,HuizhouKTCpursuesenergyconservationandcarbonreductionacrosstheentireproductionchain,integratessustainabilityintoqualitymanagement,andpromotescleanproduction,cleanenergy,cleanemissions,andenergyconservationtransformation,tobuildaneco-friendly,qualityandefficiency-orientedenterpriseandsupportthecountry'sdual-carbongoals.HuizhouKTChasbeenrecognizedasanational-levelgreenfactoryandreceivedademonstrationawardforpollutionandcarbonemissionsreductionfromZhongkaiHigh-TechZone.In2023,KTCstatedsupportfortheTCFDinitiative.WithreferencetotheTCFDinitiativeframework,theCompanyhasidentifiedclimate-relatedrisksandopportunitiesthatmayaffectitandtakeneffectivecountermeasures.Itintegrates
ESGconceptsintoitsbusinessoperationsandconsidersclimateandenvironmentalfactorsinitsbusinessprocesses.
Climate Risk Management Framework
In2023,KTCestablishedanESGsystemledbytheBODandincorporatedresponsibilitiesrelatedtoclimaterisksandopportunitiesintotheESGmanagementteamtopromotetheformationofaninitialcompany-wideclimategovernanceworksystem.
ESG Committee
ESG Working Group
?Disclosetheresultsofeffortstoidentifyclimate-relatedrisksandopportunities?AssesstheimpactofrisksandopportunitiesontheCompany'sbusiness?Make green production, green operations, and other related development plans
?Guide the development and improvement of climate-related strategies, and monitorand review the implementation of climate change actions?The Committee is responsible for the identification, assessment, and management ofimportant climate risks and opportunities
Climate Change Response
Climate Risk and Opportunity ManagementKTC attaches great importance to the impact of climate change on its business sustainability. It identifies majorclimate risks and opportunities based on the TCFDframework.
T
TheESGCommitteeundertheBODisresponsibleforexaminingtheCompany'sclimatechange-relatedmatters,includingstakeholdercommunication,riskidentification,andgoalandstrategydevelopment,toensuretheimplementationofthecorporateclimatechangestrategy
Governance
C
IdentifyclimaterisksandopportunitiesbasedontheTCFD'sguidelinesandtheCompany'sbusinessoperations.Gothroughrelatedrisksandopportunitiesbasedontheidentifiedresultstounderstandtheimpactofclimatechange,macropolicies,andmoreontheCompany'sbusiness,strategyandfinancialplanning,aswellasfuturetrends
Strategy
F
Eachriskdepartmentidentifies,screensandevaluatestheclimaterisksthatKTCisfacingormayfaceanddevelopscountermeasureseveryyear.TheESGCommitteereviewsthecontentandproposesadditionalcountermeasuresasneeded.Climaterisksareclassifiedaccordingtotheprobabilityofoccurrenceandimpact.Themanagementimplementscountermeasuresforriskswithhigherimportanceandurgency
Opportunity
D
Setphasedclimategoalsandpromisetoachievecarbonpeakingnolaterthan2030andcarbonneutralitynolaterthan2060
Metrics and Targets
Subsidiaries
Businessunits
?Devise countermeasures for climate risks with reference to the industry's bestpractices and the Company's realities?Identify and conduct basic assessment on climate risks?Examine the Company's carbon emissions
5556
Energy Conservation and Carbon Reduction
Energy Usage Management
To achieve efficient and coordinated management of energy use in production and operation, the Company has obtainedthe ISO 50001 energy management system. The main energy source of the Company is electricity. The Company hasbeen actively responding to the national carbon peak and carbon neutrality strategies, reducing electricity consumptionand further lowering carbon emissions through the construction of photovoltaic power generation projects, the use of moreenergy-efficient equipment, and the implementation of energy management systems.Case study|Energy saving measures and renewable energy use
1.TheCompanyislayingoutphotovoltaicpowergenerationandstrivingtocreateagreenfactory.KTCbuildings1toAhaveintroducedphotovoltaicpowergenerationsystems,andthecurrentannualpowergenerationhasreached6,000MWh.BuildingB/Chasaddedasecondphasephotovoltaicproject,andtheoverallphotovoltaicpowergenerationoftheCompanyisexpectedtoreach7,000MWh/yearafteruse.
2.Thefirstandsecondphaseofthefactorybuildingwillbeintegratedintothewaterstoragecoolingplan:thewaterstoragecoolingpipelineofBuildingB/Cwillbeintroducedintothefirstandsecondphaseofthefactorybuilding,andtheairconditioningunitsandotherimportantaccessorieswillbecentralizedinthesamemachineroomtoachievecentralizedmanagementofairconditioningcooling.ItisexpectedtosaveRMB1.2millioninelectricitybillsannually.
3.Startingfrom2024,HuizhouKTCwillintroducenitrogenfurnacereflowsolderingequipmenttoimproveweldingquality.Topreventthedirectdischargeofcoolingequipmentexhaustintotheair,whichcancausethermalpollutiontotheworkshopandincreasetheairconditioningload,theCompanyhasestablishedacoldwatercirculationsystem(plateheatexchanger+waterpump+pipeline)ineachworkshop,whichisdirectlyconnectedtotheweldingequipmentthroughwaterpipes,replacingthe
chillerforcooling.ThiscansaveaboutRMB360,000inelectricitybillsperyear.
4.Inordertoimprovetheeffectivenessofexhaustgastreatment,theHuizhouKTCmachineboardworkshoppromptlyupgraded
theexhaustgastreatmentsystem,increasingtheexhaustvolumeby30%andeffectivelyreducingtheelectricityconsumptionofthisequipment.
Indicator
Unit202120222023
Total internal energy consumptionMWh38,503.3538,826.3540,860.98Total electricity consumptionMWh38,494.8038,816.4140,849.62
Total electricityconsumption bysource
Outsourced
electricity
MWh38,494.8034,906.2035,010.60
self-generatedgreen electricity
MWh04,074.016,217.62Electricity consumption per
RMB10,000 of revenue
MWh
0.03240.03350.0304Total gasoline consumptionMWh
8.289.6811.11Total diesel consumptionMWh
0.240.250.27
Risk TypeRisk DescriptionCountermeasuresFinancial Impact
Transformati
on Risk
Policy andLegal Risks
?
?
Failure to meet mandatory ESG reporting
requirements may result in administrativepenalties and legal proceedings
?
The Company has started ESG related information disclosure, closelymonitoring and timely understanding the latest government policies on
ESG information disclosure
Increased non
operating expenses
and rising costs
?
Stricter policies and regulations to mitigateclimate change, as well as the expansion ofChina's GHGemissions trading market, haveled to increased costs
?Actively carry out energy conservation and emission reduction work, and
continuously increase the proportion of clean energy use such as solarenergy.T
he Company generated 6,217.62MWh of self generated green
electricity in 2023
Increased non
operating expenses
and rising costs
Technical
Risk
?
Failed investment in low-carbon technology R&D
?
Strengthen market research, actively engage in low-carbon technologyindustry cooperation, and enhance the Company's R&D capabilities
Cost increase
?
The high power consumption performance of theproduct has led to its low-carbon transformationlagging behind its peers
?
Superior performance display devices can help customers save energyand reduce carbon emissions. The Company's products adopt multipletechnologies to improve their power consumption performance
Cost increase
Market Risk?
?
Failed to effectively meet consumers' demand forgreen and low-carbon products
?
Based on consumer research and demand analysis, the Company's
products are manufactured using non hazardous materials and green
processes, and an ISO 14001 EMS has been established
Income decline
?
Rising costs of raw materials and energy
?
Pay attention to energy conservation and emission reduction work; improveresource utilization efficiency and recycling ratio
Cost increase
Reputation
Risk
?
ESG negative events, or negative feedbackfrom stakeholders due to a lack of green andlow-carbon technologies and products
?
Respond to stakeholder concerns, enhance reporting and informationtransparency, strengthen environmental management and monitoring,and adhere to sustainable development
Income decline
Physical RiskAcute Risk
Acute Risk?
?
Extreme weather can damage factories, officebuildings, and equipment, causing asset losses
?
The Company's core production bases are located in Shenzhen andHuizhou, and the main natural disaster is flood risk. Therefore, theCompany regularly inspects and maintains buildings and equipment,
establishes disaster emergency plans, strengthens monitoring and early
warning, and purchases necessary insurance
Capital expenditures
increase, incomedecreases
?
Due to extreme weather conditions, employees are
unable to work normally and transportation is interrupted,
which affects stable productionChronic
Risk
?Rising temperatures require companies to equip
more refrigeration equipment, increasing
operating costs
?
The Company provides reasonable cooling measures for the
production workshop to reduce production losses caused by rising
temperatures
?
Adjust working hours and working environment appropriately based ontemperature changes and employee needs
Cost increases,revenue decreases
?Employees may not be able to work outdoors forlong periods of time during the high temperature
season, which may affect operational efficiency
Climate
Opportunitie
s
Resource
Efficiency
?Equipment, buildings, and technologies with higher
energy efficiency
?
Supportive policy incentives
?
Use more energy-efficient equipment and materials to improveresource utilization efficiency and reduce energy costs
?
Actively explore the application of new technologies, equipment, andprocesses
?
In response to government supportive policies, increase investment andinnovation in renewable energy and low-
carbon technologies, and assist in
the comprehensive green transformation of society
?
Optimize resource utilization, reduce energy consumption and GHGemissions
?
Collaborate with partners to drive technological innovation
?Reduce dependence on traditional fossil fuels and promote innovation and
development in the energy sector
Cost reduction,
revenue increase
Products &
Services
?
R&D of green and low-carbon products
?
Climate change response solutions within theindustryMarket
?
User preference shift expands green marketdemand
?
Increased demand for comprehensive energyservices
?
Explore new overseas markets
Resilience?
?
Energy substitution and diversification solutions
?
Participate in renewable energy projects
As of the end of the reporting period, thenumber of KTC's production bases orsubsidiaries have obtained ISO 14001EMS certification
As of the end of the reporting period, thenumber of National or provincialgreen factorycertification
New additionsthis year
5758
Green WorkspaceKTCencouragesemployeestoleadalow-carbonlifestyle.Itpromotesagreenofficemodelandadvocatestheconceptofresourceconservation.
Renewable Energy Use
KTCcontinuestoincreasetheproportionofcleanenergyuseinproductionandoperationswithrooftopsolar,waterstorageairconditioningandothertechnologies.In2023,theCompanygenerated6,217.62MWhofgreenelectricity,up
52.6%YoY.Inearly2024,itsawcontinuedgrowthinrooftopsolarinstallations,withanestimatedannualelectricityproductioncapacityof7,000MWh.
Case study|KTC'sgreening measuresAccordingtothegreenbeltmaintenancecontractsignedwiththeCompany,athird-partygreening
companyisresponsibleforthedailymaintenanceofgreenplants.TheCompanyregularlybuyspottedplants,whichabsorbcarbonfromtheairthroughphotosynthesis,forofficesandtheworkplace.
KTC'sEMScomplieswithrelevantnationallawsandregulationsincludingtheEnvironmentalProtectionLawofthePRC,theLawofthePRConthePreventionandControlofAtmosphericPollution,andtheWaterPollutionPreventionandControlLawofthePRC,andisbuiltonrelevantinternationalstandardssuchastheISO14001.KTCanditssubsidiaries
followtherelevantsystemrequirementsstrictly,andimplementanautonomousenvironmentalmanagementandmonitoringprogramaspartoftheannualplan,coveringwastewater,exhaustgas,noise,etc.TheCompanyregularlyreportsmonitoringdatatothenationalpollutionsourcemonitoringinformationmanagementandsharingplatform.KTChasformulatedaseriesofsystemdocumentsforenvironmentalmanagement,includingtheEnvironmentalFactorIdentificationandEvaluationControlProcedureandtheEnvironmentalOperation,MonitoringandEvaluationControlProcedure.TheCompany'stargetedrulesregulatetheidentification,evaluationandcontrolofenvironmentalfactorsandhazardoussources,withdetailedprovisionsonwastewater,wastegas,noiseandsolidwastecontrolmeasures.Currently,KTCanditssubsidiaries,includingKTCCommercialandHuizhouKTC,haveobtainedtheISO14001EMScertification.In2023,theCompany'svariouspollutioncontrolmeasureswereinlinewithbothnationalandlocalenvironmentalstandards,withnoseriousenvironmentalpollutionobserved.TheCompanyfacednopenaltiesforenvironmentalissues,andhadnomajorenvironmentalaccidents.
Treatment of Three Wastes
KTChasdevelopedtheEnvironmentalOperation,MonitoringandEvaluationControlProcedurein-house.Byclarifyingpollutantcontrolandtreatmentprocedures,theCompanypromoteswasteandcarbonemissionsreduction,andconductsregularsupervisionandinspections.
Pollution emission control
KTChasestablishedandmaintainsasoundISO14001EMS,strengthensemployees'environmentalmanagementawareness,implementssourcecontrolandprocessmanagement,andconductsregularenvironmentalmonitoring.Inlinewithlocalecologicalandenvironmentalrequirements,theCompanyhasdevelopedandupdatedemergencyplansforsuddenenvironmentaleventsandfiledthemwiththeecologicalandenvironmentaldepartments.Ithasarrangedrelevantpersonneltoconductregulardrills.
Environmental emergency management
Wastewater discharge management
KTC'sproductionprocessdoesnotinvolveindustrialwastewaterdischarge.BasedontheEnvironmentalOperation,MonitoringandEvaluationControlProcedure,thesanitarywastewaterdischargedbytheCompanystrictlycomplieswiththewastewaterqualitystandardsfordischargetomunicipalsewers(GB/T31962-2015).TheCompanycarriesoutwaterandenergy-savingpublicityfromtimetotime,impartingtherightvaluesbypostingsignsatfaucetsthatstate“Savewater"and“Reusewater."
AccordingtotheEnvironmentalOperation,MonitoringandEvaluationControlProcedure,KTCputsthewastegasgeneratedinthefilterbox,andtransportsthetreatedgastotheactivatedcarbonadsorptionboxfortheadsorptionoforganiccompounds.Afteradsorption,thedischargedgasissatisfactory.KTChasestablishedanenvironmentalmonitoringsystemtomonitorandmanagetheexhaustgasfromtheproductionprocessinrealtimeandachievecleanandeco-friendlyproduction.Throughtheinstallationofmultifunctionalairqualitytransmittersatthegasoutlet,itmonitorstheparticulatemattersandodorgeneratedinrealtime.AccordingtotheEnvironmentalOperation,MonitoringandEvaluationControlProcedure,ittracksenvironmentaltargetsandmetricsregularly.Forindicatorsthatrequireexternalcomplianceassessment,itengagesexternaltestingagenciestoconductassessmenteveryyear.Allthetestresultsaresatisfactory.Toreduceenvironmentalpollution,KTCchooseseco-friendlyrawandauxiliarymaterials,whichcanreducepollutantemissionsduringproduction.Byachievingcentralizedproductionthroughtheoptimizationofproductionplans,theCompanyavoidsfrequentstartupandshutdownduringproductiontoreducetheexcessexhaustgasduringstartup.
Exhaust gas emission management
TheCompanydisposesofharmlessandhazardouswastesinstrictcompliancewiththeEnvironmentalOperation,
MonitoringandEvaluationControlProceduretoensurethesafetyandeco-friendlinessofwastetreatment.Forhazardouswasterawmaterials,ithastakenspecialmeasures.Thatis,itengagesprofessionalrecyclingagenciesfordoor-to-doorrecyclingtoensurethathazardouswastesareproperlyhandledtopreventpotentialharmtotheenvironmentandhumanhealth.Ithasalsooutlinedmanagementmeasuresforwastereductionasfollows:
Solid waste management
Water Resource ManagementKTC'smainsourceofwaterispurchasedmunicipalwatersothatthereisnoimpactonlocalwateruse.TheCompanyhasestablishedasoundwatermanagementsystemanddevelopedtheWaterResourcesManagementControlProcedure.Itreduceswaterresourceconsumptionandcontinuouslyexploreswater-savingopportunitiesthroughmeasuressuchasregularinspections,waterrecycling,energy-savingtechnologicalimprovements,andwater-savingeducation.
Resource Management and
Recycling
Indicator
Unit202120222023
Water consumption perRMB10,000 of revenue
m?0.20280.20860.1833
Total water consumption
m?241,074241,700246,457
Municipal water source
m?241,074241,700246,457
Water consumption KPIs
6162
Raisewater-saving awarenessamong employees throughpublicity
Install sensor faucets to preventwater loss
Plan plumbing maintenance
and strengthen inspections to
promptly detect water leaks
Use water-saving equipment to reducewater waste. Employee canteens adoptautomatic dishwashers to improvewater efficiency
Providewater-cooled airconditioners throughout the plant,and use circulating water forcooling, with a loss rate of 10%
Company measures to
improve water efficiency
Embracing a paperless officeand reducingthe use of paper,printer ink, toner cartridges,and other office supplies
Classifying and recyclingpackaging materialsto increase reuse
Improving production techniques for higher yieldand pickingout defective products for recycling
KTC'sWRIwater risk assessment
Water resource risks at KTC'sselected production facilities
In2023,KTCusedtheWorldResourcesInstitute's(WRI)waterresourceriskassessmenttooltoevaluatewaterresourcerisksatallproductionbases.FortheCompany'sShenzhenandHuinanfacilities,waterphysicalrisksarehigh.Weusewaterresourcesproperlyandreducerisksthroughmeasuressuchastheinstallationofsensorfaucetsandwater-savingdevices.
Biodiversity Conservation
KTCwillcontinuetomonitorandrespondtothepotentialimpactofbusinessactivitiesonbiodiversity.ItrecognizestheKunming-MontrealGlobalBiodiversityFramework.Instrictcompliancewithrelevantnationallaws,regulationsandpolicies,includingtheOpinionsonFurtherStrengtheningtheProtectionofBiologicalDiversity,theLawofthePRConPreventionandControlofSoilContamination,andtheRegulationonGroundwaterManagement,itconductsriskassessmentandhazardidentification.Inthereportingperiod,itdidnothaveanyproductionbasesoroperationsiteswithinnaturalreservesorrichbiodiversityregions.Itsproduction,operations,productsorservicesdidnotinvolveanylarge-scalelanduseorhaveanymajorimpactonbiodiversity.
Physical
risks quantity
Waterstress
Groundwater table decline | Interannual |
variability
Seasonalvariability
Drought risk
Riverineflood risk
Coastalflood risk
Shenzhen
facility
Medium
-
high
(2-3)
Low (<10%)
Negligible
trend
Low
-
medium
(0.25-0.50)
Low
-
medium
(0.33-0.66)
Medium(0.4-0.6)
Medium
-
high(2 in 1,000 to
6 in 1,000)
Medium
-
high(7 in 100,000to 3 in 10,000)
Huinan
facility
Medium
-
high
(2-3)
Low
-
medium
(10-20%)
Negligible
trend
Medium
-
high
(0.50-0.75)
Medium
-
high
(0.66-1.00)
Medium(0.4-0.6)
Low
(0 to 1 in
1,000)
Low
(0 to 9 in1,000,000)
Circular Economy
KTCmaintainsitsdeepunderstandingofthecirculareconomyandturnsthisintofirmaction.Itpromotesproductrecyclingandinternalmaterialrecycling,encouragesconsumerstoreturnusedproducts,andexploresthepossibilityofrecyclinginternalwastematerials.
KTC works with three regularsuppliers to recycle packagingmaterials. The three majorsuppliers recycled 864.53 tonnes,
555.86 tonnes, and 48.86 tonnes
of materials, respectively, in
2023
KTC'ssolid waste recycling for circular economy
KTC repairs defective products inthe production process based onits strict criteria. Products thatcannot be repaired will bedisassembled, and usable parts
will be reused
KTC sends glasses forLCD panels back to LCDpanel manufacturers forrecycling
6364
EmpoweringManufacturing with AITechnology
The Company is grounded in technological innovation and adheres to the philosophythat "technology improves living condition." Its three proprietary brands—"KTC, ""Horion", and "FPD" —target distinct market segments and user needs, offering aunique product range and delivering leading-edge system display solutions. In thefuture, the Company will continue to embrace its commitment to technology andinnovation, staying attuned to market changes and consumer demands whileexpanding its portfolio of smart hardware products. By integrating high-performancechips with AI LLMs, the Company aims to collaborate with global partners to provideconsumers worldwide with superior smart hardware products and services.
The SDGs addressed in this chapter
ESG Key Performance?In 2023, the Company's R&Dexpenditure is RMB617 million,accounting for 4.59% of the operatingincome.?In 2023, the Company has 1,552 R&Dpersonnel, accounting for 21.06% ofthe total number of employees.?The Company has obtained ISO 45001,ISO 9001, ISO 14001, QC 080000, andISO 27001 international managementsystem standard certification.
ESG Mid-term Goals?Promote green factory construction and the
super factory model as part of MTO
production, and build a global HQ center.?Focus on the development of AR, VR, AI
and other cutting-edge technologies to
enable a new generation of display products,
seize AI opportunities, and avoid AI risks.?Improve the quality management system
certification coverage, strengthen the HSF
hazardous substances management system,
and continue to expand the scale of
renewable energy use.
Sci-tech Innovation System BuildingKTCattachesgreatimportancetoadvancesandinnovationinproductsandservicetechnologies.Itiscustomerorientedandhasasitsmissiontoleadindustrialupgrading.Toalignwithdomesticandforeignadvancedtechnologies,itdevelopsandimplementslong-andshort-termtechnologydevelopmentplans.Itfocusesoninnovationandtechnologyaccumulationtobuilditscorecompetitiveness.
TheCompanyattachesgreatimportancetoR&Dsystembuilding.Throughinternaltrainingandexternalintroduction,ithasestablishedastrongteamofengineerswithprofessionalsoftwaredevelopment,hardwaredevelopment,structuraldesign,industrialdesignandothercapabilities.Itworkswithuniversitiesforindustry-university-researchcooperationandbuildsproductpipelinesthroughproductplanning,technicalpre-research,andcutting-edgetechnologyresearch.Currently,ithasR&Dteamsincutting-edgetechnologyfields,includingtheinternetofthings,bigdatatechnologyandalgorithms,embeddedcommunications,sensortechnologyandalgorithms,voicecontrol,andhuman-computerinteraction.
Sustainable R&D
R&DSystemBuilding
Byend-2023,theCompanyboasted1,552R&Demployees,accountingfor21.06%ofthetotal.Ofthem,63employeeshavemaster'sdegrees.R&DspendingamountedtoRMB616.87million,up21.18%YoYandaccountingfor4.59%ofcorebusinessrevenue.
The Company's concept of
R&D sustainability
R&D evaluation process
TheCompanyhasformulatedandimplementedinnovativeincentivesystemdocuments,suchastheKTCRegulationsonManagementofInnovationAwardIncentives,theRegulationsonIntellectualPropertyProtectionandManagement,andtheIntellectualPropertyRewardandPunishmentSystem,toadvancetechnologicalandmanagementinnovationinanall-roundmanner.IthasformulatedsystemdocumentsincludingtheR&DExpenseAccountingRegulationsandtheFinancialBudgetManagementProcedures.Thedocumentshaveidentifiedoptimaltechnicalroutesandmethodsofdoingthis,aswellasinvestmentpriorities.TheyhavealsodefinedtheprocessandresponsibledepartmentsforR&Dexpenseapproval,collection&accounting,andannualaudits,boostingtheCompany'sinnovationcapabilitiesthroughinstitutionalmanagementfortheuse,reimbursement,accountingscopeandaccountingrulesofR&Dexpenses.
1. Quickly adjust product
strategies based on markettrends and customer feedbackand enhance productcompetitiveness
2. Rapidly build prototypes
based on new technologies orpotential market opportunitiesto verify technology feasibilityand business modeleffectiveness
Short term
1. Increase R&D investment in
core technologies to buildtechnical barriers and corecompetitiveness
2. Platformizesuccessful products
so they can be quickly reused andexpanded into new applicationareas
3. Attach importance to talent
cultivation and introduction andbuild a high-quality, diverse R&Dteam
Medium term
1. Continue with R&D and innovation
of smart display products
2. Create a culture and mechanism
that encourages innovation amongteam members
3. Incorporate the sustainability
concept into R&D strategies anddevelop products and technologiesin line with the requirements ofgreen, low-carbon and circulardevelopment while fulfilling socialresponsibilities and contributing tosociety
Long term
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R&DTechnologyResourcesKTCpossessesstrongR&Dcapabilities.Ithasaseriesoftestingandacceptanceequipmentthatenablecomprehensivetestingandevaluationofdisplayproductsonmetricssuchastransmissionsignalquality,overloadingsimulation,componentperformance,reliability,andanti-interferencetoensureexcellentproductqualityandperformancemeetnationalandindustrystandards.Meanwhile,itprovidescompletevalidationdataforproductdesignperformanceindicators.
The Company's R&D equipment (selected)
R&D AchievementsTheCompanyisdeeplyinvolvedinsmartinteractivedisplaytechnology,andattachesgreatimportancetocutting-edgetechnology&productR&Dandresourceinvestment.Bytheendof2023,ithad1,208validauthorizedpatentsandsoftwarecopyrights,including89inventionpatents,417utilitymodelpatents,177designpatents,and525softwarecopyrights.KTCanditsfivesubsidiaries,includingKTCCommercial,KTCIntelligent,Horion,HorionSoftware,andKTCMedical,wererecognizedasNationalHigh-TechEnterprises.KTCwasselectedasaNational-LevelManufacturingSingle-ItemChampionEnterpriseandaProvincial-LevelManufacturingSingle-ItemChampionGnterpriseinGuangdong.KTCCommercialwasrecognizedasaNational-LevelSpecializedandInnovative“LittleGiant"Enterprise.
Technology innovation platform certifications
Signal quality testerElectronic loadComponent performance tester
High and low temperature aging tester
Automatic testerLightning surge generator
Touch
Wireless screen
mirroring
Motion sensing
Infrared touch technology allowsmultiple users to write simultaneously.The line thickness and colors areoptional, and brush strokes are
smooth
Wireless screen mirroring betweendevices, such as phones, pads andcomputers, is smooth in real time,with low latency and high quality
A built-in camera can capture thebody's motion posture and detect itskey bone points. Combine this with
precision calibration technology for
scientific, standardized motion
guidance
The Company's major R&D technologies
(selected)
Optical displayAcoustics
Intelligent color
calibration
High-partition mini backlight designallows for independent control of
each partition. The use ofsophisticated local dimmingcreates contrast and visual
hierarchy
HiFi sound quality, professionalacoustic tuning, and bass boostcreate an immersive experience
Devices are calibrated separately toachieve overall color control. Newcolor calibration technology restores
the colors across scenarios6970
Product QualityAdheringtothebusinessphilosophyofintegritymanagement,KTCiscustomer-centricandtakesqualityaslife.TheCompanyupholdsthequalityconceptofcreatingexcellentperformancewithprocessexcellenceandexceedingcustomerexpectations.Itstrictlycontrolsqualityforcustomers.KTCstrictlyadherestoquality-relatedlaws,regulationsandstandardsinallitsoperatinglocationsworldwide,includingtheProductQualityLawofthePRCandtheStandardizationLawofthePRC.Accordingtointernationalstandards,suchasChinaRoHS,EURoHS,EUREACH,theUSTSCA,EUPOPs,GermanGSPAHs,theEUBatteryDirective,andtheEUPackagingDirective,theCompanystrictlycontrolsthequalityandsafetyofproductmaterials.Asof2023,theCompanyobtainedinternationalmanagementsystemcertificationssuchasISO45001,ISO9001,ISO14001,QC080000,andISO27001andreportednoproductqualityandsafetylawviolations.Toensureproductcompliancewithcustomerneedsandenhancecorporatereputationandproductcompetitiveness,KTChasadocumentedinformationsecuritymanagementsysteminplace.TheCompanyhasdevelopedtheQuality,EnvironmentandSafetyManual,withcorrespondingsystemsfordifferentmanagementprocesses,includingtheProductCertificationControlProcedure,theNon-ConformityControlProcedure,andtheConformityAssessmentProcedureforHazardousSubstanceManagement.
Quality management system related certifications
Green Development, Comprehensive Quality Control
Quality management system related certifications
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?A focus on customers’energy-saving andenvironmental protectionneeds
KTCadherestotheserviceconceptof"Customersourtoppriority,deliverinspiration".Throughtechnologicalinnovationandrefinedmanagement,itensuresthatitsproductsandservicescanmeetdiversecustomerneedsandmaximizecustomervalue.KTChasdevelopedandcontinuouslyoptimizedcustomerservicemethodsandprocessestoensurethatuserssolveproblemsinthefirstplaceandenjoythebestqualityofserviceexperience.Data-driven,systematicanddigitalmanagementenablesKTCtogainaccurateinsightsintocustomerneeds,allowingforreal-timemonitoringandefficientanalysisofserviceprocessestospeedupproblemsolvingandimproveservicequality.Todrivetheimprovementofproductsanduserexperience,KTChassetupanAfter-SalesServiceDepartment,whichservesthedomesticmarketandexpandsinternationallytoensurethatcustomersworldwidecanenjoyitshigh-standardservices.Toallowaccesstoservicesupportmoreconveniently,KTChasestablishedadedicatedservicewindow,includingphonecalls,videochats,emailsandotherinstantformsofcommunication,sothatuserscanchoosethewaytheywanttoaskquestions,providefeedback,orseekhelp.
Customer Services
Tomeetthevariousneedsofusersduringproductuse,KTCoffersavarietyofservicessuchassparepartssupply,depotrepair,andthird-partymail-inrepair.
Case study|Spareparts services for environmental protection and efficiency
Withgrowingcustomerexpectationsforreliabilityandcontinuedsupport,andinresponsetoenvironmentalcalls,KTCprovidesefficient,eco-friendlysparepartsservicesandrapid,accuratesparepartsreplacementsolutionstoreduceproductdowntimewhileimplementingeco-friendlypackagingandrecyclingprogramstominimizeenvironmentalimpact.Inthereportingperiod,KTC'ssparepartsservicesreducedthewaitingtimeforcustomers,witha30%riseintheaverageresponsetime.Throughitspartsrecyclingprogram,KTChasachievedtherecyclingandreuseofsomeaccessories,reducingwasteandcontributingtotheenvironment.Goingforward,itwillcontinuetoinvestin
technologyandprocessinnovationtoimprovetheefficiencyandenvironmentalperformanceofsparepartsservices.Itwillexplorenewwaysofusingsustainablematerialsandincreasingusedpartsutilizationtostrengthencommitmenttoenvironmentalprotectionandsocialresponsibility.
Case study|Depotrepair services for sustainability
Oncecustomerssubmitarepairrequest,KTCwillprovidedoor-to-doorlogisticssupporttoensurethattheproductsreachtherepaircentersafelyandquickly.Throughdiagnosis,repairandqualitychecks,KTCensuresproductsarerestoredtooptimalworkingconditions.Inthereportingperiod,KTCrepairedproductsandextendedtheirlifecyclesthroughdepotrepairservices,greatlyreducingtheenvironmentalburdencausedbyproductobsolescence.Basedoncustomerfeedback,thishasboostedcustomersatisfactiongreatlyandenhancedbrandloyaltyandmarketcompetitiveness.Tofurtherimproveserviceefficiencyandcustomerexperience,KTCcontinuestodevelopmoreadvancedmaintenancetechnologyandmanagementsystems.Byusingmoreeco-friendlymaterialsandprocesses,KTCreducescarbonemissionsduringmaintenanceasitcontinuestoadvanceitsenvironmentalachievements.
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Customers candescribe theirproblems in theconsultation andcomplaintsection on KTC'swebsite. TheCompany willrespond as soonas it can.
Message service
Customers cancontact KTConline through itswebsite or socialmedia platformsto get answersquickly.
Online service
KTCoffers on itswebsitea hotlinewhere customerscan call in to getdetailed answersand professionaladvice.
Phone service
Customers canconnect withKTC'scustomersupport teamthrough real-timevideo calls. Videois a moreimmediate andconvenient formof service.
Video service
KTC'scustomer service model
KTC'scustomer service model
Spare parts serviceBased on customer needs and marketfeedback, KTC provides technicalsupport services, such as spare partsinstallation and replacement, andspare parts services
Depot repair serviceKTC offers repair services for thosewho need a parts repair orreplacement. Customers can delivertheir devices to designatedlocations for repair and testing
Third-party mail-inrepair serviceKTC can arrange for a third-partydoor-to-door repair or a mail-inrepair to ensure that its customersare hassle free
Customer Feedback Processing
ForToBCustomersKTChasestablisheddiversifiedcustomercommunicationchannelsthroughouttheuserserviceprocessbasedonbusinessunitstoensuretimelyresponsetouserneeds.FortoBcustomers,ithasformulatedtheProductandServiceControlProcedureandtheAbnormalFeedbackProcessingSpecification,whichclearlydefinekeyelementssuchasthedefinitionofcomplaint,responsibilityallocation,andprocessflow.Itanalyzesindepththecomplaintsreceivedandusestheestablishedinformationfeedbackmechanismtoensuretimelyinformationtransmission,effectivecoordinationandtracking,issueescalation,andprogressandresulttracking.Inthisway,itcreatesacompleteclosed-loopmanagementsystemforhandlinguserproblems.
1. Receive customer feedback
Customerscanlodgecomplaintsviaphone,email,onlinechat,etc.Acomplaintshouldbe
respondedtowithinfourworkinghoursasrequired
2. Record and verify feedback
After-salesandrelevantdepartmentheadsconductpreliminaryassessmentsofcomplaints,determinetheurgencyandnatureofcomplaintsandthedepartmentsinvolved,andrecorddetailedinformationonthecontentandtimeofcomplaints,customercontactinformation,etc
3. Analyze and solve problems
Taketemporarycountermeasuresandremedialmeasuresforproductsintransit/storage,analyzedefectiveproductsandsamples,lookatwhydefectshaveoccurredandnotbeencaught,produceanalysisreports,implementimprovementmeasures,andtracktheeffectivenessofimprovements
4. Follow up and close cases
Providefeedbacktocustomersontheprogressandresultsofincidentanalysis,exploremoresolutions,andadoptpro-sustainabilityresponses
Customer satisfaction:
92.81
ForToCCustomers
Forexample,toCcustomerscancontactHorion,asubsidiaryofKTC,throughitsservicehotline4006-818-999/WeChatofficialaccount/mall/platformcustomerserviceandpurchasechannelsforinquiries,repairs,complaints,orsuggestions.
TheCompanyrequirescustomersupportstafftodeterminetheeffectivenessandtypeofinquiriesandtheTechnicalAfter-
SalesDepartmenttoimplementtheprocessingmechanism.Basedonthetypeofproblemsreported,theCompanyshouldcontactcustomerswithintwoworkinghours,anddispatchtechniciansfordebuggingwithin24hours.TheCompanyshouldcompletegeneralsoftwarefaulthandlingwithin72hoursandhardwarefaulthandlingwithin2-4weeks.TheCompanyshouldkeeptheinquiryclosurerateat100%.
1. Receive customer inquiries
Receivecustomerinquiriesandrecorddetailedinformationonthecontentandtimeofinquiries,contactinformation,etc
2. Perform preliminary assessments
Customerservicerepresentativestrytoprovideasolutionfromtheirend.Iftheycannotfindananswer,thentheycreateaticket
3. Assign tasks
Basedontherules,thesystemdirectscustomerinquiriestocorrespondingafter-salesstaff
4. Develop solutions
Developtargetedsolutionsbasedonfaultproblemsandcommunicatewithcustomersfor
confirmation
5. Implement solutions
Followestablishedplanstoensurethatproblemsareresolved
IndicatorUnit202120222023
Number of inquiries received regardingproducts and services
/8,8399,66618,786Handling rate of inquiries%100%100%100%7576
Complaint response rate andhandling rate: 100%
Complaints about informationleakage: zero
Responsible Marketing
KTCattachesgreatimportancetosafeguardingthelegitimaterightsandinterestsofcustomers.Instrictcompliancewithrelevantlawsandregulations,includingtheAdvertisingLawofthePRC,theMeasuresfortheAdministrationofInternetAdvertising,theRegulationsonControlofAdvertisements,theAdministrativeMeasuresforLivestreamingMarketing(forTrialImplementation),andtheAdministrativeMeasuresforSalesPromotionActsofRetailers,theCompanydisclosesproductioninformationtruthfullyandrejectsfalsemarketing.In2023,theCompanysteppedupadvertisingandpromotioneffortsforitsproprietarybrands,KTC,HorionandFPD.Withinsellingexpenses,itsadvertisingexpenseswereaboutRMB65million,up86.94%YoY.Ithasdevelopedanofficeautomation(OA)processforOnlineInformationPublishingApplications.Foritsproductandservicepublicityefforts,allcontentischeckedbyproduct,marketing,sales,customerservice,andotherdepartments,beforebeingreleasedafterconfirmationbydepartmentmanagers,websiteadministrators,andthemanageroftheboardsecretaryoffice.Forpromotionalmaterialslikeproductdetailspagesandadvertisingpages,itspecifies,amongothers,datasources,informationsources,andrestrictionsinwayssuchasremarkstopreventaudiencemisunderstanding.Itsinternalcontrolauditstherelevantspecifications,processes,projectsandexpenses,andrequiresfollow-upimprovementwithproject-andexpense-relatedissues.Ithasmadeinitialupdatestotherelevantspecifications.IncompliancewiththeMeasuresfortheAdministrationofCertificationCertificatesandCertificationMarksandbasedontheQS02-10DesignandDevelopmentControlProcedure,theQS02-12IdentificationandTraceabilityControlProcedure,theQS02-15ProductCertificationControlProcedure,andtheQS02-29ConformityAssessmentProcedureforHazardousSubstanceManagement,theCompanypromotesgreenandstandardizedproductlabelmanagementforsustainability.
Customer Training Services
To improve customer services in an all-round manner, KTC provides information on how to use products and whatprecautions to take, and offers technical support as well as troubleshooting guidance, knowledge and skills.Customers can gain a deeper understanding of product functions, features, and applications, thereby maximizing thepotential value of products.Case study|Customertraining services –helping customers grow and succeedInresponsetotheever-intensifyingcompetitionandmorediversecustomerneeds,KTCprovidestrainingservicesforcustomerstohelpthembetterunderstandproductuseandafter-salesmaintenance,improvingafter-salesserviceefficiencyandcompetitiveness.In2023,KTCofferedmaintenancemanualsandtrainingmaterialstodomesticandforeigncustomerstohelpthemgetfamiliarwithproductcharacteristics,mastertroubleshootingskills,andsolveproblemsintheafter-salesserviceprocess.Sincetheprovisionoftrainingservices,customershavereporteda20%increaseinafter-salesmaintenanceefficiency.Goingforward,KTCwillcontinuetooptimizeandexpandcustomertrainingserviceswithmorepersonalizedandinteractivetrainingprogramstoensurethatitcanmeetthechangingneedsofcustomersandgrowtogetherwiththem.
In2023,LLMtechnologyadvancedrapidlyworldwide.Astheintegrationofalgorithmapplicationsandhardwareaccelerates,thetrendofsmartdisplayconsumptionmaylookgoodlong-term.First,smarthomesaremoreintelligentandpersonalized.LLM-basedvoiceassistantscanunderstanduserneedsmoreaccuratelyandprovidepersonalizedservicesandsuggestionstoimproveuserexperience.Second,homeappliancesaremoreconnectedthanever.LLMtechnologyenableshomeappliancesofdifferentbrandsandtypestocommunicatetobuildasmarterecosystem.Userscancontroldevicesthroughaunifiedapp,therebyfurtherimprovingconvenience.LLMsarealsoimportantinthedesignandR&Dofhomeappliances.Usingbigdataanalysisandintelligentalgorithms,companiescancapturemarkettrendsandconsumerpreferencesmorequicklytoshortentheR&Dcycleandaccelerateproductiteration.Theapplicationofintelligentmaintenanceandfaultpredictiontechnologieshasextendedthelifeofhomeappliancesandreducedmaintenancecosts.Amidgreatchangesintheexternalenvironment,KTCtakessci-techethicsmanagementseriouslyinthefaceofnewtechnologyapplicationsandproductiterations.In2023,itadheredtoapragmaticattitude.Itupheldtheprincipleofsteadydevelopment,andbasedonindustrysupervisionandpolicyrequirements,itmovedtolearnabouttheadvancedmanagementmodelsandcompliancedynamicsofinternetcompanies.Italsomovedtokeepupwithtechnology
iterations,learnnewLLMconcepts,andunderstandnewtechnologytrendsfromtheperspectiveofproductR&D.Toensurethattheethicalbottomlineisupheldinthejourneyofsci-techdevelopment,KTChastakentheinitiativetolearnandunderstandlawsandregulationsofimportantguidingsignificance,suchastheInterimMeasuresfortheManagementofGenerativeAIServicesandtheAdministrativeProvisionsonDeepSynthesisinInternet-basedInformationServices.Inthisway,itaimstoclarifyitsresponsibilitiesandobligationsintermsofsci-techethicsandimprovetheinternalmanagementmechanismtopromotetechnologicalinnovationanddevelopmentslikeAI.
Case study|KTCholds internal discussions on future technology application and related ethics
KTCattachesgreatimportancetotheuseofnewtechnologiesinsmartdisplaydevices.Duringexploration,KTCisalsokeenlyawareofthesecurityissuesthatmightarise.Giventhis,KTCdiscussescutting-edgetechnologiessuchasLLMs,AI,VR,andARfromtimetotimetotakealookatthetrendsandusecasesofthesetechnologiesandconsiderthepotentialrisksduringapplicationandthesci-techethicalissuesinvolved.
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Science and Technology Ethics
Industry and CommunityEngagementA supply chain management model that balances environmental, social, andeconomic benefits is crucial for enhancing a company's core competitiveness acrossmultiple dimensions. KTC integrates sustainability assessments into procurementdecisions and supplier management, establishing a sustainable supply chainmanagement system that promotes a transition toward high-quality, green, and low-carbon practices. Furthermore, maintaining strong community-enterprise relations isessential for achieving sustainable operations; thus, the Company places significantemphasis on community feedback and needs, collaborating with partners to build aharmonious and healthy society.
The SDGs addressed in this chapter
ESG Key Performance?By the end of 2023, KTC has 1,373suppliers, with local suppliers accountingfor 80%.
?The percentage of new suppliers using
ESG dimension assessment in the current
period is 100%.?In 2023, the Company has invested a
total of RMB 6.19 million in charitable
donations, and 220 employees have
participated in public welfare activities.
ESG Mid-term Goals?Maintain a high proportion of localprocurement.?The growth rate of funds invested incommunity development is greater than or
equal to the growth rate of net profit of the
Company to create harmonious
community relations.
KTCiscommittedtobuildingasustainablesupplychain.Whilemeetingprocurementneedsandfulfillingcontractsinatimelymanner,italsodrivessupplierstoimprovetheirsustainabilityperformance.Itprovidesfullchain/fulllifecyclemanagementfromsupplieronboardingandprocurementtoevaluationandempowerment,withstrictonboardingandmanagementpoliciesforsuppliersintermsofenvironmentalprotection,quality,andbusinessethics.
Governance
TheCompanyhasasoundsupplychainmanagementsystemtoensurealong-term,stablesupplyofgoods,servicesandrawmaterialsrelatedtoitsbusiness.
Responsible Supply Chain
Risk ManagementTheriskofsupplychaindisruptionscanhaveasignificantimpactonourbusinessoperations,soweidentifykeysuppliers(basedonthequantityorimportanceofsuppliedmaterials)topinpointareasofsupplychainriskanddevelopa
riskmanagementstrategy.Forhighlydependentrawmaterials,wehaveintroducedasecondorthirdsuppliertolowertheriskofsinglesupplierdependence.Basedontheinventorystrategy,weadjustinventorylevelsandmaintainappropriatesafetystockforhigh-riskmaterialsincaseofshort-termsupplydisruptions.KTCregularlyevaluatessupplierperformancebasedonindicatorslikeprices,on-timedeliveryrates,companybasics,yields,andonlinedefectratesaspartofsupplierselectionandmanagement.
The Company's supply chain governance framework
BOD
ESG Committee
ESG Working Group
Management
MaterialManagement
Division
Manufacturing base
Execution
Production
Division
Quality Control
Division
Manufacturing baseSubsidiarySubsidiary
(1) Risks related to human rights
(2)Risks related to conflicts
(3) Risks related to governance
(4) Risks related to environmental protection and occupational health and safety
The risk categories that KTC focuses on
Iftherearereasonablegroundstobelievethatasupplierisrisky,wewillimmediatelydevise,adoptandimplementariskmanagementplanwithupstreamsuppliersandotherstakeholdersbasedonitsspecificpositioninthesupplychaintopreventormitigatespecificrisks.Wewillimmediatelysuspendorterminatecooperationwithveryhigh-risksuppliers.Wewillcontinuetomonitorandtracktheimplementationandcompletionofriskmanagementplans,andassessperiodicallytheeffectivenessoftheirimplementation.
Number ofsuppliers1,373AA & AAA-rated
1,236Overseas
1,167
By typeBy geographyA -ratedChina
Distribution of suppliers, 2023
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Supply Chain Management System
Basedonthetypeofproductstheysupply,KTCcategorizessuppliersintofourgroups:mainmaterials,devices,structuralparts,andcomponentssuppliers.Basedonthesourceoftheirproducts,itcategorizessuppliersintotwogroups:manufacturinganddistributorsuppliers.Itdevelopsdifferentprocurementmanagementstrategiesaccordingtotheprocurementneedsofdifferentmodules,suchashierarchicalmanagementofsuppliers,eliminationofexclusivesupplyforkeymaterials,supplierassistance,costcontrol,performanceevaluation,etc.Toensuresupplychainsustainability,theCompanyhasestablishedasoundpolicysystemforeachkeylinkofthevalue
chain,mainlyincludingtheTransparentCooperationAgreement,theNewSupplierEvaluationReport,andtheOther
StakeholderRequirements.TheMaterialsCenterisresponsibleforsupplierdevelopmentandmanagement.
SupplyChainManagementProcess
Regardingsuppliermanagement,KTChasestablishedpoliciesthroughouttheentiresupplierlifecyclefortheMaterialsCenter.Itssupplier-relatedpoliciesincludetheNewSupplierAuditReport,theRegulationsfortheManagementofSupplierReassessment,andtheProcurementManagementControlProcedure.Itconductsregular(semi-annual/annual)supplierperformanceevaluations,coveringaspectssuchasquality,cost,delivery,andservice.
Supplier onboarding
KTChasestablishedthesupplierreviewcontrolprocessandproceduresforsupplieronboardingandconductspreliminaryassessmentbasedonthesupplierinformationobtainedfromvariouschannels.First,itwillprioritizeenterpriseswithquality,QC080000,ISO14001,andISO45001certificationsinevaluationandassesstheimplementationbysuppliersoftheResponsibleBusinessAlliance(RBA)CodeofConduct.Second,itwillprioritizesupplierswithgoodproductquality,affordablepricing,soundafter-salesservice,strongsupplycapacity,andtimelydelivery.ItwillsendaSupplierSurveyFormtothesuppliersdeemedappropriateafterevaluationforthemtocompleteandthensendbacktoitsProcurementDepartmentforreview.
Supplier assessmentDuringassessments,KTCfocusesonsupplierperformanceinenvironmentalandsocialriskmanagement,suchasenvironment,quality,andlaborrights,andhasformulatedregulationsliketheSupplierRe-evaluationManagementRegulations,theProcurementManagementControlProcedure,andtheSupplierRatingandPriceComparisonManagement.Suppliersarere-evaluatedeverysixmonthsbasedoncriterialikeprice,delivery,service,RBAcompliance,securetrade&quality,andenvironment&safety.Thefullscoreis100.SuppliersareratedAAA(best)iftheyscore85orabove,AA(secondbest)iftheyscorebetween60-85,andA(general)iftheyscorebelow60.A:ForsuppliersratedAinsemi-annualassessments,theSupplierQualityEngineering(SQE)Divisionrunsasupplierreviewmeetingandprovideson-siteguidanceforimprovement.Suchsuppliersarerequiredtoimprovetheirratingwithinthreemonths.AA:ForsuppliersratedAAinmonthlyreviews,theSQEDivisionrunsasupplierreviewmeetingandfollowsup.
The Company's supply chain management system
Intermsofsupplierdistribution,theCompanyworkswithlocalsupplierstocutlogisticscosts,reduceGHGemissions,maintaincommunityrelations,andpromotelocaldevelopment.Byend-2023,itregistered1,373suppliersandsourced80%ofitsprocurementfromlocalsuppliers.
Local Supply Chain
IndicatorUnit202120222023
Number of suppliers/8131,0561,373Percentage of procurement from local suppliers%75%78%80%8384
?Continuous supply guarantees?Cost efficiency?Flexible response to market changes?Quality control?Sustainability and compliance
Supply chain riskmanagement objectives
?Supplier management?Inventory strategy?Contract management
Specific plans
?Risk assessment?Risk monitoring and reporting system?Business continuity plan
Risk responsemechanism
?Supply chain integration?Technical input?Training and development?Performance evaluation
Measures &implementation results
?Continuous improvement mechanism?Supplier collaboration and development
Continuousimprovements
ConflictMinerals
Currently,KTC'soperationsdonotinvolveconflictminerals.Incaseofchanges,theCompanywillupholdtheUSDodd-FrankAct,theEUConflictMineralsRegulation,andtheChineseDueDiligenceGuidelinesforResponsibleMineralSupplyChains,andpromisenottopurchaseorusethematerialssourceddirectlyorindirectlyfromconflictandhigh-riskareas,includingbutnotlimitedtotin,tantalum,tungsten,cobaltandgold.
SupplyChainESGManagement
KTCrequiresitssupplierstofollowhighstandardsofbusinessethicsandformulateformalbusinessethicspolicies.ThroughtheProcurementAgreement,itcommitsitssupplierstotheprinciplesofconfidentialityandtransparentprocurement.ItaskssupplierstosignaTransparentCooperationAgreement.Thesemovesbolsterintegrityandbusinessethicsmanagementandpreventharmtotheinterestsofbothpartiesforthebenefitoflong-termpartnerships.TheCompanyrequiresitssupplierstoincludesocialresponsibilityclausesintheOtherStakeholderRequirementstoensurethattheyparticipatein,understandandworkwithsocialresponsibilitysystemmanagementandoperations.Itasksitssupplierstoensureasafeandhealthyworkingenvironmentforemployeesandnottouseforcedlabor.Byend-2023,theCompanyhad1,373suppliers.ItevaluatedallofitsexistingandnewsuppliersfromanESG
perspective.
IndicatorUnit202120222023
Number of suppliers with ESG assessment/8131,0561,373Percentage of new suppliers assessed onESG criteria
%100%100%100%
KTCattachesimportancetoproductqualityandR&Dinnovation.Itseekstoprovidecutting-edgehigh-qualityproductsandexploreswaystocommercializeR&Dresults.Ithaspresidedoverorparticipatedintheformulationof17nationalorgroupstandards,liketheminimumallowablevaluesofenergyefficiencyandenergyefficiencygradesfordisplays(nationalstandard),theColorimetry-Part4:CIE1976L*a*b*Colourspace(nationalstandard),thegeneralspecificationfordigitalsignage(groupstandard),andthetechnicalspecificationforWi-Ficonnectionlevelofsmarthomedevices(groupstandard),tocontributetoindustrydevelopment.
Fueling Industry Development
KTC presides over or participates in standard setting
standards
National standards: Specification of green supply chain management
for manufacturing enterprises in electronics information industryMinimum allowable values of energy efficiency and energy efficiency
grades for displaysColorimetry -Part 4: CIE 1976 L*a*b* Colourspace
Smart conference system Part 1:
technical frameworkSmart conference system Part 2:
conference tablet system
General technical requirementsfor information security of Internetconnected consumer appliancesInformation security testing andevaluation requirements forInternet connected consumerappliances—Smart camera
Smart Classroom Evaluation Technical Specifications
Part 1: Interactive all in one machineSmart Classroom Certification Technical Specification
Part 2: Interactive projection systemSmart Classroom Certification Technical Specification
Part 3: Application of the "Three Classroom"Smart Classroom Technical Specification Part 4:
Electronic class panelSmart Classroom Technical Specification Part 5:
Learning terminal
General specification for computer forliquid crystal display deviceGeneral specification for digital signageGeneral technical specification fortouch system of interactive boardTechnical specification for Wi-Ficonnection level of smart home devicesTechnical specification for green-design product assessment—Interactive touch machine
8586
Case study|University-enterprise cooperationKTChighlyvaluescooperationwithhighereducationinstitutionsandworkstocreateaninnovativeecosystemthatintegratesindustry,academiaandresearch.IthasestablishedsolidpartnershipswithtopuniversitiesinChina,suchasXiamenUniversityandSouthernUniversityofScienceandTechnology(SUSTech),helpingtopromoteproductR&Dupgrades,talentdevelopmentandtechnologicalinnovation.KTC'scollaborationwithXiamenUniversitycontributesnewideasforitsproductupgradingandreinforcesitsinfluenceintheacademiccommunity.Aspartofgraduatetrainingcooperation,KTC'sR&DGeneralManagerservesasaDistinguishedProfessoratSUSTech.SuchacademicexchangeandteachingpracticebuildatalentandtechnologypipelineforKTCinsupportofcutting-edgetechnologyresearch.
Creating Harmonious Society
Case study|Educationalsupport for vulnerable childrenKTCiswellawareofitscorporateresponsibility,andparticipatesinpublicwelfareactivities,withafocusoneducationandchildren'swellbeing.KTCemployeeshavevisitedlow-incomefamiliesinShenzhen'surbanvillagestounderstand,throughface-to-facecommunication,andimprovetheenvironmentvulnerablemigrantchildrengrewupin.Employeesconveytheirlovethroughcompanionshiptohelpvulnerablemigrantchildrengrow,highlightingthewarmthandresponsibilityofKTC.
In2023,KTCinvestedRMB6,190,100inphilanthropy,up70%YoY.Around220employeestookpartinpublicwelfareactivities,withatotalservicetimeofabout15,476hours.
IndicatorUnit202120222023
Number of employees participatingin public welfare activities
/235352220Volunteer service hours/13,619120,41615,476Investment in philanthropyRMB10,00096.46364.45619.01Social welfareRMB10,00056.4683.54129.97HealthcareRMB10,0003060.92464.5EducationRMB10,000012016.5Poverty alleviationRMB10,000101008.04
8788
Note:InvestmentinphilanthropyincludesmoneyandmaterialdonationsfromtheCompanyanditsemployees,employeefinancialsupportofferedbyitsmutualaidfund,etc.
Case study|KTCsupports vocational students
KTC'seffortsinsupportingskillseducationdemonstrateitsfar-reachingimpactonsocialtalentdevelopment.With
contributionstotheSpecialEducationDevelopmentFund,KTCsupportsstudentsfromShenzhenXiechuangSeniorTechnicalSchooltohelpthemacquireprofessionalskillsandopenthedoorstoasuccessfulfutureforthem.Througheducationalpublicwelfareactivities,KTCbringsknowledgeandskillstochildren,andsetsthestageforthemtorealizetheirdreams,allowingthemtothrivewithcareandsupport.
Note: Shown in the picture are student representatives of the school, not direct funding recipients.
Case study|KTCtakes social responsibility and participate in public welfare programs
KTCorganizesemployeestoregularlyparticipateinvolunteerserviceactivitiesinGangtouCommunity,BantianSubdistricttoservecommunityresidents.Throughtheseactivities,Companyemployeeshavecultivateddeepconnectionswithcommunityresidents,promotingcommunitycohesionandresidentwellbeingandcontributingtoabetterenvironmentandqualityoflife.
8990
Case study|KTCextends love and warms the community
KTCintegratesasenseofsocialresponsibilityandpublicwelfarespiritintoitscorporateculture,andencouragesemployeestoparticipateincharitableactivitiessuchasfreeblooddonation.UndertheCompany'sleadership,employeeshaveparticipatedincommunity-organizedfreeblooddonationcampaigns.Throughsuchactivities,KTCershavedemonstratedtheirsocialresponsibilityandcreatedanenvironmentfullofloveandwarmthwithcommunityresidents.
Case study|KTC'schapter of saving lives
KTC employees bring us a heartwarming chapter of saving lives. A KTC employee has donatedhematopoietic stem cells to a blood disease patient. From making a commitment in college, to signingup to the bone marrow donor registry, to finally making that donation, he has the full support of hisfamily and KTC. During the process, KTC provided the necessary vacation and care for him to ensurethe donation is completed successfully. His selflessness is an epitome of KTC'sactive involvement insocial welfare. KTC'ssupport for employee participation in public welfare conveys a sense of socialresponsibility and care for employees.
A Diverse,Collaborative TeamAs societal demands for corporate labor rights protection become more stringent,KTC is committed to enhancing talent attraction and fostering a diverse andinclusive workplace. We have established a comprehensive labor riskmanagement system to safeguard employees' legitimate rights and interestswhile focusing on talent development. Our training framework, infused with theunique culture of our company, offers a range of programs on skillsenhancement, leadership, ESG, and other diverse topics. We have alsorefined our compensation, benefits, and performance evaluation systems toshare the fruits of development with our employees. At the same time, weattach great importance to the occupational health and safety of our employees,have established an efficient management mechanism, and are committed toimproving employee safety performance.
The SDGs addressed in this chapter
ESG Key Performance?By 2023, the Company's global workforce hadreached 7,370 people. Female employees hadaccounted for 35.96%; The proportion of femalesenior management employees had been 7.14%,and the labor contract signing rate had been 100%.?In 2023, the Company had continued to increase
investment in employee training, and the average
number of training hours received by employees
had significantly increased to 89.88 hours. The
employee training coverage rate had reached
99.69%.
?KTC, KTC Commercial, and Huizhou KTC had all
obtained ISO 45001 occupational health and safety
management system certification.
?There will be no major human rights
violations, and the safety productionmanagement system will be continuouslyimproved.?Build a diverse, inclusive, equal, andwomen friendly workplace.?Maintain a 100% signing rate of labor
contracts, continuously improve employeetraining coverage, and enhance theemployee development and promotionsystem.
ESG Mid-term Goals
KTCtakespracticalactiontosupporttheUDHR,theInternationalBillofHumanRights,theILOcoreconventions,theUNGPs,andtheResponsibleBusinessAllianceCodeofConduct,aswellasrelevantlawsandregulationsinitsoperatingjurisdictions.ItstrictlyabidesbylawsandregulationssuchastheLaborLawofthePRC,theLaborContractLawofthePRC,theSocialInsuranceLawofthePRC,theSpecialRulesontheLaborProtectionofFemaleEmployees,
andtheRegulationonPaidAnnualLeaveforEmployees.KTChasissuedinternalsystemdocuments,includingtheKTCHumanResourcesManagementManualandtheHumanResourcesControlProcedure,toenableemployeestounderstandtheirrightsandinterestsandoverseetheCompany'sprovisionoftreatmentandconditionsforthem.Instrictcompliancewithbothinternationallaborlawsandlaborstandardsinitsoperatingareas,itseekstocreateadiverse,inclusiveworkplaceandsafeguardemployeerightsandinterests.KTC'soverallemployeedevelopmentstrategyisformulatedbytheBODandimplementedbythemanagementledbytheGeneralManager.TheHRDepartmentismainlyresponsiblefortheCompany'sHRworkandinchargeofemployeedevelopment-relatedmatters,suchascompensation&benefits,diversifiedemployment,laborrights,andemployeetraining.AllCompanysubsidiarieshaveHRdepartmentsorspecialistsinplacetocarryoutrelatedworktoprotectemployeerights.In2023,theCompanyfoundnoviolationsoflabor-relatedlawsandregulations,andall,or100%,ofitsfull-timeemployeessignedlaborcontracts.
Build a Diverse TeamAccordingtointernalpoliciessuchastheKTCHumanResourcesManagementManual,theKTCPromotionManagementSystem,andtheAnti-DiscriminationControlProcedure,KTCmakescleartheprinciplesofdiversifiedemployeerecruitmentandmanagement.Aspartofourrecruitmentprocessandotherinternalactivities,wedonotdiscriminateortreatanyonedifferentlyinareasofemployment,compensation,trainingandpromotionbasedonrace,color,religion,gender,sexualorientation,nationalorigin,age,genetics,disability,maritalstatus,orotherfactorsnotrelatedtothelegitimatebusinessinterestsoftheCompany.
Company employee mix, 2023
Employment Compliance andDiversity
Overview of KTC'semployee policies
Aged <30,45%Aged 30-50, 53%
Aged 30-50, 53%Aged >50,
2%
Aged >50,
2%
30岁以下员工30~50岁员工50岁以上员工
30岁以下员工30~50岁员工50岁以上员工
6,105
6,263
7,370
2,0004,0006,0008,000
2021年2022年2023年
Number of employeess
6,105
6,263
7,370
2,0004,0006,0008,000
2021年2022年2023年
Number of employeess
Respect Workers' Human RightsInstrictcompliancewiththeTradeUnionLawofthePRCandrelatedlawsandregulations,KTCestablishesaunion
andaworkers'congress,anddesignatesCompanyrepresentativesforequalconsultationwithemployee
representativesonmatterssuchasemployeeinterests.Afterapprovalthroughademocraticprocess,aCollectiveContractissigned.KTCprohibitsforcedandchildlaborandprotectsthehumanrightsofworkerswiththeformulationofpoliciesliketheFreeOccupationalChoiceControlProcedureandtheYoungWorkerManagementandControlProcedure.AspertheControlProcedureforPreventionofInhumanTreatment,KTCdoesnottolerateillegalharassmentintheworkplace.Illegalharassmentincludesnotonlysexualharassment,butharassmentonthebasisofrace,color,religion,nationalorigin,ethnicorigin,age,disability,maritalstatus,militaryservicestatus,oranyotherprotectedclassification.KTCstronglyopposesandwillnottolerateharassmentofemployeesbymanagersorsupplychainpartners.Anemployeewhoexperiencesharassmentorbelievesheorshehasbeenthetargetofdiscriminationshouldreportthesituationto
his/hersuperiororasubsidiary'sHRorRiskManagementDepartmentpromptly.In2023,KTCfoundnoviolationsoflaborrights,likediscrimination,harassment,childlabor,orforcedlabor,andreceivednoemployeecomplaints.
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Onboarding & offboarding?Conduct fair recruitment in accordance with the KTCHuman Resources Management Manual, the KTCPersonnel Change Management Procedure, etc?Support employees and safeguard their legitimate
rights and interests after they leave according to theEmployee Offboarding Management Procedure
Compensation & incentives?Adjust salaries in the first quarter of each year basedon the annual assessment results in accordance withthe KTC Salary Adjustment Management System?Adjust compensation and incentives according to labor
market & economic conditions, company paystructures, compensation strategies, and employeeperformance
?Implement an eight-hour work schedule in accordancewith the Working Hours Control Procedure and theSalary and Benefits Control Procedure to ensure thatemployees' working hours comply with legal standards?Ensure employees' right to statutory leave and paid
leave, including personal leave, sick leave, work-related injury leave, annual leave, marriage leave,prenatal check-up leave, maternity leave, paternityleave, breastfeeding leave, and bereavement leave
Welfare & care
Male,64%Female,36%
Female,36%
男性女性
男性女性
202120222023
FemaleMale
Employees aged <30
Employees aged 30-50
Employees aged >50
FemaleEmployeeSupport
KTCrespectsandvaluesfemaleworkers,protectstheirlegitimaterightsandinterests,andempowersthemtorealizetheirpotentialandself-worth.Itguaranteesfemaleemployeesequalemploymentopportunitiesandequalpayfor
equalwork.InaccordancewiththeLaborContractLaw,itimplementsthefemalestaffprotectionsystemrelatedtopregnancy,childbirth,andbreastfeeding,includingprenatalcheck-upleave,maternityleave,paternityleave,andbreastfeedingleave,whileorganizingregularcaringactivitiesforfemaleemployeesandpayingattentiontotheirrightsandspecialneeds.KTChastakenmeasurestoensuremorecareandsupporttofemaleemployees.Firstly,onInternationalWomen'sDay(March8),itgivesholidaygiftstofemaleemployeesandorganizescelebrationssuchasmakingcakesandhats.Secondly,ithassetupwell-equippednursingroomstoprovideasafeandconvenientformaternalemployees,allowingthemtobreastfeed,changeclothesandtakecareofchildren.Themoveaimstosupportitsemployeestobalanceworkandchildcareandofferthemafriendlyandconvenientworkingenvironment.Inaddition,ithasinvited
physiciansfromtheCancerHospitalChineseAcademyofMedicalSciences,ShenzhenCenterforlectureson
women'shealth,suchasbreastandcervicalcancer.
Female employee support KPIs
Case study|KTCcelebrates Women's Day for female staffKTCrespectsandappreciatestheeffortsmadebyfemaleemployees.OnWomen'sDay,itgivesgiftstofemaleemployeestoexpressblessingsandcare,andcelebratesthefestivalwiththemthroughhands-onactivitiestoenhancetheirsenseofhappinessandbelonging.Onitssubscriptionaccount,itsharesWomen'sDaycelebrationpostersandfemaleemployeestoriestodemonstrateitsattentionandcareforfemaleemployeesandencouragethemtorealizetheirself-worthintheirjobs.
Case study|KTCprovides nursing rooms and organizes lectures on women's healthKTCpaysattentiontotheneedsoffemaleemployees.Ithassetupcomfortablenursingroomstoprovideaprivatespaceformaternalemployees,allowingthemtobetterbalancelifeandwork.Ithasinvitedhospitalspecialistsforlecturesonwomen'shealthtopromotebreastandcervicalcancer-relatedhealthknowledgeamongfemaleemployeesandenhancetheirabilitytocultivatehealthybehaviors.
Holiday gifts
Holidaycelebration
Nursing room
Women’shealth lecture
IndicatorUnit202120222023
Number of employees on parental leave
/228220202
Number of female employees on parentalleave
/12011299
Number of male employees on parentalleave
/108108103
Number of female employees who returnedto work after parental leave during thereporting period
/12011299
Number of male employees who returned towork after parental leave during the reportingperiod
/108108103
Share of female employees returning fromparental leave
%100%100%100%
9596
KTCiscommittedtoimprovingemployeehappiness.Itofferscompetitivesalariesandbenefitsandcomprehensivesocialinsuranceandensuresthatemployeesareentitledtostatutoryholidays,annualleave,sickleaveandspecialleave.Meanwhile,itprovidesinternalandexternaltrainingcourses,learningresourcesandpromotionalopportunitiesforemployeestodevelopprofessionalskillsandcareerplanningandachievepersonalvaluegrowth.Ithasestablishedanemployeewelfaresystemcoveringfood,accommodation,transportationandentertainmentaswellasspecialcaretoeasetheburdenoflifeonemployeesandhelpthemachieveawork-lifebalance.Itsfocusonemployeehealthandgrowthleadstoincreasedjobsatisfaction,loyalty,andoverallhappinesswithintheworkplace.
Overview of employee benefits
Case study|KTCfamily day 2023In2023,weorganizedthefamilydayevent,invitingfamiliestovisitandexperiencewhatitisliketobeanemployeeatKTC.Employees'familiescanalsogainadeepunderstandingofKTC'sprospects.Reflectingitscorporatecultureandhumanisticcare,KTCconveysamessageofcareandrespectforitsemployeesandpromotesfamilyunderstandingandsupportfortheirwork.
Employee Welfare and Care
KTCpaysattentiontothehealthandwelfareofitsemployees.Itoffersmealallowancesandrefreshmentsaroundtheclocktoensurethatemployeesenjoynutritionallybalanced
mealsduringworkingdaysMealallowances
KTCpreparesbirthdaypresentsforemployees,andoffersgiftstothosewhohaveworked
foracertainnumberofyearstoexpressgratitudeandcareSpecialgifts
DuringtraditionalfestivalssuchastheSpringFestival,DragonBoatFestival,andMid-
AutumnFestival,KTCgivesholidaygiftstoallemployeesandorganizescelebrationsfor
themtoenhanceteamcohesionandcorporateculturerecognitionHolidaybenefits
Life support
Health care
Eachyear,KTChostsbadminton,tabletennisandothersportsevents,organizesteam
buildingactivitiesforyoungemployees,andholdsyear-endreviewsandcelebrations.It
providesfinancialsupportforactivitiesofinteresttoenrichtheculturallifeofemployees
Culturalactivities
Instrictaccordancewithlaborlawprovisions,KTCprovidespaidleavetoensurethat
employeescangetenoughrestafterworkandmaintainphysicalandmentalhealth
Paid leave
Special Activities and Employee CareKTCregularlyorganizesfestivalcelebrationsandrecreationalactivities,likesports,hikingandtravel,andoffersprizesforparticipatingemployeestoincreasetheirsenseofhappinessandbelonging.Ithasalsoestablishedandfundedemployeeinterestclubsandregularlyorganizesclubactivities.Itsemployeescanjointheclubstheywantandparticipateintrainingandactivities.TheCompanyupholdsthepeople-orientedconceptandprovidesspecialemployeeswithcareandsupport.Ithascreatedamutualaidfundtofinanciallysupportemployeesandtheirfamiliesinneedduetoillness,disasters,etc.Also,itoffersmarriageandchildbirthallowancesforemployeesandscholarshipsfortheirchildren.Aspartofitsfamilydayevent,itinvitesemployeefamiliestovisitandgettoknowtheCompanytoenhancefamilyunderstandingandsupportfortheworkoftheirlovedones.Itpayspensioninsurancepremiumsinfullandaccordingtothelawtoprovideprotectionforemployees'retirementlife.Case study|TheCompany's sports club activities
KTC offers a variety of cultural activities, like sports events and travel-based team building, so that employees canget more exercise and develop hobbies outside of work to achieve work-life balance.
KTCprovidesemployeeswithwell-equippeddormitoriesforfree,talenthousingat
preferentialrents,andhousingsubsidiestoreducetheirlivingburden
Aspartofitscareforthephysicalandmentalhealthofemployees,KTCarrangesregular
healthcheckups,purchasesmedicalinsurance,andorganizeshealthlecturesandfitness
activitiesforemployees
9798
TalentisthecoredrivingforceforKTC'ssustainabledevelopment.Asaresult,theCompanyhasformulatedtheAnnualTrainingPlan,theTrainingAssessmentManagementSystem,theInternalLecturerManagementSystem,andtheExternalTrainingManagementRegulationsinaccordancewithitsdevelopmentstrategy,creatingatrainingsystembased
onitstieredplanforcorporatetalenttraininganddevelopment.KTCmaintainsclosecooperationwithuniversitiesinandoutofGuangdongprovincetopromotetalentprojects.Withthehelpoftheindustry-university-researchmodel,theCompanyworkstogetherwithuniversitiestocultivatehigh-qualitytalentsthatmeetenterpriseneedsthroughtheestablishmentofanemploymentbaseandscientificresearchcooperation.
Employee CommunicationTobettersafeguardemployeerightsandinterestsandpromotecommunicationwithemployees,KTChasestablishedaunionandregularlyconvenesworkers'congressmeetingsinaccordancewithregulations.Itattachesgreatimportancetothevoicesandneedsofemployees.Throughvariouschannels,itregularlycollectsemployees'opinionsandsuggestionstounderstandtheirvoicesandsatisfaction,layingasolidfoundationforprovidingsustainablesupport.
Case study|Companysurvey on employee physical examination satisfaction (2023)InFebruary2023,KTCcarriedouttheemployeephysicalexaminationsatisfactionsurveyfor2022tounderstand
employees'thoughtsandfeelingsonphysicalexaminationarrangementsandsuppliersatisfactionandimprovetheirhappinessandoverallexperience.Thenumberofemployeeswhoparticipatedinthesurveywas2,285,withaparticipationrateof100%.Basedonananalysisofthesurvey,employeeswerehighlysatisfiedwiththephysicalexaminationsin2022.Especiallyemployeesatisfactionreached92%.Themajorityofemployeesweremostsatisfiedwiththephysicalexaminationcenter'senvironment&facilities,services,physicalexaminationprocesssmoothness,andphysicalexaminationpackagesettings.Buttheywantedshorterwaitingtimesforcomputedtomography(CT)andB-ultrasoundexaminations.
Case study|KTC's4th Trade Union Committee held the 1st session of the Workers' Congress In 2023
OnJune13,2023,KTC's4thTradeUnionCommitteeheldthe1stsessionoftheWorkers'Congress.ThemeetingcoveredsuchtopicsastheCompany'soperationalreport,theunion'sdutyperformancereviewandplanning,theelectionofunioncommitteemembers,thereviewofEmployeeHandbookrevisions,andthechangestotheemployeerewardandpunishmentsystem.Throughemployeeparticipationandfeedback,KTCcouldpromptlyadjustitsstrategicdirectionandoptimizeitsmanagementstrategiestoensurethatitmaintainsitscontinuedleadershipamidintensecompetition.
Employee Training andDevelopment
Employee training system
99100
Employee Training and Growth
KTCcreatesanannualtrainingplanforallemployeesandincreasesinvestmentinemployeetraining.Itiscommittedtounlockingthepotentialofemployeesandimprovingtheirskills,encouragingthemtopursuethedevelopmentpathsthatsuitthemforpersonalvaluerealization.KTCcontinuedtoincreaseitsinvestmentinemployeetrainingin2023,whenspendingtotaledRMB542,800.The
employeetrainingcoverageratereached99.69%.Totalemployeetrainingtimecameto660,359hours,withanaverageof89.88hoursperemployee.
All-staff Training SystemToachievesustainabledevelopmentandensuretalentpool,KTChasdevelopedacomprehensiveandsystematiclearningframework.Theframeworkincludestrainingforemployeesatdifferentstages,likenewemployees,coretechnicalpersonnel,andmanagement,andcoverskeyareassuchasprofessionalskillsimprovement,leadershipdevelopment,industryknowledgeupdates,andpersonalcareerplanning,aimingtoprovideemployeeswithdiversifiedgrowthpaths.
KTCadvocatesfullparticipationinthistrainingsystemtoensurethateveryemployeecankeepupwithindustrydevelopmentsandenhancetheirskillsandquality.
Employee training investment
(RMB10,000)
Employee training
Overview of employee training programs
NHO
Annualtraining
plan
Key talent
training
Externaltraining
Fornewhires,theHRDepartmentarrangestheoreticaltrainingandexamsontheCompany'sprofile,managementsystems,systematicmanagement,etc.Fornewproductionlineemployees,theProductionDepartmentprovidestrainingonproductionskills,safetyproductionknowledge,electrostaticdischarge(ESD)protection,anti-terrorismawareness,etc
Ateveryyear'sbeginning,eachdepartmentcreatesaregulartrainingplanfortheyearbasedontrainingneeds.Meanwhile,theydeveloppublicandsystematictrainingaccordingtotherequirementsoftheCompany'smanagementsystemstoformanannualtrainingplanformonthlyimplementation
TheCompanyconductsspecialtrainingforkeytalentsbasedoncoretechnologies,workproblems,andtalentdevelopmentplanstoimprovetheirprofessionalskillsandcomprehensivequalitytoadapttocorporatedevelopment
TheCompanyprovidesexternaltrainingopportunitiesandtrainingsessionstoimproveemployeequalityandskills.Theseformsincludevisitstoprofessionalinstitutionsorothercompaniesforskillslearning,engagementinsymposiums,participationinexternaltrainingoropenclasses,invitationoflecturerstolectureon-site,etc
27.84
49.99
54.28
202120222023
101102
Special Training ProgramsKTChasdevelopedspecialtrainingprogramsinthreedirectionsbasedondifferentemployeecharacteristicstoimprovetheskillsandknowledgeofemployeesatdifferentstages.Itstrivestohelpbothnewandsenioremployeesgainthelatestindustryknowledgeandprofessionalskillsthroughtrainingsoastoimprovetheirworkefficiencyandquality.TheCompany'sspecialtrainingprogramsfocusonteamworkandculturalintegration.Throughteamworkandinteractivelearning,employeescanimprovecommunicationandcollaborationandenhanceteamcohesion.Specialtrainingprograms,asanimportantchannelforconveyingcorporatecultureandvalues,alsostrengthenemployees'senseofbelongingandloyaltybypromotingadeepunderstandingandrecognitionofcorporateculture.
Case study|Summaryof the Company's training programs in 2023In2023,KTCorganizeddiversifiedandsystematicemployeetrainingprograms.TheCompanyhascarefullydesignedspecialtrainingprogramsforemployeesatdifferentlevels,frommanagementskillstrainingfornewlypromotedmanagersandsupervisorjobtrainingforsupervisorstoPCBdesigntrainingfortheElectricalDepartmentandNHOfornewemployees.Throughthesetrainingprograms,theCompanyhopestodevelopahigh-quality,efficientteamtolayasolidfoundationforitslong-termdevelopment.
Special training programs for employees
Special trainingprogram
ParticipantsProgram description
Newly promotedmanagers andsupervisors
Managers andsupervisors
New employees
Manager jobtraining
Management skillstraining
NHO
Aprogramondailymanagementskillstraininghasbeendevelopedfornewsupervisorsandabove.Itfocusesonleadershipdevelopmentandaimstofostereliteleadersofthefuture
Theprogramisdesignedtoimprovetheoverallqualityofmanagers.Throughcasestudiesandpracticalexercises,ithelpsmanagersmasterpracticaloperationskillsandsupportcontinuedindividualandteamgrowth
Theprogramaimstohelpnewemployeesunderstand
KTC'ssystemsandcultureandgetintegratedintotheCompanyandtheworkplaceasquicklyaspossible.ItofferssystematicandcomprehensivetrainingcoursesandactivitiestogetnewemployeesfamiliarwithCompanyculture,businessprocessesandindustryknowledge
Vocational Skills SupportKTCconductsregularapprenticeshiptrainingandexaminationstoprovideagoodplatformforemployeestoimprovetheirprofessionalskills.Withthismechanism,itcanaccuratelyassesstheprofessionalskillsofemployeesandprovideclearguidancefortheircareerdevelopment.In2022-2023,theCompanycompletedintermediatetrainingforLCDmanufacturingworkersunderthenewapprenticeshipprogram.Atotalof49staffcompletedallcoursesandobtainedcertificates.In2024,thenewapprenticeshipprogramwillcontinue.
103104
Employee Promotion and IncentivesTheCompanyhasformulatedtheKTCPromotionManagementSystem.Ithasestablishedsoundemployeepromotionchannelsandimplementeddiversifiedincentivemeasurestohelpemployeesachievepersonaldevelopmentgoalsandprovidestrongsupportfortalentretentionandtalentteambuilding.
Talent RetentionKTCconsistentlyadherestothecorporatevaluesof"Respectingpeople,commitmenttowork,industriousness,innovation".TheCompanyimplementsmeasurestostrengthenitselfwithtalentsandfocusesontalentintroduction,traininganddevelopment.Besidesthenewhirementorprogram,ithasalsodevelopeddifferentiatedincentiveprogramsbasedonitsstagesofbusinessdevelopmenttoensuretalentstability.Differentiatedincentiveprogramsaremainlyformanagement,corepersonnel,keypositions,andkeyproduction&researchstaff.ForkeyR&Dtechnicalstaff,theCompanyadoptsadifferentiatedstrategytoattractandretainthesecriticaltalents.Tothisend,ithasformulatedtheKTCKeyR&DPositionManagementSpecification.ThisSpecificationmayincludemorecompetitivepay,broaderpromotionspaceanddevelopmentopportunities,andmorepersonalizedcareerdevelopmentplansandtrainingprograms.Toenhanceemployeeengagementandsatisfaction,theCompanyhasfurtherstrengthenedcorporateculturepromotion.
Itcreatesapositive,harmonious,andfriendlyworkenvironmentthroughavarietyofemployeeactivities,suchaswomen'scare,teambuilding,andculturalexchanges.TheCompanystabilizeskeytalentswiththeimplementationofequityincentiveplans.Itstimulatesemployeeenthusiasmbyaligningthepersonaldevelopmentofemployeeswithlong-termcompanygoals,whichhelpstoenhanceteamcohesionandcollaborativespiritandinjectvitalityintolong-termcorporatedevelopment.
Percentage of employees receivingregular performance and career
development reviews
Number of employees receivingregular performance and career
development reviews
100%100%100%0%20%40%60%80%100%120%2021年2022年2023年 | 2,309 2,329 2,650 3,796 3,934 4,720 05001,0001,5002,0002,5003,0003,5004,0004,5005,0002021年2022年2023年女员工男员工 |
(替换图片)
105106
Employeepromotionmethods
Pass talent assessments
and performancereviews, and undergoemployee qualificationassessments and jobsuitability assessments
Management
Undergo professionaltests, practicaloperations or debriefingsbased on job categories
Professional &operational
202120222023202120222023
FemaleMale
KTCadherestotheLawofthePRConWorkSafety,theLawofthePRConthePreventionandControlofOccupationalDiseases,andtheRegulationonWork-relatedInjuryInsurance,aswellaslawsandregulationsinitsoperatingregions.Throughtheintroductionofinternationallyadvancedoccupationalsafetystandards,itcontinuouslyimprovestheinternalmanagementprocessandenhancesemployees'safetyawarenessandoperationalskills.
WorkSafety
KTChasestablishedasoundworksafetyaccountabilitymechanism.ItsSafetyManagementTeam,composedofenvironment,healthandsafety(EHS)relatedpersonnel,isresponsibleforapprovingHazardIdentificationandRiskAssessmentRecords.ItsEngineeringDepartmentworkswithitsvariousdepartmentstoidentifyhazardsandassessrisksandtogeneratecompany-levelHazardIdentificationandRiskAssessmentRecords.In2023,KTCanditssubsidiarieswereactivelyinvolvedinsafetystandardization.KTC,KTCCommercial,andHuizhouKTCpassedlevel3worksafetystandardizationacceptancetestsandformulatedcontingencyplansforworksafetyincidents.Byend-2023,KTC,KTCCommercial,andHuizhouKTCreceivedtheISO45001occupationalhealthandsafetymanagementcertification.Meanwhile,KTCreportednosafetyaccidentsabovegenerallevelornegativeworksafetyevents.
Occupational Health and Safety
Case study|TheCompany's safety culture building
In2023,KTCadopteddiversemeasurestobuilditssafetyculture.Itcontinuedtoimproveemployees'safetyawarenessandskillsthroughsafetytrainingsessions,fireemergencydrills,safetyknowledgepromotions,andhands-onfirstaidtrainingcourses.EspeciallytheCPRtrainingitprovidedcombinesprofessionalknowledgeandpracticalexperience.Morethan100ofitsemployeeshavepassedtheassessmentandobtainedcompletioncertificates.
Case study|KTC'swork safety emergency drillsToimproveemployees'abilitytorespondtoemergencies,KTCattachedgreatimportancetoandregularlyorganizedemergencyexercisesin2023.Immersedinsimulatedemergenciessuchasfires,employeescouldlearnandmastertherightemergencyresponseskills.Throughregularexercises,employees'emergencyresponsecapabilitieshaveimprovedsignificantly.Employeesareabletorespondrapidlytoemergencieswiththerightactions.
107108
KTC,whichpromotesoccupationalhealthandsafetymanagementsystemcertification,iscommittedtoestablishingasoundoccupationalsafetymanagementsystem.Reflectinganemphasisonemployeephysicalhealth,ithascarriedoutemployeehealthtrainingactivities,likelecturesonwomen'shealth,cardiopulmonaryresuscitation(CPR)training,andmentalhealth.Itshealthhub,equippedwithadvancedall-in-onehealthmachines,providescomprehensivephysicalexams,includingbloodpressure/bloodoxygen/bloodglucose/uricacidtests,electrocardiogram,heightandweight,toenableconvenienthealthmonitoringforemployees.Someofitspantriesalsohavebloodpressure,bloodglucose,bloodoxygen,andweightmeasuringinstrumentssothatitsemployeescantakealookattheirhealthduringbreaks.Ithasplacedfourautomatedexternaldefibrillators(AED)intwoparksandmadegreatereffortstopromotefirstaidknowledge.
Duringthetyphoonwarningperiodin2023,itenabledemployeestotaketimeoffandadjusttheirhoursbasedonactual
conditionstoensuretheirsafety.
KTC'sworkplacesafety measures
Annual workplacesafety work plan
Regular EHSmeeting
Work productionmanagement training
Annual EHSaudit
Workplace safetywork summaryand incentives
IndicatorUnit202120222023
Number of participants in safetyeducation and training
/
6,0816,2397,347Safety education and training
coverage
%
99.61%99.62%99.69%
Number of employees missing work
due to work-related injuries
/222514Number of work-
related fatalities for
suppliers or contractors
/
Number of work days lost to work-related injuries at suppliers or
contractors
/
Work safety KPIs
Third-party Safety ManagementKTCisconcernedabouttheoccupationalhealthandsafetyofsupplychainworkers,inadditiontoitsownemployees.Whenselectingsuppliers,itviewslaborhealthandsafetyasanimportantindicator.Itevaluatessupplierperformanceinlaborrightsprotection,workenvironmentimprovementandsafetymanagementthroughduediligence,on-siteaudits,andthird-partyverification.Itpreferssuppliersthathaveestablishedaproperlaborprotectionmechanismandarewillingtomakecontinuousimprovements.
Case study|Third-party safety management system
Management and onboarding
Safety risk assessment
?Measure suppliers on criteria like social responsibility, information security, human rights protection, quality, environment, safetyrequirements, occupational health & safety, and ESD systems based on the New Supplier Audit Checklist. Clarify the definition ofsafety for suppliers and develop relevant safety requirements?Conduct on-site inspections of suppliers and track their safety-related performance in accordance with the New Supplier Review
Record and other documents
On-site EHS inspection for suppliers
On-site EHS inspection for contractorsOccupational health &safety management
EMS certification
Hazardous substanceprocess management
ESD protectionmanagement
Constructionmanagement safety
Construction
worker safety
Site safety
Hazardous area
identificationRoad safety
Electromechanicalequipment safetyTemporary housing safetyOther unsafe acts
KTC attaches great importance to the work safety of stakeholders. It has a third-party safety management system in place for suppliers toensure safe production.
KTCanditssupplierpartnershavedevelopedtheOtherStakeholderRequirements.Theruleexplicitlyoutlinesthesafetyresponsibilities,obligationsandexpectationsfortheCompany'sstakeholders(suchassuppliersandserviceproviders).
For suppliers
KTChasimplementedstrictsafetymeasurestomanagecontractorsenteringitspremises.First,itasksallcontractorstosignasafetyagreementbeforeenteringthepremisestosetoutsafetyresponsibilitiesandobligationsforboth.Second,ithasestablishedasupervisionandworkpermitissuancemechanismfordangerousoperations.Beforecarryingoutdangerouswork,itscontractorsarerequiredtosubmitworkplansandsafetymeasures,andcanonlyproceedafterobtainingworkpermits.Itassignssafetysupervisorstoconducton-sitesupervisiontoensuresafetyduringtheoperation.
For contractors
KTChasformulatedtheVisitorManagementSystem.Ontheonehand,theSystemclarifiestheconditions,proceduresandrequirementsforvisitorstoenterKTC'spremises.Visitorsmusthaveanappointmentandregisterbeforevisiting,andundergoidentityverificationandsecuritychecksandabidebytheKTCsafetyregulationswhenarrivingon-site.Ontheotherhand,theSystemestablishesthebehavioralnormsandresponsibilitiesforvisitorsinKTCpremisestoensurethattheirbehaviorwillnotposeasafetythreat.
For visitors
109110
Note: Statistics for suppliers or contractors are in areas under the Company's jurisdiction.
Occupational Health ManagementKTCattachesgreatimportancetoenvironmentalandpersonnelhealthandensuresthattheoccupationalsafetyandhealthenvironmentmeetsnationalstandards.Itconductsregularenvironmentalandpersonnelmonitoringtointegrateoccupationalhealthintopractice.Itcarriesoutoccupationalhazardsitedetectioneveryyear,occupationalhazardevaluationandresultspublicityeverythreeyears,andoccupationalhealthexaminationforemployeesexposedtooccupationalhazardseveryyear.Also,itprovidesoccupationalhealthandsafetytrainingforallemployeesannuallytoallowthemtounderstandthehazardstheyfaceandtakegoodpersonalprotection.
Occupational health management system
Case study|KTCfree clinic: A collaboration with Shenzhen Hospital of Beijing University of Chinese Medicine (BUCM)Tocareforthephysicalandmentalhealthofemployeesandimprovetheirhealthawareness,KTC'sPartybranchandtradeunion,inpartnershipwithtraditionalChinesemedicineexpertsfromShenzhenHospitalofBUCM(Longgang),hostedafreeclinicatKTCBantianParkonNovember8,2023toscreenfordiseasesandproviderecommendationsandplanstoemployees.
Case study|KTC'soccupational health examinations for employees in 2023In2023,KTCorganizedpre-job,on-the-job,andpost-joboccupationalhealthexaminationsfor214employeesexposedtooccupationalhazardsandhadresultsproperlymanaged.Itprovidesregularorirregularoccupationalhealthexaminationsforemployees,withtheaimofensuringtheirphysicalhealthandenhancingtheircohesionandworkmotivation.
IndicatorUnit202120222023Number of employees exposed to
occupational health hazards
/137283214Employee occupational diseasephysical examination coverage
%100%100%100%
Occupational health KPIs
KTChasbeenawardedISO45001,ISO14001andRBAcertifications.
KTCconductsoccupationalhealthtrainingforallemployeeseveryyear,occupationalhazardsitedetectioneveryyear,andoccupationalhazardevaluationandresultspublicityeverythreeyears.Itprovidesemployeesexposedto
occupationalhazardswithpre-job,on-the-job,andpost-joboccupationalhealth
examinationsannuallyanddistributesprotectiveequipmentfordifferentpositionstoreduceoravoidoccupationalhazards.
In2023,KTCprovidedwork-relatedinjuryinsuranceforallregularemployeestosafeguardtheirhealth.TheCompanyhasinformedemployeesofthepossibleoccupationalhazardsandtheirconsequences,occupationalprotectionmeasures,andjobtreatmentstoensurethatemployeesmakecareerchoicesbasedonfullinformation.Initsannualtrainingplan,KTChasdevelopedworksafetyandoccupationalhealthtrainingcourses.Employeetrainingcoverageis100%.Examinationsareorganizedtoensurethatemployeesgainfullunderstandingofoccupationalhealth-related
knowledge.
KTCorganizesoccupationalhealthknowledgepopularizationactivitiesandfreeclinicsincollaborationwiththeunionandhospitalsfromtimetotimeeveryyear.
111112
Occupational health risk identification and
management process
Monitoring and evaluationof occupational diseasehazard factors
Occupational healthcheckupsOnce a year
Occupational health
knowledge trainingOnce a year
Occupational hazardproject declaration
Updated every year
Comprehensiveoccupational hazardrisk assessmentOnce a year
TheCompanyadherestotheprincipleof"QuantificationandConsistency"indisclosingthequantitativeperformancemetricsthatreflecttheeffectivenessofitssustainabilitymanagement.
Statistics Scope During the Reporting Period
Unless otherwise specified, the statistics scope of governance and economic reporting is consistent with that of theCompany's consolidated financial statements.
Economic Performance
Indicator
Unit202120222023
Number of BOD Members
/
Number of IndependentDirectors
/
Proportion of IndependentDirectors
%
42.85%42.85%42.85%Numberof BOD Meetings/
Number of ImportantSubstantive Issues Conveyedto the BOD
/325047
Business Ethics
Indicator | Unit |
202120222023
Operating IncomeRMB10,0001,188,874.511,158,704.381,344,665.51
Net Profit Attributable to Ownersof the Parent Company
RMB10,00092,306.73151,559.82128,258.65
BVPSRMB7.4511.3110.12EPSRMB2.562.961.88Employee Salary and WelfareExpenses
RMB10,00075,339.8094,095.59103,316.13Interest ExpenseRMB10,0001,168.76783.423,614.30
Total DividendsRMB10,00030,186.5645,416.6941,194.36
Retained EarningsRMB10,000179,790.13301,163.39384,005.35
Government Subsidy AmountRMB10,00010,430.7720,632.8814,886.07
Costs Incurred from MeasuresTaken to Address ClimateChange Risk Management
RMB10,000
68.0482.675.04
Indicator
Unit202120222023
NumberofEmployeeswhoHaveReceivedAnti-corruptionTraining
/
6,1056,2637,370
PercentageofEmployeeswhoHaveReceivedAnti-corruptionTraining
%
100%100%100%Number of CorruptionIncidents Confirmed by theCompany
/
Quantitative Data: Performance Metrics
Corporate Governance
Indicator
Unit202120222023Number of R&D Personnel
/
1,3101,4411,552R&D Expenses as aPercentage of OperatingRevenue
%
4.00%4.39%4.59%Number of Authorized Patentsand Software Copyrights
/8161,3721,208--Including: Number ofOverseas Patents
/
R&D Innovation
113114
Employee TrainingIndicatorUnit202120222023
Total Expenditure on Employee TrainingRMB10,000
27.8449.9954.28EmployeeTrainingCoverageRate%
99.70%99.60%99.69%AverageNumberofEmployeeTrainingHours/
13.0466.8589.88AverageNumberofEmployeeTrainingHoursbyGender
Male/
13.0466.8589.88Female/
13.0466.8589.88AverageNumberofEmployeeTrainingHoursbyJobLevel
Middle Management/
27.4036.1546.27Grassroots Employees/
13.2367.9890.89NumberofEmployeeswhoRegularlyReceivePerformanceandCareerDevelopmentEvaluations
/
6,1056,2637,370
NumberofEmployeeswhoRegularlyReceivePerformanceandCareerDevelopmentEvaluationsbyGender
Male/
3,7963,9344,720
Female/
2,3092,3292,650
NumberofEmployeeswhoRegularlyReceivePerformanceandCareerDevelopmentEvaluationsbyJobLevel
Senior Management/
222424
Middle Management/
748484Grassroots Employees/
6,0096,1557,262
Employee Composition
IndicatorUnit202120222023Number of Employees
/
6,1056,2637,370NumberofEmployeesbyGender
Male/3,7963,9344,720
Female/2,3092,3292,650NumberofEmployeesbyAge
AgedUnder 30/2,9092,8183,326
AgedBetween
30 and 50
/3,0693,2993,870
Aged Over 50/127146174EmployeeGrowthRate%
9.78%2.59%17.68%EmployeeGrowthRatebyGender
Male%
9.21%3.64%19.98%
Female%
10.74%0.87%13.78%EmployeeGrowthRatebyAge
AgedUnder 30%
8.95%-3.13%18.03%
AgedBetween
30 and 50
%
9.69%7.49%17.31%Aged Over 50%
36.56%14.17%19.86%
115116
Occupational Health and SafetyIndicatorUnit202120222023Number of Employees ReceivingSafe Education and Training
/
6,0816,2397,347Coverage Rate of Safety Educationand Training
%
99.61%99.62%99.69%Number of Employees who SufferWork-related Injuries and Miss Work
/
222514Death Toll of Suppliers or Contractorsdue to Work-related Reasons
/
Number of Days of Work-relatedInjury and Loss of Work for Suppliersor Contractors
/
Number of Employees Exposed toOccupational Health Hazards
/
137283214Coverage Rate of Occupational
Disease Physical Examination forEmployees
%100%100%100%
Support for Female Employees
IndicatorUnit202120222023Number of Employees on Parental Leave
/
228220202Number of Employees onParental Leave by Gender
Female/
12011299Male/
108108103Number of Employees whoReturned to Work During theReporting Period After the Endof Parental Leave by Gender
Male/
12011299
Female/
108108103
Share of Female EmployeesReturning fromParental Leave
%100%100%100%
Energy use
IndicatorUnit202120222023
Total Internal Energy ConsumptionMWh38,503.3538,826.3540,860.98Total Electricity ConsumptionMWh38,494.8038,816.4140,849.62Total ElectricityConsumption bySource
OutsourcedElectricity
MWh38,494.8034,906.2035,010.60self-generatedgreen electricity
MWh04,074.016,217.62
Electricity Consumption PerRMB10,000 of Revenue
MWh0.03240.03350.0304Total Gasoline ConsumptionMWh8.289.6811.11Total Diesel ConsumptionMWh0.240.250.27
Water Resource UtilizationIndicatorUnit202120222023Total Amount of WaterIntake
m?241,074241,700246,457Total Drainage Volumem?229,020229,615234,134Circulating WaterConsumption
m?101010Total Water Consumptionm?241,074241,700246,457Water Consumption PerRMB10,000 of Revenue
m?0.20280.20860.1833
Emissions and WasteIndicatorUnit202120222023Chemical Oxygen Demand(COD)
tonne0.100.130.16Volatile Organic Compounds(VOCs)
tonne0.530.510.51Total Amount of GeneralIndustrial Solid WasteGenerated
tonne14,658.5014,890.5015,262.60General Industrial SolidWaste Disposal Volume
tonne14,658.5014,890.5015,262.60Total Amount of GeneralIndustrial Solid WasteRecycling and Reuse
tonne6,713.506,984.507,420.60Total Amount of HazardousWaste Generated
tonne15.3419.7635.08Hazardous Waste DisposalVolume
tonne24.1818.5438.62
117118
GHGIndicatorUnit202120222023Total GHG EmissionstCO2e4,634.584,959.715,920.59Scope 1 GHG EmissionstCO2e109.9684.26111.06Scope 2 GHG EmissionstCO2e4,524.624,875.455,809.53
Indicator annotation:
(1)The cost incurred by the measures taken by the Company to address climate change risk management mainly refers to the amountof property insurance purchased to cope with climate risks, that is, the amount of property insurance investment.
(2)The average number of employee training hours is equal to the total number of training hours provided to employees divided bythetotal number of employees.
(3)The statistical scope of suppliers or contractors is within the scope of the Company's jurisdictional work area.
KTChasreportedinaccordancewiththeGRI(Foundation2021)StandardfortheperiodfromJanuary1,2023toDecember31,2023.
GRI Standards and Disclosure ItemsLocation
GRI 2-1Organizational detailsAbout KTCGRI 2-2Entities included in the organization's sustainability reportingAbout this ReportGRI 2-3Reporting period, frequency and contact pointAbout this ReportGRI 2-4Restatements of informationQuantitative Data: Performance MetricsGRI 2-5External assuranceNoneGRI 2-6Activities, value chain and other business relationships
Globalization, Core Categories,Business StrategyGRI 2-7Employees
Employee Rights, Employment Compliance and
DiversityGRI 2-8Workers who are not employeesEmployment Compliance and DiversityGRI2-9Governance structure and compositionCorporate GovernanceGRI 2-10Nomination and selection of the highest governance bodyCorporate GovernanceGRI 2-11Chair of the highest governance bodyCorporate Governance
GRI 2-12
Role of the highest governance body in overseeing the
management of impacts
Environmental, Social, and Governance (ESG)
SystemGRI 2-13Delegation of responsibility for managing impacts
Environmental, Social, and Governance (ESG)
System
GRI 2-14Role of the highest governance body in sustainability reporting
Environmental, Social, and Governance (ESG)
SystemGRI 2-15Conflicts of interestCorporate GovernanceGRI 2-16Communication of critical concernsStakeholder CommunicationGRI 2-17Collective knowledge of the highest governance bodySeethe 2023 Annual Report for detailsGRI 2-18Evaluation of the performance of the highest governance bodyCorporate GovernanceGRI 2-19Remuneration policiesCorporate GovernanceGRI 2-20Process to determine remunerationCorporate GovernanceGRI 2-21Annual total compensation ratioNot Disclosed, involving confidentiality requirementsGRI 2-22Statement on sustainable development strategy
Environmental, Social, and Governance (ESG)
System
GRI 2-23Policy commitmentsSee each chapter for detailsGRI 2-24Embedding policy commitmentsSee each chapter for detailsGRI 2-25Processes to remediate negative impactsSee each chapter for detailsGRI 2-26Mechanisms for seeking advice and raising concernsStakeholder CommunicationGRI 2-27Compliance with laws and regulationsSee each chapter for details
GRI Standards and Disclosure ItemsLocationGRI 2-28Membership associations
Product Certification, Fueling Industry
DevelopmentGRI 2-29Approach to stakeholder engagementStakeholder CommunicationGRI 2-30Collective bargaining agreementsEmployee Welfare and CareGRI 3-1Process to determine material topicsIdentification of Material IssuesGRI 3-2List of material topicsIdentification of Material IssuesGRI 3-3Management of material topicsSee each chapter for detailsGRI 201-1Direct economic value generated and distributedQuantitative Data: Performance MetricsGRI 201-2
Financial implications and other risks and opportunities due to climate
change
Climate Change Response、QuantitativeData: Performance MetricsGRI 201-3Defined benefit plan obligations and other retirement plansEmployee Welfare and CareGRI 201-4Financial assistance received from governmentSee the 2023 Annual Report for detailsGRI 202-1
Ratios of standard entry level wage by gender compared to local
minimum wage
Not Disclosed, involving confidentiality
requirementsGRI 202-2Proportion of senior management hired from the local communityNot trackedGRI 203-1Infrastructure investments and support servicesBuilding Harmonious SocietyGRI 203-2Significant indirect economic impactsBuilding Harmonious SocietyGRI 204-1Proportion of expenditures on local suppliersResponsible Supply ChainGRI 205-1Operations assessed for risks related to corruptionQuantitative Data: Performance MetricsGRI 205-2
Communication and training about anti-corruption policies and
procedures
Quantitative Data: Performance MetricsGRI 205-3Confirmed incidents of corruption and actions taken
Compliance Management and Business
EthicsGRI 206-1
Legal actions for anti-competitive behavior, anti-trust, and monopoly
practices
Compliance Management and Business
EthicsGRI 207-1Approach to taxTax ComplianceGRI 207-2Tax governance, control, and risk managementTax ComplianceGRI 207-3Stakeholder engagement and management of concerns related to taxTax ComplianceGRI 207-4Country-by-country reportingNot disclosedGRI 301-1Weight or volume of materials usedQuantitative Data: Performance MetricsGRI 301-2Recycled input materials usedResource Management and RecyclingGRI 301-3Recycled products and packaging materials Resource Management and RecyclingGRI 302-1Energy consumption within the organizationResource Management and RecyclingGRI 302-2Energy consumption outside of the organizationNot trackedGRI 302-3Energy intensityResource Management and RecyclingGRI 302-4Reduction of energy consumptionResource Management and RecyclingGRI 302-5Reductions in energy requirements of products and servicesResource Management and RecyclingGRI 303-1Interactions with water as a shared resourceResource Management and RecyclingGRI 303-2Management of water discharge-related impactsResource Management and RecyclingGRI 303-3Water withdrawalNot involvedGRI 303-4Water dischargeNot involved
Global Reporting Initiative(GRI) Content Index
119120
GRI Standards and Disclosure ItemsLocation
GRI 403-5Worker training on occupational health and safetyOccupational Health and Safety
GRI 403-6Promotion of worker healthOccupational Health and Safety
GRI 403-7
Prevention and mitigation of occupational health and safety impacts
directly linked by business relationships
Occupational Health and SafetyGRI 403-8
Workers covered by an occupational health and safety management
system
Occupational Health and SafetyGRI 403-9Work-related injuriesOccupational Health and SafetyGRI 403-10Work-related ill healthOccupational Health and SafetyGRI 404-1Average hours of training per year per employeeEmployee Training and DevelopmentGRI 404-2
Programs for upgrading employee skills and transition assistance
programs
Employee Training and DevelopmentGRI 404-3
Percentage of employees receiving regular performance and career
development reviews
Quantitative Data: Performance MetricsGRI 405-1Diversity of governance bodies and employees
Employee Rights, EmploymentCompliance and DiversityGRI 405-2Ratio of basic salary and remuneration of women to men
Not disclosed, involving confidentiality
requirementsGRI 406-1Incidents of discrimination and corrective actions takenEmployment Compliance and DiversityGRI 407-1
Operations and suppliers in which the right to freedom of association and
collective bargaining may be at risk
Employee Welfare and Care, Responsible
Supply ChainGRI 408-1Operations and suppliers at significant risk for incidents of child laborNoneGRI 409-1
Operations and suppliers at significant risk for incidents of forced or
compulsory labor
NoneGRI 410-1Security personnel trained in human rights policies or proceduresNot involvedGRI 411-1Incidents involving violations of indigenous rights Not involvedGRI 413-1
Operations with local community engagement, impact assessments, and
development programs
Building Harmonious Society
GRI 413-2
Operations with significant actual and potential negative impacts on local
communities
Not involvedGRI 414-1New suppliers that were screened using social criteriaResponsible Supply ChainGRI 414-2Negative social impacts in the supply chain and actions takenResponsible Supply ChainGRI 415-1Political donationsNot involvedGRI 416-1
Assessment of the health and safety impacts of product and service
categories
Product QualityGRI 416-2
Incidents of non-compliance concerning the health and safety impacts of
products and services
Product QualityGRI 417-1Requirements for product and service information and labelingCustomer ServicesGRI 417-2Violations related to product and service information and labelingNoneGRI 417-3Violations related to marketing communicationsNoneGRI 418-1
Substantiated complaints concerning breaches of customer privacy and
losses of customer data
None
GRI Standards and Disclosure ItemsLocationGRI 303-5Water consumption
Quantitative Data: Performance Metrics
GRI 304-1
Operational sites owned, leased, or managed by the Company in or near
biodiversity-rich areas, inside or outside protected zones
Not involvedGRI 304-2
Significant impacts of activities, products, and services on
biodiversity
Not involvedGRI 304-3Protected or restored habitatsNot involvedGRI 304-4
Species in habitats affected by operations listed in the IUCNred list and the list of state key protected wild animals
Not involvedGRI 305-1Direct (Scope 1) GHG emissions
Quantitative Data: Performance Metrics
GRI 305-2Energy indirect (Scope 2) GHG emissions
Quantitative Data: Performance Metrics
GRI 305-3Other indirect (Scope 3) GHG emissionsNot tracked
GRI 305-4GHG emissions intensityNot disclosedGRI 305-5Reduction of GHG emissionsNot disclosedGRI 305-6Emissions of ozone-depleting substances (ODS)NoneGRI 305-7Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions
Quantitative Data: Performance Metrics
GRI 306-1Waste generation and significant waste-related impactsWaste ManagementGRI 306-2Management of significant waste-related impactsWaste ManagementGRI 306-3Waste generatedWaste ManagementGRI 306-4Waste diverted from disposalWaste ManagementGRI 306-5Waste directed to disposalWaste ManagementGRI 308-1New suppliers that were screened using environmental criteriaResponsible Supply ChainGRI 308-2Negative environmental impacts in the supply chain and actions takenResponsible Supply ChainGRI 401-1New employee hires and employee turnover rate
Quantitative Data: Performance Metrics
GRI 401-2
Benefits provided to full-time employees that are not provided to temporary or
part-time employees
Employee Welfare and CareGRI 401-3Parental leaveEmployee Welfare and CareGRI 402-1Minimum notice periods regarding operational changes
The Company notifies in accordance
with national laws and regulationsGRI 403-1Occupational health and safety management systemOccupational Health and SafetyGRI 403-2Hazard identification, risk assessment, and incident investigationOccupational Health and SafetyGRI 403-3Occupational health servicesOccupational Health and SafetyGRI 403-4
Worker participation, consultation, and communication on occupational health
and safety
Occupational Health and Safety
Global Reporting Initiative(GRI) Content Index
121122
DimensionNo.IssueLocation
Environment
Campaign against Climate Change
Climate Change Response, QuantitativeData: Performance Metrics
Pollutant DischargeWaste Management
Waste DisposalWaste Management
Ecosystem and Biodiversity Protection
Climate Change ResponseResource Management and RecyclingBiodiversity Conservation
Environmental Compliance Management
Climate Change ResponseWaste Management
Energy UtilizationResource Management and Recycling
Water Resource UtilizationResource Management and Recycling
Circular EconomyResource Management and Recycling
Society
Rural RevitalizationBuilding Harmonious Society
Social ContributionsBuilding Harmonious Society
Innovation-driven DevelopmentSustainable R&D
Technology EthicsScience and Technology Ethics
Supply Chain SafetyResponsible Supply Chain
Equal Treatment for Small and Medium Enterprises
Responsible Supply Chain
Safety and Quality of Products andServicesProduct Quality
Data Security and Customer Privacy ProtectionCustomer Privacy and Data Security
Employees
Employment Compliance and Diversity
Employee Welfare and CareEmployee Training and Development
Occupational Health and Safety
SustainabilityDevelopmentand RelatedGovernance
Due Diligence
Stakeholder CommunicationIdentification of Material Issues
Stakeholder CommunicationStakeholder Communication
Anti Commercial Bribery and AntiCorruption
Compliance Management andBusiness
Ethics
Anti-Unfair Competition
Compliance Management and Business
Ethics
DearReader,ThankyouforreadingtheSustainabilityReport2023ofShenzhenKTCTechnologyCo.,Ltd.Toprovidemorevaluableinformationtoyouandotherstakeholders,andtoeffectivelyenhancetheCompany'sabilityandperformanceinfulfillingcorporatesocialresponsibility,wesincerelylookforwardtoyouropinionsandsuggestions.Pleaseratethefollowingquestionsonascaleof1to5(1beingthelowestscore,5beingthehighest):
1.Howwouldyouratethisreport?
□1□2□3□4□5
2.HowwelldoyoubelievetheCompanyisfulfillingitseconomicresponsibilities?
□1□2□3□4□5
3.HowwelldoyoubelievetheCompanyisaddressingitsenvironmentalresponsibilities?
□1□2□3□4□5
4.HowdoyouevaluatetheCompany'sperformanceincorporategovernance?
□1□2□3□4□5
5.HowwouldyouratetheCompany'sperformanceintermsofemployeeresponsibility?
□1□2□3□4□5
6.HowwouldyouthinktheCompanyhandlesitssocialresponsibilities?
□1□2□3□4□5
7.Howwouldyouratethelevelofinformationdisclosureinthisreport:
□1□2□3□4□5
8.Howwouldyouratethequalityofthewritinginthisreport:
□1□2□3□4□5
9.Howwouldyouratethedesignandstyleofthisreport:
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10.Whichtopicsinthisreportstoodouttoyouthemost?__________________________________
11.Doyouhaveanyadditionalopinionsorsuggestionsforthisreport?
__________________________________Pleaseleaveyourcontactinformation:
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Content Index for Self-Regulatory Guidelines No. 17for Companies Listed on Shenzhen Stock Exchange–Sustainability Report (for Trial Implementation)
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