Contents
Corporate GovernanceProduct ResponsibilityGreen Operations010203
About this ReportChairman's MessageAbout GoodWe
Company Pro?leCorporate Culture2023 Highlighted Events2023 Highlights2023 Awards and Honors
Appendix
102029
GRI StandardsFeedback Form
40644859
Corporate Governance FrameworkBusiness EthicsComplaint OperationsStakeholder Engagement
Innovation DriveIntellectual Property ProtectionQuality AssuranceIntegration of Informatization andIndustrialization
Green ManagementGreen ProductionGreen O?ce
Customer Support andIndustry Engagement
Talent Caring and DevelopmentContribution to Communities040506
Customer RightsIndustrial DevelopmentResponsible Supply Chain
Employee Rights
Employee Development
Occupational Health and Safety
Employee Care
Social WelfareRural RevitalizationGreen/Eco-Awareness Campaigns
About this Report
About this ReportThis report is the third Social Responsibility Report released by GoodWe Technologies Co., Ltd. Under the principles of objectivity, transparency, and comprehensiveness, it discloses GoodWeTechnologies Co., Ltd.'s sustainability practice and achievements thoroughly and truthfully, focusing on topics of stakeholders' concerns.Preparation basisThis report is prepared according to theRules Governingthe Listing of Stocks on Shanghai Stock Exchange (Feb-ruary 2023 Revision), theSelf-regulatory Guidelines forListed Companies on the Shanghai Stock Exchange No. 1 -Standardized Operations (December 2023 Revision), and the
Guidelines Regarding Environmental, Social, and CorporateGovernance Disclosure for Companies Listed on ShanghaiStock Exchange (Consultation Paper). It also extensively re-fers to theSustainability Reporting Standardsof the GlobalReporting Initiative( GRI). This report also draws on the top-ics of ESG ratings that are being monitored by MSCI (MorganStanley Capital International), a leading global rating agen-cy, and references the United Nations' 2030 Sustainable De-velopment Goals (SDGs), combining them with the currentdevelopment status of GoodWe Technologies Co., Ltd.
Reporting period
The reporting period ranges from January 1 to December 31,2023, the same with that of the 2023 annual ?nancial report.
Languages
This report is published in simplified Chinese and English.In the event of ambiguity between the two versions, thesimpli?ed Chinese version shall prevail.
ReferencesFor the convenience of presenting and reading, "GoodWeTechnologies Co., Ltd." is referred to as "GoodWe," the "Company,"and "we/us" in this report. As business subjects, GoodWe'sbranches and subsidiaries are referred to with their abbreviation.
Reporting scope
The report takes GoodWe Technologies Co., Ltd. as thesubject and includes all its subsidiaries within the scopeof its consolidated financial statements. Unless otherwisespeci?ed, the currency in this report is RMB.
Con?rmation and approval
Upon confirmation by the management, this report isapproved by the Board of Directors and released on April
th , 2024.
Access and contact informationThis report comes in simplified Chinese and English forreaders. For online browsing or downloading this report,please visit GoodWe's o?cial website (www.goodwe.com) orShanghai Stock Exchange's website (www.sse.com.cn).We value the opinions of our stakeholders. Please feel freeto contact us in the following ways. Your comments will helpus further improve this report and our social responsibilitymanagement.Contact information:
Tel.: 0512-62397978 extension 8213Email: ir@goodwe.comFax: 0512-62397972Address: No. 90 Zijin Rd., New District, Suzhou, China
Chairman's Message
Chairman's MessageIn 2023, amidst a year of uncertainty and change, GoodWe continued to thrive as we navigated through an intricate and challenging landscape, both domestically and internationally. Collaborating closelywith our valued customers, partners, employees, and communities, we remained steadfast in our commitment to strengthening our position in the new energy sector. Together, we have played our part indriving green transition forward in the economy and society.Adhere to Compliant Governance,Jointly Ensure Steady OperationOne of our key focuses in 2023 was on enhancing our corporate gov-ernance practices to ensure stability and reliability in our operations.This involved re?ning our corporate governance framework, strength-ening compliance systems, optimizing internal policies, and providingextensive training sessions on business ethics. To reinforce these ef-forts, we established the Sustainable Development Research Institute,dedicated to devising and implementing strategies focused on Envi-ronmental, Social, and Governance (ESG) principles. We conducted221 online and o?ine stakeholder engagement events, through whichwe gained valuable insights that contributed to the enhancement ofour ESG governance system.
Focus on Innovative Research,Empower Smart EnergyOur commitment to innovation and research and development (R&D)remained unchanged. We revamped our R&D incentive mechanism,deepened collaborations with universities and research institutes,and fortified our intellectual property protection measures. With aninvestment exceeding RMB 400 million in 2023, we directed our e?ortstowards developing technologies in areas such as power electronics,photovoltaic (PV) building materials, energy storage, and smart energymanagement. This investment enabled us to expand and refine ourproduct portfolio, introducing premium and competitive new productssuch as the ET series three-phase HV hybrid inverters and the new XSseries residential inverters. Additionally, we have steadily promotedthe integration of "I-I Integration System (industrialization and informa-tization)", leveraging information technology to strengthen our controlover quality.
Aligning with the national "dual carbon" goals, we remain steadfastin driving global energy transition. This commitment is demonstrat-ed through our actions across management systems, productionprocesses, and resource utilization practices. In 2023, our goals wereachieved pertaining to hazardous waste management, environmen-tal compliance, and occupational health management. We under-went rigorous annual audits conducted by certi?cation organizationsfor ISO 14001 Environmental Management System, ISO 50001 EnergyManagement System, and ISO 45001 Occupational Health and SafetyManagement System. Furthermore, we prioritized energy conserva-tion and emission reduction throughout our production processeswhile actively exploring the potential of clean energy sources. As aresult of these e?orts, we were honored with distinctions such as the"Green Supply Chain Management Enterprise" and the "Green Factory".
Embrace Human-Centered Spirit,Share Green GrowthAs a responsible enterprise, we are deeply committedto fostering the professional growth and well-beingof our employees, while also contributing to theenhancement of livelihoods and economic prosper-ity within our surrounding communities. In 2023,guided by the principle of "hard-worker-oriented",we safeguarded the rights and well-being of our em-ployees. The initiatives included the establishmentof comprehensive employee training programs andthe introduction of internal regulations such as the
Management Regulations on Safety Risks, and theManagement Regulations on Identi?cation and Elimi-nation of Hidden Safety Hazards. Driven by our visionto expand access to PV power for residential and pub-lic facilities, we collaborated with local partners toinitiate the construction of PV plants for households,villages, and schools, with a total investment of mil-lions in this ?eld.Through thirteen years of sustained e?orts, GoodWehas evolved into a dynamic and socially responsibleleader in the PV inverter industry. Looking ahead,GoodWe remains steadfast in fulfilling our environ-mental and social responsibilities, joining hands withglobal partners to advance smart energy initiativesand pave the way for a zero-carbon future.
Empower Industrial Ecology,Lead Zero-Carbon FutureForging open and inclusive partnerships with key stakeholders suchas customers, partners, and suppliers, we aim to drive the transfor-mation and advancement of the industrial ecosystem for a sustaina-ble future. In 2023, our commitment to exceptional customer servicewas recognized with the attainment of the five-star commodityafter-sales service certi?cate, the highest accolade within the certi?-cation system. This achievement is a testament to our professionalcustomer services and effective response to customer complaints.In pursuit of a sustainable supply chain, we urged our suppliers toconserve energy and cut carbon emissions, and were awarded theEcoVadis copper certi?cate.Unleash Photovoltaic Potential,Drive Clean Development
About GoodWe
About GoodWe
Company Pro?le
GoodWe Technologies Co., Ltd. (SSE STAR Market: 688390) was founded in 2010, and became the ?rst PV inverter andsmart energy solution company to be listed on the Shanghai Stock Exchange's Science and Technology InnovationBoard (STAR Market) in 2020. Headquartered in Suzhou New District, we have expanded our presence globally by estab-lishing subsidiaries in Germany, the United Kingdom, Australia, the Netherlands, South Korea, Japan, the United States,Poland, Spain, Singapore, and other countries and regions. Our overarching goals are to digitalize and intelligentlytransform every power station, and to deliver comprehensive smart energy solutions in the future.Specializing in renewable energy conversion, energy storage, and smart energy management, we focus on the R&D,production, and sales of new energy and power supply equipment, including solar energy and energy storage solu-tions. Our aim is to reduce power costs and enhance power e?ciency across residential, industrial, commercial, andutility-scale projects. Our core business segments encompass grid-connected PV inverters, energy storage PV inverters,smart data collectors, and the Smart Energy Management System (SEMS). Presently, we o?er over 20 series of grid-con-nected and energy-storage PV inverter products, spanning a power range from 0.7 to 350 kW.To implement our global strategic initiatives and maintain our leadership position in the global energy storage market,GoodWe has remained dedicated to enriching and enhancing its PV inverter product portfolio and other product linescatering to diverse requirements while advancing research and development in energy storage technologies. Addi-tionally, we leverage cutting-edge technologies such as the Internet of Things (IoT), big data, and cloud computing toachieve an integrated service model for smart management. In response to the ongoing global energy transition, weare committed to collaborating with power grids, communities, and customers to drive the world towards a smarterenergy future.GoodWe has garnered widespread recognition at home and abroad for its excellent product quality, solidifying itsin?uence within the industry. In 2023, we actively participated in the International Forum on Energy Transitions, andindustry exhibitions staged in key locations such as the United States, Germany, Brazil, and Australia. At these events,we showcased our Smart Energy Management Platform and a range of smart energy generation, storage, and chargingsolutions tailored for residential, industrial, commercial users, and zero-carbon parks. With our commitment to deliver-ing high-quality products, maintaining a stellar corporate reputation, and cultivating professional teams, GoodWe hasestablished long-term partnerships with esteemed companies such as CHN ENERGY, POWERCHINA, China Energy En-gineering, Trina Solar, Zhongcheng Energy, and In?neon. In the future, we will continue to work with our upstream anddownstream partners in the industrial chain to foster a mutually bene?cial energy ecosystem.
Total number of employees3,633
Number of R&D employees1,023Number of countries/regions whereour products are sold>100Operating revenue in 2023RMB
7.353
billion
Corporate Culture
About GoodWe
We are determined to become a major driving forcein the global energy transition, building a sustainablefuture.
Create Together, Win Together
Driving the World's Smart Energy Future?Customer-centric, hard-worker-oriented, andpersevering?Believe in mindfulness and perseverance
?Truth-seeking, practical, professional, and reliable?Smart, optimistic, resilient, introspective, and self-disciplined?Respect, collaborate, and share
Mission
Core value
VisionValues
January
AprilAugustFebruary
May
SeptemberOctoberNovemberDecember
July
June
2023 Highlighted Events
? GoodWe Power Supply Technology (Guangde)Co., Ltd. and GoodWe Guangde Smart EnergyDemonstration Zone were listed in the thirdbatch of smart PV pilot demonstration enter-prises by the Ministry of Industry and Informa-tion Technology.? GoodWe released the Smart Energy Manage-
ment Platform 2.0 (We Platform).
? GoodWe was included in 2022 Top 200 Chinese Building Ma-terial Enterprises, 2022 Top 100 Chinese Innovative BuildingMaterial Enterprises, and Top 100 Chinese Private BuildingMaterial Enterprises.? GoodWe released the 320 kW ultra-high power inverter.? GoodWe was among the ?rst partners with Baidu Yiyan.? GoodWe ranked ?rst globally among Chinese enterprises interms of low-capacity (below 30 kW) PCS shipments in 2022.
? GoodWe held the groundbreak-ing ceremony for the Phase I ofGuangde New Energy IndustrialPark.
? GoodWe achieved strategic coopera-
tion with Yuexiu Capital Holdings? GoodWe joined the Suzhou virtual
power plant circle.
? GoodWe was included in the?rst green building materialenterprises dedicated to ruralmarkets in Guangdong.? GoodWe attended InterSolarEurope, a global solar powergrand conference, and showedthree major smart solutionsto energy generation, storageand charging.
? GoodWe was honored as theBest Employer and the MostEmployee-friendly Employerin Suzhou.? GoodWe completed the mainstructure works for its smartenergy building? GoodWe hosted the Solar
Power Forum with GREENPV.
? GoodWe had its presence atthe Solar Power International(RE+), and showed its out-standing performance to theNorth America's market.? GoodWe constructed the power plant for Ping'an PrimarySchool in Xiaotuoluo Miao Village, Guanzhai Township, Zhi-jin County, Bijie City, Guizhou Province, which was a publicwelfare project.? Pegatron's distributed PV power plant was commenced.? GoodWe was approved as the na-tional industrial design center by theMinistry of Industry and InformationTechnology.? GoodWe launched the Sustainable DevelopmentResearch Institute.? GoodWe was selected in GlocalIN Top 50 Technolo-gy Faces of China's Global Enterprises.? GoodWe unveiled the Phecda series PV external
sun-shading systems applicable to building facades.
? The world’s ?rst GoodWe PV building materi-als display center was put into service? GoodWe was awarded the 10
thAnnual MostIn?uential PV Inverter Enterprise, the BestResidential Energy Storage Solution Award, andthe Most In?uential Photovoltaic ConstructionEnterprise by Solarbe.com.? GoodWe signed the cooperation agreementwith Suzhou New District Hi-tech Industrial Co.,Ltd., boosting smart energy development inSuzhou.
? GoodWe participated in the market-based 12MW distributed PV power trading pilot project inSuzhou.? GoodWe launched the PV settlement center.
About GoodWe
March
2023 Highlights
Proportion of independentdirectors
42.86
%
Proportion of femaledirectors
28.57
%
Meetings of the Board of Directors
Proportion of employees signingthe Integrity Commitments
%
Number of anti-corruptiontraining sessions
Number of anti-corruptiontrainees1,430
Proportion of employeessigning labor contracts
%
Number of employees receiving theequity-based incentive>300Total hours of training receivedby employees144,852Total hours of volunteeringservices
R&D investment
>RMB
million
Customer satisfaction
pointsNumber of industryorganizations we joined newly
Completion rate of after-salescomplaint handling in thedomestic market
94.5
%Customer loyalty
93.2
pointsPassed EcoVadiscopper certi?cation
Passed ISO 14001Environmental ManagementSystem and ISO 50001Energy Management Systemcerti?cations
Number of new patents
Number of newsoftware copyrights
Hours of training peremployee
Number of power plantsdonated
Number of trainees64,533Investment in public welfare projectsfor rural revitalization>RMB
million
Proportion of employees enjoyingthe social insurance package
%
Shareholders meetings
Meetings of the Board of Supervisors
Established theSustainable DevelopmentResearch Institute
Social
Governance
Environmental
PV capacity in GoodWe'sGuangde Industrial Park
3.2
MWPut Shanghai PV building materialsdisplay center into service, withinstalled capacity totaling
10.9
kW
Attained carbon footprintcerti?cates for
productsProduct Declaration (EPD) certi?cates for
products
Total GHG emissions in Scope 1 and Scope 29,123
tons of carbon dioxide equivalent
Annual power generationcapacity
2.569
million kWhAnnual power generationcapacity12,000
kWh
About GoodWe
2023 Awards and Honors
The Brand of the YearTrendy Brand 2023 (Poland)
2022 Top Volume Solar InverterManufacturer in Australia
SunwizBest Technical Service Support Award
SolarQuarter
2022 China Excellent Residential/Commercial and
Industrial Inverter Brand
Century New Energy Network, and OrganizingCommittee of China residential PV Power Conference
Excellent Green Communication Case Awardhxny.com, and 2022 China Energy Communication
Conference2022 China Top 100 Renewable Energy PV Inverter
EnterpriseJiangsu Province Renewable Energy Industry
Association
2023 OFweek Excellent PV Inverter Enterprise
OFweek
CESC 2023 Top 10 PCS Supplier
China (Jiangsu) International Energy Storage
Conference2023 GREENPV Technological Innovation Award
China ECOPV Alliance
2023 Small and Medium-power Bidirectional ConverterSupplier of at the EESA 10
th
China International PV,Energy Storage and Charging Industry ConferenceChina Leader Energy Storage Alliance (EESA)
2023 PV Inverter Enterprise with the Most
In?uence in China
Photovoltaic Green-ecosystemOrganization (PGO)
CREC 2023 - China Top 10 Distributed PV
Inverter BrandOrganizing Committee of China (Wuxi)Renewable Energy Conference and Exhibition
GGII New Energy Pioneer Award
GGII2023 In?uential BIPV Solution Enterprise
GUANGFU.BJX.COM.CN
2023 In?uential PV Inverter BrandGUANGFU.BJX.COM.CN
About GoodWe
PV Energy Storage Solution Enterprise with
the Most In?uenceSolarbe.com
PV Building Material Enterprise with the Most
In?uence
Solarbe.com
PV Inverter Enterprise with the Most
In?uenceSolarbe.com
2023-2024 China New Energy Pioneer forInternational Development
New Energy Alliance
2023 China Distributed PV Energy StorageIntegrated Innovation BrandChina Industrial & Commercial and Residential
PV Brand Alliance
PVBL 2023 Global PV Energy Storage Product
Design AwardCentury New Energy Network, and Photovoltaic
Brand Lab (PVBL)
Top 100 Global PV Brand with the Most ValueCentury New Energy Network, and Photovoltaic
Brand Lab (PVBL)
2022 Smart PV Application Demonstration
EnterpriseJiangsu PV Industry Association
2023 Top 10 Distributed PV Inverter Brand
2023 Top 10 PV Building Solution Brand
2023 Top 10 PV Inverter BrandEnergy Research Institute of in-en.com
2023 Top 10 Energy Storage PCS Brand2023 Top 10 Commercial and Industrial Energy
Storage Brand
Energy Research Institute of in-en.com
Excellent Distributed PV ManufacturerOrganizing Committee of the 7th Distributed
Energy Seminar
The 6
thAVE Award - 2022 China Renewable EnergyPower Generation System Sector - Leading EnterpriseOrganizing Committee for the Selection of Renewable
Energy Power Generation SystemsThe 6thAVE Award - 2022 China Renewable EnergyPower Generation System Sector - Premium PV
Inverter Brand
Organizing Committee for the Selection of Renewable
Energy Power Generation Systems
The 6thAVE Award - 2022 China Renewable EnergyPower Generation System Sector - Green and Low-
carbon PioneerOrganizing Committee for the Selection of Renewable
Energy Power Generation Systems
The 6thAVE Award - 2022 China Renewable EnergyPower Generation System Sector - Premium Energy
Storage Converter Brand
Organizing Committee for the Selection of Renewable
Energy Power Generation Systems
About GoodWe
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Corporate Governance
Recognizing the paramount importance of operational compliance, Good-We has prioritized the development and maintenance of its compliancemanagement system in pursuit of high-quality development. We havediligently re?ned our corporate governance framework and implementedstricter oversight of business ethics by actively seeking constructive insightsfrom all stakeholders. Besides, we have assumed and fulfilled our socialresponsibility while aligning our e?orts with the Sustainable DevelopmentGoals (SDGs) outlined by the United Nations, rea?rming our dedication tosustainable development.
Corporate GovernanceFramework
BusinessEthics
ComplaintOperations
StakeholderEngagement
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
The Board of Directors consists of the Audit Committee, the Nomination Committee, the Remuneration and Appraisal Committee, andthe Strategy Committee. The four special committees execute their functions according to applicable in-house regulations to supportscienti?c decision-making vigorously. The Company sets up the Board of Directors as per laws and regulations, with a time limit of nomore than 3 years per term and the option for re-election upon term expiration.During the reporting period, the proportion of independent directors was 42.86%, and that of female directors 28.57%. The Companyconvened 10 meetings of the Board of Directors, and adopted 44 resolutions.
1.1
Corporate GovernanceFrameworkBoard of DirectorsGoodWe has diligently developed and re?ned its corporategovernance framework, meticulously outlining the dutiesand powers of governing bodies such as the ShareholdersMeeting, the Board of Directors, and the Board of Supervi-sors to meet the expectations of investors. We uphold strictadherence to theCompany Law of the People's Republicof China, theLaw of the People's Republic of China on Se-curities, and theCode of Corporate Governance for ListedCompanies. In line with these legal documents, we haveformulated a series of in-house management regulationsincluding theRules of Procedure for the Shareholders Meet-ing, theManagement Regulations on Related Transactions,theManagement Regulations on External Guarantees, andtheManagement Regulations on Outward Investment.In accordance with theMeasures for the Administration ofIndependent Directors of Listed Companiesissued by theChina Securities Regulatory Commission, we also have in-troduced theWorking Rules of Independent Directors. Thisdocument delineates the qualifications, duties, powers,obligations, nomination, election, and changes pertainingto independent directors. A corporate governance frame-work with clearly defined duties and powers will facilitatescienti?c decision-making regarding development planningand investment and enhance the effectiveness of decisionimplementation.
Directors & Board of Directors
Our Shareholders Meeting is subject to theRules Governing the Listing of Stocks on the STAR Market of the Shanghai Stock Exchange,and theArticles of Association. And we ensure the procedures for convening, holding, deliberating, voting, and decision-making meetstatutory requirements.During the reporting period, the Company convened 6 shareholders meetings, and adopted 20 resolutions.
The Company sets up the Board of Supervisors in accordance with applicable laws and regulations such as theRules of Procedure for
the Board of Supervisors, and theArticles of Association. The Board of Supervisors is responsible for overseeing the ?nancial positionof the Company, and the legality and compliance of the directors and the senior management in performing their duties.During the reporting period, the Company convened 8 meetings of the Board of Supervisors, and adopted 26 resolutions.
Shareholder meetings
Percentage ofindependent directors
42.86
%
Meetings of the Boardof Directors
Meetings of the Board ofSupervisors
Resolutions adopted byshareholder meetings
Percentage of femaledirectors
28.57
%
Resolutions adopted by meetingsof the Board of Directors
Resolutions adopted by meetingsof the Board of Supervisors
Indicators
Shareholders & Shareholders Meeting
Supervisors & Board of Supervisors
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
ESG ManagementIn pursuit of strategic development and sustainable competitiveness, we revised theImplementation Rules of the Strategy Committeein 2023. This updated document provides further clarity onthe sustainability planning and ESG oversight responsibilities of the committee. It empowers the committee to propose suggestions on the Company's sustainable development and ESG policies,evaluate major ESG issues, and report ?ndings to the Board of Directors.In 2023, we established the Sustainable Development Research Institute and appointed the institute director to oversee strategic planning, as well as ESG management and implementation. Eachdepartment at all levels has been assigned speci?c ESG tasks and is subject to performance appraisal. So does the director of the institute, and employees in ESG-related positions.
Board ofDirectors
Oversee ESG development planning and ESG risk control as the top ESG decision-maker
StrategyCommittee
SustainableDevelopment
ResearchInstitute
Manage the sustainable development planning and ESG researchStudy the sustainable development and ESG policies of the Company, and propose suggestionsDeliberate over, evaluate, and supervise major ESG issues such as goal making, policy formulation, implementation management, risk assessment, performance,and information disclosure, and report to the Board of Directors
Implement the strategic plans of the CompanyCarry out ESG plans and goalsESG Management Framework
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
1.2
Business EthicsWe strictly abide by theOversight Law of the People's Repub-lic of Chinaand theRegulations of the People's Republic ofChina on the Punishment of Corruption, underscoring ourunwavering commitment to upholding ethical business prac-tices. We have implemented reporting and complaint mech-anisms, maintained integrity and self-discipline records, andintroduced stringent integrity standards and managementrequirements for our subsidiaries and employees. Besides, alaw-abiding, honest, clean and e?ective workplace has beenfostered to safeguard the rights and interests of the country,the Company and all stakeholders.
GoodWe has implemented a comprehensive business ethicsmanagement system, fostering adherence to ethical stand-ards among our employees, suppliers, and other stakehold-ers. Additionally, we have developed theControl Proceduresof Business Ethics, and theControl Procedures of Anti-corrup-tion and Anti-bribery. Our suppliers are mandated to endorsetheAnti-commercial Bribery and Integrity Agreement. Fur-thermore, we have established multiple reporting channels touphold transparent governance within the Company. Notably,100% of employees signed theIntegrity Commitmentsduringthe reporting period.
The Company has established a comprehensive reportingand complaint system. All stakeholders are encouraged toreport any misconduct by the Company or its employeesthat violates laws and regulations. This is facilitated throughdedicated reporting telephone lines and email channels,including a newly established "GoodWe" reporting email.Additionally, the Company promptly and effectivelyinvestigates and addresses reported cases, and updateswhistle-blowers on the investigation outcomes. To safeguardthe rights and interests of whistle-blowers, the Companyhas instituted measures to ensure the strict con?dentialityof their information. This includes refraining from disclosingthe whistle-blower's identity or department without theirconsent and utilizing voice alteration technology duringphone communications.
Reporting Channels
Business Ethics ManagementSystem
Smooth Reporting and Complaining ChannelsBusiness Ethics Management Measures
Require suppliers to sign theAnti-commercial Bribery and Integrity AgreementEstablish the reporting and complaining system, and open up reporting channelsincluding telephone and emailDisclose incorruptible gifts handed in regularlyConduct integrity training regularly
of Goodwe employees signedtheIntegrity Commitments
During the reporting period
Address：No. 90 Zijin Rd., New District, Suzhou, ChinaTel：0512-62396791E-mail：GOODWE-Admin@goodwe.com
%
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
GoodWe has organized online and o?ine anti-corruption and integrity training sessionsto foster a culture of integrity and combat corruption. In 2023, we organized trainingsessions to reinforce awareness among all employees and mitigate regulatory violationsand disciplinary issues. During the reporting period, there were no corruption events.
ThetrainingdataofGuangdeIndustrialParkwasincludedintheanti-corruptiontrainingstatisticsofGoodWein2023.
Training on Business Ethics
Indicator202120222023
Number of anti-corruption
training sessions
121244Number of anti-corruption
trainees
4596921,430
Online Training Course of Business Ethics
Site of Training Session Themed "Taking Integrity and Self-discipline Records"
During the reporting periodthere werenocorruption events
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
1.3
Complaint Operations
Compliance ManagementSystem
Information Disclosure ManagementGoodWe has laid down internal compliance managementregulations, such as theGoodWe Internal Control Manual,to systematically oversee organizational structure, develop-ment strategy, human resources, social responsibility, cor-porate culture, and communication. The Social Responsi-bility Department is responsible for assessing risks, creatinga risk control matrix to aid departments in monitoring risks,and strengthening corporate sustainability e?orts.GoodWe devises annual audit plans aligned with the complianceregulations of the Shanghai Stock Exchange and the recommen-dations of the Audit Committee. The Company engages third-par-ty audit firms to execute a closed-loop process, encompassinginternal control audits, draft preparation, feedback, and follow-upactions. Furthermore, GoodWe remains committed to enhancingits compliance system, promoting employee compliance aware-ness, and fostering a culture of compliance.GoodWe has introduced a well-established compliance train-ing mechanism. Based on this, the Company has conductedregular training sessions on compliance management policies,regulations, internal controls, and compliance measures.These sessions aim to enhance the compliance awareness ofall employees. Through these training initiatives, we reinforceadherence to the Company's compliance requirements andcollaborate with employees to attain our compliance goals.
GoodWe has formulated theManagement Regulations on Information Disclosureto de?ne information disclosure requirements
and submission procedures in line with theRules for the Listing of Stocks on the Science and Technology Innovation Board of
Shanghai Stock Exchange, and theMeasures for the Administration of Information Disclosure by Listed Companies,. This initi-
ative is aimed at guaranteeing the accurate, timely, fair, and comprehensive disclosure of information. By doing so, we aim to
foster a transparent and trustworthy image as a listed company while safeguarding the interests of shareholders.
版权图
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Information SecurityWe continuously reinforce the awareness of informationsecurity and protection among all employees to mitigatethe risks of information and data leakage, as well as othersecurity incidents. In accordance with theCybersecurityLaw of the People's Republic of China, we have implement-ed stringent information and data management practicesto ensure compliance with relevant laws and regulations.During the reporting period, we have updated several in-house regulations, including theManagement Regulationson Information-based Projects, theRegulations on Classi?edManagement of Data Assets, theRegulations on ClassifiedManagement of Information Security in Operations,and the
Regulations on Information Security Goals and E?ectivenessMeasurement. These revisions have further enhanced theinstitutional framework for information security manage-ment. We have intensified efforts to regulate personnel,equipment, and systems to bolster our information securitymanagement practices. In 2023, we passed the ISO 27001Information Security Management System certi?cation.
GoodWe proactively implements measures to prevent, iden-tify, evaluate, and respond to potential information securityrisks on a regular basis. We continually enhance our capabil-ities in information security management and response tosecurity incidents. Furthermore, we have launched trainingcourses on information security management awarenessthrough the WE-learning online platform, offering employ-ees access to fundamental knowledge and best practices ininformation security. In 2023, we conducted 3 training ses-sions on information security awareness, with a total of 778trainees participating.
ISO 27001 Information Security Management SystemCerti?cate
Online Training Courses on Information SecurityManagement Awareness
Information securityawareness training sessions
Number of participants
In 2023
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
1.4
Stakeholder Engagement
Highlighting the signi?cance of collaboration with stakeholders, GoodWe engages proactively with investors, governments, reg-ulators, shareholders, and employees through diverse channels. This approach allows us to gain a comprehensive understand-ing of their needs and expectations, enabling us to enhance the Company's ESG system.
GoodWe continues to re?ne internal management regulationssuch as theManagement Regulations on Investor Survey andMedia Interview Reception, and theManagement Regulationson Investor Relations. Through channels such as the investorhotline, email correspondence, the SSE E-interaction (sns.sseinfo.com), and face-to-face meetings, we foster healthy andtransparent communication with investors.
We engage extensively with shareholders to understand theirexpectations and demands, using this insight to optimizeour business expansion and operational models for mutualbene?t with stakeholders. The expectations, demands, andcommunication methods employed with stakeholders in2023 are outlined below.
Management of InvestorRelations
Communication withStakeholders
Stakeholders
Expectations and
demands
CommunicationmethodsGovernmentsand regulators
Compliance and riskmanagementBusiness ethicsPollutantmanagementBiodiversityconservation
Policies andinstructionsWork reportsInformationsubmissionOn-site inspections
Shareholdersand investors
Compliance and riskmanagementCorporategovernance
ShareholdersmeetingMeetings withinvestorsSurveys androadshowsInformationdisclosureTelephoneand emailcommunication
Stakeholders
Expectations anddemands
CommunicationmethodsCustomers
Product quality andsafetyR&D and innovationPrivacy protectionCustomer services
Visits to customersCustomercomplaintsCustomersatisfaction surveysTelephoneand emailcommunication
Employees
Protection ofemployee rights andinterestsEqual opportunitiesand diversityEmployee trainingand developmentRemuneration andbene?tsOccupational healthand safety
EmployeerepresentativecommunicationInternalcommunicationplatformsEmployeesatisfaction surveysCare visits
Suppliers andpartners
Intellectual propertyprotectionIndustrialcooperation anddevelopmentSustainable supplychainBusiness ethics
Bidding meetingsSurveys and visitsExchange andcooperationIndustrial forums
Communitiesand the public
Communityengagement andcontributionCyclic utilization ofresourcesResponse to climatechange and energyconservationUse and managementof water resourcesBiodiversityconservation
VolunteeringservicesPublic welfareactivities
IndicatorData
Communicationwith shareholders
Teleconferences59On-site inspections96Strategy meetings40Performancepresentations
Roadshows23
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
The Company has cross-identi?ed the issues related to its own sustainable development and the issues of high concern to stakeholders, sorted out the issues that may have an impact on the Company's sustainabledevelopment, and screened out 22 topics by combining with the Company and industry developments.Among these, 7 topics are deemed of high importance, 11 topics of moderate importance, and 4 topics of lowimportance.Compared with 2022, the topic of "performance growth",which will be explained in our annual ?nancial report, is removed; the topic of "employee care" has been combined into the topic of "remuneration and bene?ts";the topic of "operational transparency" has been combined into the topic of "corporate governance"; the topic of "energy conservation and consumption reduction" has been merged with the topic of "response to climatechange" and renamed as "responding to climate change and energy conservation"; and the topic of "product and service quality" was split into two topics, "product quality and safety" and "customer services".In addition, the Company adjusted the wording and importance of some topics based on industry developments and the performance of peers. This report primarily focuses on disclosing topics of high importance, asoutlined in the material topic matrix below.
Analysis of Material Topics
Product quality andsafety
R&D andinnovation
Sustainable supply chainEmployee training anddevelopment
Response to climate changeand energy conservationClean energy exploitationand utilization
Topics of high importance
Protection of employeerights and interestsEqual opportunitiesand diversity
Intellectual propertyprotectionRemuneration andbene?ts
Occupational healthand safetyCommunityengagement andcontributionBusiness ethicsCompliance andrisk managementCyclic utilizationof resources
Privacy protection
Customer services
Topics of moderate importance
Industrial cooperationand developmentUse and managementof water resources
Corporate governance
Biodiversity conservationPollutant management Topics of low importance
8910
1312111615
2122
GoodWe's Material Topic Matrix
Topics of high importance
Topics of moderate importance
HighLow Materiality to GoodWe
●Environmental Topics ●Social Topics ●Governance Topics
High
Topics of moderate importance
Topics of low importance
Product quality and safetyR&D and innovationSustainable supply chainEmployee training and developmentResponse to climate change and energyconservation
Protection of employee rights and interests
Equal opportunities and diversity
Intellectual property protection
Remuneration and bene?ts
Occupationalhealth and safety
Community engagement and contribution
Business ethicsCompliance andrisk management
Cyclic utilization of resources
Privacy protection
Customer services
Industrial cooperation and developmentUse and management of water resources
Corporategovernance
Biodiversity conservation
Clean energy exploitation and utilization
Pollutant management
Materiality to Stakeholders
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
We have also joined the UN Global Compact and pledged to support its ten principles in the areas of human rights, labor standards,environment and anti-corruption. Global smart energy stakeholders are enlisted to join us in safeguarding clean water, clear skies,and pristine landscapes, thereby contributing to the sustainability of future generations.We have identi?ed 14 core goals that are closely related to SDGs, considering value creation for stakeholders, as well as our currentoperational conditions and strategic development direction. We are committed to allocating resources and enhancing our capabilitiesto contribute to a sustainable future.The material topics we have identi?ed are highly aligned with SDGs, and the corresponding relationships are as follows:
Contribution to SDGs
Topics of highimportance
Topics ofmoderateimportance
Topics of lowimportance
Material ESGtopics
Product quality and safety
R&D and innovation
Sustainable supply chain
Employee training and development
Response to climate change and energy conservation
Clean Energy Exploitation and Utilization
Corporate Governance
Industrial cooperation and development
Pollutant management
Use and management of water resources
Biodiversity conservation
Protection of employee rights and interests
Intellectual property protection
Occupational health and safety
Compliance and risk management
Privacy protection
Business ethics
Equal opportunities and diversity
Remuneration and bene?ts
Community engagement and contribution
Cyclic utilization of resources
Customer services
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
| Innovation Drive | Intellectual Property Protection | |||
| Quality Assurance | Integration of Informatization and Industrialization | |||
Product Responsibility
As a premier provider of power equipment and smart energy managementsolutions, GoodWe places innovation at the forefront of our product devel-opment. We have invested significantly in expanding our R&D initiatives,broadening our business verticals, and strengthening our R&D capabilities. Inresponse to the challenges posed by global warming, we are steadfast in ourcommitment to delivering sustainable smart energy solutions. Apart fromour innovation-driven approach, we have enhanced our quality manage-ment system and implemented rigorous quality control measures to ensurethe safety and reliability of our products, thereby maximizing their value.
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
R&D System
To boost sustainable business growth, we have established and maintained a comprehensive R&D system. This system encompasses the R&D process, platform, and management, built upon ad-herence to various external standards such as IEC 62109, IEC 61000, EN 50549-1, and VDE 4105. Additionally, we have delineated clear R&D responsibilities to facilitate systematic and standardizedR&D practices.Our vision of "Promoting Energy Transformation and Driving the World's Smart Energy Future" depends on innovation-driven development. To this end, we concentrate our technological re-search and development e?orts on power electronics, new energy control, energy management, energy storage conversion, as well as the collection, storage, and application of mass data. Wecontinuously explore and capitalize on new development opportunities to establish a comprehensive innovation-driven development framework. Through years of exploration and dedication,we have solidi?ed our product research and development capabilities and expanded our product lines. Currently, our product portfolio encompasses residential, commercial, and industrial PVinverters, batteries, and PV building materials.
R&D Talent Pool
GoodWe has implemented R&D incentives and training pro-grams to foster the innovative spirit of our employees andenhance their R&D capabilities. These initiatives provide sol-id support for the Company's R&D and innovation-driven de-velopment endeavors. As of the end of the reporting period,our R&D talent pool comprises 1,023 members, accountingfor 28.16% of the company's total workforce.Our employees are encouraged to stay abreast of techno-logical advancements through various channels and pro-vided with access to an R&D learning platform and trainingsessions to continuously enhance their R&D and innovationcapabilities. This will foster the transformation of R&D ef-forts into tangible innovation accomplishments. In recentyears GoodWe has signi?cantly increased investment in theresearch and development of clean energy technology andequipment. In 2023 alone, our R&D investment exceededRMB 400 million.
2.1
Innovation Drive
Residential inverters
Charging piles
Commercial and industrial inverters
Utility-scale inverters
PV building materialsHybrid inverters
Monitoring system and accessoriesStorage batteries
GoodWe's product
portfolio
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Innovation and R&DCooperationGoodWe has proactively forged strategic partnerships withesteemed institutions, including universities and researchinstitutes, to collectively drive technological breakthroughsand propel industry advancement. Since 2015, we haveinitiated collaborative projects with esteemed institutionssuch as Zhejiang University, Shanghai Jiao Tong University,and Soochow University. Furthermore, we have establisheda national postdoctoral research workstation and haveachieved numerous high-quality scientific research andinnovation milestones. Amidst industry-university-institutecollaboration, we closely monitor industry-university-institute activities and trends, seizing opportunities withinthe industry to contribute to energy development.
R&D AchievementsGoodWe consistently shares the fruits of our R&D andinnovation efforts with society, contributing to energytransformation and GHG emission reduction. During thereporting period, we made remarkable progress andbreakthroughs in product innovation.In 2023, we introduced the ET 30 three-phase hybrid inverterseries, offering enhanced functionality and greater powercompared to traditional products. Additionally, we unveileda new BAC commercial and industrial integrated cabinet (100kWh), featuring a modular design that enables temperaturemanagement and offers flexible capacity expansion, aswell as easy installation and maintenance. Furthermore,we launched the new-generation XS G3 low-capacitysingle-phase product, distinguished by its appliance-likeappearance, ingress protection rating of IP66, and lowoperating noise of 20 dB.
In May 2023, GoodWe cooperated with Fuzhou University onthePV Inverter EMI Simulation Modelingresearch program,helping the establishment of an electromagnetic simulationmodel. This simulation model enables us to identify EMIsources early, make planning and take recti?cation measuresagainst problems found timely, which shortens programdevelopment time and cuts costs.This program provides engineers with a simulation platformfor continuous learning and veri?cation, and with proceduresfor EMI expertise learning, which reduces learning costs forengineers, and enhances program development e?ciency.
GoodWe's Engagement in thePV InverterEMI Simulation Modeling Research Program
In July 2023, GoodWe collaborated with Nanjing Universityof Aeronautics and Astronautics on theTechnology R&D forOptimizing Stability of the Distributed Connection System toLow-voltage Gridresearch program. This program focuseson the stability of the distributed system covering both grid-tie inverters and grid-forming inverters, and introduces theadvanced system modeling approach to ensure the accuracyof the system model from low/medium frequency sectionto high frequency section, and lower the risk of shutdowncaused by the failure of overcurrent due to inverterinstability, which enhances distributed system stabilitysigni?cantly.
GoodWe's Collaboration on theTechnology R&D forOptimizing Stability of the Distributed ConnectionSystem to Low-voltage Grid Research Program
The ET G2 Series is the latest iteration of the ET Series andhas been specially designed to accommodate households'increasing demand for electricity consumption whiledelivering additional bene?ts that cater to ?exible residentialneeds.This inverter features an elegant and sleek design thatcan harmonize beautifully with the house's aesthetic. With theaddition of 12kW and 15kW higher power capacities, the ETG2 is now equipped to deliver even more powerful generation,allowing for optimal energy harvesting. It supports parallelconnections with up to 6 units, ideal for expanding energyneeds. Additionally, smart load control, 100% unbalancedoutput, and a focus on system reliability and safety enableversatile and sustainable applications.
GoodWe New ET G2 Three-phase HV HybridInverter
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GoodWe's ESA 30kW/60kWh all-in-one outdoor cabinet,designed for small to medium size commercial andindustrial (C&I) energy storage applications, is a compat,easy-to-install, and high-performance turnkey solutionenergy storage system. Within the IP55 protected cabinetconsists of built-in energy storage battery, inverter, BMS, air-conditioning unit, and ?reproof and explosion-proof devices.The modular design minimizes impact from local failuresall allows quick and easy replacement of modules. Multiplecabinets can be connected in parallel to expand the size ofthe energy storage system, enabling ?exible con?gurations.
The GoodWe DNS G3 series inverter is specially designed for single-phase residential applications. Integrated with high-current input and DCinput oversizing capabilities, the series can bring you optimized powergeneration and make substantial returns. With its lighter and fanless house?t-in compact design, the DNS G3 inverter provides a reliable power supplyyet runs at a super quiet operation below 25dB. The inverter also takessafety measures including optional Arc Fault Failure Interrupter (AFCI) andType II Surge Protection Device (SPD) on both sides to protect the systemfrom electrical fire and lightning hazards in extreme environments forguaranteed safety.
GoodWe's Lynx D Series is a high-voltage lithium battery specially designed for residential applications with superiorperformance. Compatible with GoodWe residential energy storage inverters, Lynx D Series comes with one-stop-shop solutionssaving you considerable time and effort. This versatile system serves effectively in scenarios focused on self-consumptionand backup power needs. With its sleek and modern design, it seamlessly blends into residential settings. The installationand commissioning have been made quicker and easier than ever with a user-friendly plug and play wiring system. Moreover,Lynx D batteries are engineered to support a mix of old and new battery packs, ensuring adaptable expansion and hassle-freereplacement options.
GoodWe ESA Outdoor Commercial andIndustrial Integrated Cabinet
GoodWe New DNS G3 PV Inverter
GoodWe Lynx D HV Battery
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Harnessing power electronic technologies, GoodWe has expanded its footprint in the PV building material sector. In thissector, we focus on integrating in-house power generation, inversion, storage, monitoring, communication, management, andcoordinated control technologies. Our aim of such integration lies in providing users with access to smart energy solutions andestablishing a closed-loop application ecosystem for safe, smart, and clean energy. During the reporting period, we achievednotable advancements in this area, including the development of smart sheds, PV sun-shading systems for building facades,and Polaris roof water-proof materials.
To address the problem of insu?cient charging infrastructure for new energy vehicles, GoodWe collaborated on research anddevelopment to create a shed that integrates PV power generation, storage, and charging capabilities. This solution, launchedin 2023, facilitates vehicle charging using solar energy, alleviating the strain on regional power grids caused by charging piles.This not only enhances the e?ciency of the system but also provides economic bene?ts.This smart shed is equipped with PV power generation, storage, charging, and smart energy management functionalities,making it a comprehensive, integrated, and all-in-one solution for new energy vehicles. Its implementation is poised toaccelerate the development of the new energy vehicle sector.
GoodWe New PV Power Generation, Storage and Charging Solution
Focusing on PV energy conservation in balconies, GoodWesuccessfully developed the Phecda horizontal and verticalsun-shading systems in 2023. These systems aim to addressthe challenges associated with sun-shading and o?er cost-effective solutions for building facades. Characterized bytheir external elegance and safety features, these systemssupport smart operation and maintenance, effectivelyconserving energy and reducing consumption.
GoodWe Phecda Sun-shading System
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GoodWe consistently places a high priority on the managementand protection of intellectual property, staunchly prohibitinginfringements in any form. Our approach to intellectual propertyapplication, management, and protection strictly adheres to the
Patent Law of the People's Republic of China, and the nationalstandard titledEnterprise Intellectual Property Management.Wehave formulated theIntellectual Property Management Manual,
which delineates principles for property management and out-lines the intellectual property management responsibilities ofvarious departments. This document serves as a comprehensiveguide for the e?ective application, management, and protectionof intellectual property.We identify, and respond to intellectual property risks in linewith theIntellectual Property Risk Management Control Proce-dures to minimize infringement risks.
Intellectual Property Management Process
During the development of potential patents, our technologydevelopment personnel submit technology investigation reportsto the intellectual property management system for retrieval andanalysis. This proactive approach helps mitigate infringementrisks from the outset. Additionally, during the reporting period,GoodWe engaged a third-party agency to conduct patent retrievaland analysis, aimed at reducing the possibility of infringement andpromoting systematic, scienti?c, and e?ective patent management.Besides, we have been granted access to the intellectual propertyprotection catalog by the Suzhou Administration for MarketRegulation (Suzhou Intellectual Property Administration). Thisaccess enables us to promptly receive alerts regarding suspectedinfringements, and take timely action to prevent infringement.We arrange training sessions conducted by both external lecturersand internal trainers, along with intellectual property knowledgecontests. These diverse training activities cover complianceexpertise, patent risk prevention, and patent innovation. Ourtraining endeavor enhances the intellectual property protectionawareness of our employees and foster a culture where allemployees actively engage in intellectual property protectioninitiatives.During the reporting period, we organized 8 intellectual propertytraining sessions, and received 486 trainees.
Our performance in intellectual property granting in 2023 isdetailed as follows.
Indicator2023
Intellectual
property
Patents
Number of new patentsfor invention
Number of new utilitymodel patents
Number of new designpatents
Total number of newpatents
Accumulated count ofpatents for invention
Accumulated count ofutility model patents
Accumulated count of
design patents
Accumulated count ofpatents in all categories
Softwarecopyrights
Number of new softwarecopyrights
Cumulative number ofsoftware copyrights
2.2
Intellectual Property Protection
Intellectual Property Innovation Service Center? Manage intellectual property through the WE-IP intellec-tual property management system? Take charge of IPR applications, management of IPR ac-
counts, maintenance of IPR, and the protection of IPRTechnology Center
? Review patent disclosures? Evaluate patent quality, and conduct risk analysis
Intellectual Property Performance Data
Intellectual property trainingsessions
Number of trainees
During the reporting period
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Excellent product quality is not only crucial for earning customer trust and gaining a competitive edge, but also our steadfastpursuit. This drives us to intensify our quality control efforts. In particular, we continuously refine our product qualitymanagement system and adopt intelligent production methods. Our aim is to consistently meet and exceed the trust andexpectations of our customers.
We observe national and industrial quality standards ofproduct design and production, and have formulated theQuality Manual. Our focus is on proactively preventing,identifying, and addressing potential and existing qualityissues throughout the entire product lifecycle, includingdesign, production, transportation, and sales. This approachensures that product quality remains steadfastly at theforefront of our operations.During the reporting period, we implemented new incomingquality inspection rules for various materials, includingsurface mounts, copper bars, and electric cells, to controlincoming quality more stringently. Additionally, wedeveloped theProduct Defects,and theManagement Rulesfor Project Problems and Risksto identify product defectsand manage quality risks better during product and projectdevelopment. As of the end of 2023, we have passed the ISO9001 Quality Management System certi?cation.
Quality Management System
GoodWe is committed to not only resolving quality issues forthe sake of product quality and safety but also enhancinguser experience and maintaining our corporate image.Throughout the reporting period, we organized qualityimprovement activities involving all employees. Theseinitiatives were targeted at addressing challenging qualityissues, resulting in enhanced user experience and thecultivation of a culture where all employees are activelyengaged in maintaining and improving quality standards.
Quality Capability Improvement
2.3
Quality Assurance
ISO 9001 Information Security Management
System Certi?cate
In 2023, our R&D Department rolled out the "8D" reportingmechanism. The committees (such as hardware andsoftware committees) of our R&D teams task responsibleleaders with addressing recurring quality issues, signi?cantprocess quality concerns, and major customer complaintsthat remain unresolved. They start from their respectiveareas of expertise and employ tools such as "5Why" tothoroughly investigate the root causes of quality issues,proposing solutions and improvement plans. Additionally,these committees analyze and discuss related reports forthe purpose of continuous quality improvement, catering tothe concerns of customers.
"8D" Reporting Mechanism
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We strive to address potential health and safety issues stemming from product quality defects by developing a comprehensive response mechanism and product recall process. These protocolsadhere to strict standards and are based on scienti?c principles. As of the end of the reporting period, we have successfully completed testing and trial runs of our product recall mechanism andprocess. This serves as invaluable guidance for making informed decisions regarding sales suspension, product recall, and sales resumption in cases involving defective or high-risk products thathave already been sold. Our aim is to prevent signi?cant economic losses and mitigate any other negative impacts resulting from product quality defects or risks.
Product Recall
In 2023, GoodWe launched the "Installation Performance Enhancement" initiative among all employees. In this 10-day activity, 434 participants out of 144 installation groups experienced deviceinstallation on site, and ?gured out 359 tricky issues that customers may encounter. A concluding conference was held to analyze and interpret the discovered problems in aspects such asproduct design, documentation development, and IoT software. Ultimately, improvement and optimization plans were proposed for each issue to continuously enhance the customer experience.
The "Installation Performance Enhancement" Initiative
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I-I Integration ManagementGoodWe is committed to advancing its digital transformation across both products and operations through the utilization ofdigital, information, and intelligent technologies. By integrating innovative achievements into traditional industry practices,we aim to improve production e?ciency, enhance product quality control, and ultimately increase comprehensive economicbene?ts.Sticking to the integration goals of "industrialization shaping the industry brand" and "informatization leading enterprisedevelopment," we have formulated theI-I Integration Management Manual, theControl Procedures for the TechnicalRealization Process of I-I Integration, and theControl Procedures for I-I Integration Matching and Regulation. These documentsoutline the methods for achieving I-I integration goals and the associated management requirements. Additionally, we haveimplemented a multi-level I-I integration management structure, guiding departments and centers to implement I-I integrationinitiatives comprehensively. This top-down approach has led to the enhancement of our business management and productionmethods.
I-I Integration Management Structure
During the reporting period, we intensified our efforts ininformation-based business management. We optimizedvarious systems and processes, such as the ManufacturingExecution System (MES) and the Warehouse ManagementSystem (WMS), to improve operational efficiency andmanagement e?ectiveness.
Through numerous trials and practical experiences, GoodWehas worked out the I-I integration strategy and direction aligningwith its development situation. As of the end of the reportingperiod, we have held the Integration of Informatization andIndustrialization Management System Certi?cate.
Integration of Informatization and Industrialization
Management System Certi?cate
2.4
Integration of Informatization andIndustrialization
?Optimize the warehouse management module of MES:
Merge warehouses freely and generate one QR label,which reinforces maintainability, and rises managemente?ciency
?Add the function of lighting storage shelves in WMS:
Light storage shelves automatically by setting thespeci?c program, and based on this, optimize stockpreparation to reduce labor requirement, andenhance accuracy of preparing materials?Add the function of purchase order change in ERP:
Compare the quantity in the order to that deliveredin a visual manner, which streamlines operations andincrease e?ciency
Sales CenterOperation Center
Product CenterManagement Center
R&D CenterFinancial Center
Procurement Center
Quality Process& IT Department
General Manager
Management Representative
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| Green Management | Green Production | Green O?ce |
Green Operations
GoodWe has implemented clean development practices throughout itsproduction and operations as an effort to protect environment. We haveworked diligently to establish a high-quality and green operational system,effectively managing and mitigating environmental pollution risks. Ourtechnological expertise in clean energy, and collaboration with internal andexternal partners contribute to a green industry, and a low-carbon future.
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
3.1
Green ManagementGoodWe has developed and refined our environmental management system. Notably, we fulfill our top-down environmental managementresponsibility both within the Company and externally, and continuously enhance environmental management regulations. Besides, our low-carbon priorities are placed on establishing clear environmental management goals and action plans, and strengthening environmental riskprevention and control measures. These e?orts underscore our commitment to responsible environmental stewardship.
GoodWe observes applicable laws and regulations, such as the
Environmental Protection Law of the People's Republic of China,theEnergy Conservation Law of the People's Republic of China, theAtmospheric Pollution Prevention and Control Law of the People'sRepublic of China, theWater Pollution Prevention and Control Law ofthe People's Republic of China, theLaw of the People's Republic ofChina on the Prevention and Control of Environment Pollution Causedby Solid Wastes, and theLaw of the People's Republic of China onNoise Pollution Prevention and Control. The Company implementscleaner production and green operations in line with the ISO 14001standard.Our Environment, Health, and Safety (EHS) Department is chargedwith environmental management under the guidance of in-houseprocedures such as theNoise Control Procedures, theWaste ControlProcedures, and theWastewater Control Procedures. Throughout thereporting period, we have developed newManagement Regulationson Radiation Safetyand updated existing ones, including theManagement Regulations on Special Positions for Occupational Health
and theManagement Regulations on Construction Contractors. Theseactions represent a significant enhancement to our environmentalmanagement institutional system.GoodWe establishes annual EHS management goals to outline ourenvironmental management direction and monitor progress in real
Environmental Management System
GoodWe conducts annual environmental compliance audits acrossall departments, including sales, R&D, operations, and supportservice departments, as well as all operational processes. Theseaudits adhere to internal audit control procedures and align withthe ISO 14001 standard. Both our headquarters in Suzhou andour Guangde subsidiary have obtained ISO 14001 EnvironmentalManagement System certification in recognition of our effectiveenvironmental management practices. Furthermore, we successfullypassed the ISO 14001 annual audit this year.
ISO 14001 Certi?cates
2023 environmental management goal2023 goal progressCompliant disposalrate of hazardouswaste and solidwaste:
%Number of environ-mental incidents:
Identi?cation andrecti?cation rate ofhidden hazards:
%
time. Throughout the reporting period, GoodWe established speci?cEHS goals concerning hazardous waste, environmental compliance,and occupational health management, all of which were successfullyachieved.
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
As environmental risk management plays a pivotal role in enhancing our environmental management system, we continuously enhance ourcapacity to prevent and respond to environmental emergencies. Speci?cally, we routinely identify and analyze sources of hazards, assess risklevels, and evaluate their potential impacts based on established risk assessment standards. We then implement targeted risk control measurespromptly to address challenges posed by environmental pollution emergencies and climate disasters. We regularly re?ne ourResponse Planfor Environmental Emergenciesbased on the results of environmental risk audits. Moreover, we develop an e?cient and orderly emergencyresponse mechanism, and thoroughly inspect and allocate emergency facilities and rescue supplies. Additionally, emergency drills and safetyeducation tailored to di?erent risk scenarios are provided to familiarize employees with emergency response measures, e?ectively mitigating andcontrolling potential environmental risks.
Environment Risk Management
In order to cope with possible dangers in the flood season andimprove the abilities of employees to respond to environmentalemergencies, our EHS Department organized a ?ood response drilldedicated to employees from factory affairs, security, warehouse,and manufacturing departments in 2023. In this drill, employees hadaccess to the key points, response procedures and methods of ?ood?ghting and rescue. This drill tested the feasibility, scienti?city andreliability of the emergency plan, enhanced the rapid response of ourflood fighting and rescue teams, and stepped up the coordinationand response abilities of departments in a dangerous floodemergency.
Flood Emergency Drill
Emergency measures for air pollution incidents
As exhaust gas after a fire may endanger nearby residents,notify competent departments immediately to evacuateenterprises downwind of the accident and prone to airpollution to reduce downstream pollution hazards.
Emergency measures for water pollution incidentsReport water pollution accidents to competent departmentstimely, and notify downstream water users to take emergencymeasures.Engage qualified agencies to take samples for analysis atthe water intake, and take measures timely to prevent otheraccidents.
Emergency measures for climate disastersIdentify and determine the impact level of climate disasterssuch as typhoon, earthquake, and rainstorm, work outemergency plans, reserve emergency supplies, upgradeprevention facilities and put them in place, as well as organizesafety training sessions and emergency drills regularly.Pay regular attention to weather forecasts, take rescue actionsorderly according to emergency plans, and prevent the dangerfrom worsening.
Response measures for environmental emergencies
Investigate and report the nature of the accident timely, takeemergency measures immediately at the accident site toprevent the situation from deteriorating, and rescue the injuredon site.
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3.2
Green Production
GoodWe has intensi?ed e?orts to broaden the use of clean energy applications while simultaneously reducing pollution and GHG emissions in our operations.Furthermore, comprehensive measures have been rolled out to conserve resources, control emissions, and minimize carbon footprint across the entire productlife cycle. Building on our exemplary practices, we collaborate with partners throughout the industrial chain to foster a green and low-carbon era.Energy Management
GoodWe continues its e?orts to optimize energy management by upgrading facilities, implementing an energy consumption management platform, andre?ning processes to reduce energy consumption and enhance energy e?ciency. Our employees are encouraged to identify opportunities for energyconservation in operations and to propose insights and improvement plans for reducing energy consumption.
We are actively optimizing our energy mix by increasing the use ofclean energy and promoting flexible applications of clean energysources. In particular, we focus on addressing the energy needs ofindustrial parks by exploring solutions for PV generation, storage,and charging, with the aim of creating zero-carbon parks and smartfactories. As of the end of the reporting period, we attained the ISO50001 Energy Management System certi?cate, and gained the titlesof the "Green Supply Chain Management Enterprise" and the "GreenFactory". Our factory in Guangde passed the ISO 50001 EnergyManagement System certi?cation audit in 2023, thanks to a series ofmeasures including production equipment upgrades, optimizationof the energy system, and implementation of energy-savingtechnological improvements.Replace traditional fluorescent lights with energy-efficient lights in workshops, meeting lightingneeds while reducing power consumption.Control the use of air-conditions in the o?ce area; set cooling temperature properly in summer toprevent power consumption due to excessive cooling.Upgrade facilities
Out?t all production systems, a?liated facilities, and auxiliary production units with ammeters; utilize ourin-house energy consumption monitoring platform to visually monitor power usage, enabling analysis ofabnormalities, forecasting, and verifying improvements in power consumption
Apply the energyconsumptionmanagement platform
Install contactors at the module input terminals, enabling automatic power-off in non-operatingstatus, which eliminates high standby power problem of machines in the production line.Cancel bluetooth testing and jig functions to prevent unnecessary tests, which reduces powerconsumption.Re?ne processes
ISO 50001 Certi?cates
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The Smart Energy Building was designed and constructed by leverag-ing our new smart energy, PV curtain wall and energy storage prod-ucts and technologies in accordance with the green building three-star rating, LEED gold rating and ultra-low energy building standards.It was completed in August 2023.
GoodWe Guangde Park actively promotes the application of PV generation systems. As of the end of reporting period, the Phase I of the Parkconstructed 2.8 MW PV roofs for workshops, 25 kW PV corridors, 319.1 kW PV sheds, and 50 kW PV roofs for the power distribution facility, with 3.2MW PV panels paved in total, all of which could generate 2.569 million kWh annually. These PV roofs increased the proportion of green power useto 10.1% in the Park. In 2023, GoodWe Guangde was honored as the smart PV pilot demonstration enterprise, and the project was included in thelist of smart PV pilot demonstration projects by the Ministry of Industry and Information Technology. In the future, theGuangde Park will construct
5.4 MW PV roofs in Phase III, with the proportion of green power use to 7.7% as expected.
E?ect Diagram of GoodWe Smart Energy Building
The building is equipped with three major renewable energy ap-plication systems, namely PV generation systems (BIPV and BAPV),solar domestic hot water system, and solar ground-source heatpump system, and e?cient electromechanical equipment includingHVAC, electrical appliances, and water supply and drain units, thusminimizing energy consumption. In addition, it adopts multiple PVapplications, including PV curtain walls, PV tiles for courtyards, PVautomobile slopes, PV sun-shading systems, and PV sheds, whichcombines building materials and renewable energy equipment?exibly. As of the end of reporting period, the building attained theUltra-low Energy Building certi?cate, and the Better Buildings ActionDemonstration Project certi?cate.
Ultra-low EnergyBuilding Certi?cate
Better Buildings Action DemonstrationProject Certi?cate
Schematic Diagram for Extensive Application of Roof PV Facilities inthe Guangde Park
Smart Energy Building: Energy Conservation and Consumption Reduction Practice
Extensive Application of Roof PV Facilities in the Guangde Park
Roof PV Solution
Integrated Solution of PV Generation, Storage and Charging
GoodWe continues to advance the maintenance of roof PVgeneration systems to ensure these PV systems work well,and adopts smart energy management systems. In 2023, PVgeneration capacity reached approximately 100,000 kWh.
GoodWe erects the PV shed with power generation, storage andcharging functions in its Guangde park, and runs the integratedproject covering PV generation and storage units and chargingpiles, building a zero-carbon park and advocating green travel.
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
To allow zero-carbon ecosystem partners to experience our PVbuilding products and services in advance, we devote ourselvesto building PV building materials display centers covering allapplications. In February 2023, GoodWe unveiled the ShanghaiDisplay Center, the world's pioneering hub for building materialsexploration. The center exhibits all-rounded power solutionsincluding Sunshine and Galaxy roof PV systems (7.2 kW),Polaris PV generation, storage and charging sheds (3.7 kW), aswell as GoodWe inverters, charging piles, and smart energymanagement platforms, with the installed capacity totaling 10.9kW, and annual generation capacity of 12,000 kWh.
In December 2023, GoodWe inaugurated the Display Center inSydney, showcasing innovative new energy solutions based onPV building materials. The center exhibited Sunshine solar tiles,Starlux sunrooms, Polaris solar carports, and Galaxy lightweightPV rooftops. Apart from efficient PV power generation, theseproduct series address stability and safety concerns like windresistance and water leakage issues. Besides, the Smart EnergyManagement Platform works to display power generation, useand dispatching data visibly for better energy efficiency at thecenter.
Shanghai Display CenterSydney Display Center
2Weupdatedthestatisticalcoverageofenvironmentalperformancein2023.Unlessotherwisespeci?ed,theperformancedatainthischaptercontainsthatofSuzhouandGuangdeindustrialparks.
GoodWe PV Building Materials Display Center -Shanghai Display Center
GoodWe Sydney Display Center
Installed capacity
10.9
kW
Annual generation capacity
12,000kWh
GoodWe Energy Consumption DataQuantitative performance indicator
2023Natural gas (m
)44,340Gasoline (L)44,894Diesel (L)2,499Purchased power (MWh)42,002Consumption of power self-generated with
renewable energy (MWh)
2,018Comprehensive power consumption
(MWh)
44,020Comprehensive power consumption
density (MWh/ RMB 10,000 operating revenue)
0.06
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
We integrate low-carbon and eco-friendly practices into our raw materials sourcing, production processes, and packaging. When selectingraw materials for inverters, we prioritize recyclable aluminum and magnesium alloy materials and design optimal product and packagingcombinations considering the material weight and heat dissipation performance. We also prioritize the use of green and recyclable packagingmaterials, and reduce plastic packaging consumption. Moreover, we call on our employees to identify opportunities for reducing materialconsumption in their daily activities and optimize processes to minimize unnecessary resource consumption and waste.
Resource Conservation
GoodWe implements a range of water-saving measures, continuously monitors water consumption in real-time, and adjusts consumption plans promptly to ensure responsible water usage.Additionally, we utilize water-saving devices and promote water recycling to maximize water e?ciency. All these e?orts are made for water conservation and recycling.
Adjust the opening of inlet valves for faucets properly accordingto speci?c water consumption characteristics in di?erent areasin order to prevent water overuse and waste.Use water meters with the communication function, and applysmart energy platforms to monitor water consumption andcollect related data.Install additional water meters in areas with large water needs,and take targeted water-saving measures according to waterconsumption statistics and analysis results.
Optimize water consumption modes
Install water-saving devices in wash rooms to enhance watere?ciency.Upgrade landscape facilities, allowing irrigation with rainwater,and collect over?ow water for daily greening
Improve water e?ciency
Contribution toCommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
GoodWe Water Consumption Data
Quantitative performance indicator2023
Total water consumption (tonne)160,486
Water consumption intensity(tonne/RMB 10,000 operating revenue)
0.22
Select raw materials for products scienti?callyUse recyclable aluminum and magnesium alloy materials meeting RoHS
requirements to fabricate the shells andupper covers of invertersUse sustainable AL6063 metal as the raw material of radiatorsSave process materialsEliminate printing of blank labels on module surfaces to save label paperWhile ensuring transportation safety, eliminate adapter plastic packaging and directly fix it inside the productpackaging boxRecycle and reduce packaging materialsRecycle packing boxes for modules and use them as packaging materials for other productsReplace traditional EPE cushioning materials with degradable and reusable paper-plastic packaging materials, andrecycle all packaging materialsOptimize the volume and weight of ?nished products to reduce packaging materials and transport costs of inverters
RoHS (Restriction of Hazardous Substances) is a mandatory standard enacted by the EU.
Contribution toCommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Emission ReductionGoodWe implements scientific measures for wastemanagement, including sorting, collection, storage,and disposal, while continually optimizing processes tominimize hazardous waste discharge. We adhere to in-houseprocedures such as the Waste Control Procedureand theChemical Control Procedure. Hazardous waste is managedthrough dedicated disposal processes, and quali?ed third-party agencies are employed to ensure lawful disposal.Additionally, employees in waste management positionsreceive regular waste management training sessions toenhance their capabilities in proper waste disposal.GoodWe strives to reduce waste gas, wastewater, and noiseemissions in our operations to mitigate their environmentalimpact. Also, the Company invites third-party detectionagencies to monitor our wastewater, waste gas, and noiselevels to ensure compliance with speci?ed limits. Moreover,we utilize secondary activated carbon in our waste gastreatment system to reduce gas emissions and select low-noise fans while conducting regular equipment maintenanceto minimize noise pollution.
GoodWe Emissions Data
Quantitative performance indicator2023
Total waste gas emissions (m
)511,484,000Total soot emissions (tonne)0.0498Total waste water discharge (tonne)128,388
Hazardous wasteTotal hazardous waste (tonne)80.50Waste chemical packages, waste cleaning agent, and waste
activated carbon (tonne)
80.45
Waste ?uorescent tubes (tonne)0. 05
Non-hazardous wasteTotal non-hazardous waste (tonne)781.30Grease tank waste (tonne)22.00Yard waste (tonne)0.50Household waste (tonne)628.80Kitchen waste (tonne)130.00
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
We have carried out GHG emission inventories in line with the ISO 14064-1:2018 standard for years, thoroughly analyzing ourGHG emissions to establish a scienti?c basis for developing appropriate emission reduction plans. Our third-party inventorieswere completed for GHG emissions in 2021 and 2022.Our carbon emission data for 2023 is shown as follows.GoodWe Greenhouse Gas Emissions Data
Apart from low-carbon practices, we strive to reduce thecarbon footprint throughout the product life cycle andsupport our partners in the value chain with their low-carbon transformation e?orts. Our PV inverters are utilizedto generate green power and are produced, transported,used, and recycled in an environmentally friendly andlow-carbon manner. At the end of the reporting period,we obtained carbon footprint certificates for 16 inverterproducts and environmental product declaration (EPD)certi?cates for 2 inverter products.
Product Carbon FootprintCerti?cate
EPD Certi?cate
Quantitative performance indicator2023Scope 1 (tonne of CO
equivalent)
Scope 2 (tonne of CO
equivalent)
8,525Total (tonne of CO
equivalent)9,123
The organization receiving carbon inventory is GoodWe Technologies Co., Ltd. The carbon inventory involves data collection of GHG sources orsinks for facilities based on operational control.
Direct GHG emissions (Scope 1) are measured according to the2006 IPCC Guidelines for National Greenhouse Gas Inventoriesissued by theIntergovernmental Panel on Climate Change (IPCC).
Indirect GHG emissions (Scope 2) are measured by the "2022 average emission factor of 0.5703 t CO
/MWh for national power-grids" in theNoticeon Doing a Good Job in 2023-2025 Reporting and Management of Greenhouse Gas Emissions of Power Generation Enterprisesissued by theMinistry of Ecology and Environment.
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
3.3
Green O?ceWith theManagement Measures for Water, Power, and Paper Conservationas policy guidelines, GoodWe propagates the environmental protectionconcept of resource conservation, energy saving, emission reduction, and waste reduction to internal employees, and advocates all employeesto join the low-carbon action. As small actions can lead to signi?cant changes, we embed sustainability principles into our daily o?ce routinesand corporate culture, continue to enhance the awareness and enthusiasm of employees in energy conservation and environmental protectionthrough innovative activities, and strive to create a green and low-carbon o?ce environment.
Set up a station of sharing packing bags
Set up a station of collecting take-out paper bags in the o?ce area, and en-courage employees to share paper bags with others who need these bags.
Recycle co?ee groundsPromote the uses of co?ee grounds to remove odor and work as plantingmaterial, and advocate employees to recycle co?ee grounds.
Upgrade ?ower boxes
Grow seasonal flowers and plants to decorate the office area, enablecarbon sequestration, and bring fresh air.
We promote the environmental protection philosophy among ouremployees and guide them in implementing low-carbon practicessuch as water and power conservation, waste sorting, and adoptinggreen travel methods. These initiatives will contribute to the overallgoal of operating in an environmentally responsible manner.Power conservationTurn o? lights and electrical appliances such as air-con-ditions when no one is in the o?ce areaWater conservationDevelop water-saving habits, and shorten water usetime by turning o? and tightening faucetsPaper conservationAdvocate double-sided use of paper, and advance theonline information-based o?ce platformFood conservationPractice “clean plate action”, and order meals appro-priately to reduce food waste
Waste sortingSort and dispose of waste according to the classi?cationstandards, and reduce the use of disposable tablewareGreen travelReduce the use of private cars, and prioritize public orshared transportation means
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
| Customer Rights | Industrial Development | Responsible Supply Chain |
Customer Support and Industry Engagement
We have implemented a robust customer service mechanism and systemas we well recognize that the long-term success of a company relies on thesupport and engagement of users and stakeholders. We continuously im-prove our service capabilities to e?ectively address the needs and concernsof our customers, thereby delivering an industry-leading experience. Ad-ditionally, we remain aligned with industry developments and collaborateclosely with our partners to drive industry advancement. Together, we pro-mote the adoption of smart energy applications, striving for a high-qualityand mutually bene?cial development pattern.
Contribution toCommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Customer Service SystemAdhering to the customer-centered policy, we continuouslyenhance our customer service processes and systems toprovide convenient, e?cient, prompt and satisfactory pre-sales and after-sales services. The Customer Complaint Han-dling Process we developed outlines the steps for address-ing post-sales customer concerns.
GoodWe has established a robust after-sales service managementstructure, delineating the responsibilities of the After-sales Ser-vice Department across three key areas: the call center, technicalservices, and service operations. This framework supports thesmooth operation of our after-sales service system. In 2023, weexpanded our after-sales service capabilities by establishing twoadditional teams: the headquarters delivery service team and theservice quality team, along with R&D professionals and expertsto ensure the delivery of high-quality services to our customers.Furthermore, we have implemented a reliable complaint trackingand analysis system that covers various aspects such as returnsand exchanges, personnel dispatch, after-sales orders, testing andrepair, and service provider management, all aimed at enhancingcustomer satisfaction.Our customers have access to diverse complaint and feedbackchannels, including our 400 hotline and WeChat, as well as salesand after-sales services provided by our professional teams. Andtheir requirements and complaints are addressed promptly. In2023, we revised theDuty Scheduling Policy and Instructions ofthe After-sales Service Departmentto ensure adequate staffing,particularly during special occasions such as holidays and festi-vals, to prevent delays in customer response. Our completion ratefor after-sales complaint handling in the domestic market reached
94.5% in 2023, with 69 identi?ed complaints in foreign markets.
GoodWe is dedicated to providing after-sales services for 205countries/regions including the U.S., Australia, the Republic ofKorea, Brazil, Southeast Asia. To this end, we have established thecall center in Egypt and 17 spare parts warehouses. Moreover, ourITR process is put in place, and support from headquarters is avail-able at any time. All these help us respond to after-sales issuestimely and e?ectively.
4.1
Customer Rights
Commodity After-sales Service Certi?cateCustomer Complaint Handling ProcessCustomercomplaint
Receive andrecord thecomplaint
Investigate
Determine theresponsibledepartment
Solve theproblem
Call backto thecustomer
Completethe problemsolution
Close
During the reporting period, we passed the ?ve-star commodityafter-sales service certification, the highest accolade within thecerti?cation system. This recognition is a testament to the profes-sionalism of our customer service teams and the e?ectiveness ofour customer complaint-handling mechanism.
Customer Complaint HandlingPrinciples
Customer complaint respondedwithin 15 minutesProvide the initial solutionwithin 2 hoursResolve customer issues within24 hours
After-sales Service Mechanism in Overseas MarketsCall Center(Egypt)
L0
Serviveproviders and
dealersL1
Local em-
ployees
L3
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Customer SatisfactionManagement
Responsible MarketingPractices
Customer PrivacyProtectionWe conduct annual customer satisfaction surveys to assessour service management performance and gather insightsinto our customers' expectations and experiences with ourproducts and services. These surveys help us gain a compre-hensive understanding of our products and services and de-velop improvement plans accordingly. In 2023, our customersatisfaction reached 93 points, and the customer loyalty rate
93.2 points.
GoodWe attaches great importance to the standardization ofmarketing activities, and actively advocates the marketingconcept of seeking truth from facts while providing custom-ers with quality products and services. We strictly abide bythe Advertising Law of the People's Republic of Chinaandrelevant regulations in all operating regions. We refrain fromengaging in false or exaggerated advertising practices in anyform, ensuring an authentic, trustworthy, and transparentmarketing environment.We rigorously review all marketing materials across variouschannels, and require our suppliers and partners to upholdresponsible marketing practices to ensure compliance withlaws and regulations. Furthermore, we prioritize compliantcopyright usage in foreign markets, further enhancing ourresponsible marketing practices.Tailored training programs have been developed for ourinternal marketing teams to enhance their understandingof compliant marketing practices and mitigate legal risks.During the reporting period, we conducted training sessionsfocused on new product presentations and marketing con-siderations to enhance product promotion e?orts.
GoodWe observe relevant laws and regulations, includingtheLaw of the People's Republic of China on the Protectionof Consumer Rights and Interests,and theCybersecurity Lawof the People's Republic of China.We also abide by internalregulatory documents such as theManagement Regulationson Personal Information Protection, theControl Proceduresof Information Security,and theManagement Regulationson Information Maintenance and Monitoring.These regula-tory documents are in place to safeguard customer privacyduring sales and after-sales services and prevent privacybreaches.We continuously monitor developments in customer privacyand data protection regulations and rules in foreign marketsto ensure compliance with local regulatory requirements,particularly in marketing and logistics. In the European mar-ket, we adhere to the General Data ProtectionRegulation(GDPR) and obtain informed consent from customers beforeaccessing their data.
Customer satisfaction
93.0
Customer loyalty
93.2
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
GoodWe remains steadfast in our commitment to promoting and driving the growth of the PV equipment sector and the broad-er new energy industry. Acknowledging the transformative opportunities presented by global climate change, we activelyembrace corporate responsibilities and collaborate with partners to protect the environment and enhance livelihoods in thischallenging era.We disseminate PV knowledge by capitalizing on our resources and technology platforms, and share insights through interna-tional industry competitions, providing both the public and industry professionals with access to expertise in PV technology.This empowers the industry to progress towards a promising future.
4.2
Industrial Development
The Skill Council for Green Jobs (SCGJ) has proposed the in-itiative to enhance the professional skills of manufacturers'employees, and advance the development of the green in-dustry. Responding to this initiative, GoodWe launched theinnovation training and competition program in 2023, aim-ing to strengthen the professional skills of academic insti-tutes, small and medium-sized enterprises, and non-govern-mental organizations in India. This program attracted over90 participants, and awarded winners prize money, arousingtheir enthusiasm for exploring the solar energy sector.
GoodWe's Innovation Training andCompetition Program in India
In 2023, GoodWe registered additional media accounts on mainstream short video platforms to spread new energy knowledgein plain language among the public. The topics cover PV generation, storage and charging applications, and more, contributingto energy transition and adaption, and climate change mitigations.
GoodWe's Publicity Program of PV Generation, Storage, and Charging Expertise
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
We actively engage in domestic and international forumsand exhibitions to broaden communication channels withindustry partners. These platforms allow us to showcase ourlatest innovations, share valuable industry insights, and dis-cuss smart energy solutions with peers. In 2023, we partici-pated in events such as the Solar PV & Energy Storage WorldExpo, the International Forum on Energy Transitions, andthe Solar Power International, where we exchanged insightson key and forward-looking technologies in the PV and newenergy sectors with leading experts from around the world.
As a platform designed for our global strategic partners,GoodWeek enables professionals to share their profound in-sights into the latest developments, and technologies in thePV sector through Live streaming and roadshows to boostindustrial advancement.In 2023, our GoodWeek Truck roadshows staged in Australia,Europe and Brazil invited more than 26,000 guests from over60 countries/regions, and received 550,000 views online.This success demonstrated our far-reaching in?uence, andour steadfast determination to foster the industry ecosys-tem, and achieve mutual bene?ts within the industry.
GoodWe's GoodWeek
On September 6, 2023, GoodWe was invited to attend 2023International Forum on Energy Transitions co-sponsored bythe National Energy Administration, Jiangsu Provincial Peo-ple's Government, and the International Renewable EnergyAgency. Mr. Huang Min, GoodWe's Chairman, and other morethan 40 founding members of the International Coalitionfor Energy Transition pressed the launch button together. Inthe future, GoodWe and other members of the Coalition willmake concerted e?orts to combat the challenges of the era,facilitate global energy transition, and preserve the ecologythrough technology exchange, industrial collaboration, andmutually-bene?cial sharing of cooperation achievements.
GoodWe attended 2023 InternationalForum on Energy Transitions
On August 18, 2023, GoodWe and GREENPV co-hosted the"PV-Storage Hybrid and Future Energy Systems" Forum inJiaxing. At the forum, we profoundly discussed with PV ex-perts over PV-storage hybrid and other issues we concerned.Besides, we launched the "Initiative of Enhancing Distribut-ed PV Generation Safety" along with several leading enter-prises within the industry and esteemed agencies includingAPsystems, Trina Solar, the National Center of Inspection onSolar Photovoltaic Product Quality, and T?V S?D, in pursuitof advancing PV safety ventures.
GoodWe and GREENPV co-hosted the "PV-Storage Hybrid and Future Energy Systems"ForumLive streaming activities
Partners
Online views50,000
+
Countries/regions
+
Guests on site26,000
+
Comments in livestreaming activities70,000
+
Contribution toCommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Large-scale Domestic and International Conferences and Exhibitions GoodWe Attended in 2023
The 2
nd China International Energy Storage Conference2023 Solar PV & Energy Storage World Expo
The 18
th
China (Shandong) International Solar EnergyUtilization Conference
Green Energy Expo in the Republic of Korea
2023 Germany (Munich) Inter Solar Europe2023 U.S. Solar Power International
As of the end of reportingperiod, GoodWe has beena member of 20 industryassociations or commit-tees, including 2 industryorganizations that Good-We joined in 2023
List of Industry Organizations We Joined in 2023
New Energy Committee of Suzhou NewEra Business Administration EntrepreneursFederation
Co-chairman
Jiangsu Energy Storage Association
Member
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
GoodWe has made supply chain management an important part of the Company's sustainable development management. Wecontinuously re?ne our supply chain management system to incorporate sustainability considerations throughout the full-cycle suppliermanagement process. Additionally, we enhance risk management practices before, during, and after the supply process, collaboratingclosely with suppliers in various capacities to cultivate a stable and sustainable value chain. These e?orts aim to ensure the resilienceand sustainability of our supply chain.Supplier AccessOur supply chain management practices adhere to national laws and internal control procedures, including theBidding Law of thePeople's Republic of China,theProcurement Control Procedures, and the Supplier Control Procedures.These regulatory documentsoutline requirements for supplier selection, admission, and assessment.The introduction of our Supplier Relationship Management Platform (SRM) enables us to digitize supplier search, bidding, andprocurement processes, thereby enhancing procurement efficiency. Additionally, we have implemented stricter supplier accessrequirements to incentivize suppliers to enhance their product and service quality and improve overall competitiveness.We integrate environmental, social, and governance (ESG) considerations into our supplier qualification assessments to mitigaterisks associated with disquali?ed employment, illegal discharge, and commercial dishonesty. Thereinto, we attach great importanceto and continue to strengthen supplier integrity management. To be speci?c, all suppliers are required to sign theCode of Conductfor Suppliers. In accordance with this document, all suppliers are urged to adhere to integrity requirement, while conducting labormanagement well, and protecting the occupational health and safety of employees.
Sustainability Assessment Dimensions of Suppliers
We place significant emphasis on managing potential risksthroughout the entire supplier management process. In 2023,we conducted supplier surveys and social responsibility au-dits by requesting suppliers to complete theSupplier SocialResponsibility Audit Formand theCSR Procurement Self-eval-uation Questionnaire.Through these initiatives, we identifiedenvironmental and social risks associated with suppliers andassessed the alignment of their environmental, social, and gov-ernance measures and performance with GoodWe's sustainabledevelopment management guidelines. This ensures stable andhigh-quality partnerships with suppliers.GoodWe continually explores stable and diverse cooperationmodels with suppliers, including collaboration with both do-mestic and foreign brands and strategic partnerships with sup-pliers. This aims to ensure a resilient supply chain and minimizethe risk of supply failures. As of the end of the reporting period,GoodWe had 440 suppliers of raw materials.
4.3
Responsible Supply Chain
Environmental management compe-tence, establishment of environmentalmanagement system, hazardous sub-stance control, and environmental pro-tection performance
Environ-mental(E)Establishment of quality managementsystem, customer base and service compe-tence, protection of employees’rights andinterests, occupational health andsafety ofemployees, and supply chain situation
Social
(S)
Operations in accordance with laws andregulations, ?nancial position, and intel-lectual property managementGovern-
ance(G)
Contribution toCommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Supplier AssessmentSupplier Training and
Communication
Green Supply ChainWe continually enhance our supplier assessment mechanism toevaluate supplier performance in a more reasonable and scienti?cmanner. In 2023, we introduced theManagement Regulations onSupplier Performance,which expanded assessment dimensionsand re?ned assessment indicators.Our supplier assessment focuses on ?ve dimensions: ?nancialrisks, QSA (quality system audit) documents, QPA (QualityProcess Audit), price/order and contract/response/capacity, aswell as technology and equipment. Based on annual assessmentresults, we categorize suppliers into four levels (A, B, C, and D).Suppliers in Levels A and B receive priority for more purchaseorders, while those in Levels C and D are required to analyzeidentified problems, implement corrective measures with ourguidance, and report on their progress. Suppliers failing to meetour requirements even after recti?cation will be excluded fromour qualified supplier list. In 2023, 86% of suppliers receiveda Level A or B rating in the annual supplier assessment. Itconstantly enhances the supplier assessment reasonable andscienti?c.
Suppliers, being key stakeholders, hold signi?cant importance inour long-term development. To e?ectively address their needsand enhance their performance, we have implemented a robustcommunication mechanism and organized both online ando?ine training programs, including teleconferencing sessions.During the reporting period, we conducted a total of 497exchange and training activities focused on addressing supplierneeds, discussing issues, improving capabilities, and promotingstandardized management practices. These activities engaged atotal of 3,141 trainees, facilitating the enhancement of deliveryperformance and fostering deeper cooperation in technologyand business between GoodWe and its suppliers.
Goodwell pays close attention to the carbon emissions and env-
ironmental impact generated by all links of the value chain, and
actively communicates the concept of sustainable development to
suppliers. We impose more stringent environmental requirements
on suppliers to uphold our commitment to fostering a sustainable
and green supply chain, thereby reducing environmental impacts
associated with production, transportation, and operations.
We mandate all suppliers to adhere to our regulatory documents,
such as theControl Procedures of Hazardous Substancesand the
Management Regulations on Restricted Substances.Additionally,
we specify environmental protection requirements in contracts
and quality agreements signed with suppliers. These efforts
are aimed at encouraging suppliers to conserve energy, reduce
emissions, and actively contribute to a sustainable value chain.
Besides, we promote a green development philosophy among
our suppliers and encourage them to construct solar PV power
plants and recycle packaging materials, aligning with our vision
for a green future.
Five Major Dimensions of Supplier Assessment
Financial risks evaluation
Technology and equipmentability assessment
QSA system documentevaluationQPA process controlevaluationPrice/order and contract/response/capacity evaluation
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
| Employee Rights | Employee Development | Occupational Health and Safety | Employee Care |
Talent Caring and Development
We recognize that our employees are our most valuable asset and thedriving force behind our sustainable development. As an employer thatvalues talent, we have taken proactive steps to establish an employeeright protection system, provide professional growth opportunities, investmore in occupational health and safety, and organize various humanisticactivities. We put talent foremost, and grow along with our employees tocontribute to our ongoing development.
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
5.1
Employee RightsAdhering to the "hard-worker-oriented" principle, we arealways dedicated to protecting the rights and interests of ouremployees, and to fostering a harmonious and stable laborrelationship. We collaborate with our employees to addresscommon concerns, establish effective communicationmechanisms, and ensure the mutual sharing of benefits.Our practices align with international standards such as theUnited Nations Global Compactand the Core Conventionsof the ILO. Additionally, we adhere to relevant laws andregulations, including theLabor Law of the People'sRepublic of Chinaand theLabor Contract Law of thePeople's Republic of China. Internally, we have implementedregulations such as theManagement Regulations on SocialResponsibility, the Management Measures for Employment,and theEmployee Handbook, which clarify employmentrequirements and communication channels. We have beenhonored as the Best Employer in Suzhou for consecutiveseven years.
We have made concerted efforts to standardize the employment process, refine our employment management system,and implement theEmployment Management Regulations, which de?ne our employment principles. Additionally, we haveintroduced detailed rules for expense reimbursement for long-distance interviewees. We maintain a steadfast stance againstharassment, bullying, and discrimination based on ethnic group, race, gender, region, nationality, social class, and politicalbeliefs. All employees are entitled to fair and equitable career development opportunities.
In accordance with theManagement Regulations on ChildLabor, Underage Labor, and Female Employee Protection,weconduct rigorous background checks on applicants, ensuring thatindividuals under the age of 16 are excluded from employmentconsideration. Furthermore, we prohibit the use of child laboramong our stakeholders, including suppliers and customers.Throughout the reporting period, there were no instances of childlabor, strikes/lockouts, or other violations of human rights andlabor regulations. Additionally, we are committed to providingemployment opportunities for individuals with disabilities. In2023, we employed two disabled persons.The Best Employer in SuzhouCategories of GoodWe's employees
Employment
Indicator2021 data2022 data2023 dataTotal number of employees/2,2233,3303,633Proportion of employeessigning labor contracts
%100%100%100%Proportion of employeesenjoying the socialinsurance package
%100%100%100%
Statistical Data of GoodWe's Employees
ProductionSalesTechnicalFinancialAdministrativeOperation supportQuality processmanagement
1,065
1,023
29%
16%
16%
28%6%2%
3％
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
We have developed theGeneral Remuneration ManagementRules, and theEquity-based Incentive Policy, and enhancedour remuneration and benefits structure to providecompetitive compensation packages to employees. Guidedby principles of fairness and equity, we regularly evaluateand adjust our performance-based remuneration policyto incorporate comprehensive, universal, competitive,and motivating features. Additionally, we have introducedconstructive intangible incentives, such as the honor roll.In 2023, we unveiled the honor rolls four times, awardedmedals of honor to over 200 employees, and sent 17,428inspiring messages through our incentive platform.Our benefit system encompasses both mandated andsupplementary benefits for all employees, as well astargeted benefits for employees with special needs. In2023, we provided full social insurance and housingfund contributions for all employees, including regularemployees, those subject to the labor dispatching system,and outsourcing employees. Furthermore, we purchasedwork-related injury insurance and accident insurance forinterns.
To improve the long-term incentive mechanism of the Company and attract and retain talent while fostering employeeenthusiasm, we have implemented the Equity-based Incentive Policy, which outlines equity-based incentive models andmechanisms. This policy now extends to all employees, including senior executives, middle-level managers, R&D personnel,internal experts, key employees, and frontline employees. As of the end of the reporting period, over 300 employees haveenjoyed the equity-based incentive policy.We have formulated theManagement Regulations on Work Hours and Leaves,delineating attendance and leave provisions, tosafeguard the related rights of employees. In addition to statutory holidays, we have optimized our holiday system by o?eringfully paid breastfeeding leave, paternity leave, parental leave, and only child care leave.
Remuneration and Bene?ts
?Social insurance?Housing fund?Statutory holidays
? Holiday giftmoney? Birthday giftmoney? Wedding giftmoney? Maternitygift money? Physicalexamination
? Key employees: high-endhospitalization medicalinsurance, and life insurance? Employees exposed to highrisks: accident insurance, andinsurance dedicated to high-altitude operators? Interns: work-related injuryinsurance, and accidentinsurance? Employees in difficulty: serious
illness consolation money, andcharity fundGoodWe Bene?t System
Mandated bene?tsSupplementary inclusive
bene?ts
Targeted bene?ts
? Supplemen-tary medicalinsurance
? Telephonecharge sub-sidy
? Fitness facili-
ties
? Reading
room
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
GoodWe has set up the labor union, and introducedthe democratic consultation and collective bargainingmechanism to pool the democratic wisdom of employees,thus achieving mutual benefits. We have developed the
Management Procedures for Freedom of Association andRight of Collective Bargaining, theManagement Regulationson Congress of Workers and Sta?, theSystem of Consultationon the Equal Footing, and theWork Rules of Labor Union
to protect the freedom of association and the right ofcollective bargaining. Besides, we have signed theGeneralCollective Contract, and three contracts targeting specificrights, namely, theCollective Contract of Remuneration,theCollective Contract of Occupational Health and Safety,and theCollective Contract for Special Protection ofFemale Employeesto safeguard the rights and interests ofemployees fully.
We have established diverse channels of communication with employees, including transparent communication platform,platform collecting recommendations from employees, email, assembly, interviews, and surveys, allowing employees to shareopinions. The management or responsible departments should respond to opinions and suggestions proposed by employees inwriting or personally within 10 workdays.
Democratic Development
Collective Contracts
Collective Contract
Collective Contract of OccupationalHealth and Safety
Collective Contract of Remuneration
Collective Contract for SpecialProtection of Female Employees
Five-year contract (April 26, 2022 to April 25, 2027):
covering labor contract management, remuneration,working hours and leaves, insurance, benefits,contract duration, and alteration of contract
Five-year contract: covering work safety management,working conditions, work injuries, and occupationalhazards
Annual contract: covering payroll distribution scopeand method, minimum basic wage, overtime pay, andpayment cycle
Five-year contract: covering right protection of femaleemployees, leaves, and remuneration payment
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
5.2
Employee DevelopmentGoodWe implements the concept of "growing togetherwith talents and customizing professional growth anddevelopment paths for employees", and provides employeeswith a fair, diversi?ed and broad development platform. Weleverage a solid employee development system, diverseemployee development support system and rich employeedevelopment training system to enable employees toenhance comprehensive capabilities, and grow in an all-rounded fashion.
GoodWe has been dedicated to fostering a scientific employeedevelopment institutional system for the purpose of ongoingdevelopment of employees. To archive this goal, the Company hasformulated the Management Regulations on Employee Training,theManagement Regulations on Outsourcing Training, and theManagement Regulations on Internal Trainers. In line with thesedocuments, we standardize internal training teams, cultivate in-house certi?ed trainers, and o?er external training opportunitiesto foster a learning-friendly workplace.GoodWe has established a comprehensive employee trainingsystem covering post-based training, occupational training, andself-learning. With analysis of employee development phases andtheir job duties, we have launched expertise training, inductiontraining, and targeted training programs by leveraging variousresources to enable employees to step up their abilities.
Employee Training
? Online training sessions: Release training courses on general knowledge, industry insights, andexpertise monthly at the online learning platform.? O?ine training sessions: Organize one or two session(s) monthly, and invite professors, industryexperts and internal senior lecturers as trainers.? Arrange 1-day o?ine training session, and 1-month online training session for new employees
to help them ?t into the Company.? Training courses involve corporate culture, HR and administration regulations and rules,industry and market insights, core business segments, and functions of all departments.? Cadre training session: Organize one o?ine training session quarterly dedicated to cadres to
discuss top business concerns, and share insights.? Management talent training sessions: Management talent training sessions: Arrange one
training session respectively every month for senior executives, on-the-job managers, young
candidates, newly promoted managers, and PMs.We have run the online "We-learning" platform encompassing3,905 courses. At the platform, employees may receive learningtasks, search courses, exchange gifts with learning credits,and raise or answer questions in the community column. Thisplatform addresses the learning needs of employees, andenriches their learning experience. During the reporting period,the online learning platform had 4,694 registered accounts,launched 363 new courses, and served 3,612 employees, withlearning hours totaled 48,614 hours.
Thedataofemployeetrainingin2023containsthatofSuzhouandGuangdeindustrialparks.
Employee Training DataIndicator
Unit2023年
Total hours of training receivedby employees
Hour144,852Number of training sessions/1,604Number of trainees/64,533Average hours of training peremployee
Hour40
Expertise training
Induction training
Targeting trainingEmployee Training System
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
GoodWe o?ers bonus, and reimburses exam fees, encouraging employees to pursue higher education, enhance skills, and workabroad for self-improvement and career goal realization.
In 2023, we organized training and cultural activitysatisfaction surveys to arouse more learning interestof employees, enhance training effect, and strengthencorporate culture. As shown by survey results from 3,404valid questionnaires, the training satisfaction averaged
91.8%, and the cultural activity satisfaction averaged 85%.
Employee Growth Support
Employee Growth Support System
Training and Cultural Activity Satisfaction Survey Posters
Higher educationSkill enhancementOverseas work
? Formulate and issue theIncentive
Policy of Pursing Higher Education? Provide employees with tuitionsubsidy, easing their ?nancial strainwhen studying in campus
? Formulate and issue theManage-ment Measures for EmployeesReceiving Outsourcing Training? Reimburse training and exam feesfor employees passing exams
? Formulate and issue theIncen-tive Rules for Employees WorkingAbroad? Provide employees working abroadwith training sessions, overseaswork subsidies, paid family leave,and other bene?ts
Received valid survey questionnaires3,404Training satisfaction averaged
91.8
Cultural activitysatisfaction averaged
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
5.3
Occupational Health and afety
Our occupational health and safety practices are subject to applica-ble laws and regulations including theLaw of the People's Republicof China on Prevention and Control of Occupational Diseases, andtheLaw of the People's Republic of China on Work Safety. In line withthese laws, we have formulated internal regulations such as theMan-agement Regulations on Prevention and Treatment of OccupationalDiseases, and theManagement Regulations on Prioritizing Safety inProduction, outlining work safety measures. We are committed toful?lling the work safety goals of no safety accident and zero casualtyin overseas prevention and control, and protecting the health andsafety of all employees.
We have implemented the en-vironment, health and safetyguidelines, namely, priority tosafety, emphasis on prevention,integrated governance, envi-ronmental protection, energyconservation, waste reduction,healthy life, compliance withlaws and regulations, and contin-uous improvement. Our healthand safety management systemserves to protect the health andsafety of all employees, especiallyin production, o?ce, commutingand dining. During the reportingperiod, the Company passed theISO 45001 Occupational Healthand Safety System certi?cation.
We have adopted the dual-prevention mechanism, and re?ned the safety risk assessment system to ensure work safety. Our in-house safetymanagement regulations, such as theManagement Regulations on Safety Risks, de?ne the accident accountability system, mandate annual riskassessments, and clarify accident response assessment and optimization requirements. Besides, we have developed theControl Proceduresfor Safety Accident Investigation, specifying the assignment of investigators to handle accidents. This document allows closed-loop accidentresponse management.
Work injury, near miss, ?re or environmental incident
Complete the preliminary incident/accident investigation within 24hours, work out corrective meas-ures and ensure implementationIssue the “EHS Alert”, and assignthe EHS department to supervisethe implementation of correctivemeasuresReport the case tothe HR departmentimmediatelyReport the case to the chief director immedi-ately, and task the accident investigation teamwith investigation* Accident with casualties: Report the accident to thecompetent authority in accordance with national lawsMajor accident: Report the accident to the general manager of the factory
Report the case tothe EHS departmentimmediatelyReport the case to thedepartment managerinvolved immediately
Report the case to the supervisor, and take immediate rescue measuresHealth and Safety SystemDevelopment
Work Safety
ISO 45001 Certi?cate
Accident Response Process
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
We have introduced internal occupational health and safety regulations including theManagement Regulations on Prevention and Treatmentof Occupational Diseases, theManagement Regulations on Disclosing Occupational Hazards to Employees, and theManagement Regulationson Occupational Hazard Detection and Assessment. In line with these documents, we identify occupational hazards in factories on regular basis,and inform employees of occupational hazards. Furthermore, our employees have access to physical examinations, accident and critical illnessinsurances, and psychological counseling to maintain physical and psychological health.
Occupational Health
We identify occupational hazards on production sites regularlyto foster a healthy and safe workplace.In 2023, we engaged a quali?ed third-party agency to detectoccupational hazards, and analyze and assess detectionresults.
Provide employees exposed to occupational hazards withregular physical examinations, and take occupational healthtracking records for e?ective health management.
Inform employees exposed to occupational hazards ofoccupational risks and measures for prevention and treatmentof occupational diseases before they take up the posts, andequip them with necessary protection articles.
Put a number of labor protection and ?rst aid articles meetingnational or industrial standards in place to protect the physicalhealth of employees.
In2023,datascopeofwork-relateddeaths,work-relatedinjuriesandworkinghourslostduetoworkinjuryincludesdataofGuangdeIndustrialPark.
Occupational Health and Safety Protection Measures
AEDFirst-aid kitGuard net for storm sewerProtection suitOccupational Health and Safety Protection Articles
During the reporting period
accidents with work-related deathsOccupational hazard monitor
Physical examination
Occupational hazard noti?cation
First aid and labor protection articles
There wereNO
IndicatorUnit20212022 2023
Number of work-related deaths
Person000Number of work-related injuries
Person202Working hours lost dueto work injury
Hour9360208
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Online and o?ine health and safety training sessions and drills are put in place for employees to enhance their safety awareness, and improve their accident response abilities. Training sessionsinvolve safety guidelines, awareness development, risk prevention and occupational duties. In addition, we have carried out a series of emergency drills.
Health and Safety Training
Fire drill
Safety awareness trainingDual-prevention mechanism trainingFirst aid training
Electric shock emergency drillLithium battery thermal runaway emergency drill
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
5.4
Employee CareIt is our commitment to caring about the physical andpsychological health of every employee, and fostering aunited and harmonious workplace where employees helpeach other, and grow together. Therefore, we have organizeda great number of recreational activities, and pooled e?ortsto care for female employees, and help employees in needto intensify their sense of happiness, identity and belonging.
Psychological Health
Recreational Activities
The Company attaches great importance to the physicaland mental health of its employees and has establishedpsychological health protection system. Specifically, werelieve psychological distress for employees, and giveemployees access to psychological health expertise andself-regulation skills to help employees work in a good statewhile enjoying life utterly.
In order to help employees balance work and life, we haveexpressed warm holiday greetings, and arranged a varietyof recreational activities, fostering a healthy, relaxing andpositive atmosphere. This aims to help employees strike abalance between work and life.We launch a series of celebrating activities at festivals suchas Women's Day, the Dragon Boat Festival, and the Mid-Autumn Festival to enrich the cultural life of employees.Moreover, ?tness facilities have been equipped additionally,such as table tennis table and running machines. Diverseteam building activities are available for employees, such asbasketball, table tennis or badminton matches, and outdoorhiking. With these efforts, we strive to build a healthy andenergetic workplace, and encourage employees to engagein more physical exercise.
Psychological Health Training Session
Gifts for Female Employees onWomen's Day
Han Chinese Clothing Shownat the Mid-Autumn Festival
Cultural Activities at the DragonBoat Festival
Hiking in the WangshanTourist Attraction
Focusing on employee psychological health, our laborunion has implemented caring and supporting programsfor consecutive four years. To be speci?c, we have launchedo?ine consulting sessions related to work stress, emotionalregulation, self-management, and intimate relationship.Besides, we have established the online psychologicalhealth service platform, with assistants serving employees atany time. The easy access to psychological health expertiseand consulting services aims to improve the happiness ofemployees.
Employee Psychological Health Services
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Employee Assistance
Female Employee Care
We actively assist employees in difficulty. In accordancewith theManagement Regulations on Assisting Employeesin Need, we provide ?nancial aid, consolation money, andhumanistic care for employees who encounter financialdi?culty, or su?er injury or illness to help them pull through.During the reporting period, three eligible employeesbene?ted from our assistance programs.
We have intensi?ed e?orts to safeguard the rights of femaleemployees, and facilitate the development of an equalworkplace. For this purpose, we have expanded femaleemployee care programs in various forms, bringing morecaring and warmth to female employees.
Mother-and-child Room
Several Female Employee Care Measures
Caring for working mothers
Set up the mother-and-child roomAllow pregnant employee to work from home, andenjoy the ?exible work scheduleO?er consolation gifts and special subsidies
Psychological guidance
Engage professionals to provide consulting servicesover pregnancy, lactation and child care for femaleemployees
Maternity gift moneyInvite lawyers to deliver lecturers regarding femaleprotection laws
consolation money
O?er maternity gift money to female employees
Physical examination
Provide female employees with physical examinations
Contribution toCommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
| Social Welfare | Rural Revitalization | Green/Eco-Awareness Campaigns |
Contribution to Communities
GoodWe stays committed to shouldering the social responsibility, animportant part of its development strategy, by capitalizing on internaland external resources. To this end, we have increased social activities forpublic bene?ts, especially for biodiversity conservation, rural revitalization,and green/eco-awareness development to play our part in benefitingsociety.
Contribution toCommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Building on our advantages, we devote ourselves to advo-cating and engaging in social welfare programs, especiallyin biodiversity conservation and aid to less-developed re-gions. These e?orts are aimed at enhancing livelihoods andachieving harmony between humanity and nature.
We join hands with biological conservation organizations tobuild, maintain and conserve the ecological environmentwhere all lives, including humans, co-exist harmoniously.
Biodiversity Conservation
Forever Reef ProjecBeehive Adopted by GoodWe
6.1
Social Welfare
In 2023, GoodWe, in collaboration with Risen Energy, OSW,and Solenergy, proudly participated in the Forever Reefproject by collectively donating a 22.5 kW system with a 15kW battery storage sub-system to the World's First LivingCoral Biobank. Led by Great Barrier Reef Legacy, this initia-tive aims to protect coral species for future generations andcombat the impacts of climate change.
Power the World's First Living Coral Biobankwith A Sustainable Energy Solution
In 2023, GoodWe cooperated with 3 Bee, an NGO, to adopta beehive in Munich, supporting the balance of localbiodiversity and ecosystem. 3 Bee initiates the program ofbuilding and maintaining beehives to protect the local beecolony.
Cooperation with 3 Bee to Adopt a Beehivefor the Protection of the Local Bee Colony
CommunitiesTalent Caring andDevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
GoodWe, a PV pioneer, is dedicated to the public welfare undertaking while advancing its own progress. During the reportingperiod, we assisted socially disadvantaged groups through donations, care visits and volunteering services.Support for Community
GoodWe Public Welfare DataQuantitativeperformanceindicator
202120222023
Number ofvolunteeringservice activities
Total hours ofvolunteeringservices
176160160Number ofemployeesparticipatingin volunteeringservices
262422Number ofvolunteers
542022Total amount ofdonations (RMB10,000)
6.51470.7751.82
Charitable donation
We donated RMB 1,416.1 on the 99 Charity Day, and donated RMB 200,000 to the Charity Federationof Suzhou New District
Blood donation
Our 35 employees donated 10,000 mL in total
Aid to the needy childWe donated RMB 1,000 to a disabled child in Linghu Village
Donation to the educational institutes
We donated RMB 300,000 as scholarship to Harbin Engineering University, collaborated with theChamber of Commerce of Suzhou Science and Technology City to donate RMB 5,000 to the studentsin Dongzhu and Xizhu on the International Children's Day
Care visits
We donated 200 boxes of drinks in summer to ?re ?ghters, urban management o?cers and policeo?cers in Shishan Sub-district
CommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
Our vision of rural revitalization focuses on expanding accessto PV power for residential and public facilities. Driven bythis vision, we have collaborated with local partners toinitiate the construction of PV plants for households, villages,and schools, with a total investment of millions in this ?eld.Since 2021, this program has lit dozens of underprivilegedhouseholds and villages.We promote this program and popularize PV expertiseamong numerous households and villages. Not only doesthis program expedite the development of green and diverseenergy system, but also it boosts the green and low-carbonenergy sector to work as a new driver for the economy, andan important channel of income increase in rural areas.We, together with partners, constructed 8 power plants forvillages, with the installed capacity totaling approximately376 kW.
6.2
Rural Revitalization
Power Plant for Ping'an Primary School
In 2023, GoodWe constructed a PV plant with the installedcapacity of 30.7 kW for Ping'an Primary School in XiaotuoluoMiao Village, Guanzhai Township, Zhijin County, Bijie City,Guizhou Province, which was a public welfare project. Thisplant is able to generate 32,000 kWh annually in the future25 years or longer. In its service life, this plant is estimatedto reduce emissions of 262.4 t standard coal, and 797.6 tcarbon dioxide. The facility will put an end to outage andtight power budget, and improve the learning and lifequality of students e?ectively.
GoodWe constructed a PV plant for Ping'an Primary School in Xiaotuoluo Miao Village
PV Shed for Guixi Village, Nanping City
In 2023, GoodWe completed a non-profit 40 kW PV shedfor Guixi Village, Shufang Township, Jianyang District,Nanping City, Fujian Province. This shed, with annualgeneration capacity of 48,000 kWh, not only frees vehiclesfrom exposure to wind and rain, but also creates nearly RMB20,000 collective revenue every year.
GoodWe constructed a PV shed for Guixi Village, Nanping City
Roof PV Plant for A Party Service Center
In 2023, GoodWe delivered a roof PV plant with the installedcapacity of 20 kW to the Party Service Center in DongwangCommunity, Liuhe District, Nanjing City. Covering a roof areaof 200 m
, this plan has the annual generation capacity of17,000 kWh. It will reduce standard coal consumption by 6.8tons, cutting carbon emissions of 17 tons per year. In the ex-pected service life of 25 years or longer, this non-pro?t facil-ity will generates power stably for a large bene?ciary group,and gain "low-carbon" revenue for the community.
GoodWe constructed a PV plant for a party service center in Nanjing
Constructedpower plants
Installed capacityapproximately
kW
Contribution toCommunitiesTalent Caring and
DevelopmentCustomer Support andIndustry EngagementGreen OperationsProductResponsibilityCorporateGovernance
We actively initiate green/eco-awareness campaigns as weunswervingly fulfill our social responsibility unswervingly.At the mainstream short video platforms, we spread newenergy knowledge spanning solar PV generation, storageand charging applications among the public in such a wayas is easy and clear to understand. Furthermore, we exploremore effective avenues to popularize energy transitionapproaches, and forge environmental protection awarenessin society.
Residential PV Plant in Rural AreasGreen Energy Promotion Posters on Holidays
Award Ceremony of EcoSmart Kids Program
6.3
Green/Eco-AwarenessCampaigns
GoodWe has invited a Douyin celebrity who is famous forsharing his rural life to introduce residential PV energystorage devices in a manner applicable to rural residents,helping villagers understand and accept PV energy storagetechnologies. This initiative will bolster the application ofresidential energy storage devices, and advance the energytransformation in rural areas of China.
Invite a Douyin celebrity to promote the PVenergy storage mode
GoodWe publicizes green and low-carbon initiatives andclean energy expertise through the content-rich posters onthe World Earth Day, the World Environment Day, the NationalDay, the Thanksgiving Day, and the Mid-Autumn Day.
Publicize Green Energy on Holidays
In 2023, GoodWe launched its innovative education programcalled "EcoSmart Kids" to stimulate the creativity andpassions of children. This comprised of a roadshow andinteractive workshop, delivered to schools across Victoriaand a competition for children to enter, promoting a positiveenvironmental message. The competition left participatingchildren completely open to their own creativity andpassions, from art, to creative writing, to music and more.
Inaugurate the "EcoSmart Kids"Environmental Protection EducationProgram
Appendix
Appendix
GRI Standards
Disclosure ItemDisclosure TitleSections
Universal StandardsGRI 1: Foundation 2021GRI 2: General Disclosures 2021The organization and its reporting practices2-1Organizational detailsAbout GoodWe2-2
Entities included in the organization'ssustainability reporting
About this Report2-3
Reporting period, frequency and contactpoint
About this Report2-4Restatements of information
There were no restatement of information
during the reporting period2-5External assurance
There were no external assurance obtained
for this reportActivities and workers2-6
Activities, value chain and other businessrelationships
4.3 Responsible Supply Chain-Supplier Access
4.3 Responsible Supply Chain-Supplier
Assessment
4.3 Responsible Supply Chain-Supplier
Training and Communication2-7Employees5.1 Employee Rights-Employment2-8Workers who are not employeesNot applicableGovernance2-9Governance structure and composition
1.1 Corporate Governance Framework-Board
of Directors
1.1 Corporate Governance Framework-ESG
Management2-10
Nomination and selection of the highestgovernance body
1.1 Corporate Governance Framework-Board
of Directors2-11Chair of the highest governance body
1.1 Corporate Governance Framework-Board
of Directors
Disclosure ItemDisclosure TitleSections
2-12
Role of the highest governance body inoverseeing themanagement of impacts
1.1 Corporate Governance Framework-Board
of Directors2-13
Delegation of responsibility for managingimpacts
1.1 Corporate Governance Framework-Board
of Directors
1.1 Corporate Governance Framework-ESG
Management2-14
Role of the highest governance body insustainability reporting
1.1 Corporate Governance Framework-ESG
Management2-15Con?icts of interestSee GoodWe 2023 Annual Report2-16Communication of critical concerns
1.4 Stakeholder Engagement-Management of
Investor Relations
1.4 Stakeholder Engagement-Communication
with Stakeholders
1.4 Stakeholder Engagement-Analysis of
Material Topics2-17
Collective knowledge of the highestgovernance body
1.1 Corporate Governance Framework-Board
of Directors2-18
Evaluation of the performance of the highestgovernance body
See GoodWe 2023 Annual Report2-19Remuneration policies
5.1 Employee Rights-Remuneration and
Bene?ts2-20Process to determine remuneration
5.1 Employee Rights-Remuneration and
Bene?ts2-21Annual total compensation ratioOmitted due to con?dentiality constraintsStrategy, policies and practices2-22
Statement on sustainable developmentstrategy
Chairman's Message
1.1 Corporate Governance Framework-ESG
Management2-23Policy commitments 1.2 Business Ethics2-24Embedding policy commitments 1.2 Business Ethics
Appendix
Disclosure ItemDisclosure TitleSections
2-25Processes to remediate negative impacts
1.2 Business Ethics
1.3 Complaint Operations
2-26
Mechanisms for seeking advice and raisingconcerns
1.2 Business Ethics-Smooth Reporting and
Complaining Channels
5.1. Employee Rights-Democratic
Development2-27Compliance with laws and regulationsSee sections of the report for details2-28Membership associationsSee sections of the report for detailsStakeholder engagement2-29Approach to stakeholder engagement
1.4 Stakeholder Engagement-Management of
Investor Relations
1.4 Stakeholder Engagement-Communication
with Stakeholders2-30Collective bargaining agreements
5.1. Employee Rights-Democratic
DevelopmentGRI 3：Material Topics 20213-1Process to determine material topics
1.4 Stakeholder Engagement-Communication
with Stakeholders
1.4 Stakeholder Engagement-Analysis of
Material Topics3-2List of material topics
1.4 Stakeholder Engagement-Communication
with Stakeholders
1.4 Stakeholder Engagement-Analysis of
Material Topics
1.4 Stakeholder Engagement-Contribution to
SDGs3-3Management of material topics
1.4 Stakeholder Engagement-Communication
with Stakeholders
1.4 Stakeholder Engagement-Analysis of
Material Topics
1.4 Stakeholder Engagement-Contribution to
SDGsTopic StandardsGRI 201：Economic Performance 2016201-1
Direct economic value generated anddistributed
Company Pro?le201-2
Financial implications and other risks andopportunities due toclimate change
3.1 Green Management-Environmental
Management System
Disclosure ItemDisclosure TitleSections
201-3
De?ned bene?t plan obligations and otherretirement plans
5.1 Employee Rights-Remuneration and
Bene?ts201-4
Financial assistance received fromgovernment
Omitted due to con?dentiality constraintsGRI 202：Market Presence 2016202-1
Ratios of standard entry level wage by gendercompared to localminimum wage
Omitted due to con?dentiality constraints202-2
Proportion of senior management hired fromthe local community
Omitted due to con?dentiality constraintsGRI 203：Indirect Economic Impact2016203-1
Infrastructure investments and servicessupported
6.1 Social Welfare
6.2 Rural Revitalization
203-2Signi?cant indirect economic impacts6.2 Rural RevitalizationGRI 204：Procurement Practices 2016204-1Proportion of spending on local suppliersOmitted due to con?dentiality constraintsGRI 205：Anti-corruption 2016205-1
Operations assessed for risks related tocorruption
1.2 Business Ethics
205-2
Communication and training about anti-corruption policies andprocedures
1.2 Business Ethics
205-3
Con?rmed incidents of corruption andactions taken
1.2 Business Ethics
GRI 206：Anti-competitive Behavior 2016206-1
Legal actions for anti-competitive behavior,anti-trust, andmonopoly practices
There were no relevant legal actions during
the reporting periodGRI 301：Materials 2016301-1Materials used by weight or volume3.2 Green Production-Resource Conservation301-2Recycled input materials used3.2 Green Production-Resource Conservation301-3
Reclaimed products and their packagingmaterials
3.2 Green Production-Resource Conservation
GRI 302：Energy 2016302-1Energy consumption within the organization3.2 Green Production-Energy Management302-2
Energy consumption outside of theorganization
3.2 Green Production-Energy Management
302-3Energy intensity3.2 Green Production-Energy Management
Appendix
Disclosure ItemDisclosure TitleSections
302-4Reduction of energy consumption3.2 Green Production-Energy Management302-5
Reductions in energy requirements ofproducts and services
3.2 Green Production-Energy Management
GRI 303：Water and E?uents 2018303-1Interactions with water as a shared Resource3.2 Green Production-Resource Conservation303-2
Management of water discharge-relatedimpacts
3.2 Green Production-Resource Conservation
303-3Water withdrawal3.2 Green Production-Resource Conservation303-4Water discharge3.2 Green Production-Resource Conservation303-5Water consumption3.2 Green Production-Resource ConservationGRI 304：Biodiversity2016304-1
Operational sites owned, leased,managedin, or adjacent to, protected areas and areasof high biodiversity value outside protectedareas
3.1 Green Management-Environment Risk
Management
6.1 Social Welfare-Biodiversity Conservation
304-2
Signi?cant impacts of activities,products and services on biodiversity
6.1 Social Welfare-Biodiversity Conservation
304-3Habitats protected or restored6.1 Social Welfare-Biodiversity Conservation304-4
IUCN Red List species and nationalconservation list species with habitats inareas a?ectedby operations
Not applicableGRI 305：Emissions 2016305-1Direct (Scope 1) GHG emissions3.2 Green Production-Emission Reduction305-2energy indirect/Scope 2 GHG emissions3.2 Green Production-Emission Reduction305-3Other indirect/Scope 3 GHG emissionsInformation unavailable305-4GHG emissions intensityInformation unavailable305-5Reduction of GHG emissions3.2 Green Production-Emission Reduction305-6
Emissions of ozone-depleting substances(ODS)
Information unavailable305-7
Nitrogen oxides (NOx), sulfur oxides(SOx), and other signi?cant air emissions
3.2 Green Production-Emission Reduction
GRI 306：E?uents and Waste 2016306-1
Waste generation and signi?cantwaste-related impacts
3.2 Green Production-Emission Reduction
306-2Actions taken to prevent waste generation3.2 Green Production-Emission Reduction306-3Composition of waste generated3.2 Green Production-Emission Reduction
Disclosure ItemDisclosure TitleSections
306-4
Recovery operations used to divert wastefrom disposal
3.2 Green Production-Emission Reduction
306-5Disposal operations3.2 Green Production-Emission ReductionGRI 308：Supplier Environmental Assessment 2016308-1
New suppliers that were screenedusing environmental criteria
4.3 Responsible Supply Chain-Supplier Access
308-2
Negative environmental impacts inthe supply chain and actions taken
There were no relevant incidents nor actionstaken during the reporting periodGRI 401：Employment2016401-1New employee hires and employee Turnover5.1 Employee Rights-Employment401-2
Bene?ts provided to full-time employeesthat are not provided to temporary or part-time employees
5.1 Employee Rights-Remuneration and
Bene?ts401-3Parental leave
5.1 Employee Rights-Remuneration and
Bene?tsGRI 402：Labor/Management Relations 2016402-1
Minimum notice periods regardingoperational changes
Not applicableGRI 403：Occupational Health and safety 2018403-1
Occupational health and safety managementsystem
5.3 Occupational Health and Safety-Health
and Safety System Development403-2
Hazard identi?cation, risk assessment, andincident investigation
5.3 Occupational Health and Safety-Work
Safety
5.3 Occupational Health and Safety-
Occupational Health403-3 Guidance for Disclosure
5.3 Occupational Health and Safety-Health
and Safety Training
5.3 Occupational Health and Safety-Work
Safety
5.3 Occupational Health and Safety-
Occupational Health403-4
Worker participation, consultation,and communication on occupational healthand safety
5.3 Occupational Health and Safety
403-5
Worker training on occupationalhealth and safety
5.3 Occupational Health and Safety-Health
and Safety Training
Appendix
Disclosure ItemDisclosure TitleSections403-6 Promotion of worker health
5.3 Occupational Health and Safety-Health
and Safety Training
5.3 Occupational Health and Safety-Work
Safety
5.3 Occupational Health and Safety-
Occupational Health
5.3 Occupational Health and Safety-Health
and Safety System Development403-7
Prevention and mitigation of occupationalhealth and safety impacts directly linked bybusiness relationships
5.3 Occupational Health and Safety-Work
Safety
5.3 Occupational Health and Safety-
Occupational Health403-8
Workers covered by an occupationalhealth and safety management system
5.3 Occupational Health and Safety-Health
and Safety System Development403-9Work-related injuries
5.3 Occupational Health and Safety-
Occupational Health403-10Work-related ill health
5.3 Occupational Health and Safety-
Occupational HealthGRI 404：Training and Education 2016404-1
Average hours of training per year peremployee
5.2 Employee Development-Employee
Training404-2
Programs for upgrading employee skills andtransition assistance programs
5.2 Employee Development-Employee
Training
5.2 Employee Development-Employee
Growth Support404-3
Percentage of employees receiving regularperformance and career developmentreviews
5.1 Employee Rights-Remuneration and
Bene?tsGRI 405：Diversity and Equal Opportunity 2016405-1
Disclosure 405-1 Diversity of governancebodies and employees
5.1 Employee Rights-Employment
405-2
Ratio of basic salary and remuneration ofwomen to men
Omitted due to con?dentiality constraintsGRI 406：Non-discrimination 2016406-1
Incidents of discrimination and correctiveactions taken
5.1 Employee Rights-Employment
GRI 407：Freedom of Association and Collective Bargaining2016407-1
Operations and suppliers in which the rightto freedom of association and collectivebargaining may be at risk
5.1 Employee Rights-Democratic
DevelopmentGRI 408：Child Labor 2016408-1
Operations and suppliers at signi?cant riskfor incidents of childlabor
5.1 Employee Rights-Employment
GRI 409：Forced or Compulsory Labor 2016
Disclosure ItemDisclosure TitleSections
409-1
Operations and suppliers at signi?cant riskfor incidents of forced or compulsory labor
5.1 Employee Rights-Employment
GRI 410：Security Practices 2016410-1
Security personnel trained in human rightspolicies or procedures
Not applicableGRI 411：Rights of indigenous Peoples2016411-1
Incidents of violations involving rights ofindigenous peoples
Not applicableGRI 413：Local Communities2016413-1
Operations with local communityengagement, impactassessments, and development programs
1.4 Stakeholder Engagement-Communication
with Stakeholders
1.4 Stakeholder Engagement-Analysis of
Material Topics
1.4 Stakeholder Engagement-Contribution to
SDGs413-2
Operations with signi?cant actual andpotential negative impactson local communities
3.1 Green Management-Environment Risk
ManagementGRI 414：Supplier Social Assessment 2016414-1
New suppliers that were screened usingsocial criteria
4.3 Responsible Supply Chain-Supplier Access
414-2
Negative social impacts in the supply chainand actions taken
There were no relevant incidents or actions
taken during the reporting periodGRI 415：Public Policy 2016415-1 Political contributionsNot applicableGRI 416：Customer Health and Safety2016416-1 Political contributions
2.3 Quality Assurance-Quality Management
System416-2
Incidents of non-compliance concerning thehealth and safety impacts of productsand services
There were no relevant incidents during the
reporting periodGRI 417：Marketing and Labeling 2016417-1
Requirements for product and serviceinformation and labeling
4.1 Customer Rights-Responsible Marketing
Practices417-2
Incidents of non-complianceconcerning product and service informationand labeling
There were no relevant incidents during the
reporting period417-3
Incidents of non-complianceconcerning marketing communications
There were no relevant incidents during the
reporting periodGRI 418：Customer Privacy2016418-1
Substantiated complaints concerningbreaches of customer privacy and losses ofcustomer data
There were no relevant incidents during the
reporting period
Appendix
Feedback Form
Thank you for reading the 2023 Social Responsibility Report of GoodWe Technology Co.,Ltd. To provide you and other stakeholders with more valuable information and furtherimprove GoodWe's social responsibility management ability and level, we sincerely hopeto listen to your valuable comments and suggestions on this report. Please give us yourfeedback through the following channels:
Email: ir@goodwe.comFax: 0512-62397972Zip code: 215011Mailing address: No. 90 Zijin Rd., New District, Suzhou 215011, PRCWhat kind of stakeholders do you work for?〇 Government and regulatory agency 〇 Shareholder and investor 〇 Customer〇 Employee 〇 Supplier/Partner 〇 Environment 〇 Community 〇 Media and NGOs 〇OthersThis report provides a complete description of GoodWe's performance in environmental,social and governance.〇 Yes 〇 Average 〇 No
This report responds to the expectations and requirements of GoodWe's stakeholders.〇 Yes 〇 Average 〇 NoThe quantitative information disclosure in this report is objective, accurate and e?ective.〇 Yes 〇 Average 〇 NoThe text of this report is clear and easy to understand.〇 Yes 〇 Average 〇 No
The format design of this report is helpful in understanding relevant.
〇 Yes 〇 Average 〇 NoWhat are your opinions and suggestions on GoodWe's social responsibility management andsocial responsibility report